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Customer Update Form (CUF)

This document is a request form for updating a customer's online banking access. It allows the customer to request changes like enabling or disabling their user ID, changing account enrollments, adding or deleting internal or external accounts, and resetting mobile pins or transaction limits. The customer signs the form, and bank employees verify, approve, encode, and check the requested changes.

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DondieReturan
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602 views1 page

Customer Update Form (CUF)

This document is a request form for updating a customer's online banking access. It allows the customer to request changes like enabling or disabling their user ID, changing account enrollments, adding or deleting internal or external accounts, and resetting mobile pins or transaction limits. The customer signs the form, and bank employees verify, approve, encode, and check the requested changes.

Uploaded by

DondieReturan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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REQUEST FOR CUSTOMER UPDATE

(For Metrobankdirect-Retail)
Indicate a checkmark ( ) in the appropriate boxes and fill out applicable spaces.

CUSTOMER NAME :
BRANCH/UNIT :

Metrobankdirect (Internet Banking) Metrobank Mobile Banking Facility (MoBF)


CUSTOMER ID : MOBILE NO. :

Enable / Disable / Delete User ID


Change of Email Address Reset MPIN
Change of Mobile Number to Suspend MoBF
Manage Transaction Limits Reactivate MoBF
ACCOUNT NO. FUNCTION AMOUNT Terminate MoBF
FT BP Others Change in Account Enrollment
FT BP Others ACCOUNT NO. UC* AT**
FT BP Others 1
FT - Fund Transfer BP - Bills Payment 2
Add/Delete Own/3rd Party Account/s 3 `
ACCOUNT NO. *UC / **AC ACCOUNT NAME / NICKNAME

1
OTHERS
2

OTHERS

* Update Code (UC) : A - Add D - Delete M - Modify


* Update Code (UC) : A - Add D - Delete M - Modify ** Account Type (AT) : O - Own Account T - Third Party Account ** Account Type (AT) : O - Own Account T - Third Party Account

REQUESTED BY:

Customer's Signature Over Printed Name Date

FOR BANK'S USE ONLY

VERIFIED BY: APPROVED BY:


BRANCH
Signature Over Printed Name Signature Over Printed Name
`
ENCODED BY: CHECKED BY:
E-BANKING DIVISION
Signature Over Printed Name Signature Over Printed Name

MB-I-M-73-t/Rev. Mar. '14

Request for Customer Update Form Page 1 of 1

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