RICOH Americas Corporation                                           Content ID# rfg052738
Product Support Guide
                                         Model D127/D128
Introduction
 Model Type                          B/W MFP Segment 2
 Launch Date                                    6/7/12
 Serial Number
                                             W90/W91
 Prefix
 Product Code                               D127/D128
Brand/Model Name
  Product Code                 Lanier                   Ricoh          Savin
      D127                   MP 301SP             Aficio MP 301SP    MP 301SP
      D128                   MP 301SPF            Aficio MP 301SPF   MP 301SPF
Product Concept
Predecessor models D115 / D116.
Major technical changes
   Hardware
          Increased copy speed from 20cpm to 30cpm.
          Advanced usability with 4.3 inch color touch panel.
          The color of the machine's outer frame has been
          changed (New Product Design Identity color was adopted).
   Connectivity / Software
      GW+ specifications.
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                                      Product Support Guide
                                               Model D127/D128
Main Frame
           Item                    Model Name                  EDP Code                    Notes
                                  Lanier MP 301SP                                 30ppm mainframe with
           D127               Ricoh Aficio MP 301SP               416183               copy/pint/scan
                                  Savin MP 301SP                                  functionality with ARDF
                                 Lanier MP 301SPF                                 30ppm mainframe with
           D128               Ricoh Aficio MP 301SPF              416185             copy/pint/scan/fax
                                 Savin MP 301SPF                                  functionality with ARDF
NOTE:      Order Numbers are provided for reference purposes only. Please use your Pricing Guide for proper
           order numbers to insure you receive the correct branding emblem.
Order Number
Options
                                                                  Product       Common /
           Item                Description         EDP Code                                            Notes
                                                                   Code          Unique
                             Paper Feed Unit
     Paper Bank                                      416203       D661-17           U
                                PB1040
                                                                                                  (This cabinet is
                                                                                                   recommended
    Taller Cabinet           FAC57 Cabinet           416411       5K6128            U
                                                                                                when no optional
                                                                                                   tray is added)
                                                                                                  (This cabinet is
                                                                                                recommended to
                                                                                                   be used when
    Shorter Cabinet          FAC58 Cabinet           416442       5K6129            U
                                                                                                 installing one or
                                                                                                    two optional
                                                                                                    paper trays)
                                                                                                     DOSS and
                                                                                                  Encryption are
                                                                                                 hard coded into
                                                                                                 the D127/D128,
    Hard Disk Drive          Hard Disk Drive
                                                     416195       D659-00           U                  and will
        Option               Option Type 301
                                                                                                    automatically
                                                                                                become available
                                                                                                 upon installation
                                                                                                    of Harddrive.
                                                                                                    Option for the
      Fax Option           Fax Option Type 301       416188       G655-00           U           D127 / Standard
                                                                                                      on D128
  Copy Data Security       Copy Data Security
                                                     413985       B829-07        C(D120)
        Unit                  Unit Type F
                          DataOverwriteSecurity
     DOSS Card              Systems (DOSS)           416372                                        Certified DOSS
                                 Type I
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                                    Product Support Guide
                                              Model D127/D128
                                                                Product   Common /
           Item              Description         EDP Code                                    Notes
                                                                 Code      Unique
                         File Format Converter
 File Format Converter                            414007        D377-04   C(D120)
                                 Type E
       VM Card             VM Card Type U          416163       D659-02      U
                         Fax Connection Unit       416197                                Adds Remote Fax
 Fax Connection Unit                                            D660-00      U
                               Type I                                                       Capability
       Handset           Handset Type 3352        415820        D593-71   C(D120)
 Key Counter Interface     Optional Counter
                                                  413012        B870-11   C(D115)
      Unit 20 pin          Interface Unit A
     Wireless LAN          IEEE802.11 A/G
                                                  414008        D377-01   C(D120)
       Interface         Interface Unit type J
                           Gigabit Ethernet
   Gigabit Ethernet                               402547        G874-01   C(D115)
                            Board Type A
                         IEEE 1284 Interface
      IEEE 1284                                   411699        B679-17   C(D115)
                            Board Type A
                          Bluetooth Interface
  Bluetooth(USB)                                  415818        D566-01   C(D120)
                             Unit Type D
                         SD card for NetWare
   NetWare Option                                 416196        D659-01      U
                           printing Type I
                            Unicode Font
     Unicode Font                                                         C(D120)
                          Package for SAP 1       413009        B869-01
       Package
                              License
                            Unicode Font
     Unicode Font                                                         C(D120)
                         Package for SAP 10       413010        B869-02
       Package
                              License
                            Unicode Font
     Unicode Font                                                         C(D120)
                         Package for SAP 100      413011        B869-03
       Package
                              License
     Browser Unit        Browser Unit Type G      416200        D659-05
 Network Power Filter     ESP XG-PCS-15D         006428MIU
   Power Protector       Innovolt PP 120V 15A    005744MIU
                           ACK3400-U Key
    USB Keyboard                                 100266FNG
                              Board
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                                               Product Support Guide
                                                           Model D127/D128
Supplies/Yields
           Item                        Name                        Order Code                         Target Yield
 Lanier
 Toner                       Toner MP301                               841714                         8K per cartridge
 Ricoh
 Toner                       Toner MP301                               841714                         8K per cartridge
 Savin
 Toner                       Toner MP301                               841714                         8K per cartridge
Supply Yield Condition:
          1) ISO/IEC 19752 & 3 page per job at 6% coverage is used to measure the above cartridge yields.
          2) The condition is standard temperature and humidity.
          3) This yield number may change depending on the circumstances and printing conditions.
          4) Storage period for toner is 18 months.
Option Compatibility
D127
                                                1     2    3   4   5   6    7    8    9    10    11    12   13   14      15   16
1. Wireless LAN I/F                                    X   X   X       X
2. IEEE 1284 I/F                                X          X           X
3. Gigabit Ethernet                             X      X               X
4. Bluetooth(USB)                               X
5. VM card option                                                                O
6. File Format Converter                        X      X   X
7. USB Keyboard
8. HDD option
9. Copy Data Security Unit
10. Paper Bank 500 x 1 max of 2
11. Optional Counter Interface
12. Fax Option
13. Handset
14. Fax Connection Unit Type C
15. SD card for NetWare Printing
16. Unicode Font Package for SAP                                                 O
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                                           Product Support Guide
                                                     Model D127/D128
D128
                                            1   2       3   4   5   6   7   8   9   10   11   12   13   14   15
1. Wireless LAN I/F                              X      X   X       X
2. IEEE 1284 I/F                            X           X           X
3. Gigabit Ethernet                         X    X                  X
4. Bluetooth(USB)                           X
5. VM card option                                                           O
6. File Format Converter                    X    X      X
7. USB Keyboard
8. HDD option
9. Copy Data Security Unit
10. Paper Bank 500 x 1 max of 2
11. Optional Counter Interface
12. Handset
13. Fax Connection Unit Type C
14. SD card for NetWare Printing
15. Unicode Font Package for SAP                                            O
X: Cannot be installed together
O:Required
The following features will require the optional HDD in order to function.
          Customizable Home Screen
          MFP Browser
          Auto Job Promotion
          Scheduled Print
          Enhanced Batch Scan
          Scheduling of Quota Management
          Remote Fax
          Eco Friendly Indicator (Information Screen)
          Enhanced print functions using the HDD
          Output mode switch timer for received fax
          Data Encryption and Data Overwrite
          IP, Internet and LAN Faxing
          Print-from USB/SD
Branding Information
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must attach the model label (provided) to the front cover.
Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name with
SP 5-907.
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                                               Product Support Guide
                                                        Model D127/D128
Configuration
Main Frame Configuration D127/D128
External Options
           [A] Mainframe , [B] 1x500 tray paper bank (*Maximum 2 optional paper trays can be installed),
           [C] Fax Handset.
Internal Options
           HDD option (includes Data Encryption Unit and Data Overwrite Security Unit).
           Wireless LAN option or IEEE 1284 option or Gigabit Ethernet option or File Format Converter.
           VM card option (requires HDD), Bluetooth option (cannot coexist with Wireless LAN), Novell option,
           Fax Connection Unit Option, Unicode Font package (requires HDD), Key Counter Interface Unit 20 pin,
           Copy Data Security Unit, Fax Option for D127 (standard on D128).
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                                     Product Support Guide
                                            Model D127/D128
MFP Options
System Components / SD Card Assignments
         Description             Product Code          Item                           Remarks
Controller Box                         -                [A]       Standard
Printer/Scanner unit                 D468               [B]       SD card for the Printer/Scanner Unit
FCU                                  D655               [F]       Option on D127 / Standard on D128
FAX Connection Unit                  D660               [B]
Browser Unit                         D656               [B]
VM Card                              D656               [C]       In SD slot 2 (lower)
Net Ware [C] SD Card for Net                                      SD Card for Net Ware printing Type 1
                                    D659               [C]
Ware printing Type 1
IEEE 1284                           B679               [D]        One from the three
Gigabit Ethernet Board              G874               [D]        One from the three
File Format Converter Type E        D377               [D]        One from the three
Optional HDD with                                                 Merge the Security Card into the
                                    D659               [E]
Interfaceboard                                                    Printer/Scanner SD card.
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                                     Product Support Guide
                                            Model D127/D128
Feature
Comparison To                            D116 series                       D127/D128
Previous Version
Copy speed                     21cpm                            31cpm
Print Speed(A4/LT LEF)         21ppm                            31cpm
Memory Capacity                640MB                            1024MB
HDD                            Option 80Gb comes with DOS and   Option 128Gb comes with DOS and
                               encryption                       encryption
Supported Printer language     Standard                         Standard
                               PCL5e, PCL 6                     PCL5e, PCL 6, XPS
                               Standard: Adobe PostScript3      Standard: Adobe PostScript3
Optional I/F                   EEE1284                          IEEE1284
                               Wireless LAN (IEEE802.11a/b/g)   Wireless LAN (IEEE802.11a/b/g)
                               Gigabit Ethernet                 Gigabit Ethernet
Scan to USB/SD                 Yes                              Yes
Print from USB/SD              No                               Yes
Fax capability                 Yes                              Yes
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                                      Product Support Guide
                                             Model D127/D128
Installation
Installation Requirements
 Temperature Range:         10 C to 32 C (50 F to 89.6 F)
 Humidity Range:            15% to 80% RH
 Ambient Illumination:      Less than 1,500 lux (do not expose to direct sunlight)
 Ventilation:               3 times/hr/person
                                                3
 Ambient Dust:              Less than 0.1 mg/m
 Avoid areas exposed to sudden temperature changes:
                                     Areas directly exposed to to direct sunlight or to direct air (from a fan, air
                                     conditioner, air cleaner etc.)
 Do not place machine where it will be exposed to corrosive gas or vapor.
 Place the machine on a firm and level base.
 Do not place the machine where it may be subject to strong vibrations.
 Machine level                       Front to back: within 5mm (0.2”) of level
                                     Right to left: within 5mm (0.2”) of level
Power Requirements
Input voltage level: 120 V, 60Hz,15A
Image quality not guaranteed at a rate voltage higher than+/-10%
Operation not guaranteed at a rate voltage higher than +/- 15%
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)
Space
                                                                A (Front)       750 mm (29.6”)
                                                                B (Left)        100 mm (3.9”)
                                                                C (Rear)        100 mm (3.9”)
                                                                D (Right)       100 mm (3.9”)
                                                                E Depth         450 mm (17.7”)
                                                                F Width         476 mm (18.7”)
                                                   The 750 mm front space is sufficient to allow the paper tray to
                                                   be pulled out. Additional space is required to allow an
                                                   operator to stand at the front of the machine.
 Foot Print
 Dimensions (W x D x H):: 476 x 450 x 451mm (18.74” x 17.72” x 17.76”)
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                                                     Model D127/D128
Power Consumption / Noise Emission
Power Consumption
         Mode                               Model                 Power Consumption                         BTU
 Sleep mode                               D127/D128                      2.8w                                9.6
 Ready Mode                               D127/D128                     81.9w                                280
 Maximum                                  D127/D128                     1507w                               5147
Noise Emission
                 D128                                     Main Frame                             Full System
                Standby                                31.3dB(A) or Less                        40dB(A) or Less
                Operating                              65.4dB(A) or Less                       70.2dB(A) or Less
NOTE:      The above measurements were made in accordance with ISO 779. The measurements were
           taken from the normal position of the operator.
Installation Times
                                 Installation
                                                                                                           Installation Time
              Unit                  Time                                Unit
                                                                                                               (Minutes)
                                  (Minutes)
 Paper  Feed           Unit
                                     10          NetWare option                                                   10
 PB1040
 VM Card Type U                       5          IEEE802.11a/g Interface unit                                      5
 Browser Unit Type G                  5          IEEE1284                                                          5
 Copy Data Security
                                     10          File Format Converter                                            10
 Unit Type F
 Unicode font Package
                                     10          Gigabit Ethernet Board Type A                                     5
 for SAP
 HDD option Type 301                 10          Optional Counter Interface Unit Type A                            5
 FAX Connection Unit                 10          Bluetooth interface Unit Type D                                   5
 Fax Option (for D127)               10
Storage/Transportation
                                             Storage                                          Transportation
                     -30 ~ 40 C (22 ~ 104oF)                                -30 ~ 40 C (22 ~ 104oF)
   Mainframe         85% RH or less                                         15-95% RH
                               Storage period Max 12 months
                     Less than 35 C (95oF)                                  Less than 35 C (95oF)
                     15 ~ 80% RH or less                                    15 ~ 80% RH or less
   Toner (*1)                  Storage period: Max 12 months                          Storage period: Max 12 months
                              (Max 24 months/Un opened status)                       (Max 24 months/Un opened status)
                     -30 ~35 C (22 ~ 95oF)                                  -30 ~35 C (22 ~ 95oF)
        PCU          15 ~ 80% RH or less                                    15 ~ 80% RH or less
                              Storage period: Max 12 months                          Storage period: Max 12 months
NOTE:    (*1) Do not store in 35-40 C (95 ~104oF) environment more than 1 month
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                                            Product Support Guide
                                                    Model D127/D128
Parts / Special Tools / Maintenance
PM Parts / Yields
Mainframe
                                                                                                             Unique/Common
                                                                                                       U: Unique for this model
                                                                                                   C: Common with listed model
*1 part of the PM Kit #:    PMD12790K
                                                                        Q’ty/                                Unique or
       Part Number                        Description                                PM Interval
                                                                        Unit                                 Common
  Paper Feed
  AF031061                   Paper Feed Roller *1                        1                90k                C (D115)
  D0672710                   Friction Pad *1                             1                90k                C (D115)
  Transfer Roller Unit
  D1273802                   Transfer Roller                             1                90k                 C(D115)
  Fusing Unit
  AE011131                   Hot Roller                                  1                90k                 C(D115)
  Others
  D1176256                   Electrode plate                             1                90k                C (GR-C1)
PCU (Photoconductor Unit)
                                                      Unique/Common
                                                U: Unique for this model
                                            C: Common with listed model
                                                            Unique or
        Part Number                 Expected Life
                                                            Common
  D1272110                                 45k                   C
          1. The PCDU for D128 is NOT interchangeable with the one used on D116/D117.
          2. PCDU for D128 is only available as a service part.
          3. D128 does not have new PCDU detection function. Needs to be initialized manually by
              Customer Engineer after replacement.
          4. Developer is included in the PCDU.
          5. The expected life mentioned above assumes a printout condition of 2 outputs/job (Copier, Fax, or Printer).
          6. The PCDU should be replaced by the CE (Customer Engineer).
          7. When replacing the PCDU, the CE should clean any scattered toner present in the following areas:
                   The inside of the front door
                   The surface of the toner bottle holder
                   The entrance of the PCDU
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                                            Product Support Guide
                                                     Model D127/D128
Options
Paper Tray Unit D661
                                                                           Q’ty
     Part Number                          Description                                     PM Interval       Unique or Common
                                                                          /Unit
        AF031063            Paper Feed Roller                               1                120k                C (PS480)
        B4212608            Friction Pad                                    1                120k                C (PS480)
Yield parts information
  Part Number                       Description                         Q’ty/Kit          Expected Yield    Unique or Common
Main frame:
AE020207              Pressure Roller                                      1                   120k                   U
AE044072              Stripper Pawls                                       3                   120k                   U
AE030088              Radial Ball Bearing                                  2                   120k                   U
AE031035              Pressure Roller Bushing                              2                   120k              C with D115
ARDF:
D6063112              Friction Pad                                         1                30k scans                U
D6062113              Pick-up Roller                                       1                45k scans                U
D6062111              Feed Roller                                          1                45k scans                U
Paper feed unit:
AF031063              Paper Feed Roller                                    1                   120k              C with D115
B4212608              Friction Pad                                         1                   120k              C with D115
   Due to their durability and extended service life, the above parts are treated as EM parts.
Special Tools & Lubricants
                                                                                                          Unique or Common:
                                                                                                        U: Unique for this model
                                                                                                    C: Common with listed model
     Item           Part Number                      Description                   Q’ty             Unique or Common
        1            A1849501            Optics Adjustment Tool (2pcs/set)          1                       C
        2            A2929500            Test Chart - S5S (10pcs/set)               1                       C
        3            VSSM9000            Digital Multimeter - FLUKE 87              1                       C
        4            N8036701            Flash Memory Card - 4MB                    1                       C
        5            N8031000            Case for Flash Memory Card                 1                       C
        6            A2579300            Grease Barrierta – S552R                   1                       C
        7            52039502            Silicon Grease 501                         1                       C
        8            B6455010            SD Card Kit                                1                       C
        9            G0219350            Loop Back Connector (Note)                 1                       C
       10            B6795100            Plug-IEEE1284 Type C                       1                       C
                                         Ricoh System Information Tool
                                         (Support Tool Version 2)
                                         - Basic version
        11                ---                                                        1                       C
                                         - Mail version
                                         - Rlogtool
                                         (for use with GW controller)
NOTE:    Loop-back Connector (item 9) requires Plug IEEE1284 Type C (item 10) and the optional IEEE 1284.
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                                      Product Support Guide
                                              Model D127/D128
Target Reliability
              Model                             D127/D128
    Average Monthly Volume                      2K/month
        Max. Monthly Volume                     5K/month
            PM Interval                 45k for PCU/ all others 90k
Specifications / Documentation
 Mainframe D127/D128                                                                                Remarks
 Technology
 Configuration            Desktop
 Scanning Element         Flatbed with CCD array image-sensing element
 Printing process         Laser beam scanning/marking & electro-photographic printing.
 Development              Dry, dual component toner development
 Fusing                   Heat roll
 Weight                   29kg (63.9lb.) or less (with ARDF)
 Input Capacity           Standard                        250 sheets tray x 1
                                                          100 sheets multi bypass tray*
                          Options                         Paper Bank: 500 sheets x 1 or 2       Max total capacity
                                                          (max of two)                          1,350sheets
 Output Capacity          250 sheets (internal tray)
 Paper size / weight
 Size                     Bypass Tray                    A6 (SEF) - A4 (SEF) , LG, 5 1/2”x 8
                                                         1/2”(SEF) - 8 1/2”x 14 (SEF)
                                                         <Custom Size Paper>
                                                         width: 3.5-8.5inch, length: 5.7-23.6
                                                         width: 90-216mm, length: 139-
                                                         600mm
                          Cassettes                      A5(LEF)- A4(SEF),
                                                         5 1/2” x 8 1/2”(LEF)- 8 1/2”x
                                                         14(SEF)
 Envelope Printing                                       Yes (Bypass)
 Paper Feeding            Std                            250 sheets tray x 100 sheets multi
 Capacity                                                bypass tray
                          Max                            1350 sheets ( yes + bypass +
                                                         500sheet tray x 2)
 Paper Output             Std                            250 sheets (internal tray)
 Capacity(LT/A4)
                          Max                            -
 Weight                   1st Tray                       60 to 90 g/m2, 16-24lb
                           2nd Tray                      60 to 90 g/m2, 16-24lb
                          Bypass Tray                    60 to 157 g/m2 , 16-42lb
                          Duplex Unit                    64 to 90 g/m2, 20-24lb
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                                Product Support Guide
                                          Model D127/D128
 Copier General Features D127/D128                                              Remarks
 Original Size          Max LG (from ARDF)
  st
 1 Copy Speed           Nominal: 5.4 sec                        When polygon mirror motor is spinning.
                                                                A4/ 8 1/2” x 11” (SEF) from the standard
                                                                tray, no R/E.
 CPM Black              30cpm (A4) , 31cpm (LT)                 A4 / 8 1/2” x 11” (SEF), no R/E from the
                                                                standard tray.
 Multiple Copying       Up to 99 copies
 Resolution             (Reading)
                        Platen : 600*600dpi
                        DF : 600*300dpi
                        (Writing)
                        600*600dpi
 Gray Scale (per dot)   Scanning: 256 levels, Marking: Binary
 Warm up time           Nominal: 23 sec (from power off)
 Enlargement            129, 155%                               2 Preset Enlargements
 Reduction              65, 78, 93%                             3 Preset Reductions
 Zoom                   From 25% to 400% in 1% step
 Image Density          Manual or Automatic
 Adjustment
 Interrupt Copy         Not available
 User Code              Yes (1000 codes, eight digits)
 Display Language       English, Spanish
 Number of Copy         No
 Reservations
 ID Copy                No
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                                         Model D127/D128
 Copier Enhanced Features D127/D128                                                       Remarks
 Image Density        Manual or automatic
 Color Mode           -
 Copy Mode            Default = Text/Picture
 Copy Mode -Photo     Yes
 Type Selection
 Paper Selection      Manual
 Paper Type Display   Std Tray                  Plain Paper, Recycled Paper,
                                                Color Paper, Letterhead,
                                                Preprinted Paper, Bond Paper,
                                                Card Stock, Prepunched Paper,
                                                Special Paper
                      Bank, LCT                 Plain Paper, Recycled Paper,
                                                Color Paper, Letterhead,
                                                Preprinted Paper, Bond Paper,
                                                Card Stock, Prepunched Paper,
                                                Special Paper
                      Bypass Tray               Plain Paper, Thick Paper, Middle
                                                Thick Paper, OHP (Transparency),
                                                Recycled Paper, Color Paper,
                                                Letterhead, Preprinted Paper,
                                                Bond Paper, Card Stock, Pre-
                                                punched Paper, Special Paper
 Auto Tray Switch     Yes
 Duplex               Yes
 Book                 Booklet                   No
                      Magazine                  No
 Series               Book to simplex           No
                      2 sided original to       Yes
                      simplex
 Combine              2 into 1 simplex          Yes
                      4 into 1 simplex          Yes
                      8 into 1 simplex          No
                      1 duplex into 1 simplex   Yes
                      2 duplex into 1 simplex   Yes
                      4 duplex into 1 simplex   No
                      4 into 1 duplex           Yes
                      8 into 1 duplex           Yes
                      16 into 1 duplex          No
                      2 duplex into 1 duplex    Yes
                      4 duplex into 1 duplex    Yes
 Shift/Erase/Margin   Centering                 No
 Adjustment           Cornering                 No
                      Margin Adjustment         Yes
                      Erase Center              No
                      Erase Border              No
                      Erase Center/Border       No
 Cover                Front Cover               No
 Sheet/Chapter/Slip   Front & Back Cover        No
 Sheets               Chapter                   No
                      Slip Sheets               No
                      OHP Slip Sheets           No
 Image Rotation       Yes
 Electronic Sort      Without Shift Sort        Yes
                      Rotate Sort               No
                      Shift Sort                No
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                                      Product Support Guide
                                               Model D127/D128
 Copier Enhanced Features D127/D128                                     Remarks
 Electronic Stack          No
 Stapling                  No
 Color Creation            Color Conversion             No
                           Color Erase                  No
                           Color Background             No
 Image Creation            Repeat                       No
                           Double Copy                  No
                           Mirror                       No
 Stamp/Numbering           Posiive/Negative             No
                           Preset Stamp                 No
                           User Stamp                   No
 Color Balance             No
 Adjustment
 Color Balance             No
 Program
 Auto Color                No
 Calibration(ACC)
 Sharp/Soft                Yes (7 levels)
 Conrast                   Yes (9 levels)
 Background Density        Yes (9 levels)
 Adjustment
 Under Color               No
 Removal(UCR)
 Adjustment
 Text & Photo              No
 Separation Sensitivity
 Adjustment
 Color Erase Sensitivity   No
 Adjustment
 Job Programs              Yes (25)
 User Code                 Yes (1000 codes, eight digits)
 Interrupt Copy            No
 Auto Start                Yes
 Job Preset                No
 Sample Copy               No
 Simplified Display        Yes
 Login/Logout Button       Yes
 Logging Data Print out    No
 NRS Option                Yes
 Java Version              Ver. 10.02.00
 Browser Unit Version      Ver. 1.03
 Document Server           Yes (with HDD option)
 Auto Off Timer            Yes
 Energy Saver Timer        Yes
 Panel Off Timer           No
 System Reset Timer        Yes
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                               Product Support Guide
                                       Model D127/D128
 Printer Features D127/D128                                                                  Remarks
 CPU                 RM7035C 533MHz
 RAM                 1024MB
 HDD                 Option: 128GB
 Printer Driver      Standard                    PCL5e,PCL 6,Adobe Postscript 3
                     Option                      -
 Print Resolution    Max                          600 x 600 dpi
                     PCL5e                        600/300dpi
                     PCL6                         600dpi
                     RPCS                         Not Supported
                     PS3                          600/300dpi
                     XPS                          600/400/300/200dpi
 Host Interfaces     Std                          Ethernet (RJ-45 network port :
                                                  10Base-T/100Base-TX), USB2.0
                     Option                       IEEE1284, Wireless LAN
                                                  (IEEE802.11a/b/g), Giga Ethernet
                                                  (1000BASE-T), Bluetooth
 Network Protocol    TCP/IP (IPv4, IPv6), IPX/SPX(*Opt),                                *IPX/SPX is available
                                                                                        with netware option
 Standard MIB        MIB-II(RFC1213), HostResource(RFC1514),
                     PrinterMib(RFC1759), SNMPv3(RFC2574)
 Private MIB         Ricoh private MIB
 Network/Operating   Windows XP/Server 2003/Vista/Server 2008/7
 System
Ver. 1.2                          Page 17 of 36                                      8/23/2012
                       Subject to change without notice
                                  Product Support Guide
                                         Model D127/D128
 Scanner D127/D128
 Color Scan                 Yes
 Scan Speed                 B&W                            30 ipm (A4: 300dpi)
                                                           31 ipm (LET/SEF:200/300dpi) Condition:Mono 1bit,
                                                           MH compression with ADF
                            Color                          30 ipm (A4: 200dpi)
                                                           31 ipm (LET/SEF: 200dpi)
                                                           20 ipm (A4: 300dpi)
                                                           21 ipm (LET/SEF: 300dpi)
                                                           Condition:FC letter/photo/ JPEG standard
                                                           compression with ADF
 Scanning Resolution        Std                            100-600 dpi
                            Default                        200 dpi
 Auto Size Detection        Contact Glass                  No
                            ARDF                           No
 Scan Area                  Main Scan                      216 mm
                            Sub Scan                       600 mm (DF) /
                                                           356 mm (Platen)
 sRGB Support               No
 Network Interface          Ethernet 10Base-T/100Base-TX,Ethernet 1000Base-T(option), Wireless LAN
                            (IEEE802.11a/b/g) (option)
 Protocol                   Network: TCP/IPSending
                            E-mail: SMTP, POP3
                            Scan to Folder: SMB, FTP, WSD Scanner, NCPWeb Services on Devices for
                            Scanning(*opt) *NCP is available with netware option
 Compression Method         B&W                          MH(default),MR,MMR,JBIG2
                            Color                        JPEG
 Scan Mode (Mono Scan)      BW Text Mode:Text, Text/Line Art, Text/Photo, Photo, Gray Scale
 Scan Mode (Color Scan)     Full Color: Text/Photo, Glossy Photo Color(24bit), Greyscale(8bit)
 Image Density              Yes : Manual
 Image Rotation             Yes
 SADF/Batch Mode            SADF : No, Batch : Yes
 Mixed Size Mode            Yes*(Letter & Legal)
Ver. 1.2                            Page 18 of 36                                     8/23/2012
                          Subject to change without notice
                                       Product Support Guide
                                                Model D127/D128
 Scan to E-mail D127/D128
 Requirement                     SMTP (Mail Server) Gateway and TCP/IP
 Authorization Function          SMTP authenticationPOP before SMTP authentication
 Resolution                      Std                         100dpi, 200dpi, 300dpi, 400dpi, 600dpi
                                 Default                        200dpi
 Max Email Address in HDD        2000 addresses (with optional HDD), 200(Standard)
 Register Group Address in       Standard: 10 groups (100 numbers per 1 group)
 HDD                             With HDD: 100 groups (100 numbers per 1 group)
 Maintain Email Address in       Direct input on operation panel, Web Image Monitor, SmartDeviceMonitor for Admin
 HDD
 Input of Destination E-mail     Possible, Max. 100 destinations per job
 Address via Soft Key
 Search Email Address in HDD      By name and E-mail address
 LDAP Search                     Yes
 Max Address Numbers Per
 Send                            Max. 100 addresses per send
 Address Numbers Per Send        from HDD                    Max. 500
                                 direct input                   Max. 50 (without HDD)
                                                                Max 500 (with HDD)
                                 via LDAP                       Max. 100
 Attention                        To, CC, BCC
 Email Size                      with Restriction               128 – 102, 400KB, Default = 2,048KB
                                 w/o Restriction                No (as far as memory can read)
 File type                       TIFF (Single page/Multiple page), JPEG (Single page), PDF (Single page/Multiple
                                 page), High Compression PDF (Single page/Multiple page), PDF/A (Single
                                 Page/Multiple Page)
 Program User Settings           Yes
 Divide and send Email           Yes
 Resend                          No (without HDD)
                                 Yes (with HDD)
 Input Subject                   Manual                         Yes ( Max 128 Characters via soft key with HDD
                                                                option)
                                 User Pre-register              Yes
 Input Main Body Text            Manual                         Max. 80 Characters * 5 lines via soft key (with HDD
                                                                option)
                                 User Pre-register              Yes
                                 Preset                         Yes
 Input File Name                  Yes (with HDD )
Ver. 1.2                                   Page 19 of 36                                  8/23/2012
                               Subject to change without notice
                                               Product Support Guide
                                                        Model D127/D128
 Scan to Folder D127/D128
 Protocol Support                        SMB (Server Message Block), *NCP is available with netware option
                                         FTP (File Transfer Protocol),
                                         NCP(*opt)
 Security                                Client folder log-in (log-in name and password)
                                         Encryption of log-in name and password during transmission
 Resolution                              Standard                              100dpi, 200dpi, 300dpi, 400dpi, 600dpi
                                         Default                           200dpi
 Register client folder address          Max. 2000 folders (with optional HDD), 150 without HDD
 in HDD
 Maintain client folder address          Direct input on operation panel, WebImageMonitor, SmartDeviceMonitor for Admin
 in HDD
 Destination client folder               Yes.
 address input via soft key               SMB: Network path > Client folder > Password,
                                          FTP: Server > Network path > User account > Password,
                                          NCP: Network path > User account > Password > Connection
 Search client folder                    SMB: Browsing directly to the      *NCP is available with netware option
                                         designated folders
                                         FTP: By client folder name
                                         NCP(*opt): Browsing
 Max. client folder numbers per          Max. 50 client folders / PCs per send
 send
 Destination Combination                 No
 Group address                           Max. 132 destinations            *e.g. 500 destinations 50 folders included >>>OK
                                         (To Folder: 50, To E-mail: 500) 500 destinations 51 folders included>>>Failure
                                         (*)                              (*1)
 Input File name                         Yes (Max 128 character via soft key )
 Scan to File size                       2,000MB (with HDD) , 140MB (without HDD)
 File Size when combined Scan            128 – 45,389KB, Default = 2,048KB (With restriction) (Scan to E-mail file size
 to Folder & Scan to E-mail              applied).
 Scan to E-mail:
 File Size when combined Scan            No
 to Folder & Scan to E-mail
 Scan to Folder:
 File type                               TIFF (Single page/Multiple page), JPEG (Single page), PDF( Single page/Multiple
                                         page), High Compression PDF (Single page/Multiple page), PDF/A (Single
                                         Page/Multiple Page
 Program User Setting                    Yes
 Dividing File in Scan to Email          No
 Resend                                  No (without HDD)
                                         Yes (with HDD)
(*1) User can send to Max. 132 destinations in the same group. But the number of folders has to be less than 50, since Max. folder
destinations are 50. If there are more than 50 folder destinations registered in the Group address, a message pops up.
Ver. 1.2                                          Page 20 of 36                                           8/23/2012
                                      Subject to change without notice
                           Product Support Guide
                                   Model D127/D128
 Network TWAIN Driver D127/D128
 Scanning Speed        B&W               30 (300dpi)
                       Color             20 (300dpi) , 30 (200dpi)
 Resolution            B&W               Book: 100~600dpi by 1bit each
                                         ARDF: 100~600dpi by 1bit each
                       Color             Book: 100~1200dpi by 1bit each
                                         ARDF: 100~600dpi by 1bit each
 OS                    32bit/64bit: Windows XP, Vista, 7, Server2003/2008
                       64bit: Windows Server 2008R2
                       (Operates in 32-bit compatibility mode on 64-bit operating systems)
 Scan Mode             Standard / Photo / OCR / Filing
 Image Adjustment      Brightness / Contrast / Threshold /Gamma Adjustment / Halftone Pattern
 Stamp                 No
 Endorse               No
Ver. 1.2                       Page 21 of 36                                   8/23/2012
                     Subject to change without notice
                                   Product Support Guide
                                           Model D127/D128
                                                                            Remarks
 Fax D128 (D127 with Fax option)
 Circuit               PSTN, PBX
 Compatibility         ITU-T (CCITT) G3
 Resolution            200x100dpi, 200x200 dpi 8 x 3.85 l/mm, 8x7.7 l/mm,
                       8x15.4 l/mm (send only)
 Compression method    MH, MR, MMR, JBIG
 Scanning speed (DF)   2.4second (200x200/200x100, 8x15.4/mm/ A4)
 Scan Page per         22 pages/ minute (200x100dpi, 200x200dpi,
 Minute(DF used)       8x15.4mm/A4/ 8 1/2” x 11”)
 Modem speed           Standard with Automatic Shift Down:
                       336000, 31200, 28800, 26400, 24000, 21600, 19200,
                       16800, 14400, 12000, 9600, 7200, 4800, 2400 bps
 Transmission speed    G3: Approx.2 seconds (200x100dpi, JBIG, ITUT#1
                       chart, A4SEF, TTI off, memory transmission)
 SAF memory            Standard: 4MB
                       No SAF memory option available.
 Page memory           4 MB
                       No page memory option available.
 SAF memory storage    320 sheets (ITU-T No. 1 chart)
 Memory backup         12 hours
 Smoothing             Standard (Binary)
 TTI/RTI               Standard
 CSI                   Standard
 Quick Dial            Address book, 200:Standard
                        2000:With HDD option
 Group Dial            Yes (10 groups, Max. 100 numbers(with HDD) per
                       group)
 Program               Standard
 Redial                Yes (Last 10 destinations)
 Direct Fax Number     Standard
 Entry
 Dual access           Standard
 User Code             Yes (8 digits, 1000 Personal Codes)
 Page Counter          Standard
 Auto Reduction        No
 Wild Cards            Standard
 Summer Time           Standard
 ID Code Programming   Yes (4 digits, only for Memory Lock)
 Programming by OMR    No
 User Function Key     Yes (3 keys)
 Night Timer           No
 Energy Saver          Standard
 LCD Prompt            Standard
 Remaining Memory      Standard
 Indication
 Clock Adjustment      Standard
 User Parameter        Standard
 Settings
 User Data Transfer    No
Ver. 1.2                              Page 22 of 36                               8/23/2012
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                                     Product Support Guide
                                            Model D127/D128
 Transmission Features D128 (D127 with Fax option)               Remarks
 Immediate Transmission    Yes
 Memory Transmission       Yes
 Serial Broadcasting       Yes (Max. 500 numbers)
 Send Later                Yes
 Error Correction Mode     Yes
 Page Retransmission       Yes
 Forwarding                Yes
 Image Rotation            No
 Book Fax                  Yes
 Closed Network            Yes
 Transmission
 Double Sided              Yes
 Transmission
 Transmission reserve      Yes (Only MemoryTransmission)
 Reception Features D128 (D127 with Fax option)                  Remarks
 Automatic Reception       Yes
 Manual Reception          Yes
 Substiute Reception       Yes
 Authorized Reception      Yes
 Multi Copy                Yes
 Closed Network            Yes
 Reception Time Printing   Yes
 Center Mark               Yes
 Checkered Mark            Yes
 Economy Printing Mode     No
 Duplex Reception          Yes
Ver. 1.2                                Page 23 of 36               8/23/2012
                              Subject to change without notice
                                       Product Support Guide
                                             Model D127/D128
 Telephone Specification D128 (D127 with Fax Option)
 Handset/Telephone                       Option
 Telephone Connection                    Yes
 Monitor Speaker                         Yes
 Automatic Voice Message                 No
 On Hook Dial                            Yes
 Tone Transmission                       Yes
 Pause                                   Yes
 Pulse/Tone Selection                    Yes (Manual)
 Chain Dialing                           No
 Reception Mode Selection                Yes
 Automatic Fax/Phone change              Yes (Automatic switch from phone to fax only)
 Reception Mode Switch over (remote)     No
 Answering Machine interface             No
 Reception Mode Switching Timer          No
 Auto Answer Delay Time                  Yes
 Busy Tone Detection                     Yes
 Silent Ringing Detection                No
 Internet Fax (T.37 Full mode) D128 (HDD required)
  (D127 Fax option and HDD required)
 Requirement of            Model D128 is required with Harddrive option
 Mainframe
 Number of Address         2,000 (with HDD),    200(without HDD)
 Email Address Input       From LCD operation panel, Web Image Monitor, Smart Device Monitor for Admin
 Attention                 “to" or “bcc" (select only one), max 500 attentions
 Destination Combination   Internet Fax + G3 Fax, Internet Fax to PC + G3 Fax
 Network                   LAN: Local Area Network
                            Ethernet 10Base-T/100Base-TX, Ethernet 1000Base-T(option) , Wireless LAN
                           (IEEE802.11a/b/g) (option)
 Transmit Function         E-mail
 Scan Line Density         200 x 100 dpi(Standard character), 200 x 200 dpi(Detail character)
 Original Size: Scanning   A4
 width
 Communication Protocol    Transmission
                           SMTP, TCP/IP
                           Reception
                           POP3, SMTP, IMAP4, TCP/IP
 Email Format              Single/Multi-part, MIME Conversion
                           Attached file forms: TIFF-F(MH, MR, MMR compression)
 Authentication Method     SMTP-AUTH, POP before SMTP, A-POP
 Internet Communication    Send and receive e-mail with a computer that has an e-mail address.
 Email Send Functions      Automatic conversion of sent documents to e-mail format and e-mail transmission. Memory
                           transmission only.
 Email Receive Functions   Automatic detection and printing of appended TIFF-F(MH) files and ASCII text. Memory
                           reception only.
Ver. 1.2                                Page 24 of 36                                     8/23/2012
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                                      Product Support Guide
                                              Model D127/D128
 LAN Fax Specifications D127/D128 (D127 Fax option required)
 Paper Size                          Letter (default), Legal, A5
 Resolution                          Detail (200 x 200 dpi) *default
                                     Standard (200 x 100 dpi)
 Gray Scale                          No
 Number of Address                   500
 OS                                  Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008,
                                     Windows Server 2008 R2, Windows 7
 LAN-Fax Editor Support Language     1. English, 2. German, 3. French, 4. Italian, 5. Spanish, 6. Dutch, 7. Swedish,
                                     8. Norwegian, 9. Danish, 10. Finnish, 11. Hungarian, 12. Czech, 13. Polish,
                                     14. Portuguese, 15. Russian, 16. Traditional Chinese, 17. Simplified Chinese
                                     18. Catalan, 19. TurkishCondition, 20. Greek, 21. Brazilian Portuguese
 IP-Fax Specifications D128 (HDD required) / D127(Fax option, HDD required)
 Network                             LAN: Local Area Network, Ethernet 10Base-T/100Base-TX, Ethernet 1000Base-
                                     T(option) , Wireless LAN (IEEE802.11a/b/g) (option)
 Scan Line Density                   8 x 3.85 lines/mm, 200 x 100 dpi (Standard character), 8 x 7.7 lines/mm, 200 x
                                     200 dpi (Details character), 8 x 15.4 lines/mm (Fine character)
 Original Size                       Maximum A4 or 8.5” x 14”
 Max Scanning Size                   Standard: A4, 216mm x 356mm
 Transmission Protocol               Recommended: T.38 Annex, TCP, UDP/IP communication, SIP(RFC 3261
                                     compliant), H.323 v2
 Compatible Machines                 IP-FAX compatible machines
 IP-Fax Transmission Function        Yes
 IP-Fax Reception Function           Yes
 Document Server Specifications D127/D128 (HDD required)
 HDD Capacity                        128 GB (Option)
 Max Stored Documents                3000
 Max Pages Per Documents             1,000
 Max Pages of All Stored             9,000
 Documents
 Security Specifications D127/D128
 Network User Authentication         Yes
 IP Address Filtering                Yes
 MAC Address Filtering               No
 HDD Overwrite                       Yes *HDD option required
 HDD Encryption                      Yes *HDD option required
 Secure Print                        Yes *HDD option required
 Encrypted Secure Print              No
 Encrypted PDF Mode                  Yes
 IP Sec                              Yes
 Secure Sockets Layer(SSL)           Yes
 SNMPv3                              Yes
 IPv6                                Yes
 Transport Layer Security            Yes
 Removable HDD                       No
 Network User Authentication         Yes
Ver. 1.2                                 Page 25 of 36                                      8/23/2012
                                Subject to change without notice
                                             Product Support Guide
                                                      Model D127/D128
MFP Supported Environments
Windows Environments
             OS                       Type                             PCL5e        PCL6       PostScript3     XPS
                       Professional                                      N            N            N            N
                       Server                                            N            N            N            N
Windows 2000
                       Advanced Server                                   N            N            N            N
                       Datacenter Server                                 N            N            N            N
                       Professional                                      Y           Y*4          Y*4           N
Windows XP
                       Home Edition                                      Y           Y*4          Y*4           N
                       Standard Edition                                  Y           Y*2          Y*2           N
                       Enterprise Edition                                Y           Y*2          Y*2           N
Windows Server 2003
                       Datacenter Edition                                N            N            N            N
                       Web Edition                                       N            N            N            N
                       Standard Edition                                  Y            Y            Y            Y
                       Standard Edition without Hyper-V                  Y            Y            Y            Y
                       Enterprise Edition                                Y            Y            Y            Y
Windows Server 2008
                       Enterprise Edition without Hyper-V                Y            Y            Y            Y
                       Datacenter Edition                                N            N            N            N
                       Web Edition                                       N            N            N            N
Windows Server 2008 R2 Standard Edition                                  Y            Y            Y            Y
                       Enterprise Edition                                Y            Y            Y            Y
                       Home Basic                                        Y           Y*3          Y*3          Y*3
                       Home Premium                                      Y           Y*3          Y*3          Y*3
Windows VISTA          Business                                          Y           Y*3          Y*3          Y*3
                       Ultimate                                          Y           Y*3          Y*3          Y*3
                       Enterprise                                        Y           Y*3          Y*3          Y*3
                       Starter                                           N            N            N            N
                       Home Basic                                        N            N            N            N
Windows 7              Home Premium                                      Y            Y            Y            Y
                       Professional                                      Y            Y            Y            Y
                       Enterprise                                        Y            Y            Y            Y
                       Ultimate                                          Y            Y            Y            Y
*1…Adobe does not release PS driver for Windows2000, 2003 and XP. Only MS-PostScript driver is available and
PPD file for MS-PS is included in the Driver
*2…SP2 or later
*3…SP1 or later is recommended
*4…SP3 or Later
Ver. 1.2                                        Page 26 of 36                                         8/23/2012
                                    Subject to change without notice
                                              Product Support Guide
                                                         Model D127/D128
Point & Print
                    Windows OS                              Driver
            Server                    Client (Push to)      PCL5e        PCL6   PostScript3     XPS
                                      7                       Y           Y         Y            N
                                      Vista                   Y           Y         Y            N
 Windows server 2003
                                      XP                      Y           Y         Y            N
                                      W2K Pro                 N           N         N            N
                                      7                       Y           Y         Y            Y
                                      Vista                   Y           Y         Y            Y
 Windows Server 2008
                                      XP                      Y           Y         Y            N
                                      W2K Pro                 N           N         N            N
                                      7                       Y           Y         Y            N
                                      Vista                   Y           Y         Y            N
 Windows XP Pro
                                      XP                      Y           Y         Y            N
                                      W2K Pro                 N           N         N            N
                                      7                       N           N         N            N
 Windows 2K Professional              Vista                   N           N         N            N
 Server & Advance Server              XP                      N           N         N            N
                                      W2K Pro                 N           N         N            N
                                      7                       Y           Y         Y            Y
                                      Vista                   Y           Y         Y            Y
 Windows Vista
                                      XP                      Y           Y         Y            N
                                      W2K Pro                 N           N         N            N
*RPCS driver has been discontinued.
Ver. 1.2                                         Page 27 of 36                      8/23/2012
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                                           Product Support Guide
                                                   Model D127/D128
Terminal Service & Citrix MetaFrame
                             Server                                                       Driver
                                                                        PCL5e              PCL6              PS
Windows Server 2008R2                                                     Y                  Y               Y
Windows Server 2008                                                       Y                  Y               Y
Windows Server 2003                                                       Y                  Y               Y
Win 2000 Server                                                           N                  N               N
Win Server 2003 + MetaFrame                                               N                  N               N
Win 2000 Server + MetaFrame                                               N                  N               N
Win Server 2003 + Citrix PresentationServer4.0                            Y                  N               N
Win 2000 Server + Citrix PresentationServer4.0                            N                  N               N
Win Server 2003 + Citrix PresentationServer4.5                            Y                  Y               Y
Win Server 2003 + XenApp5.0                                               Y                  Y               Y
Win Server 2008 + XenApp5.0                                               Y                  Y               Y
Win Server 2008 R2 + XenApp6.0                                            Y                  Y               Y
[Operating Environments]
*RPCS driver has been discontinued.
*XPS driver is not supported in the environment of terminal service and Citrix MetaFrame.
*Even if “Y” is put in the cell, there is a chance driver is not supported under certain combinations of FR and Service Pack of Meta
Frame.
*Following combinations of operating system and Citrix MetaFrame are supported.
 Windows 2003 Server
 1. Windows Terminal Service (RDP protocol)
 2. Citrix PresentationServer4.0
 3. Citrix PresentationServer4.5
 4. Citrix XenApp5.0
 Windows Server 2008
 1. Windows Terminal Service (RDP protocol)
 2. Citrix XenApp5.0
 Windows Server 2008 R2
 1. Windows Terminal Service (RDP protocol)
 2. Citrix XenApp6.0
Ver. 1.2                                      Page 28 of 36                                        8/23/2012
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                                         Product Support Guide
                                                 Model D127/D128
Mac OS
                                                         PostScript3                    Printer Utility for MAC
 Mac OS 8.6 or later, Mac OS X classic                       No                                   No
                                  *1
 Mac OS X Native: v.10.2 or later                           Yes                                   No
*1: Mac OS X v10.0.x and v.10.1.x are not supported.
UNIX Filter
         Unix Platforms                                                    Version
 Sun Solaris                                                             2.6/7/8/9/10
 HP-UX                                                              10.x/11.x/11i v2/11i v3
 Red Hat Linux                                                      Enterprise V4, V5, V6
 SCO OpenServer                                                         5.0.6/5.0.7/6.0
 IBM AIX                                                               V5.3, V6.1, V7.1
Novell Netware (option)
Netware Server           Supported Version                       Netware 3.12/3.2/4.1/4.11/5.0/5.1/6.0/6.5
                         Client OS                                Windows XP professional/Vista/2008/7
SAP/R3 Environment (Device Type / Barcode & OCR Package)
                                  R/3 Version             3.x or later , mySAP ERP2004 or later
                                  Platform                Independent
Supported Environments            PDL                     PCL5e
                                  Character Set           Latin 1(Western European), Latin 2 (Eastern European)
                                  Localization            English only
                                  i.e: Input/Output Bin, Duplex, Stapling, Punching, Resolution, Collation,EconoMode /
Supported features
                                  TonerSaving, Smoothing, Page Protect, Auto Tray Change/Opt Tray select
Supported Barcode & OCR           Barcode Fonts           Code 128, Code 39, Code 93, Codabar, 2 of 5
Fonts                                                     interleaved/Industrial/Matrix, MSI, USPS, UPC/EAN
                                  OCR Fonts               OCR A, OCR B
Ver. 1.2                                     Page 29 of 36                                    8/23/2012
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                                        Product Support Guide
                                               Model D127/D128
Utility Software
                   Software                                                   Description
 Font Manager                              This software enables you to use screen fonts.
                                           This software enables you to manage and monitor printers and other
 Smart Device Monitor for Admin
                                           devices over the network.
                                           This software enables you to access networked printers to print, monitor or
 DeskTopBinder – SmartDeviceMonitor for
                                           to receive notifications. With DeskTopBinder Lite you can connect client
 Client
                                           computers to I/O devices enabling you to efficiently manage data.
                                           Device Graphic Update Module provides bitmap images used to represent
 Device Graphics Update Utility            the various statuses of devices graphically within Smart Device Monitor or
                                           Web Smart Device Monitor. Available on website.
                                           This is a utility for Macintosh that provides access to several network
 Printer Utility for Mac
                                           printing administrative features.
                                           PPD for Mac By interacting with the Adobe PostScript 3 controller in the
 PS Descriptions                           device, this PPD is able to produce an accurate representation of the screen
                                           image.
                                           This PPD installer is used to install a PPD (Postscript Printer Description)
                                           file on Mac OSX. PPD files contain descriptions of printer capabilities such
                                           as paper sizes, number of input trays and duplexing. Once the PPD file is
                                           installed on the system using the PPD installer, the PS driver that comes
 Mac OS X PPD Installer
                                           bundled with Mac OS X can use the information in the PPD to control the
                                           print device and enable full functionality. It supports the Mac OS X 10.1 or
                                           later. Please see the Readme file for information about compatibility with
                                           versions of Mac OS X.
                                           This software enables you to fax documents directly from your computer.
                                           The Address Book Editor and Cover Sheet Editor are installed as well. This
 LAN FAX Driver M13
                                           software requires the optional fax unit to be installed on the machine. M13
                                           Driver
                                           Printer driver for B/W printing in Windows. It supports HP PCL XL
 PCL 6 Driver                              commands and is optimized for the Windows GDI. High performance
                                           printing can be expected.
 PCL 5e Driver                             Printer driver for printing in Windows. It supports HP PCL 5e commands.
                                           By interacting with the Adobe PostScript 3 controller in the device, this
 Post Script Driver
                                           driver is able to produce an accurate representation of the screen image.
                                           TWAIN scanner driver for network connections with new features
 Network TWAIN Driver
                                           Combine/Series, compatible with SNMP V3and Network Connection Tool.
Ver. 1.2                                   Page 30 of 36                                    8/23/2012
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                                              Product Support Guide
                                                     Model D127/D128
Print Driver Information
             Model                    PCL 5e   PCL 6   XPS         PostScript3
                                                             Windows     Mac OSX
                                                             2000/XP/7 10.2 or later
Send to Job Binding                      N       N     N         N            N
Send to Document Server                  Y       N     Y         N            Y
Sample Print                             Y       Y     Y         Y            Y
Locked Print                             Y       Y     Y         Y            Y
Hold Print                               Y       Y     Y         Y            Y
Stored Print                             Y       Y     Y         Y            Y
Stored Print (Shared)                    Y       Y     N         N            N
Store and Print                          Y       Y     Y         Y            Y
Store and Print(Shared)                  Y       Y     N         N            N
Reduce/Enlarge (Zoom/Scaling)           Y*1      Y     Y         Y            Y
Reduce/Enlarge Centering                 N       Y     N         N            N
Fit to Paper size                        Y       N     N         Y            Y
Unauthorized Copy Control                N       N     N         Y            N
Layout (N-up)                            Y       Y     Y         Y            Y
Poster                                   N       N     N         N            N
Duplex                                   Y       Y     Y         Y            Y
Booklet 1                                N       N     N         N            N
Booklet 2 (Magazine)                     Y       Y     Y         N            N
Non-Reduction Booklet                    N       N     N         N            N
Watermark                                Y       Y     N         Y            Y
Overlay                                  N       N     N         N            N
Header/Footer                            N       N     N         N            N
Adjust image position                    N       N     N         N            N
Binding Margins                          N       N     N         N            N
Collate                                  Y       Y     Y         Y            Y
Punch                                    N       N     N         N            N
Staple                                   N       N     N         N            N
Cover sheet(Front Cover)                 N       N     N         N            N
Front and Back Cover                     N       N     N         N            N
Slip Sheet                               N       N     N         N            N
Chaptering                               N       N     N         N            N
Rotate by 180 degrees                    Y       Y     Y         Y            Y
Reverse Order Print                      N       Y     Y         Y           Y*2
Do not print Blank pages                 N       N     N         N            N
Dithering                                N       N     N         Y            Y
Toner Saving                             Y       Y     Y         Y            Y
Print Priority Setting: Quality          N       Y     N         N            N
Print Priority Setting: Speed            N       Y     N         N            N
Print Priority Setting: High Speed       N       Y     N         N            N
User ID                                  Y       Y     Y         Y            Y
User Code                                Y       Y     Y         Y            Y
Ver. 1.2                                       Page 31 of 36                           8/23/2012
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                                               Product Support Guide
                                                          Model D127/D128
               Model                    PCL 5e      PCL 6     XPS           PostScript3
                                                                      Windows     Mac OSX
                                                                      2000/XP/7 10.2 or later
 User Authentication                       Y          Y        N          N            N
 Encryption/Encoding                       Y          Y        N          N            N
 Mirror Image Print                        N          N        N          Y            N
 Negative Image Print                      N          N        N          Y            N
 Edge to Edge Print (Full Bleed)           Y          Y        N          Y            Y
 Limitation setting                        Y          N        N          N            N
 Classification Code                       Y          Y        N          N            N
*1: "Centering" feature cannot be selected from PCL driver. However PCL has this feature as the original function.
When printing with Reduce/Enlarge(Zoom) feature of PCL driver, the output will be automatically centered by the PCL's original centering function
*2: This function is available on Mac OS 10.3 or later.
Other MFP Support Information
Not Applicable
Counters
         User Tools/Counter  Down Arrow (page 2)  Counter  Total Counter is Displayed
         User Tools/Counter  Down Arrow (page 2)  Counter  Total Counter is Displayed  Print
          Counter List  Start  Counter List is Printed
         Maximum 8 digits
Ver. 1.2                                           Page 32 of 36                                           8/23/2012
                                      Subject to change without notice
                                         Product Support Guide
                                               Model D127/D128
Paper
Recommended Throughput Material
Not Applicable
Non Recommended Throughput Material
Refer to pages in the Operators Instructions Hardware Guide.
Do not use any of the following kinds of paper or a fault might occur:
    Aluminum Foil, Carbon paper.
    Conductive paper.
    Paper meant for an inkjet printer.
    Bent, folded, or creased paper.
    Torn paper.
    Thermal fax paper.
    Art paper.
    Paper with perforated lines.
    Hemmed-edge paper.
    Tab stock.
    Slippery paper.
    Perforated paper.
    Rough paper.
    Thin paper with little stiffness.
    Paper with a dusty surface.
Special Paper
Not Applicable.
Ver. 1.2                                  Page 33 of 36                  8/23/2012
                               Subject to change without notice
                                       Product Support Guide
                                           Model D127/D128
Firmware Information
Firmware
          Firmware SD Card                                     Firmware Type
 System/Copy                                                   SD card System
 Engine                                                        SD card Engine
 FCU                                                            SD card FCU
 NFA                                                       SD card Network Docbox
 Network Support                                                SD card NCS
 Fax                                                             SD card Fax
 Printer                                                       SD card Printer
 Scanner                                                      SD card Scanner
 RFax                                                           SD card RFax
 Web Support                                                SD card Web Support
 WebUapl                                                      SD card WebUapl
 Font                                                           SD card Font
 PCL                                                            SD card PCL
 Font EXP                                                    SD card Font EXP
 PS3 RPCS                                                    SD card PS3 RPCS
 PS3                                                            SD card PS3
 PDF                                                            SD card PDF
 Bank 1                                                        SD card Bank 1
 Bank 2                                                        SD card Bank 2
 Ope Panel EXP                                             SD card Ope Panel EXP
 EXJS                                                           SD card EXJS
 Option Netware                                            SD card Option Netware
SD Card Arrangement
     SD
    Card
                             romdata
                                                        D127
                                                                              Firmware
                                                                                 files
Ver. 1.2                                Page 34 of 36                           8/23/2012
                              Subject to change without notice
                                       Product Support Guide
                                               Model D127/D128
Contact Information
 Name                                        Contact
 Technical Services Call Center (Hotline)    Ricoh: (800) 537-4264
                                             Savin/Gestetner: (800) 291-6044
                                             Lanier: (800) 333-3147
 Application Help Desk (Software             Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
 Issues)                                     Savin Phone Card: 2 Call - 12992, 5 Call - 12993
                                             Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
 Hytec Parts and Logistics Control           (800) 557-4264 http://www.nrc-usa.com
 Technology Solutions Resource Center        http://www.tscweb.net
 Ricoh Web Site                              http://www.ricoh-usa.com/
 Savin iLINC Web Site                        http://www.savin.com
 Headquarter Web Sites                       Ricoh Corporation: http://www.ricoh-usa.com
                                             Savin Corporation: http://www.savin.com
                                             Gestetner Corporation: http://www.gestetnerusa.com/
                                             Lanier Corporation: http://www.lanier.com
 Material Safety Data Sheets                 (800) 336-MSDS (6737)
 Ricoh University                            973.882.2200. http://www.ricohuniversity.com
Training Information
                    Description                                EDP Code              RFG E-Source Number
 D127/D128 Service Manual                                         NA                        rfg052745
 D127/D128 Detailed Description Manual                            NA                        rfg052765
 D127/D128 Point to Points                                        NA                        rfg052746
 D127/D128 Operating Instruction Manual                           NA                        rfg052747
 D127/D128 Parts Catalog (full 3D)                                NA                        rfg052749
 D127/D128 Parts Catalog (pdf)                                    NA                        rfg052748
 D127/D128 Service Documentation Update Package                   NA                  No Update Package
 D127/D128 Self Pace Training                                     NA                  Visit Ricoh University
Documentation
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website
and e-Source.
Ver. 1.2                                  Page 35 of 36                                  8/23/2012
                               Subject to change without notice
                                       Product Support Guide
                                               Model D127/D128
Revisions
Final v1.0 6/8/12
Version 1.1 7/17/12 Added D127 SP version (Fax is an option on D127, standard on the D128).
Version 1.2 8/23/2012 Included list of features that will require the optional HDD in order to function. Pg. 5.
Ver. 1.2                                  Page 36 of 36                                  8/23/2012
                                Subject to change without notice