Comfort 220.2, 250.2, 252.2, 250.

2 speed
Operator system for Garage Doors

GB

Operating Instructions
1. Meaning of symbols 2. Table of contents

Advice 1. Meaning of symbols . . . . . . . . . . . . . . . . . . .2

2. Table of contents . . . . . . . . . . . . . . . . . . . . . .2
Caution! 3. General safety advice . . . . . . . . . . . . . . . . . .3
Danger of personal injury!
The following safety advice must be 4. Product overview . . . . . . . . . . . . . . . . . . . . .4
observed at all times so as to avoid 4.1 Comfort 220.2, 250.2, 252.2, 250.2
personal injury! speed supply package . . . . . . . . . . . . . .4
4.2 Door variations . . . . . . . . . . . . . . . . . . .6
5. Preparation for mounting . . . . . . . . . . . . . .6
Attention!
Danger of material damage! 6. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .7
The following safety advice must be 6.1 Installing the motor unit and
observed at all times so as to avoid drive boom . . . . . . . . . . . . . . . . . . . . . .7
material damage! 6.2 Installation on the door . . . . . . . . . . . . .8
6.3 Installation on the ceiling . . . . . . . . . . . .9
6.4 Lighting, signal light connection
Advice / Tip (optional) . . . . . . . . . . . . . . . . . . . . . . . .9
6.5 Release . . . . . . . . . . . . . . . . . . . . . . . .10
6.6 Connection of control elements . . . . .11
7. Hand transmitter . . . . . . . . . . . . . . . . . . . . .13
7.1 Operation and accessories . . . . . . . . . .13
Check 7.2 Hand transmitter coding . . . . . . . . . . .13
8. Initial operation . . . . . . . . . . . . . . . . . . . . . .14
8.1 Connecting the operator system . . . . .14
8.2 Overview of the control unit . . . . . . . .15
Reference 8.3 Overview of the display functions . . . .15
i 8.4 Express programming . . . . . . . . . . . . . .16
8.5 Function test . . . . . . . . . . . . . . . . . . . .18
9. Extended operator functions . . . . . . . . . . .20
9.1 Programming structure for extended
operator functions (Example for Level 2,
Menu 2) . . . . . . . . . . . . . . . . . . . . . . . .20
9.2 General overview of the
programmable functions . . . . . . . . . . .21
9.3 Functions overview for the levels . . . . .23
10. Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .33
10.1 Malfunctions without error messages . .33
10.2 Malfunctions with error messages . . . .34
11. Attachment . . . . . . . . . . . . . . . . . . . . . . . . .36
11.1 Technical Data for Comfort 220.2,
250.2, 252.2, 250.2 speed . . . . . . . . .36
11.2 Declaration of Incorporation . . . . . . . .37
11.3 EC Declaration of Conformity . . . . . . .38
Type plate

Type: ________________________________________________

Art. No.: _____________________________________________

Product No.: __________________________________________

2 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

3. General safety advice

Please read carefully!

IMPORTANT SAFETY INSTRUCTIONS: Information on installing the operator system

IMPORTANT - PLEASE OBSERVE ALL SAFETY INSTRUCTIONS TO • Ensure that the door is in good mechanical condition.
PREVENT INJURY TO PERSONS. • Ensure that the door can stop in any position.
PLEASE KEEP THESE INSTRUCTIONS FOR FURTHER USE. • Ensure that the door can be easily moved in the OPEN and CLOSE
directions.
IMPORTANT INSTRUCTIONS FOR SAFE INSTALLATION: • Ensure that the door opens and closes properly.
IMPORTANT - INCORRECT INSTALLATION CAN RESULT IN SERIOUS • Remove all unnecessary components from the door (e.g. cables,
INJURY. PLEASE FOLLOW ALL INSTALLATION INSTRUCTIONS. chains, brackets).
• Render any installations inoperable that will no longer be needed
Target group after the operator system has been installed.
This operator system may only be installed, connected and put into • Before commencing cabling works it is very important to disconnect
operation by qualified and trained professionals! the operator system from the electricity supply.
Qualified and trained specialist personnel are persons Ensure that the electricity supply remains disconnected throughout
- who have knowledge of the general and special safety regulations, the cabling works.
- who have knowledge of the relevant electro-technical regulations, • Adhere to the local protection regulations.
- with training in the use and maintenance of suitable safety equipment, • Lay the electricity supply cables and control cables; these MUST be
- who are sufficiently trained and supervised by qualified electricians, laid separately. The controls voltage is 24 V DC.
- who are able to recognise the particular hazards involved when • Install the operator system with the door in the CLOSED position.
working with electricity, • Install all the impulse transmitters and control devices (e.g. remote
- with knowledge regarding applications of the EN 12635 standard control buttons) within sight of the door and at a safe distance
(installation and usage requirements). from the moving parts of the door. A minimum installation height
of 1.5 m must be observed.
Warranty • Permanently fix the warning signs, which advise of the danger of
For an operations and safety warranty, the advice in this instruction becoming trapped, at conspicuous locations.
manual has to be observed. Disregarding these warnings may lead • Ensure that no part of the door extends across public footways or
to personal injury or material damage. If this advice is disregarded, roads when the installation is complete.
the manufacturer will not be liable for damages that might occur.
Information on commissioning the operator system
Batteries, fuses and bulbs are excluded from warranty. After initial operation, the persons responsible for operating the door
system, or their representatives must be familiarised with the use of
To avoid installation errors and damage to the door and operator the system.
system, it is imperative that the installation instructions are followed. • Make sure that children cannot access the door control unit.
The system may only be used after thoroughly reading the respective • Before moving the door, make sure that there are neither persons
mounting and installation instructions. nor objects in the operating range of the door.
• Test all existing emergency command devices.
The operating Instructions are to be given to the door system user, • Never insert your hands into a running door or moving parts.
who must keep them safe. • Pay attention to any parts of the door system that could cause
They contain important advice for operation, checks and maintenance. crushing or shearing damage or accidents.
The EN 13241-1 regulations must be observed.
This item is produced according to the directives and standards
mentioned in the Manufacturer's Declaration and in the Declaration Information on servicing the operator system
of Conformity. The product has left the factory in perfect condition To ensure proper operation, the following items must be checked
with regard to safety. regularly and repaired if necessary.
Before any works to the door system are undertaken, the operator
Power-operated windows, doors and gates must be checked by an system must be disconnected from the mains.
expert (and this must be documented) before they are put into • Check once a month to ensure that the operator system reverses
operation and thereafter as required, but at least once a year. if the door encounters an obstacle.
Depending on the operational direction of the door, place a
Correct use 50 mm high/wide obstacle in its path.
The operator system is designed exclusively for opening and closing • Check the settings of the OPEN and CLOSE automatic cut-out
garage doors. function.
The operator must be used in a dry place. • Check all movable parts of the door and operator system.
The maximum push and pull force must be observed. • Check the door system for signs of wear or damage.
• Check whether the door can be easily moved by hand.
Door requirements
The door must: Information on cleaning the operator system
- stand still alone (by balance of springs), Never use water jets, high pressure cleaners, acids or bases for
- run smoothly. cleaning.

Beside the advice in these instructions, please observe the

general safety and accident prevention regulations!
Our sales and supply terms and conditions are effective.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 3

4. Product overview

4.1 Comfort 220.2, 250.2, 252.2,

250.2 speed supply package

Standard package 4.1 / 3

4.1 / 1 1
8

2 8 Fixing materials for the boom

4.1 / 4
3
9 !¯

9 Adapter sleeve
1 Comfort 220.2, 250.2, 252.2, 250.2 speed 10 Screw 4.0 x 10
motor unit
2 Support plate
3 Door link 4.1 / 5 !#

4.1 / 2
!1

5
4 !” !£

11 Screw 6 x 14 (4x)
12 Hexagonal head screw M6 x 20 (2x)
7 13 Self-tapping screw 6.3 x 16 (4x)
14 Bolt A8 with locking plate

4 Boom clamps (2x)

5 Suspension cramps (2x)
6 Door connector element
7 Door link bracket (2x)

4 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

4. Product overview

4.1 / 6 „¯ Drive booms

The motor unit can be combined with various types of

!5 drive boom.
!7
!8 Rail type 1

!6 !9 „1 4.1 / 8

15 Mini hand transmitter §¯

16 Micro hand transmitter (only in case of „5
Comfort 250.2, Comfort 252.2 and
Comfort 250.2 speed – subject to country- „6 „˜ „·
specific alterations) „7
17 Transmission plug
18 Sun visor clip flap
19 Attachment piece 25 Operator rail
20 Modular antenna 26 Lintel joining plate, rail type 1
21 Sun visor clip 27 Screw B4 4.2 x 13 (2x)
28 Securing sleeve, short
29 Bolt 8 x 12.5
4.1 / 7 30 M6 nut, self-locking

„” „#
Rail type 2

4.1 / 9

§1
„£

22 Warning sign for disengaging

23 Warning sticker
24 Sticker for express programming

In addition to the components included in the standard

package, the following accessories are required for the 31 Operator rail
installation:
- drive boom

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 5

4. Product overview 5. Preparation for mounting

4.2 Door variations

The standard package with the appropriate operator Attention!

boom is suitable for the following types of door. In order to guarantee correct
mounting, carry out the following
Swing out retractable up-and-over door checks before installing.

4.2 / 1
Supply package
• Check the package to ensure that all the parts are
included.

• Check that you have all the additional components

Sectional door, up to 3 m wide that are necessary for your particular installation
requirements.
4.2 / 2
Garage
• Check whether your garage has a suitable mains
connection and a mains disconnection facility.

Door system

Special accessories are necessary for the following door Attention!

type. For garages without a second entrance:
the garage door must be fitted with an
Non-swing out retractable up-and-over door emergency release system to allow
access to the garage if a fault occurs.
4.2 / 3

If a release kit is used:

• Check that the door locks are functioning correctly.
The door locks may not be disabled under any
circumstances.
Sectional door, greater than 3 m wide
If a release kit is not used:
4.2 / 4 • Dismantle or disable the door locks.

• Check that the door to be operated fulfils the

following conditions:
- the door must be easily moveable by hand,
- the door should automatically remain in every
position into which it was moved.

Reference:
i When using and installing accessories,
always observe the specific instructions
included with the equipment.

6 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

6. Installation

6.1 Installing the motor unit and

drive boom

Installation, rail type 1 1. Push the adapter sleeve onto the drive shaft.
6.1 / 4
2. Mount the rail on the motor housing.

6.1 / 1 Install door link.

Installation, rail type 2

1. Fit securing sleeve.
6.1 / 2
2. Install lintel joining plate 1. Fit release pin.
6.1 / 5
2. Install door link

2
2 1

6.1 / 3 Release sliding carriage.

1. Fit securing sleeve
6.1 / 6
2. Install lintel joining plate

Attention!
The drive boom (C) must be carefully
mounted on the motor unit (F).
Do not use force, as this could damage
the gear teeth!

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 7

6. Installation

6.2 Installation on the door

6.1 / 7 Release sliding carriage. Caution!

The drive system must be prevented
from falling before it has been properly
fixed.

Attention!
In order to ensure that the door balance
is correct:
- the lintel joining plate for the operator
rail must be mounted at the mid
point, above the door connector,
- at the highest point reached by the door,
the upper edge of the door leaf must
be 10 - 50 mm below the horizontal
Attention! underside of the operator rail.
The drive boom (C) must be carefully
mounted on the motor unit (F).
Do not use force, as this could damage 6.2 / 1 Installation on the up-and-over door.
the gear teeth!

10 - 50 mm
1. Push the adapter sleeve onto the drive shaft.
6.1 / 8
2. Mount the rail on the motor housing.

6.2 / 2 Installation on the sectional door.

1
10 - 50 mm

8 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

6. Installation

6.3 Installation on the ceiling 6.4 Lighting,

signal light connection (optional)

1. Fit energy saving bulb.

6.3 / 1 Determine mounting positions 1 and 2. 6.4 / 1
2. Screw on lamp cover.
1
3

2
3
1

2 2

1
Connection of signal light (optional)

Mount the suspension cramps at the The connection of a signal light is only possible with a
6.3 / 2
mounting positions. signal light relay (not included in the scope of delivery).

Attention!
To avoid damaging the cable insulation,
the cable must be laid in such a way
that it does not come into contact with
the illuminant in the motor unit.

6.4 / 2 Connect signal light.

6.3 / 3 Bend the support plate and fix it to the ceiling.

15°- 30°

Reference:
i The programming of the signal light is
described in level 1, menu 7 and in
level 3, menu 7.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 9

6. Installation

6.5 Release

Caution! Rail type 2

- Uncontrolled door movements may
1. Disconnect door from the motor unit.
occur when the release function is 6.5 / 2
2. Reconnect door and motor unit.
activated:
- if the door springs are weak or
broken;
- - or if the door is not balanced. 2
When opening the door manually,
the carriage can collide with the motor
unit.

If the door has been released, it should 1

only be moved at a moderate speed!

• Construct a physical barrier to limit the extent of the

1
door travel in the opening direction. 2
• Check that the release pull cord is at a minimum
height of 1.8 m.

• Attach the “release warning sign” to the release pull

cord.

Rail type 1

1. Disconnect door from the motor unit.

6.5 / 1
2. Reconnect door and motor unit.

2
1

1
2

10 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

6. Installation

6.6 Connection of control elements

Caution! 6.6 / 1
Danger of electric shock:
Before any cabling works begin, it must
be ensured that the cables are XB01
disconnected from the power supply.
During cabling works, it must be
ensured that the cables remain
disconnected from the power supply at
all times (e.g. prevent reconnection).
3 1 2 7071

Attention!
In order to avoid damaging the
controls:
- The local safety regulations must be XB10 XP020 XB70
complied with at all times.
- It is very important that mains cables
are laid separately from control
cables. Label Type / function i
- The controls voltage must be 24 V DC.
- If external voltages are applied at 6.6 / 2,
Connection of external control
terminals XP020, XB10 or XB01, the XB01 elements without system cabling
9.3 /
entire electronic system will be Level 5 /
and two-wire photocell
destroyed. Menu 1
- Only potential-free normally open
contacts may be connected to XB10
Connection of external control
-
terminals 1 and 2 (XB01). elements with system cabling
- The shorting plug should never be
plugged into the XP020 system socket! Connection of system photocell
9.3 /
XP020 or adapter cable for modular
Level 8
antenna

XB70 Connection of modular antenna 8.1

Reference:
i When installing external control
elements, or safety and signal
equipment, the relevant instructions
must be observed.

Advice:
Before connecting a control element to
the terminals with system sockets, the
corresponding shorting plug must first
be removed.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 11

6. Installation

Terminal XB01 Reference:

6.6 / 2
i The programming of the photocell is
explained in section 8.4.

M08E004

Label Type / function

1 GND (0 V)

2 Impulse

3 24 V DC (max. 50 mA)

70 GND

70 + 71 Two-wire photocell

RX Receiver for the two-wire photocell

External impulse button

Sb1
(if applicable)

TX Transmitter for the two-wire photocell

Advice:
If a photocell with a standard function
or door frame function is used, it must
be disconnected from the mains before
installing it and taking it into service.
After switching on the mains voltage,
the photocell is only detected automati-
cally by the controls if the path of the
photocell beam remains uninterrupted
for at least 5 seconds.
Otherwise the photocell must be
programmed after installation.

12 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

7. Hand transmitter

7.1 Operation and accessories 7.2 Hand transmitter coding

7.2.1 Transfer the coding

Caution! 7.2.1 / 1 Connect hand transmitter.

- Children are not allowed to operate
the hand transmitters!
- Before operating the hand transmitter,
make sure that there are neither
persons nor objects in the operating
range of the door.

7.1 / 1 Overview.

Operating the master transmitter.

D C A 7.2.1 / 2

A Operating button - large

B Operating button - small
C Battery - transmission control light • Actuate the master transmitter and hold the button.
D Transmission socket The transmitter LED lights up.
E Reverse side of the hand transmitter
F Battery 3V CR 2032
7.2.1 / 3 Transferring the code.

7.1 / 2 Replace battery.

1 E

F
• Whilst keeping the button on the master transmitter
depressed, press the desired button on the other
7.1 / 3 Accessory sun visor clip. hand transmitter. The LED flashes.

After 1 - 2 seconds, the LED on the newly programmed

transmitter lights up permanently. The programming
procedure is complete.

• Remove the transmission plug.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 13

7. Hand transmitter 8. Initial operation

8.1 Connecting the operator system

7.2.2 Change coding

7.2.2 / 1 Changing the code. 8.1 / 1 Plugging in the module antenna.

• Connect one end of the transmission plug to the

hand transmitter.

• At the free end of the transmission plug, short-circuit

one of the outer pins with the centre pin adjacent to
it (e.g. using a screw driver).
8.1 / 2 Connecting to the power supply.
• Press the desired button on the hand transmitter.
A new code is then generated by the integrated
random coding facility.
The LED flashes quickly.

As soon as the LED lights up permanently, the hand

transmitter has been programmed with a new code.
The button can then be released and the transmission
plug removed.

Advice:
- After the hand transmitter has been
re-programmed, the operator system
must also be re-programmed to
respond to the new code.
- For multi-channel transmitters, the
programming process must be carried
out for each button separately.

14 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

8. Initial operation

8.2 Overview of the control unit 8.3 Overview of the display functions

8.2 / 1 Overview of the control unit. LED displays in operating mode

Photocell or the CESD has been interrupted

Door moving towards OPEN position

A B D
Door in OPEN position
8 1 2
7 3 1
2 P
6 54
Door is at intermediate position

C Door moving towards CLOSED position

Door in CLOSED position

Operating elements

Reference point is switched

Label Type / function i
A Carousel display 8.3 Permanent actuation of an external control
element
OPEN button (+)
(e.g. to drive the door to
Remote control is actuated
B the OPEN position or to -
increase parameters when
programming)
Ready for operation

CLOSE button (-)

(e.g. to drive the door to
C the CLOSED position or to -
decrease parameters when
programming)

Button (p)
(e.g. to switch to
D -
programming mode or
to save parameters)

Legend:
LED off
LED on
LED flashes slowly
LED pulses
LED flashes quickly
Factory default setting
Not possible –

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 15

8. Initial operation

8.4 Express programming

Attention! Preconditions
To ensure correct operation, the path of The following conditions must be assured before
the photocell beam must not be inter- express programming can commence:
rupted during the express programming - the door must be in the CLOSED end position.
procedure. - the carriage must be connected up.
Exception: The door leaf in conjunction
with a photocell in the door frame Advice:
area. When programming the OPEN and
CLOSED door positions, the reference
point must be passed.
Advice:
- For proper initial operation of the
operator system, the express The controls are programmed using the plus (+),
programming procedure must be minus (-) and (P) buttons.
carried out. This applies for initial If no buttons are pressed within 120 seconds while in
operation and after a reset. programming mode, the controls revert to operating
- A photocell in the door frame area is mode. A corresponding message is displayed.
automatically programmed during
express programming. No additional Reference:
programming steps are necessary for
this purpose.
i The messages are explained in
Section 10.
- A door frame position that has been
programmed for a photocell can only
be deleted by resetting the control. • Carry out the express programming according to the
- After altering the door frame position, following procedure.
a reset must be carried out followed
by express programming.

Legend:
LED off
LED on
LED flashes slowly
LED pulses
LED flashes quickly
Factory default setting
Not possible –

16 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

8. Initial operation

1x >2s <10s Start express

programming /
1.
Programme the door
P OPEN end position

Operating
Drive the door to the OPEN
mode 2.
position

Correct the OPEN door

3.
position using (+) and (–)

1x <1s Save the OPEN door

position /
4.
Programme the CLOSED
P door position

Drive the door to the

5.
CLOSED position

Correct the CLOSED door

6.
position using (+) and (–)

1x <1s Save the CLOSED door

position /
7.
Programme the remote
P control

Press the hand transmitter

8.
button

Release the hand transmitter

9.
button

1x <1s Save the remote control

settings /
10.
End the express
P programming procedure

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 17

8. Initial operation

8.5 Function test

8.5.1 Learning run for determining 8.5.2 Checking the automatic cut-out
the driving power

Check: Caution!
After express programming and after The automatic cut-out must be
making changes to the programming correctly programmed for the CLOSE
menu, the following learning runs and and OPEN directions to prevent damage
checks must be carried out. to persons or property.

The operator system determines the maximum required Automatic cut-out, OPENING
driving power during the first two runs after setting For drive systems where the door has openings in the
the end positions of the door. door wing (diameter of opening > 50 mm):

• Operate the operator system (with the door coupled) • Apply a load of 20 kg to the middle of the lower
to drive the door once from the CLOSED position to edge of the door whilst the door is running.
the OPEN position and back to the CLOSED position
without interruption. The door must stop immediately.

During this learning run, the operator system

determines the maximum push and pull forces and the Automatic cut-out, CLOSING
reserve power required to move the door. • Place a 50 mm high obstacle on the ground.

• Drive the door towards the obstacle.

Test:
The drive system must stop and reverse when it
comes into contact with the obstacle.
After pressing the (+) button:
1. The door must open and travel to the
saved OPEN end position.
Advice:
The parameter settings are still saved
if the power supply is disconnected.
Only a reset causes the driving power
After pressing the (–) button:
settings for the OPEN and CLOSE
2. The door must close and travel to the
saved CLOSED end position. directions to revert to the factory
settings.

After pressing the hand transmitter

button: The operator system must move
3.
the door in either the OPEN or CLOSE
direction.

After pressing the hand transmitter

button while the operator system is
4.
running:
The operator system must stop.

When the button is pressed again,

5. the operator system moves in the
opposite direction.

18 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

8. Initial operation

8.5.3 Checking the photocell

Photocell in the door frame area

• Activate each of the photocells in turn.

Advice:
- The photocell connected in the door
frame area must function above the
position in which it is installed.
The function below the installation
position is suppressed by the control.
- If several photocells are connected, all
photocells react analogue with any
photocell in the door frame area.

Photocell
• Activate each of the photocells in turn.

• Check all photocells that are connected directly

before the CLOSED door position.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 19

9. Extended operator functions

9.1 Programming structure for extended operator functions

(Example for Level 2, Menu 2)

Levels Menu Parameter

- - -
+ + +

Operating End
mode programming
Level 4 Menu 3 Higher value

- - -
+ + +

> 5 sec.
Level 3 Menu 2 Parameter

- - -
+ + +

Level 2 Menu 1 Lower value

- - -
+ + +

> 10 sec. Menu-Exit

Level 1
(Level 2)
- -
+ +

> 5 sec.
Levels-Exit Menu 8

- -
+ +

> 5 sec.
Level 8

-
+

20 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

9. Extended operator functions

9.2 General overview of the programmable functions

Level Menu Factory default setting

Menu 3: Intermediate position OPEN –

Menu 4: Intermediate position CLOSE –

Level 1 – Basic functions

Menu 7: Relay output Signal light

Menu 8: RESET No reset

Menu 1: Required driving power OPEN Setting 8

Menu 2: Required driving power CLOSE Setting 8

Level 2 – Operator settings
Menu 3: Automatic cut-out OPEN Setting 8

Menu 4: Automatic cut-out CLOSE Setting 8

Menu 1: Automatic closing timer Deactivated

Menu 3: Door open duration 2 Seconds

Menu 4: Warning time 1 Seconds

Level 3 – Automatic closing timer
Menu 5: Start-up warning 0 Seconds

Door movement /
Menu 7: Signal light Warning: flashing
Door stoppage: off

Level 4 – Remote programming Menu 2: Intermediate position –

Menu 1: Programmable impulse input Impulse

Level 5 – Special function
Menu 4: Lighting duration 180 Seconds

Legend:
LED off
LED on
LED flashes slowly
LED pulses
LED flashes quickly
Factory default setting
Not possible –

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 21

9. Extended operator functions

Level Menu Factory default setting

Menu 1: Speed OPEN Setting 16

Setting 6: Comfort 220.2

Setting 7: Comfort 250.2
Menu 2: Soft run speed OPEN Comfort 252.2
Comfort 250.2
speed

Menu 3: Soft run position OPEN –

Setting 10: Comfort 250.2

speed
Menu 4: Speed CLOSE Setting 16: Comfort 220.2
Level 6 - Variable speed Comfort 250.2
Comfort 252.2

Menu 5: Smart run speed, CLOSE Setting 10

Setting 6: Comfort 220.2

Setting 7: Comfort 250.2
Menu 6: Soft run speed CLOSE Comfort 252.2
Comfort 250.2
speed

Menu 7: Smart run position, CLOSE –

Menu 8: Soft run position CLOSED –

Menu 1: Photocell Operation without photocell

Door stops (OPEN)

Menu 3: Function of the automatic cut-out
Door reverses a little (CLOSE)

Press-and-release
Level 8 – System settings Menu 4: Operating modes
(OPEN/CLOSE)

Menu 5: Function of the direction command transmitters Not active

STOP only, then standard

Menu 6: Function of the impulse command transmitters
sequence

22 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

9. Extended operator functions

9.3 Functions overview for the levels

Caution!
Important factory default settings can be changed using the extended functions.
All the parameters must be set correctly to avoid damage to persons or property.

Level 1 – Basic functions

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 3: Intermediate position OPEN

Set using the (+ / OPEN) and (- / CLOSE) buttons
“Intermediate position OPEN” – closing function is possible with automatic closing timer

Menu 4: Intermediate position CLOSE

Set using the (+ / OPEN) and (- / CLOSE) buttons

Menu 7: Relay output (only programmable with optimum signal light relay)

A7 B7 C7 D7 E7 F7 G7 H7 I7 J7 K7 – – – – –

Menu 8: RESET

A8 B8 C8 D8 E8 F8 – – – – – – – – – –

Attention!
After a reset, all the parameters revert to the factory settings.
In order to ensure that the controls operate properly:
- all the required functions must be re-programmed,
- the remote control unit must be re-programmed,
- the drive system must be driven once to the OPEN and CLOSED door positions.

Advice:
- Only the intermediate position that was programmed last can be used.
- If an automatic closing timer is activated (Level 3 / Menu 1), the relay output (Level 1 / Menu 7) cannot
be programmed.

Reference:
i If changes are made in Menus 3 and 4 in Level 1, a new performance check must be carried out
(Section 8.5).

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 23

9. Extended operator functions

Menu 7: Relay output

Setting Function (with optional signal light relay only) Explanation / Advice i
Level 3
A7 Signal light Function
Menu 7

B7 Door position: OPEN - -

C7 Door position: CLOSED - -

D7 Intermediate position OPEN - -

E7 Intermediate position CLOSED - -

F7 Drive system starts running Wiping impulse 1 second -

G7 Problem - -

Level 5 /
H7 Lighting Lighting duration
Menu 4

I7 Automatic locking release Drive system is running -

Drive system starts running /

J7 Lock release -
Wiping impulse 3 seconds

K7 Push-open security device - -

Menu 8: Reset

Setting Function Explanation / Advice i

A8 No reset unchanged -

B8 Reset control unit * Factory default setting -

C8 Reset remote control Messages are deleted -

D8 Reset extension, automatic closing timer level 3, menu 1-7 -

except door OPEN/CLOSED positions and

E8 Reset extended operator functions only * -
remote control impulse

F8 Reset safety devices * Photocell -

* All connected and operational safety devices are recognised automatically after resetting.

24 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

9. Extended operator functions

Level 2 – Operator settings

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 1: Required driving power OPEN (sensitivity in increments*)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 2: Required driving power CLOSE (sensitivity in increments*)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 3: Automatic cut-out OPEN (sensitivity in increments**)

OFF 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 4: Automatic cut-out CLOSE (sensitivity in increments**)

OFF 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

* The higher the setting, the higher the driving power.

** The lower the setting, the more sensitive the automatic cut-out.

Caution!
After switching off or increasing the automatic cut-out increments (Menu 3 and 4):
To exclude any risk of injury, the tests specified in EN 12453 and EN 12445 for validating the correct
limitation of force must be performed.

Legend:
LED off
LED on
LED flashes slowly
LED pulses
LED flashes quickly
Factory default setting
Not possible –

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 25

9. Extended operator functions

Level 3 - Automatic closing timer

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 1: Automatic closing timer

A1 B1 C1 D1 E1 F1 G1 H1 – – – – – – – –

Menu 3: Door open duration (in seconds)

2 5 10 15 20 25 30 35 40 50 80 100 120 150 180 255

Menu 4: Warning time (in seconds)

1 2 5 10 15 20 25 30 35 40 45 50 55 60 65 70

Menu 5: Start-up warning (in seconds)

0 1 2 3 4 5 6 7 – – – – – – – –

Menu 7: Signal light

A7 B7 C7 D7 E7 F7 – – – – – – – – – –

Advice:
- The automatic closing timer can only be programmed if a photocell barrier is connected.
- The functions in Menu 1 can be altered as desired via the time settings in Menus 3 and 4.

Legend:
LED off
LED on
LED flashes slowly
LED pulses
LED flashes quickly
Factory default setting
Not possible –

26 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

9. Extended operator functions

Menu 1: Automatic closing timer

Door open
Warning time Automatic
Setting duration Other functions
(seconds) closing timer
(seconds)

A1 - - deactivated -

B1 15 5 activated

Extension of door OPEN time only through impulse signal

C1 30 5 activated
(button, hand transmitter)

D1 60 8 activated

E1 15 5 activated

Interruption of the door open duration after the photocell

F1 30 5 activated
barrier has been driven past

G1 60 8 activated

Closes after the photocell barrier has been driven past /

H1 unlimited 3 activated
closing prevention

Advice:
Without a connected photocell or closing prevention device, only parameter A1 can be adjusted.

Menu 7: Signal light

Setting Door movement / Warning Door stoppage

A7 flashing OFF (Electricity saving)

B7 lighting OFF (Electricity saving)

C7 flashing flashing

D7 lighting lighting

E7 flashing lighting

F7 lighting flashing

Reference:
i The signal light connection can be adjusted in level 1, menu 7.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 27

9. Extended operator functions

Level 4 – Remote programming

Menu 2: Intermediate position

LED 7 flashes slowly -> press the hand transmitter button -> LED 7 flashes quickly

Level 5 – Special function

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 1: Programmable impulse input - Terminal 1/2

A1 B1 C1 D1 E1 – – – – – – – – – – –

Menu 4: Lighting duration (in seconds)

2 5 10 15 20 25 30 35 40 50 80 100 120 150 180 255

Menu 1: Programmable impulse input

Setting Function (with optional signal light relay only) Explanation / Advice

A1 Impulse normally open contact only

B1 Automatic on/off normally open contact only

C1 closing prevention device only in CLOSE direction – normally closed contact only

D1 Impulse OPEN induction loop - normally open contact only

E1 Stop normally closed contact only

Reference:
i - The programming of the special function is dependent on terminal XB01.
Terminal XB01 is described in Section 6.6.
- The lighting duration programmed is only active when the relay output (Level 1 / Menu 7) is
programmed for lighting (H7).

28 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

9. Extended operator functions

Level 6 - Variable speed

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 1: Speed OPEN (in increments)

– – – – – – 7 8 9 10 11 12 13 14 15 16

Menu 2: Soft run speed OPEN (in increments)

6 7
1 2 3 4 5 8 9 10 11 12 13 14 15 16
(A) (B, C, D)

Menu 3: Soft run position OPEN

Set using the (+ / OPEN) and (- / CLOSE) buttons

Menu 4: Speed CLOSE (in increments)

10 16
– – – – – – 7 8 9 11 12 13 14 15
(D) (A, B, C)

Menu 5: Smart run speed, CLOSE (in increments)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 6: Soft run speed CLOSE (in increments)

6 7
1 2 3 4 5 8 9 10 11 12 13 14 15 16
(A) (B, C, D)

Menu 7: Smart run position, CLOSE

Set using the (+ / OPEN) and (- / CLOSE) buttons

Menu 8: Soft run position CLOSED

Set using the (+ / OPEN) and (- / CLOSE) buttons

A Comfort 220.2
B Comfort 250.2
C Comfort 252.2
D Comfort 250.2 speed

Reference:
i If changes are made in Menus 1, 2, 3, 4, 6 and 8 in Level 6, a new performance check must be carried
out (Section 8.5).

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 29

9. Extended operator functions

Level 8 – System settings

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Menu 1: Photocell

A1 B1 C1 D1 – – – – – – – – – – – –

Menu 3: Function of automatic cut-out

A3 B3 C3 D3 – – – – – – – – – – – –

Menu 4: Operating modes

A4 B4 C4 D4 – – – – – – – – – – – –

Menu 5: Function of the direction command transmitters

A5 B5 – – – – – – – – – – – – – –

Menu 6: Function of the impulse command transmitters

A6 B6 – – – – – – – – – – – – – –

Attention!
If a photocell is connected, it is automatically recognised by the controls after MAINS ON.
The photocell can be reprogrammed later.

Legend:
LED off
LED on
LED flashes slowly
LED pulses
LED flashes quickly
Factory default setting
Not possible –

30 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

9. Extended operator functions

Menu 1: Photocell

Photocell 1 Photocell 2
Setting (Connection XP020) (Connection XB01 - Terminal 70/71)
Door movement, CLOSE Door movement, CLOSE

A1 Operation without photocell

B1 Door reverses completely2 not active

C1 not active Door reverses completely2

D1 Door reverses completely2 Door reverses completely2

Menu 3: Function of automatic cut-out

Setting Door movement, OPEN Door movement, CLOSE

A3 Door stops Door reverses a little1

B3 Door reverses a little1 Door reverses a little1

C3 Door stops Door reverses completely2

D3 Door reverses completely2 Door reverses completely2

Menu 4: Operating modes

Setting OPEN CLOSE

A4 press and hold press and hold

B4 automatic closing press and hold

C4 press and hold automatic closing

D4 automatic closing automatic closing

1
Door reverses a little: The drive system moves the door a short distance in the opposite
direction in order to free an obstacle.

2
Door reverses completely: The drive system moves the door to the opposite end position.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 31

9. Extended operator functions

Menu 5: Function of the direction command transmitter

Setting Direction command transmitters Explanations

The direction command transmitters only give a command

A5 not active
when the door is stationary.

A moving door is stopped by every direction command

B5 STOP only
transmitter.

Menu 6: Function of the impulse command transmitter

Setting Impulse command transmitters Explanations

The impulse command transmitters only give a command

A6 not active
when the door is stationary.

A moving door is stopped by every impulse command

transmitter. The next command starts the drive system
B6 STOP only, then standard sequence
running in the opposite direction
(OPEN - STOP - CLOSE - STOP - OPEN).

32 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

10. Messages

10.1 Malfunctions without error messages

Error Cause Solution

LED 8 does not light up. - No voltage. - Check that the mains power supply is operational.
- Check the connection to the mains power supply.

- Thermal overload protection in power - Allow the power transformer to cool down.
transformer was activated.

- Defective control unit. - Have the operator system checked.

No reaction on impulse. - The connection terminals for the - Try temporarily disconnecting any key switches or interior
“impulse” button were by-passed, push buttons that are connected to the control unit
e.g. due to a short-circuit or flattened (Section 6.6): remove the cable from socket XB10, insert
terminals. the shorting plug and look for cabling errors.

No reaction on impulse from - Module antenna is not plugged in. - Connect the module antenna to the control unit
hand transmitter. (Section 8.1).

- The hand transmitter coding does not - Activate hand transmitter again (Section 8.4).
correspond to the receiver coding.

- Hand transmitter battery is empty. - Insert new battery (Section 7.1).

- Defective hand transmitter, control - Have all 3 components checked.

unit electronics or module antenna.

Operator reverses when - The programming of the photocell in - Carry out a reset of the control (section 9.4 / level 1 /
the door frame photocell is the door frame area was not menu F8), repeat express programming again (section 8.4).
interrupted. performed correctly.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 33

10. Messages

10.2 Malfunctions with error messages

Error Cause Solution

Message 7 - If no buttons are pressed within 120 seconds, the programming mode terminates automatically.
- OPEN and CLOSED door positions programmed without passing the reference point.

Message 8 - Reference point button defective. - Have the operator system checked.

Message 9 - No speed sensor impulses, - Have the operator system checked.

drive system is blocked.

Message 10 - Door movement too stiff. - Ensure that the door moves easily.
- Door blocked.

- Maximum driving power setting is too - Have the max. driving power (Section 9.3 / Level 2 /
low. Menu 1+2) checked by an expert.

Message 11 - Excess travel stop. - Have the operator system checked.

Message 15 - External photocell interrupted or - Remove obstacle or have the photocell checked.
defective.

- Programmed for photocell, but no - Deactivate or connect the photocell.

photocell is connected.

Message 16 - Power sensor for the automatic - Have the motor unit checked.
cut-out is defective.

34 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

10. Messages

Error Cause Solution

Message 26 - Undervoltage, operator system - Have the external power supply checked.
overloaded at maximum power - Ensure that the door moves easily.
setting, 16.

Message 28 - Door movement too stiff or irregular. - Check the path of the door and ensure that the door moves
- Door blocked. easily.

- Automatic cut-out is set to be too - Have the automatic cut-out facility checked by an expert
sensitive. (Section 9.3 / Level 2 / Menu 3+4).

Message 35 - Electronics are defective. - Have the operator system checked.

Message 36 - Shorting plug removed, although a - Connect stop button or insert shorting plug (Section 6.6).
stop button is not connected.
- Closed circuit is interrupted.

Legend:
LED off
LED on
LED flashes slowly
LED pulses
LED flashes quickly
Factory default setting
Not possible –

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 35

11. Attachment

11.1 Technical Data for Comfort 220.2, 250.2, 252.2, 250.2 speed

Electrical data Comfort 220.2 Comfort 250.2 Comfort 252.2 Comfort 250.2 speed
Nominal voltage *) V 230 / 260
Nominal frequency Hz 50 / 60
Power consumption A 1.1
Power input - operation KW 0.25
Power input - stand-by W 4.2 3.0 3.1 4.0
Operating mode (operating time) Min. KB 2 KB 5 KB 2
Control voltage V DC 24
Protection category, motor unit IP 20
Protection class II
*) subject to country-specific alternations

Mechanical data Comfort 220.2 Comfort 250.2 Comfort 252.2 Comfort 250.2 speed
Max. push and pull force N 600 800 1,000 800
Travel speed mm/sec. 140 220
Opening time (door specific) sec. 15 9.5

General data Comfort 220.2 Comfort 250.2 Comfort 252.2 Comfort 250.2 speed
Motor unit dimensions mm 220x125x395
Weight kg 3,8 4,1 4,2 4,5
Sound pressure level db (A) < 70

-20
Temperature range °C
+60

Supply package *) Accessories

Motor unit Modular antenna, 868 MHz, IP 65 x
Comfort 220.2, 250.2, 252.2, 250.2 speed Mounting supports for sectional doors x
with integrated electronic controls Release kits for swinging doors x
Multibit remote control, 868 MHz, Adapter arm for retractable up-and-over doors x
Digital 302 mini hand transmitter, 2-channel, Fittings for winged doors x
Multibit remote control, 868 MHz, Photocells x
Digital 313 micro hand transmitter, 3-channel Emergency release x
*) subject to country-specific alternations Relay for flashing signal light when the automatic
closing timer is operational x
Features / Safety functions Retrofit kit for potential-free limit switches
Reference point technology x OPEN/CLOSE/LIGHT x
Soft-Start / Soft-Stop x Push button x
Delay safety device x Key switch x
Automatic cut-out x Code switch x
Blocking protection x
Undervoltage protection x
Excess travel stop x
Electronic travel cut-out x
Connection for pushbuttons, code buttons and key switches x
Connection of potential-free limit switch message system x
Error messages x

36 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

11. Attachment

11.2 Declaration of Incorporation

We hereby declare that in its design and construction, The machinery is incomplete and must not be put into
and in the form as delivered, the product mentioned service until the machinery into which it is to be
below complies with the relevant basic requirements of incorporated has been declared in conformity with the
the EC Machinery Directive (2006/42/EC). provisions of the Machinery Directive 2006/42/EC.
This declaration shall no longer be valid if changes are
made to the product without our authorisation. Scope of application of these installation instructions:
Production date 01.03.2012 - 31.03.2013
Product: Garage door operator
Comfort 220.2, 250.2, 252.2, 250.2 speed

In addition, the partly completed machinery is in

conformity with the EC Construction Products Directive
89/106/EC, the EC Electromagnetic Compatibility
Directive 2004/108/EC and the EC Low Voltage
Directive 2006/95/EC.
01.03.2012 ppa. K. Goldstein
– Machinery Directive 2006/42/EC Management
Health and safety requirements applied according to
Annex 1:
General principles No. 1, No. 1.1.2, 1.1.3, 1.1.5,
1.2.1, 1.2.2, 1.2.3, 1.2.6, 1.3.1, 1.3.4, 1.3.7, 1.3.8,
1.3.9, 1.5.1, 1.5.4, 1.5.6, 1.5.8, 1.5.14, 1.71.6.1, Person authorised to compile the relevant technical
1.6.3, 1.7 documentation:
EN 60204-1:2007 Marantec Antriebs- und Steuerungstechnik
EN ISO 12100-1:2003 GmbH & Co. KG
EN ISO 13849-1:2008 Remser Brook 11 · 33428 Marienfeld · Germany
Cat. 2 / PLC for the functions of power limitation
and end position detection Phone: +49 5247 705-0
EN 61508:2001

– EMC electromagnetic compatibility 2004/108/EC

EN 55014-1
EN 61000-3-2:2006 (2008)
EN 61000-3-3:2009
EN 61000-6-2:2006
EN 61000-6-3:2007

– Low voltage directive 2006/95/EC

EN 60335-1:2002
EN 60335-2-103:2004

The relevant technical documentation is compiled in

accordance with Annex VII(B) of the Machinery
Directive 2006/42/EC. We undertake to transmit, in
response to a reasoned request by the market surveil-
lance authorities, this information in electronic form
within a reasonable term.

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 37

11. Attachment

11.3 EC Declaration of Conformity

We hereby declare that in its design and construction,

and in the form as brought onto the market by us, the
product mentioned below complies with the relevant
basic requirements of the EC directives mentioned
below.
This declaration shall no longer be valid if changes are
made to the product without our authorisation.

Product:

Gate designation

Operator designation

Relevant EC directives:
– Construction Products Directive 89/106/EEC
– Machinery Directive 2006/42/EC
– Electromagnetic Compatibility 2004/108/EC
– Low Voltage Directive 2006/95/EC

The relevant technical documentation is compiled in

accordance with Annex VII(B) of the Machinery
Directive 2006/42/EC. We undertake to transmit, in
response to a reasoned request by the market surveil-
lance authorities, this information in electronic form
within a reasonable term.

The machinery is incomplete and must not be put into

service until the machinery into which it is to be
incorporated has been declared in conformity with the
provisions of the Machinery Directive 2006/42/EC.

Installer

Address, postcode, town/city

Date / Signature

38 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)

Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988) 39
English Original operating instructions protected by copyright.
No part of this manual may be reproduced without our prior consent.
Subject to changes which are in the interest of technical improvements.

1 - GB 360283 - M - 0.5 - 0308

83988 Valid from:03.2012

#83988