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Front Office Services

This document outlines a daily lesson plan for a 7th grade TLE - Front Office Services class. The objectives are for students to understand basic FOS concepts and theories, demonstrate common FOS competencies, and explore FOS as a career opportunity. The lesson content introduces basic FOS concepts and relevance. Learning activities include mind mapping FOS words, discussing pictures related to the hotel industry, role playing a hotel lobby scenario in groups, and illustrating FOS relevance through a bubble map. Student understanding is evaluated through completing sentences about FOS relevance to the hotel industry.

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212 views4 pages

Front Office Services

This document outlines a daily lesson plan for a 7th grade TLE - Front Office Services class. The objectives are for students to understand basic FOS concepts and theories, demonstrate common FOS competencies, and explore FOS as a career opportunity. The lesson content introduces basic FOS concepts and relevance. Learning activities include mind mapping FOS words, discussing pictures related to the hotel industry, role playing a hotel lobby scenario in groups, and illustrating FOS relevance through a bubble map. Student understanding is evaluated through completing sentences about FOS relevance to the hotel industry.

Uploaded by

Naddy Retxed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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School: Banilad National High School Grade Level: Grade 7

DAILY LESSON LOG Teacher: Rowena A. Pesquisa Learning Areas: TLE – Front Office Services
Teaching Dates
And Time: 1 hour Quarter

I. OBJECTIVES
A. Content Standard The learner demonstrates understanding of basic concepts and theories in Front Office Services.
B. Performance Standard The learner independently demonstrates common competencies in FOS as prescribed in the TESDA Training
Regulation.
C. Learning Competencies The learners explain basic concepts in FOS; discuss the relevance of the course; and explore opportunities in
FOS as a career.
II. CONTENT Introduction
-Basic concepts in Front Office Services (FOS)
-Relevance of the course
III. LEARNING RESOURCES
A. References
1. Curriculum Guide pages Page 1
2. Textbook’s pages
3. Additional Resources http://www.slideshare.net/JohnEdwardEstayo/introduction-to-front-office
http://www.slideshare.net/kenjoyb/tlehe-front-office-services-curriclum-guide
4. Other Learning Resources
IV. PROCEDURES
A. Reviewing previous lesson Mind Mapping
Write words that can be associated with front office services

Front
Office
Services
B. Establishing a purpose for the
lesson “Pick n’ Tell”
1. Present a picture of men and women in the hotel industry

2. Ask the students to pick their choice and let them explain their answer.
C. Presenting Examples/instances “Stare and Share”
of new lesson

 Study the picture


1. What are the pictures about?
2. What do you observe in the picture? Are they sequential?
3. If you will arrange the pictures, how would it be?
D. Discussing new concepts and
practicing new skills

“Lights, Camera…Action!”

-Divide the class in two groups. Let them think of a scenario in the hotel lobby ( several phone lines are ringing,
lights on the phone are blinking, coworkers are asking questions, and here comes a customer.)
-Ask each group to role play a 3-minute scenario.

E. Discussing new concepts and “TDAR”


practicing new skills Analyze the problem brought by absence of front office services in a hotel
Discuss: Share ideas on the relevance of front office services in the business
Post on the board the relevance of front office services
Introspect on the answer made/posted by the group
F. Developing Mastery Using a bubble map, illustrate the relevance front office services in the hotel business

FOS
G. Finding practical application of Jennifer, your classmate, decided to become a hotel receptionist. What do you think are the qualities, behavior
concepts & skills in daily living and competencies that Jennifer should have to fulfill her goal?
H. Making generalizations and Learning the basic concepts of front office services is very important since the course is very relevant in the hotel
abstractions about the lesson industry. Regardless of the type of the hotel, front office is the most visible and essential focal point of a hotel.
-Ask students about the relevance of Front Office Services in the hotel industry.

I. Evaluating Learning “Don’t Leave Me Blank”


Finish the sentence. Front Office Services is relevant to hotel industry because ___________.

J. Additional activities for a. Research on businesses or establishments that offer front office services.
applications or remediation b. Report your findings to the class.

V. REMARKS
VI. REFLECTIONS
A. No. of learners who earned 80%
in evaluation
B. No. of learners who require
additional activities
C. Which of my teaching strategies
worked well?
D. What difficulties did I
encounter?
E. What innovation or localized
materials did I use which I can
share to my fellow teachers?

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