Business ServiceLine                                    Easy                                                                           Convenient
Whether you need to check an account balance,           Using Business ServiceLine is easier than ever!                                Business ServiceLine is available 24 hours a day, 7
transfer funds or make a payment, Business              • Option to use 2-digit account codes instead of complete account              days a week from any phone. Just think – you can bank
ServiceLine is the easy, convenient and secure            numbers when selecting accounts. Press *8 to hear a list of accounts         from your office, home and even your car.
way to do practically all of your banking.                & corresponding account codes.
                                                        • To customize your 2-digit account codes or Autoplay set-up, press *0
                                                          at any time to speak with a Telephone Banker.
                                                                              Business ServiceLine
                                                         1-800-CHASE38 (1-800-242-7338)
                                                             Para español, llame al 1-
                                                                                    1-888-
                                                                                       888-62CHASE (1-
                                                                                                   (1-888-
                                                                                                       888-622-
                                                                                                           622-4273)
                                      PRESS 1                                                           PRESS 2                PRESS 3                 PRESS 4             PRESS 5            PRESS *0
         For Account Information including Money Market and Funds Transfers**                                For               To apply for
                                                                                                         Business                                       For Funds
                                                                                                                             Business Credit,                                 To speak           To speak
                                                                                                           Credit                                     Verification and
                                                                                                                              New Accounts,                                    your               with a
                                                                                                        Information                                       Internet
User ID or Debit Card                                        Account Number                                 and
                                                                                                                               our Branch &
                                                                                                                                                        Customer              choices           Telephone
                                                                                                                             ATM Locator or                                                       Banker
  Authentication                                              Authentication                             payments             the Employee
                                                                                                                                                          Service
                                                                                                                                 Directory
   PRESS 1
 For Checking                                                THEN PRESS:
                                                                                                                                                                                PRESS 1 PRESS 2
   Accounts                                              1    For account balance             PRESS 1               PRESS 2               PRESS 1             PRESS 3            To verify          For
                               Select account                                                    For loan            For credit            To apply for         To speak        funds on a
                                                                                                                                            Business                                             Internet
   PRESS 2                                               2    For transaction history and         & line                card                                  to a specific       check         Customer
                                                              search options                  information &                                Credit or a
 For Savings &                                                                                                      information           new account          employee                         Service
                                                         3                                      payments            & payments
 Money Market                                                 For hold info & pending
   Accounts                                                   transactions
                                                                                             THEN PRESS:            THEN PRESS:
                          Confirm your maturity          4
                                                              To transfer funds                                                                       PRESS 2
                           date, current value,                                              1 For account          1    To make a
   PRESS 3                                               5                                                              payment**
                                                                                                                                                      For Branch
                            accrued interest                  For debit card options           information                                                 &
 For CD or IRA
                            and current rate.                                                2 To make a            2 For account                    ATM Locator
                                                         6    To re-order checks or            payment**                information
                                                              place a stop payment
   PRESS 4                   7 PM Cutoff for
                                                         7    To make a credit card or          The following Star Menu options are available to assist you at any time:
   To Transfer                   posting                      loan/line payment
     Funds                      same day                                                         * 1 Repeat what you’ve just heard                 * 6 Transfer to Chase By Phone
                                                         9    To select another account          * 2 Select another account                        * 7 Go back to Main Menu
                                                                                                 * 3 Return to previous menu                       * 8 For a list of accounts and corresponding account codes
PRESS STAR                                              *7 To return to Main Menu                * 4 Change your Password                          * 9 End the call
    For Other                Help/Star Menu                                                      * 5 Obtain information on products and services   * 0 Connect to a telephone banker
                                                         *    For other options
     Options
                                                                                               **Requires authentication using Account Number and Tax Identification Number (TIN), Debit/ATM Card Number
                                                                                               and PIN, or User ID and password (a User ID can be created by speaking with a Telephone Banker)
Rev 07/31/07; Changes Effective 07/31/07