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HP Extended Warranty & Antivirus Offer

HP is running a "Beat the Odds" offer between May 11th and June 30th 2020 for select notebooks and desktops. The offer provides 1+1 or 1+2 year extended warranties with antivirus software at discounted prices or free for students. Additional offers include a free Google Home Mini with AIO purchases or a safety package extending the warranty to 2-3 years for desktops. Customers must register on the website within 7 days of purchase to redeem the offers.

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Koushik Karmakar
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0% found this document useful (0 votes)
74 views11 pages

HP Extended Warranty & Antivirus Offer

HP is running a "Beat the Odds" offer between May 11th and June 30th 2020 for select notebooks and desktops. The offer provides 1+1 or 1+2 year extended warranties with antivirus software at discounted prices or free for students. Additional offers include a free Google Home Mini with AIO purchases or a safety package extending the warranty to 2-3 years for desktops. Customers must register on the website within 7 days of purchase to redeem the offers.

Uploaded by

Koushik Karmakar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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HP

A BEAT THE
ODDS
OFFER

ON SELECT CONSUMER
NOTEBOOKS AND DESKTOPS

11th May’20 to 30th June’20

www.redeemnow.in/hpbeattheoddsoffer
https://store.hp.com/in-en/default/pcoffer
HP BEAT THE ODDS OFFER
11th May’20 to 30th June’20

Extended Warranty Offer

1+1 Year Extended Warranty Worth ₹4999.00


&
Protegent Antivirus
AT ₹999.00*

1+2 Year Extended Warranty Worth ₹8999.00


&
Protegent Antivirus
AT ₹1498.00*

*Includes processing fee, shipping and handling charges


www.redeemnow.in/hpbeattheoddsoffer Not valid on BB SKUs and HP Spectre. https://store.hp.com/in-en/default/pcoffer
HP BEAT THE ODDS OFFER
11th May’20 to 30th June’20

Special Student Offer

1+1 Year Extended Warranty Worth ₹4999.00


& ABSOLUTELY FREE*
Protegent Antivirus

1+2 Year Extended Warranty Worth ₹8999.00


& AT ₹499.00*
Protegent Antivirus

*Valid for full-time school and college students only *Includes processing fee, shipping and handling charges
www.redeemnow.in/hpbeattheoddsoffer Not valid on BB SKUs and HP Spectre. https://store.hp.com/in-en/default/pcoffer
HP BEAT THE ODDS OFFER
11th May’20 to 30th June’20

SAFETY PACKAGE
Desktop Warranty Offer (WORTH ₹4750.00)

CATEGORIES PRODUCTS
(Worth ₹ 750.00)
(Worth ₹ 3999.00)

Gaming Pavilion Gaming NA**


Envy AIO
Envy/Pavilion
Pavilion AIO NA**
With Win 10 ₹499.00
HP AIO/Tower
With DOS ₹499.00
**Default 3 years warranty
*Inclusive of all taxes
www.redeemnow.in/hpbeattheoddsoffer https://store.hp.com/in-en/default/pcoffer
HP BEAT THE ODDS OFFER
11th May’20 to 30th June’20

GOOGLE HOME MINI


Special AIO Offer (WORTH ₹4999.00)

CATEGORIES

All HP AIOs ₹299.00*


*Includes processing fee, shipping and handling charges

www.redeemnow.in/hpbeattheoddsoffer https://store.hp.com/in-en/default/pcoffer
OFFER TERMS AND CONDITIONS
• This offer is only applicable in case of purchase Via HP Online store (https://store.hp.com/in-en/default) or Over the Counter Sale through HP Authorized Resellers. The offer is
NOT valid on purchase through any other Online Portal
• Offer is ONLY valid for end customer purchase made from 11th May 2020 to 30th June 2020.
• The ‘Student’ Offer is valid only on Omen DH, DC, Pavilion Gaming DK, EC, Envy AQ series, Envy x360 AG, AR series, Pavilion x360 DH series, Pavilion 14 CE, Pavilion 13 AN,
Pavilion 15 CS, CW series, HP Chromebook DA, CA and HP 14/15 DR, DX, DK, CR, DA, DU, CF and DB series. Offer is not valid on Spectre and Omen X. Offer is not valid on
Notebooks DOS SKUs, online derivative series, models with upfront pricing and BB SKUs
• This offer is valid on select SKUs of HP Notebook, any series that is not a part of eligible SKU list, will not be considered under this offer. Please check with your retailer about
validity of the offer on your purchase. HP will not be responsible for any miscommunication in this regard.
• This offer is not valid on bulk orders.
• Please ensure that you enter correct serial number of your product while doing registration in this offer. The serial number of the Notebook entered by you at
www.redeemnow.in/hpbeattheoddsoffer will be used to check validity of the offer.
• The uploading of a student ID verifying the current academic year at www.redeemnow.in/hpbeattheoddsoffer is mandatory to redeem the Special Student Offer. In case of any
inadequacies , HP might ask for an additional proof.
• The Special Student Offer is valid only one laptop per student.
• For the Special Student Offer, Invoice should be in the name of the student or should carry the student name as per the student ID. (Eg. Rahul Arora, son of Raj Arora.)
• The customer needs to register within 7 days (14 days for customers buying from https://store.hp.com/in-en/default) from the date of purchase of notebook.
• HP Notebook series covered under this offer are also available without this offer.
• Please make sure that email id being provided at the time of registration on offer page, should be correct and belongs to the customer only, as all offer related communication
shall be sent on this registered email ID only.
• All customer queries regarding the notebook offer can be directed to notebook@redeemnow.in
• Same email id and mobile number can be used to register for the offer redemption for only two times, If more than 2 requests are received with a single contact details, the claim
for offer benefit/s shall be rejected.
• In case of any customer issues related to the offer (post online registration), a maximum of 3 attempts will be made to ensure the validity of the redemption and resolve genuine
issues subject to fulfillment of terms and conditions of the offer.
• Offer claimed by online customer shall be processed and communicated through Email / SMS.
SAFETY PACKAGE

• Extend your Total Warranty Coverage to 2 years Onsite ( 1 Year Standard + 1 Year Extended )
• Next Business Day Response*
• High-quality remote assistance and convenient Onsite support available the next business day*

OR
• Extend your Total Warranty Coverage to 3 years Onsite ( 1 Year Standard + 2 Year Extended )
• Next Business Day Response*
• High-quality remote assistance and convenient Onsite support available the next business day*

• 1 year Protegent Antivirus subscription on desktops and Laptops


• Secure device from viruses
• Fast & Easy Installation
PROCESS NOTE TO REDEEM THE OFFER
Customer buys an eligible model of Customer to visit During online registration customer to complete the
Notebook from HP authorized www.redeemnow.in/hpbeattheoddsoffer and following:
reseller or HP Online Store register for availing offer benefit/s within 7 • Fill in personal details
(https://store.hp.com/in- (14 days for customers buying from • Put in their Valid Email ID and Mobile Number
en/default) https://store.hp.com/in-en/default)days of • Fill in product and purchase details
purchase of eligible product. • Upload copies of purchase invoice, bar coded serial
no. sticker, his ID proof,
• Upload copy of Student ID Card (If Availing The
Redemption cell shall validate all Post online registration, customer will get to Special Student Offer)
the documents and send see redemption code on the “Thank you” • Click on “Accept” the offer terms and conditions and
preliminary approval email within page and through email along with further • Click on “Submit”
72 hrs. post registration steps and timelines

Post successful payment receipt – Customer shall receive


claimed benefit/s within maximum of 30 days
Incomplete payment – Customer shall have a window of
Preliminary approval email shall Post successful payment, customer shall
10 days to complete this step and avail claimed offer, else
have payment link, using this link receive confirmation email from payment
same will get rejected
customer can make payment on gateway i.e. EBS and merchant name TLG
Non payment – 3 follow-ups email will be shared within
account of offer fee, using net India Pvt. Ltd.,
10 days post preliminary approval of claim, in case of
banking or debit/credit card within Incase of incomplete payment, customer
non-response, offer entitlement shall be rejected
10 days shall receive email/sms
IMPORTANT THINGS TO NOTE DURING REGISTRATION
Some important points that need your attention while you opt for any redemption benefit/s.
• During online registration for the offer, contact person's name should be same as written on the copy of purchase invoice.
• During upload of the documents, kindly ensure that all documents are clearly visible and file size should not be more than 2 MB.
• At the time of registration, kindly keep a scanned copy of the following documents:
• A copy of purchase invoice,
• A barcoded notebook/desktop serial number sticker (same can be taken from cardboard packaging).
• A copy of your valid ID proof.
• A copy of your student ID card (only full time will be valid)(If availing Special Student Offer)
• During the registration process, you will be asked to re-confirm your email ID and validate your mobile number through OTP process, so
you are requested to complete this process to proceed further. Re-confirmation of email ID and Mobile number is a mandatory step to
ensure that all important communications related to the offer and all your offer benefits reach to you directly.
• Select source of purchase and dealer name, and valid SKU. Post that offers will be displayed along with offer fee, make a selection of
single or multiple offers based upon choice and offer amount will be shown accordingly, please check complete details before you click on
Submit button. Upon successful submission of details, a thank you page will open, please make a note of your redemption code, that will
be a ready reference number for all future communications with redemption cell. Registration should be completed within 7 days of
purchase of the product.
• Within next 72 hours of the registration, you will receive an email with preliminary approval of your redemption request. If your details
are in order, you will be advised to visit payment link to make the payment of the offer. This option will be open for 10 days from the date
of this email. Post successful receipt of payment, offer processing shall start and approval SMS will be shared on your registered mobile
number. As per terms of the offer, all claimed benefit/s shall be emailed to your registered Email ID/registered address within 30 days
from the date of payment receipt.
• Student ID card which is for full time only will be valid for this offer, no part time or distance learning student ID cards will be applicable
for this offer.
OFFER ESCALATION MATRIX

notebook@redeemnow.in for notebooks • Offer benefit/s shall be processed and emailed on the
Email desktop@redeemnow.in for desktops registered email id or send to registered address within 30
days from the date of receipt of offer fee. In case of any delay
in processing of the same customer will be informed through
email.
Send SMS REDHELP to 53030, and will
Call- give a callback within 24 hours, or visit to • HP shall not be held responsible for any delay in
www.redemnow.in and using Helpdesk
back communication with regard to this offer. Offer can be
section provide details for call back withdrawn or changed by HP at any point without giving any
reason whatsoever.

For escalations, customer can write • To the extent permitted by law, the Customers by availing this
Escalation to escalation@redeemnow.in offer agree and undertake not to hold HP and/or or any of their
group entities or affiliates, their respective directors, officers,
employees, agents, vendors, responsible for or liable for, any
actions, claims, demands, losses, damages, costs, charges and
For 4th level of escalation, customer expenses that you may/might have suffered, sustained or
High incurred, or claims to suffer, sustain or incur, by way of and / or
can write to
escalation
escmanager@redeemnow.in on account of the present offer.
HP
A BEAT THE
ODDS
OFFER
THANK YOU

11th May’20 to 30th June’20

www.redeemnow.in/hpbeattheoddsoffer
https://store.hp.com/in-en/default/pcoffer

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