Ylagan, Nino Emmanuelle B.
ENG8 Sec1
Technical Writing
Technical writing is a written form of communication presented in a specific field or
profession that expresses and applies technical knowledge, it intends to communicate
knowledge to a particular audience.
Principles of Technical Writing
• Understand the reader
o A writer should always ask themselves who the audience is, who will be
reading and using it. They should take in consideration the background,
language, and education of the audience, to what extent does the
audience know about what you are writing about.
• Know the purpose of the technical report
o The writer should ask themselves what the paper is for, what would it
serve as. A writer must identify the type of document that they will
prepare. They must ensure that the document would be able to serve its
purpose.
• Know the subject matter
o A writer must be well versed about the document they are writing about.
Proper research must be done before starting a document.
• Write Objectively
o The writer should be direct. Simple, clear, and concise words must be
utilized to ensure that the purpose of the document is met. Emphasis on
data and facts must be prioritized to support the document’s purpose.
• Use Correct Format
o The technical writer should make use of proper format, they must know
if the design will assist usability and readability. The document must be
easy to navigate and possess a logical flow.
• Adopt Ethical Standards
o The writer must acknowledge their resources by proper citation and
credit.
End Products of Technical Writing
1. Abstract- A summarized form of a written work.
2. Brochure- A set of printed data in mini book form, loose sheets, or pamphlets.
3. Business Letters/Correspondence- Written communication for business
transactions.
4. Contract- A written document recognized as a formal agreement of parties on
agreed terms.
5. Feasibility Report- A document that presents facts, and data that explain the
financial, economic, technical and beneficial aspects of a proposed project or
plan.
6. Graphic Aids- May come in the form of pictures, graphs, diagrams, tables,
sketch forms and are used to illustrate important details in reports.
7. Instructional Manual- A document which briefly explains a product including its
purpose, and directions of use.
8. Memorandum- Written document circulated within the company that
communicate important information to its auxiliaries.
9. Policy- A written form of communication which contains a plan of action adopted
or preserved by both parties, usually of insurance.
10. Printed Action Memo- A memo in prepared written form that the writer just has
to put a check mark on an appropriate box or space to indicate his message.
11. Progress Report- A document that describes the history of a project over a
given period. It covers accomplishments upon its start and expectations until its
completion.
12. Proposal- An official statement of a plan that is suggested for someone to take
into consideration, may contain feedback for improvement and resolutions.
13. Specification- A document which contains data and information about products,
materials, calculations.
14. Survey Report- A comprehensive study of a subject, that breaks down data
collected on potential aspects for products, public opinion and community
feedback.
15. Journal Article- A thorough investigation done by an expert in a specific field of
discipline.
16. Recommendation Report- It is a detailed report that supports or back up data
presented to an audience.
What are the 7 C’s of Communication?
Completeness
The main goal of communication is to inform, ensure that you can lay all the facts
relevant about your subject. A message must be complete, it must contain all
information you are trying to deliver and convey to the audience.
Concreteness
Deliver a concrete message, one that delivers a clear vision to your audience.
Describe details, facts along with figures that back up your message.
Courtesy
The manner in which a message is delivered is very important. Showing respect and
honesty to your audience is key to effective communication. Avoid passive-aggressive
tones, try to see the audience’s point of view, and address their concern.
Correctness
The correct use of language is key to effective communication. Use terminologies that
would be appropriate to the listeners and receivers. Take their background, age, and
educational background into consideration when addressing the listeners and
receivers.
Clarity
Be clear about the purpose and goal of your message. Uncertainty in your purpose
could lead your listeners to confusion. Present your idea in short sentences, avoid
crowding all statements into one. The more direct the delivery, the clearer the
information relay would be.
Coherent
Effective communication is all about the flow of messages. Relay the messages in a
logical manner, make sure every statement is relevant to one another in order to avoid
confusion on the listener’s end.
Conciseness
Be consistent in your statements, once a fact is presented be sure that there is backing
information to strengthen your message. Varying statements can cause confusion on
the receiver’s end. Avoid lengthy statements.
