saket.karanjkar@gmail.

com

+91-8008887648
Hyderabad

Saket P. Karanjkar 1. +91

A professional with 11 years of extensive Human Resource service operation management experience
including Business Migration Analysis and Project Management.

Executive Profile Key Impact Areas

Business Process Transformation
High-Impact professional with 10 years of expertise in HR Transformation &
strategic business operations with key focus on profitability, Human Capital Change Projects/Programs
Management and HR operations
Stakeholder Engagement
Led Global HR Transformation Project- True North- as Manager – HR HR Process Improvement
Operations for India and MENA at HSBC
Program/ Project Management
High Exposure to HR operations and Project Management, Migration and Risk Mitigation
Transition of Business from Onshore to Offshore, Team Management, People
Strategy Formulation
Manager role
Reengineering

Education
Key Skills
Master’s in management & International Business from R.T.M Nagpur
University, India in 2010 Communicator Collaborator
B.com (Business Finance) from G.S.College of Commerce & Economics, Intuitive Innovator Analytical
Nagpur University, India in 2007 Motivator Team Leadership
Team Builder

Career Timeline

May’07 – Jul’08 Aug’10 – Mar’20 Mar’20 – Present

Infosys BPO Ltd HSBC HDPI OpenText

(Process Executive) (AVP – HR Operations) (Sr. Manager – HRSS)
EMP ID : 920122 EMP ID : 43594315 EMP ID : 86663

IT Skills

SAP HRMS (SuccessFactors – Employee Central), ServiceNow, Peak

Aug‘10 – Mar’20 Indicators,
Since Mar’20 Taleo, PeopleSoft 9.0 HRMS / GHRS,
Oracle HRMS

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Latest Experience

At OpenText – Sr. Manager - HR Shared Services

Ensured Implementation of SAP Success Factors, SAP Onboarding Module and SAP Reporting Module – Project Talent
Central

Responsible to run HR services Globally and Regionally for India with help of 16 FTE team

Spear heading, Operational excellence programme to yield effective effeciency with optimisation of resource, Continous
improvement programme and FTE evaluation

Executing the entire gamut of HR shared services task i.e. Employee life cycle management until Retirement

Developing & maintaining MIS reports and other operation reports which involves reporting of SLA, Quality level (Internal
& External), C-SAT etc.

Responsible to movtivate staff through clear communication and outstanding organizational skills

Benefits activities : Ensuring benefits management for INDIA, APJ, EMEA and AMERICAS i.e. Reimbursement related
to Fitness and Wellness, Education etc.

Service Management : Functional experience on Performance report dashboard generation for INDIA, APJ, EMEA and
AMERICAS with qualitative and quantitative parameters such as transaction processed via HR Ticketing tool, transactions
processed via SF Onboarding module/Avature (recruitment module), VoCs, SLA measurement and Complaint handling

Internal Control Audit and External Audits (KPMG) : Managing Global compliance audit and Internal Financial
control audit for OpenText Technologies, GXS and OpenText Corporation entities

Previous Experience

At HSBC (HDPI) – Asst. Vice President - HR Delivery Services

Ensured Implementation of 3 softwares SAP Success Factors, Service Now and Peak Indicators – Project True North

Ensured smooth global launch of Employee Central modules: People Administration, HR Operations Management across
10 countries and 30,000+ employees on a single instance. Liased with International Command Centres representing
35,000 employees spread across 6 locations in India

Managed team of 28 and running HR Transaction services, includes end-to-end HR admin activities and
Employee Life cycle management (Resourcing until Termination) along with necessary letter generations, Employee
benefits for ASP and MENA Countries i.e. IND, Sri Lanka, Malaysia, Singapore, Australia & New Zealand, UAE, Kuwait,
Qatar, Bahrain, Algeria

Delivered HR Compliance Services “Employee Outside Activities” for HSBC globe with the help of 3FTE

Benefits activities : Ensuring benefits management for IND and MENA countries i.e. Learning Allowance and Insurance
Enrollment/Eligibility enhancement

Service Management : Functional experience on Performance report dashboard generation for ASP and MENA countries
with qualitative and quantitative parameters such as transaction processed via Service now, transactions processed via
Taleo, VoCs, SLA measurement and Complaint handling

Internal Control Audit and External Audits (PwC, KPMG) : Holding experience in Audit management since 2014
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 and have managed audits related to statutory remittence

Liaising with regional stakeholders according to Stakeholder Assessment Profile and Stakeholder Mapping

Annual Operating Plan: Have managed AOPs for HR Operation in terms of FTE Vs Demand, Experienced in internal
efficiency management Inclusive of Rewards exercise and budget allocation

SPOC for HR Operations Business Impact and Continuity plan

Standardization of Workflow & Implementation of Management Information (MI)

Overseas Projects with HSBC

PeopleSoft Implementation at GSC – Egypt (3 Months) Jul’2011:

SPOC for Middle East Human Resource Department
Handle MI Reports for Regional Human Resource
Trained 11 Member team to Handle GHRS (Group Human Resource System) at Egypt
Structured Payroll system implementation

PeopleSoft – Project MENA Standardization at Dubai – (1 month) Nov’2011:

Associated with Middle East Regional HRMs for System Understanding & Cleanup process
To strategized the PeopleSoft Policy for all MENA Region
Guidance to other MENA HRM's on PeopleSoft

PeopleSoft – Project Data, Process & Security – DPS at Dubai – (1 month) Aug’14:
Managed to implement the new guidelines given by Group HR Project
To strategized the PeopleSoft Policy for all MENA Region as per Project Data, Process & Security – DPS

Success Factor – SAP – Implementation for MENA Region at Dubai – (1 month) July’16:
Managed to prepare new HR policies and guidelines to execute the SAP orientation for MENA
Association with the SAP implementation Vendor
Represented MENA region executive for SAP implementation and Global design workshop

Success Factor – SAP – Implementation for HSBC at London, United Kingdom – (2 weeks) Mar’18:
Represented India for HR transformation project implementation
Gained expertise and in-depth knowledge on SAP module success Factors

Personal Details
Date of Birth: 10th December 1986
Languages Known: Marathi, Hindi and English
Address: “Sawali”, 107, Old Subhedar, Lay-out, Sharda Chowk, Nagpur,
Maharashtra

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