FORM 4.
1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or
information which is essential in determining trainees need and
requirements. Please check the appropriate box of your answer to the
questions below.
CORE COMPETENCIES
CAN I…? YES NO
1. Provide Housekeeping Services to guest
1.1 Identify and perform different housekeeping services
1.2 Handle housekeeping requests
1.3 Advice guests on room and housekeeping equipment
2. Prepare Rooms for Guests
2.1 Set-up equipment and trolleys
2.2 Access rooms for servicing
2.3 Make –up beds
2.4 Clean and clear rooms
2.5 Clean and store trolleys and equipment
3. Provide Valet Service
3.1 Identify Valet services
3.2 Perform proper coordination to ensure optimum privacy,
security and confidentiality of all guests
3.3 Display professional valet standards
3.4 Ensure proper handling of guest’s property.
4 Clean Premises
4.1 Select and use equipment and materials properly for cleaning
premises.
4.2 Comply with occupational; health and safety requirements
in preparing dry and wet cleaning agents and chemicals
4.3 Identify and explain different cleaning operations, chemicals
and treatment of common hazards in the workplace
4.4 Dispose garbage and used chemicals properly
4.5 Clean wet and dry areas according to enterprise procedures
4. 6 Maintain and store cleaning equipment and chemicals
5 Launder Linen and Guest Clothes
5.1 Identify types of fabric and laundry equipment
5.2 Observe safety practices in handling laundry equipment and
chemicals
5.3 Follow correct procedure in laundering process for guest’s
laundry items
5.4 Package and store laundry items
Form 4.2: Evidence of Current Competencies acquired related to
Job/Occupation
Current Proof/Evidence Means of validating
competencies
Provide Certificate of employment Submit photocopy/
Housekeeping certificate
Services to guests
Conduct Interview,
written and
demonstration if
necessary
Provide Valet Submit photocopy/
Service Certificate of employment certificate
Industry experience is
sufficient
Clean Premises Submit photocopy/
Certificate of employment certificate
Conduct Interview,
written and
demonstration if
necessary
Launder Linen Submit photocopy/
and Guest Certificate of employment certificate
Clothes
Conduct written and
demonstration if
necessary
Form 4.3 Summary of Current Competencies Versus Required Competencies
Required Units of Current Competencies Training
Competency /learning Gap/Requirements
Outcomes based on CBC
1. Provide Housekeeping
Services to guest
1.1 Identify and perform Identify and perform
different housekeeping different housekeeping
services services
1.2 Handle housekeeping Handle housekeeping
requests requests
1.3 Advice guests on room Advice guests on room and
and housekeeping housekeeping equipment
equipment
2. Prepare Rooms for
Guests
2.1 Set-up equipment and Set-up equipment and
trolleys trolleys
2.2 Access rooms for Access rooms for servicing
servicing
2.3 Make –up beds Make –up beds
2.4 Clean and clear rooms Clean and clear rooms
2.5 Clean and store trolleys Clean and store trolleys and
and equipment equipment
3. Provide Valet Service
3.1Identify Valet services Identify Valet services
3.2Perform proper Perform proper
coordination to ensure coordination to ensure
optimum privacy, security optimum privacy, security
and confidentiality of all and confidentiality of all
guests guests
3.3Display professional Display professional valet
valet standards standards
3.4Ensure proper Ensure proper handling of
handling of guest’s guest’s property.
property.
4. Clean Premises
4.1 Select and use Select and use equipment
equipment and and materials properly for
materials properly for cleaning premises.
cleaning premises.
4.2 Comply with Comply with
occupational; health and occupational; health and
safety requirements in safety requirements in
preparing dry and wet preparing dry and wet
cleaning agents and cleaning agents and
chemicals chemicals
4.3 Identify and explain Identify and explain
different cleaning different cleaning
operations, chemicals and operations, chemicals and
treatment of common treatment of common
hazards in the workplace hazards in the workplace
4.4 Dispose garbage and Dispose garbage and used
used chemicals properly chemicals properly
4.5 Clean wet and dry Clean wet and dry areas
areas according to according to enterprise
enterprise procedures procedures
4. 6 Maintain and store Maintain and store
cleaning equipment and cleaning equipment and
chemicals chemicals
5. Launder Linen and
Guest Clothes
5.1 Identify types of fabric Identify types of fabric
and laundry equipment and laundry equipment
5.2 Observe safety Observe safety practices
practices in handling in handling laundry
laundry equipment equipment and chemicals
and chemicals
5.3 Follow correct Follow correct procedure
procedure in in laundering process for
laundering process for guest’s laundry items
guest’s laundry items
5.4 Package and store Package and store
laundry items laundry items
Form 4.4 Training Needs
Training Needs Module Title/Module of
(Learning Outcomes) Instruction
Set-up equipment and trolleys
Access rooms for servicing
Make –up beds
Preparing Rooms for Guests
Clean and clear rooms
Clean and store trolleys and
equipment
