MUBASHAR HUSSAIN
Phone: (021) 5683282, 0300-2087793
Email: musi78@live.com
Address: Flat No. 30,Block “C”,
Paradise Palace Appartment,
255 – Sarwar Shaheed Road
Near Sindh Assembly Hall,
Karachi.Pakistan
OBJECTIVE
To pursue my career in a reputable and dynamic organization that
provides not only a conducive work environment and opportunities for
growth, but also a challenging job that encourages and inspires me to
excel.
EDUCATION
ACADEMIC
MBA (Finance) from Pimsat, Karachi
M.A (Economics) From Federal Urdu University.
B.Sc (Maths, Statistics, Economics) from Punjab University, Lahore.
Islamic Banking Courses
1. Post Graduate Diploma in Islamic Banking from Centre for Islamic
Economics, Karachi.
2. 4-Month Islamic Banker Certification Course from Head Office
(Meezan Bank).
3. One Month Certification course in Islamic Banking and Finance from
Centre for Islamic Economics (A Division of Jamia Darul Uloom Karachi).
4. One Month Certification course in Islamic Banking from Institute of
Finance & Technology, Karachi
Training Sessions
Visiting Faculty Member at Bank Alfalah Training and Development Centre.
Workshops Attended AT (UNION BANK)
Attended following Workshops at Union Bank Limited:
• Customer Service Excellence
• Anti-Money Laundering
Workshops Attended AT (MEEZAN BANK)
Attended following Workshops at Meezan Bank Ltd.
• Know Your Customer
• Accounting Opening
• Islamic Banking
• Advance Murabaha
Certified Training Attended AT (Bank Alfalah-TDC)
Attended following Certified Training at Bank Alfalah Ltd.
• The High Flier Relationship Manager
• Marketing & Selling Skills
• Groom Yourself For Success
Workshops Attended AT (Institute OF Bankers Pakistan)
Attended following Workshop at Institute Of Bankers Of Pakistan
• Risk Management in Islamic Banking.
• Islamic Banking for Corporate & Investment Banking Professionals
EXPERIENCE
Bank Alfalah Ltd (Islamic Banking Group)
Serving from December 29, 2009 to date as “Officiating Branch
Manager” at North Karachi Branch, Karachi.
Current Job Responsibilities.
• Consistent achievement of sales targets with a view to exceed the
monthly budget run-rate.
• Directing sales efforts through development and execution of
structured sales plans based on sound knowledge of market variables
and customer needs with a view to consistently exceed the monthly
budget run rate.
• Foster a culture of teamwork by encouraging cross-sales effort across
all channels within the branch.
• Enhancement of the bank’s image by maintaining a customer friendly
and vibrant environment within the branch.
• Continuous review of processes, resources & procedures to ensure that
service standards are met through capacity planning, removal of
bottlenecks and workflow changes.
• Customer retention effort with personal involvement in complaint
resolution.
• Review controls on a regular basis contributing for sound operational
health leading and compliance with the group and regulatory
guidelines.
Bank Alfalah Ltd (Islamic Banking Group)
Served from January 2009 to date as “Customer Relationship
Manager” at Gulistan-e-Jauhar Branch, Karachi
Major Responsibilities
• To achieve agreed sales target and follow sales management
process, submitting required reports to the Branch Manager on
timely basis.
• Developing potential customer database for new business
development.
• Maintenance of customer data in the portfolio to upgrade or weed-
out the non profitable accounts.
• Service the portfolio and be able to independently handle the
clients.
• To obtain referrals from existing customers for solicitation of new
accounts.
• Providing high quality customer support ensuring updated
knowledge of bank product and market competition.
• Maintaining quality assurance and portfolio management
• Back Up to Branch Manager
Meezan Bank Ltd:
Served from September 2008 to 05, January 2009 as “Personal
Banking Manager” at Gulshan Chowrangi Branch, Karachi
Serving from May 2006 to August 2008 as “Manager Customer
Services.” at Gulshan Chowrangi Branch, Karachi
Served from 1st June 2004 to April 2006 as “Customer Services
Officer at F.B.area Branch, Karachi
Union Bank Limited:
Served from Feb 21, 2003 to May 27, 2004 as “Customer Services
Officer” at Al-Rahim Tower Branch
PERSONAL
DATE OF BIRTH: August 10, 1978
FATHER’S NAME: Ishrat Hussain
MARITAL STATUS: Single
INTERESTS
Solving challenges with group
Meeting new people
Reading Internet Browsing
