SNo:

htt
p:/
/www. wi
pro.
c
om/http:
//www.wi
p
ro.
com/ WiproLi
mited,#146-147,
Met
agal
l
iIndust
ri
alAr
ea,
Met
agal
l
i,My
sor
e-
570016|Karnataka,
INDIA
Emai
lI
D-HPi
nst
all
.
suppor
t@wi
pro.
com

Ser
viceCal
lRepor
t

CaseNumber:
Ser
viceTy
pe:
War
rant
y/Carepack/ Pr
oductSer
ial
Number:
Contr
act/Ot
hers Pr
oductModelNumber:
Pr
oductName:
Cust
omerName:

Cust
omerCont
actPer
son:
CallLogDate: Ti
me:
Cust
omerAddr
ess: Arri
valDat
e: Ti
me:
System Fi
xedDat
e: Ti
me:

Cust
omerPhoneNo

-
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
-
-
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
-

I
ssueDescr
ipt
ion:

-
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
-- -
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
-
--
--
--
--
--
---
--
--
--
--
--
--
--
--
---
--
--
--
--
--
--
--
--
---
--
--
--
--
--
--
--
--

Resol
uti
onSummar
y:

-
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
- -
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
-
-
--
--
--
--
--
---
--
--
--
--
--
--
--
--
---
--
--
--
--
--
--
--
--
---
--
--
--
--
--
--
--
--
EngineerName: Si
gnature: Dat
e:

Cust
omerComment
s:

Ov
eral
lser
viceexper
iencef
ort
hiscase:-

Cust
omerName:
_ _Si
gnat
ure: Dat
e:

AtHP,Webeli
eveinex emplarycust
omerser
viceandifwehavent
T metyourex
pectat
ions.Pleasewrit
etousat-serv
icehead@hp.
com
ol
l
Note:
Harddi
skrel
atedissueandr
epl
acementmayl
eadt
olossofdat
a.I
tisadv
isabl
efort
hecust
omert
obackupt
hei
mpor
tantf
il
es&appl
i
cat
ions
pr
iort
orepai
ract
ivi
ty.

Par
tsUsed/Retur
nedDet
ail
s:
SONo/PartReq Par tNumber Part Remov
edPar
tCT I
nst
all
edPar
t Stat
us
I
D Descri
pti
on # CT# (Def
/DOA/
G
ood)
24Di
gitUEFIFai
lur
eID:
 TokenSheetCopy
TermsandConditi
ons
a. Thet
ermsandcondi
ti
onsascont
ainedi
nthepr
oductwar
rant
yst
atementoraddi
ti
onal
Car
ePAQappl
i
cabl
etot
he
par
ti
cul
armodel
shal
lbeappl
i
cabl
efort
her
epai
rsr
elat
ingt
othesame.
b. I
ncaseofuni
tsnotcov
eredunderwar
rant
y,t
hecust
omer
sshal
lfi
l
l-i
ntheQuot
ati
onAccept
ancef
ormi
ntokenof
accept
anceoft
hequot
ati
onof
fer
edbyHP.
c. Hewl
ett
-Packar
dIndi
aSal
esPr
ivat
eLi
mit
edReser
vest
her
ightt
odi
sposeof
fanyequi
pmentwhi
chi
snotcl
aimedby
t
hecust
omerf
rom t
hedat
eofr
ecei
ptoft
hisCSOf
orm/
Quot
ati
onaccept
ancef
ormi
ncaseofuni
tsnotcov
ered
underwar
rant
y.I
nsuchanev
ent
,thecust
omeracknowl
edgest
hathe/
sheshal
lhav
enocl
aim agai
nstHPi
nrespect
ofsuchequi
pment
,whi
chi
sdi
sposedof
fbyHP.Fur
therdemur
ragechar
gesshal
lbeappl
i
cabl
eont
heuni
ts@ Rs.
500/
-permont
hift
hemachi
nei
snotcol
l
ect
edf
rom t
heser
vicecent
rewi
thi
n1mont
hfr
om t
hedat
eofr
ecei
ptof
t
hisCSOf
orm/
LastQuot
ati
onAccept
anceFor
mincaseofuni
tsnotcov
eredunderwar
rant
y.Demur
ragechar
geswi
ll
notbeappl
i
cabl
eift
hedel
ayi
sduet
onon-
avai
l
abi
l
ityoft
hespar
epar
tsatHPsend.
d. Pl
easev
eri
fyi
fal
lthei
temsi
ncl
udi
ngaccessor
iesoft
hemachi
net
hati
shandedov
ert
oHP,
arel
i
stedi
nthemat
eri
al
r
ecei
pt.
e. For
ceMaj
eur
e:HPshal
lnotbel
i
abl
eforper
for
mancedel
aysorf
ornon-
per
for
manceduet
ofi
re,
floodspoweract
sof
Gods,
act
soft
hepubl
i
cenemywar
s,i
nsur
rect
ion,
riot
s,st
ri
kes,
lockout
s,sabot
ageandl
aw,
stat
uteoror
dinance
or
deract
ionorr
egul
ati
onsoft
hegov
ernmentoranyagenci
est
her
eoforanyl
ocal
aut
hor
it
yoranycompl
i
ance
t
her
ewi
thoranyot
hercauses,
cont
ingenci
es,
orci
rcumst
ancessi
mil
art
otheabov
e.
HPshal
luseal
lreasonabl
eendeav
orst
omi
nimi
zeanysuchdel
ayuponcessat
ionoft
heev
entgi
vi
ngr
iset
othedel
ay;
HPshal
li
n
sof
arasmaybepr
act
icabl
eundert
heci
rcumst
ancecompl
eteper
for
manceofi
tsobl
i
gat
ionsher
eunder
.
Not
wit
hst
andi
ngt
hef
oregoi
ngi
fanyoft
heabov
ement
ionedev
ent
spr
ecl
udesHPf
rom meet
inganyoral
lofi
tsobl
i
gat
ions
her
eunderf
oraper
iodofmor
ethan3mont
hsf
rom t
hedat
eofoccur
renceofsuchact
,HPshal
li
nti
mat
ethecust
omeroft
hesame.
f
. Pleasenot
if
yHPofanydiscr
epancywit
hther
epai
reduni
twhi
l
etaki
ngdel
iv
ery.
andquotet
hecasenumber
.
g. Foranyenquir
ycont
actHPservi
cecent
reon

h. Al
lcor
respondencewi
l
lbedi
rect
edt
othecust
omeratt
headdr
essi
ndi
cat
edont
hef
orm.TheCust
omershal
li
nfor
m
HPi
mmedi
atel
yinev
entofanychangei
ntheaddr
essort
elephoneasment
ionedi
nthi
sfor
m.
i
. I
nspect
ionSer
vicechar
gesofRs -(
plusSer
viceTaxasappl
i
cabl
e)shal
lbechar
geabl
eincasei
fthepr
oduct

i
snotcov
eredunderwar
rant
y/AMC/
Car
ePAQ.
j
. I
ncaseofHar
dDi
skf
ail
ureorr
einst
all
ati
onofOSduet
oanyot
herr
easons,
itmayr
equi
ref
ormat
ti
ngt
heHar
dDi
sk.
Thi
smayl
eadt
olossofdat
a.Hence,
iti
sadv
isabl
efort
hecust
omert
obackupi
mpor
tantf
il
es/dat
a&pr
ogr
ams.
Appl
i
cat
ionsof
twar
ewi
l
lnotbei
nst
all
edapar
tfr
om t
her
ecommendedoper
ati
ngsy
stem (
OS)
,incl
udi
ngdr
iver
sand
pat
ches.Ki
ndl
yref
ert
owar
rant
yter
msandcondi
ti
onsf
ormor
einf
ormat
ion.

Not
e: Wearecommi tt
edtoenabl
esecur
it
y&protect
ionofcust
omerdataandundernoci
rcumst
ancescanwecopy
,
r
ead,eraseorusecustomerdat
awit
houtthewr
it
tenconsentofthecust
omer
.