0% found this document useful (0 votes)
277 views27 pages

Dpa PDF

This document is a Data Processing Addendum (DPA) between a customer and Epignosis that establishes terms for processing personal data as part of providing services. Key points: - Epignosis will process personal data on behalf of the customer in accordance with data protection laws when providing services. - The DPA defines terms like personal data, processing, data controller, data processor, etc. consistent with GDPR and CCPA. - The roles and responsibilities of the customer as data controller and Epignosis as data processor are defined, including Epignosis' use of sub-processors. - The DPA must be signed by both parties to be legally binding and establishes how personal data

Uploaded by

Devon Daniels
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
277 views27 pages

Dpa PDF

This document is a Data Processing Addendum (DPA) between a customer and Epignosis that establishes terms for processing personal data as part of providing services. Key points: - Epignosis will process personal data on behalf of the customer in accordance with data protection laws when providing services. - The DPA defines terms like personal data, processing, data controller, data processor, etc. consistent with GDPR and CCPA. - The roles and responsibilities of the customer as data controller and Epignosis as data processor are defined, including Epignosis' use of sub-processors. - The DPA must be signed by both parties to be legally binding and establishes how personal data

Uploaded by

Devon Daniels
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 27

DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Data Processing Addendum

The parties conclude this Data Processing Addendum (“DPA”), which forms part of the Agreement between
Customer and Supplier, to reflect our agreement about the Processing of Personal Data, in accordance with the
requirements of Data Protection Laws and Regulations, including the GDPR and the CCPA, to the extent
applicable. To the extent Supplier, in providing the Services set forth in the Agreement, processes Personal Data
on behalf of Customer, the provisions of this DPA apply.

References to the Agreement will be construed as including this DPA. Any capitalized terms not defined herein
shall have the respective meanings given to them in the Agreement.

This DPA consists of two parts: (i) the main body of this DPA, and (ii) Attachments 1, 2, 3 and 4 hereto.

How to Execute this DPA:


1. To complete this DPA, you should:
a. Sign the main body of this DPA in the signature box below.

b. Complete any missing information and sign Attachment 1, Attachment 2, Attachment 3, and Attachment
4. Attachment 4 applies, if you are a Data Controller within the ambit of Article 3 GDPR.

2. Submit the completed and signed DPA to Supplier via email to dpa@epignosishq.com. Upon receipt of your
validly completed DPA, this DPA will be legally binding (provided that you have not overwritten or modified
any of the terms beyond completing the missing information).

How this DPA Applies


If the Customer signing this DPA is a party to the Agreement, then this DPA is an addendum to and forms part of
the Agreement.

If the Customer entity signing this DPA has submitted Schedule A pursuant to the Agreement, then this DPA is an
addendum to that Schedule A and applicable renewal terms.

If the Customer entity signing this DPA is not a party to the Agreement, this DPA is not valid and is not legally
binding. Such entity should request that the Customer entity who is party to the Agreement executes this DPA.

This DPA shall not replace any comparable or additional rights relating to Processing of Personal Data contained
in the Agreement. For the avoidance of doubt, it is stated that this DPA prevails for all issues it regulates.

Data Processing Terms


Customer and Epignosis hereby agree to the following provisions with respect to any Personal Data processed by
Epignosis in relation to the provision of the Services under the Agreement.

1. DEFINITIONS
“Adequacy Decision” means a European Commission Decision that a third country or an international
organization ensures an adequate level of data protection within the meaning of Article 45 (9) GDPR in
conjunction with Article 25 (6) of Directive 95/46/EC, or within the meaning of Article 45 (3) GDPR, as
applicable.
“Authorized Affiliate” means any of Customer’s Affiliate(s), which (i) is/are subject to Customer’s Binding
Corporate Rules or to similar contractual clauses, including Standard Contractual Clauses or contractual
clauses approved by a Supervisory Authority, where applicable, with the Customer to ensure adequate level
of protection of Personal Data, (ii) is not established in a Restricted Third Country, and (iii) is permitted to use
the Services pursuant to the Agreement between Customer and Epignosis, but is not a signatory Party to the
Agreement and is not a “Customer” as defined under the Agreement.

“Binding Corporate Rules” are binding internal rules that regulate the transfer of Personal Data within an
organization which, where applicable, have been approved by a competent Supervisory Authority as providing
an adequate level of protection to Personal Data.
“CCPA” means the California Consumer Privacy Act (CAL. CIV. CODE § 1798.100 et. seq.) and its implementing
regulations.

“Dashboard” for applicable Services, means the user interface features of the hosted Software (as
described in the Agreement);
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

“Data Controller” means the entity that determines the purposes and means of the Processing of Personal
Data, as defined in the GDPR, and has the same meaning as “business,” as that term is defined by the CCPA.

“Data Processor” means the entity which Processes Personal Data on behalf of the Data Controller, as
defined in the GDPR, and has the same meaning as “service provider,” as that term is defined by the CCPA;

“Data Protection Laws and Regulations” means all laws and regulations applicable to the Processing of
Personal Data as part of or in connection with the Services, including but not limited to (i) laws and regulations
of the European Union, the European Economic Area and their member states, including the GDPR, ii)
Adequacy Decisions and (iii) the CCPA, as either of (i) or (ii) or (iii) may be amended and are in force from
time to time;

“Data Subject” means the individual to whom Personal Data relates, as defined in the GDPR, and has the
same meaning as “consumer” as that term is defined under the CCPA;

“Epignosis” means the Supplier, and its Affiliates engaged in the Processing as these are mentioned under
Clause 5.1 (i);

“Epignosis’s Representative” means a natural or legal person established in the European Union who is
designated by and represents Epignosis with regard to its respective obligations under the GDPR, as
applicable. Epignosis’s Representative is the Greek Branch of Epignosis UK Ltd, established in Athens,
Lykourgou 1, 10551, (+30) 211 800 6449;

“GDPR” means the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016
on the protection of natural persons with regard to the processing of personal data and on the free movement
of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as may be amended
from time to time;

“Personal Data” means data about a natural person processed by Epignosis in relation to the provision of
the Services under the Agreement, from which that person is identified or identifiable, and has the same
meaning as “personal information” as that term is defined under the CCPA.

“Processing” means any operation or set of operations which is performed upon Personal Data, whether or
not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval,
consultation, use, disclosure by transmission, dissemination, transfer or otherwise making available, alignment
or combination, blocking, erasure or destruction, as defined in the GDPR;

“Restricted Third Country” means a country to which a transfer of Personal Data, or from which access to
Personal Data, would be prohibited by applicable Data Protection Laws and Regulations;

“Standard Contractual Clauses” means contractual clauses adopted by the European Commission based
on Article 46 (5) GDPR in conjunction with Article 26 (4) of Directive 95/46/EC, or within the meaning of Article
46 (2) c) or d) GDPR, as applicable;

“Sub-processor” means any other processor, engaged by the Supplier, who agrees to receive from Supplier
Personal Data exclusively intended for the Processing to be carried out on behalf of the Customer, in
accordance with its instructions, the terms of the DPA, and the terms of the written Sub-processor contract;

“Supervisory Authority” means an independent public authority which is established by an EU Member


State, pursuant to the GDPR;

“Technical and organizational security measures” means those measures aimed at protecting Personal
Data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or
access, in particular where the processing involves the transmission of data over a network, and against all
other unlawful forms of processing;

2. PROCESSING OF PERSONAL DATA


2.1 Roles of the Parties. The parties acknowledge and agree that for the purposes of this DPA Customer is
the Data Controller and Supplier is the Data Processor, and that Supplier is entitled to engage Sub-processors
pursuant to the requirements set forth in Clause 5 of this DPA. Customer may permit the use of the Services
to Authorized Users, including Authorized Affiliate(s) pursuant to the conditions set out in Clause 11 and 12 of
this DPA, and pursuant to the Agreement.
2.2 Customer’s Processing of Personal Data. Customer shall, in its use of the Services, Process Personal
Data in accordance with Data Protection Laws and Regulations. For the avoidance of doubt, Customer’s
instructions to Epignosis for the Processing of Personal Data shall comply with Data Protection Laws and
Regulations. In addition, Customer shall have sole responsibility for the accuracy, reliability, quality, and
legality of Personal Data, and the means by which Customer acquired Personal Data, including providing any
required notices to, and obtaining any necessary consent from, its employees, agents, Authorized Users, or
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

any third parties, to whom it extends the benefits of the Services or whose Personal Data are Processed in
Customer’s Use of the Services.
2.3 Epignosis’s Processing of Personal Data. a. Epignosis shall keep Personal Data confidential and shall
only Process Personal Data on behalf of and in accordance with Customer’s documented instructions for the
following purposes: (i) Processing in accordance with the Agreement and this DPA (ii) Processing initiated by
Authorized Affiliate(s), and/or Authorized User(s) in their use of the Services in accordance with the Agreement
and this DPA; and (iii) Processing to comply with other documented, reasonable instructions provided by
Customer (for example, via email) where such instructions are consistent with the terms of the Agreement. b.
Customer takes full responsibility to keep the amount of Personal Data provided to Epignosis to the minimum
necessary for the performance of the Services. c. Epignosis shall not be required to comply with or observe
Customer’s instructions, if such instructions would violate the GDPR, CCPA, or the Data Protection Laws and
Regulations. Epignosis shall immediately inform Customer if, in its opinion, an instruction infringes the GDPR,
CCPA, or the Data Protection Laws and Regulations. d. Epignosis shall process Personal Data, if required to
do so by applicable law to which Epignosis is subject. In such a case, Epignosis shall inform Customer of that
legal requirement before processing, unless that law prohibits such information on important grounds of public
interest. Epignosis shall promptly notify Customer of any legally binding request for disclosure of Personal
Data by a law enforcement authority, unless otherwise prohibited, such as a prohibition under criminal law to
preserve the confidentiality of a law enforcement investigation.
2.4 Scope of the Processing. The subject-matter of Processing of Personal Data by Epignosis is the
performance of the Services pursuant to the Agreement. The duration of the Processing, the nature and
purpose of the Processing, the types of Personal Data Processed and categories of Data Subjects involved
under this DPA are further specified in Attachment 1 to this DPA.
3. RIGHTS OF DATA SUBJECTS
3.1 Deletion of Personal Data. For the Services, the Customer shall have the ability to request the deletion,
amendment, or correction of Personal Data at any time. Following such request by Customer, Epignosis shall
delete such data from its systems immediately, unless mandatory statutory law requires storage of Personal
Data.
3.2 Complaints or Notices related to Personal Data. In the event Epignosis receives any official complaint,
notice, or communication that relates to Processing of Personal Data for or on behalf of the Customer or either
party's compliance with Data Protection Laws and Regulations, to the extent legally permitted, Epignosis shall
promptly notify Customer and, to the extent applicable, Epignosis shall provide Customer with commercially
reasonable cooperation and assistance in relation to any such complaint, notice, or communication. Customer
shall be responsible for any reasonable costs arising from Epignosis’s provision of such assistance.
3.3 Data Subject Requests. To the extent legally permitted, Epignosis shall promptly notify Customer, if
Epignosis receives a request from a Data Subject to exercise the Data Subject's rights to consent, and to
withdraw the consent, right of access, right to rectification, restriction of Processing, erasure (“right to be
forgotten”), data portability, object to the Processing, or its right not to be subject to an automated individual
decision making (“Data Subject Request”), and for the avoidance of doubt, similar requests as provided by the
CCPA. Factoring into account the nature of the Processing, Epignosis shall assist Customer by appropriate
organizational and technical measures, insofar as this is possible, for the fulfilment of Customer’s obligation to
respond to a Data Subject Request under Data Protection Laws and Regulations. In addition, to the extent
Customer, in its use of the Services, does not have the ability to address a Data Subject Request, Epignosis
shall, upon Customer’s request, provide commercially reasonable efforts to assist Customer in responding to
such Data Subject Request, to the extent that Epignosis is legally permitted to do so, and the response to such
Data Subject Request is required under Data Protection Laws and Regulations. To the extent legally permitted,
Customer shall be responsible for any costs arising from Epignosis’s provision of such assistance.
4. EPIGNOSIS’S PERSONNEL
4.1 Confidentiality. Epignosis shall ensure that its personnel engaged in the Processing of Personal Data
are informed of the confidential nature of the Personal Data, have received appropriate training on their
responsibilities and have executed written confidentiality agreements. Epignosis shall ensure that such
confidentiality obligations survive the termination of the personnel engagement.

4.2 Reliability. Epignosis shall take commercially reasonable steps to ensure the reliability of its personnel
engaged in the Processing of Personal Data.

4.3 Limitation of Access. Epignosis shall ensure that its access to Personal Data is limited to those
personnel assisting in the provision of the Services in accordance with the Agreement, and that access is
limited to those personnel that is necessary for the provision of the Services.
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

4.4 Data Protection Officer. Epignosis shall appoint, a Data Protection Officer, if and whereby such
appointment is required by Article 37 of the GDPR. Epignosis’s personnel responsible for privacy issues
may be reached at privacy@talentlms.com.

5. SUB-PROCESSORS
5.1 Appointment of Sub-processors. Customer acknowledges and agrees that

(i) Supplier is entitled to retain its Affiliates as Sub-processors. Currently Supplier engages
following Affiliates as Sub-processors: a. Epignosis UK Ltd, a UK based company, having its
office at 239 First Floor, Kensington High Street, London, W8 6SN, United Kingdom, tel. (+44)
20 7193 1614 (in case it is not the “Supplier”), b. the Greek Branch of Epignosis UK Ltd,
established in Athens, Lykourgou 1, 10551, (+30) 211 800 6449. Customer instructs or
authorizes hereby the use of these Affiliates as Sub-processors. Supplier shall inform the
Customer of any intended changes to Epignosis.

(ii) Supplier may engage any third parties from time to time to process Personal Data in connection
with the provision of Services. Supplier shall inform the Customer of any intention to engage any
such third parties.

5.2 List of Sub-processors. Current non-Affiliate Sub-processors, are listed in Attachment 3 to this DPA,
and Customer instructs or authorizes hereby the use of such Sub-processors to assist the Supplier with
the performance of Supplier’s obligations under the Agreement. Supplier shall inform the Customer of
any intended changes to such List. The list of non-Affiliate Sub-processors is also available in the Service
administrator panel interface.
5.3 Objection Right for New Sub-processors. Customer, in order to exercise its right to object to Supplier’s
use of a new Sub-processor, whether Affiliate or not, shall notify Supplier promptly in writing within ten
(10) business days after receipt of Supplier’s notice about its intention to use a new Sub-processor.
Personal Data shall by no means be processed by the Sub-processor against which the Customer has
explicitly objected. If Supplier and Customer cannot find a mutually agreeable resolution to address the
Customer’s objection within a reasonable time period, which shall not exceed thirty (30) days, the
Customer may terminate the Services. The Supplier shall refund Customer any prepaid fees covering the
remainder of the Service following the effective date of termination with respect to such terminated
Service.

5.4 Supplier shall only engage and disclose Personal Data to Sub-processors that are parties to written
agreements with each Sub-processor containing data protection obligations no less protective that the
obligations of this DPA and the GDPR. Supplier agrees and warrants, upon request of the Customer, to
send promptly a copy of any Sub-processor contract to the Customer, and to make available to the Data
Subject upon request a copy of the DPA, or any existing Sub-processing contract, unless the DPA or
contract contain commercial information, in which case it may remove such commercial information, with
the exception of Attachment 2, which shall be replaced by a summary description of the security
measures, in those cases where the Data Subject is unable to obtain a copy from the Customer.

5.5 Liability. The Supplier shall be liable for the acts and omissions of its Sub-processors to the same extent
Supplier would be liable, if performing the services of each Sub-processor directly under the terms of this
DPA.

6. SECURITY MEASURES, NOTIFICATIONS REGARDING PERSONAL DATA, CERTIFICATIONS AND


AUDITS, RECORDS
6.1 Security Measures. Taking into account the state of art, the costs of implementation and the nature, scope,
context and purposes of Processing, as well as the risk of varying likelihood and severity for the rights and
freedoms of natural persons, Epignosis shall implement appropriate organizational and technical measures to
ensure a level of security, appropriate to the risk (including protection from accidental or unlawful destruction,
loss alteration, unauthorized disclosure of, or access to Personal Data Processed under this DPA), as set forth
in Attachment 2 to this DPA. Epignosis shall regularly monitor compliance with these measures. Epignosis
shall not materially decrease the overall security of the Services during Customer’s subscription term.
Attachment 2 may be amended from time to time, upon parties’ written agreement, to meet higher standards
of safety and privacy. In such case Attachment 2 shall be replaced.

Customer agrees that after its assessment of the requirements of the Data Protection Laws and Regulations,
Customer considers that the security measures set out in Attachment 2 are appropriate to protect Personal
Data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or
access, and against all other unlawful forms of Processing, and that these measures ensure a level of security
appropriate to the risks presented by the Processing and the nature of Personal Data to be protected having
regard to the state of the art and the cost of their implementation.
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

6.2 Notifications Regarding Personal Data Breach. Epignosis has in place reasonable and appropriate security
incident management policies and procedures and shall notify Customer without undue delay after becoming
aware of the unlawful or accidental destruction, alteration or damage or loss, unauthorized disclosure of, or
access to Personal Data, transmitted, stored or otherwise Processed by Epignosis or its Sub-processors of
which Epignosis becomes aware (hereinafter, a “Personal Data Breach”), as required under Article 33 GDPR.
Epignosis shall make reasonable efforts to identify the cause of such Personal Data Breach and take those
steps as it deems necessary and reasonable in order to remediate the cause of such a Personal Data Breach,
to the extent that the remediation is within Epignosis’s reasonable control.

6.3 Certifications and Audits. Epignosis shall make available to the Customer all information necessary to
demonstrate compliance with the obligations of Epignosis under this DPA, and allow for and contribute to
audits, including inspections, conducted by the Customer or another auditor mandated by the Customer. The
auditor mandated by Customer (“third party auditor”) must be independent, not a competitor of Epignosis, and
composed of members in possession of the required professional qualifications bound by a duty of
confidentiality. The parties agree that the audits shall be carried out in accordance with the following
specifications: Customer may contact Epignosis to request an on-site audit of the procedures relevant to the
protection of Personal Data. Customer shall reimburse Epignosis for any time expended for any such audit at
Epignosis’ then-current professional services rates, which shall be made available to Customer upon request.
Before the commencement of any such on-site audit, Customer shall inform Supplier about the scope of the
audit, and Customer and Epignosis shall mutually agree upon the timing, and duration of the audit in addition
to the reimbursement rate for which Customer shall be responsible. All reimbursement rates shall be
reasonable, taking into account the resources expended by Epignosis. Customer shall promptly notify
Epignosis and provide information about any actual or suspected non-compliance discovered during an audit.
Epignosis shall also allow and provide third-party certifications and audit results upon Customer’s written
request at reasonable intervals, subject to the confidentiality obligations set forth in the Agreement. Epignosis
shall make available to Customer a copy of Epignosis’s most recent third-party certifications or audit results,
as applicable.

6.4 Records. Where applicable, Epignosis shall maintain a record, in electronic form, of all categories of
processing activities carried out on behalf of the Customer, as per Article 30 (2) GDPR.

7. RETURN OF PERSONAL DATA, COMMUNICATION


7.1 Return of Personal Data. Epignosis shall, at the choice of the Customer, return Personal Data, to
Customer in a standard and machine-readable format or delete existing copies after the end of the
provision of the Services and certify to the Customer that it has done so in accordance with the procedures
specified in Attachment 2 to this DPA, unless mandatory laws require storage of Personal Data. In that
case Epignosis warrants that it shall guarantee the confidentiality of Personal Data and shall not Process
Personal Data otherwise than exclusively for such retention, and that, in that case, Epignosis’s obligations
under this DPA, as applicable, survive expiration or termination of the Agreement and completion of the
Services for the full duration of such retention.

7.2 Communications. The Customer that is the contracting party to the Agreement shall remain responsible
for coordinating all communication with Epignosis under this DPA and shall be entitled to transmit and
receive any communication in relation to this DPA.

8. COOPERATION WITH SUPERVISORY AUTHORITY


Where applicable, Epignosis shall, upon request, cooperate with the Supervisory Authority in the
performance of its tasks, as per Article 31 of the GDPR.
9. DATA PROTECTION IMPACT ASSESSMENT
Where applicable, upon Customer’s request, Epignosis shall provide Customer with reasonable cooperation
and assistance needed to fulfil Customer’s obligation under the GDPR to carry out a Data Protection Impact
Assessment, according to Articles 35 and 36 of the GDPR, related to Customer’s use of the Services, to the
extent Customer does not otherwise have access to the relevant information, and to the extent such
information is available to Epignosis. Epignosis shall provide reasonable assistance to Customer in the
cooperation or prior consultation with the Supervisory Authority in the performance of its tasks relating to this
DPA, to the extent required under the GDPR.
10. DATA TRANSFERS
Transfers of Personal Data under this DPA from the European Union, the European Economic Area and/or their
member states, Switzerland and the United Kingdom to countries outside of the European Economic Area are
made only in accordance with the following:
i. the transfer is to a jurisdiction for which an Adequacy Decision has been issued and subject to
the terms of that Adequacy Decision;
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

ii. in the absence of an Adequacy Decision, the transfer is subject to the latest versions of the
Standard Contractual Clauses approved by the European Commission from time to time, as
published in the Official Journal of the European Union, and which themselves form part of this
DPA (Attachment 4).

11. AUTHORIZED AFFILIATE(S)


11.1 Contractual Relationship. The parties acknowledge and agree that, by executing the DPA, the Customer
enters into the DPA on behalf of itself and, as applicable, in the name and on behalf of its Authorized Affiliate(s),
thereby establishing a separate DPA between Epignosis and each such Authorized Affiliate subject to the
provisions of the Agreement and the present Clause. Each Authorized Affiliate agrees to be bound by the
obligations under this DPA and, to the extent applicable, the Agreement. For the avoidance of doubt, an
Authorized Affiliate is not and does not become a party to the Agreement, and is only a party to the DPA. All
access to and use of the Services by Authorized Affiliate(s) must comply with the terms and conditions of the
Agreement and any violation of the terms and conditions of the Agreement by an Authorized Affiliate shall be
deemed a violation by Customer.
11.2 Communication. The Customer that is contracting party to the Agreement shall remain responsible for
coordinating all communication with Epignosis under this DPA and be entitled to make and receive any
communication in relation to this DPA on behalf of its Authorized Affiliate(s). Customer informs Epignosis of
the Authorized Affiliate(s) to which Customer intends to permit the use of the Services, thereby giving Epignosis
the opportunity to object, in case the requirements set out in the Definition of an Authorized Affiliate under this
DPA are not met.
11.3 Rights of Authorized Affiliates. Where an Authorized Affiliate becomes a party to this DPA, it shall, to the
extent required under applicable Data Protection Laws and Regulations, be entitled to exercise the rights and
seek remedies under this DPA, subject to the following:
i. Except where applicable Data Protection Laws and Regulations require the Authorized Affiliate
to exercise a right or seek any remedy under this DPA against Epignosis directly by itself, the
parties agree that (a) solely the Customer that is the contracting party to the Agreement shall
exercise any such right or seek any such remedy on behalf of the Authorized Affiliate, and (b)
the Customer that is the contracting party to the Agreement shall exercise any such rights under
this DPA not separately for each Authorized Affiliate individually but in a combined manner for
all of its Authorized Affiliates together (as set forth, for example, in Clause 11.3.ii below).
ii. The parties agree that the Customer that is the contracting party to the Agreement shall, when
carrying out an on-site audit on the procedures relevant to the protection of Personal Data, take
all reasonable measures to limit any impact on Epignosis and its Sub-processors by combining,
to the extent reasonably possible, several audit requests carried out on behalf of different
Authorized Affiliates in one single audit.
12. LIABILITY
For the avoidance of doubt, Epignosis’s total liability for all claims from the Customer and all of its Authorized
Affiliate(s) arising out of or related to the Agreement and each DPA shall apply in the aggregate for all claims
under both the Agreement and all DPAs established under this Agreement, including by Customer and all
Authorized Affiliate(s), and in particular, shall not be understood to apply individually and severally to Customer
and/or to any Authorized Affiliate that is a contractual party to any such DPA.
13. LEGAL EFFECT; TERMINATION; VARIATION
This DPA shall only become legally binding between Customer and Epignosis when fully executed following
the formalities steps set out in the Section “How to Execute this DPA” and will terminate when the Agreement
terminates, without further action required by either party.

The parties undertake not to vary or modify the DPA. This does not preclude the parties from adding clauses
on business related issues, where required as long as they do not contradict the DPA.

14. CONFLICT
This DPA is incorporated into and forms part of the Agreement. For matters not addressed under this DPA,
the terms of the Agreement apply. With respect to the rights and obligation of the parties vis-à-vis each other,
in the event of a conflict between the terms of the Agreement and this DPA, the terms of this DPA will control.
IN WITNESS WHEREOF, the parties have caused this Data Processing Addendum to be duly executed. Each
party warrants and represents that its respective signatories, whose signatures appear below, are on the date of
signature duly authorized.
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

CUSTOMER EPIGNOSIS LLC (where applicable)

Authorized Signature

Athanasios Papangelis
Authorized Signature Name

Manager
Name Title

July 30, 2020


Title Date

Date EPIGNOSIS UK LtD

Authorized Signature

Name Pavlos Stellakis

Title Director

Date July 30, 2020

The GREEK BRANCH of EPIGNOSIS UK LtD

Authorized Signature

Name Pavlos Stellakis

Title Representative

Date July 30, 2020


DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Attachment 1
Details of the Processing

This attachment includes certain details of the Processing of Personal Data as required by Article 28(3) GDPR.

Nature and Purpose of Processing

Epignosis will Process Personal Data as necessary to perform the Services pursuant to the Agreement, and as
further instructed by Customer in its use of the Services.

Duration of Processing

Subject to Clause 8 of this DPA, Epignosis will Process Personal Data for the duration of the Agreement.

Categories of Data Subjects

Personal Data processed relates to the following categories of Data Subjects: Customer, Authorized Affiliates,
Authorized Users (which may be, among others, employees, contractors or business partners of the Customer),
other individuals, whose Personal Data have been stored in the Services by the Customer or the Authorized
Affiliates/Clients/Users.

Type of Personal Data

Customer develops the content of the Services and determines the categories and types of Personal Data.
Customer can configure the data fields through the administration panel of the Services. Customer may submit
Personal Data to the Services, the extent of which is determined and controlled by Customer in its sole discretion,
and which may include the following categories of Personal Data:

 First name

 Last name

 Email address

 Phone number

 Time zone

 Address

 Company/branch name

 Company position

 Contract data

 Connection data

 Grades and evaluation reports

 Text, audio, video or image files

 Any Personal Data included in the content of the files uploaded by the Customer or the Authorized Users
in the Services
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Customer

Name:

Authorised Signature…………………………………………..

Epignosis

Epignosis LLC (where applicable)

Name: Athanasios Papangelis

Authorised Signature……………………………………………

Epignosis UK Ltd

Name: Pavlos Stellakis

Authorised Signature……………………………………………

The Greek Branch of Epignosis UK Ltd

Name: Pavlos Stellakis

Authorised Signature……………………………………………
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Attachment 2
Description of the technical and organisational security measures implemented by the Epignosis in
accordance with Article 28.3 of the GDPR, and forms part of the DPA:

1. Data Protection Executives; Notices. Each of the parties will designate and notify the other party of its
respective Security Officer(s) responsible for the obligations set forth on this Attachment 2.
Any notices under this Attachment should be communicated as follows:

a. communications regarding the day-to-day obligations under this Attachment should be communicated
in writing via email or other written notice to each of the Security Officer(s) (or their designees), and

b. communications regarding any proposed changes to the terms of this Attachment should be directed
as required under the notice provisions of the Agreement with copies provided to the Security Officer(s)
(or their designees). No such changes will modify this Attachment or the Agreement unless agreed by
the parties pursuant to the appropriate change management procedure under the Agreement.

2. General Security Practices


Epignosis has implemented and shall maintain appropriate technical and organisational measures to protect
Personal Data against accidental loss, destruction or alteration, unauthorized disclosure or access, or
unlawful destruction, including the policies, and procedures and internal controls set forth in this
Attachment 2 for its personnel, equipment, and facilities at the Epignosis locations providing the Services.

3. Technical and Organizational Security Measures


3.1. Organization of Information Security

a. Security Ownership. Epignosis has appointed one or more security officers responsible for
coordinating and monitoring the security rules and procedures.

b. Security Roles and Responsibilities. Epignosis personnel with access to Personal Data are subject
to confidentiality obligations.

c. Risk Management. Epignosis performs risk assessment, including regular vulnerability scans and
penetration tests.

3.2. Human Resources Security

a. General. Epignosis informs its personnel about relevant security procedures and their respective
roles. Epignosis also informs its personnel of possible consequences of breaching its security policies
and procedures. Employees who violate Epignosis security policies may be subject to disciplinary
action, up to and including termination of employment. A violation of this policy by a temporary worker,
contractor or vendor may result in the termination of his or her contract or assignment with Epignosis.

b. Personal Data Visibility. Epignosis personnel with access to Personal Data are limited to adequately
trained Epignosis core team members, also adopting segregation of roles and responsibilities, data
minimisation and minimum access rights to perform role principles. Epignosis employs best practices
in ensuring that security threats, including malicious insider, are mitigated.

3.3. Personnel Access Controls

a. Access Policy. An access control policy is established, documented, and reviewed based on
business and information security requirements.

b. Access Recordkeeping. Epignosis maintains a record of security privileges of its personnel that have
access to Personal Data.

c. Access Authorization.

i. Epignosis has user account creation and deletion procedures, with appropriate approvals, for
granting and revoking access to systems accessing or processing Personal Data at regular
intervals based on the principle of “least privilege” and need-to-know criteria based on job role.

ii. Epignosis maintains and updates a record of personnel authorized to access systems that contain
Personal Data.
iii. For systems that process Personal Data, Epignosis revalidates access of users.

iv. Epignosis identifies those personnel who may grant, alter or cancel authorized access to data,
systems and networks and limits them to trusted senior personnel.
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

v. Epignosis ensures that, each personnel having access to its systems have a single unique
identifier/log-in.

vi. Epignosis maintains strict policies against any shared “generic” user identification access.

d. Least Privilege. Epignosis limits access to Personal Data to those Epignosis personnel performing
the Services and, to the extent technical support is needed, its personnel performing such technical
support.

f. Integrity and Confidentiality

i. Epignosis instructs its personnel to automatically lock screens and/or disable administrative
sessions when leaving premises that are controlled by Epignosis or when computers are otherwise
left unattended.

ii. Epignosis stores passwords in a secured and restricted way that makes them unintelligible while
they are in force.

g. Authentication

i. Epignosis uses industry standard practices to identify and authenticate users who attempt to
access information systems.

ii. Where authentication mechanisms are based on passwords, Epignosis requires the password to
be at least eight characters long and conform to very strong password control parameters including
length, character complexity, and non-repeatability.
iii. Epignosis ensures that de-activated or expired identifiers are not granted to other individuals.

iv. Epignosis maintains industry standard procedures to deactivate passwords that have been
corrupted or inadvertently disclosed.

vi. Epignosis limits access to file stores and/or systems in which passwords are stored.

3.4. Cryptography

a. Cryptographic controls policy

i. Epignosis has a policy on the use of cryptographic controls based on assessed risks.

ii. Epignosis assesses and manages the used cryptographic algorithms, hashing algorithms, etc. and
deprecates and disallows usage of weak cypher suites, and mathematically insufficient block
lengths and bit lengths.

iii. Epignosis cryptographic controls/policy addresses appropriate algorithm selections, key


management and other core features of cryptographic implementations.

3.5. Operations Security

a. Operational Policy. Epignosis maintains policies describing its security measures and the relevant
procedures and responsibilities of its personnel who have access to Personal Data and to its systems
and networks.

b. Data Recovery. Epignosis maintains copies of Personal Data from which Personal Data can be
recovered. Epignosis has specific procedures in place governing access to these copies of Personal
Data.

c. Logging and Monitoring. Epignosis maintains logs of and monitors access to administrator and
operator activity and data recovery events.

3.6. Communications Security and Data Transfer

Epignosis uses standard security mechanisms and certificates for communications and data transfers.

3.7. System Acquisition, Development and Maintenance

a. Security Requirements. Epignosis has adopted security requirements for the purchase or
development of information systems.
b. Development Requirements. Epignosis has policies for secure development, system engineering
and support. Epignosis conducts appropriate tests for system security as part of acceptance testing
processes.

3.8. Information Security Incident Management


DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

a. Response Process. Epignosis maintains a record of information security breaches with a description
of the breach, the consequences of the breach, the name of the reporter and to whom the breach was
reported, and the procedure for recovering data.

b. Reporting. Epignosis will report within 48 hours to a Customer-designated response center any
security incident that has resulted in a loss, misuse or unauthorized acquisition of any Personal Data.

3.9. Information Security Aspects of Business Continuity Management

a. Planning. Epignosis utilizes facilities in which Personal Data are located providing adequate
emergency and contingency plans and guarantees.

b. Data Recovery. Epignosis’ procedures for recovering data are designed to attempt to reconstruct
Personal Data in its original state from before the time it was lost or destroyed.The security measures
described in this Attachment 2 are in addition to any confidentiality obligations contained in any other
agreement related to the Services between Epignosis and Customer with respect to Personal Data.
In the event a conflict between the terms of such other agreement and this Attachment 2, the terms of
this Attachment 2 shall control.

4. Review and Audits Epignosis undergoes regular audits by third parties to ensure its operations meet quality
and security standards under ISO 9001 and ISO 27001 respectively. Certificates can be provided to customers
upon request.

Customer

Name:

Authorised Signature…………………………………………..

Epignosis LLC (where applicable)

Name: Athanasios Papangelis

Authorised Signature……………………………………………

Epignosis UK Ltd

Name: Pavlos Stellakis

Authorised Signature……………………………………………

The Greek Branch of Epignosis UK Ltd

Name: Pavlos Stellakis

Authorised Signature: ……………………………………………


DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Attachment 3
The list of Sub-processors approved by the Customer as of the effective date of the DPA is as set forth below;
Sub-processors marked with (*) are optional and can be invoked upon Customer choice through the Service
administration panel:

Non – Affiliate Sub- Contact Information


Description of Processing
processor
Cloud hosting (N. Virginia USA Address: 1200 12th Avenue South, Suite
Amazon Web Services, Inc. datacenter), Storage (S3) and 1200 Seattle, WA 98144, United States
CDN (CloudFront) Phone: 1- 206-266-4064
Address: 64 North Row, 2nd Floor, London
Document rendering and
Box, Inc. W1K 7LL, United Kingdom
viewing
Phone: 1-888-259-5888

Address: 3180 18th Street, Suite 100, San


Stripe* Payments Francisco, CA 94110, United States
Phone: 1-650-427-9276

Address: 2211 North First Street


Paypal* Payments San Jose, CA 95131, United States
Phone: 1- 402-935-2050
Address: 301 Howard Street, Suite 1330,
Sparkpost* Email gateway San Francisco, CA 94105, United States
Phone: 1- 415-578-5222
Address: Boston. 320 Summer Street
GoToMeeting* Videoconferencing Boston, MA 02210, United States
Phone:1-888-646-0014
Address: 55 Almaden Boulevard, 6th Floor,
Zoom.us* Videoconferencing San Jose, CA 95113, United States
Phone: 1-888-799-9666

At the uses of the Services Customer has the ability, at its sole discretion, to have access and use, through the
optional Service integrations, third party services, not related to the Sub-processors listed above. Epignosis
assumes no responsibility for such services and may not be held liable for any such services.

Epignosis LLC (where applicable)


Customer

Name: Name: Athanasios Papangelis

Authorised Signature………………………………….. Authorised Signature……………………………………

Epignosis UK Ltd

Name: Pavlos Stellakis

Authorised Signature……………………………………
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

The Greek Branch of Epignosis UK Ltd

Name: Pavlos Stellakis

Authorised Signature:……………………………………
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Attachment 4

EUROPEAN COMMISSION
DIRECTORATE-GENERAL JUSTICE

Directorate C: Fundamental rights and Union citizenship


Unit C.3: Data protection

Commission Decision C(2010)593


Standard Contractual Clauses (processors)

For the purposes of Article 26(2) of Directive 95/46/EC for the transfer of personal data to
processors established in third countries which do not ensure an adequate level of data
protection

Name of the data exporting organisation:

Address:
.....................................................................................................................................................

Tel.: .................................................. ; fax: ................................... ; e-mail:


.........................................................

……………………………………………………………
(the data exporter)

And

Name of the data importing organisation: Epignosis LLC

Address: 315 Montgomery Street (9th Floor) san Francisco, California CA, 94104

Tel.: (+1) 646 797 2799; e-mail: dpa@epignosishq.com

…………………………………………………………………
(the data importer)

each a “party”; together “the parties”,

HAVE AGREED on the following Contractual Clauses (the Clauses) in order to adduce
adequate safeguards with respect to the protection of privacy and fundamental rights and
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

freedoms of individuals for the transfer by the data exporter to the data importer of the
personal data specified in Appendix 1.
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Clause 1

Definitions

For the purposes of the Clauses:

(a) 'personal data', 'special categories of data', 'process/processing', 'controller',


'processor', 'data subject' and 'supervisory authority' shall have the same meaning as in
Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on
the protection of individuals with regard to the processing of personal data and on the free
movement of such data1;
(b) 'the data exporter' means the controller who transfers the personal data;

(c) 'the data importer' means the processor who agrees to receive from the data
exporter personal data intended for processing on his behalf after the transfer in
accordance with his instructions and the terms of the Clauses and who is not subject to a
third country's system ensuring adequate protection within the meaning of Article 25(1) of
Directive 95/46/EC;

(d) 'the subprocessor' means any processor engaged by the data importer or by any
other subprocessor of the data importer who agrees to receive from the data importer or
from any other subprocessor of the data importer personal data exclusively intended for
processing activities to be carried out on behalf of the data exporter after the transfer in
accordance with his instructions, the terms of the Clauses and the terms of the written
subcontract;

(e) 'the applicable data protection law' means the legislation protecting the
fundamental rights and freedoms of individuals and, in particular, their right to privacy with
respect to the processing of personal data applicable to a data controller in the Member
State in which the data exporter is established;

(f) 'technical and organisational security measures' means those measures aimed at
protecting personal data against accidental or unlawful destruction or accidental loss,
alteration, unauthorised disclosure or access, in particular where the processing involves the
transmission of data over a network, and against all other unlawful forms of processing.

Clause 2

Details of the transfer

The details of the transfer and in particular the special categories of personal data where
applicable are specified in Appendix 1 which forms an integral part of the Clauses.

1
Parties may reproduce definitions and meanings contained in Directive 95/46/EC within this Clause if
they considered it better for the contract to stand alone.

2
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Clause 3

Third-party beneficiary clause

1. The data subject can enforce against the data exporter this Clause, Clause 4(b) to
(i), Clause 5(a) to (e), and (g) to (j), Clause 6(1) and (2), Clause 7, Clause 8(2), and Clauses 9
to 12 as third-party beneficiary.

2. The data subject can enforce against the data importer this Clause, Clause 5(a) to
(e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where
the data exporter has factually disappeared or has ceased to exist in law unless any
successor entity has assumed the entire legal obligations of the data exporter by contract
or by operation of law, as a result of which it takes on the rights and obligations of the data
exporter, in which case the data subject can enforce them against such entity.

3. The data subject can enforce against the subprocessor this Clause, Clause 5(a) to
(e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where
both the data exporter and the data importer have factually disappeared or ceased to exist
in law or have become insolvent, unless any successor entity has assumed the entire legal
obligations of the data exporter by contract or by operation of law as a result of which it
takes on the rights and obligations of the data exporter, in which case the data subject can
enforce them against such entity. Such third-party liability of the subprocessor shall be
limited to its own processing operations under the Clauses.

4. The parties do not object to a data subject being represented by an association


or other body if the data subject so expressly wishes and if permitted by national law.

Clause 4

Obligations of the data exporter


The data exporter agrees and warrants:

(a) that the processing, including the transfer itself, of the personal data has been
and will continue to be carried out in accordance with the relevant provisions of the
applicable data protection law (and, where applicable, has been notified to the relevant
authorities of the Member State where the data exporter is established) and does not
violate the relevant provisions of that State;

(b) that it has instructed and throughout the duration of the personal data processing
services will instruct the data importer to process the personal data transferred only on the
data exporter's behalf and in accordance with the applicable data protection law and the
Clauses;

3
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

(c) that the data importer will provide sufficient guarantees in respect of the
technical and organisational security measures specified in Appendix 2 to this contract;

(d) that after assessment of the requirements of the applicable data protection law,
the security measures are appropriate to protect personal data against accidental or
unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in
particular where the processing involves the transmission of data over a network, and
against all other unlawful forms of processing, and that these measures ensure a level of
security appropriate to the risks presented by the processing and the nature of the data to
be protected having regard to the state of the art and the cost of their implementation;

(e) that it will ensure compliance with the security measures;

(f) that, if the transfer involves special categories of data, the data subject has been
informed or will be informed before, or as soon as possible after, the transfer that its data
could be transmitted to a third country not providing adequate protection within the
meaning of Directive 95/46/EC;

(g) to forward any notification received from the data importer or any subprocessor
pursuant to Clause 5(b) and Clause 8(3) to the data protection supervisory authority if the
data exporter decides to continue the transfer or to lift the suspension;

(h) to make available to the data subjects upon request a copy of the Clauses, with
the exception of Appendix 2, and a summary description of the security measures, as well
as a copy of any contract for subprocessing services which has to be made in accordance
with the Clauses, unless the Clauses or the contract contain commercial information, in
which case it may remove such commercial information;

(i) that, in the event of subprocessing, the processing activity is carried out in
accordance with Clause 11 by a subprocessor providing at least the same level of protection
for the personal data and the rights of data subject as the data importer under the Clauses;
and

(j) that it will ensure compliance with Clause 4(a) to (i).

Clause 5

Obligations of the data importer2


The data importer agrees and warrants:

2
Mandatory requirements of the national legislation applicable to the data importer which do not go
beyond what is necessary in a democratic society on the basis of one of the interests listed in Article 13(1) of
Directive 95/46/EC, that is, if they constitute a necessary measure to safeguard national security, defence,
public security, the prevention, investigation, detection and prosecution of criminal offences or of breaches of
ethics for the regulated professions, an important economic or financial
4
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

(a) to process the personal data only on behalf of the data exporter and in
compliance with its instructions and the Clauses; if it cannot provide such compliance for
whatever reasons, it agrees to inform promptly the data exporter of its inability to comply,
in which case the data exporter is entitled to suspend the transfer of data and/or terminate
the contract;

(b) that it has no reason to believe that the legislation applicable to it prevents it from
fulfilling the instructions received from the data exporter and its obligations under the
contract and that in the event of a change in this legislation which is likely to have a
substantial adverse effect on the warranties and obligations provided by the Clauses, it will
promptly notify the change to the data exporter as soon as it is aware, in which case the
data exporter is entitled to suspend the transfer of data and/or terminate the contract;

(c) that it has implemented the technical and organisational security measures
specified in Appendix 2 before processing the personal data transferred;

(d) that it will promptly notify the data exporter about:

(i) any legally binding request for disclosure of the personal data by a law
enforcement authority unless otherwise prohibited, such as a prohibition under criminal law
to preserve the confidentiality of a law enforcement investigation,

(ii) any accidental or unauthorised access, and

(iii) any request received directly from the data subjects without responding
to that request, unless it has been otherwise authorised to do so;

(e) to deal promptly and properly with all inquiries from the data exporter relating to
its processing of the personal data subject to the transfer and to abide by the advice of the
supervisory authority with regard to the processing of the data transferred;

(f) at the request of the data exporter to submit its data processing facilities for audit
of the processing activities covered by the Clauses which shall be carried out by the data
exporter or an inspection body composed of independent members and in possession of
the required professional qualifications bound by a duty of confidentiality, selected by the
data exporter, where applicable, in agreement with the supervisory authority;

(g) to make available to the data subject upon request a copy of the Clauses, or any
existing contract for subprocessing, unless the Clauses or contract contain commercial
information, in which case it may remove such commercial information, with the exception
of Appendix 2 which shall be replaced by a

interest of the State or the protection of the data subject or the rights and freedoms of others, are not in
contradiction with the standard contractual clauses. Some examples of such mandatory requirements
which do not go beyond what is necessary in a democratic society are, inter alia, internationally
recognised sanctions, tax-reporting requirements or anti-money-laundering reporting requirements.

5
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

summary description of the security measures in those cases where the data
subject is unable to obtain a copy from the data exporter;

(h) that, in the event of subprocessing, it has previously informed the data exporter
and obtained its prior written consent;

(i) that the processing services by the subprocessor will be carried out in
accordance with Clause 11;

(j) to send promptly a copy of any subprocessor agreement it concludes under the
Clauses to the data exporter.

Clause 6

Liability

1. The parties agree that any data subject, who has suffered damage as a result of
any breach of the obligations referred to in Clause 3 or in Clause 11 by any party or
subprocessor is entitled to receive compensation from the data exporter for the damage
suffered.

2. If a data subject is not able to bring a claim for compensation in accordance with
paragraph 1 against the data exporter, arising out of a breach by the data importer or his
subprocessor of any of their obligations referred to in Clause 3 or in Clause 11, because the
data exporter has factually disappeared or ceased to exist in law or has become insolvent,
the data importer agrees that the data subject may issue a claim against the data importer
as if it were the data exporter, unless any successor entity has assumed the entire legal
obligations of the data exporter by contract of by operation of law, in which case the data
subject can enforce its rights against such entity.
The data importer may not rely on a breach by a subprocessor of its obligations
in order to avoid its own liabilities.

3. If a data subject is not able to bring a claim against the data exporter or the data
importer referred to in paragraphs 1 and 2, arising out of a breach by the subprocessor of
any of their obligations referred to in Clause 3 or in Clause 11 because both the data exporter
and the data importer have factually disappeared or ceased to exist in law or have become
insolvent, the subprocessor agrees that the data subject may issue a claim against the data
subprocessor with regard to its own processing operations under the Clauses as if it were
the data exporter or the data importer, unless any successor entity has assumed the entire
legal obligations of the data exporter or data importer by contract or by operation of law, in
which case the data subject can enforce its rights against such entity. The liability of the
subprocessor shall be limited to its own processing operations under the Clauses.

6
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Clause 7

Mediation and jurisdiction

1. The data importer agrees that if the data subject invokes against it third-party
beneficiary rights and/or claims compensation for damages under the Clauses, the data
importer will accept the decision of the data subject:

(a) to refer the dispute to mediation, by an independent person or, where


applicable, by the supervisory authority;

(b) to refer the dispute to the courts in the Member State in which the data
exporter is established.

2. The parties agree that the choice made by the data subject will not prejudice its
substantive or procedural rights to seek remedies in accordance with other provisions of
national or international law.

Clause 8

Cooperation with supervisory authorities

1. The data exporter agrees to deposit a copy of this contract with the supervisory
authority if it so requests or if such deposit is required under the applicable data protection
law.

2. The parties agree that the supervisory authority has the right to conduct an audit
of the data importer, and of any subprocessor, which has the same scope and is subject to
the same conditions as would apply to an audit of the data exporter under the applicable
data protection law.

3. The data importer shall promptly inform the data exporter about the existence of
legislation applicable to it or any subprocessor preventing the conduct of an audit of the data
importer, or any subprocessor, pursuant to paragraph 2. In such a case the data exporter shall
be entitled to take the measures foreseen in Clause 5 (b).

Clause 9

Governing Law
The Clauses shall be governed by the law of the Member State in which the data
exporter is established, namely………………………

7
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Clause 10

Variation of the contract


The parties undertake not to vary or modify the Clauses. This does not preclude the parties
from adding clauses on business related issues where required as long as they do not
contradict the Clause.

Clause 11

Subprocessing

1. The data importer shall not subcontract any of its processing operations
performed on behalf of the data exporter under the Clauses without the prior written
consent of the data exporter. Where the data importer subcontracts its obligations under
the Clauses, with the consent of the data exporter, it shall do so only by way of a written
agreement with the subprocessor which imposes the same obligations on the subprocessor
as are imposed on the data importer under the Clauses3. Where the subprocessor fails to
fulfil its data protection obligations under such written agreement the data importer shall
remain fully liable to the data exporter for the performance of the subprocessor's
obligations under such agreement.

2. The prior written contract between the data importer and the subprocessor shall
also provide for a third-party beneficiary clause as laid down in Clause 3 for cases where the
data subject is not able to bring the claim for compensation referred to in paragraph 1 of
Clause 6 against the data exporter or the data importer because they have factually
disappeared or have ceased to exist in law or have become insolvent and no successor entity
has assumed the entire legal obligations of the data exporter or data importer by contract
or by operation of law. Such third-party liability of the subprocessor shall be limited to its
own processing operations under the Clauses.

3. The provisions relating to data protection aspects for subprocessing of the


contract referred to in paragraph 1 shall be governed by the law of the Member State in
which the data exporter is established, namely ……………………………………

4. The data exporter shall keep a list of subprocessing agreements concluded under
the Clauses and notified by the data importer pursuant to Clause 5 (j), which shall be
updated at least once a year. The list shall be available to the data exporter's data protection
supervisory authority.

3
This requirement may be satisfied by the subprocessor co-signing the contract entered into between the
data exporter and the data importer under this Decision.

8
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Clause 12

Obligation after the termination of personal data processing services

1. The parties agree that on the termination of the provision of data processing
services, the data importer and the subprocessor shall, at the choice of the data exporter,
return all the personal data transferred and the copies thereof to the data exporter or shall
destroy all the personal data and certify to the data exporter that it has done so, unless
legislation imposed upon the data importer prevents it from returning or destroying all or
part of the personal data transferred. In that case, the data importer warrants that it will
guarantee the confidentiality of the personal data transferred and will not actively process
the personal data transferred anymore.

2. The data importer and the subprocessor warrant that upon request of the data
exporter and/or of the supervisory authority, it will submit its data processing facilities for
an audit of the measures referred to in paragraph 1.

On behalf of the data exporter:

Name (written out in full):

Position:

Address:

Signature……………………………………….

On behalf of the data importer:

Name (written out in full): Athanasios Papangelis

Position: Manager

Address: 315 Montgomery Street (9th Floor) san Francisco, California CA 94104

Other information necessary in order for the contract to be binding (if any):

Signature……………………………………….

9
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

APPENDIX 1 TO THE STANDARD CONTRACTUAL CLAUSES


This Appendix forms part of the Clauses and must be completed and signed by the
parties.

The Member States may complete or specify, according to their national procedures, any
additional necessary information to be contained in this Appendix.

Data exporter

Data importer

Epignosis LLC

Data subjects
Customer, Authorized Affiliates, Authorized Users (which may be, among others, employees,
contractors or business partners of the Customer), other individuals, whose Personal Data
have been stored in the Services by the Customer or the Authorized Affiliates/Clients/Users.

Categories of data

Data Exporter develops the content of the Services and determines the categories and types
of Personal Data. Data Exporter can configure the data fields through the administration panel
of the Services. Data Exporter may submit Personal Data to the Services, the extent of which
is determined and controlled by Data Exporter in its sole discretion, and which may include
the following categories of Personal Data:
 First name
 Last name
 Email address
 Phone number
 Time zone
 Address
 Company/branch name
 Company position
 Contract data
 Connection data
 Grades and evaluation reports
 Text, audio, video or image files
 Any Personal Data included in the content of the files uploaded by the Customer or the
Authorized Users in the Services

Special categories of data (if appropriate)

Not applicable
Processing operations
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

Collection, storage, transfer, as necessary for the provision of the Services based on the
Agreement

DATA EXPORTER

Name:………………………………

Authorised Signature ……………………

DATA IMPORTER

Name: Athanasios Papangelis

Authorised Signature ……………………

10
DocuSign Envelope ID: DFD5FFC5-A7B7-45A4-8F24-59813EE7D5C6

APPENDIX 2 TO THE STANDARD CONTRACTUAL CLAUSES


This Appendix forms part of the Clauses and must be completed and signed by the
parties.

Description of the technical and organisational security measures implemented by the data
importer in accordance with Clauses 4(d) and 5(c) (or document/legislation attached):

Same as those described in Attachment 2 to this DPA.

Liability
The parties agree that if one party is held liable for a violation of the clauses committed by
the other party, the latter will, to the extent to which it is liable, indemnify the first party for
any cost, charge, damages, expenses or loss it has incurred to the limit of cost of service for
6 months.

Indemnification is contingent upon:

(a) the data exporter promptly notifying the data importer of a claim; and

(b) the data importer being given the possibility to cooperate with the data exporter in the
defence and settlement of the claim.

You might also like