PowerLogic™ ION9000 series

User manual

7EN02-0390-04
11/2020

www.se.com
Legal Information
The Schneider Electric brand and any trademarks of Schneider Electric SE and its
subsidiaries referred to in this guide are the property of Schneider Electric SE or its
subsidiaries. All other brands may be trademarks of their respective owners.
This guide and its content are protected under applicable copyright laws and
furnished for informational use only. No part of this guide may be reproduced or
transmitted in any form or by any means (electronic, mechanical, photocopying,
recording, or otherwise), for any purpose, without the prior written permission of
Schneider Electric.
Schneider Electric does not grant any right or license for commercial use of the guide
or its content, except for a non-exclusive and personal license to consult it on an "as
is" basis. Schneider Electric products and equipment should be installed, operated,
serviced, and maintained only by qualified personnel.
As standards, specifications, and designs change from time to time, information
contained in this guide may be subject to change without notice.
To the extent permitted by applicable law, no responsibility or liability is assumed by
Schneider Electric and its subsidiaries for any errors or omissions in the informational
content of this material or consequences arising out of or resulting from the use of the
information contained herein.
 PowerLogic™ ION9000 series

Safety information
Important information
Read these instructions carefully and look at the equipment to become familiar
with the device before trying to install, operate, service, or maintain it. The
following special messages may appear throughout this manual or on the
equipment to warn of potential hazards or to call attention to information that
clarifies or simplifies a procedure.

The addition of either symbol to a “Danger” or “Warning” safety label indicates

that an electrical hazard exists which will result in personal injury if the
instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential personal injury
hazards. Obey all safety messages that accompany this symbol to avoid possible
injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Failure to follow these instructions will result in death or serious injury.

WARNING
WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.

CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.

NOTICE
NOTICE is used to address practices not related to physical injury.

Please note
Electrical equipment should be installed, operated, serviced and maintained only
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material. A qualified person is one who
has skills and knowledge related to the construction, installation, and operation of
electrical equipment and has received safety training to recognize and avoid the
hazards involved.

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PowerLogic™ ION9000 series

Notices
FCC
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that the interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The user is cautioned that any changes or modifications not expressly approved
by Schneider Electric could void the user’s authority to operate the equipment.
This digital apparatus complies with CAN ICES-3 (B) /NMB-3(B).

Open source software components

This Schneider Electric product is provided with certain open source software
components (collectively, “OSS”) developed by third parties. Refer to the “Open
source software components” section in this document for details.

About this manual

This manual discusses features of the PowerLogic™ ION9000 series power meter
and provides configuration instructions.
Throughout the manual, the term “meter” refers to all models of the ION9000
series meter. All differences between the models, such as a feature specific to one
model, are indicated with the appropriate model number or description.
This manual assumes you have an understanding of power metering and are
familiar with the equipment and power system in which your meter is installed.
This manual does not provide configuration information for advanced features
where an expert user would perform advanced configuration. It also does not
include instructions on how to incorporate meter data or perform meter
configuration using energy management systems or software, other than ION
Setup. ION Setup is a free configuration tool available for download from
www.se.com.
Please contact your local Schneider Electric representative to learn what
additional training opportunities are available regarding the ION9000 series meter.
Make sure you are using the most up-to-date version of your meter’s firmware in
order to access the latest features.
The most up-to-date documentation about your meter is available for download
from www.se.com.

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 PowerLogic™ ION9000 series

Related documents

Document Number
ION9000 online document portal https://www.productinfo.schneider-electric.
com/portals/ui/ion9000/

PowerLogic™ ION9000 series installation guide NVE78642

PowerLogic™ ION9000 series - LVCS installation GDE96023

guide

PowerLogic™ ION9000 series - Measurement NNZ55235

Canada installation guide

ION Reference 7EN02-0290

ION device template reference —

PowerLogic™ ION9000 series technical datasheet PLSED310106EN

7EN02-0390-04 5
 PowerLogic™ ION9000 series

Table of Contents
Safety precautions ....................................................................................15
Meter overview ..........................................................................................17
ION9000 series ........................................................................................17
Your meter in an energy management system ............................................18
Communications ......................................................................................19
Supported protocols ............................................................................19
Meter configuration ...................................................................................20
ION Setup device configuration tool......................................................20
Switching ION Setup to Advanced mode...............................................20
Data display .............................................................................................20
Built-in webpages and web server feature.............................................20
Localization ........................................................................................20
Display...............................................................................................20
Notification...............................................................................................21
Active and historical alarms .................................................................21
Email messaging feature .....................................................................21
Meter models and accessories ..................................................................21
Terminal covers ........................................................................................22
Installation and commissioning ...............................................................23
Installation ...............................................................................................23
Power system wiring ...........................................................................24
Residual current measurement ............................................................24
Functional ground ...............................................................................24
LVCS overview ...................................................................................25
LPCT configuration .............................................................................25
LPCT compensation............................................................................28
Removing the display from back-to-back mounting adapter....................28
Removing the meter from back-to-back mounting adapter......................30
Option modules ..................................................................................31
Maximum number of option modules ....................................................32
Commissioning ........................................................................................32
Factory default settings .......................................................................32
Commissioning using ION Setup..........................................................32
Configure basic metering parameters ...................................................33
Using the phasor viewer ......................................................................34
Basic setup using the webpages or display .................................................34
Communications .......................................................................................35
Communications overview ........................................................................35
Ethernet communications..........................................................................35
Ethernet communications connections .................................................35
Protocols, ports and connections..........................................................36
Self-discovery over Ethernet ................................................................37
Ethernet configuration .........................................................................38
DHCP ................................................................................................45
Meter domain name ...........................................................................46
Network protocol control ......................................................................46
Serial communications ..............................................................................48

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PowerLogic™ ION9000 series

RS-485 wiring.....................................................................................48
RS-485 configuration ..........................................................................49
Disabling serial communications ports ..................................................52
ION .........................................................................................................53
Modbus ...................................................................................................53
Modbus best practices for Ethernet ......................................................54
Modbus best practices for serial ...........................................................54
Your meter as a Modbus master...........................................................54
Your meter as a Modbus slave .............................................................56
Supported Modbus features.................................................................58
Modbus implementation ......................................................................59
Modbus map ......................................................................................61
Ethernet gateway .....................................................................................62
EtherGate ..........................................................................................63
Modbus Ethernet gateway ...................................................................65
Creating an Ethernet gateway site using ION Setup...............................66
HTTPS ....................................................................................................67
Changing web protocol settings ...........................................................67
Secure website indicator .....................................................................67
Default SSL certificate and webpages security ......................................67
Uploading a custom SSL certificate ......................................................68
Generating a new self-signed SSL certificate ........................................68
Deleting a custom SSL certificate .........................................................68
SFTP.......................................................................................................68
Transferring files using SFTP...............................................................68
Freeing up flash memory .....................................................................69
SFTP folders and file permissions ........................................................69
SFTP filename requirements ...............................................................69
Simple Network Management Protocol (SNMP) ..........................................69
The meter in an SNMP system.............................................................70
SNMP trapping ...................................................................................70
SNMP implementation.........................................................................72
Default SNMP mapping .......................................................................73
IEC 61850................................................................................................74
Mapping additional data to IEC 61850 ..................................................74
Enabling IEC 61850 functionality..........................................................75
Configuring digital outputs for IEC 61850 control ...................................76
Deleting an IEC 61850 configuration file ...............................................76
DNP ........................................................................................................77
DNP supported features and default implementation .............................77
DLMS/COSEM .........................................................................................77
Inputs / outputs ..........................................................................................78
I/O overview .............................................................................................78
Input/output ION modules .........................................................................78
Input/output ION modules, ports and labels ................................................79
I/O option modules ...................................................................................80
I/O option module data viewing ............................................................80
Option I/O modules configuration .........................................................80
Analog inputs ...........................................................................................81
Analog input applications.....................................................................81
Analog input voltage and current mode.................................................81

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Analog input behavior..........................................................................81

Analog input zero scale and full scale values.........................................81
Analog outputs .........................................................................................82
Analog output applications...................................................................82
Analog output behavior .......................................................................83
Analog output zero scale and full scale values.......................................83
Digital inputs ............................................................................................84
Digital input applications ......................................................................84
IRIG-B time synchronization ................................................................85
WAGES monitoring .............................................................................87
WAGES example ................................................................................87
Input metering ....................................................................................88
Digital outputs ..........................................................................................90
Digital output applications....................................................................90
Energy pulsing .........................................................................................92
Default energy pulsing LED sources.....................................................92
Configuring LED energy pulsing using ION Setup..................................93
Webpages ..................................................................................................95
Webpage interface ...................................................................................95
Default meter webpages ...........................................................................95
Accessing webpages for data viewing and meter configuration ....................96
Embedding images and files in meter webpages .........................................97
Creating custom webpages .......................................................................97
Deleting custom webpages .......................................................................98
Loading webpages using ION Setup ..........................................................98
Loading webpages using SFTP .................................................................98
Sample data viewing webpage ..................................................................99
Display ...................................................................................................... 107
Display overview .................................................................................... 107
Revenue lock icon............................................................................. 108
Display icons .................................................................................... 109
More screens access ........................................................................ 109
Interrupted display data ..................................................................... 110
Auto-scaling feature .......................................................................... 110
Display screens ...................................................................................... 110
Display modes .................................................................................. 110
Norm mode display menu .................................................................. 111
Alt mode display menu ...................................................................... 111
Setup menu ........................................................................................... 113
Meter setup using your display .......................................................... 114
Creating custom displays using ION Setup ............................................... 117
Display scaling ....................................................................................... 118
Remote display troubleshooting icons ...................................................... 118
Cybersecurity........................................................................................... 120
Cybersecurity overview ........................................................................... 120
Product defense-in-depth ........................................................................ 120
Device security capabilities................................................................ 120
Protected environment assumptions................................................... 122
Potential risks and compensating controls .......................................... 123
Cybersecurity configuration ..................................................................... 123

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PowerLogic™ ION9000 series

Default security settings .................................................................... 124

Setting up Advanced security............................................................. 124
Viewing and validating security settings .............................................. 126
Applying security settings to multiple meters ....................................... 126
Restoring default security configuration .............................................. 127
User accounts and privileges................................................................... 127
Managing user accounts ................................................................... 128
Managing user account lockouts and timeouts .................................... 129
Passwords ............................................................................................. 130
Default passwords and usernames..................................................... 131
Changing a password........................................................................ 131
Updating passwords on multiple meters ............................................. 132
Harden the device .................................................................................. 133
Disabling and enabling protocols and changing port numbers............... 133
Disabling and enabling meter configuration methods ........................... 134
Disabling and enabling webpages and time sync sources .................... 134
Threat intelligence .................................................................................. 135
Setting up cybersecurity event logs and alarms ................................... 135
Viewing and downloading event logs .................................................. 137
Upgrades and security configuration ........................................................ 138
Secure disposal guidelines...................................................................... 138
Secure disposal checklist .................................................................. 138
Wiping the device ............................................................................. 138
Overwriting the meter template file ..................................................... 139
Overwriting factory module registers................................................... 140
Overwriting communication module registers ...................................... 140
Disposal, reuse, recycling.................................................................. 140
Alarms and alerts .................................................................................... 142
Alarms overview ..................................................................................... 142
Alarm types............................................................................................ 142
Relative setpoint..................................................................................... 144
Transient alarms..................................................................................... 145
Alarm event priorities .............................................................................. 145
Alarm indicators ..................................................................................... 145
Default alarms ........................................................................................ 146
Alarm information ................................................................................... 147
Viewing and acknowledging alarms using the display ................................ 147
Alarm configuration................................................................................. 147
Sag/swell overview ........................................................................... 150
Configuring transient alarms using ION Setup ..................................... 151
Alerting .................................................................................................. 152
Setpoint learning overview ...................................................................... 152
Learning installation mode and learning duration....................................... 153
Implementing standard alarm setpoint learning using ION Setup ................ 154
Implementing transient learning using ION Setup ...................................... 155
Power quality ........................................................................................... 157
Power quality overview ........................................................................... 157
Power quality configuration ..................................................................... 157
Power quality logging.............................................................................. 157
Sag/swell overview ........................................................................... 157
Transient overview............................................................................ 159
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Configuring Advanced PQ ....................................................................... 160

Rapid Voltage Change overview .............................................................. 163
Harmonics overview ............................................................................... 163
Viewing harmonics information using the display....................................... 163
Voltage crest factor ................................................................................. 163
Current crest factor ................................................................................. 164
K-factor.................................................................................................. 164
Harmonic content calculations ................................................................. 164
THD% calculations ................................................................................. 164
thd and TDD........................................................................................... 165
Phasors ................................................................................................. 165
Power quality standards compliance ........................................................ 165
Disturbance direction detection overview.................................................. 166
COMTRADE .......................................................................................... 167
COMTRADE implementation overview ............................................... 168
Waveforms on your meter’s webpages..................................................... 168
Burst data logging................................................................................... 170
Data recorder burst data.................................................................... 171
Waveform capture .................................................................................. 172
Standard waveform capture............................................................... 172
Delayed waveform capture ................................................................ 172
Extended waveform capture .............................................................. 173
High-Speed Transient Capture (HSTC)............................................... 176
HSTC Overview ..................................................................................... 176
Prerequisites .......................................................................................... 176
How do I know if I have the correct frameworks? ................................. 176
How do I know if I have the correct version of ION Setup? .................... 177
Commission HSTC ................................................................................. 177
System voltage ................................................................................. 177
Voltage reference.............................................................................. 177
Communications............................................................................... 177
Set up HSTC .......................................................................................... 177
Enable and configure HSTC alarms.................................................... 178
Log HSTC.............................................................................................. 180
HSTC logging ................................................................................... 180
Default HSTC logging settings ........................................................... 180
HSTC Data set logging...................................................................... 180
HSTC waveform logging.................................................................... 181
Enable and configure HSTC logging................................................... 181
View HSTC ............................................................................................ 182
View and acknowledge alarms ........................................................... 182
View HSTC logs................................................................................ 182
View HSTC waveforms...................................................................... 183
HSTC events .................................................................................... 186
HSTC resets..................................................................................... 186
Logging ..................................................................................................... 188
Logging overview ................................................................................... 188
Default data logging configuration ............................................................ 188
Configuring data logging using ION Setup ................................................ 194
Waveform recording overview ................................................................. 194
Default waveform recording configuration................................................. 196
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PowerLogic™ ION9000 series

Event log overview ................................................................................. 197

Default event log configuration ........................................................... 197
Syslog overview ..................................................................................... 198
Configuring Syslog network settings using ION Setup.......................... 199
Syslog severity to event log priority mapping ....................................... 199
Advanced log setup and memory optimization .......................................... 199
Viewing log configuration and memory usage information .................... 199
Log depth configuration ..................................................................... 200
Log interval configuration................................................................... 200
Log mode configuration ..................................................................... 200
Log buffer configuration..................................................................... 201
Changing log interval and depth settings using ION Setup ................... 203
Time and timekeeping ............................................................................ 205
Time overview ........................................................................................ 205
Internal clock temperature compensation ................................................. 205
Time synchronization .............................................................................. 205
Supported time synchronization sources............................................. 205
Clock source .................................................................................... 206
Clock source time quality flag............................................................. 207
PTP system setting recommendations ..................................................... 207
Configuring time information using ION Setup........................................... 208
Configuring time information using the display .......................................... 210
Measurements ........................................................................................ 211
Energy................................................................................................... 211
Demand................................................................................................. 211
Instantaneous measurements ................................................................. 211
Harmonics ............................................................................................. 211
Min/max recording .................................................................................. 212
Power quality ......................................................................................... 212
Power and power factor .......................................................................... 212
Power demand ....................................................................................... 214
Incremental energy ................................................................................. 215
Conditional energy.................................................................................. 217
Trending and forecasting overview........................................................... 217
Resets....................................................................................................... 219
Meter resets ........................................................................................... 219
Option modules reset.............................................................................. 219
Available resets ...................................................................................... 219
Performing meter resets using ION Setup................................................. 220
Performing meter resets using the meter webpages .................................. 220
Performing meter resets using the display ................................................ 221
Firmware upgrades ................................................................................. 223
Upgrade overview................................................................................... 223
How to get meter upgrades ..................................................................... 223
Upgrade information ............................................................................... 223
Meter firmware upgrade prerequisites ...................................................... 224
Upgrading meter firmware ....................................................................... 225
Option 1 (recommended): Upgrading using ZIP file.............................. 225
Option 2: Upgrading using individual upgrade files............................... 227
Status .............................................................................................. 227

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 PowerLogic™ ION9000 series

Upgrading display firmware ..................................................................... 228

Upgrading option module firmware........................................................... 228
Loading option module firmware using SFTP ...................................... 228
Loading option module firmware using ION Setup ............................... 229
Maintenance ............................................................................................ 230
Maintenance overview ............................................................................ 230
Editing accumulated energy values using ION Setup................................. 230
Test mode .............................................................................................. 230
Test mode default screens ................................................................. 231
Putting your meter in test mode using the display ................................ 231
Device-specific information...................................................................... 232
Revenue ................................................................................................... 233
Revenue metering overview .................................................................... 233
Revenue metering components ............................................................... 233
Revenue firmware security features ......................................................... 233
Protected features and settings ............................................................... 233
Revenue locking..................................................................................... 233
Revenue-locking summary ................................................................ 234
Revenue lock switch ......................................................................... 234
Revenue lock LED behavior............................................................... 234
Anti-tamper sealing................................................................................. 235
PT/CT correction..................................................................................... 236
Transformer loss compensation ............................................................... 236
Time of use ............................................................................................ 237
Energy pulsing LED behavior .................................................................. 237
Verifying accuracy................................................................................... 238
Overview of meter accuracy .................................................................... 238
Accuracy test requirements ..................................................................... 238
Energy pulsing ....................................................................................... 239
Verifying accuracy test meter settings ...................................................... 239
Verifying accuracy test ............................................................................ 240
Calculate the number of required pulses................................................... 241
Percentage error calculation for accuracy verification testing ..................... 242
Typical sources of test errors ................................................................... 242
Accuracy verification test points ............................................................... 242
Troubleshooting ...................................................................................... 244
Setting up Advanced security troubleshooting........................................... 244
Option module troubleshooting ................................................................ 244
Technical assistance............................................................................... 245
ION9000 Specifications ......................................................................... 246
Specifications overview........................................................................... 246
Mechanical characteristics................................................................. 246
Electrical characteristics .................................................................... 246
Environmental characteristics ............................................................ 249
LEDs ............................................................................................... 249
EMC (electromagnetic compatibility) .................................................. 249
Safety .............................................................................................. 250
Ethernet communications .................................................................. 250
RS-485 communications ................................................................... 250
Real-time clock ................................................................................. 250

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PowerLogic™ ION9000 series

Display............................................................................................. 250
Option modules ................................................................................ 252
Other ............................................................................................... 252
Open source software components ..................................................... 253

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Safety precautions PowerLogic™ ION9000 series

Safety precautions
Installation, wiring, testing and service must be performed in accordance with all
local and national electrical codes.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Apply appropriate Personal Protective Equipment (PPE) and follow safe
electrical work practices. See NFPA 70E, CSA Z462 or other local
standards.
• Turn off all power supplying this device and the equipment in which it is
installed before working on or in the equipment.
• Follow guidelines in the Wiring section of the related Installation Sheet.
• Assume communications and I/O wiring are hazardous live until determined
otherwise.
• Always use a properly rated voltage sensing device to confirm that all power
is off.
• Do not use the data from the meter to confirm power is off.
• Do not exceed the maximum ratings of this device.
• Do not short secondary terminals of Voltage Transformer (VT).
• Do not open secondary terminals of Current Transformer (CT).
• Ground secondary circuit of CTs.
• Use only Low Power Current Transformers (LPCTs) that are approved for
use with this device.
• Do not connect CT secondary signals to meter low voltage LPCT terminals.
• Do not install CTs or LPCTs in equipment where they exceed 75% of the
wiring space of any cross-sectional area in the equipment.
• Do not install CTs or LPCTs in areas where ventilation openings may be
blocked or in areas of breaker arc venting.
• Do not install CTs or LPCTs using Class 2 wiring methods or connect to
Class 2 equipment. See NFPA 70.
• Secure CT or LPCT secondary conductors to ensure they do not contact live
circuits.
• Replace all devices, doors and covers before turning on power to this
equipment.
Failure to follow these instructions will result in death or serious injury.

NOTE: See IEC 60950-1 for more information on communications and I/O
wiring connected to multiple devices.

WARNING
UNINTENDED OPERATION
Do not use this device for critical control or protection of persons, animals,
property or equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

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PowerLogic™ ION9000 series Safety precautions

WARNING
POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND
CONFIDENTIALITY
• Change default passwords/passcodes to help prevent unauthorized access
to device settings and information.
• Disable unused ports/services and default accounts, where possible, to
minimize pathways for malicious attacks.
• Place networked devices behind multiple layers of cyber defenses (such as
firewalls, network segmentation, and network intrusion detection and
protection).
• Use cybersecurity best practices (for example: least privilege, separation of
duties) to help prevent unauthorized exposure, loss, modification of data and
logs, interruption of services, or unintended operation.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

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Meter overview PowerLogic™ ION9000 series

Meter overview
ION9000 series
The ION9000 series advanced energy and power quality meter helps meet the
needs of your energy management, power management, and cost management
applications within your EcoStruxure™ Power architecture.
ION9000 series revenue-accurate meters comply to international metering
standards. The meters feature flexible ION programmability that enhances
functionality through customization by loading specialized frameworks. You can
add optional modules and incorporate mounting accessories into the physical
installation to meet a variety of installation and application needs.

Measurement accuracy
Third-party international standards-certified:
• Class 0,1S for energy
• Power Quality Instrument – Class A (PQI-A) for all normative IEC 61000-4-30
power quality metrics
• IEC 62053-22, -23, -24 and ANSI C12.20

Power quality
Third-party international standards-certified:
• IEC 62586-1, IEC 62586-2, and IEC 61000-4-30
• EN 50160, including flicker monitoring
• IEEE 519

Root cause analysis and sequence-of-events support

• Disturbance Direction Detection
• High-speed RMS data capture with pre and post event records
• Extended waveform capture
• Time quality flag for GPS or PTP time sources
• Time synchronization to 1 ms accuracy
• High-speed voltage transient capture with 10 Mhz sampling rate (ION9000T
only)

Cybersecurity
• Meter security with multiple users and access levels
• Total control for each communications port and protocol, including protocol
lockout
• Secure webpages (HTTPS)
• Support for meter event logging to a remote server (syslog)

Account management
If your meter’s user access information is lost, you must return the meter to the
factory, where your meter is reset to its factory defaults and all logged data is lost.

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PowerLogic™ ION9000 series Meter overview

NOTICE
DATA LOSS
Record your device's user and password information in a secure location.
Failure to follow these instructions can result in equipment damage.

Your meter in an energy management system

As a key piece in your energy and power management system, the PowerLogic™
ION9000 series meter provides highly accurate measurements and calculations to
enable a variety of energy and power management applications.
It performs analysis on collected data, alerts you of potential issues and integrates
with a variety of edge control software such as EcoStruxure™ Power SCADA
Operation and Power Monitoring Expert. For further analysis, you can also
connect your meter with EcoStruxure™ Power Advisor to enhance the
performance and maintenance of power networks.

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Meter overview PowerLogic™ ION9000 series

Inputs/outputs Alarming and

alerting
Highly accurate
metering
Data and event
logging
Powerful
customization
Measure Trending and
Simple forecasting
configuration

Power quality
monitoring
Understand

Easy access
to information

Act
Time of use
Cost allocation/tenant billing Energy
efficiency

Asset and network Configurable

management security

Perform basic setup using ION Setup, meter webpages Configure meter to help protect against unauthorized
or the display. configuration of your meter and access to your meter’s data.

Improve energy efficiency and track compliance to green

Customize meter functionality using the power of ION.
standards.

Access highly accurate measurements and calculations for a

Help prolong asset life with proactive network management.
wide variety of power system values.

Use the onboard or expansion I/O for non-critical control, Log data in a number of onboard default logs, or customize
WAGES and input metering, energy pulsing and system your meter to log other parameters, and access that
monitoring, for example, breaker status. information using software or webpages.

Receive notifications of predefined meter and system events Time of use and perform cost allocation/tenant billing.
or create custom alarms.

Track the trends for power system values over time to Easily access information after basic configuration using:
understand: energy usage patterns, optimize network capacity
and forecast future usage. • a variety of industry-standard protocols.
• the touch-screen display.
• Monitor compliance to a variety of power quality standards • EcoStruxure™ Power Monitoring Expert and
using the meter’s highly accurate metering. PowerSCADA Operation software.
• Use the meter’s setpoint learning feature to learn your • meter webpages that can be customized to suit your needs.
power system’s normal operating values. • the meter’s gateway feature to access downstream devices.
• Locate disturbances using disturbance direction detection.

Communications
Supported protocols
Your meter’s fundamental protocol and architecture is ION.
You can integrate the meter into various industry-standard networks. Data that the
meter measures can be made available to other devices using Modbus, DNP 3.0,
DLMS and SNMP, as well as the MV-90 billing software. You can configure the
meter to import data from other devices on these networks. Your meter supports
the IEC 61850 protocol and COMTRADE waveform data format.
Your meter also supports IPv6, DPWS and RSTP Ethernet protocols.

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PowerLogic™ ION9000 series Meter overview

Meter configuration
ION Setup device configuration tool
ION Setup is a free configuration tool for your meter that allows you to remotely
configure your meter’s features over Ethernet or serial communications.
• Use the setup screens to guide you through the process of configuring your
meter.
• Use the real-time data screens to verify your meter’s configuration.
• Use the data screens to view your meter’s recorded data.
• Use the charting function to view your meter’s recorded waveforms.
• Use ION Setup in Advanced mode to work directly with modules.
Download ION Setup from www.se.com.

Switching ION Setup to Advanced mode

1. Open ION Setup.

2. Ctrl + click on the meter to select it. This switches ION Setup to Advanced
mode.

Data display
Built-in webpages and web server feature
Your meter’s onboard internal web server and built-in web pages provide quick
and easy access to real-time energy, basic power quality information and meter
configuration without having to use specialized software.

Localization
The meter can be customized to use different regional settings.
Localization settings determine:
• The language used for the display and webpages
• Time, date and digit formats
• Displayed phase labels (123/ABC)
• IEEE (Institute of Electrical and Electronics Engineers) or IEC (International
Electrotechnical Commission) conventions for power, power factor and
energy
You can configure your meter’s localization settings using ION Setup, or the
display.

Display
Use the meter’s display to view real-time and historical power quality data, access
monitoring tools, receive and acknowledge alarms, and perform basic device
configuration.
The touch-screen color display has multiple mounting options to suit your
environment and an eight-language interface with external LED indicators for
power, alarms, and energy pulsing applications.

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Meter overview PowerLogic™ ION9000 series

Notification
Active and historical alarms
The meter’s display shows an alarm icon and the alarm LED flashes if your meter
detects an active alarm condition.
Depending on the priority of the alarm, the display also flashes. You can view and
acknowledge active alarms and historic alarms and events through the display
and software webpages. An active alarm becomes a historic alarm when the
alarm condition no longer exists.

Email messaging feature

You can configure your meter to automatically email information such as
notification of a high-priority event or a regularly scheduled send of logged data.
Specify the type of event that triggers an email alert, such as a power quality
disturbance or interval for logged data. Email messages from your meter are
received like any other email message.

Meter models and accessories

Commercial references for the ION9000 series meter and accessories.

Commercial reference Description

METSEION92030 ION9000 series meter

METSEION92830
METSEION92040 ION9000 series meter with RD192 remote display

METSEION92840
METSEION92043 ION9000 series – Measurement Canada Approved meter

METSEION92044 ION9000 series – Measurement Canada Sealed meter

METSEION93030 ION9000 series – LVCS meter
METSEION93040 ION9000 series – LVCS meter with RD192 remote display

METSEION95030 ION9000T series meter

METSEION95040 ION9000T series meter with RD192 remote display

METSERD192 RD192 192 x 192 mm remote display with ION9000 series back-to-
back mounting adapter and 1/4 DIN (92 x 92 mm) panel cutout
mounting adapter

METSEPM89RD96 PM89RD96 96 x 96 mm remote display with 1/4 DIN (92 x 92 mm)

panel cutout mounting adapter

METSEPM89M2600 Digital I/O option module (2 outputs, 6 inputs)

METSEPM89M0024 Analog I/O option module (2 outputs, 4 inputs)

METSE9B2BMA ION9000 series back-to-back mounting adapter

METSE9HWK ION9000 series replacement hardware connectors and terminal

covers
METSE9HWKLVCS ION9000 series – LVCS replacement hardware connectors and
terminal covers
METSE9USBK RD192 replacement USB cover

METSERD192HWK RD192 replacement hardware kit

METSECAB10 Remote display cable, 10 m

Refer to your meter’s catalog pages, available from www.se.com, for updated
information on meter types and accessories.

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PowerLogic™ ION9000 series Meter overview

Terminal covers
The voltage and current terminal covers help prevent tampering with the meter’s
voltage and current measurement inputs.
The terminal covers enclose the terminals, the conductor fixing screws and a
length of the external conductors and their insulation. The terminal covers are
secured by tamper-resistant meter seals.
These covers are included for meter models where sealable voltage and current
covers are required to comply with revenue or regulatory standards.
The meter terminal covers must be installed by a qualified installer.
Refer to your meter's installation guide or the instructions that came with your
terminal covers for instructions on installing the terminal covers.

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Installation and commissioning PowerLogic™ ION9000 series

Installation and commissioning

This section supplements the meter installation guide and provides guidance on
commissioning your meter.
• See your device installation guide for information related to installation.
• See your product catalog pages at Schneider Electric for information about
your device, its options and accessories.
• Download updated documentation from www.se.com.
For the latest information about your product, or for assistance in advanced
features and custom functionality, contact your local Schneider Electric
representative.

Installation
Installation, wiring, testing and service must be performed in accordance with all
local and national electrical codes.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Apply appropriate Personal Protective Equipment (PPE) and follow safe
electrical work practices. See NFPA 70E, CSA Z462 or other local
standards.
• Turn off all power supplying this device and the equipment in which it is
installed before working on or in the equipment.
• Assume communications and I/O wiring are hazardous live until determined
otherwise.
• Always use a properly rated voltage sensing device to confirm that all power
is off.
• Do not use the data from the meter to confirm power is off.
• Do not exceed the maximum ratings of this device.
• Do not short secondary terminals of Voltage Transformer (VT).
• Do not open secondary terminals of Current Transformer (CT).
• Ground secondary circuit of CTs.
• Use only Low Power Current Transformers (LPCTs) that are approved for
use with this device.
• Do not connect CT secondary signals to meter low voltage LPCT terminals.
• Do not install CTs or LPCTs in equipment where they exceed 75% of the
wiring space of any cross-sectional area in the equipment.
• Do not install CTs or LPCTs in areas where ventilation openings may be
blocked or in areas of breaker arc venting.
• Do not install CTs or LPCTs using Class 2 wiring methods or connect to
Class 2 equipment. See NFPA 70.
• Secure CT or LPCT secondary conductors to ensure they do not contact live
circuits.
• Replace all devices, doors and covers before turning on power to this
equipment.
Failure to follow these instructions will result in death or serious injury.

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PowerLogic™ ION9000 series Installation and commissioning

Power system wiring

You can connect the meter’s voltage inputs directly to the phase voltage lines of
the power system if the power system’s line-to-line or line-to-neutral voltages do
not exceed the meter’s direct connect maximum voltage limits.
The maximum voltage allowed for direct connection may be lower than the
manufacturer-specified limits, depending on the local electrical codes and
regulations.
If your system voltage is greater than the specified direct connect maximum
voltage, you must use voltage (potential) transformers (VTs/PTs) to step down the
voltages. Use high-bandwidth voltage transformers in high-speed transient
capture applications (ION9000T only).

Residual current measurement

The meter can calculate or measure the residual current, depending on how the
inputs are wired.

3 CT wiring

For a 3-phase 3-wire system, the meter calculates residual current For a 3-phase 3-wire system, the meter measures the residual
for Ground. current for Ground at I4.

For a 3-phase 4-wire system, the meter calculates residual current For a 3-phase 4-wire system, the meter measures the residual
for Neutral. current for Neutral at I4.

I1 I2 I3 I4 I5 I1 I2 I3 I4 I5

L1 L1
L2 L2
L3 L3
N

4 CT wiring

For a 3-phase 4-wire system, the meter calculates residual current For a 3-phase 4-wire system, the meter measures the residual
for Ground. current for Ground at I5.

I1 I2 I3 I4 I5 I1 I2 I3 I4 I5

L1 L1
L2 L2
L3 L3
N N

Functional ground
The meter’s functional ground terminal must be wired for optimal performance.
Use the supplied ferrite when terminating the functional ground terminal to earth
ground. Make sure the ground wire is looped through, around and back through
the ferrite as shown.

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Installation and commissioning PowerLogic™ ION9000 series

LVCS overview
The Low Voltage Current Sensor (LVCS) hardware option is used with external
low voltage current transformers to sense current in each phase of a power feed.
Use the LVCS option to:
• Measure and monitor individual phases.
• Help reduce installation costs for new or retrofitted installations.
• Provide non-intrusive load monitoring.
LVCS only works with voltage output Low-Power Current Transformers (LPCTs)
and is intended for use with listed Energy-Monitoring current transformers rated
for the application. To use LVCS, an ION9000 LVCS meter (METSEION93030,
METSEION93040) is required.

LPCT configuration
This section assumes your meter and LPCTs are already installed. For more
information related to installation, refer to the ION9000 series – LVCS installation
guide at www.se.com.
This section illustrates two common LPCT configuration scenarios and how they
are configured using ION Setup. You can also configure LPCTs using the meter
webpages or display.

Configuration scenario 1: LPCT connected directly to

conductor
The LPCT is connected directly to the line to be measured.

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PowerLogic™ ION9000 series Installation and commissioning

LPCT transformation ratio 10A:1V

Meter transformation ratio (default) 1A:1V

Example:

Set the meter CT ratio to 10:1 to match the transformation ratio of the LPCT and report the
conductor primary current.

CT ratio:
= LPCT ratio x Meter ratio
= 10:1 x 1:1
= 10:1

Configuring LPCT connected directly to conductors

I1–I3
1. Open ION Setup > select the meter > Setup Assistant.
2. Click Metering Setup > Basic tab.
3. Set the LPCT CT primary value:
a. Select PM1 CT Prim > Edit. The LVCS Configuration Setup dialog box
opens.
b. Enter the LPCT primary value.
c. Click OK.
4. Set the LPCT CT secondary value:
a. Select PM1 CT Sec > Edit. The LVCS Configuration Setup dialog box
opens.
b. Enter the LPCT secondary value.
c. Click OK.

The CT Prim and CT Sec values are stored to the device register.
I4, I5
Configure these settings in Metering Setup > Advanced tab.

Configuration scenario 2: LPCT connected to secondary side of

conventional CT
The LPCT is connected to the secondary side of a conventional transformer.

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Installation and commissioning PowerLogic™ ION9000 series

CT1 (L1) transformation ratio 500A:5A

LPCT transformation ratio 10A:1V

Meter transformation ratio (default) 1A:1V

Example:

The total transformation ratio is the product of all component transformation ratios. Set the meter CT
ratio to match the total transformation ratio and measure the primary current at CT1.

CT ratio:
= CT1 ratio x LPCT ratio x Meter ratio
= 500:5 x 10:1 x 1:1
= 5000:5 (or 1000:1)

Configuring LPCT connected to secondary side of conventional

CT
I1–I3
1. Open ION Setup > select the meter > Setup Assistant.
2. Click Metering Setup > Basic tab.
3. Set the LPCT and conventional CT primary values:
a. Select PM1 CT Prim > Edit. The LVCS Configuration Setup dialog box
opens.
b. Enter the LPCT primary value.
c. Click OK.
d. Select the Conventional CT check box.
e. Enter the conventional CT primary value. The calculated PM1 CT Prim
value is displayed.
f. Click OK.

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PowerLogic™ ION9000 series Installation and commissioning

4. Set the LPCT and conventional CT secondary values:

a. Select PM1 CT Sec > Edit. The LVCS Configuration Setup dialog box
opens.
b. Enter the LPCT secondary value.
c. Click OK.
d. Select the Conventional CT check box.
e. Enter the conventional CT secondary value. The calculated PM1 CT Sec
ratio is displayed.
f. Click OK.

The calculated CT Prim and CT Sec values are stored to the device register.
I4, I5
Configure these settings in Metering Setup > Advanced tab.

LPCT compensation
Minor phase and magnitude compensation can be made using the Instrument
Transformer Correction (ITC) module. For more information about the ITC
module, refer to the ION Reference document at www.se.com.

Removing the display from back-to-back mounting adapter

Instructions on how to remove the display, for example, if you want to connect it to
another meter.
NOTE: Refer to the display installation sheet QGH42230 for installation
instructions.

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Installation and commissioning PowerLogic™ ION9000 series

1. Holding the display, turn the tightening wheel with a flat-head screwdriver until
it disengages from the display.

+
–

2. Carefully pull the display away, far enough to access the cable connector on
the display.

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PowerLogic™ ION9000 series Installation and commissioning

3. Disconnect the display cable.

Removing the meter from back-to-back mounting adapter

You can uninstall the meter from the optional back-to-back mounting adapter.
NOTE: Refer to the meter installation guide for installation instructions.

1. Use a flat-head screwdriver to unlock the meter retainer clips.

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Installation and commissioning PowerLogic™ ION9000 series

2. Holding the meter firmly, swing it outwards and pull slightly upwards to detach
it from the top retaining hooks.

Option modules
Option modules are ordered separately from your meter, and can be connected to
your meter without specialized equipment.
Option modules are identified based on how they are physically connected to the
meter’s external I/O bus.
The first connected module, attached directly to the meter, is Module A. The
second module, attached to Module A, is Module B. The meter supports up to four
external modules:

Module A
Module B

Module C Meter
Module D

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PowerLogic™ ION9000 series Installation and commissioning

Option modules are monitored and controlled by the meter’s ION modules.
External I/O modules are mapped to the corresponding ION modules:

Option module physical position ION module mapping

Module A to Module D Port A to Port D

Option module terminal connector label ION module mapping

Analog inputs A1 to A(n) Analog Input module A1 to A(n)

Analog outputs Q1 to Q(n) Analog Output module Q1 to Q(n)

Digital inputs S1 to S(n) Digital Input module S1 to S(n)

Digital/relay outputs R1 to R(n) Digital Output module R1 to R(n)

Maximum number of option modules

The maximum number of option modules supported by the device is four.
However, there are limitations.
Depending on the type and quantity of option modules attached to your meter, you
may need to reduce your meter’s maximum operating temperature or limit the
number of option modules. Refer to “Maximum operating temperature”, page 249
for more information.

Commissioning
Factory default settings
Use these default values the first time you connect to your meter.

Parameter Default value

Password to log onto meter webpages or access display 0

Username to log onto meter webpages 9000

IP address1 169.254.0.10
Subnet mask 255.255.0.0
Gateway 0.0.0.0

RS-485 COM1 Unit ID: 100

COM4 Unit ID: 103

Language English
1The IPv6 link local address can also be used. Refer to “Self-discovery over Ethernet”, page 37 for
details.

Commissioning using ION Setup

Use ION Setup to commission the meter for integration into your energy
management system.
Connect to your meter using ION Setup then use the Setup Assistant to configure
the meter. Setup parameters are arranged in logical groupings and category
folders.
Before exiting the Setup Assistant, ION Setup performs a meter configuration test
and displays the results. You can review the results and make changes as
needed.
To turn off the meter configuration test:
1. Click Tools > Options.

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Installation and commissioning PowerLogic™ ION9000 series

2. Click the Assistant tab and clear the Configuration Checklist check box.
NOTE: ION Setup also performs a configuration test and displays results
when configuring certain features such as the Sag/Swell or Transient Logging
wizard in the Power Quality setup assistant.

Configure basic metering parameters

Use ION Setup’s Metering Setup Assistant to configure the meter’s basic metering
functionality.
1. Start ION Setup then open the Setup Assistant for your meter.
2. Configure the parameters in Metering Setup > Basic.

Basic tab

Parameter Values Description

Volts Mode 4W-WYE, DELTA, Power system type

3W-WYE, SINGLE,
DEMO1
PT Prim 1–999,999 Potential transformer's primary winding
voltage rating

PT Sec 1–999,999 Potential transformer's secondary

winding voltage rating

CT Primary 1–999,999 Current transformer's primary winding

current rating

CT Secondary 1–999,999 Current transformer's secondary winding

current rating

Nominal Voltage 1–999,999 Nominal voltage (V) used for metering

functions such as harmonic calculations
and sag/swell detection

Nominal Current 1–999,999 Nominal current (A) used for metering

functions such as harmonic calculations
and sag/swell detection

Nominal Frequency 50, 60 Nominal frequency (Hz) used for

metering functions such as alarms

3. Configure the parameters in Metering Setup > Advanced, if appropriate.

Advanced tab

Parameter Values Description

PhaseOrder ABC, ACB Power system’s rotation order of voltage

phases

V4 PT Prim 1–999,999 V4 potential transformer's primary

winding voltage rating

V4 PT Sec 1–999,999 V4 potential transformer's secondary

winding voltage rating

I4 Prim 1–999,999 I4 current transformer's primary winding

current rating

I4 Sec 1–999,999 I4 current transformer's secondary

winding current rating

I5 Prim 1–999,999 I5 current transformer's primary winding

current rating

I5 Sec 1–999,999 I5 current transformer's secondary

winding current rating

Scale Rev Param ON, OFF Specifies whether revenue readings are
presented as primary or secondary side
values (ON = primary side, OFF =
secondary side)

1. Demo mode is for demonstration only, and does not use the meter input terminals to display values.

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PowerLogic™ ION9000 series Installation and commissioning

Using the phasor viewer

Phasor diagrams can help verify or troubleshoot issues with voltage and current
input wiring.
Use ION Setup’s Phasor Viewer to display a real-time phasor diagram of the
voltage and current input signals.
1. Start ION Setup then open the Setup Assistant for your meter.
2. Select Metering Setup > Phasor.
3. Select Phasor Viewer and click Show.
4. To change the polarity of the voltage or current inputs, click Show Setup to
display the Polarity Settings.
Select the box beside the input you want to invert polarity, then click Apply to
Meter.

Basic setup using the webpages or display

You can use the meter webpages or display to configure basic metering
parameters.
• Using the webpages: Navigate to Setup > Metering.
• Using the display: Navigate to Setup Menu > Meter Setup.

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Communications
Communications overview
Communications is the transfer of data to and from the meter and is controlled by
a combination of hardware and software components in the meter.
For each connected communications port, the meter uses the applicable
communications protocol to establish communications with other devices or
software. The protocol manages the communications session and defines the set
of rules, commands and packet structure of the transmitted data. You can also
control which protocols are enabled or disabled on the meter.
NOTE: To maximize the performance of your power management system, it is
recommended that devices be connected directly to an Ethernet network.
Other means of controlling communications, such as who can access certain
types of meter data, are discussed in the security topics for the meter.
Your meter’s default protocol settings meet the needs of most systems with only
basic configuration. You can customize these settings to meet your specific needs.
These are advanced procedures that require an understanding of your meter’s
architecture, supported protocols, and the communications network and power
system that your meter is connected to.

Ethernet communications
Your Ethernet connection source should be installed in a location that helps
minimize the overall Ethernet cable routing length and complexity of your network.
The meter supports a single IP address for both physical Ethernet connections.
Your device’s second Ethernet port acts as an Ethernet switch to help simplify
network connections and reduce installation time and costs, by having shorter
Ethernet cable runs between devices without needing additional Ethernet routers
or repeaters. You cannot connect your meter to two different Ethernet networks.
The two Ethernet ports do not split the signal, so connecting both of the ports
should not impact your communications speed.
The meter uses dual-stack IPv4/IPv6 routing technology to manage network
communications and allow network hosts to communicate with the meter using
either IPv4 or IPv6.

Ethernet communications connections

Your meter’s dual port Ethernet connections enable you to use straight-line or
network loop (ring) topology.
If local network loop Ethernet topology is required, you must enable RSTP for your
meter’s Ethernet communications to function.
Use CAT5 (or higher) Ethernet cables with unshielded RJ45 modular connectors
to wire your meter’s Ethernet communications.

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PowerLogic™ ION9000 series Communications

Ethernet loop topology

A. Ethernet switch or hub

B. Ethernet connected
meters
C. LAN / WAN

Protocols, ports and connections

The Ethernet protocols supported by your device allow simultaneous connections
through the IP service ports.
NOTE: Some protocol port numbers are read-only and not configurable.

Protocol, ports and connections

Protocol Port (default) Number of

connections
ION 7700 82
Modbus TCP3 502 82
Modbus RTU over Ethernet3 7701 82
DNP 20000 82
DLMS 4059 82
Modbus TCP (dedicated)3 502 32

EtherGate (Com1) 7801 1

EtherGate (Com4) 7802 1

DHCP 67 (68) 1

SFTP 22 2
Webserver (HTTPS)4 443 10

SNMP 161 N/A

SMTP server (email) outgoing only 25 1

NTP 123 1
IEC 61850 102 5

By enabling or disabling TCP/IP protocols, you can control whether or not your
meter accepts new socket connection requests. Changing settings for one port
does not impact the other existing connections. Depending on the protocol, you
can also change the port number.

2. These 8 simultaneous connections are shared by ION, Modbus TCP, Modbus RTU over Ethernet, DLMS and DNP. You can have a
maximum of 3 DNP connections. You can have a maximum of 1 DLMS connection.
3. These protocols must be enabled for Modbus gateway functionality.
4. These are used for the meter’s webpages.

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Self-discovery over Ethernet

Your meter supports DPWS (devices profile for web services) which allows for
self-discovery of the meter when it is connected to your local area network.
When you connect your meter to your network, your meter automatically appears
in your network in Windows Explorer under Other Devices. By default, the meter is
named <meter type>-<last six digits of MAC address>. For example, a meter with
a MAC address of 006078173393 appears on the network as
<meter type>-173393.

A Computer connected to the network with IPv6 enabled

B LAN / WAN (Local Area Network / Wide Area Network), common subnet, no routers

C Meters with self-discovery over Ethernet connected to the network

Considerations for using self-discovery over Ethernet

• For self-discovery, the meter must be connected directly to the network using
only a cable or switches, and not going through a router.
• You must use a computer running Windows 7 or later with IPv6 enabled in
order to use self-discovery over Ethernet.
• The computer and the meter must be on the same subnet.
• You do not need to configure your meter’s IP address for self-discovery over
Ethernet. An IPv6 address is automatically generated from your meter’s MAC
address and self-discovery takes place over IPv6.

Accessing the meter through self-discovery

You can use Windows Explorer to locate and access the meter on your Local Area
Network (LAN).
NOTE: Some networks restrict device self-discovery over a wireless
connection. If this is the case, make sure your computer is connected to the
network using an Ethernet cable.
1. Connect the meter’s Ethernet port to the LAN.
2. Start Windows Explorer.
3. Click Network.
The connected network devices display.
4. Locate your meter with the name <Device Name>-<Last 6 digits of MAC
address>.
5. Double-click the icon to open the meter webpages.

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PowerLogic™ ION9000 series Communications

Ethernet configuration
In order to use Ethernet communications, you must configure your device’s IP
settings.
You need to enter network information for any Ethernet servers used by the device
(for example, a DNS or email server). Contact your network system administrator
for your IP address and other Ethernet network configuration values.
NOTE: For meters that do not have a display, you must connect your meter
directly to your computer to set a unique IP address for each device or
configure the meter to use a DHCP server to acquire IP addresses.
It is recommended that you test your communications with the meter after
changing any communications-related settings (for example, communicating with
the meter using the fully-qualified domain name if using DNS or with assigned
addresses after these are provided by the DHCP server). In addition, make sure
that any software or other devices communicating with the meter are using the
new settings.

Initial Ethernet configuration versus changing existing Ethernet

settings
There are two scenarios when configuring your meter’s Ethernet communications
settings: initial configuration and changing the existing addresses when the meter
is in use.
• Initial configuration: Configure your device’s Ethernet settings manually using
the display or by connecting your meter directly to your computer and using a
web browser to access the device’s webpages. Alternately, you can connect
your meter to the network and configure it to use a DHCP server to acquire an
IP address.
NOTE: It is recommended during initial configuration that you use a
connection method other than the one you are trying to configure. For
example, if you are configuring DHCP IPv4 settings, connect to the meter
using the IPv6 Link Local address or a serial connection. This allows you
to configure the meter without being disconnected.
• Changing existing IP settings: After the meter’s Ethernet port is configured
and connected to the LAN, you can use ION Setup to configure meter
settings, in addition to using the display or meter webpages.
In either case, modify your meter’s Ethernet settings to those provided by your
network system administrator before connecting the device to your local area
network (LAN).

IP address format and ranges

When you set your meter’s IPv4 or IPv6 addresses, make sure you use the
correct format and valid ranges.

Protocol Format
IPv4 0.0.0.0 to 255.255.255.255
IPv6 :: to FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:
FFFF

The double colon indicates that gaps are filled

with zeroes to make the IPv6 address the
correct length (32 hexadecimal numbers)

All meters ship from the factory with the IPv6 global address and IPv6 gateway
undefined (set to “::”). To communicate with the meter using IPv6 outside the local
network, you must configure these settings manually or use DHCP to assign the
addresses to the meter. Within the local network, you can use the meter’s IPv6
Link Local address.

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Communications PowerLogic™ ION9000 series

IP addresses and network port numbers

To specify a port for an outgoing IP address, append a colon then the port number
to the end of the IP address. For IPv6 addresses, enclosed the address in square
brackets then add the port number. For example, to specify the default port for
SFTP (port 22):
• IPv4: 169.254.0.10:22
• IPv6: [FE80::260:78FF:FE04:5943]:22

Configurable Ethernet settings

“W” indicates the setting can be configured (written) while “R” indicates it is read-
only.
NOTE: Some additional Ethernet settings are available in the Advanced
Ethernet menu in ION Setup and on the meter webpages.

Setting Display ION Setup Webpages

IPv4 address W W W
IPv4 Subnet mask W W W
IPv4 Default gateway W W W

IPv4 Assignment W W W
Mode (DHCP/Stored)

IPv6 Assignment W W W
Mode (DHCP/Stored)

Ethernet Device name R W W

Domain name R W W
IPv6 enabled W W W
IPv6 Link Local R R R
Address
IPv6 global address R W W

IPv6 gateway R W W

Ethernet Rx timeout — W W
Modbus TCP timeout — W W
Modbus gateway — W —

MAC address R R R
Ethernet primary DNS R W W

Ethernet secondary R W W
DNS

Configuring IPv4 / IPv6 communications settings using ION

Setup
You can configure your device’s IPv4 and IPv6 address settings, such as stored
addresses or address assignment mode, using ION Setup.
When configuring communications parameters, ensure you maintain at least one
communication path that allows full access to your device; otherwise, you may
permanently lose the ability to change your device’s configuration and access
additional data.

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NOTICE
LOSS OF ACCESS
Ensure you maintain sufficient access to communicate with and configure your
device.
Failure to follow these instructions can result in loss of access to the
device.

Contact your network system administrator for your IP addresses and other
Ethernet network configuration values.
1. Start ION Setup.
2. Open the Setup Assistant for your device.
3. Select Communications > Basic Ethernet and click the IPv4 or IPv6 tab.
4. Select the IP address then click Edit.
5. Select your IP address assignment mode.

IPv4

Selection Mode Description

Use DHCP to obtain an DHCP The meter acquires its IP addresses from
IPv4 address your network’s DHCP server. The Device
Name and Domain Name fields are used to
define the meter’s fully-qualified domain
name (FQDN).

Use the following IPv4 Stored The meter uses the IP addresses that you
address manually enter for IPv4 (address, subnet
mask and gateway).

For IPv6, select the IPv6 Enabled check box to enable IPv6 communications
or clear it to disable IPv6 communications.
NOTE: The IPv6 Link Local address itself is factory set and is read-only.

IPv6

Selection Mode Description

Use DHCP to obtain an DHCPv6 The meter acquires its IP addresses from
IPv6 address your network’s DHCPv6 server. The Device
Name and Domain Name fields are used to
define the meter’s fully-qualified domain
name (FQDN).

Use the following IPv6 Stored The meter uses the IP addresses that you
address manually enter for IPv6 (global address and
default gateway).

You can have different assignment modes for IPv4 and for IPv6.
6. Configure the settings for the selected mode then click OK.
The changes are saved to the meter. If ION Setup detects that the connection
information is already in use, you are prompted to confirm the change.
7. Click Yes to confirm the change or No to cancel.
An example of an instance where you might want to confirm the change is if
you are programming the meter to replace another meter already in service.

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DHCP settings available using ION Setup

Parameter Value Description

Device name Contact your local network The Ethernet device name is
administrator for parameter used by DPWS for self-
values. discovery over Ethernet and as
the hostname to uniquely
identify your meter for DHCP
and DNS.

By default, this is set to the

meter model plus the last six-
digits of the MAC address.

Domain name Contact your local network The Ethernet domain name for
administrator for parameter the network that the meter
values. resides on.

Stored IPv4 settings available using ION Setup

Parameter Value Description

IP address Contact your local network The IP address of your device.

administrator for parameter
values.
Subnet Mask Contact your local network The subnet IP address of your
administrator for parameter network.
values.
Gateway Contact your local network The gateway IP address of
administrator for parameter your network.
values.

Stored IPv6 address settings available using ION Setup

Parameter Value Description

Global Address Contact your local network The Internet protocol address
administrator for parameter of your device.
values.
Default Gateway Contact your local network The address the meter uses to
administrator for parameter route communications to a
values. different network or subnet.

If you do not set this or the

address is incorrect, you may
see slow communications or
communications errors.

ION Setup reconnection

If you change the settings for the Ethernet connection method you are currently
using to connect to the meter, ION Setup tries to reconnect to the meter using the
updated information. You can view the process in the Device reconnection dialog
box that appears.
• If ION Setup can successfully communicate using the new setting, this setting
appears in the IP Address drop-down list and the check box is selected. Click
OK to copy this information into the IP address field in Device Properties.
ION Setup will now use this address to communicate with the device.
• If ION Setup cannot successfully communicate using the new setting, the new
address appears in the IP Address but the check box is not selected. Either
select the check box and click OK (for example, you may want to use the new
setting if you are replacing a meter in service) OR select another address
option from the drop-down list. Click Test to check that ION Setup can
communicate with the meter using the new address, select the check box,
then click OK.

Configuring basic Ethernet settings using ION Setup

You can configure your device’s basic Ethernet settings using ION Setup.

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1. Start ION Setup.

2. Open the Setup Assistant for your device.
3. Select Communications > Basic Ethernet and click the TCP/IP tab.
4. Select a setting and then click Edit.
NOTE: Contact your network system administrator for the appropriate
values.
General Ethernet settings available using ION Setup

Parameter Value Description

Ethernet device name configurable This name is associated with

your meter when using
DPWS.

By default, it is the meter

type and the last 6
characters of its MAC
address.
Rx timeout configurable Specifies the number of
seconds the meter waits for
communication
acknowledgments.

Modbus TCP Timeout configurable Specify number of seconds

the meter waits before
disconnecting an idle
Modbus TCP connection.
Modbus Gateway 1 Disabled Specify the port on which
Modbus Gateway sends/
COM1 (CM1 Protocol) receives Modbus TCP
requests.
COM4 (CM4 Protocol)
For Modbus Gateway to
function properly, the serial
port protocol must be set to
Modbus Master. For
example, change CM1 from
FACTORY to MODBUS MASTER.

MAC address Read-only The media access control

(MAC) address is factory set
and is for reference only.
1 Modbus Gateway is supported only on one serial port at any given time.

Configuring basic Ethernet settings using the meter webpages

You can use the meter webpages to configure the IPv4, IPv6 and TCP/IP settings
for the meter.
When configuring communications parameters, ensure you maintain at least one
communication path that allows full access to your device; otherwise, you may
permanently lose the ability to change your device’s configuration and access to
additional data.

NOTICE
LOSS OF ACCESS
Ensure you maintain sufficient access to communicate with and configure your
device.
Failure to follow these instructions can result in loss of access to the
device.

Contact your network system administrator for your IP addresses and other
Ethernet network configuration values.

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1. Connect to your meter’s webpages.

Until you configure other Ethernet connection settings, you can connect to the
meter using its default IPv4 address or its IPv6 link local address, or by using
self-discovery over Ethernet by double-clicking the meter’s network icon.
2. Navigate to Setup > Ethernet.
3. Enter the appropriate value for the settings.
4. Click Advanced Settings to configure additional Advanced Ethernet settings,
such as timeouts and enabling/disabling certain protocols over Ethernet, if
needed.
5. Click Apply.
NOTE: If you are changing the address you used to access the
webpages, you will need to reconnect to the webpages after you click
Apply.

Ethernet settings available using the webpages

Parameter Value Description

MAC address Read-only The media access control

(MAC) address is factory set
and is for reference only.

Ethernet device name configurable The Ethernet device name is

used by DPWS for self-
discovery over Ethernet and as
the hostname to uniquely
identify your meter for DHCP
and DNS.

By default, this is set to the

meter model plus the last six-
digits of the MAC address.

Domain name Contact your local network The Ethernet domain name for
administrator for parameter the network that the meter
values. resides on.
Primary DNS Contact your local network The IP address of your
administrator for parameter network’s primary DNS server,
values. if your network uses DNS.

Secondary DNS Contact your local network The IP address of your

administrator for parameter network’s secondary DNS
values. server, if your network uses
DNS.

IPv4 settings available using the webpages

Parameter Value Description

IPv4 Assignment mode Stored Stored: The meter uses the IP

addresses that you manually
DHCP enter for IPv4 (address, subnet
mask and gateway).

DHCP: The meter acquires its

IP addresses from your
network’s DHCP server.
Stored IPv4 address Contact your local network The Internet protocol address
administrator for parameter of your device.
values.
Stored IPv4 Subnet Mask Contact your local network The Ethernet IP subnetwork
administrator for parameter address of your network.
values.
Stored IPv4 Gateway Contact your local network The Ethernet IP gateway
administrator for parameter address of your network.
values.
The webpage also displays the acquired IPv4 settings if the Assignment mode is set to DHCP.
NOTE: To disable communications using IPv4, set the Assignment mode to Stored and the
IPv4 Address to 0.0.0.0.

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IPv6 settings available using the webpages

Parameter Value Description

IPv6 Assignment Mode Stored Stored: The meter uses the IP

addresses that you manually
DHCPv6 enter for IPv6 (Global address,
gateway address).

DHCPv6: The meter acquires

its IP addresses from your
network’s DHCP server.
IPv6 Link Local Address Read-only TheIPv6 Link Local address is
factory set and is read-only.

Stored IPv6 Global Address Contact your local network The Internet protocol address
administrator for parameter of your device.
values.
Stored IPv6 Gateway Contact your local network The address the meter uses to
administrator for parameter route communications to a
values. different network or subnet. If
you do not set this or the
address is incorrect, you may
see slow communications or
communications errors.
The webpage also displays the acquired IPv6 settings if the Assignment mode is set to DHCP.
NOTE: To disable communications over IPv6, set Enable IPv6 in Advanced Settings to No.
NOTE: You must enclose an IPv6 address in square brackets when typing it in a web browser,
for example: “http://[fe80::260:78ff:fe04:5943]”.

Configuring Ethernet communications settings using the

display
You can configure basic Ethernet communications settings using the display.
Obtain your meter’s IP address and other network information from your network
administrator or IT department before you begin.
You can use the display to select the IP address assignment mode for IPv4 and
IPv6, configure stored IPv4 addresses, and view other settings. To configure the
Ethernet settings that are not available on the display or are read-only, use the
meter’s webpages or ION Setup.
1. Go to Setup Menu > Communications Setup.
2. Scroll through the screens until you reach the setting you want to configure
then press the Edit icon.
3. Select the IPv4 or IPv6 Assignment Mode, if required.

Option Description

Stored The meter uses the IP addresses that you manually enter for IPv4
(address, subnet mask and gateway) and IPv6 (Global address,
gateway address).

DHCP/DHCPv6 The meter acquires its IP addresses from your network’s DHCP
server.

You can have different assignment modes for IPv4 and for IPv6.
If you set the IPv4 Assignment Mode to Stored, continue with the remaining
steps to configure stored IPv4 addresses. If you are using addresses
acquired from a DHCP server, press the down arrow to view the assigned
addresses.
4. Go to the Stored IPv4 Address Setup screen and press the Edit icon.

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5. Configure your meter’s stored IPv4 Addresses, as required.

Stored IPv4 address settings available using the display

Parameter Values Description

IP Address Contact your local Sets the IP address for the meter
network administrator for
parameter values. Your meter’s default IP address is
169.254.0.10
Subnet Mask Contact your local Used if subnetting applies to your network
network administrator for
parameter values. Your meter’s default subnet address is
255.255.0.0
Gateway Contact your local Used in networks with multiple segments
network administrator for
parameter values. Your meter’s default gateway address is
0.0.0.0
MAC Address Read-only Your meter’s media access control (MAC)
address

DHCP
The meter can function as a DHCP (Dynamic Host Configuration Protocol) client,
allowing a DHCP server to assign IP addresses to the meter.
The meter supports assignment of the following addresses by a DHCP server
when the Assignment Mode is set to DHCP:
• IPv4 IP Address
• IPv4 Subnet mask
• IPv4 Gateway
• IPv6 Global Address
• IPv6 Gateway

Considerations for using DHCP

• It is recommended that you also set up a DNS server and configure software
and other devices to use the meter’s name to communicate with it.
Alternatively, you can configure the DHCP server to always provide the same
address to the meter.
• When you switch the assignment mode from DHCP to Stored, the meter
reverts to using its default IP addresses as the Stored addresses.
• When you switch the assignment mode from Stored to DHCP, the acquired
addresses display as None until the meter receives addresses from the
DHCP server.
• When using IPv6, the meter’s fully-qualified domain name (FQDN) is not sent
to the DHCP server. It is important that you make sure what is configured on
the meter matches what is configured on your network.
• If the meter is not able to communicate to the DHCP server:
◦ When using IPv4, the meter will try to connect to the DHCP server for
approximately one minute. If the meter cannot connect to the DHCP
server, it will revert to the default IP address, but the Assignment Mode will
remain DHCP.
◦ When using IPv6, the meter will continue to try to connect to the DHCP
server, even if it does not receive an address.
NOTE: If the DHCP server has not assigned an IP address and you
need to reconnect to the meter, use the meter's IPv6 link local
address.
◦ For IPv4, if the meter’s fully-qualified domain name (FQDN) is not found
on the DHCP server, an event is logged in the event log. For IPv6, if the
meter’s fully-qualified domain name (FQDN) is not found on the DHCP

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server, no event is logged; this is important to keep in mind when

troubleshooting communications issues in a system using DHCP.

Meter domain name

You can configure the meter as a DNS client in systems using a DNS server.

Domain name resolution (DNS)

A DNS (domain name system) server maps domain names to IP addresses. If you
configure the meter to use a DNS server, the meter can communicate with other
network resources using their domain names, rather than their IP addresses, and
vice versa. For example, if your network has an SMTP server with the domain
name of smtp.company.com, you can enter smtp.company.com as the SMTP
Server address in the meter’s communications settings.

The meter’s fully-qualified domain name (FQDN)

To allow other network resources to communicate to the meter using its domain
name, you must configure the meter’s Ethernet Device Name setting to match that
used by the DNS server. The meter’s fully-qualified domain name is its Ethernet
name plus its Domain name. For example, if the meter’s Ethernet name is
ElectricityHQ and its Domain name is companyXYZ.com, the FQDN will be
ElectricityHQ.companyXYZ.com.
NOTE: This domain name is used for both IPv4 and IPv6 communications. It
is used to identify the meter in a system using DNS and to identify the meter
when using DPWS for self-discovery over Ethernet.

Network protocol control

The network protocol control feature allows you to enable, disable or change the
port number of the network protocols supported on your meter.
Disabling unused ports is considered a cybersecurity best practice to help
minimize unauthorized access to your meter.
NOTE: The protocol port number may not be configurable on all protocols.

Network protocol control using ION Setup

Use ION Setup to enable, disable or change the port number of the network
protocols supported on your meter.
When configuring communications parameters, ensure you maintain at least one
communication path that allows full access to your device; otherwise, you may
permanently lose the ability to change your device’s configuration and access to
additional data.

NOTICE
LOSS OF ACCESS
Ensure you maintain sufficient access to communicate with and configure your
device.
Failure to follow these instructions can result in loss of access to the
device.

1. Open the Setup Assistant for your meter.

See the ION Setup Help for instructions.
2. Select Communications > Advanced Ethernet and click the Protocols tab.
Enter your login credentials as required.

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3. Select a protocol from the list and click Edit.

4. Select the Enabled check box to enable the port. Clear the check box to
disable the port.
NOTE: The IEC61850 port is enabled when a valid CID file is uploaded to
the meter. The port is disabled by removing the CID file.
NOTE: For EtherGate functionality, the EtherGate protocol must be
enabled and the applicable serial port set to EtherGate.
5. Select a port number from the Port Number drop-down list or by clicking in
the Port Number field and entering a port number.
6. Click OK.
If multiple ports are set to the same number, ION Setup responds with a
message indicating that the port is already in use by another protocol.

Network protocol control using the meter webpages

Use the meter webpages to enable, disable or change the port number of the
network protocols supported on your meter.
The Setup tab contains configurable elements for enabling, disabling and
changing the port numbers for your network protocols.
When configuring communications parameters, ensure you maintain at least one
communication path that allows full access to your device; otherwise, you may
permanently lose the ability to change your device’s configuration and access to
additional data.

NOTICE
LOSS OF ACCESS
Ensure you maintain sufficient access to communicate with and configure your
device.
Failure to follow these instructions can result in loss of access to the
device.

1. Open a web browser and enter your meter’s IP address in the address bar.
The webpage login is displayed.
2. Enter your login credentials.
3. Navigate to Setup > Ethernet.
4. Click Advanced Settings at the bottom of the screen.
5. Select YES or NO to enable or disable each configurable protocol.
6. Enter the port number for each configurable protocol.
7. Click Apply to send these settings to your meter.

Network protocol control using the display

The Ethernet Port Enable Setup allows you to enable or disable your network
protocols through the display.
When configuring communications parameters, ensure you maintain at least one
communication path that allows full access to your device; otherwise, you may
permanently lose the ability to change your device’s configuration and access to
additional data.

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PowerLogic™ ION9000 series Communications

NOTICE
LOSS OF ACCESS
Ensure you maintain sufficient access to communicate with and configure your
device.
Failure to follow these instructions can result in loss of access to the
device.

NOTE: You cannot change the Ethernet port number assignments through the
display.
1. Press the Home button on the display.
2. Navigate to Setup Menu > Ethernet Port Enable Setup.
3. Press Edit. Enter your meter’s password, if prompted.
4. Press the up or down icons to navigate available Ethernet protocols. A gray
bar appears behind the active selection.
5. Press Enable/Disable.
6. Press Select to accept the change.
7. Press Select to confirm.

Serial communications
The meter supports serial communications through its onboard RS-485 ports.

RS-485
In an RS-485 network, there is one master device, typically an Ethernet to RS-485
gateway. It provides the means for RS-485 communications with multiple slave
devices (for example, meters). For applications that require only one dedicated
computer to communicate with the slave devices, a USB to RS-485 converter can
be used to connect to the master device.
Up to 32 devices can be connected on a single RS-485 bus.

RS-485 wiring
Connect the devices on the RS-485 bus in a point-to-point configuration, with the
(+) and (-) terminals from one device connected to the corresponding (+) and (-)
terminals on the next device.

RS-485 cable
Use a shielded 2 twisted pair or 1.5 twisted pair RS-485 cable to wire the devices.
Use one twisted pair to connect the (+) and (-) terminals, and use the other
insulated wire to connect the C terminals.
The total distance for devices connected on an RS-485 bus should not exceed
1200 m (4000 ft).

RS-485 terminals
C Common. This provides the voltage reference (zero volts) for the data plus and data minus
signals

Shield. Connect the bare wire to this terminal to help suppress signal noise that may be
present. Ground the shield wiring at one end only (either at the master or the last slave
device, but not both).

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- Data minus. This transmits/receives the inverting data signals.

+ Data plus. This transmits/receives the non-inverting data signals.

NOTE: If some devices in your RS-485 network do not have the C terminal,
use the bare wire in the RS-485 cable to connect the C terminal from the
meter to the shield terminal on the devices that do not have the C terminal.

RS-485 configuration
Before connecting your device to the RS-485 bus, use ION Setup, the meter
webpages or the display to configure your meter’s default RS-485 settings.
Your meter has two RS-485 connections.
Each RS-485 connection must have a unique unit identifier (Unit ID) and have the
following settings match the rest of the devices on the RS-485 bus:
• Protocol
• Baud rate
• Parity and stop bits
You can configure the following settings to help optimize communications
performance:
• RTS delay
• RS-485 bias
You can use a communications converter (USB to RS-485 or RS-232 to RS-485)
or an Ethernet gateway device to connect to your meter.

RS-485 Bias
You can use the RS-485 bias setting to fine tune communications.
Set the RS-485 bias to ON when the meter is acting as a master over RS-485
communications, and set the RS-485 bias to OFF when the meter is acting as a
slave. You can configure RS-485 biasing through ION Setup, the meter webpages
or the display.

Serial protocols and ports

Your meter supports serial communications protocols on its RS-485 ports.

• ION • EtherGate
• Modbus RTU • GPS: Truetime/Datum 1
• Modbus Master • GPS: Arbiter 1
• DNP 3.0 • GPS: Arbiter-Vorne 1
• DLMS • None 2
1 These protocol settings are used for connecting to a GPS receiver communicating in serial ASCII
format.
2 This protocol setting stops communications using this port.

Configuring serial communications settings using ION Setup

Use ION Setup to configure the meter’s serial communications settings.
Before configuring serial parameters, make sure you have a unique unit ID for
your meter and know the serial network settings (protocol, baud rate, parity and
stop bits).
1. Start ION Setup.
2. Open the Setup Assistant for your device.

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3. Select Communications > Serial Settings.

4. Select Com1 or Com4 tab, depending on which hardware serial port you are
configuring.
5. Select a setting and then click Edit to configure the setting to match your
communications system.

Serial communications settings available using ION Setup

Parameter Values Description

Protocol ION, Modbus RTU, Sets the communications protocol for your
Modbus Master, DNP meter’s RS-485 port
v3.00, DLMS, EtherGate,
NOTE: the NONE setting stops
GPS: Truetime/Datum, communications using this port.
GPS: Arbiter, GPS:
Arbiter-Vorne, Factory,
None
Baud Rate 2400, 4800, 9600, 19200, Sets the data rate, in bits per second
38400, 57600, 115200

Rx Timeout 0.1–15 Sets the transmit delay (timeout for receiving

an entire message from a device) in seconds1

Unit ID 1–9999 Sets the meter’s unique ID on the RS-485

network
NOTE: Modbus serial device range 1 to
247
Serial Port 8N1, 8N2, 8E1, 8E2, 8O1, Sets the parity and stop bits for the port
8O2
RS485 Bias Off, On Turns on biasing when mastering devices
over the RS-485 port
1 Only applies to a subset of protocols.

Configuring serial communications settings using the

webpages
You can use the meter’s webpages to configure your serial communications
settings.
Before configuring serial parameters, make sure you have a unique unit ID for
your meter and know the serial network settings (protocol, baud rate, parity and
stop bits).
1. Connect to your meter’s webpages using the meter’s IPv4 address or its IPv6
link local address, or use self-discovery then double-clicking the meter’s
network icon.
2. Navigate to Setup > Serial Port.
3. Enter the appropriate value for the settings.

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4. Click Advanced Settings to configure additional settings, if needed (for

example, RS485 biasing or Rx Timeout).

Basic serial communications settings available using the webpages

Parameter Values Description

Protocol ION, Modbus RTU, Sets the communications protocol for your
Modbus Master, DNP meter’s RS-485 port
v3.00, DLMS, EtherGate,
NOTE: the NONE setting stops
GPS: Truetime/Datum, communications using this port.
GPS: Arbiter, GPS:
Arbiter-Vorne, Factory,
None
Baud Rate 2400, 4800, 9600, 19200, Sets the data rate, in bits per second
38400, 57600, 115200

Unit ID 1–9999 Sets the meter’s unique ID on the RS-485

network
NOTE: Modbus serial device range 0 to
247

Advanced serial communications settings available using the

webpages

Parameter Values Description

RTS Delay 0–1 The delay in seconds before the transmission

of the packet.

Rx Timeout 0.1–15 Sets the transmit delay (timeout for receiving

an entire message from a device) in seconds1

Serial Port 8N1, 8N2, 8E1, 8E2, 8O1, Sets the parity and stop bits for the port
8O2
RS485 Bias OFF, ON Turns on biasing when mastering devices
over the RS-485 port
1 Only applies to a subset of protocols.

Configuring serial communications using the display

You can configure your meter’s basic serial communications settings using the
display.
Before configuring serial parameters, make sure you have a unique unit ID for
your meter and know the serial network settings (protocol, baud rate, parity and
stop bits).
1. Press the Home button.
2. Navigate to Setup Menu > Communications Setup.
3. Press the up and down icons to scroll and select COM1 Setup or COM4
Setup.

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PowerLogic™ ION9000 series Communications

4. Configure your meter’s serial settings as required.

Serial communications settings

Parameter Values Description

Protocol ION, Modbus RTU, Sets the communications protocol for your
Modbus Master, DNP meter’s RS-485 port
v3.00, DLMS, EtherGate, NOTE: the NONE setting stops
GPS: Truetime/Datum, communications using this port.
GPS: Arbiter, GPS:
Arbiter-Vorne, Factory,
None
Baud Rate 2400, 4800, 9600, 19200, Sets the data rate, in bits per second
38400, 57600, 115200

Rx Timeout 0.1–15 Sets the transmit delay in seconds

Unit ID 1–9999 Sets the meter’s unique ID on the RS-485

network
NOTE: Modbus serial device range 1 to
247
Serial Port 8N1, 8N2, 8E1, 8E2, 8O1, Sets the parity and stop bits for the port
8O2
RS485 Bias OFF, ON Turns biasing off or on when mastering
devices over the RS-485 port

Disabling serial communications ports

Disabling serial communications using ION Setup

You can disable serial communications ports (COM1 or COM4) through ION
Setup.
Disabling unused ports is considered a cybersecurity best practice to help
minimize unauthorized access to your meter.
1. Open the Setup Assistant for your meter. See the ION Setup Help for
instructions.
2. Select Communications > Serial Settings.
3. Click the COM1 or COM4 tab.
4. Select Protocol and click Edit.
5. Select None from the drop-down list and click OK.

Disabling serial communications using the meter webpages

You can disable serial communications ports (COM1 or COM4) through the meter
webpages.
Disabling unused ports is considered a cybersecurity best practice to help
minimize unauthorized access to your meter.
1. Open a web browser and enter your meter’s IP address in the address bar.
The webpage login prompt is displayed.
2. Enter your login credentials.
3. Navigate to Setup > Serial Port and expand the Basic Settings section.
4. Choose COM1/ RS485#1 - Protocol or COM4/ RS485#2 - Protocol from the
drop-down list box and select None to disable the port.
5. Click Apply. When prompted, click Yes to save the changes.

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Disabling serial communications using the display

You can disable serial communications ports (COM1 or COM4)through the
display.
Disabling unused ports is considered a cybersecurity best practice to help
minimize unauthorized access to your meter.
1. Press the Home button.
2. Navigate to Setup Menu > Communications Setup.
3. Press Select.
4. Scroll then select COM1 Setup or COM4 Setup.
5. Press the navigation icon to scroll and select Protocol.
6. Press Edit. Enter user credentials if prompted.
7. Press the down icon and select None to disable the port.
8. Press Select when you are finished. If prompted, press Select again to
accept the changes.

ION
ION is the native protocol and architecture of your meter.
The basic building blocks of ION architecture are the ION modules, each of which
is specialized to perform a specific task and contains data and instructions on how
to manage that data. ION modules are combined (linked) together to create the
meter’s functions and features. ION modules that are linked together to perform a
specialized task are called a framework, such as the Power Quality framework.
These different functional frameworks are then grouped together to define the
entire meter, and are collectively referred to as the device template.
Your meter ships with a default device template which provides extensive
capabilities. You can also configure your meter’s template to modify your meter’s
existing functions or to create new functions.
See the ION Reference, available from www.se.com for further information about
ION architecture and a detailed description of the different ION modules. See the
ION Device Template Reference, available from www.se.com, for details on the
modules and their configuration in your meter’s default template.

Modbus
Modbus is a master/slave communications protocol where the master initiates
transactions and the slave(s) responds with the requested information or action.
Your device can function as a Modbus slave or Modbus master, depending on
how it is configured. Your device comes with Modbus slave functionality
configured and ready to use. You can add custom Modbus information to the
default Modbus slave data provided by your device.

Key terms

Term Definition
Modbus gateway A communications method that lets you communicate through an
Ethernet gateway device to a Modbus serial network connected to
that device.
Modbus master A device that issues commands and receives responses from
Modbus slave devices. Serial Modbus networks can only have one
Modbus master per network.

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Term Definition
Modbus RTU Serial Modbus protocol format; Modbus RTU transmits data using
binary. Master and slave devices must use the same format.

Modbus register/address Identifies the data to read/write. Modbus register maps are available
for Modbus slave devices and detail the information available from
the slave device. More than one register may be used to store a
single value.

Modbus slave A device that responds to Modbus commands and performs actions
or provides information back to the Modbus master. Most Modbus
networks contain multiple slave devices.

Modbus TCP The Ethernet Modbus protocol format.

Modbus unit ID The identifier for a slave Modbus device.

You can download your device’s Modbus map from www.se.com and get
additional information about the Modbus protocol from www.modbus.org.

Modbus best practices for Ethernet

In order for your meter to operate as an Ethernet Modbus device, you must
complete some prerequisite configuration.
NOTE: You do not need to perform any Modbus-specific configuration for your
meter to function as a Modbus slave device over Ethernet.

Prerequisite Description

Ethernet All devices must have a working Ethernet connection.

IP address All devices must have a unique IP address.

Port All devices must be communicating over Ethernet port 502 for Modbus TCP.

NOTE: Devices supporting multiple simultaneous Modbus TCP connections

can have communications delays. Adjust your network timeout settings to
accommodate this.

Modbus best practices for serial

In order for your meter to operate as a serial Modbus device, you must complete
some prerequisite configuration.

Prerequisite Description

Wiring The device’s serial connection must be wired correctly.

The Modbus slave devices must have communications wiring to the Modbus
master.
Protocol Slave: for your meter to be a serial Modbus slave, the meter’s protocol must be
set to Modbus RTU. Master and slave devices must use the same format.

Master: for your meter to be a serial Modbus master, the meter’s protocol must
be set to Modbus Master.
Baud rate The baud rate must be the same for all devices on the serial Modbus network.

Stop bits and The communication stop bits and parity (for example, 8N1) must be the same
parity for all devices on the serial Modbus network.

Unit ID Each device on the serial Modbus network must have a unique unit ID (also
called the device address).

Your meter as a Modbus master

Your meter as a Modbus master with Ethernet Modbus slave

devices
Your meter can function as a Modbus master with Ethernet Modbus slave devices.

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A. Ethernet
B. Your meter
C. Modbus slaves

For Modbus mastering, you must add the Modbus slave devices using ION Setup.

Your meter as a Modbus master with serial Modbus slave

devices
Your meter can function as a Modbus master with serial Modbus slave devices.

A. Ethernet
B. Your meter
C. RS-485 Modbus RTU
D. Modbus slaves

For Modbus mastering, you must add the Modbus slave devices using ION Setup.

Modbus master best practices

In order for your meter to operate as a Modbus master, you must complete some
prerequisite configuration.
NOTE: These settings are required in addition to the serial or Ethernet
Modbus prerequisites.

Prerequisite Description

Modbus slave All Modbus slave devices must be communicating and appropriately
devices configured.

Protocol • Modbus mastering serial devices: the master’s serial port protocol must
be set to Modbus master.
• Modbus mastering Ethernet devices: the master must be communicating
to the slave devices over Ethernet port 502.
NOTE: Having more than one Modbus master on a serial Modbus network
may cause communication conflicts.

Mastered The Modbus master device must have the slave device information entered for
devices mastering.

Configuring your meter as a Modbus master using ION Setup

You can configure your device to Modbus master slave devices over serial or
Ethernet.
Make sure your master and slave devices have the prerequisite communications
wiring and configuration before configuring your meter as a Modbus master.

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If the meter is a Modbus master over TCP/IP, the Modbus TCP/IP and Modbus
RTU protocols must be enabled.
NOTE: Devices supporting multiple simultaneous Modbus TCP connections
can have communications delays. Adjust your network timeout settings to
accommodate this.
The meter as a Modbus master over TCP/IP attempts to communicate with a
slave device for up to 100 seconds (as per the RFC 1122 standard) before moving
on to the next slave device.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Communications > 3rd Party Protocols and click on the
Modbus Master tab.
4. Click Add to add a Modbus slave device.
The Modbus Device dialog appears.
5. Enter the Modbus slave information:
– Enter the Modbus slave device’s name and a label suffix (if applicable).
– Select the device type of the slave device from the Device Type drop-
down list box.
– Enter the unit ID of the Modbus slave device into the Slave ID text box.
– Select the serial or TCP connection from the Connected via drop-down
list box. This is the connection from the Modbus master to the slave
device.
6. Click Connections. The Modbus Master Connections dialog appears.
7. Select the tab that corresponds to the connection you are configuring (for
example, if you selected TCP Connection 1 from the Connected via drop-
down list box, select the TCP 1 tab) and configure it based on the connection
type.

Connection type Configuration

Serial connection Select the serial communications port that is connected to the
Modbus slave devices from the Assigned Port list.

TCP connection Enter the IP address of the Modbus slave device, making sure that
the IP port is set to 502.

Make sure that the Modbus RTU and Modbus TCP/IP protocols are
enabled.

8. Click OK to return to the Modbus Device dialog.

9. Click OK to add the slave device. The device now appears on the list. Repeat
these steps to add all of your Modbus slave devices.

Your meter as a Modbus slave

Your meter as a Modbus slave over Ethernet

Your meter can function as a Modbus slave over Ethernet.

A. Modbus master
B. Ethernet Modbus TCP
C. Your meter

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Your meter does not require any Modbus-specific configuration to act as a

Modbus slave device over Ethernet.

Your meter as a Modbus slave on a serial network

Your meter can function as a Modbus slave on a serial network.

A. Modbus master
B. RS-485 Modbus RTU
C. Your meter
D. Modbus slaves

Your meter’s serial connection must be wired and configured correctly. The same
mode of serial communication must be used for all devices on the network.

Configuring your meter as a Modbus slave using ION Setup

You can use ION Setup to configure your meter as a Modbus slave.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Communications > Serial settings. Select the tab for the serial
port you want to configure.
4. Highlight the parameter and click Edit to configure the serial port’s Modbus
parameters as required.

Parameter Setting

Protocol Modbus RTU or Modbus Master

RS485 Bias • OFF if the meter is a Modbus slave
• ON if the meter is a Modbus master

5. Configure the meter’s other serial port parameters as required.

For Modbus mastering, you must add the Modbus slave devices using ION
Setup.

See your device’s Modbus map, available from www.se.com for Modbus register
information.

Configuring your meter as a Modbus slave using the webpages

You can use the meter webpages to configure your meter as a Modbus slave.
1. Connect to your meter’s webpages.
2. Navigate to Setup > Serial Port.
3. Expand Basic Settings or Advanced Settings and configure the serial port’s
Modbus parameters as required.

Parameter Setting

Protocol Modbus RTU or Modbus Master

• OFF if the meter is a Modbus slave
RS485 Bias
• ON if the meter is a Modbus master

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4. Configure the meter’s other serial port parameters as required.

For Modbus mastering, you must add the Modbus slave devices using ION
Setup.

See your device’s Modbus map, available from www.se.com for Modbus register
information.

Configuring your meter as a Modbus slave using the display

You can use the display to configure your meter as a Modbus slave.
1. Press the Home button.
2. Navigate to Setup Menu > Communications Setup, scroll and select COM1
or COM4 Setup.
3. Configure the serial port’s Modbus parameters as required.

Parameter Setting

Protocol Modbus RTU or Modbus Master

• OFF if the meter is a Modbus slave
RS485 Bias
• ON if the meter is a Modbus master

4. Configure the meter’s other serial port parameters as required.

For Modbus mastering, you must add the Modbus slave devices using ION
Setup.

See your device’s Modbus map, available from www.se.com for Modbus register
information.

Supported Modbus features

Your meter supports specific Modbus data classes, data formats, function codes
and commands.

Modbus data classes

Class Description

Coils Digital bits that can be read and written to

Input status Digital bits that can be read

Input registers 16-bit integers that can be read

Holding registers 16-bit integers that can be read and written to

Modbus data formats

Format Type # of Modbus registers used

Unsigned 16-bit Integer 1

Signed 16-bit Integer 1

Unsigned 32-bit Integer 2

Signed 32-bit Integer 2

Unsigned 32B-M10K Integer 2

Signed 32B-M10K Integer 2

IEEE float1 Floating point 2

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Format Type # of Modbus registers used

Packed Boolean for inputs Integer 1

Packed Boolean for coils Integer 1

Unsigned 16-bit read/write Integer 1

Signed 64 bit Integer 4

1Meters acting as Modbus masters support two versions of IEEE float with different word orders:
high/low = Big Endian, low/high = Little Endian.

16-bit data (one word) is transmitted with most-significant byte first and least-
significant byte second.
32-bit data (two words) is transmitted with the most-significant word first and the
least-significant word second.

Modbus function codes

Function Description Master/slave

1 Read coil status Master and slave

2 Read input status Master and slave

3 Read holding registers Master and slave

4 Read input registers Master

5 Write to a coil Master

6 Write to a holding register Master and slave

15 Write to multiple coils Master

16 Write to multiple holding registers Master and slave

17 Report slave ID (serial only) Master and slave

43 (sub code 14) Read device identification Master and slave

100 Read scattered holding registers Master and slave

Modbus commands
A Modbus master command to unit ID 0 is broadcast (sent to) all Modbus slave
devices. The only supported broadcast command is preset multiple registers.
For serial Modbus networks with only one slave device, the master can send
commands using the single connection, one-to-one address of unit ID 248,
regardless of the slave device’s actual unit ID.

Modbus implementation
Your meter's Modbus implementation includes exception codes, invalid register
responses, fixed and configurable register maps, and security.

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Modbus exception codes

Code Name Description

01 Illegal function The requested command is invalid.

02 Illegal address This code indicates one of the following:

• The requested address is invalid for that function.
• The requested address is not within the valid register
range for this device.
• The requested address is protected by device
security.

03 Illegal value This code indicates one of the following:

• The requested value is not allowed for that register in
the device.
• The requested register is part of a multi-word value.

Modbus invalid read registers responses

Invalid type Read response

Unmapped (unused)1 register 0x8000

Reserved1 register responses by type

Signed integer 16-bit 0x8000

Unsigned integer 16-bit 0xFFFF

Signed integer 32-bits 0x80000000

Unsigned integer 32-bits 0xFFFFFFFF

Signed integer 64-bits 0x8000000000000000

Float32 0xFFC00000

(NaN = Not a number)

1 IRIG-B can only be connected to one of the digital inputs located on the meter base, not an option
module. Unmapped (unused) registers are registers that will never be used by the meter, and
therefore have no defined format. Reserved registers have a defined format and are intended for
use by the meter, its options or its variants.

Modbus invalid write registers response

If the meter receives a write command to a Modbus register address that does not
have a register mapped, the meter will not respond. No data is written or stored,
and the meter will not send back a rejection to the request.
If the meter receives a write command to a read-only Modbus register address,
exception code 3 (illegal value) is returned.

Fixed and configurable Modbus map

Your device has a fixed (static) register map for meter data and a flexible, user-
configured register map.

Modbus security
Your meter’s onboard security options include Modbus-specific settings. These
security settings may need to be configured in order to write Modbus data to the
meter.

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Modbus map
Your meter’s default Modbus register information (map) is available for download
from www.se.com.
The Modbus register information includes:
• registers and mapped values
• formats and scaling
• additional details where applicable
NOTE: Your meter’s Modbus registers are specified differently than previous
devices using ION architecture. If you are configuring Modbus slave
information on your meter, confirm you are using the appropriate Modbus
register addressing. Refer to your meter’s Modbus map for more information.
Your meter has a fixed (static) register map which contains the most common
metering values. This map is defined by a series of Data Mapping modules, which
also determine the values shown on the meter webpages or the display. The Data
Mapping modules are named based on the type of information they map to
Modbus:

Data Mapping module Description

Data Mapping Dmd Modules Maps kW, kVA and kVAR demand data such as
kW sd del (sliding demand kilowatts delivered)
as well as current demand such as I a sd (sliding
demand phase A current).

Data Mapping Egy Modules Maps kWh, kVAh and kVARh delivered and
received data, including conditional, quadrant
and incremental energies.

Data Mapping EN Modules Maps present interval EN50160 power quality

compliance data.

Data Mapping EN Prev Modules Maps previous interval EN50160 power quality
compliance data.

Data Mapping I/O Modules Maps input metering data, alarms, resets and
reset counts.
Data Mapping Meas Modules Maps measured data from the standard and
high-speed Power Meter module.

The Cfg Modbus Map Enable setup register may

exist in this module.
Data Mapping PQ Modules Maps power quality data such as Crest Factor, K
Factor and total harmonic distortion, including
IEC 61000-4-30 power quality compliance data.

Data Mapping Stats Modules Maps statistical low, mean and high data values,
such as I a mean (phase A current average
value).

Data Mapping TOU Modules Maps time-of-use (TOU) data, such as seasons,
rates, and per-season demand such as kW sd
rec A (sliding demand kilowatts received in
season A).

You can add extra Modbus information or duplicate information that is already in
the fixed map to different Modbus registers using Modbus Slave modules.
See the ION Reference available from www.se.com for detailed information about
Data Mapping modules and Modbus Slave modules.

Configuring custom Modbus data using ION Setup

You can add custom data to your meter's default Modbus map, completely
customize your meter's Modbus map, or revert your meter's Modbus map back to
its default configuration using ION Setup.
You can download your meter’s Modbus map information from www.se.com.
1. Start ION Setup.

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2. Open the Setup Assistant for your meter.

3. Navigate to Communications > 3rd party protocols and click on the
Modbus Slave tab.
The name of the meter’s current Modbus map is displayed, along with the
quantity of custom registers and their start and end addresses.
4. Select the map name and click Edit.
The Modbus Slave Mode Setup screen is displayed.
5. Select your meter’s method of Modbus slave mapping. If you select Default
or Disabled, click Finish to configure your meter and return to the Setup
Assistant, otherwise select Next to access the Modbus Slave Map Setup
screen.

Option Description

Default Sets your meter to use the default Modbus map. Any custom Modbus
slave data is removed.
NOTE: You can download your meter’s Modbus map information
from www.se.com.
Modified Add Modbus information in addition to the meter’s default Modbus
map.

Custom Removes the meter’s default Modbus map so that all registers are
available, and you can create a completely custom Modbus map.
NOTE: Use this option if you want to make your meter’s Modbus
map identical to a device that it is replacing, for example in a
retrofit application.

Disabled Removes your meter’s Modbus data map. Modbus functions are
unaffected, but no meter Modbus data is available.

6. In the Modbus Slave Map Setup screen, you can modify parameters by
clicking Edit, or add parameters by clicking Add.
The Modbus Register screen is displayed.
7. Configure the Modbus register information and click OK to return to the
Modbus Slave Map Setup screen.
a. Source: click Select and chose a source from the Parameter Selection
screen. Select Show all available registers to see a complete list of the
parameters available on your meter. Click OK.
b. Address: enter the Modbus address that will hold the Source data.
NOTE: If you hover your mouse over the Address field, a tooltip
indicates the Modbus function code and start address to send for
retrieving the data.
c. Format: select the Modbus data format from the list.
d. Scaling: select the scaling value from the list, or select Custom and click
Scales to configure custom scaling.
8. In the Modbus Slave Map Setup screen you can click Delete to remove a
Modbus register, Set Name to create a new name for the set of additional
data mapped to Modbus, or Save As to save the additional data you have
mapped to Modbus as a separate file.
9. Click Finish to complete your meter’s Modbus slave configuration and return
to the Setup Assistant.

Ethernet gateway
Ethernet gateway is a communications method that allows you to communicate
through a gateway device to a serial network.

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When a meter with gateway capabilities is installed on an Ethernet network, a

master device (such as an energy management system) can communicate
through the gateway meter to a serial network of devices connected to the
gateway meter’s serial port(s). The maximum number of devices on the serial
network is determined by the limitations of the gateway meter’s serial port.

RS-485

120 Ω

A. LAN/WAN
B. Ethernet gateway meter
C. Serial RS-485 network of devices
D. Terminating resistor

There are two types of Ethernet gateways that you can configure on your meter:
• EtherGate: a single TCP connection communicates through the gateway
meter to a serial network of devices.
• Modbus gateway: up to a maximum of 32 Modbus master TCP connections
communicate through the gateway meter to a serial network of Modbus
devices.

EtherGate
The meter can function as an Ethernet gateway (EtherGate).
EtherGate is a protocol-agnostic communications method that lets you
communicate through a gateway meter to a serial network of devices letting ION
or other RTU over TCP data pass through the gateway meter to other networks,
including third party systems. When a meter installed on the Ethernet network has
EtherGate enabled, a master device (such as an energy management system)
can communicate through the gateway meter to a serial network of devices wired
to the gateway meter’s COM port. You must create an additional communications
connection to the gateway meter in order to read its information.
NOTE: EtherGate supports only one master device.
Before proceeding, make sure you have completed the following tasks:
• Confirm the serial network of devices are wired to the gateway meter’s serial
communication port.
• Confirm all serial devices are configured to have the same baud rate, serial
port settings (for example, 8N1), and protocol (ION).
• Confirm each serial device has a unique unit identifier (unit ID/address).
• Confirm your gateway meter is communicating over Ethernet.

Configuring EtherGate using ION Setup

Use ION Setup to configure EtherGate communications on your meter.
1. Start ION Setup.

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2. Open the Setup Assistant for your meter.

3. Navigate to Communications > Serial settings.
4. Select the tab (Com1 or Com4) for the serial port you want to configure.
5. Highlight the parameter and click Edit. Enter the meter password if prompted,
change the setting, then click OK to save the changes.

Parameter Setting

Protocol EtherGate
Baud Rate
Serial port settings must match the settings for all connected
Serial Port serial devices

6. Create an Ethernet gateway site to access the serial network of devices

through your gateway meter.

Configuring EtherGate using the webpages

You can use the meter webpages to configure EtherGate communications on your
meter.
1. Connect to your meter’s webpages.
2. Navigate to Setup > Serial Port.
3. Expand Basic Settings or Advanced Settings and modify the settings for the
serial port you are configuring for EtherGate communications (
COM1 / RS485#1 or COM4 / RS485#2).
4. Change the settings, then click Apply. Click Yes to save the changes.

Parameter Setting

Protocol EtherGate
Baud Rate
Serial port settings must match the settings for all connected
Serial Port serial devices

You can use ION Setup to create an Ethernet gateway site and access the serial
network of devices connected through the EtherGate meter.

Configuring EtherGate using the display

Use the display to configure a serial port to use the EtherGate protocol.
1. Press the Home button.
2. Navigate to Setup Menu > Communications Setup.
3. Press Select.
4. Scroll then select COM1 Setup or COM4 Setup.
5. Highlight the parameter and press Edit. Enter the meter password if
prompted, change the setting, then press Select to save the changes.

Parameter Setting

Protocol EtherGate
Baud Rate
Serial port settings must match the settings for all connected
Serial Port serial devices

You can use ION Setup to create an Ethernet gateway site and access the serial
network of devices connected through the EtherGate meter.

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Modbus Ethernet gateway

A Modbus Ethernet gateway allows multiple Modbus masters on the LAN/WAN to
connect to downstream serial Modbus slave devices.
A Modbus master device, such as an energy management system, can
communicate through the gateway meter to a serial network of devices connected
to the gateway meter’s serial port(s). The meter receives Modbus TCP/IP data on
TCP port 502, translates it to Modbus RTU then forwards it to the addressed slave
device.
This functionality allows the use of monitoring software to access information from
slave devices for data collection, trending, alarm/event management, analysis,
and other functions.

Modbus Ethernet gateway implementation

There are some specific aspects to your meter’s Modbus Ethernet gateway
implementation.
A Modbus request is sent through Ethernet using Modbus/TCP to the gateway
meter. If this request is addressed with the slave ID of one of the downstream
serial devices, the meter forwards the message to that device using Modbus RTU.
When the downstream device responds, the gateway meter forwards the
response back to the Modbus master. In addition to Modbus slave addresses 1 to
247, the Modbus gateway supports slave address 255, which sends a Modbus
request to the gateway meter only.
For Modbus gateway, you must install the serial Modbus slave devices, configure
them and connect them to your Ethernet-connected Modbus gateway meter.
Ensure that each serial device is configured to communicate over Modbus with the
same baud rate and has a unique unit ID. Configure the gateway meter’s serial
port to use the Modbus master protocol and enable the Modbus gateway feature,
create a Modbus gateway site in ION Setup or an energy management system,
and add the serial devices to the Modbus gateway site.
NOTE: Modbus Ethernet gateway supports up to 32 Modbus TCP
connections.

Configuring a Modbus gateway using ION Setup

You can configure Modbus gateway on your meter using ION Setup.
Before you begin, make sure you have completed the following tasks:
• Confirm the serial network of devices are wired and configured to have the
same baud rate, serial port settings (for example, 8N1), and protocol
(Modbus).
• Confirm each serial device has a unique unit identifier.
• Confirm the serial network of devices are connected to the gateway meter’s
serial communication port.
• Confirm your gateway meter is communicating over Ethernet.
• Confirm that the Modbus RTU and Modbus TCP/IP Ethernet protocols are
enabled on your gateway meter.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Communications > Serial settings and select the tab for the
communications port that the serial network is connected to.
4. Select Protocol and click Edit.
The protocol selection screen appears.
5. Set the protocol to Modbus Master.
6. Navigate to Communications > Basic Ethernet and select the TCP/IP tab.

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7. Select Modbus Gateway and click Edit.

The Modbus gateway selection screen is displayed.
8. Select the communications port that the serial network is connected to (and
you just set to use the Modbus master protocol) and click OK. The Modbus
gateway connection is created.
9. Create an Ethernet gateway site to access the serial network of devices
through your gateway meter.

Creating an Ethernet gateway site using ION Setup

You can create an EtherGate or Modbus gateway site in ION Setup to view serial
devices connected to your meter when it is functioning as an Ethernet gateway.
You must have Ethernet gateway communications configured and your gateway
and serial devices connected and communicating.
1. Start ION Setup.
2. Right-click on your workstation icon and select Insert Item.
The New Network Item dialog appears.
3. Select Site and click OK.
The New Site dialog appears.
4. Select the General tab and configure the site.

Parameter Values/Options Description

Name - Ethernet gateway site name

Comm Link Ethernet Ethernet communications

Ethernet options Gateway Ethernet gateway
communications
Gateway Info: IP Addr - IP address of the Ethernet
gateway meter

Gateway Info: Port 7801, 7802, 502 • 7801 for EtherGate

(Com1)
• 7802 for EtherGate
(Com4)
• 502 for Modbus
gateway

5. Click OK to create the site.

6. Right-click on your newly created site and select Insert Item.
The New Network Item dialog appears.
7. Ensure the new Ethernet gateway site is selected in the Attach to drop-down
list box.
8. Select Device and click OK.
The New Device dialog appears.
9. Enter the details of your serial device. Click OK to add the serial device to
your Ethernet gateway site.
10. Repeat for all the serial devices on the gateway meter.
NOTE: Use a separate standard Ethernet connection in ION Setup to
connect to and read data from your Ethernet gateway meter.

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HTTPS
HTTPS (Hypertext Transfer Protocol Secure) is an extension of HTTP and is used
by a web browser to establish communication between a client computer and the
meter’s web server hosting webpages.
HTTPS uses Transport Layer Security (TLS) encryption to secure the
communications channel and protect exchanged data between the client and the
server. When configured to use HTTPS, the meter uses the self-signed certificate
installed on its web server.
You can view the meter’s webpages by entering the meter’s IP address on a web
browser.
The meter uses port 443 for HTTPS by default.

Changing web protocol settings

Web protocol settings Description

HTTPS With HTTP Redirect Redirects all HTTP requests to use HTTPS.

HTTPS Allows only secure access and encrypted

communications between the client computer
and the meter’s internal web server hosting
webpages.

Disabled Turns off the meter’s web functionality and

blocks all access to the meter’s web server.

1. Open ION Setup > select the meter > Setup Assistant.
2. Communications > Advanced Ethernet > Protocols tab.
3. Select the Web protocol and click Edit.
4. Select a web protocol setting.
5. Change the default Assigned Port Numbers for HTTPS With HTTP Redirect
and HTTPS. This requires appending the changed port number for HTTPS
access to the meter’s webpages, for example: <meter IP address>:<changed
https port number>.

Secure website indicator

A secure website displays a visible indicator such as a lock icon on the web
browser.
The web address prefix https:// also indicates that the website is secure.
Web browsers typically prompt or display a message to warn you if a website you
are trying to access is not secure. For https connections, this indicates that the
website’s SSL certificate is not configured properly or is missing.

Default SSL certificate and webpages security

The meter web server protocol is factory-set to HTTPS with HTTP Redirect.
The meter ships from the factory with a self-signed certificate installed, and is set
to use HTTPS protocol when accessing the webpages. Because the SSL
certificate is self-signed and not signed by a trusted Certificate Authority (CA),
almost all browsers will flag the webpages as unsafe.
• If your meter is accessible only inside a secure network, you can add a
security exception to override how the browser identifies the webpages.
• If your meter is outside a secure network, you can install an SSL certificate
issued by a CA.

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Uploading a custom SSL certificate

You can upload a custom SSL certificate through the meter webpages.
Your meter supports .pem certificate file formats.
1. Use a web browser to log in to your meter.
2. Navigate to Setup > HTTPS.
3. Click Upload certificate.
4. Browse to the custom certificate, select it, then click Open.
The certificate is uploaded to the meter and the browser session is restarted.

Generating a new self-signed SSL certificate

You can generate a new self-signed certificate through the meter webpages.
A self-signed certificate is valid during the lease period. Generating a new
certificate renews the lease.
1. Use a web browser to log in to your meter.
2. Navigate to Setup > HTTPS.
3. Click Generate new self-signed certificate.
The meter prompts that the custom certificate will be deleted and that you will
be logged out.
4. Click OK to proceed.

Deleting a custom SSL certificate

You can delete a custom certificate through the meter webpages.
1. Use a web browser to log in to your meter.
2. Navigate to Setup > HTTPS.
3. Click Delete custom certificate.
The meter prompts that you will be logged out and that a self-signed
certificate will be used.
4. Click OK to proceed.

SFTP
Your meter has an internal SSH server that can be accessed using an encrypted
connection with SFTP (Secure File Transfer Protocol) client software. The SSH
server hosts an internal SFTP site and stores files in the meter’s flash memory,
such as webpages, COMTRADE records and firmware files.

Transferring files using SFTP

Required for this procedure:
• Your meter’s IP address.
• SFTP port number.
• SFTP client software, such as FileZilla or WinSCP.
1. Start the SFTP client software.
2. Navigate to the desired folder > select file(s) for upload.
3. Close the SFTP client software to disconnect from the meter.

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Freeing up flash memory

Error messages related to available site space for storing files can be resolved by
deleting files using an SFTP client application. Available site space is affected by
the number and size of stored files and by features that use flash memory, such as
increasing the number of COMTRADE waveform records.

SFTP folders and file permissions

SFTP folder structure:
• COMTRADE_1 to COMTRADE_3: View COMTRADE files from these
folders. Users have read permission of files.
• documents: Add any file type to this folder. Users have full control of files.
• IEC61850: Add an IEC 61850 configuration (CID) file to this folder to activate
IEC 61850 functionality. Users have full control of files in the root and read
permission of files in the log folder.
• optionModuleUpg and rmdUpg: Upload firmware upgrade files for your
meter’s display or option modules to these folders. Users have full control of
files.
• web: Add custom webpages to the meter by transferring them into web
subfolders. This folder is where default meter webpages are stored. Users
have full control of files.

SFTP filename requirements

Files uploaded to flash memory using SFTP cannot include: spaces, “,” \, /, *, ?, <,
>. Maximum filename length is 68 characters, including the file extension.

Simple Network Management Protocol (SNMP)

Your meter supports SNMP once you have enabled SNMP on your meter. You
need to upload the meter’s MIB file (available from www.se.com) into the NMS
managing your meter.
Simple Network Management Protocol (SNMP) is part of the Transmission Control
Protocol/Internet Protocol (TCP/IP) protocol suite. SNMP is an application layer
protocol that enables the exchange of network management information between
devices, allowing you to manage network performance and to identify and solve
problems on networks with devices of various types.
SNMP configuration assumes that you have an advanced understanding of SNMP
and the communications network and power system that your meter is connected
to.

Key terms

Term Definition
Agent Software resident on the managed device which interfaces between the
device and the NMS.
Managed device Your meter in the SNMP network.

Community name/ A text string that helps authenticate requests between the managed
string device and the NMS.

Managed object Any parameter referenced in the MIB file.

MIB A management information base which organizes the OIDs in a

hierarchical tree.
NMS A network management station, manager or client that executes
applications to monitor and control devices. An NMS must have the
standard and custom MIB files and SNMP manager software.

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Term Definition

OID An object identifier that uniquely identifies and labels a managed object in
the MIB.
Trap receiver An NMS that is configured to receive traps and whose IP address is an
SNMP trap destination.

The meter in an SNMP system

Your meter is a managed device with an SNMP agent in an SNMP network.

A. Trap receiver(s)
B. SNMP agent (meter)
C. NMS with SNMP manager software and MIB file installed

NOTE: The NMS computer can also function as a trap receiver.

SNMP trapping
SNMP trapping allows your meter’s agent to notify the NMS of events with an
unsolicited SNMP message (a “trap” of the meter’s alarm event).
You can enter up to four IP addresses for SNMP trap notification for generic and
enterprise-specific traps. For enterprise traps, you must also define the number of
events or maximum time delay before SNMP traps are sent to the NMS.
SNMP trapping is only supported on SNMP v2.

Configuring SNMP using ION Setup

You can enable SNMP and configure SNMP trapping using ION Setup.
You must download the ION MIB file from www.se.com.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Communications > Advanced Ethernet and select the SNMP
tab.

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4. Configure your meter’s SNMP parameters by selecting the parameter and

clicking Edit. Click OK in the editing screen to set the parameter value.

Parameter Description

Enable SNMP Enables or disables SNMP on your meter.

Enable Traps Enables or disables SNMP trapping on your meter.

Trap Rcvr1 Addr to Enter up to four trap receiver IP addresses where trap messages will
Trap Rcvr4 Addr be sent.

Read only Enter the community string used for SNMP get (read-only) requests.
community

Read write Enter the community string used for SNMP set (read/write) requests.
community
NOTE: You can use the read/write community string for SNMP
get (read-only) requests.

System contact Enter the name of your SNMP system administrator.

System name Enter a descriptive name for your meter.

System location Enter your meter’s location.

5. Review the rest of the SNMP information and modify if necessary.

Configuring SNMP using your meter’s webpages

You can configure SNMP trapping using your meter’s webpages.
You must download the ION MIB file from www.se.com.
1. Connect to your meter’s webpages.
2. Go to Setup > SNMP Parameters.
3. Configure your meter’s SNMP parameters by selecting the parameter value.

Parameter Range Description

Enable SNMP Yes/no Enables or disables SNMP on your meter.

SNMP Port Number 161 (default) Enter your meter’s SNMP port number.

System contact - Enter the name of your SNMP system administrator.

System name - Enter a descriptive name for your meter.

System location - Enter your meter’s location.

Read-only Community Name - Enter the community string used for SNMP get (read-only) requests.

Read-write Community Name - Enter the community string used for SNMP set (read/write) requests.
NOTE: You can use the read/write community string for SNMP get (read-
only) requests.

Enable SNMP Traps Enable/disable Enables or disables SNMP trapping on your meter.

Enable High Priority Alarms Yes/no Enables trapping of events that create high priority alarms.

Enable Med Priority Alarms Yes/no Enables trapping of events that create medium priority alarms.

Enable Low Priority Alarms Yes/no Enables trapping of events that create low priority alarms.

Report Buffer Size 1–30 Enter the maximum number of trap messages to be stored before the trap
messages are sent. Traps are sent when the number of trap messages is
equal to or greater than this value.

Report Hold Time 1–300 seconds Enter the maximum duration for trap messages to be held. Trap
messages are sent when the time after a trap event has occurred is equal
to or greater than this value.

Trap Rcvr1 Addr to - Enter up to four trap receiver IP addresses, where trap messages will be
Trap Rcvr4 Addr sent.

4. Click Apply to configure the meter’s SNMP parameters.

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SNMP implementation

MIB files
Your meter is compliant with MIB-II as defined by the standard MIB file RFC 1213.
SNMP requires that you load your meter’s ION MIB file (available for download
from www.se.com) into the NMS.
You must install RFC 1213, which is required to read basic network information for
the meter (for example, TCP/IP traffic or number of packets received), if it is not
included with your SNMP manager software.

Community strings
A community string is a text string which acts to help authenticate requests from
the NMS to your meter.
There are two community strings on your meter:
• Read Only Community: this community string is used by SNMP get (read-
only) requests. The read only community string’s initial factory-set value is
public.
• Read Write Community: this community string is used by SNMP set (read/
write) requests. The read write community string’s initial factory-set value is
private.
NOTE: You can also use the read write community string for SNMP get (read-
only) requests.
If your meter receives an incorrect community string, it generates an
AuthenticationFailure trap.

System strings
A system string is a text string which can be configured to provide information
about your meter.
There are three system strings on your meter:
• System contact: enter the name of the SNMP system administrator.
• System name: enter a descriptive name for your meter.
• System location: enter a description of your meter’s location.

SNMP trapping implementation

Generic SNMP traps supported by your meter are:
• Coldstart: the meter (SNMP agent) is starting.
• Linkup: the SNMP agent is enabled.
• AuthenticationFailure: the meter (SNMP agent) has received an incorrect
community value.
Enterprise-specific SNMP traps supported by your meter are:
• Low: trap of events with a low event priority.
• Medium: trap of events with a medium event priority.
• High: trap of events with a high event priority.

Trap Event priority range

Low 64–127
Medium 128–191
High 192–255

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NOTE: The number of events or maximum time delay settings only apply to
enterprise SNMP traps.
See the ION Reference, available from www.se.com, for detailed information on
the SNMP Mapping, SNMP Options and Alarm Options modules.

Default SNMP mapping

Enabling SNMP provides SNMP access to the meter values linked to the SNMP
Mapping module.
You can configure the SNMP Mapping module to link to different meter values. By
default, the following meter values are linked to the SNMP Mapping module:

Ia kVAR tot Vll ca Vln avg Ib mean kW sd mx del-rec

Ib kVA tot Vll avg Freq Ic mx kW sd del

Ic PF sign tot Vln a Ia mx Ic mean kW sd rec

I avg Vll ab Vln b Ia mean kW sd mx del kW sd del-rec

kW tot Vll bc Vln c Ib mx kW sd mx rec kVAR sd mx del

kVAR sd mx rec kVAR sd mx del-rec kVAR sd del kVAR sd rec kVAR sd del-rec kVA sd mx del
kVA sd mx rec kVA sd mx del-rec kVA sd del kVA sd rec kVA sd del-rec kWh del
kWh rec kWh del-rec kVARh del kVARh rec kVARh del-rec kVAh del
kVAh rec kVAh del-rec

The following meter information is always provided by default and cannot be

configured:

Volts mode Model number

Serial number Device name
Firmware version MIB version

If you change your meter’s default values, you must modify the custom MIB file to
reflect the new values.
Changing your meter’s default SNMP configuration assumes that you have an
advanced understanding of ION architecture, SNMP, and the communications
network and power system that your meter is connected to.
See the ION Reference, available from www.se.com, for detailed information on
the SNMP Mapping module.

Configuring your SNMP MIB file

You must configure your MIB file if you modify the default SNMP information
provided by the meter in order for the MIB file labels to reflect the modified values.
Download the ION MIB file from www.se.com.
NOTE: You should only configure the variable name and description.
Changing other fields in your MIB file may cause the client software to report
problems or return errors when trying to retrieve or view parameters.
The variable name must conform to the following rules:
• The first character must be a letter.
• The first character must be lower case.
• The name must not contain any special characters such as *, ?, &.
• The name must not contain spaces.
1. Open your meter’s MIB file in a text editing program (such as Notepad).
2. Update the variable name and description so they match the meter values
connected to the SNMP Mapping module.

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3. Save your meter’s MIB file. Keep the original file extension of .MIB.

This example shows an original and an updated OID entry in an MIB file, where
the default meter value of voltage line-to-neutral phase A is modified in the meter’s
SNMP Mapping module and is now connected to voltage line-to-neutral phase C.

Original OID entry

Vln_a OBJECT-TYPE

SYNTAX DisplayString (SIZE (0. . 255))

ACCESS read-only

STATUS mandatory

DESCRIPTION “Host Meter Voltage Line A to Neutral Units = V (Volts)” ::= { Schneider Electric 34 }

You must update the variable name and description to match the meter values
connected to the SNMP Mapping module:

Value Original Updated

Variable name Vin_a Vin_c

Description “Host Meter Voltage Line A to Host Meter Voltage Line C to

Neutral Units = V (Volts)” ::= { Neutral Units = V (Volts)” ::= {
Schneider Electric 34 } Schneider Electric 34 }

The SNMP client software reads the original and updated file as follows:

Original Updated

variable name: Vln_a variable name: Vln_c

Description: “SNM1 Input 1 - Voltage (line-to- Description: “SNM1 Input 1 - Voltage (line-to-
neutral) phase A” neutral) phase C”

IEC 61850
IEC 61850 is an Ethernet-based communications protocol designed for electrical
substations.
Your meter can be integrated into an IEC 61850 system as an Intelligent
Electronic Device (IED) or server that supports concurrent IEC 61850 client
connections and an SFTP connection.
Go to the IEC International Electrotechnical Commission website at www.iec.ch
for more information on the IEC 61850 protocol.
Refer to the IEC 61850 and ION technology protocol document at www.se.com for
information about setup and configuration.

Mapping additional data to IEC 61850

Map additional data, such as Inputs and Outputs, to IEC 61850. It is not necessary
to have IEC 61850 enabled on your meter to perform this procedure.
1. OpenION Setup > select the meter > Setup Assistant.
2. Communications folder > 3rd Party Protocols > IEC 61850.
3. Highlight a parameter to add to IEC 61850 data. Select analog for numeric
information and digital for Boolean or binary information.
4. Click Edit. The custom configuration screen is displayed.
5. Select the desired meter value. If the value you want is not shown, select
Show all available registers.

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6. Select an IEC 61850 item:

– Click >> to map the value.
– Click << to unmap values.
7. Click OK .

Enabling IEC 61850 functionality

Your meter is configured with a default set of data available to IEC 61850 that can
be integrated into a IEC 61850 system. To enable this functionality, upload a CID
(Configured IED Description) file to your meter.
If more than one CID file is stored in the meter, IEC 61850 functionality is
deactivated until additional files are deleted.
Required for this procedure:
• CET850 IEC 61850 configuration tool installed on your computer. Download
the software at www.se.com.
• Meter connection using ION Setup over IPv4 Ethernet.
• Download the firmware package for your meter and select an ICD (IED
Capability Description) file that matches your meter’s profile. Go to
www.se.com and search for firmware and associated files (ZIP) for your
meter.
1. Open the CET850 IEC 61850 configuration tool.
2. File > New.
3. Add > IED. The Add IED dialog box opens.
4. Click the more options ... button in the IED identification area. The Add a
Device dialog box opens.
5. Select Other device.
6. Click the more options ... button.
7. Browse to the location of the ICD file, select it and click Open.
8. Click OK.
9. Enter values for the device in the IED dialog box and click OK.
10. File > Build a CID file.
11. Click Yes on the CET850 message box.
12. Save the file as an SCD file. The Save as dialog box opens.
13. Ensure CID files (*cid) is selected and click Save.
14. Close the CET850 IEC 61850 configuration tool.
15. Open ION Setup > select the meter > Setup Assistant.
NOTE: The CID file can also be uploaded using SFTP. Refer to “SFTP
folders and file permissions”, page 69 for more information.
16. Communications folder > 3rd Party Protocols > IEC 61850 > Upload CID.
17. Navigate to the CID file, select it and click Open. CID file validation can take
several minutes.
The CID status on the IEC 61850 tab indicates if the meter is operating as an
IEC 61850 IED or server.

Watch the video on How to Enable IEC 61850 Functionality on Your Meter

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Configuring digital outputs for IEC 61850 control

Configure default settings for digital outputs to use IEC 61850 for non-critical
control of the meter’s digital outputs.
This procedure is optional. Your meter has a comprehensive default settings for
IEC 61850 that meets the needs of most systems without configuration. This is an
advanced procedure that requires in-depth knowledge of your meter, its
underlying architecture and the system in which it is installed.

WARNING
UNINTENDED OPERATION
Do not use this device for critical control or protection of persons, animals,
property or equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

1. Open ION Setup.

2. Ctrl + click on the meter to select it. This switches ION Setup to Advanced
mode.
3. IEC 61850 GGIO Onb Modules folder > double-click module > Setup
Registers.
4. Select the desired SPCS Control Mode register > Edit. A dialog opens.
5. Select IEC 61850 CtlVAL from the drop-down list > OK > Inputs .
6. Select the digital output Status register > Delete.
NOTE: This digital input register must be deleted in order to prevent a
circular reference that will cause the affected modules to go offline.
7. Click Send.
8. Navigate to the Digital Out Modules folder > double-click on the module
selected to control via IEC 61850.
9. Select the Setup Registers tab and confirm that the Digital Output module’s
setup registers are configured.
10. Inputs > Source register > Edit.
11. Navigate to the IEC 61850 GGIO Onb folder and select the SPCS.stVal
output register that corresponds to the digital output.
12. Click OK > Send.
Refer to the ION Reference document at www.se.com for information about
IEC 61850 GGIO and Digital output modules.

Deleting an IEC 61850 configuration file

1. Open SFTP client software. See “SFTP”, page 68 for information connecting
with SFTP client software.
2. Connect to the meter using the meter’s IP address and SFTP port number.
See “Protocols, ports and connections”, page 36 for information on port
numbers
3. Open the IEC61850 folder in SFTP file directory and delete the CID file.
4. Close SFTP client software.

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DNP
Your meter can be integrated into a DNP network as a DNP slave.
The Distributed Network Protocol Version 3.0 (DNP 3.0) is an open protocol used
in the electric utility industry for communications and interoperability among
substation computers, Remote Terminal Units (RTUs), Intelligent Electronic
Devices (IEDs, e.g. meters), and master stations.

DNP supported features and default implementation

Your meter is pre-configured for basic DNP Slave functionality.
Your meter supports a maximum of three concurrent connections (sessions) using
the DNP 3.0 protocol; one for each serial port, up to three using Ethernet, or a
combination of both. Combinations available depend on the meter's
communications options. A session consists of all incoming and outgoing DNP
Master/Slave traffic on one of the meter's communications ports.
For serial DNP communications, you must assign the DNP protocol to the
appropriate serial communication port on your meter; you do not have to configure
your meter’s Ethernet port(s).
You can modify your meter’s default DNP map using configuration software.
Data can be imported into the meter from a DNP control relay or analog output
device. This is an advanced feature intended for users with an in-depth
understanding of the DNP 3.0 and ION protocols.
See the online ION Setup help for instructions on connecting to your meter and
accessing the Setup Assistant, which can be used to modify your meter’s DNP
port settings and default DNP map. Go to www.se.com to download the Multiport
DNP 3.0 and ION technology technical note for more information on how your
meter supports DNP 3.0.

DLMS/COSEM
The Device Language Message Specification (DLMS) is described by the
international standard IEC 62056. It defines structured modeling and meter data
exchange for an interoperable environment.
DLMS supports applications such as remote meter reading, remote control, and
value-added services for metering different kinds of energy, such as electricity,
water, gas or heat.
COSEM stands for Companion Specification for Energy Metering. It is an interface
model for communicating with energy metering equipment, providing a view of the
functionality available through the communications interfaces. The model uses an
object-oriented approach.
The COSEM model allows for a manufacturer-independent and controlled method
to identify, retrieve and interpret the information held in any meter.
See the DLMS/COSEM and ION technology technote for more information about
how DLMS is implemented on your meter.

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Inputs / outputs
I/O overview
Your meter has onboard digital I/O which can be increased by adding optional
digital and analog I/O modules to expand your meter’s I/O capabilities.

WARNING
UNINTENDED OPERATION
Do not use this device for critical control or protection of persons, animals,
property or equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

Your meter base has:

• eight digital inputs
• four form A digital outputs
• two form C relays
• kWh energy pulsing LEDs (one visible, one infrared)
• kVARh energy pulsing LEDs (one visible, one infrared)
You can view information about your meter’s I/O through the display and
webpages, and configure your meter’s I/O using ION Setup.

Input/output ION modules

ION modules are used to configure your meter’s digital or analog inputs/outputs
(I/O).
You need to configure the following ION modules in order to use the meter’s digital
or analog I/O.
• Digital input: uses the Digital Input module, which tells the meter how to
interpret incoming signals.
• Digital output: uses one of three ION modules depending on the application.
◦ Digital Output module: monitors a change of state to control relay
operation via a hardware output device.
◦ Pulser module: transfers high-speed pulses to a hardware pulse counting
device that is used to track energy usage.
◦ Calibration Pulser module: integrates instantaneous power inputs, then
outputs high-speed pulses to an LED that can be monitored for energy
accuracy verification.
• Analog input: uses the Analog Input module, which tells the meter how to
interpret an incoming analog voltage or current signal from transducers.
• Analog output: uses the Analog Output module to deliver a continuous direct
voltage or current analog signal to transducers.
NOTE: All of these modules can act as intermediaries between the physical
hardware port and the other modules in the meter. They define the
characteristics of the incoming and outgoing signals.

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Input/output ION modules, ports and labels

You can configure the Digital Output, Digital Input, Analog Input, Analog Output,
Pulser and Calibration Pulser ION modules to specify which port handles the
outgoing or incoming signals.
To assign a port to one of these modules, modify the Port setup register by picking
a port from the enumerated list.
NOTE: If the port you want to use does not appear in the Port setup register
list, that port is in use by another module. Edit the Port setup register of the
module using that port and set it to Not Used. The port is then available to
other modules.

Factory configured settings

Onboard input and output ports

ION module ION module Hardware port Port setup Description

type name (device label) register name

Digital Output Port D1–D4 D1–D4 Port D1–D4 Form A relay

Port R1–R2 R1–R2 Port R1–R2 Form C relay

Calibration WATT LED kWATT WATT LED kW energy

Pulser pulsing (total)

VAR LED kVAR VAR LED kVAR energy

pulsing (total)

Internally/
Digital Input Port S1–S8 S1–S8 Port S1–S8 externally excited

Option module(s) input and output ports

ION module ION module Hardware port Port setup Description

type name (device label) register name

Digital Input Port A/B/C/D S1– S1–S6 Port A S1–S6 Option module
S6 digital inputs
Port B S1–S6

Port C S1–S6

Port D S1–S6
Digital Output Port A/B/C/D D1– Relay 1–Relay 2 Port A D1–D2 Option module
D2 digital output
Port B D1–D2

Port C D1–D2

Port D D1–D2
Analog Input Port A/B/C/D A1– A1–A4 Port A A1–A4 Option module
A4 analog input
Port B A1–A4

Port C A1–A4

Port D A1–A4
Analog Output Port A/B/C/D Q1–Q2 Port A Q1–Q2 Option module
Q1–Q2 analog output
Port B Q1–Q2

Port C Q1–Q2

Port D Q1–Q2

NOTE: When configuring your meter, the configuration interface may show all
of the possible ports, regardless of what is physically available on your meter.
See the ION Reference, available from www.se.com for more information about
ION modules.

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I/O option modules

I/O option modules provide increased digital and analog input/output (I/O)
capabilities for your meter.
These I/O modules can be used to monitor the status of breakers, control analog
or digital transducers, or receive signals that can be interpreted to provide
WAGES data for your energy system. For applications requiring high accuracy,
such as energy pulsing to verify accuracy, the digital output on the meter base is
recommended.
NOTE: Your meter’s digital and analog outputs may change state during a
firmware upgrade. Option modules are offline during an option module
firmware upgrade; they will not communicate to the meter and the outputs may
change state during the upgrade process.
Your meter’s analog I/O option modules can measure and output either low
voltage or current using standard analog transducers such as 4–20 mA current
transducers.

I/O option module data viewing

View I/O option module data using ION Setup, meter webpages or through the
display.
To view option module data using ION Setup, start ION Setup and open the Setup
Assistant for your meter. Select Expansion Modules > Option I/O Modules then
select the desired I/O option module tab. If there are no I/O option modules
connected, no information other than column headers is displayed.
To view option module data using meter webpages, connect to your meter’s
webpages, go to Monitoring > Inputs/Outputs and select Digital Inputs, Digital
Outputs, Analog Inputs or Analog Outputs. If there are no I/O option modules
of the specified type, no entries other than column headers are displayed.
To view option module data using the display, go to Inputs/Outputs and select
Digital Inputs, Digital Outputs, Analog Inputs or Analog Outputs.

Option I/O modules configuration

You can configure your meter’s I/O option modules using ION Setup.
The Option I/O Modules screen has tabs corresponding to the possible option
modules, which are identified based on how the option modules are connected to
the meter. Each tab indicates the module’s type and status, and has an area
where the module’s ports are listed for viewing and configuration. You can also
reset your meter’s option modules using ION Setup.

Status examples Description

None No option module detected

Normal The option module is operating normally

Option module added A new option module is detected

Option module removed The option module has been removed

Invalid S19 The option module’s firmware is not supported

Invalid card The option module type is not supported

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Analog inputs
Analog input applications
You can use an analog input to monitor an analog signal, for example a flowmeter,
to monitor how much water flows through a pipe.
For analog input operation, your meter takes an analog input signal and provides
the resulting scaled value.
Your meter’s analog I/O option modules can measure either low voltage or current
using standard analog transducers such as 4–20 mA current transducers.

Analog input voltage and current mode

You can set the analog input’s mode for voltage or current sensing.
In current mode, the analog inputs have a low input resistance while the meter is
powered on, and a high input resistance when the meter is powered off. In voltage
mode, the analog inputs have a high input resistance regardless of whether the
meter is powered or not.
NOTE: When unpowered, your meter’s analog inputs act like they are in
voltage mode (high input resistance).
When connected to a current output transducer, this high resistance can create a
high voltage. Standard (i.e., 4–20 mA) current transducers have open circuit
protection and are able to handle a high input resistance; however, if non-standard
transducers are used high voltages may be generated. Your meter’s analog input
has circuitry to limit this voltage, but it may not be sufficient with a very high-power
current source.

NOTICE
EQUIPMENT DAMAGE
• Ensure the analog input is configured for the correct voltage or current mode
before connecting or activating the current transducer.
• Do not exceed the device’s ratings for maximum limits.
Failure to follow these instructions will result in equipment damage.

Analog input behavior

Analog inputs may show a value below zero scale if an open circuit is detected on
the input port.

Analog input zero scale and full scale values

Configure your analog input’s zero and full scale values.
In most cases the output range of the sensor feeding the analog input matches the
hardware limits of your meter’s analog input port. In that case, the analog input’s
zero scale and full scale values are the same as the sensor’s represented range.
For example:

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Analog sensor Meter’s analog input signal Analog input register values

0–50 psi represented by a 4–20 mA analog input range Full scale = 50 (psi)

4–20 mA signal Input value: 12 mA Zero scale = 0 (psi)

Scaled value: 25 (psi)

0–50 psi represented by a 0–20 mA analog input range5 Full scale = 50 (psi)

0–20 mA signal Input value: 12 mA Zero scale = 0 (psi)

Scaled value: 30 (psi)

If the sensor’s output range does not match your meter’s hardware limits, you
must calculate the full scale and/or zero scale values by analyzing the system.
See the ION Reference, available from www.se.com, for detailed information
about the Analog Input module and full scale and zero scale calculations.

Configuring option module analog inputs using ION Setup

You can configure analog inputs using ION Setup.
Analog inputs are available on the optional I/O modules.
Calculate your zero scale and full scale values based on the analog source and
the input range of your meter.
Make sure that the analog input port that you want to use is properly configured
and connected to a valid external analog signal source.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Expansion Modules > Option I/O Modules and select the
module tab that corresponds to the option module with the analog input you
want to configure.
4. Select the analog input channel and click Edit. Enter the meter password if
prompted. The setup screen for that analog input is displayed.
5. Configure the analog input by selecting the parameter and clicking Edit.

Parameter Value/Range Description

Zero scale 0 to ±109 The minimum source value that matches the minimum
analog input signal.

Full scale 0 to ±109 The maximum source value that matches the
maximum analog input signal.

Port - The physical analog input port connection.

Mode Voltage, current Determines whether the analog input is monitoring

voltage or current.

Update Rate One Second/ Defines how frequently the input is updated.
High Speed

Analog outputs
Analog output applications
You can use an analog output to send a signal to an external analog input, for
example an analog-controlled valve, to modify a water pipe’s valve position in
order to change the flow rate.

5. Analog I/O option module must have firmware version v1.2 or later.

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For analog output operation, your meter takes an input value and scales it to the
appropriate signal value to send out the physical analog output port.
Your meter’s analog I/O option modules can output either low voltage or current
using standard analog transducers such as 4–20 mA current transducers.

Analog output behavior

Your meter’s analog output, once configured, outputs voltage or current signals. If
your meter’s analog output source becomes unavailable (N/A) the analog output
level should go to zero (0 V/0 mA) under most conditions.
When your meter is powered off or configured to send voltage, the meter registers
as a high impedance.
The electrical signal on the analog output is DC; make sure proper polarity is
observed when wiring external devices to the analog output ports.

Analog output zero scale and full scale values

Configure your analog output’s zero and full scale values.
In most cases, your meter’s analog output range matches the range of the analog
sensors that your meter’s outputs are connected to. In that case, your meter’s
analog output zero scale and full scale values are the maximum and minimum
values of the source driving your meter’s analog output. These values are used to
normalize the source value to a value between 0 and 1 which is applied to the
operating range of the analog output port to determine the analog output current
or voltage. For example:

Source value Analog output register Meter’s analog output signal

values
0–120 kW range Full scale = 120 (kW) 4–20 mA range

100 kW Zero scale = 0 (kW) Output: 17.33 mA

Normalized: 0.83
0–120 kW range Full scale = 120 (kW) 0–20 mA range6

100 kW Zero scale = 0 (kW) Output: 16.67 mA

Normalized: 0.83

If your meter’s analog output range does not match the range of the connected
analog sensor, you must calculate the full scale and zero scale values by
analyzing the system.
See the ION Reference, available from www.se.com for detailed information about
the Analog Output module and full scale and zero scale calculations.

Configuring option module analog outputs using ION Setup

You can configure option module analog outputs using ION Setup.
Analog outputs are available on the optional I/O modules you can connect to the
base of your meter.
Calculate your zero scale and full scale values based on the measured value and
the analog output range of your meter.
Make sure that the analog output port that you want to use is properly connected
to an analog receiver.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.

6. Analog I/O option module must have firmware version v1.2 or later.

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3. Navigate to Expansion Modules > Option I/O Modules and select the
module tab that corresponds to the option module with the analog output you
want to configure.
4. Select the analog output channel and click Edit. Enter the meter password if
prompted. The setup screen for that analog output is displayed.
5. Configure the analog output by selecting the parameter and clicking Edit.

Parameter Value/Range Description

Zero scale 0 to ±109 The minimum source value that matches the minimum
analog output signal.

Full scale 0 to ±109 The maximum source value that matches the
maximum analog output signal.

Port - The physical analog output port connection.

Mode Voltage, current Determines whether the analog output is monitoring

voltage or current.

Digital inputs
Digital input applications
Digital inputs are typically used for monitoring the status of switches or contacts,
such as status contacts on circuit breakers.
They can also be used for pulse counting or input metering applications, such as
WAGES (water, air, gas, electricity, steam) monitoring, or conditional energy
applications, or IRIG-B time synchronization.

Pulse mode

If you set Input Mode to PULSE, a pulse is generated at the Trigger output when
the State output changes from OFF-to-ON. No pulse is generated when State
changes from ON-to-OFF.
ON
Digital input signal OFF

ON
State output
OFF

Trigger output
(Input Mode = PULSE)

KYZ mode

If you set Input Mode to KYZ, a pulse is generated at the Trigger output for each
change of state transition, i.e. from OFF-to-ON and from ON-to-OFF transitions.
ON
Digital input signal OFF

ON
State output
OFF

Trigger output
(Input Mode = KYZ)

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A/C mode

If you set Input Mode to A/C, the digital input port is configured to detect the
presence of a low voltage AC signal. The next illustration shows how a digital input
can be used to monitor the operation of a low voltage AC fan controller.

IRIG-B time synchronization

You can use a digital input to synchronize the meter time to an IRIG-B time
source.
You can connect an IRIG-B time source to one of meter’s digital inputs for IRIG-B
time synchronization; for improved accuracy use the digital inputs on the meter
base. For IRIG-B time synchronization, you must configure both the meter’s digital
input and the meter’s clock.

Configuring onboard digital inputs using ION Setup

You can use ION Setup to configure your meter’s digital inputs.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Onboard I/O > Digital Inputs. The tabs correspond to each
digital input. Click on the tab for the digital input you want to edit.
4. Configure the digital input by selecting the parameter and clicking Edit.

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5. Once the parameter has been configured, click OK to save the setting to the
meter.

Parameter Value/range Description

Input Mode Pulse, KYZ, A/C, Specifies how the meter processes the
signal:
IRIG-B1
• Pulse: the meter counts an entire pulse
(from off-on to on-off) as one input.
• KYZ: the meter counts a transition
(from off-on or from on-off) as one input.
• A/C: the meter detects analog signals
where the ON condition is based on the
presence of an AC signal.
• IRIG-B1: the meter detects an IRIG-B
time synchronization signal.

Polarity Inverting/Non-Inverting Specifies if the signal from the digital port is

inverted or not inverted.
Debounce 0.000–1.000 Specifies how long (in seconds) the signal
must remain in a state to be considered a
valid state change.

Assigned Port Defined by your meter’s Your meter’s physical digital input port.
hardware
EventLog Mode Log Off/Log On Specifies if events generate log entries.

State OFF/ON Indicates the status of the digital input.

1 IRIG-B can only be connected to one of the onboard digital inputs, not an option module. You
must also configure your meter’s clock to use IRIG-B time synchronization.

Configuring option module digital inputs using ION Setup

You can configure option module digital inputs using ION Setup.
Digital inputs are available on your meter. You can add more digital inputs using
optional I/O modules.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Expansion Modules > Option I/O Modules and select the
module tab that corresponds to the option module with the digital input you
want to configure.
4. Select the digital input channel and click Edit.
The setup screen for that digital input is displayed.
5. Configure the digital input by selecting the parameter and clicking Edit.

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6. Once the parameter has been configured, click OK to save the setting to the
meter.

Parameter Value/Range Description

Input Mode Pulse, KYZ, Specifies how the meter processes the signal:
A/C, IRIG-B1
• Pulse: the meter counts an entire pulse (from off-
on to on-off) as one input.
• KYZ: the meter counts a transition (from off-on or
from on-off) as one input.
• A/C: the meter detects analog signals where the
ON condition is based on the presence of an AC
signal.
• IRIG-B1: the meter detects an IRIG-B time
synchronization signal.

EvLog Mode Log Off/Log On Specifies if events generate log entries.

Event Priority 0–255 Specifies the priority of an event.

Polarity Inverting/Non- Specifies if the signal from the digital port is inverted or
Inverting not inverted.

Debounce 0.000–1.000 Specifies how long (in seconds) the signal must remain
in a state to be considered a valid state change.

Port Defined by your Your meter’s physical digital input port.

meter’s
hardware
Enable Enabled/ Specifies whether the module is enabled or disabled.
Disabled
Alarm Trigger Alarm off OFF/ Specifies the behavior of the digital input alarm.
Mode Alarm on ON
1 IRIG-B can only be connected to one of the digital inputs located on the meter base, not an
option module.

WAGES monitoring
WAGES monitoring allows you to record and analyze all energy sources and
utilities usage.
Your system may use several different types of energy. For example, you may
consume steam or compressed air for industrial processes, electricity for lights
and computers, water for cooling and natural gas for heating. WAGES monitoring
collects the usage information from all these different energy sources to enable a
more complete energy analysis.
WAGES information can help you:
• Identify losses or inefficiencies.
• Modify demand to reduce costs.
• Optimize energy source usage.

WAGES example
This example shows WAGES monitoring for a water flow meter.
You can connect your meter’s digital input to a transducer that sends a pulse for
every 15 kiloliters (4000 US Gal) of water. After configuring an input metering
channel and assigning it to the digital input, the meter is able to detect and record
the incoming pulses. An energy management system can then use the information
from the meter to perform WAGES analysis.

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30

A. Water flow meter (15 kL/pulse)

B. Energy meter with digital input 1 assigned to input metering channel 1 and configured with unit
kL (kiloliters)
C. Energy management system with WAGES analysis capabilities

Input metering
Your meter’s digital inputs can be used to count pulses from transducers and
convert the pulses to energy measurements.
Your meter’s input metering channels count pulses received from the digital inputs
assigned to that channel. The incoming pulses are used in calculating and
measuring consumption data (e.g., BTU, kWh, L, kg). Each channel must have the
following values configured to match the pulse data:
• Pulse Weight: the pulses per unit value.
• Unit Code: the unit of measure associated with the monitored value.
• Demand Code: for time-based values (such as kWh), this provides the
associated demand units (kW) for demand calculations; for other values
(such as kg), this can be configured to provide rate information (kg/h or kg/s).
• Mode: whether a pulse is based on a complete pulse or a transition.

For example, if each complete pulse represents 125 Wh, you can configure for Wh
pulsing as follows:
• Pulse Weight = pulses/Wh = 1/125 = 0.008
• Unit Code = Wh
• Demand Code = kW (this is automatically set)
• Mode = pulse
If you want to configure for kWh pulsing, you must adjust the pulse weight
calculation and unit code as follows:
• Pulse Weight = pulses/kWh = 1/0.125 = 8
• Unit Code = kWh
See “Meter resets”, page 219 for details about performing a meter reset.

Configuring standard input metering using ION Setup

You can configure input metering with standard units and rates using ION Setup.
When configuring your meter, the configuration interface may show all of the
possible ports, regardless of what is physically available on your meter.
NOTE: Your device’s digital input must be connected to the input metering
pulse source. Review the digital inputs assigned to applications to help you
understand your existing configuration.
NOTE: To disable an input metering channel and remove any port
associations, set Assigned Input to No connection.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Energy Applications > Digital Input Based.
4. Select the input metering channel you want to configure and click Edit. The
Input Metering Channel Setup screen is displayed.

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5. Select Enabled to enable the input metering feature.

6. Click Select to define which digital input is the pulse source for the input
metering channel.
7. Configure the remaining parameters as required.
8. Click OK to save your configuration.
9. Configure your meter to log the input metering data if required.

Parameter Description

Pulse Weight Enter the value per pulse.

Units Select the measurement units associated with the pulse.

Demand Period Enter the frequency in minutes that input metering data is calculated in
your energy management system.

Rate Select the rate associated with the defined Units.

Source ID Enter a data identifier. This value is added to the input metering channel’s
output register labels to uniquely identify the data within your energy
management system.
NOTE: You must select a Unit for this field to appear.

Configuring custom input metering using ION Setup

You can configure input metering with custom units and rates using ION Setup.
When configuring your meter, the configuration interface may show all of the
possible ports, regardless of what is physically available on your meter.
NOTE: Your device’s digital input must be connected to the input metering
pulse source. Review the digital inputs assigned to applications to help you
understand your existing configuration.
NOTE: To disable an input metering channel and remove any port
associations, set Assigned Input to No connection.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Energy Applications > Digital Input Based.
4. Select the input metering channel you want to configure and click Edit. The
Input Metering Channel Setup screen is displayed.
5. Select Enabled to enable the input metering feature.
6. Click Select to define which digital input is the pulse source for the input
metering channel.
7. Clear the Standard quantity check box. The screen changes to display
custom input metering parameters.
8. Configure the remaining parameters as required.
9. Click OK to save your configuration.

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10. Configure your meter to log the input metering data if required.

Parameter Description

Pulse Weight Enter the value per pulse.

Units Select the measurement units associated with the pulse.

NOTE: Include source identification information by entering “@”
followed by the source identifier.

Demand Period Enter the frequency in minutes that input metering data is calculated in
your energy management system.

Rate Select the rate associated with the defined Units.

Scaling Select the scaling value based on the relationship between Units and Rate.

Time Base Select the value and units to match the Rate.

Digital outputs
Digital output applications
Digital outputs are typically used in switching applications, for example, to provide
on/off control signals for switching capacitor banks, generators, and other external
devices and equipment.
The digital output can also be used in demand synchronization applications,
where the meter provides pulse signals to the input of another meter to control its
demand period. The digital output can also be used in energy pulsing applications,
where a receiving device determines energy usage by counting the kWh pulses
coming from the meter’s digital output port.

Configuring onboard digital outputs using ION Setup

You can use ION Setup to configure your meter’s digital outputs.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Onboard I/O > Digital Outputs and select a digital output tab.

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4. Configure the digital output by selecting the parameter and clicking Edit.
Enter the meter password if prompted.

Parameter Value/range Description

Source Digital/Boolean Link this input to the value that drives the
state of the digital output.

If Source is not linked, the digital output state

is driven by the Force ON, Force OFF values.

Force ON Pulse Link this input to a pulse that forces the digital
output on for the PulseWidth duration,
regardless of the Source input.

Force OFF1 Pulse Link this input to a pulse that forces the digital
output off.

Normal1 Pulse Pulsing this input will switch the driver of the
digital output from Force ON to Source.

Polarity Inverting/non-inverting Specifies if the signal to the digital port is

inverted or not inverted.
PulseWidth 0–2,000,000 Specifies the duration of the pulse, in
seconds. Setting this parameter to 0 sets the
digital output continuously on.

Assigned Port - The physical digital output port connection.

Only available ports are shown.

State Open/Closed/Not Indicates the status of the digital output.

Available
1 These parameters are only valid when pulse width is set to 0.

Configuring option module digital outputs using ION Setup

You can configure option module digital outputs using ION Setup.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Expansion Module > Option I/O Modules and select the
module tab that corresponds to the option module with the digital output you
want to configure.
4. Select the digital output channel and click Edit. The setup screen for that
digital output is displayed.

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5. Configure the digital output by selecting the parameter and clicking Edit.

Parameter Value/Range Description

Source Digital/Boolean Link this input to the value that drives the state of the
digital output.

If Source is not linked, the digital output state is driven

by the Force ON, Force OFF values.

Force ON Pulse Link this input to a pulse that forces the digital output
on for the PulseWidth duration, regardless of the
Source input.

Force OFF1 Pulse Link this input to a pulse that forces the digital output
off.
Normal1 Pulse Pulsing this input will switch the driver of the digital
output from Force ON to Source.

EventLog Mode Log Off/Log On Specifies if events generate log entries.

Polarity Inverting/non- Specifies if the signal to the digital port is inverted or

inverting not inverted.

PulseWidth 0–2,000,000 Specifies the duration of the pulse, in seconds.

Setting this parameter to 0 sets the digital output

continuously on.

Port - The physical digital output port connection. Only

available ports are shown.
1 These parameters are only valid when pulse width is set to 0.

Energy pulsing
You can configure the meter’s energy pulsing LEDs or onboard digital outputs for
energy pulsing applications.
When an LED or output is set to energy pulsing, the meter sends a readable pulse
or signal based on the measured energy source value. This pulse can be used for
accuracy verification or as an input to another energy monitoring system.

Default energy pulsing LED sources

Your meter’s energy pulsing LEDs have default energy source values configured
for accuracy verification testing.
For LED locations, see your meter’s installation guide.

Calibration Pulser LED LED Default energy pulsing source

WATT LED kWh pulsing LED kW del-rec

kWh pulse infrared LED

VAR LED kVARh pulse LED kVAR del-rec

kVARh pulse infrared LED

NOTE: The energy pulsing LEDs are configured in pairs. For example,
changing the energy source value will change it for both the regular and
infrared LEDs.
NOTE: To modify your default energy source value, go into the advanced
mode of ION Setup and modify the associated Calibration Pulser module. This
is an advanced procedure that should only be performed if you have advanced
knowledge of ION and the power system your meter is connected to.
See the ION Reference, available from www.se.com, for more information.
See “Alarm and status LED indicators”, page 108 for information about other
LED indicators.

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Configuring LED energy pulsing using ION Setup

You can configure your meter’s energy pulsing LEDs for energy pulsing using ION
Setup.
1. Start ION Setup.
2. Open the Setup Assistant for your device.
3. Select LED pulsing.
4. Select the tab that corresponds to the energy pulsing LED you want to
configure.
5. Configure the following basic parameters for your meter’s energy pulsing
LEDs.
Energy pulsing LED parameters available through ION Setup

Parameter Description

Source Link this input to the value that you want to pulse on the LED.

Enable Configuring this setting should only be performed by users with advanced
knowledge of ION, the device template and the power system the device is
connected to.
Int Mode Specifies the integration mode for the LED (forward, reverse, absolute or
net).

Kt The amount of source energy required to make the LED pulse.

Pulse Width The minimum time in seconds between LED pulse transitions.

Pulser Mode Select when the energy pulsing LEDs will pulse:
• Always: the energy pulsing LEDs are always pulsing based on their
energy source value.

Pulse ovrld Pulsing normally indicates that the energy pulsing LED should be
operating normally.

Pulsing suspended indicates that the energy pulsing LED is not able to
pulse quickly enough. Modify the Kt value to decrease the number of
energy pulses or decrease the pulse width, if supported by the device
collecting pulses.

NOTE: To perform specialized configuration go into the advanced mode

of ION Setup and modify, disable or add a new Calibration Pulser module.
These are advanced procedures that should only be performed if you
have advanced knowledge of ION and the power system your meter is
connected to.
See the ION Reference, available from www.se.com, for more
information.

Configuring digital output energy pulsing using ION Setup

You can configure your meter’s onboard digital outputs for energy pulsing using
ION Setup.
Ensure that the digital output port is available for energy pulsing and not
associated with another function.
When configuring your meter, the configuration interface may show all of the
possible ports, regardless of what is physically available on your meter.
NOTE: For applications where accuracy is important, use the digital output
located on the meter base.
1. Start ION Setup.
2. Open the Setup Assistant for your device.
3. Select Energy pulsing.

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4. Select an energy pulsing source tab (such as Wh Del) to configure energy

pulsing using your meter’s digital output.

Digital output energy pulsing parameters available through ION Setup

Parameter Description

Kt The amount of energy source required to trigger the digital output. For
example, in the Wh Del tab, the Kt value would be amount of real energy
delivered (Wh Del) per pulse.

Pulse Width The minimum time in seconds between pulse transitions.

OutputMode Select the desired output mode:

• Pulse: the digital output sends a complete pulse when triggered.
• KYZ: the digital output makes a transition (off-to-on, or on-to-off)
when triggered.

Port Select an output port from the list. Only available output ports are shown
(ports that are not associated with another function).

(energy source) Pulsing normally indicates that the output port should be operating
ovrld normally.

Pulsing suspended indicates that the output port is not able to pulse
quickly enough. Modify the Kt value to decrease the number of energy
pulses.

NOTE: To perform specialized configuration go into the advanced mode

of ION Setup and modify or add a new Calibration Pulser module. This is
an advanced procedure that should only be performed if you have
advanced knowledge of ION and the power system your meter is
connected to.
See the ION Reference, available from www.se.com, for more
information.

Calculate your maximum kWh/pulse (pulse weight) value

To calculate the kWh/pulse (pulse weight) value, divide the highest kW value you
can expect by the required pulse rate.
Make sure the required pulse rate does not exceed the maximum pulse rate for
the digital output.
NOTE: To convert from kWh/pulse to pulse/kWh you must invert (take the
reciprocal) of the value. For example, 1.8 kWh/pulse becomes 0.556 pulse/
kWh.

Example pulse weight calculation

For a maximum load of 1600 kW and a pulse rate of two pulses per second,
calculate the kWh/pulse value as follows:
1. Convert 1600 kW load into kWh/second:
(1600 kW)*(1hr) = 1600 kWh
(1600 kWh)/(3600 sec) = (X kWh)/(1sec)
X = 0.444 kWh/sec
2. Calculate the kWh required per pulse:
(0.444 kWh/sec)/(2 pulses per second) = 0.222 kWh/pulse
3. If using KYZ Output Mode, adjust for the KY giving one pulse per two
transitions if necessary.
(0.222 kWh/pulse)/(2) = 0.111 kWh/pulse
See the ION Reference, available from www.se.com for detailed information about
the Calibration Pulser module.

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Webpages
Webpage interface
Your meter comes with default webpages that contain typical elements.

A Meter type and model, device name

B Username
C Main menu
D Webpage menu

E Webpage content

NOTE: This graphic is representative only, and your meter’s webpages may
appear differently than shown.

Default meter webpages

Default webpages are available on your meter.

Monitoring

Webpage menu Webpage content

Instantaneous Readings • Basic Readings

• Energy Readings
• Demand Readings
• Voltage Readings
• Power Quality

Trending & Forecasting Select the target and interval for trending and forecasting and view the results.

Power Quality Summary • Harmonics Chart

• ITI (CBEMA)-SEMI
• NEMA Motor Derating Curve
• EN50160
• IEEE 519 Harmonics
• HSTC (ION9000T only)

Inputs/Outputs • Digital Inputs

• Digital Outputs
• Analog Inputs
• Analog Outputs

Waveforms View waveforms from your meter, using the meter’s COMTRADE files

Control

Webpage menu Webpage content

Resets Perform resets, and view when previous resets were performed.

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Diagnostics

Webpage menu Webpage content

Statistics • Communications
• Ethernet
• Serial Port
• Meter - Basic
• Meter - Advanced
Phasor Diagram View the phasor diagram and numeric values.

Setup

Webpage menu Webpage content

Ethernet • Basic Settings

• Advanced Settings

Serial Port • Basic Settings

• Advanced Settings

SNMP Parameters Configure your meter’s SNMP parameters.

NTP Configure your meter’s NTP parameters.

SMTP Configure your meter’s SMTP parameters.

Date & Time Configure your meter’s time and time synchronization.

Preferences Enter your meter’s nameplate information.

Metering • Basic Settings

• Advanced Settings

HTTPS Certificate Management.

Maintenance

Webpage menu Webpage content

— Custom. No default content.

By default the Maintenance menu is empty, and the menu is not displayed until information is
added to it.

Accessing webpages for data viewing and meter configuration

You can access the meter’s webpages through the meter’s Ethernet connection
using a web browser.
You must have cookies enabled in order to access your meter’s webpages.
You may need to configure your meter’s security settings in order to view
webpages and configure your meter using webpages.
On a hardware-locked meter, you cannot add, delete or modify any webpage files.
If you are connected to your device over Ethernet, changing Ethernet
configuration parameters without another method of configuration enabled may
cause loss of communications with your device and render it inaccessible.

NOTICE
LOSS OF ACCESS
Ensure you maintain sufficient access to communicate to and configure your
device.
Failure to follow these instructions can result in loss of access to the
device.

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1. Open a web browser and enter your meter’s IP address in the address box.
The webpage login prompt is displayed.
If the browser cannot connect to the webserver, check the web protocol
setting.
2. Enter a valid username and password.
3. Select your desired Language from the drop-down list, and click Log In.
Your meter’s webpages are displayed. The default page is the Monitoring
webpage, showing real-time data.
4. Select the main menu tab that corresponds to the category of information you
want to view, and select the webpage menu from the list on the left.
The webpage content is displayed.
5. Click the webpage content headings to expand and view the meter’s data.
6. Select Setup to view and edit your meter’s configuration.

Embedding images and files in meter webpages

Upload images, documents, audio and video files to meter webpages using SFTP.
NOTE: Images cannot be scaled once uploaded. Format images to the
desired size before uploading.
1. Access your meter’s internal SFTP site.
2. Open the web folder. Copy your file into the subfolder that corresponds to the
webpage main menu tab you want to access your file from.
3. Connect to your meter’s webpages. Select the main menu item that
corresponds to the folder you previously selected. Your file is listed in the
webpage menu.
4. Select your file from the webpage menu to view it.

Creating custom webpages

You can create custom webpages to view data or access configuration
parameters from your meter.
Download the meter’s Modbus registers map from www.se.com.
1. Open SFTP client software.
2. Go to web > examples. Select samplereadings.html to create a data value
webpage, or select sampleconfiguration.html to create a configuration
parameters webpage.
3. Save a copy of the sample file. This filename is the webpage name.
4. Open your webpage in an HTML or webpage editor program.
5. Modify the webpage to reference the desired meter data or parameters from
the Modbus registers map, and update the other fields where required.
6. Save your custom webpage.
The meter will display translated content if it exists in the meter’s memory. If
translated content is not available, English is displayed.
7. Connect to your meter’s internal SFTP site.
– If you have created a data viewing webpage, copy your custom webpage
to web > monitoring.
– If you have created a configuration webpage, copy your custom webpage
to web > setup.

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8. Login to your meter’s webpages.

Your custom webpage is available from the webpage menu under the Monitoring
(data viewing) or Setup (configuration) tab.

Watch the video on how to create custom webpages: How to Create Custom
Webpages for Your Meter

Deleting custom webpages

1. Open SFTP client software.
2. Connect to the meter using the meter’s IP address and SFTP port number.
See “Protocols, ports and connections”, page 36 for information on port
numbers.
3. Open the web folder in SFTP file directory and delete all files in subfolders.
4. Close SFTP client software.

Loading webpages using ION Setup

Required for this procedure:
• Webpage files in the upgrade .zip folder. Go to www.se.com to download
upgrade files.
• Meter connection using SFTP client application.
1. Obtain the webpage upgrade files (.zip folder) that you want to upload onto
your meter. Save the files where they can be accessed by the computer
running ION Setup.
2. Start ION Setup.
3. Open the Setup Assistant for your meter.
4. Select Template > Web.
NOTE: You can preview meter webpages using the Test Web Viewing
feature. Select an IP addressing method from the drop-down menu to
generate a test link using your default web browser.
5. Click Upload to navigate to the folder (.zip) containing the meter upgrade
files. Select the folder and click Open
6. An ION Setup dialog box will open. Click Yes to confirm uploading of the
webpage files.
NOTE: The upload process replaces files with matching filenames only.

Confirmation of uploaded files will be displayed in the bottom status bar.

Loading webpages using SFTP

You can upgrade your meter’s webpages using your meter’s internal SFTP site.
You must have:
• Your meter’s webpage upgrade files. Go to www.se.com to download
upgrade files.
• Access to your meter’s internal SFTP site.
1. Connect to your meter’s internal SFTP site and open the webpages (web)
folder.

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2. Navigate to the location on your local machine where you saved the webpage
.zip file.
NOTE: Extract the contents of the upgrade file.
3. Drag the resources and examples folders into the web folder. Confirm to
overwrite existing files when prompted.
The files are immediately transferred to the meter.

Sample data viewing webpage

You can create custom data viewing webpages using the sample webpage stored
on your meter.
The sample webpages are stored in the documents folder on your meter’s internal
SFTP site.
Your meter’s Modbus register map is available from www.se.com.
If required, your meter’s ION handles document is packaged with the meter
firmware file which is available for download from www.se.com.
The data viewing webpage must be stored on your meter’s internal SFTP site in
the folder for Monitoring. The custom webpage is viewed by selecting the
Monitoring main menu tab on your meter’s webpage.
Configuring the HTML code other than where described is an advanced procedure
and should only be performed by those with an advanced understanding of
webpages and how your meter processes them.

Sample webpage data viewing result

NOTE: This graphic is representative only, and your meter’s webpages may
appear different than shown.

A HTML filename
B Content pane title

C Row heading

D Units
E Column heading

F Named register instantaneous value

G Second content pane A title

Sample HTML code for data viewing webpage content

Content and formatting of a data viewing webpage is controlled by its HTML code.

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Sample data viewing webpage content

Line # Sample HTML

1 SampleMonitorPane.html

2 <div class="content-fit">

3 <div class="accordion">

4 <h3 target="sample-readings">$%localizedString(Basic Readings)#$</h3>

5 <div id="sample-readings">

6 <table class="datatable">

7 <tr>

8 <th>&nbsp;</th>

9 <th>$%localizedString(Minimum)#$</th>

10 <th>$%localizedString(Present)#$</th>

11 <th>$%localizedString(Maximum)#$</th>

12 </tr>

13 <tr class="minor">

14 <td>$%localizedString(I a)#$ <span unitsreg="I a"></span></td>

15 <td regname="I a mn"></td>

16 <td regname="I a"></td>

17 <td regname="I a mx"></td>

18 </tr>

19 <tr class="minor">

20 <td>$%localizedString(I b)#$ <span unitsreg="I b"></span></td>

21 <td regname="I b mn"></td>

22 <td regname="I b"></td>

23 <td regname="I b mx"></td>

24 </tr>

25 </table>

26 </div>

27 <h3 target="sample-energy">$%localizedString(Energy Readings)#$</h3>

28 <div id="sample-energy">

29 <table class="datatable">

30 <tr>

31 <th>&nbsp;</th>

32 <th>$%localizedString(Present)#$</th>

33 </tr>

34 <tr>

35 <td>$%localizedString(Active Energy)#$ <span unitsreg="kWh del-rec"></span></td>

36 <td regname="kWh del-rec"></td>

37 </tr>

38 <tr>

39 <td>$%localizedString(Reactive Energy)#$ <span unitsreg="kVARh del-rec"></span></td>

40 <td regname="kVARh del-rec"></td>

41 </tr>

42 </table>

43 </div>

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Sample data viewing webpage content (Continued)

Line # Sample HTML

44 </div>

45
46
47 <script type="text/javascript">

48
49 instantaneousReadings.initInstantaneousReadings('sample-readings');

50
51 </script>

52 </div>

Sample webpage data viewing content description

Line # Description

1 SampleMonitorPane.html
The HTML filename, including the HTML extension (.html). This filename must comply with SFTP filename requirements (no
spaces or special characters). The filename (without the HTML extension) is the name shown on the webpage menu.

4 <h3 target="sample-readings">
This creates the first webpage content pane. “sample-readings” is the name of the webpage content. This name must be
unique.
$%localizedString(Basic Readings)#$</h3>

Basic Readings is the title of the webpage content pane. This title is translated if possible.

5 <div id="sample-readings">
This must match the name of the webpage content in line 4.

9 <th>$%localizedString(Minimum)#$</th>
Minimum is the heading for the first column. This heading is translated if possible.

10 <th>$%localizedString(Present)#$</th>
Present is the heading for the second column. This heading is translated if possible.

11 <th>$%localizedString(Maximum)#$</th>
Maximum is the heading for the last column. This heading is translated if possible.

14 <td>$%localizedString(I a)#$
I a is the row heading. This heading is translated if possible.
<span unitsreg="I a"></span></td>

This displays the units that the meter has defined for the named register I a.

15 <td regname="I a mn"></td>

This displays the instantaneous value of the named register I a mn.

16 <td regname="I a"></td>

This displays the instantaneous value of the named register I a.

17 <td regname="I a mx"></td>

This displays the instantaneous value of the named register I a mx.

20 <td>$%localizedString(I b)#$
I b is the second row heading. This heading is translated if possible.
<span unitsreg="I b"></span></td>

This displays the units that the meter has defined for the named register I b.

21 <td regname="I b mn"></td>

This displays the instantaneous value of the named register I b mn.

22 <td regname="I b"></td>

This displays the instantaneous value of the named register I b.

23 <td regname="I b mx"></td>

This displays the instantaneous value of the named register I bmx.

27 <h3 target="sample-energy">
This creates the second webpage content pane. Sample-energy is the name of the webpage content. This name must be
unique.
$%localizedString(Energy Readings)#$</h3>

Energy Readings is the title of the webpage content pane. This title is translated if possible.

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Sample webpage data viewing content description (Continued)

Line # Description

28 <div id="sample-energy">
This must match the name of the webpage content in line 27.

32 <th>$%localizedString(Present)#$</th>
Present is the heading for the last column. This heading is translated if possible.

35 <td>$%localizedString(Active Energy)#$
Active Energy is the row heading. This heading is translated if possible.
<span unitsreg="kWh del-rec"></span></td>

This displays the units that the meter has defined for the named register kWh del-rec.

36 <td regname="kWh del-rec"></td>

This displays the instantaneous value of the named register kWh del-rec.1

39 <td>$%localizedString(Reactive Energy)#$
Reactive Energy is the row heading. This heading is translated if possible.
<span unitsreg="kVARh del-rec"></span></td>

This displays the units that the meter has defined for the named register kVARh del-rec.

40 <td regname="kVARh del-rec"></td>

This displays the instantaneous value of the named register kVARh del-rec.1

49 instantaneousReadings.initInstantaneousReadings('sample-readings');
Sample-readings is the unique name of the first webpage content name. This HTML code updates all of the webpage’s
values.
1Named registers are listed in the Modbus registers map. You can also reference a value by its ION handle using the following format: <td
regname=”_0x####”></td>.

Sample setup webpage

You can create custom setup webpages using the sample webpage stored on
your meter.
Sample webpages are stored in the documents folder on your meter’s internal
SFTP site.
Your meter’s Modbus register map is available from www.se.com.
If required, your meter’s ION handles document is packaged with the meter
firmware file which is available for download from www.se.com.
Custom setup webpages must be stored on your meter’s internal SFTP site in the
setup folder. The custom webpage is viewed by selecting the Setup main menu
tab on your meter’s webpage.
Configuring the HTML code other than where described is an advanced procedure
and should only be performed by those with an advanced understanding of
webpages and how your meter processes them.

Sample webpage setup result

NOTE: This graphic is representative only, and your meter’s webpages may
appear different than shown.

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A HTML filename
B Content pane title

C Sub-heading

D Row heading

E Named register value

F Second content pane title

Sample HTML code for setup webpage content

Content and formatting of a setup webpage is controlled by its HTML code.

Sample setup webpage content

Line # Sample HTML

1 SampleSetupPane.html

2
3 <div class="content-fit">

4 <form id="formSampleSettings">

5
6 <div class="accordion">

7 <h3 target="sample-basic">$%localizedString(Basic Settings)#$</h3>

8 <div id="sample-basic">

9 <table class="formtable">

10 <tr>

11 <th>&nbsp;</th>

12 <th>&nbsp;</th>

13 </tr>

14 <tr>

15 <td>$%localizedString(Ethernet)#$</td>

16 <td>&nbsp;</td>

17 </tr>

18 <tr class="minor">

19 <td>$%localizedString(MAC Address)#$</td>

20 <td regname="MAC Address"></td>

21 </tr>

22 <tr class="minor">

23 <td>$%localizedString(Ethernet Device Name)#$</td>

24 <td><input name="Ethernet Device Name" type="text" /></td>

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Sample setup webpage content (Continued)

Line # Sample HTML

25 </tr>

26 <tr class="minor">

27 <td>$%localizedString(IP Address)#$</td>

28 <td><input name="IP Address" type="text" /></td>

29 </tr>

30 </table>

31
32 </div>

33
34 <h3 target="sample-advanced">$%localizedString(Advanced Settings)#$</h3>

35 <div id="sample-advanced">

36 <table class="formtable" id="frameFormatDropdownContainer">

37 <tr>

38 <th>&nbsp;</th>

39 <th>&nbsp;</th>

40 </tr>

41 <tr>

42 <td>$%localizedString(TCP Keep Alive Minutes)#$</td>

43 <td><input type="text" name="TCP Keep Alive Minutes" class="small" /> <span unitsreg="TCP Keep
Alive Minutes"></span></td>

44 </tr>

45 <tr>

46 <td>$%localizedString(Enable Web Server)#$</td>

47 <td><select name="Enable Web Server"></select> </td>

48 </tr>

49 </table>

50
51 </div>

52 </div>

53
54 <input type="submit" class="apply" value='$%localizedString(Apply)#$' />

55
56 </form>

57
58
59 <script type="text/javascript">

60
61 SetupPane.init('formSampleSettings');

62 formChangeDetection.initFormChangeDetection('#formSampleSettings', '#dialogFormChanges');

63
64 </script>

65 </div>

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Sample setup webpage content description

Line # Description

1 SampleSetupPane.html

The HTML filename, including the HTML extension (.html). This filename must comply with SFTP filename requirements
(no spaces or special characters). The filename (without the HTML extension) is the name shown on the webpage menu.

4 <form id="formSampleSettings">

“formSampleSettings” is the name of the webpage content. This name must be unique

7 <h3 target="sample-basic">

This creates the first webpage content pane. “sample-basic” is the name of the webpage content. This name must be
unique.

$%localizedString(Basic Settings)#$</h3>

Basic Settings is the title of the webpage content pane. This title is translated if possible.

8 <div id="sample-basic">

This must match the name of the webpage content in line 7.

15 <td>$%localizedString(Ethernet)#$</td>

Ethernet is the subheading. This heading is translated if possible.

19 <td>$%localizedString(MAC Address)#$</td>

MAC Address is the row heading. This heading is translated if possible.

20 <td regname="MAC Address"></td>

This displays the value of the read-only named register MAC Address.

23 <td>$%localizedString(Ethernet Device Name)#$</td>

Ethernet Device Name is the row heading. This heading is translated if possible.

24 <td><input name="Ethernet Device Name" type="text" /></td>

This displays the instantaneous value of the configurable named register Ethernet Device Name in a text-edit field.

The type must match the named register type, in this case, an alphanumeric string.

27 <td>$%localizedString(IP Address)#$</td>

IP Address is the row heading. This heading is translated if possible.

28 <td><input name="IP Address" type="text" /></td>

This displays the instantaneous value of the configurable named register IP Address in a text-edit field.

The type must match the named register type, in this case, an alphanumeric string.

34 <h3 target="sample-advanced">

This creates the second webpage content pane. Sample-advanced is the name of the webpage content. This name must
be unique.

$%localizedString(Advanced Settings)#$</h3>

Advanced Settings is the title of the webpage content pane. This title is translated if possible.

35 <div id="sample-advanced">

This must match the name of the webpage content in line 34.

42 <td>$%localizedString(TCP Keep Alive Minutes)#$</td>

TCP Keep Alive Minutes is the row heading. This heading is translated if possible.

43 <td><input type="text" name="TCP Keep Alive Minutes" class="small" />

This displays the instantaneous value of the configurable named register TCP Keep Alive Minutes in a text-edit field.

The type must match the named register type, in this case, an alphanumeric string.

<span unitsreg="TCP Keep Alive Minutes"></span></td>

This displays the units that the meter has defined for the named register TCP Keep Alive Minutes.

NOTE: There are no defined units for TCP Keep Alive Minutes, so no units are displayed.

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Sample setup webpage content description (Continued)

Line # Description

46 <td>$%localizedString(Enable Web Server)#$</td>

Enable Web Server is the row heading. This heading is translated if possible.

47 <td><select name="Enable Web Server"></select> </td>

Enable Web Server is the named register that is displayed. Named registers are listed in the meter’s registers map.

The type must match the named register type, in this case, an enumerated value that is displayed as a drop-down list.

61 SetupPane.init('formSampleSettings');

This must match the webpage content name from line 4.

62 formChangeDetection.initFormChangeDetection('#formSampleSettings', '#dialogFormChanges');

This must match the webpage content name from line 4. This HTML code updates all of the webpage’s values.

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Display
Display overview
The display allows you to view meter data and perform basic configuration.
NOTE: The display backlight dims after a defined period of inactivity. When
the meter detects an unacknowledged active high priority alarm, the display
flashes until the alarm is acknowledged.

Display

A Display port

B Optional 24 V DC AUX power input

(label not pictured)

C Date and time

D Mode indicator
E Revenue lock icon
F Alarm icon
G Touch-screen display

H USB ports cover

I USB host port (Type A)

J USB device port (Mini-B)

K Home button
L Power/status LED, green or red

M Alarm LED, red

N VAR visible energy pulsing LED,

orange

O VAR infrared energy pulsing LED, 940

nm
P Watt visible energy pulsing LED,
orange

Q Watt infrared energy pulsing LED, 940

nm
R ANSI optical port

S IEC optical port adapter (optional)

Mode indicator
The display mode indicator identifies whether the meter is in normal (NORM),
alternate display (ALT) or test (TEST) mode.

Home button
Press the Home button to access display menus or return to the active menu.
Press the Home button twice to access the last data screen displayed or the
Summary screen, if in ALT mode.
The function of the home button varies:
• NORM mode: Displays Energy and Demand screens.
• ALT mode: Displays ALT mode display and setup menus. Select Normal
Display Mode from the ALT display menu to exit the ALT display mode.

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PowerLogic™ ION9000 series Display

• TEST mode: Displays Test mode and Setup menus.

• Setup Menu: Displays active menu item.

Revenue lock icon

The revenue lock icon indicates the lock status of the meter.
When gray and open, the meter is unlocked. When green and closed, the meter is
locked. You can lock and unlock your meter using the revenue lock switch located
on the body of your meter.

Alarm icon
The alarm icon indicates the highest level and state of alarms detected by your
meter.
For example, if the meter detects a low priority and a high priority active alarm, the
alarm icon indicates a high priority active alarm.
NOTE: Alarms can only be viewed and acknowledged through the display.

Icon Description

Active alarm indicator:

• Red: high priority alarm state detected
• Yellow: medium priority alarm state detected
• Blue: low priority alarm state detected
The alarm indicator flashes until you acknowledge the alarm.

The alarm indicator changes to the historic alarm indicator of the appropriate
level when the alarm state is no longer detected by the meter.
NOTE: The display backlight flashes for unacknowledged high priority
active alarms.
Unacknowledged historic alarm indicator:
• Red: unacknowledged high priority historic alarm
• Yellow: unacknowledged medium priority historic alarm
NOTE: Low priority historical alarms are not indicated.
The active alarm indicator changes to the historic alarm indicator of the
appropriate level when the alarm state is no longer detected by the meter.

No active or unacknowledged high or medium priority historic alarms

Alarm and status LED indicators

Your meter has alarm and status LEDs.
These LEDs cannot be configured for other uses.

LED Description

Status Off: unpowered

Steady green: normal operation

Flashing red: no communications (remote display only)

Steady red: firmware upgrade required (remote display only)

Flashing red/green: startup or firmware upgrade sequence in progress

Alarm Off: no active or unacknowledged historic alarms

On: acknowledged active alarm

Flashing: active alarm

NOTE: The display backlight flashes for unacknowledged high priority
active alarms.

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Display icons
Icons are displayed on the bottom of the screen.
NOTE: If the icon is gray, the function is not available.

Icon Description

Tap More to access additional screens.

Tap Left arrow to select item to the left or to return to the previous screen.

Tap Right arrow to select item to the right.

Tap Up to navigate menu items or screens.

Tap Down to navigate menu items or screens.

Tap Select to confirm selection or change.

Tap Cancel to exit and return to previous screen.

Tap Graphic to view graphical representation of data.

Tap Numeric to view numerical representation of data.

Tap Info to display screen details.

Tap Edit to enter parameter values or select setting.

Tap Check Box to perform an action.

Tap double-arrow to select parameter.

More screens access

You can access additional screens.
Pressing the More icon opens a list of additional screens related to the active
screen. Press cancel to close the list. If you do not select a screen, you are
returned to the last data screen displayed.

Overrange indication
If any value measured by the meter is too large to fit on the display, the meter
initially reduces the size of the text to try and make the value fit.
If the value is still too large to be displayed, the meter truncates the value starting
with the least significant digit, and encloses the truncated value in a red box.

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Interrupted display data

Display data is updated by the meter every second during normal operation.
If the display detects a data interruption, the following occurs:
• Date/time information is cleared.
• Display mode indicator is set to normal (NORM) mode.
• Revenue lock icon indicates a locked state (green and closed).
• Alarm icon indicates an unacknowledged high priority historic alarm (red
outline bell).
• All parameter labels and associated parameter data are cleared.
Display screen title bar and display icons are retained.

Auto-scaling feature
Measurement units on the meter display and webpages automatically scale,
depending on the value of PT Primary and CT Primary.
Voltage units are scaled based on the PT Primary value:

PT Primary value Units or scaling

< 1000 V
1000–999,999 kV

Current units are scaled based on the CT Primary value:

CT Primary value Units or scaling

< 1000 A
1000–999,999 kA

Power units are scaled according to the value of (CT Primary x PT Primary x 3):

(CT Primary x PT Primary x 3) value Units or scaling

< 1,000,000 kW, kVAR or kVA

1,000,000–999,999,999 MW, MVAR or MVA

≥ 1,000,000,000 GW, GVAR or GVA

Display screens
Display modes
Your meter has three display modes and provides access to your meter’s setup
screens:
• Normal Mode Screens (NORM). In Norm mode, your meter automatically
scrolls through a series of customizable display screens. You can add or
remove Norm mode display screens. If there are no Norm mode display
screens, the meter displays a message stating that there are no available
screens. To exit Norm mode, press the home button to access the display
modes selection screen.
• Alt Display Mode (ALT): In Alt mode, you can navigate to view the different
alternate screens. You cannot modify the default Alt mode display screens,
but you can add custom screens. To exit Alt display mode, select Normal
Display Mode to access the display modes selection screen.
• Test Mode (TEST): In Test mode, you can manually scroll through a series of
default screens. To exit Test mode, press the home button and select Exit
Test Mode.

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NOTE: In Test mode, your meter’s billing quantities stop accumulating

and the data is sent to special test mode registers. These registers are
cleared when you exit Test mode.
Access your meter’s setup screens by pressing the home button in NORM, ALT or
TEST mode. To exit the setup screens, press the home button.

Norm mode display menu

The Norm mode display screens show measured and calculated information
about the power system being monitored.
NOTE: Your meter’s menus may appear slightly different than shown
depending on your display settings.

Alt mode display menu

The alt mode display menu allows you to view data screens and access the setup
menu.
NOTE: Display menus may appear slightly different than shown depending on
your display settings.

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Summary Summary

Alarms Active Alarms Active Alarms Acknowledge All Alarm Details

Historical Alarms Historical Alarms Acknowledge All Alarm Details

Basic Readings Voltage Volts L-L Volts ll Average Volts ll Min Volts ll Max

Volts L-N Volts ln Average Volts ln Min Volts ln Max

Volts Unbalanced

Current Current I Average I Min (Ia Ib Ic) I Min (I4) I Max (Ia Ib Ic) I Max (I4)

Frequency Frequency

Power Power Summary Power Total Power Total Min Power Total Max

Power Phase A

Power Phase B

Power Phase C

TOU Peak Demand TOU Peak Demand

Demand Total Demand Delivered Peak Demand Delivered Total
Delivered (A-B) Delivered (C-D)

TOU Peak Demand TOU Peak Demand

Total Demand Received Peak Demand Received Total
Received (A-B) Received (C-D)

Power Factor Power Factor Power Factor Total Min Power Factor Total Max

Energy Energy Delivered-Received

TOU Energy Delivered

Energy Delivered TOU Energy Delivered A&B
C&D

Energy Received

Events Events Event Details

Power Quality EN50160 EN50160 Power Frequency Power Frequency Compliance

EN50160 Nominal Supply Voltage

EN50160 Supply Voltage - V1 Voltage Compliance - V1

EN50160 Supply Voltage - V2 Voltage Compliance - V2

EN50160 Supply Voltage - V3 Voltage Compliance - V3

EN50160 Volts Unbalance Volts Unbalance Compliance

EN50160 Volts Harmonics - V1 Volts Harmonics Compliance - V1

EN50160 Volts Harmonics - V2 Volts Harmonics Compliance - V2

EN50160 Volts Harmonics - V3 Volts Harmonics Compliance - V3

EN50160 Voltage Flicker - V1 Volts Flicker Compliance - V1

EN50160 Voltage Flicker - V2 Volts Flicker Compliance - V2

EN50160 Voltage Flicker - V3 Volts Flicker Compliance - V3

Harmonics Voltage THD V1 Harmonics V2 Harmonics V3 Harmonics

Current THD I1 Harmonics I2 Harmonics I3 Harmonics I4 Harmonics

Phasors Phasor Diagram

Inputs/Outputs Digital Inputs Digital Inputs

Digital Outputs Digital Outputs

Analog Inputs Analog Inputs

Analog Outputs Analog Outputs

Nameplate Nameplate Nameplate

See Creating custom display

Custom Screens
screens section for details.

Normal Display
Normal Mode Screens
Mode

Alt Display Mode

Test Mode

Setup Menu

See Setup menu section for

Setup Menu
details.

Alt mode data display screens

Your meter’s alt mode display screens show measured and calculated information
about the power system being monitored.
NOTE: Minimum, maximum (peak), average and time of use (TOU) values are
typically accessed by pressing More to open a list of additional screens.

Menu Menu screens Content

Summary Summary Power system summary.

Alarms Active alarms, Active and historical alarms can be viewed and
historical alarms acknowledged.

Basic readings Voltage, current, • Power system voltage (line-to-line or line-to-

frequency neutral), current and frequency values.
• Average, minimum and maximum values are
also provided.

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Menu Menu screens Content

Power Power summary, • Per-phase and total kW, kVAR and kVA values,
demand, power factor along with minimum and maximum values.
• Delivered and received demand values
including peak demand.
• Per-phase and total power factor along with
minimum and maximum values.
Energy Energy Energy delivered-received, delivered and received.

Events Events Meter event log entries listing and details.

Power quality EN50160, harmonics, • EN50160 values.

phasors • Voltage and current harmonics, with individual
and total harmonic values.
• Phasor diagram with magnitude and angle
values.
Inputs/outputs Digital inputs, digital Digital and analog I/O values and counts.
outputs, analog inputs,
analog outputs

Nameplate Nameplate • Meter model, serial number, firmware version

and feature set.
• Owner and tag information.
• RMD serial number and firmware version.
• Demand configuration values.

Custom screens — Custom screens.

Normal Display — Access to the display mode selection screen.
Mode
Setup Menu — Access to the setup menu screens.

Setup menu
Meter configuration can be performed through the display.
Configure your meter’s security settings to allow front panel (display)
programming in order to set up the meter using the display.
NOTE: Your display may appear differently than shown, depending on your
meter’s power system, configuration and display settings.
NOTE: Some setup parameters cannot be configured when revenue security
is enabled.

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Setup Menu
Meter Setup Volts Mode Volts Mode PhaseOrder
PT/CT Setup PT Primary PT Secondary CT Primary CT Secondary I4 Primary I4 Secondary
Voltage Polarity Setup Va Polarity Vb Polarity Vc Polarity
Current Polarity Setup Ia Polarity Ib Polarity Ic Polarity I4 Polarity
Nominal Nominal Nominal
Nominal Values
Voltage Current Frequency
Ethernet Port Ethernet Port Enable
Enable/Disable
Enable Setup Setup
Communications IPv4 Assignment Mode
Setup Setup
Stored IPv4 Address Stored IPv4 Stored IPv4 Stored IPv4
MAC Address
Setup Address Subnet Mask Gateway
IPv6 Link Local Address
IPv6 Assignment Mode
Setup
Acquired IPv6 Global
Address
Ethernet Device Name
DNS Setup
COM1 Setup Protocol Baud Rate RX Timeout Unit ID Serial Port RS485 Bias
COM4 Setup Protocol Baud Rate RX Timeout Unit ID Serial Port RS485 Bias
NTP Address
SMTP Address
Backlight
Display Setup Screen Setup
Timeout
Measurement PF
Label & Symbol Setup Phase Label
Symbols Convention
Voltage Current Power
Numeric Format Setup Digit Grouping
Resolution Resolution Resolution
Date/Time/Clock Timezone
Date & Time Setup Time Format Date Format DST Offset
Setup Offset
Time Sync Time Sync
Clock Setup Clock Source
Source Type

Alarm Setup Alarm Setup Enable/Disable

Language Setup Language Setup

Time of Use
TOU Active Rates
Setup
TOU Season
Select for
Resets Resets
Reset
Password Setup Password Setup

Meter setup using your display

Navigate to Setup screens and enter parameters to configure your meter.
Your meter’s default display password is 0 (zero).
NOTE: Your meter locks you out of display configuration after you have
exceeded the maximum number of attempts to enter a password.
The following example shows how to use the navigation icons to select
parameters, enter numeric information or select parameter values from lists.
NOTE: Your display may appear differently than those shown, depending on
your meter’s power system and display and localization settings.

Example: setting volts mode and PT/CT ratios

Use the display navigation icons to set your meter’s volts mode and PT ratios.
NOTE: Potential transformers (PT) are also known as voltage transformers
(VT).

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1. Press to display the menu. Press until Setup Menu is highlighted.

Press to display the Setup Menu. The Setup Menu lists the setup
selections on your meter.

2. Press or to highlight the different setup menu selections. Highlight

Meter Setup and press to select the meter setup screens. The Volts
Mode setup screen is displayed.

3. Press to highlight Volts Mode. Press to edit the volts mode. The
Enter Password screen is displayed.

4. Press to change the value of the highlighted digit (0 - 9). Press to go to

the next digit. Press to enter your password using the onscreen
keyboard. The Volts Mode configuration screen is displayed.

5. Press or to highlight the desired volts mode from the list, in this case,

3W-WYE. Press to select the highlighted volts mode. A confirmation

screen is displayed, showing your meter’s previous setting and newly
selected setting.

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6. Press to confirm, and the new setting is applied to your meter. Press
to cancel and maintain your meter’s original setting.

7. In the Volts Mode screen, press to go to the PT/CT Setup screen.

8. In the PT/CT Setup screen, press to highlight the potential

transformer (PT) or current transformer (CT) value for editing. Press to

edit the highlighted value.
NOTE: If you have exceeded the password timeout period, you are
prompted to enter your meter’s display password.

9. Press to change the value of the highlighted digit (0 - 9). Press to go to

the next digit. Press to enter the new value. When the confirmation

screen is displayed, press to confirm the new value or to revert to the

original value.

Display setup
You can configure basic display parameters using the display.

Screen setup

Parameter Values Description

Backlight 0–7200 Specifies how many seconds the display’s

Timeout backlight remains lit after the last button press

Label & symbol setup

Parameter Values Description

Phase Lbls ABC, 123 Sets the voltage and current phase labels

Measurement IEEE, IEC Specifies whether IEEE or IEC measurement

Symbols symbols are applied to displayed values

PF Convention IEEE, IEC Specifies whether IEEE or IEC power factor

conventions are applied to displayed values

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Numeric format setup

Parameter Values Description

Digit Grouping 1000.0, 1,000.0, 1 000,0 Specifies how digits are grouped for display

Volts Resolution 1., 1.X, 1.XX, 1.XXX, 1. Specifies the number of decimal places
XXXX displayed for voltages

Current 1., 1.X, 1.XX,1.XXX, 1. Specifies the number of decimal places

Resolution XXXX displayed for currents

Power 1., 1.X, 1.XX, 1.XXX, 1. Specifies the number of decimal places
Resolution XXXX displayed for power and energy measurements

Language setup
Select the language to be shown on the display.
By default, your meter has the following languages:

• English • Italian
• Spanish • Portuguese
• French • Russian
• German • Chinese (simplified)

Creating custom displays using ION Setup

You can use ION Setup to create new custom displays.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Displays.
4. Select Displays from the Front Panel tab and click Edit.
ION Setup loads your meter’s display information into the Display Editor
screen.
5. Select the display mode of the custom screens from the drop-down list, and
rename, delete, or change the order of custom displays.
a. Click New to add a new display screen in the selected display mode.
b. Click Edit to bring up the Display setup screen, where you can
configure new or existing custom displays.
6. Configure your screen.
• Screen Type: Specify the number of parameters displayed on the
screen.
• Screen Title: Enter the title to be shown at the top of your custom
display.
7. Click Edit to select the displayed parameters.
The number of parameters displayed is determined in the Screen Type
selection described above.
8. Select your digit display properties.
• Resolution: Specifies the number of decimal places displayed.
• Last Digit: Specifies if the last digit is rounded or truncated.
9. Click Send to save the changes in the meter.

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Display scaling
You can customize the units for metered values shown on the display and
webpages.
You can configure the units for voltage, current, power and energy values shown
on the display and webpages from their default units, and you can set the
resolution for the display. To identify which values will have the modified units,
refer to the display and web units information in your meter’s Modbus map,
available from www.se.com.

Configuring display units scaling using ION Setup

You can customize the units for metered values shown on the display and
webpages using ION Setup.
Configuring display units scaling is an advanced procedure that requires in-depth
knowledge of your meter, its underlying architecture, and the system in which it is
installed.
To identify which values will have the modified units, refer to the display and web
units information in your meter’s Modbus map, available from www.se.com.
NOTE: Custom units and resolution settings are automatically adjusted for
current and voltage values to help prevent the display from showing incorrect
zero values.
1. Start ION Setup.
2. Connect to your meter in advanced mode.
3. Navigate to the Display Options Modules folder and double-click on the
module in the righthand pane.
The Display Options screen is displayed.
4. Select the Setup Registers tab.
5. Select the display units you want to configure: Voltage Units, Current Units,
Power Units or Energy Units. Click Edit.
A unit selection screen is displayed.
6. Select the desired units from the drop-down list, and click OK.
7. When you have finished configuring the display units, click Send to send your
changes to the meter and close the Display Options screen.
See the ION Reference, available from www.se.com, for more information
about the Display Options module and your meter’s ION architecture.

Remote display troubleshooting icons

The remote display shows troubleshooting icons in addition to the meter’s status
LED information.

Icon Description

The display is connecting to your meter.

The display cannot communicate to your meter. Check the

connection between your meter and the display. Check the meter’s
status LED to confirm that the meter is operating normally.

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Icon Description

The display needs updated firmware for compatibility with your

meter.

The display is downloading a firmware upgrade. Do not disconnect

the display from your meter.

The display is undergoing a firmware upgrade. Do not disconnect the

display from your meter.

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Cybersecurity
Cybersecurity overview
This chapter contains up-to-date information about your product’s cybersecurity.
Network administrators, system integrators and personnel that commission,
maintain or dispose of a device should:
• Apply and maintain the device’s security capabilities. See “Device security
capabilities”, page 120 for details.
• Review assumptions about protected environments. See "Protected
environment assumptions", page 122 for details.
• Address potential risks and mitigation strategies. See “Potential Risks and
compensating controls”, page 123 for details.
• Follow recommendations to optimize cybersecurity.
Your device has security capabilities that:
• Allow it to be part of a NERC CIP compliant facility. Go to the North American
Electric Reliability Corporation website for information on NERC Reliability
Standards.
• Align with cybersecurity standards in the IEC 62443 international standard for
business IT systems and Industrial Automation and Control Systems (IACS)
products. Go to the International Electrotechnical Commission website for
information about the IEC62443 international standard.
To communicate a security topic affecting a Schneider Electric product or solution,
go to www.schneider-electric.com/en/work/support/cybersecurity/vulnerability-
policy.jsp.

WARNING
POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND
CONFIDENTIALITY
• Change default passwords to help prevent unauthorized access to device
settings and information.
• Disable unused ports/services and default accounts, where possible, to
minimize pathways for malicious attacks.
• Place networked devices behind multiple layers of cyber defenses (such as
firewalls, network segmentation, and network intrusion detection and
protection).
• Use cybersecurity best practices (for example: least privilege, separation of
duties) to help prevent unauthorized exposure, loss, modification of data and
logs, interruption of services, or unintended operation.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

Product defense-in-depth
Use a layered network approach with multiple security and defense controls in
your IT and control system to minimize data protection gaps, reduce single-points-
of-failure and create a strong cybersecurity posture. The more layers of security in
your network, the harder it is to breach defenses, take digital assets or cause
disruption.

Device security capabilities

This section describes the security capabilities available with your device.
Information confidentiality

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These security capabilities help protect the confidentiality of information through

secure protocols that employ cryptographic algorithms, key sizes and
mechanisms used to help prevent unauthorized users from reading information in
transit, i.e. SSH, SFTP and HTTPS, and information at rest.
Physical security
These security capabilities together with perimeter security help prevent
unauthorized access to revenue-related parameters and settings or leave clear
evidence that the device has been physically tampered with:
• Physical revenue-lock switch on the meter is used to help prevent
unauthorized access to the meter, parameter values and settings.
• Meter lock status indicators are used to determine if the meter is revenue
locked, i.e. LED lock status indicator on device and revenue lock icon on the
display.
• Multiple anti-tamper sealing points are used to help prevent access and
leaves evidence of tampering.
See “Revenue locking”, page 233 for details about physically locking and sealing
the device.
Configuration
These security capabilities support the analysis of security events, help protect the
device from unauthorized alteration and records configuration changes and user
account events:
• Internal time synchronization.
• Time source integrity protection and meter configuration event logging.
• Timestamps, including date and time, match the meter clock.
• SSH server hosts an internal SFTP site and stores files in the meter’s flash
memory, such as: webpages, COMTRADE records and firmware files.
• Settings can be saved as a Security Configuration File (.scf) using ION Setup.
• Embeds user information with changes.
• Offload information to syslog or a protected storage or retention location.
User accounts and privileges
These security capabilities help enforce authorizations assigned to users,
segregation of duties and least privilege:
• User authentication is used to identify and authenticate software processes
and devices managing accounts.
• Least privilege configurable in multiple dimensions: read; peak demand reset;
time sync; test mode; meter, security and communications configuration.
• User account lockouts configurable with number of unsuccessful login
attempts.
• Use control is used to restrict allowed actions to the authorized use of the
control system.
• Supervisors can override user authorizations by deleting their account.
• Password strength feedback using ION Setup.
Hardening
These security capabilities help prohibit and restrict the use of unnecessary
functions, ports, protocols and/or services:
• Least functionality can be applied to prohibit and restrict the use of
unnecessary functions, ports, protocols and/or services.
• Port numbers can be changed from default values to lower the predictability
of port use.
• Session lock is used to require sign in after a configurable time-period of
inactivity for webpages, display, but not ION protocol.
• Session termination is used to terminate a session automatically after
inactivity or manually by the user who initiated the session.

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• Concurrent session control to limit the number of concurrent sessions with

each interface.
System upgrades and backups
This security capability helps protect the authenticity of the firmware running on
the meter and facilitates protected file transfer: digitally signed firmware is used to
help protect the authenticity of the firmware running on the meter and only allows
firmware generated and signed by the manufacturer.
Threat intelligence
These security capabilities help provide a method to generate security-related
reports and manage event log storage:
• Machine and human-readable reporting options for current device security
settings.
• Audit event logs to identify:
◦ Meter configuration changes.
◦ Energy management system events.
• Audit record storage capacity communication to notify a user when the
threshold is approaching.
• Audit storage capacity of 5,000 event logs by default and alternate methods
for log management.
• Time source integrity protection and event logged when changed.
Secure disposal
These security capabilities help release the device from active service and
prevent the potential disclosure of data:
• Purging of shared memory resources through device wiping and other
decommissioning tasks.
• Physical (recommended) or sustainable device disposal possibilities.

Protected environment assumptions

• Cybersecurity governance – available and up-to-date guidance on governing
the use of information and technology assets in your company.
• Perimeter security – installed devices, and devices that are not in service, are
in an access-controlled or monitored location.
• Emergency power – the control system provides the capability to switch to
and from an emergency power supply without affecting the existing security
state or a documented degraded mode.
• Firmware upgrades – meter upgrades are implemented consistently to the
current version of firmware.
• Controls against malware – detection, prevention and recovery controls to
help protect against malware are implemented and combined with
appropriate user awareness.
• Physical network segmentation – the control system provides the capability
to:
◦ Physically segment control system networks from non-control system
networks.
◦ Physically segment critical control system networks from non-critical
control system networks.
• Logical isolation of critical networks – the control system provides the
capability to logically and physically isolate critical control system networks
from non-critical control system networks. For example, using VLANs.
• Independence from non-control system networks – the control system
provides network services to control system networks, critical or non-critical,
without a connection to non-control system networks.
• Encrypt protocol transmissions over all external connections using an
encrypted tunnel, TLS wrapper or a similar solution.

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• Zone boundary protection – the control system provides the capability to:
◦ Manage connections through managed interfaces consisting of
appropriate boundary protection devices, such as: proxies, gateways,
routers, firewalls and encrypted tunnels.
◦ Use an effective architecture, for example, firewalls protecting application
gateways residing in a DMZ.
◦ Control system boundary protections at any designated alternate
processing sites should provide the same levels of protection as that of the
primary site, for example, data centers.
• No public internet connectivity – access from the control system to the
internet is not recommended. If a remote site connection is needed, for
example, encrypt protocol transmissions.
• Resource availability and redundancy – ability to break the connections
between different network segments or use duplicate devices in response to
an incident.
• Manage communication loads – the control system provides the capability to
manage communication loads to mitigate the effects of information flooding
types of DoS (Denial of Service) events.
• Control system backup – available and up-to-date backups for recovery from
a control system failure.

Potential risks and compensating controls

Address potential risks using these compensating controls:

Area Issue Risk Compensating controls

User Default account If you do not Change the default password of 0 (zero)
accounts settings are change the to help reduce unauthorized access. See
often the source default “Passwords”, page 130.
of unauthorized password,
access by unauthorized
malicious users. access can
occur.
Secure ION, Modbus, If a malicious For transmitting data over an internal
protocols DNP, DLMS, IEC user gained network, physically or logically segment
61850 and some access to your the network.
IT protocols are network, they
unsecure. could intercept For transmitting data over an external
communications. network, encrypt protocol transmissions
The device does over all external connections using an
not have the encrypted tunnel, TLS wrapper or a
capability to similar solution.
transmit data
encrypted using See “Protected environment
these protocols. assumptions”, page 122.

Cybersecurity configuration
Security configuration settings selected in ION Setup are applied to the meter and
can be saved as a Security Configuration File (.scf). The security log file
(SECURITY.LOG) contains the history of Security Configuration Files saved from
ION Setup.
The security log and Security Configuration Files are saved to the C:
\ProgramData\Schneider Electric\ION Setup\Security folder.
NOTE: The security log file can be changed by anyone with access to the
ProgramData folder.
Recommendations to optimize cybersecurity in a protected environment:
• Use Advanced Security mode.
• Store your meter’s Security Configuration File (.scf) in a protected location.

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• Revenue-lock the meter, confirm it is revenue-locked and use anti-tamper

sealing points before putting the meter into service. This helps prevent
unauthorized access to the meter, parameter values and settings.

Default security settings

Area Setting Default

Communications protocols HTTPS with HTTP redirect Enabled

SSH Terminal Disabled
SFTP Enabled
Modbus TCP Enabled
Time and time keeping Broadcast time Enabled
synchronization

Webpages Webpages Enabled

Configuration Configuration using the display Enabled

Configuration using webpages Disabled

Configuration using Modbus Disabled

programing

Security mode Advanced security mode Enabled if Advanced security

(advanced.scf) was used before upgrading
meter firmware to v3.0.0.
Legacy security support Enabled if Standard security
(standard.scf) was used before upgrading
meter firmware to v3.0.0.

It is recommended to enable
Advanced security mode.

See:
• “Legacy security
support”, page 223 for
details on Legacy
security support.
• “Setting up Advanced
security”, page 223 for
information on enabling
Advanced security mode.

See “Harden the device”, page 133 for information about changing default security
settings.

Setting up Advanced security

Meter security has strong user login and privilege management and password
complexity.

Security capability Description

User credentials and Use a single account to access the meter with a numeric
password robustness password for login.

Use multiple user accounts with alphanumeric passwords for login

and configuration changes.

Password strength feedback using ION Setup.

User account lockouts and Define user account lockout criteria after unsuccessful login
timeouts attempts and define session timeout length.

User privileges User accounts with variable permissions to read access, test
mode or configuration privileges.

Webpages Disable or enable webpages for viewing meter data online using a
web browser (Web Server).

Configuration Disable or enable ability to configure the meter using:

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• Modbus communications programming or allow read-only

viewing.
• The Display.
• Meter webpages (Web Server programming).

Disable and enable time synchronization.

Password required for broadcast time synchronization

configuration changes using the display or communication
protocols.

Cybersecurity event logs and Set-up cybersecurity event logs and alarms using event priorities.
reports

Required for this procedure:

• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.
1. Open ION Setup > select the meter > Setup Assistant.
2. Security > Security Mode > Edit. The Open Security Configuration file
dialog box opens.
3. Select the default advanced.scf security configuration file.
4. Click Open. If prompted, click Yes to use Advanced security.
5. On the Security Options dialog box:
– Select or clear Web Server to enable or disable the ability to view meter
settings online using webpages.
– Select or clear Allow Web Server programming to enable or disable the
ability to change meter settings using webpages.
– Select or clear Allow Front Panel programming to enable or disable the
ability to change meter settings using the display.
– Select from the Modbus Access drop-down list:
• None – Disables built-in Modbus map access.
• Read/Write – Enables configuration of basic metering parameters
using only Modbus communications protocol.
• Read Only – Enables ability to read metering parameters using only
Modbus communications protocol. This option is enabled by default.
6. Click Next to go through Setup Assistant screens and select the security
options you want.
– See “Passwords”, page 130 for recommendations.
– See “Managing user account lockouts and timeouts”, page 129 for details
about lockouts after unsuccessful login attempts and ION protocol session
timeouts.
– See “Managing user accounts”, page 128 for details about adding users
and assigning privileges.
If an option is grayed out, it is not available with your meter type or firmware.
7. Click Finish. A Confirmation message box opens.
8. Click Yes. The Save As dialog box opens.
9. Save the file with a unique file name to avoid overwriting default Security
Configuration Files.
10. Click Exit.

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Viewing and validating security settings

Generate a Meter Configuration Report to view security settings and user
privileges.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
1. Open ION Setup > select the meter > Setup Assistant.
2. Reports > Meter Configuration > Display. The Meter Configuration Report
for your meter opens.
3. Scroll down to the Security section to view settings:

4. Click Close or Save As to save the report as a .txt file.

Applying security settings to multiple meters

A Security Configuration File (.scf) can be applied to other meters. If differences in
capabilities between meters exist, a message will open communicating when a
capability is not available.
Required for this procedure:

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• Meter connection using ION Setup.

• Login credentials.
• Saved Security Configuration File (.scf).

NOTICE
DATA LOSS
Record your device's user and password information in a secure location.
Failure to follow these instructions can result in equipment damage.

1. Open ION Setup > select the meter > Setup Assistant.
2. Security > Security Mode > Send. The Open Security Configuration file
dialog box opens.
3. Select the Security Configuration File (.scf) that contains the current meter
settings you want and click Open. The Security Options dialog box opens.
NOTE: Open the security log file to determine the .scf file you want. See
“Cybersecurity configuration”, page 123 for more information.
4. Click Exit.

Restoring default security configuration

Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.

NOTICE
DATA LOSS
Record your device's user and password information in a secure location.
Failure to follow these instructions can result in equipment damage.

1. Open ION Setup > select the meter > Setup Assistant.
2. Security > Security Mode > Edit. The Open Security Configuration file
dialog box opens.
3. Select the standard.scf and click Open. If prompted, click No to use Legacy
security support.
4. Click Next to navigate to the Define individual users/passwords screen.
5. Click Finish. The Confirmation message box opens.

User accounts and privileges

Recommendations to optimize cybersecurity in a protected environment:
• Assign users only the essential privileges needed to perform their role.
• Revoke user privileges when no longer needed due to role change, transfer
or termination. User credentials do not expire.
• Follow user account management tasks as described by your organization or
contact your network administrator.

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Managing user accounts

User privileges can be modified. Users can be added or removed at any time. The
maximum number of users is 50.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.

NOTICE
DATA LOSS
Record your device's user and password information in a secure location.
Failure to follow these instructions can result in equipment damage.

1. Open ION Setup > select the meter > Setup Assistant.
2. Security > Security Mode > Edit. The Open Security Configuration file
dialog box opens.
3. Select the Security Configuration File (.scf) that contains the current meter
settings and click Open. The Security Options dialog box opens.
NOTE: Open the security log file to determine the .scf file you want. See
“Cybersecurity configuration”, page 123 for more information.
4. Click Next to navigate to the Define individual users/passwords screen.

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5. Select each user and assign individual permissions:

Permission level Description

Time Sync Access Set the meter’s time and time synchronization
parameters.

Read Access View parameters, except security configuration.

Peak Demand Reset Access Reset peak demand values.

Comm Config Access Configure communication settings.

Test Mode Access Switch the meter to test mode, if available with your
meter type.

Full Meter Config Access Configure meter settings.

Security Config Access Configure security settings.

6. Click Finish. A Confirmation message box opens.

7. Click Yes. The Save As dialog box opens.
8. Save the Security Configuration File (.scf) with a unique file name to avoid
overwriting default Security Configuration Files.
9. Click Exit.

Managing user account lockouts and timeouts

If a user account is locked out, that user can still access the device by entering the
correct credentials over a different protocol and communications method. Lockout
is applied to each user, protocol and connection type, including webpages. For
example, serial and Ethernet protocols are locked out separately.
User account lockouts and timeouts options include:
• Lockout after unsuccessful login attempts.
• Session timeout for ION protocol only.
• Lockout duration.

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Required for this procedure:

• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.
1. Open ION Setup > select the meter > Setup Assistant.
2. Security > Security Mode > Edit. The Open Security Configuration file
dialog box opens.
3. Select the Security Configuration File (.scf) that contains the current meter
settings and click Open. The Security Options dialog box opens.
NOTE: Open the security log file to determine the .scf file you want. See
“Cybersecurity configuration”, page 123 for more information.
4. Click Next to navigate to the Select protocol lockout options screen:

5. Select each protocol and click Edit to change lockout and session timeout
values for:
– Protocol lockout after unsuccessful login attempts.
– Session timeout for ION protocol only. This is configurable because there
is no login and logout action for ION protocol sessions.
6. Enter a value for the Lockout duration for user lockout occurrences.
7. Click Finish. A Confirmation message box opens.
8. Click Yes. The Save As dialog box opens.
9. Save the Security Configuration File (.scf) with a unique file name to avoid
overwriting default Security Configuration Files.

Passwords
Recommendations to optimize cybersecurity in a protected environment:
• Document and store passwords and usernames in a protected location.
• Change the default password of 0 (zero) to help reduce unauthorized access.
Default account settings are often the source of unauthorized access by
malicious users.
• View the Device Configuration Checklist to quickly determine if the default
password is used:

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• Use Advanced security mode.

• Use complex passwords or passphrases with a minimum length of six
characters.
• Follow user account management tasks as described by your organization or
contact your network administrator, for example, maximum password age or
history policies.

Default passwords and usernames

Advanced security Advanced security Advanced security Advanced security

password range password limit default password username(s)

Any combination of 6 characters 0 (zero) User1, User2, User3,

letters and numbers etc.

See “Legacy security support”, page 223 for information on Legacy security
support default passwords and usernames.

Changing a password
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.

NOTICE
DATA LOSS
Record your device's user and password information in a secure location.
Failure to follow these instructions can result in equipment damage.

1. Open ION Setup > select the meter > Setup Assistant.
2. Security > Security Mode > Edit. The Open Security Configuration file
dialog box opens.

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3. Select the Security Configuration File (.scf) that contains the current meter
settings and click Open. The Security Options dialog box opens.
NOTE: Open the security log file to determine the .scf file you want. See
“Cybersecurity configuration”, page 123 for more information.
4. Select a user.
5. Click Next to navigate to the Define individual users/passwords screen.
Select each user and assign passwords.
NOTE: Select the Show password check box to display the user
password after it’s been changed.
6. Click Finish. A Confirmation message box opens.
7. Click Yes. The Save As dialog box opens.
8. Save the Security Configuration File (.scf) with a unique file name to avoid
overwriting default Security Configuration Files.

You can also change the password using ION Setup Diagnostics tool, Security
Options Module using ION Setup Advanced Mode, Power SCADA Operation and
Power Monitoring Expert.

Updating passwords on multiple meters

Use the ION Setup Diagnostics tool to update passwords on multiple meters at the
same time.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.

NOTICE
DATA LOSS
Record your device's user and password information in a secure location.
Failure to follow these instructions can result in equipment damage.

1. Open ION Setup > select the System.

2. Tools > Diagnostics. The Systems diagnostics: System dialog box opens.
3. Select the Tools tab > Advanced Security Password Updater.
4. Click Open.
5. Select the meters that need a password update.
6. Click Set Info.
7. Click Start.
8. Click Allow passwords to be visible.
9. Select each user, click Password and enter a new password.
If the meter is connected to a display, update the password for the Front
Panel.
10. Click Start. A Notice message box opens.
11. Click Proceed. A result is displayed for each device.
12. Click Save As to save a copy of updated meter passwords in a .txt file. The
Save As dialog box opens.

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13. Save the file with a unique file name to a protected location. An ION Setup
message box opens
14. Click OK.
15. Click Exit.
16. Click Close.

Harden the device

Recommendations to optimize cybersecurity in a protected environment:
• Harden the meter according to your company’s policies and standards.
• Review assumptions about protected environments and address potential
risks and mitigation strategies. See “Product defense-in-depth”, page 120 for
details.
• Change the default password. See “Passwords”, page 130 for details.
• Change the communication protocol ports from their default values. This
lowers the predictability of port use.
• Disable communication protocol ports when they are not in use. This reduces
the attack surface.

Disabling and enabling protocols and changing port numbers

Disabling unnecessary and unused communication protocol ports, such as SFTP,
and network ports, reduces the attack surface. Changing port number default
values reduces the predictability of use. See “Protocols, ports and connections",
page 36 for port defaults.
Leave ION protocol enabled for configuration changes and upgrades. If ION
protocol is disabled, use the display, Modbus programming or webpages to
access the meter.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.

NOTICE
LOSS OF ACCESS
Ensure you maintain sufficient access to communicate with and configure your
device.
Failure to follow these instructions can result in loss of access to the
device.

1. Open ION Setup > select the meter > Setup Assistant.
2. Communications > Advanced Ethernet > Protocols.
3. Change the default port number.
4. Enable or disable the protocol.
5. Click OK.
6. Click Exit.

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Disabling and enabling meter configuration methods

Limiting configuration methods, such as Modbus, webpages and the display, and
providing read-only access reduces the attack surface.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.
1. Open ION Setup > select the meter > Setup Assistant.
2. Security > Security Mode > Edit. The Open Security Configuration file
dialog box opens.
3. Select the Security Configuration File (.scf) that contains the current meter
settings and click Open. The Security Options dialog box opens.
NOTE: Open the security log file to determine the .scf file you want. See
“Cybersecurity configuration”, page 123 for more information.
4. On the Security Options dialog box:
– Select or clear Web Server to enable or disable the ability to view meter
settings online using webpages.
– Select or clear Allow Web Server programming to enable or disable the
ability to change meter settings using webpages.
– Select or clear Allow Front Panel programming to enable or disable the
ability to change meter settings using the display.
– Select from the Modbus Access drop-down list:
• None – Disables built-in Modbus map access.
• Read/Write – Enables configuration of basic metering parameters
using only Modbus communications protocol.
• Read Only – Enables ability to read metering parameters using only
Modbus communications protocol. This option is enabled by default.
5. Click Next .
6. Click Finish. A Confirmation message box opens.
7. Click Yes. The Save As dialog box opens.
8. Save the Security Configuration File (.scf) with a unique file name to avoid
overwriting default Security Configuration Files.
9. Click Exit.

Disabling and enabling webpages and time sync sources

Disabling webpages removes the ability to access meter data online using a web
browser. If your meter can be accessed by a web browser outside your protected
network, a malicious user could intercept communications.
See “Disabling and enabling protocols and changing port numbers”, page 133 for
details on enabling HTTPS.
Disabling the ability to modify the meter’s time source helps protect against
disguised communication from an unknown source as being trusted and possibly
invalidating timestamps.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.
1. Open ION Setup > select the meter > Setup Assistant.

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2. Security > Security Mode > Edit. The Open Security Configuration file
dialog box opens.
3. Select the Security Configuration File (.scf) that contains the current meter
settings and click Open. The Security Options dialog box opens.
NOTE: Open the security log file to determine the .scf file you want. See
“Cybersecurity configuration”, page 123 for more information.
4. On the Security Options dialog box:
– Select or clear Allow Web Server to enable or disable webpages for
viewing meter data online using a web browser.
– Select or clear Allow Broadcasting Time Synchronization to enable or
disable the ability to modify the meter’s time synchronization source.
5. Click Next to go through Setup Assistant screens.
6. Click Finish. The Confirmation message box opens.
7. Click Yes. The Save As dialog box opens.
8. Save the Security Configuration File (.scf) with a unique file name to avoid
overwriting default Security Configuration Files.
9. Click Exit.

See “Configuring time information using ION Setup”, page 208 for detailed steps
on setting up the time source.

Threat intelligence
Event logs and alarms can assist with monitoring suspicious activity and
identifying the cause of cybersecurity breaches that could lead to a cybersecurity
incident.

Setting up cybersecurity event logs and alarms

The event log can be used to monitor user logins and user account lockouts. The
record limit for the event log is 5,000 by default. When the limit is reached, new
records overwrite older ones.
To be notified when the Event Log record limit is approaching, see Assigning a
designated reader for event log notification, page 198.
To extend record retention, offload information to syslog or a protected storage or
retention location, see Configuring Syslog network settings using ION Setup, page
199.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
1. Open ION Setup > select the meter > Setup Assistant.
2. Security > Security Mode > Edit. The Open Security Configuration file
dialog box opens.
3. Select the Security Configuration File (.scf) that contains the current meter
settings and click Open. The Security Options dialog box opens.
NOTE: Open the security log file to determine the .scf file you want. See
Cybersecurity configuration, page 123 for more information.

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4. Click Next to navigate to the Select protocol lockout options screen:

5. Click Events. The Event Priorities dialog box opens:

6. Leave default values or enter values for each event priority according to your
reporting requirements:

Priority Description Value range

None Not recorded in the event log. 0

Info Only Recorded in the event log. Event log cut-off range. Will not 1–5
appear in Event Log reports or syslog records.

Recorded in the event log. 6–63

Low Recorded in the event log. Produces alarm low alarm. 64–127

Medium Recorded in the event log. Produces medium alarm. 128–191

High Recorded in the event log. Produces alarm low alarm. 192–255
Recorded in syslog records.

7. Click OK.
8. Click Next.
9. Click Finish. A Confirmation message box opens.
10. Click Yes. The Save As dialog box opens.
11. Save the Security Configuration File (.scf) with a unique file name to avoid
overwriting default Security Configuration files.
12. Click Exit. The Device Configuration Checklist message box opens.
13. Click Exit.

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You can also change event priorities for cybersecurity events using ION Setup
Advanced Mode. Refer to the ION Reference document atwww.se.com for
information about working with modules.

Viewing and downloading event logs

Generate an event log report to assist with cybersecurity incident investigations.
Event logs contain:
• Meter configuration changes.
• Energy management system events.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
• Configured event logs and alarms.
1. Open ION Setup > select the meter > Setup Assistant.
2. Reports > Event Log > Display. The Log reports dialog box opens.
3. Select a record range for the report and click OK:

The Event Log for your meter opens.

NOTE: Only All available records and Last options are available for Event
Logs.
4. Click Save As:

5. Select CSV or TXT > Save.

6. Click Close.

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Upgrades and security configuration

When meter firmware or ION Setup software is upgraded – security configuration
remains the same until changed, including usernames and passwords. It is
recommended security configuration is reviewed after an upgrade to analyze
privileges for new or changed device features and revoke or apply them according
to your company’s policies and standards.

Secure disposal guidelines

Use the Secure disposal checklist when disposing a meter to help prevent
potential disclosure of data.

Secure disposal checklist

• Record activities: Document disposal actions according to your company’s
policies and standards to keep a record of activities.
• Wipe the device: See “Wiping the device”, page 138 for detailed steps.
• Decommission related rules and sanitize records:
◦ Follow decommission and sanitization tasks as described by your
organization or contact your network administrator.
◦ Decommission network and security rules, e.g. a firewall rule that could be
used to get past the firewall.
◦ Perform records tracking sanitization tasks to remove records in related
systems, e.g. monitoring SNMP servers.
• Disposal and reuse: See “Disposal, reuse, recycling”, page 140 for more
information.

Wiping the device

Follow tasks in the order listed, performing the Overwriting the Communications
module registers task last to keep connectivity.
Required for this procedure:
• Meter connection using ION Setup.
• Login credentials.
• Security configuration access privileges.

NOTICE
DATA LOSS
Ensure all important data from the device has been saved before performing a
reset.
Failure to follow these instructions can result in data loss.

NOTICE
LOSS OF ACCESS
Ensure you maintain sufficient access to communicate with and configure your
device.
Failure to follow these instructions can result in loss of access to the
device.

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1. Overwrite the meter template file. This overwrites the meter template with the
default factory template. See “Overwriting the Meter template file”, page 139
for detailed steps.
2. Delete files in the documents folder in SFTP file directory using SFTP client
software. See “SFTP”, page 68 for more information.
3. Delete the custom SSL certificate. See “Deleting a custom SSL certificate”,
page 68 for more information.
4. Delete webpages. See “Deleting custom webpages”, page 98 for more
information.
5. Delete the IEC 61850 configuration file. This deactivates functions related to
the IEC 61850 protocol. See “Deleting an IEC 61850 configuration file”, page
76 for more information.
6. Restore default security configuration. See “Restoring default security
configuration”, page 127 for more information.
7. Overwrite factory module registers. This deletes values for:
– Device owner.
– Device tag.
– Device location.
– Device name.
See “Overwriting factory module registers”, page 140 for more information.
8. Perform a master reset. This deletes values for:
– Event log, data and waveform records.
– Power quality event (COMTRADE) files.
– Energy, metering, min./max., revenue and test mode, and peak demand
values.
– Disturbance (sag/swell event) counter, EN50160 parameters and
statistics.
9. Overwrite communications module registers. This deletes values for network
infrastructure details. See “Overwriting communications module registers”,
page 140 for more information.

Overwriting the meter template file

1. Go to www.se.com and search for the meter template for your device.
2. Download the ZIP file and extract files.
3. Open ION Setup.
4. Click the meter to select it > Setup Assistant.
5. Template > Send to Meter tab.
6. Click Send.
7. Navigate to the extracted files and select the DCF file.
NOTE: FWN file type is also an option.
8. Click Open.
9. Click Proceed. The Template Paste Options dialog box opens.
10. Clear all check boxes and click OK.
11. Click Yes. The overwriting process could take a few minutes.
12. Click OK.
13. Click Exit and then OK.

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Overwriting factory module registers

1. Open ION Setup.

2. Ctrl + click on the meter to select it. This switches ION Setup to Advanced
mode.
3. Double-click Factory Modules folder > select meter type.
4. Select the Setup Registers tab.
5. Type text or characters to replace values for these setup registers by
selecting them and click Edit:
– FAC1 Device Namespace.
– FAC1 Device Name.
– FAC1 Owner.
– FAC1 Tag1.
– FAC1 Tag2.
6. Click Send.

Overwriting communication module registers

1. Open ION Setup.

2. Ctrl + click on the meter to select it. This switches ION Setup to Advanced.
3. Double-click Comm Modules folder > Ethernet > Setup Registers.
4. Type text or characters to replace values for network infrastructure setup
registers by selecting them and clicking Edit. Some registers include:
– Stored IPv4 Address.
– Stored IPv4 Subnet Mask.
– Stored IPv4 Gateway.
NOTE: IP values can be replaced with text.
– Primary DNS.
– Secondary DNS.
– All servers.
– All port numbers.
– Ethernet Device Name.
– Stored IPv6 Global Gateway.
– Domain Name.
5. Click Send.

Disposal, reuse, recycling

Before removing the device from its intended environment, follow the Secure
disposal guidelines in this document.
Follow device removal tasks described by your organization or contact your
network administrator to determine a responsible method of disposal.
Dispose the device according to the legislation of the country. Some regulatory
organizations include:
• The United States Environmental Protection Agency (EPA) for guidance on
the sustainable management of electronics.
◦ The EPA provides an Electronic Product Environmental Assessment Tool
(EPEAT) that helps assess the environmental attributes of electronics.

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• The European Waste Electrical & Electronic Equipment Directive (WEEE

Directive) is the community directive on waste electrical and electronic
equipment.
• The European Restriction of Hazardous Substances Directive (RoHS)
directive on the restriction of the use of certain hazardous substances in
electrical and electronic equipment.

NOTICE
UNAUTHORIZED OR UNINTENDED ACCESS TO CONFIDENTIAL DATA
• Store devices that are not in service in an access-controlled or monitored
location.
• Physically destroy devices that are decommissioned.
Failure to follow these instructions can result in unauthorized or
unintended access to sensitive or secure customer data.

Device disposal
It is recommended that the entire device is physically destroyed. Destroying the
device helps prevent potential disclosure of data contained in the device that was
not removed.
Device reuse
Store the device in a location that is access controlled or monitored if there is
potential for reuse.
Device recycling
Go to www.se.com and search for the Product Environmental Profile for your
meter type to get instructions on managing e-waste.

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Alarms and alerts

Alarms overview
An alarm is the meter’s means of notifying you when an alarm condition is
detected, such as an error or an event that falls outside of normal operating
conditions. Alarms are typically setpoint-driven and can be programmed to
monitor certain behaviors, events or unwanted conditions in your electrical
system.
You can configure your meter to generate and display high, medium and low
priority alarms when predefined events are detected in the meter’s measured
values or operating states. Your meter also logs the alarm event information.
The meter ships with some alarms already enabled from the factory. Other alarms
need to be configured before the meter can generate alarms.
Customize meter alarms as required, such as changing the priority. You can also
create custom alarms using the advanced features of your meter.

Alarm types
Your meter has five types of alarms.

Type Description

Setpoint Setpoint alarms compare the actual value of a parameter to a specified limit or
(standard) range of values. These include measured voltage and current values and
calculated power quality values.

Some setpoint alarms use high-speed measurements for up to 1 millisecond

resolution.
Digital Digital alarms are triggered on a digital input’s on/off state.

Disturbance Disturbance alarms are triggered on a measured sag or swell.

(sag/swell)

Transient Transient alarms are triggered on a measured transient event.

Unary Unary alarms are not configurable and generate an alarm based on the meter’s
state, for example, the meter powering up.

Alarms have two states:

• Active: the meter detects the alarm condition is met.
• Historical: the alarm condition previously existed but the condition has since
returned to a non-alarm state.
See the ION Reference, available from www.se.com, for more information about
Setpoint, Relative Setpoint, Digital Input, Disturbance Analyzer, Transient, High-
Speed Transient (ION9000T only) and Sag/Swell modules.

Standard and high-speed alarms

Alarm speed is determined by the update rate of the framework for the particular
alarm.

Standard alarm
Standard alarms have a detection rate of once every one second.

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High-speed alarm
High-speed alarms have a detection rate of once every half-cycle.

3-phase alarms
Alarms on 3-phase systems are evaluated per phase and reported for each
phase.
Some alarms, such as the sag/swell alarm, are evaluated per phase, but reported
as a single alarm: Each of the three phases are evaluated for the setpoint
condition individually, but there is only one alarm generated. The alarm pickup
occurs when the first phase exceeds the alarm pickup magnitude for the pickup
time delay. The alarm is active as long as any phase remains in an alarm state.
The alarm dropout occurs when the last phase drops below the dropout
magnitude for the dropout time delay.

Example of over and under setpoint (standard) alarm operation

The meter supports over and under setpoint conditions on standard alarms.
A setpoint condition occurs when the magnitude of the signal being monitored
crosses the limit specified by the pickup setpoint setting and stays within that limit
for a minimum time period specified by the pickup time delay setting.
The setpoint condition ends when the magnitude of the signal being monitored
crosses the limit specified by dropout setpoint setting and stays within that limit for
a minimum time period specified by dropout time delay setting.

Over setpoint
When the value rises above the pickup setpoint setting and remains there long
enough to satisfy the pickup time delay period (ΔT1), the alarm condition is set to
ON. When the value falls below the dropout setpoint setting and remains there
long enough to satisfy the dropout time delay period (ΔT2), the alarm condition is
set to OFF.

A Pickup setpoint

B Dropout setpoint
Max2
Max1 ΔT1 Pickup time delay period (in seconds)

EV1 Start of alarm condition

∆T1
∆T2 ΔT2 Dropout time delay (in seconds)

∆T3
EV2 End of alarm condition
ΔT3 Alarm duration (in seconds)
EV1 EV2
Max1 Maximum value recorded during pickup period

Max2 Maximum value recorded during alarm period

The meter records the date and time when the alarm event starts (EV1) and when
it ends (EV2). The meter also performs any task assigned to the event, such as
operating a digital output. The meter also records maximum values (Max1, Max2)
before, during or after the alarm period.

Under setpoint
When the value falls below the pickup setpoint setting and remains there long
enough to satisfy the pickup time delay period (ΔT1), the alarm condition is set to
ON. When the value rises above the dropout setpoint setting and remains there
long enough to satisfy the dropout time delay period (ΔT2), the alarm condition is
set to OFF.

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A Pickup setpoint
∆T3 B Dropout setpoint

ΔT1 Pickup time delay period (in seconds)

∆T2
EV1 Start of alarm condition
∆T1
ΔT2 Dropout time delay (in seconds)
Min1 EV2 End of alarm condition
Min2
ΔT3 Alarm duration (in seconds)
EV1 EV2
Min1 Minimum value recorded during pickup period

Min2 Minimum value recorded during alarm period

The meter records the date and time when the alarm event starts (EV1) and when
it ends (EV2). The meter also performs any task assigned to the event, such as
operating a digital output. The meter also records minimum values (Min1, Min2)
before, during or after the alarm period.

Relative setpoint
The meter’s Relative Setpoint modules behave similarly to the Setpoint modules,
except the pickup and dropout levels are set relative to the Nominal input source.
For more information on Relative Setpoint modules, download ION Reference at
www.se.com.

Sag/swell alarms
Your meter monitors your power system’s voltage and current for sags and swells
(INCITS (CBEMA) Type 2 and Type 3 disturbances); it then reports the
disturbance’s magnitude and duration.
You must configure nominal voltage and current for these alarms to function.
You can manually enter the limits (criteria) used by the meter to identify a sag or
swell, or you can have your meter learn sag/swell limits by monitoring your power
system.
For more information on the Sag/Swell and Disturbance Analyzer modules,
download ION Reference at www.se.com.

Digital alarms
These alarms are triggered when the associated digital input changes state.
You can configure the alarm to be active when the digital input is on or off,
depending on the alarm’s purpose.
For example, if you used a digital input to monitor a breaker that is always
supposed to be on, you would set the alarm to be active when the breaker has
tripped.
NOTE: To stop a digital alarm from being displayed, set the alarm priority to
Info Only. Disabling the digital alarm (setting it to Force Off) will disable all
alarming functions of the associated digital input.
See the ION Reference, available from www.se.com, for more information about
the Digital Input module.

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Transient alarms
These alarms are triggered by voltage transient activity (i.e., ITI CBEMA Type 1
disturbances).
You must configure nominal voltage for these alarms to function.
The Threshold setup register in the Transient module defines what voltage
disturbance magnitude should be considered as transient activity. Threshold is
interpreted as a percentage of the nominal system voltage, plus 100. For example,
if you want transients recorded when voltage deviates from nominal by 20%, enter
120 into the Threshold setup register.
See “Transient overview”, page 159 for an overview about transients.
For more information on the Transient module, download the ION Reference at
www.se.com.

Alarm event priorities

Your meter’s alarm priorities correspond to event priority ranges.

Alarm priority Event priority

High (red) 192–255

Medium (yellow) 128–191

Low (blue) 64–127

Info Only (no alarm)1 1–63

None (no alarm or event)1 0

1 Alarms with priority of Info Only or None are not indicated or displayed.

Info Only and None event priority

Alarms with a priority of Info Only or None are not shown on the meter’s display,
and do not function as alarms. If the alarm’s priority is set to Info Only, and the
event priority is greater than the event log cutoff value, the associated event is
recorded in the meter’s event log. If the alarm’s priority is set to None, the event
priority is automatically set to zero, and no associated event is logged in the
meter’s event log.
For events that you want to log for future reference or troubleshooting, but don’t
want alarm functions, set the alarm priority to Info Only.
For nuisance events that frequently occur and you have no desire to log for
reference or troubleshooting, set the alarm priority to None.

Alarm indicators
Your meter’s display has an alarm indicator to show you what alarm levels have
been detected (active or historic) and whether they have been acknowledged.
For active high priority alarms, the display will also flash until the alarm is
acknowledged. There is also an alarm LED to indicate the meter’s alarm
condition.

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Alarm Alarm icon Alarm icon flash Alarm LED Display

Active high Red solid bell Flash if not • Flash if not Flash if not
acknowledged acknowledged acknowledged
• Steady if
acknowledged

Active medium Yellow solid bell Flash if not • Flash if not No flash
acknowledged acknowledged
• Steady if
acknowledged

Active low Blue solid bell Flash if not • Flash if not No flash
acknowledged acknowledged
• Steady if
acknowledged

Historic high Red outline bell Flash if not • Flash if not No flash
acknowledged acknowledged
• Steady if
acknowledged

Historic medium Yellow outline bell Flash if not • Flash if not No flash
acknowledged acknowledged
• Steady if
acknowledged

Historic low Gray solid bell No flash Off No flash

No active or Gray solid bell No flash Off No flash

unacknowledged alarms

If there are multiple active alarms, the alarm condition associated with the most
important active alarm is displayed. If there are multiple unacknowledged historic
alarms, the meter displays the alarm condition associated with the most important
unacknowledged historic alarm.
NOTE: To stop an alarm from being displayed without impacting other
metering features, set the alarm priority to Info Only.

Default alarms
Your meter comes with default alarms. Some alarms are enabled by default.
NOTE: Some alarms require configuration in order to operate.

Name Priority Description Default

Current Sag Ph1 - 3 High Current sag alarms for phase 1, 2, 3 Disabled

Current Swell Ph1 - 3 High Current swell alarms for phase 1, 2, 3 Disabled

Sag/Swell High Voltage sag/swell alarm Disabled

Over I unbal Medium Over unbalanced current alarm Disabled

Over V unbal Medium Over unbalanced voltage alarm Disabled

Over THD V1 - 3 Medium Over total harmonic distortion (THD) voltage alarms Enabled

Over kW (P) sd Medium Over kW sliding demand alarm Disabled

Over I a - c, (1 -3) 4 Medium Over current alarms Disabled

V1 - V3 Setpoint Medium Voltage setpoint alarms Disabled

Freq Setpoint Medium Frequency setpoint alarm Enabled

4-30 Volt Intrp Ph1 - 3 Low 4-30 voltage interruption power quality alarms Enabled

Transient/Waveshape High Transient alarm Disabled

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Name Priority Description Default

High-speed Transient High High-speed transient alarm Disabled

(ION9000T only)

Digital In Info Only Digital input alarms Enabled

Number of alarms determined by the total number of

available digital inputs
NOTE: Info Only alarms are not displayed.

Alarm information
You can view information about an alarm from your meter’s display.
Only alarms with a priority of low, medium or high are displayed.

Parameter Description

Alarm The name of the alarm (for example, Over THD V1).

Priority Low, medium or high alarm priority.

Date The date and time the alarm was triggered.

Duration The duration of the alarm (only applies to inactive alarms).

Ack The date and time when the alarm was acknowledged (only applies to
acknowledged alarms).

Value Active alarm: The minimum or maximum value detected when the alarm was
triggered.

Historic alarm: The minimum or maximum value detected during the duration of
the alarm.

Viewing and acknowledging alarms using the display

You can view and acknowledge alarms using the display
1. Press the Home button on the display.
2. Navigate to Alarms > Active Alarms or Historical Alarms.
3. Press Select.
4. Press the up or down icons to navigate alarms. A gray bar appears behind the
active selection.
NOTE: You can press Info to display alarm details.
5. To acknowledge alarms press Acknowledge All.

Alarm configuration
Alarm setup using the display
You can enable and disable alarms through the display.

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WARNING
INACCURATE DATA RESULTS
• Do not use data displayed on the display or in software as a substitute for
proper workplace practices or equipment maintenance.
• Confirm your alarm is properly configured.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

Default alarms available on the display

Parameter7 Description

Over I unbal Over unbalanced current alarm

Over THD V1 V1 over total harmonic distortion (THD) voltage alarm

Over THD V2 V2 over total harmonic distortion (THD) voltage alarm

Over THD V3 V3 over total harmonic distortion (THD) voltage alarm

Over kW sd Over kW sliding demand alarm

Over Ia Ia over current alarm

Over Ib Ib over current alarm
Over Ic Ic over current alarm
Over I4 I4 over current alarm
Over V unbal Over unbalanced voltage alarm

V1 Setpoint V1 setpoint alarm

V2 Setpoint V2 setpoint alarm

V3 Setpoint V3 setpoint alarm

Freq Setpoint Frequency setpoint alarm

Sag/Swell 1 Voltage sag/swell alarm

Current Sag Ph18 Current sag alarms for phase 1

Current Sag Ph28 Current sag alarms for phase 2

Current Sag Ph38 Current sag alarms for phase 3

4-30 Volt Intrp Ph1 4-30 voltage interruption power quality alarm for phase 1

4-30 Volt Intrp Ph2 4-30 voltage interruption power quality alarm for phase 2

4-30 Volt Intrp Ph3 4-30 voltage interruption power quality alarm for phase 3

Current Swell Ph18 Current swell alarms for phase 1

Current Swell Ph28 Current swell alarms for phase 2

Current Swell Ph38 Current swell alarms for phase 3

HSTC 1 (ION9000T only) High-speed transient alarm

Configure alarms using ION Setup.

Alarms with a priority less than Low (Info Only or None) are not displayed.
You must configure all the parameters related to the alarm for alarm functions to
operate. For example, for the Over Ia alarm to operate, you must enter the
nominal value and the conditions that define an alarm state, even if the alarm is
shown as Enabled on the Alarm Setup screen.

7. Any Setpoint or Relative Setpoint module with an event priority greater than or equal to the Low alarm event priority is also displayed on
this screen.
8. Enabling or disabling one phase for each alarm type will enable or disable all phases for that type.

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Disabling and enabling alarms using the display

You can disable alarms using the display when you are performing maintenance
tasks on your system and want to prevent nuisance alarms.
NOTE: To stop an alarm from being displayed without impacting other
metering features, set the alarm priority to Info Only.
1. Press the Home button on the display.
2. Navigate to Setup Menu > Alarm Setup.
3. Press Select.
4. Press Edit. Enter your meter’s password, if prompted.
5. Press the up or down icons to navigate alarms. A gray bar appears behind the
active selection.
6. To select the item(s) press Select for Enable/Disable.
7. Press Select to accept the change.
8. Press Select to confirm.
9. Complete the system maintenance tasks.
10. Enable the alarms you disabled.

Configuring setpoint/standard alarms using ION Setup

You can use ION Setup to configure the standard alarm settings.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Alarming and click the Standard tab.
4. Select a setpoint and click Edit.
5. Enter the password and click OK, if required.
The Setpoint Setup screen is displayed.
6. Configure the setpoint values as required.
7. Click Save to save the settings to your meter.

Parameter Value/Range Description

By Percentage By Percentage/By Value When available, specifies if the Pickup and Dropoff entries are by percentage or
by value. If the option is not available, pickup and dropoff entries are by value.

Force Off Checked/Unchecked Forcing the alarm off disables all functions of the associated input.

To stop an alarm from being displayed without affecting other meter features, set
the alarm priority to Info Only.

Label String value When available, lets you modify the default label so it more clearly identifies the
alarm. Letters, numbers, and underscores are permitted.

Pickup Numeric value Use this setting to provide a value for when the alarm turns on.

Pickup Delay Numeric value This specifies the number of seconds the input must be over the alarm pickup
value before the alarm turns on.
Dropout Numeric value Use this setting to provide a value for when the alarm turns off.

Dropout Delay Numeric value This specifies the number of seconds the input must be below the alarm dropoff
value before the alarm turns off.
Alarm Priority None, Info Only, Low, Specifies the priority level of the standard alarm. When priority is set to Info Only,
Medium or High the alarm does not appear on the display.

Custom Priority 0–255 Select custom priority to view and configure the event priority of the event
associated with the alarm. The event log cutoff value is displayed for reference;
priorities above the cutoff are stored in the meter’s event log.

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Sag/swell overview
Your meter monitors your power system’s voltage and current for sags and swells
(INCITS (CBEMA) Type 2 and Type 3 disturbances); it then reports the
disturbance’s magnitude and duration.
You can manually enter the limits (criteria) used by the meter to identify a sag or
swell, or you can have your meter learn sag/swell limits by monitoring your power
system.

Configuring sag/swell alarms using ION Setup

You can use ION Setup to configure the sag/swell alarm settings.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Alarming > Sag/Swell.
4. Select the parameter you want to configure and click Edit.
The setup dialog box for that parameter appears.
5. Configure the parameters as required.
The values you need to set vary depending on the type of sag/swell alarm you
are configuring.

Voltage sag/swell setup parameters

Parameter Value/Range Description

Enable/Disable Enabled or Disabled Specifies if sag/swell recording and alarming is enabled.

Nominal 1–999,999 Specifies the nominal voltage value used for sag/swell detection.

Swell Limit Percentage of nominal Specifies the swell limit expressed as a percentage of the nominal voltage.

Sag Limit Percentage of nominal Specifies the sag limit expressed as a percentage of the nominal voltage.

Hysteresis Percentage – see Specifies the difference in magnitude between the sag or swell limit and the
description threshold for the power quality event to be considered over.

For example, if the meter has the sag limit set to 90% of nominal and the
hysteresis is set to 2%, this means that in a sag event, the voltage needs to return
to 92% of nominal for the sag event to be considered over

Alarm priority See description Select the alarm priority you want to associate with Sag/Swell alarms.
To stop an alarm from being displayed without affecting other meter features, set
the alarm priority to Info Only.

Current sag/swell setup parameters

Parameter Value/Range Description

Enable/Disable Enabled or Disabled Specifies if sag/swell recording and alarming is enabled.

Nominal 1–999,999 Specifies the nominal current value used for current sag or current swell detection.

Pickup Percentage of nominal Specifies the percentage the current must deviate from the nominal current in
order to be classified as a sag or a swell.

Dropout Percentage of nominal Specifies the percentage of nominal the current must recover to in order to signal
the end of the sag or the swell.

Hysteresis N/A Displays the difference in magnitude between the sag or swell Pickup and
Dropout values.

To change the hysteresis, change the Pickup or Dropout values.

Alarm priority See description Select the alarm priority you want to associate with Sag/Swell alarms.
To stop an alarm from being displayed without affecting other meter features, set
the alarm priority to Info Only.

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Configuring transient alarms using ION Setup

You can use ION Setup to configure the transient alarm settings.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Alarming > Transient.
4. Select Transient/Waveshape and click Edit.
The setup dialog box for that parameter appears.
5. Configure the parameters as required.

Transient setup parameters

Parameter Value/Range Description

Enabled/Disabled Enabled or Disabled Specifies if transient recording and alarming is enabled.

Nominal 1–999,999 Specifies the nominal voltage value used for transient detection.

Threshold Percentage of nominal Specifies the threshold expressed as a percentage of the nominal voltage, plus
100.

For example, if you want transients recorded when voltage deviates from nominal
by 20%, enter 120.

Alarm priority See description Select the alarm priority you want to associate with Transient alarms.
To stop an alarm from being displayed without affecting other meter features, set
the alarm priority to Info Only.

Configuring digital input alarms using ION Setup

You can use ION Setup to configure the digital alarm settings.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Alarming > Digital Input.
4. Configure the digital input alarm settings by selecting an input and clicking
Edit. Some settings are not configurable and are grayed out.
5. Click Save to save the changes to the meter.

Parameter Value/Range Description

Input Input On/Input Off Specifies the input state/alarm behavior:

• Input On: the alarm is on when the digital input is on.
• Input Off: the alarm is on when the digital input is off.

Force Off Checked/Unchecked Forcing the alarm off disables all functions of the associated input.

To stop an alarm from being displayed without affecting digital input features, set
the alarm priority to Info Only.

Label String value When available, lets you modify the default label so it more clearly identifies the
alarm. Letters, numbers, and underscores are permitted.

Alarm Priority None, Info Only, Low, Specifies the priority level of the digital input alarm. To disable the alarm, set
Medium or High priority to Info Only.

Custom Priority 0–255 Select custom priority to view and configure the event priority of the event
associated with the alarm. The event log cutoff value is displayed for reference;
event priorities above the cutoff are stored in the meter’s event log.

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Alerting
An alert is an external notification from the meter to indicate changes, for example,
a change of state for a digital input, or a power quality event such as a sag or
swell.
When an alert condition occurs, a pulse or trigger is sent and generates the alert.
You can configure alerts to send notification emails or messages to your energy
management system through your meter’s existing Ethernet communications
connections. You can configure alert messages as a simple text string or you can
also include device information. You can configure the alert’s priority so that alerts
are also recorded in the meter’s event log.
You can configure multiple alerts on a single meter, each having different
activation triggers, messages and/or transmission types. For instance, you can
have two alerts, one generating an email, the other sending a message to your
energy management system, but using the same trigger conditions; or you can
have two alerts with different conditions that send two unique emails to two
different email addresses. You can also generate alerts based on triggers from
devices connected to your meter.
Creating alerts is an advanced feature that requires familiarity with ION
architecture and your power system and communications network. To create an
alert, you must configure the Alert module using a configuration tool. You must
also configure your device’s communications as needed to send the alerts, such
as configuring your meter’s SMTP settings and connecting it via Ethernet to an
SMTP mail server in order to send an alert by email.
Go to www.se.com to see the ION meter alerts technical note for detailed
information on creating and configuring alerts, and the ION Reference for detailed
information about the Alert module and its operation.

Setpoint learning overview

Your meter can learn acceptable ranges or thresholds by monitoring normal
operating values to determine what constitutes a voltage sag, swell or transient in
order to help identify high and low setpoints.
NOTE: To help your meter learn the most accurate values possible, it is
important that learning occur during a period of normal operation. Do not
schedule learning during a period of unusual operations in your system. Do
not modify your meter’s configuration during the learning period as it may stop
the learning process.
You can configure the meter so that learned values are applied automatically once
the learning period is complete or require that they are reviewed and manually
applied. If a learned value is invalid, the learned values are not automatically
applied, but logged for review.
Setpoint learning can be used to identify the following values:

Feature Values
Setpoints (Alarms) High limit

Low limit

Sustain until ON

Sustain until OFF

Sag Voltage sag limit

Swell Voltage swell limit

Transient Threshold

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Learning installation mode and learning duration

You can configure learning for manual or automatic mode.
There are two learning installation modes:
• Manual: the meter learns the applicable values but does not begin using the
learned values. The learned values are recorded for review, and you can
decide to use the learned values or adjust them as required before manually
implementing the learned values.
• Automatic: the meter learns the applicable values and begins using those
learned values automatically at the end of the learning period. If a learned
value is invalid, the meter does not apply the value, but the value is recorded
in the event log.
You can configure the maximum learning duration. The actual learning duration
may vary, depending on the stability of the system. If the system is stable for a
period equal to one quarter of the maximum learning duration, learning is
complete; otherwise, the learning period will be the maximum learning duration.

Example: Setpoint learning duration in a stable system

In this example, the learning duration is 30 days. When the system is stable for 7.5
days (one quarter of 30 days) learning is complete.

115%
Learned swell limit = 110%
Percentage of nominal

110%

105%

100%

95%

90% Learned sag limit = 87%

85%

Maximum duration remaining

Stable learning time

Example: Setpoint learning duration in an unstable system

In this example, the learning duration is 30 days. Because the system is not stable
for 7.5 days (one quarter of the 30 days) learning is complete at the end of the
maximum learning duration.
Learned swell limit = 115%
115%

110%
Percentage of nominal

105%

100%

95%

90% Learned sag limit = 87%

85%

Maximum duration remaining

Stable learning time

See the ION Reference, available from www.se.com, for more information on Sag/
Swell, Setpoint and Relative Setpoint modules.

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Implementing standard alarm setpoint learning using ION Setup

You can use ION Setup to implement setpoint learning, which analyzes your
power system and recommends settings.
NOTE: Your meter’s power system must be stable in order to learn valid
setpoint values.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Alarming > Standard.
NOTE: You can manually configure setpoint values by selecting the
setpoint and clicking Edit.
4. Select a setpoint and click Learn.
The Global Setpoint Learning screen is displayed.
5. Select the setpoint tabs to view existing configured or learned setpoint
information.
6. Click Setup.
The Alarm Learning Setup screen is displayed.

Setpoint learning parameters

Parameter Value/Range Description

Install mode Automatic,

• Automatic: the learned values are automatically
Manual applied.
• Manual: the learned values are stored for you to
review and enter.
Duration 1–365 Days for maximum learning duration.

7. Configure the learning parameters for each setpoint and click Save.
8. Click Start All to begin setpoint learning for all setpoints. Click Yes to confirm
or No to cancel.
– Learning status and time remaining are indicated in the Learning Status
box.
– Click Abort to stop learning for a specific setpoint. To stop all setpoint
learning, repeat for each setpoint tab.
9. Apply the learned setpoint values:
– Automatic: the setpoint values are automatically applied unless the
learning process has issues or the learned values are invalid.
– Manual: navigate to Alarming > Setpoints and click Learn. On each
setpoint tab, click Install to apply the learned values to that setpoint.
NOTE: If you click Install while learning is in progress (in either manual or
automatic installation mode), it stops the learning process and prompts
you for confirmation that you want to stop learning and install the learned
values. Once you confirm, the learned values are automatically installed
or prepared for manual installation.

Implementing sag/swell limit learning using ION Setup

You can use ION Setup to implement voltage sag/swell learning, which analyzes
your power system and recommends settings.
NOTE: Your meter’s power system must be stable in order to learn valid sag/
swell limits.
1. Start ION Setup.

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2. Open the Setup Assistant for your meter.

3. Navigate to Alarming > Sag/Swell.
4. Select Voltage and click Learn.
NOTE: Learning is not supported for Current Swell and Current Sag.
NOTE: You can manually configure the limit values by selecting the
parameter and clicking Edit.
The Global Setpoint Learning screen is displayed.
5. Click Setup.
The Alarm Learning Setup screen is displayed.

Sag/swell limit learning parameters

Parameter Value/Range Description

Install mode Automatic, • Automatic: the learned values are automatically

Manual
applied.
• Manual: the learned values are stored for you to
review and enter.
Duration 1–365 Days for maximum learning duration.

6. Configure the sag/swell limit learning parameters and click Save.

7. Click Start to begin sag/swell limit learning.
• Learning status and time remaining are indicated in the Learning Status
box.
• Click Abort to stop sag/swell limit learning.
8. Apply the learned sag/swell limits.
– Automatic: the limits are automatically applied unless there are issues with
the learning process.
– Manual: navigate to Alarming > Sag/Swell. Select Voltage and click
Learn. Click Install to apply the learned limits.
NOTE: If you click Install while learning is in progress (in either manual or
automatic installation mode), it stops the learning process and prompts
you for confirmation that you want to stop learning and install the learned
limits. Once you have confirmed, the learned limits are automatically
installed or prepared for manual installation.

Implementing transient learning using ION Setup

You can use ION Setup to implement voltage transient learning, which analyzes
your power system and recommends settings.
NOTE: Your meter’s power system must be stable in order to learn valid
transient thresholds.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Alarming > Transient.
4. Select Transient/Waveshape and click Learn.
The Global Setpoint Learning screen is displayed.
5. Click Setup.
The Alarm Learning Setup screen is displayed.
6. Configure the transient threshold learning parameters and click Save.

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7. Click Start to begin transient learning.

– Learning status and time remaining are indicated in the Learning Status
box.
– Click Abort to stop transient learning.
8. Apply the learned values.
– Automatic: the threshold is automatically applied unless there are issues
with the learning process.
– Manual: navigate to Alarming > Transient. Select Transient/Waveshape
and click Learn. Click Install to apply the learned values.
NOTE: If you click Install while learning is in progress (in either manual or
automatic installation mode), it stops the learning process and prompts
you for confirmation that you want to stop learning and install the learned
limits. Once you have confirmed, the learned values are automatically
installed or prepared for manual installation.

Transient learning parameters

Parameter Value/Range Description

Install mode Automatic, • Automatic: the learned values are automatically

Manual
applied.
• Manual: the learned values are stored for you to
review and enter.
Duration 1–365 Days for maximum learning duration.

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Power quality
Power quality overview
Your meter measures voltage and current harmonics, and calculates several
harmonic distortion values, including K-factor and crest factor.
Configure your meter with the power system’s nominal values for voltage, current
and frequency in order for the meter to perform power quality calculations.

Power quality configuration

Use ION Setup to configure sag/swell, transient and advanced power quality
logging.
NOTE: For waveform recording to trigger automatically, enter your system’s
nominal (normal) voltage and current values and the amount of deviation from
the nominal that is considered a sag or a swell using the Metering > Basic or
Alarming screen
NOTE: Changing your meter’s data logging (including burst data logging) and
waveform recording configuration clears your meter’s existing data logs,
waveform records and COMTRADE waveform files.
Before setting up the PQ parameters, make sure the meter has been configured
correctly:
• metering parameters such as volts mode and PT/CT ratios
• time sync settings, for integrating the meter in an energy management
system such as EcoStruxure™ Power Monitoring Expert
• nominal system parameters (nominal volts, nominal current and nominal
frequency), for detecting power quality events
• amount of deviation from the nominal that is considered a sag or swell
Make sure you understand:
• the structure of the meter’s logging framework
• the meter’s existing logging configuration
• your data logging requirements
Changing the meter’s data recorder and waveform recorder configuration clears
existing data and waveforms in those recorders.

NOTICE
DATA LOSS
Ensure that all important data and waveforms have been recorded before
configuring the data and waveform recorders.
Failure to follow these instructions can result in data loss.

Power quality logging

Sag/swell overview
Your meter monitors your power system’s voltage and current for sags and swells
(INCITS (CBEMA) Type 2 and Type 3 disturbances).
When sag/swell limits are defined and alarming is enabled, the meter reports the
disturbance’s magnitude and duration, and logs data and waveform records
associated with the disturbance.

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Configuring Sag/Swell logging

Use ION Setup to configure your meter to log data and waveform records related
to sag/swell events, and to export the waveform data to COMTRADE files.
NOTE: There are twodata recorders for logging sag/swell related data: Sag/
Swell Log (Data Rec 5) records data for plotting the ITI (CBEMA) curve, and
Sg/Sw HS Log (Data Rec 6) records voltage and current data from the High-
Speed Power Meter module.
To set up the Sag/Swell Log, Sg/Sw HS Log, Sag/Swell Waveform Log and Sag/
Swell COMTRADE files:
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Power Quality > Sag/Swell Logging.
4. Select the data log and click Edit. Enter the meter password if prompted.
The Sag/Swell Logging Wizard appears.
5. The Device setting verification screen displays results of the meter
configuration check for potential errors related to sag/swell monitoring and
reporting. Click Fix to view details, or click Next to ignore the results and
proceed to the next screen.
6. The Disturbance Logging Setup screen displays the Log Depth setting for
Sag/Swell Log (Data Rec 5). You can change the maximum number of
records to store in this log. Click Next to proceed to the next screen.
7. The High Speed Recording screen displays the settings for the high-speed
Sag/Swell data recorder (Sg/Sw HS Log - Data Rec 6). You can configure
these settings for the meter to perform burst data logging.

Parameter Description

Enable Burst Data Select or clear this check box to turn burst data logging on or off.
Logging

Pre-trigger Specifies, in seconds, how many pre-event records to capture. The

recording1 actual number of records set in the high-speed Sag/Swell data
recorder’s Pre-trigger Records setup register = (2 x system
frequency) x (number of seconds).

Post-trigger Specifies, in seconds, how many post-event records to capture. The

recording1 actual number of records set in the high-speed Sag/Swell data
recorder’s Post-trigger Records = (2 x system frequency) x (number
of seconds).

Total # of recordings2 Specifies how many burst data log sets to save in long-term memory
(NVRAM). The actual number of records is configured in the high-
speed Sag/Swell data recorder’s Depth setup register = (Total # of
recordings) x (Pre-trigger Records + Post-trigger Records + 1). See
“Data recorder burst data”, page 171 for an example of how a data log
set is calculated.
1 If system frequency is changed, the recording duration for Pre-trigger recording and Post-
trigger recording automatically adjusts to reflect the new frequency setting.
2 When burst data logging is enabled, the equivalent number of records for 2 burst data log
sets is allocated in short-term memory (RAM). The actual number of records set in the high-
speed Sag/Swell data recorder’s Buffer Depth setup register = 2 x (Pre-trigger Records +
Post-trigger Records + 1).

8. Click Next.

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9. The Waveform Log Setup screen allows you to configure the waveform
recorder for Standard or Delayed waveform capture.
NOTE: The Sag/Swell Logging Wizard does not support Extended
waveform capture. See “Waveform capture”, page 172 for details on
Standard, Delayed and Extended waveform capture.

Parameter Description

Waveform Depth Specifies the maximum number of waveform records stored on the
meter.
Waveform Format Specifies the number of samples per cycle and the number of cycles
that are stored in a waveform record.
Trigger Position Specifies the number of cycles to capture before the waveform versus
after the waveform. Trigger position can be set using the pre-cycle
arrows or the slider bar.

NOTE: The maximum number of cycles (pre-event + post-event) cannot

exceed the total number of cycles in the waveform format.
Click Next.
10. Configure your meter’s COMTRADE settings:
a. Select or clear the Generate COMTRADE files check box to enable or
disable the creation of COMTRADE records.
NOTE: The waveform viewer on your meter’s webpages uses the
meter’s COMTRADE files. If you want to view waveforms on the
meter’s webpages, select Generate COMTRADE files.
NOTE: The factory-default configuration for COMTRADE only
supports Standard waveform capture.
b. Set the Log depth for the COMTRADE files to specify the maximum
number of records stored on your meter’s SFTP site.
11. Click Finish.
You are returned to the Sag/Swell Logging screen and the entry shows your
new configuration.
If nothing happens when you click Finish, check the log depths and buffer
depths for all your other data logs to make sure that the meter has enough
memory for these changes. Adjust the log depth and buffer depth of the data
and waveform recorders if needed.

Transient overview
Your meter monitors your power system’s voltage and detects ITI (CBEMA) type
disturbances related to transients.
When voltage transient limits are defined and alarming is enabled, the meter
reports the disturbance’s magnitude and duration, and logs data and waveform
records associated with the disturbance.

Configuring Transient logging

Use ION Setup to configure your meter to log data and waveform records related
to voltage transient events, and to export the waveform data to COMTRADE files.
NOTE: Transient Log (Data Rec 15) records voltage transient related data.
To set up the Transient Log, Transient Waveform Log and Transient COMTRADE
files:
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Power Quality > Transient Logging.

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4. Select the data log and click Edit. Enter the meter password if prompted.
The Transient Logging Wizard appears.
5. The Device setting verification screen displays the results of meter
configuration check for potential errors related to transient monitoring and
reporting. Click Fix to view details, or click Next to ignore the results and
proceed to the next screen.
6. The Transient Logging Setup screen displays Transient data recorder’s Log
Depth setting. You can change the maximum number of records to store in
the Transient data log. Click Next to proceed to the next screen.
7. The Waveform Log Setup screen allows you to configure the waveform
recorder for Standard or Delayed waveform capture.
NOTE: The Transient Logging Wizard does not support Extended
waveform capture. See “Waveform capture”, page 172 for details on
Standard, Delayed and Extended waveform capture.

Parameter Description

Waveform Specifies the maximum number of waveform records stored on the meter.
Depth

Waveform Specifies the number of samples per cycle and the number of cycles that
Format are stored in a waveform record.
Trigger Position Specifies the number of cycles to capture before the waveform versus after
the waveform. Trigger position can be set using the pre-cycle arrows or the
slider bar.

NOTE: The maximum number of cycles (pre-event + post-event) cannot

exceed the total number of cycles in the waveform format.
Click Next.
8. Configure your meter’s COMTRADE settings:
a. Select or clear the Generate COMTRADE files check box to enable or
disable the creation of COMTRADE records.
NOTE: The waveform viewer on your meter’s webpages uses the
meter’s COMTRADE files. If you want to view waveforms on the
meter’s webpages, select Generate COMTRADE files.
NOTE: The factory-default configuration for COMTRADE only
supports Standard waveform capture.
b. Set the Log depth for the COMTRADE files to specify the maximum
number of records stored on your meter’s internal SFTP site.
9. Click Finish.
You are returned to the Transient Logging screen and the entry shows your
new configuration.
If nothing happens when you click Finish, check the log depths and buffer
depths for all your other data logs to make sure that the meter has enough
memory for these changes. Adjust the log depth and buffer depth of the data
and waveform recorders if needed.

Configuring Advanced PQ
Use ION Setup to configure your meter’s power quality (PQ) monitoring and
logging settings for IEC 61000-4-30, EN 50160, IEEE 519 and Rapid Voltage
Change (RVC).
The meter’s PQ frameworks are designed with logical dependencies. IEC 61000-
4-30 must be enabled first if you want to monitor and record PQ parameters for
EN 50160 or IEEE 519. In addition, the Sag/Swell feature must be enabled in
order to monitor and detect disturbances such as RVC.

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NOTICE
DATA LOSS
• Enable IEC 61000-4-30 before enabling other power quality monitoring and
recording features.
• Enable Sag/Swell before configuring power quality disturbance related
features.
Failure to follow these instructions can result in data loss.

1. Start ION Setup.

2. Open the Setup Assistant for your meter.
3. Navigate to Power Quality > Advanced PQ Logging.
4. Select 4-30 Enable and click Edit to configure your meter’s IEC 61000-4-30
logging parameters.
5. Configure the settings as required:

IEC 61000-4-30 Setup

Parameter Description

Enabled Select if you want to enable IEC 61000-4-30 monitoring.

NOTE: This option must be enabled when monitoring EN 50160
or IEEE 519 parameters.

Threshold Specifies the percentage of nominal voltage that defines a

disturbance. For example, if you set this to 10% of 120 V nominal, the
disturbance occurs when the voltage dips to 12 V and below.

Hysteresis Specifies the percentage above the Threshold that defines the end of
the disturbance. For example, if you set this to 2%, the end of the
disturbance occurs when the voltage rises to (10% + 2%) of nominal,
or 14.4 V and above.
Log 4-30 3s Select if you want to enable IEC 61000-4-30 3-second interval data
measurements logging.

Log 4-30 10s Select if you want to enable IEC 61000-4-30 10-second interval data
measurements logging.

6. Click Send to save your changes.

The Advanced PQ Logging screen shows the new configuration.
7. Select EN 50160 Enable.
If you want to delete all logged EN 50160 data, click Reset, then click Yes to
confirm.
8. Click Edit to configure your meter’s EN 50160 logging parameters.
NOTE: You must enable IEC 61000-4-30 before the meter can start
monitoring EN 50160 parameters.
9. Configure the settings as required:

EN50160 Configuration Setup

Parameter Description

Enabled Select if you want to enable EN 50160 monitoring.

Nominal Voltage Specifies the nominal voltage value used for EN 50160.

Nominal Frequency Specifies the nominal frequency used for EN 50160.

Log EN50160 Select if you want to log EN 50160 parameters.

measurements
NOTE: You need to enable EN 50160 monitoring in order to log
the parameters.

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10. Click Send to save your changes.

The Advanced PQ Logging screen shows the new configuration.
11. Select 519 Enable and click Edit to configure your meter’s IEEE 519 logging
parameters.
NOTE: You must enable IEC 61000-4-30 before the meter can start
monitoring IEEE 519 parameters.
12. Configure the settings as required:

IEEE 519 Configuration

Parameter Description

Nominal Voltage Displays the nominal voltage value used for IEEE 519.
NOTE: If you change the Nominal Voltage, you must return to
this setup screen and manually update the IEEE 519
configuration.

<Bus voltage Select the bus voltage at the point of common coupling.
options> Select Disabled if you do not want to log IEEE 519 related data.

13. After specifying the bus voltage, click Next to configure the IEEE 519 current
parameters.

IEEE 519 Configuration

Parameter Description

Maximum short Enter the maximum short-circuit current at the point of common
circuit current coupling.

Maximum demand Enter the maximum demand load current at the point of common
load current coupling.

Ratio This displays the maximum short-circuit to maximum demand load

ratio. This is used to determine the voltage and current distortion
limits.

14. Click Next to view the screen that displays the voltage and current distortion
limits for the harmonic content.
Harmonics 2 to 50 and THD/TDD are displayed, with the corresponding set
limits for Voltage Distortion % and Current Distortion %.
15. Click Finish to save your changes.
The Advanced PQ Logging screen shows the new configuration.
16. Select RVC Enable and click Edit to configure your meter’s RVC (Rapid
Voltage Change) feature.
NOTE: You must enable the Sag/Swell module before the meter can start
monitoring and detecting RVC.
17. Configure the settings as required:

Rapid Voltage Change Setup

Parameter Description

Enabled • Disabled means ION Setup has detected that the Sag/Swell module
is disabled. Go to Alarming > Sag/Swell and enable Sag/Swell first,
in order for the meter to detect RVC.
• Yes means RVC monitoring is on. Make sure the Sag/Swell module
is enabled, otherwise RVC will not be detected.
• No means RVC monitoring is off.

Threshold Specifies, as a percentage, the RMS voltage limit that must be exceeded
for an RVC event to occur.
Hysteresis Specifies, as a percentage, the difference in magnitude between the start
and end thresholds for an RVC event.

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18. Click Send to save your changes.

The Advanced PQ Logging screen shows the new configuration.

Rapid Voltage Change overview

Rapid Voltage Change (RVC) is a quick transition in RMS voltage between two
steady-state conditions, during which the voltage does not exceed the sag/swell
thresholds.
You can configure the Sag/Swell module to detect and measure RVC and record
the event in the meter’s Event Log.
For more information on the Sag/Swell module, download the ION Reference at
www.se.com.

Harmonics overview
Harmonics are integer multiples of the fundamental frequency of the power
system.
Harmonics information is valuable for power quality analysis, determining properly
rated transformers, maintenance and troubleshooting. Evaluation of harmonics is
required for compliance to system power quality standards such as EN50160 and
meter power quality standards such as IEC 61000-4-30.
Harmonics measurements include per-phase magnitudes and angles (relative to
the fundamental frequency of the phase A voltage) for the fundamental and higher
order harmonics relative to the fundamental frequency. The meter’s power system
setting defines which phases are present and determines how line-to-line or line-
to-neutral voltage harmonics and current harmonics are calculated.
Harmonics are used to identify whether the supplied system power meets required
power quality standards, or if non-linear loads are affecting your power system.
Power system harmonics can cause current flow on the neutral conductor, and
damage to equipment such as increased heating in electric motors. Power
conditioners or harmonic filters can be used to minimize unwanted harmonics.

Viewing harmonics information using the display

You can view detailed harmonics data through the display.
1. Press the Home button on the display.
2. Navigate to Power Quality > Harmonics. The total harmonic distortion
(THD) screens are displayed.
3. Press More, then use the up or down icons to select the desired harmonics.
The per-phase harmonics are graphically displayed.
4. Press the left and right icons to move to individual harmonics. The harmonic
number, magnitude and phase angle are displayed.

Voltage crest factor

Crest factor is the ratio of peak to RMS voltage values.
For a pure sinusoidal waveform, crest factor is equal to 1.414. The meter uses the
following equation to calculate crest factor:

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C = Crest factor
Vpeak
C= Vpeak = Voltage peak
VRMS
VRMS = Voltage RMS

Current crest factor

Crest factor is the ratio of peak to RMS current values.
For a pure sinusoidal waveform, crest factor is equal to 1.414. The meter uses the
following equation to calculate crest factor:

C = Crest factor
I peak
C = ------------- Ipeak = Current peak
I RMS
IRMS = Current RMS

K-factor
K-factor relates the heating effect of a distorted current in a transformer to a
sinusoidal current with the same RMS magnitude — it describes a transformer’s
ability to serve non-linear loads without exceeding rated temperature rise limits.
The K-factor is equal to the sum of the squares of the harmonic currents multiplied
by the squares of the harmonic order. The meter uses the following equation to
calculate K-factor:
h
2 2
∑ (Ih x h )
n=1
K=
h 2
∑ Ih
n=1
Where K is the K-factor, h is the harmonic order and Ih is the true RMS current of
harmonic order h.

Harmonic content calculations

Harmonic content (HC) is equal to the RMS value of all the non-fundamental
harmonic components in one phase of the power system.
The meter uses the following equation to calculate HC:

HC = (H2)2 + (H3)2 + (H4)2 ...

THD% calculations
THD% is a quick measure of the total distortion present in a waveform and is the
ratio of harmonic content (HC) to the fundamental harmonic (H1).
By default, the meter uses the following equation to calculate THD%:
HC
THD = -------
- x 100%
H1

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thd and TDD

Your meter can be configured to provide thd (total harmonic distortion using the
total RMS value for the content rather than the fundamental content) and TDD
(total demand distortion, the harmonic current distortion against the maximum
demand of the electrical system).
thd = HC / RMS *100%
TDD = HC / DemandMax *100%
See the ION Reference, available from www.se.com, for details about the
Harmonics Measurement module.

Phasors
Phasors are used to represent the voltage and current magnitude and angles.
The length of the lines in the phasor diagram represent the relative magnitude of
the voltages with respect to the other phase voltages, and the currents with
respect to the other phase currents. All angles are measured with respect to the
Va/V1 phase. The Va/V1 phasor is fixed to the right-hand horizontal axis (positive
x-axis). Positive angles are measured counterclockwise.
Measured values are provided for the magnitude and relative angle for each
voltage and current phase.
Delta vector diagrams can be configured to display two different ways:
• Instrument (voltage vectors appear 60 degrees apart - showing the actual
voltage and current values that the meter is measuring).
• System (voltage vectors appear 120 degrees apart - showing true system
operation including any calculated values).
Phasor information can be used to troubleshoot incorrect connections on the
meter’s voltage and current inputs (for example, switched phase wiring or polarity
errors), if you know how the phasors should be oriented for your power system.
Phasor information can be viewed using ION Setup, meter webpages, or the
display.

Power quality standards compliance

Your meter is compliant with the following power quality standards.

IEC 62586-1 and IEC 62586-2

Your meter is compliant with IEC 62586-1 and IEC 62586-2. The meter
classification is PQI-A-FI1, defined as follows:

Product Code Description

PQI Power quality instrument

A Functions class A according to IEC 61000-4-30

F Fixed installed equipment

I Indoor application

1 Indoor environment with uncontrolled temperature variations

NOTE: Your meter has Power station electromagnetic immunity compliance in

accordance with IEC 61000-6-5.

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IEC 61000-4-30
IEC 61000-4-30 power quality standard compliance is provided by ION modules
including: Power Quality Aggregator, Harmonics Measurement, Disturbance
Analyzer, Symmetrical Components, Mains Signaling Evaluation, and Sag/Swell.
See the IEC 61000-4-30 compliance and ION meters technical note for details.

EN 50160
The EN 50160 framework includes ION modules, such as: Flicker, Mains
Signaling Evaluation, Harmonics Evaluation and Voltage Harmonics.
Your meter’s framework is pre-configured for a low voltage system.
NOTE: Connect your meter to a UPS to avoid losing EN 50160 data in the
event of a power outage.
See the Power quality: ION meters and EN 50160:2010 technical note for details.

IEEE 519
The IEEE 519 framework includes ION modules, such as: Harmonics Evaluation,
Harmonics Measurement and Counter.

IEC 60255-24 (COMTRADE)

The meter provides waveforms in COMmon format for TRAnsient Data Exchange
(COMTRADE) format. COMTRADE records are generated from the existing
Waveform Recorder modules that are connected to the COMTRADE module.
See the COMTRADE and ION Technology technical note for details.

Disturbance direction detection overview

Your meter has disturbance direction detection capabilities to help you determine
the location of a power system disturbance.
When a disturbance occurs, the meter analyzes the disturbance information to
determine the direction of the disturbance relative to the meter. This analysis
includes a confidence level indicating the level of certainty that the disturbance is
in the determined direction, and is stored in your meter’s event log.
Disturbance direction detection is enabled on your meter by default and does not
require any additional configuration beyond setting the nominal voltage and
nominal frequency.
Disturbance direction detection can help locate the source of a disturbance when
used in a system of disturbance direction detection devices. In the diagram below,
meters (B), (C) and (D) are installed on the power consumer side, while meter (E)
is installed on the utility side.

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A. Disturbance location
B. Meter (B) reports downstream
disturbance
C. Meter (C) reports upstream
disturbance
D. Meters (D) report upstream
disturbance
E. Meter (E) reports downstream
disturbance

The arrows show the direction the meters have determined for the disturbance.
With this information, you can determine that the disturbance occurred between
meter (B) and meter (C), and can focus on that section of your system to find the
cause of the disturbance.

Disturbance direction detection events

The results of the disturbance direction detection algorithm appear in the meter’s
event log.
The image below shows an example of how the Disturbance Direction Detection
event appears in your meter’s event log when viewed using ION Setup.
NOTE: You can view your meter’s event log through ION Setup, the meter
webpages or display.

See the ION Reference, available from www.se.com, for more detailed information
about the Disturbance Direction Detection module.

COMTRADE
Your meter can generate COMTRADE files and store them on the meter’s internal
SFTP site.
COMTRADE stands for COMmon format for TRAnsient Data Exchange defined
by IEC 60255-24, and defines a common format for power quality event
(disturbance) data in order to simplify retrieval, analysis and exchange of
disturbance data between multiple sources and vendors.
The format of your meter’s COMTRADE files is as defined by IEC 60255-24.
COMTRADE can be used in conjunction with IEC 61850.

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See the COMTRADE and ION technology technical note, available from
www.se.com, for detailed information about COMTRADE file formats and
implementation.

COMTRADE implementation overview

COMTRADE is configured as part of the default waveform recording framework.
COMTRADE records are generated for sag/swell events. Configure your meter
nominal voltages to enable waveform recording. COMTRADE records are stored
as read-only files on your meter’s internal SFTP site, and are deleted when you
perform a Master reset of the meter, upgrade firmware or make changes to the
waveform recorders.
By default:
• The meter is configured so COMTRADE records are generated for the default
waveform recorders.
NOTE: If you add additional waveform recorders and you want
COMTRADE files generated for these new recorders, you need to
configure a new COMTRADE module using ION Setup Advanced mode.
You can configure up to three COMTRADE modules.
• The oldest COMTRADE record is overwritten by the newest record when the
COMTRADE depth is exceeded.
NOTE: COMTRADE files can only be downloaded using an Ethernet
connection. They cannot be downloaded using serial, modem or Ethernet
gateway connections.
See the COMTRADE and ION technology technical note, available from
www.se.com, for detailed information about COMTRADE file formats and
implementation.

Waveforms on your meter’s webpages

You can use the waveform viewer on the meter’s webpages to view waveforms
generated as a result of power quality events.

Overview of how to setup and view waveforms on your meter’s webpages

Before you can view waveforms on the meter’s webpages, you need to perform
some basic configuration to enable waveform capture and store the waveforms in
COMTRADE format.

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1. Enable waveform capture on 2. A waveform is captured when 3. View the waveform on the
your meter a power quality event occurs meter’s webpages
Set the meter’s nominal voltage using ION A COMTRADE record is generated and Go to the waveform viewer (Monitoring >
Setup or meter webpages. saved to your meter’s internal SFTP site. Waveforms) to explore the waveform data.

The waveform viewer uses the meter’s COMTRADE files to display the
waveforms. If the events you want to capture are not included in the default
framework, you can customize the meter’s waveform recording framework.

Overview of the webpage waveform viewer

After COMTRADE files are generated by your meter, you can view them using the
waveform viewer.

A. Select the COMTRADE module to view

(COMTRADE_1 is set up by default; you
can also set up COMTRADE_2 or
COMTRADE_3)
B. Select the particular COMTRADE
waveform to view
C. Show/hide parameters
D. View details
E. Zoom in/out

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Viewing waveforms on your meter’s webpages

Use the waveform viewer on your meter’s webpages to view the meter’s
COMTRADE waveform files.
Before you can view waveforms on your meter’s webpages, you need to make
sure your meter is configured to record waveforms by setting the nominal voltage.
1. Launch a browser and go to the IP address for your meter, entering valid login
credentials when requested.
2. Navigate to Monitoring > Waveforms.
A screen displays with accordion menus for three COMTRADE modules
(regardless of whether or not that COMTRADE module is being created by
the meter). The waveform viewer for COMTRADE_1 is expanded.
By default, COMTRADE_1 displays the sag/swell waveform records.
COMTRADE_2 and COMTRADE_3 are used if you have configured
additional waveform recorders and connected them to COMTRADE modules.
3. Select the accordion menu for the COMTRADE records you want to view, for
example COMTRADE_2.
The waveform viewer for those COMTRADE records is displayed.
4. Select the file you want to view from the record drop-down list.
The numbering starts at 0 (zero), which means you select cmt0_00004 to
view the fifth file for COMTRADE_1.
5. Click or tap an individual voltage or current channel in the legend to show or
hide it in the waveform viewer.
– Visible
– Hidden
6. Use the bar at the bottom to zoom in/zoom out on a particular section of the
waveform, or to scan through the waveform with the selected zoom level.

– Draw a window over a particular area to zoom in on that section of the

waveform.
– Drag the selected area to move the zoom across the waveform.
– Drag the start and end points to expand or narrow the zoom.
7. Hover over or tap a spot on the waveform to view the values associated with
that particular moment in time.

Burst data logging

Burst data logging is a recording method that captures a snapshot of data that
occurred immediately before and immediately after a triggered recording.
Burst data logging is analogous to continuous shooting mode or “burst mode” in
photography. An understanding of pre and post event data assists in the analysis
of undesired power quality events such as sags or swells.
Burst logging is typically used for high-speed RMS (half-cycle) data capture, but
the data recorder supports standard speed (1-second) recording as well,

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depending on the ION modules connected to the inputs of the Data Recorder
module.
NOTE: To maximize the performance of your power management system, it is
recommended that devices be connected directly to an Ethernet network.

Data recorder burst data

The meter’s Data Recorder modules support burst data logging.
The Data Recorder module’s Pre-trigger Records setup register specifies how
many pre-event records are saved with each triggered recording. The Post-trigger
Records setup register specifies how many post-event records are saved with
each triggered recording.
Both Pre-trigger Records and Post-trigger Records are set to zero by default. To
configure the data recorder for burst data logging, either or both of these setup
registers must be set to a non-zero positive integer value.
The data log set for each triggered recording is equal to the sum of Pre-trigger
Records + Post-trigger Records + 1 (where 1 is the actual record when the Data
Recorder module’s Record input was triggered).
For example, if Pre-trigger Records is set to 10 and Post-trigger Records is set to
5, the number of records for each data log set is 16:

1 record triggered

10 Pre-trigger Records 5 Post-trigger Records

Buffer Depth
6 x 16
= 96
Data Log register
(trigger record) Depth
Input 1 value 16 x 16
Input 2 value = 256
Input 3 value . . .

Data log set is 10 + 1 + 5 = 16

Burst data log set = [pre-trigger records] + [post-trigger records] + [actual trigger
record] = 10 + 5 + 1 = 16.
When burst data logging is enabled, both Buffer Depth and Depth setup registers
must be set to a positive integer multiple of the data log set.
Use the system frequency to calculate the number of records needed to capture 1
second of data:
• For 60 Hz, total number of records per second = 60 cycles/second x 2 half-
cycles = 120
• For 50 Hz, total number of records per second = 50 cycles/second x 2 half-
cycles = 100

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You can use the Power Quality setup assistant in ION Setup to specify how many
seconds of pre-trigger and post-trigger data you want to capture. ION Setup
automatically calculates the required number of records based on your input.

Waveform capture
The meter’s Waveform Recorder modules capture waveform data.
The Waveform Recorder module captures one waveform record every time its
Record input is triggered. A waveform record is defined by the module’s Format
setup register, expressed as (number of samples per cycle) x (number of cycles
per waveform record). For example, if Format is set to 256x7, that means one
waveform record is made up of 7 cycles of waveform data at 256 samples per
cycle resolution.

Standard waveform capture

The meter’s Waveform Recorder modules support standard waveform capture.
A standard waveform capture saves one buffered waveform record at the Record
trigger time. Only pre-trigger waveform data is captured in this mode. No post-
trigger waveform cycles are recorded.

A Waveform recording triggered

B Waveform record captured at trigger

Delayed waveform capture

The meter’s Waveform Recorder modules support delayed waveform capture.
The Waveform Recorder module’s Record Delay Cycles setup register specifies
how many cycles to delay the waveform capture after the Record input is
triggered. This is for capturing post-trigger waveform data.

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A Waveform recording triggered

B Waveform record if Record Delay Cycles was set to zero

C Delay period (number of cycles specified in Record Delay Cycles setup register)

D Delayed waveform capture recorded in waveform log

Extended waveform capture

The meter’s Waveform Recorder modules support extended waveform capture.
The Waveform Recorder module’s Pre-trigger Records setup register specifies
how many pre-event records are saved with each triggered recording. The Post-
trigger Records setup register specifies how many post-event records are saved
with each triggered recording.
Both Pre-trigger Records and Post-trigger Records are set to zero by default. To
configure the waveform recorder for extended waveform capture, either or both of
these setup registers must be set to a non-zero positive integer value. If you do
this, you must also set the Record Delay Cycles setup register to zero in order to
properly configure the extended waveform capture.

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A Waveform recording triggered

B Waveform record captured at trigger

C Pre-trigger waveform records captured

D Post-trigger waveform records captured

The waveform log set for each triggered recording is equal to the sum of Pre-
trigger Records + Post-trigger Records + 1 (where 1 is the actual record when the
Waveform Recorder module’s Record input was triggered).
For example, if Pre-trigger Records is set to 2 and Post-trigger Records is set to 6,
the number of records for each waveform log set is 9:

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1 record triggered

2 Pre-trigger Records 6 Post-trigger Records

Buffer Depth
4x9
= 36

Wform Log register Depth

(trigger record) 16 x 9
= 144

Waveform log set is 2 + 1 + 6 = 9

The waveform log set for the extended waveform capture = [pre-trigger records] +
[actual trigger record] + [post-trigger records]. The total waveform records
captured in this example is 2 + 1 + 6 = 9.
When extended waveform capture is enabled, both Buffer Depth and Depth setup
registers must be set to a positive integer multiple of the waveform log set.
NOTE: The COMTRADE module does not support extended waveform
capture. The COMTRADE files saved are only for the trigger waveform record.

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High-Speed Transient Capture (HSTC)

HSTC Overview
The high-speed transient capture (HSTC) feature is available on the ION9000T
(METSEION95030 and METSEION95040).
The ION9000T meter is equipped with firmware and frameworks that enable the
HSTC feature.
The ION9000T continuously monitors incoming voltage signals. In addition to
standard transient monitoring, the ION9000T detects sub-microsecond high-
voltage transients up to a peak voltage of 10 kV.
The default HSTC related settings suit most applications. Use the default settings
or make changes based on your system needs.
Use the HSTC feature to:
• Expand power quality event detection capabilities when combined with
standard transient capture.
• Record pre-event data to see the characteristics of the incoming voltage
signal before the disturbance.
• Receive alarm notifications when a transient has been detected.
• Chart waveforms to better understand the transient event. For example, peak
magnitude, duration and initial polarity of the transient.
• Record statistics, such as voltage stress, to provide an indication of
cumulative impact to loads within the electrical system.
• Sort voltage transients by peak magnitude and duration.
• Quantify transients on a per phase basis.
• Detect and characterize transients to create mitigation strategies.
Refer to the ION Reference document at www.se.com for information about the
HSTC, HSTC waveform recorder and Data set recorder modules.
Go to www.se.com and search for “An Overview of Transients in Power Systems”
for information on transients and their effects in electrical power systems.

Prerequisites
To use the HSTC feature, you need the following:
• ION9000T meter.
• ION9000T frameworks files (v2.2.x or later).
• ION Setup (v3.2.x or later).
The HSTC feature is not supported on other ION9000 series meters.

How do I know if I have the correct frameworks?

The HSTC option is displayed as the HSTC feature set.
View the meter’s feature set using ION Setup, meter webpages, or the display.

Viewing feature set using ION Setup

1. Open ION Setup and select the Setup Assistant for your meter.
2. Click Template > Save to PC > FAC1 Feature Set.

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Viewing feature set using the meter webpages

1. Open a web browser and enter the IP address for your meter. Enter your login
credentials when prompted.
2. Click Diagnostics > Statistics > Meter - Basic > Feature Set.

Viewing feature set using the display

Select Alt Display Mode > Nameplate > Feature Set.
See “Display modes”, page 110 for information about display modes.

How do I know if I have the correct version of ION Setup?

1. Open ION Setup.

2. Click Help > About ION Setup. An ION Setup dialog box opens and displays
the ION Setup version.
Download the latest version of ION Setup if your version is earlier than v3.2.x.

Downloading latest ION Setup

1. Open a web browser and go to https://www.se.com/en/download/document/

ION_Setup_Latest_Release for the latest version of ION Setup.
2. Download the installation file, then run it to upgrade ION Setup.

Commission HSTC
This section supplements the meter installation guides and provides guidance on
commissioning your meter to enable the HSTC feature.
See your device installation guide for information related to installation.

System voltage
Potential transformer (PT) scaling is not applied in high-speed transient capture.
High-speed transient measurements are performed on voltage levels present at
the meter’s voltage terminals.

Voltage reference
Set the voltage reference, Ve or Vn, according to your system configuration.
High-speed transient voltage measurements are calculated between V1–V4 and
neutral (Vn), or between V1–V4 and earth (Ve) depending on this setting.

Communications
Ethernet communication is recommended. HSTC waveform viewing is not
supported over serial connections.

Set up HSTC
HSTC alarms are disabled by default. The HSTC feature is enabled when HSTC
alarms are enabled.

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HSTC related settings, such as magnitude and duration thresholds, are pre-
configured at the factory. Use the default settings or make changes based on your
system needs.
Review and configure the settings for the following functions before enabling the
HSTC feature:
• HSTC alarms.
• HSTC logging.

HSTC alarms
Use HSTC alarms to notify you when a specific condition is met, such as a voltage
transient that exceeds a defined magnitude threshold.
HSTC alarms are included in the ION9000 series alarm system and are shown in
the meter’s Historical Alarm screen(s).

Default HSTC alarm settings

Setup Register Value/Range Default

HSTC Alarm status Disabled, Enabled Disabled

Voltage Reference Ve, Vn Ve

Magnitude Threshold (VRMS) 120–7100 1000

Duration Threshold (μs) 0–250.0 0

Alarm Priority None, Info Only, Low, Medium, High

High

Custom Priority 0–255 192

To use HSTC alarms, perform the following:

• Enable HSTC alarms.
• Configure HSTC alarms.
◦ Set the voltage reference.
◦ Set the peak magnitude threshold and duration threshold.
◦ Assign alarm priority.
◦ Set a custom alarm priority.
• View and acknowledge alarms.
See “Alarms and alerts”, page 142 for additional information about the ION9000
series alarms.

Enable and configure HSTC alarms

Enable HSTC alarms using ION Setup or the display.
Configure HSTC alarms using ION Setup.
Changing your meter’s HSTC alarm configuration deletes all existing Data set and
HSTC waveform logs.

NOTICE
DATA LOSS
Ensure that all important data has been recorded before configuring HSTC
alarms.
Failure to follow these instructions can result in data loss.

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Enabling and configuring HSTC alarms using ION Setup

1. Open ION Setup and select the Setup Assistant for your meter.
2. Click Alarming > Transient.
3. Select High Speed Transient and click Edit. The High Speed Transient
Setup window is displayed.
4. View or modify parameters:
5. Click Save. ION Setup performs a configuration check and displays a
message if the Magnitude Threshold setting is below the configured nominal
voltage.

Setup Register Value/Range Description

Enabled/Disabled Enabled, Disabled Specifies if HS Transient

capture is enabled.

Voltage Reference Ve, Vn Determines the voltage

reference. Set the voltage
reference to match your
system configuration.

Magnitude Threshold (VRMS) 120–7100 Specifies the absolute voltage

threshold that must be
exceeded to trigger a HS
transient capture.
NOTE: This value is
entered in RMS volts.
Duration Threshold (μs) 0–250.0 Specifies the length of time
that the magnitude threshold
must be exceeded to trigger a
HS transient capture. If this
register is set to zero, any
voltage that exceeds the
magnitude threshold will trigger
a HS transient capture.

Alarm Priority None, Info Only, Low, Medium, Select the alarm priority you
High want to associate with the HS
transient alarms. To stop an
alarm from being displayed
without affecting other meter
features, set the alarm priority
to Info Only.

Custom Priority 0–255 Select custom priority to view

and configure the priority
associated with the alarm. The
event log cutoff value is
displayed for reference. Event
priorities above the cutoff are
stored in the meter’s event log.

Enabling HSTC alarms using the display

Enable and disable HSTC alarms using the display.
1. Review your meter’s nominal voltage settings.
2. Set the HSTC magnitude threshold to a value higher than the nominal
voltage.

See “Disabling and enabling alarms using the display”, page 149 for instructions.

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Log HSTC
HSTC logging
The HSTC logging function is enabled with HSTC alarms. When defined transient
thresholds are exceeded the meter performs the following:
• HSTC data set logging.
• HSTC waveform logging.
The meter performs a set of calculations and stores separate records for each
voltage phase. Records are captured for V1–V4 regardless of which phase the
transient occurred on.

Default HSTC logging settings

Data Set Logging HSTC Waveform Storage

100 records 40 records, 20.0 ms

See “Configuring HSTC logging using ION Setup”, page 182 for information about
these settings.

HSTC Data set logging

Use data set logging to record transient event information such as peak voltage
magnitude and duration.
This feature also provides summary information such as volts-seconds stress
accumulations for each phase and total unique transient events.
Each time the HSTC trigger criteria are met, the meter performs a set of
calculations for each voltage phase:

HSTC Data set Event based analytics:

• Peak voltage amplitude

• Rise time
• Duration
• Voltage stress (volt-seconds)
• Average voltage
• Timestamps

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HSTC Summary Event accumulations and statistics:

• Total number of transient events on

voltage phases V1–V4
• Total number of unique events
• Date and time of the last transient event
counter reset
• Accumulated voltage stress (volt-seconds)
for voltage phases V1–V4
• Date and time of the last voltage stress
accumulations reset
• Total number of transient events grouped
by peak magnitude and duration. There
are a total of nine bins:
◦ Magnitude 1/Duration 1
◦ Magnitude 1/Duration 2
◦ Magnitude 1/Duration 3
◦ Magnitude 2/Duration 1
◦ Magnitude 2/Duration 2
◦ Magnitude 2/Duration 3
◦ Magnitude 3/Duration 1
◦ Magnitude 3/Duration 2
◦ Magnitude 3/Duration 3

HSTC waveform logging

Use HSTC waveform logging to capture voltage transient waveform data.
A transient detected on any voltage phase triggers a waveform capture for all
connected voltage phases. The HSTC waveform recording feature detects long
duration and repetitive disturbances and automatically extends high-speed
transient capture if conditions persist.
Each transient waveform recording includes pre-event data to analyze the
characteristics of the incoming voltage signal prior to the event that triggered the
high-speed transient capture.
Use ION Setup or EcoStruxure™ Power Monitoring Expert 2020 to chart and view
waveforms.

Enable and configure HSTC logging

HSTC logging is enabled when HSTC alarms are enabled. Use the default
settings or make changes based on your system needs.
Changing your meter’s HSTC logging configuration deletes all existing data log
and waveform records.

NOTICE
DATA LOSS
Ensure that all important data and waveforms have been recorded before
configuring the data and waveform recorders.
Failure to follow these instructions can result in data loss.

Enabling HSTC logging

The HSTC logging function is enabled with HSTC alarms.
See “Enable and configure HSTC alarms”, page 178 for instructions on enabling
or disabling the HSTC alarms.

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Configuring HSTC logging using ION Setup

Configure data set and waveform logging using ION Setup.
To set different conditions:
1. Open ION Setup and select the Setup Assistant for your meter.
2. Click Power Quality > HSTC logging.
3. Select the data log and click Edit.
The HSTC Logging Wizard displays
4. Set the Data Set Depth to the number of records to keep
5. Click Next.
ION Setup prompts you if the number of records exceeds file size limits. Enter
a lower number, then click Next to proceed.
6. Set the waveform storage Log Depth to the number of waveforms to keep.
The total duration of log storage in milliseconds (ms) is displayed consistent
with the Log Depth setting.
ION Setup prompts you if the Log Depth setting exceeds the recommended
memory allocation.
7. Click Finish to return to the HSTC Logging tab.

View HSTC
The ION9000T continuously monitors incoming voltage signals. When HSTC is
enabled and defined transient thresholds are met the meter performs the following
functions:
• HSTC alarms
• HSTC logging
◦ Data set logging
◦ HSTC waveform logging

View and acknowledge alarms

HSTC alarms are classified as historical alarms. Use the display to view and
acknowledge HSTC alarms.
See “Viewing and acknowledging alarms using the display”, page 147 for
instructions.

View HSTC logs

The following logs are generated when a high-speed transient has been detected:
• HSTC data set logs
• HSTC summary logs
• HSTC waveform recorder logs
View HSTC logs using ION Setup, the meter webpages or the display.

Viewing HSTC data sets using ION Setup

1. Open ION Setup and select your meter.

2. Click View > Data Screens.

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3. Go to the High Speed Transient Capture folder, then select the HSTC Data
Set log.
The HSTC Data Set Recorder log displays.

Viewing HSTC summary using ION Setup

1. Open ION Setup and select your meter.

2. Click View > Data Screens.
3. Go to the High Speed Transient Capture folder, then select the HSTC
Summary log.
The HSTC Summary log displays.

Viewing HSTC summary using meter webpages

1. Open a web browser and enter your meter’s IP address in the address box.
The webpage login displays.
2. Enter your login credentials.
3. Select Monitoring > Power Quality Summary > HSTC.
The High-Speed Transient Summary screen displays.

View HSTC waveforms

Use ION Setup or EcoStruxure™ Power Monitoring Expert 2020 to view HSTC
waveforms.

Viewing HSTC waveforms using ION Setup

Use the ION Setup waveform viewer to plot captured waveform logs.
1. Open ION Setup and select your meter.
2. Click View > Data Screens.

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3. Go to the High Speed Transient Capture folder, then select the HSTC
Waveform log.
The HSTC Waveform log displays. A progress bar at the bottom of the
screen indicates when all waveform logs have been retrieved from the meter.
NOTE: Records are sorted by Start Date/Time, with the newest entries
appearing at the top.

4. Select the data to plot:

a. Select the record you want to view.
b. Hold the SHIFT key while selecting the first and last entries to plot
multiple records in the same view.
5. Click the chart icon to plot the selected records.
A Chart Properties box opens.
6. Click OK.
The HSTC Waveform Plot displays.

HSTC waveform viewer navigation

The HSTC waveform viewer provides user interface elements to help understand
transient event information such as the peak magnitude, duration and initial
polarity of the transient.

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Element Name Description

A Active window This window displays a portion of the overall captured disturbance.

B HSTC V1–V4 phase selector Click to select a single voltage phase V1 through V4.

C Slider control (top and bottom) Click and drag to focus on an event in the Active window. The
values shown in the information panel at the bottom of the screen
will update to reflect the new slider positions.

D Scale Auto generated value based on the magnitude of the detected

transient.
NOTE: The color of the text matches the voltage phase
selected. For example, blue text indicates HSTC V3 phase has
been selected.
E Trigger point The time when the transient thresholds are exceeded.
NOTE: The color of the trigger point indicator arrow matches
the voltage phase selected. For example, a red arrow indicates
HSTC V1 phase has been selected.

F Histogram The histogram shows the complete captured disturbance.

Waveform samples are grouped into bins based on the peak
magnitude of the sample.

G Active histogram window This window functions as a coarse zoom. Select and drag the
window to any point in the histogram to focus on a specific set of
waveform samples. The waveform samples contained within this
histogram window are displayed in the active window above.
NOTE: The waveform samples in the active window reflect the
selected HSTC phase.

H Magnitude thresholds The peak magnitude of captured high-speed transients is sorted

into three bin thresholds to aid in the classification and analysis of
the captured event.

Mag <= 1500 V

1500 V < Mag < 4000 V
4000 V <= Mag < 10 000 V

Right click in the histogram to set the number of active bins and
their corresponding thresholds.
NOTE: The updated threshold settings are used for
informational purposes only. They do not change the
conditions set to detect transients, nor are they retained when
the HSTC waveform viewer is closed.
I Trigger timestamp Timestamp representing the point in time that the transient condition
was detected.

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Element Name Description

J Active window zoom This window functions as a fine zoom. Click, hold and drag your
cursor across any waveform portion in the active window.
NOTE: The waveform samples in the active window zoom
reflect the selected HSTC phase.

K Spectral analysis Right click within the histogram window to view the spectral analysis
of the selected samples.
NOTE: The spectral analysis window reflects the selected
HSTC phase.

HSTC events
HSTC events are logged the same as other meter events:
• External events such as the detection of a high-speed transient
• Configuration changes such as editing the HSTC magnitude threshold
• Other meter events
See the “Event log overview”, page 197 for more information about logging meter
events.

Viewing HSTC events

View the event log using ION Setup or the display.

HSTC resets
There are two HSTC reset methods, depending on what information you want to
clear:
Use the meter’s Master reset to clear HSTC Data set and Waveform logs.
Use the meter’s HSTC reset to clear HSTC event accumulations and statistics.

NOTICE
DATA LOSS
Ensure that all important data has been recorded before performing a reset.
Failure to follow these instructions can result in data loss.

Master reset
Perform a Master reset using ION Setup.
Alternatively, you can use the meter webpages or meter display.
See “Resets”, page 219 for more information about meter resets.

HSTC reset
Perform an HSTC reset using ION Setup.

Performing an HSTC reset using ION Setup

1. Open ION Setup and select your meter.

2. Click View > Data Screens.

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3. Go to the High Speed Transient Capture folder, then select the HSTC
Summary log.
The HSTC Summary log displays
4. Click the HSTC Reset icon.
5. Click Yes to confirm HSTC reset.

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Logging
Logging overview
The meter’s logging frameworks include factory-configured data recorders,
waveform recorders and event logs.
The logging frameworks store data related to:
• Power quality and compliance
• Energy and demand
• Revenue metering
• Trending and forecasting
• Meter events
When your system’s nominal parameters are programmed into the meter, power
quality events such as sags, swells and transients are automatically detected, and
associated voltage and current data and waveforms are logged. Meter data is
stored in non-volatile memory, so data is retained even if the meter loses power. If
your system nominal values fluctuate, you can configure the meter’s setpoint
learning feature to learn your power system’s normal operating values, then use
that information to help identify voltage sags and swells.
The meter’s logging framework also supports burst data logging for sag/swell
events. When burst data logging is enabled, additional data records immediately
before and immediately after the sag/swell event are captured. Energy
management systems can then retrieve this information for use in applications
such as power event analysis.
NOTE: To maximize the performance of your power management system, it is
recommended that devices be connected directly to an Ethernet network.
You can also configure the meter to email data from the logging frameworks.
Download the Internal email client feature technical note at www.se.com for
instructions on how to configure your meter to email logged data.
Meter events are recorded in the meter’s onboard event log. You can also
configure the meter to record events to an external SysLog (systems log) server.

Default data logging configuration

The meter’s default framework includes factory-configured data logs (data
recorders).
These data logs and their configuration are used by other components of your
power monitoring system. Do not change the default configuration of any of the
logs unless you understand the impact of the change on these power monitoring
system components, the data they use and your meter’s memory.
The meter can support up to 100 data logs (data recorders), which can each
record up to 16 different parameters.

Revenue log
The Revenue Log (Data Rec 1) is configured for use with UTS MV-90 billing
software. Factory settings for this data recorder:
• Log depth = 3360 records (35 days)
• Interval = 900 seconds (15 minutes)
By default, it logs the following values:

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Parameter Description

kWh del int Interval kWh delivered

kWh rec int Interval kWh received
kVARh del int Interval kVARh delivered
kVARh rec int Interval kVARh received

Historic data logs

Three historic data logs are used to record standard power system quantities,
such as phase current, phase voltage and power factor. These logs are labeled
Hist Mean Log, Hist High Log, and Hist Low Log. Factory settings for these data
recorders:
• Log depth = 3360 records (35 days)
• Interval = 900 seconds (15 minutes)
By default, they log the following values:

Hist Mean Log (Data Rec 2)

Vll ab mean V unbal mean I avg mean kVA tot mean

Vll bc mean Ia mean I 4 mean PF lag mean

Vll ca mean Ib mean kW tot mean PF lead mean

Vll avg mean Ic mean kVAR tot mean Freq mean

Hist High Log (Data Rec 3)

Vll ab high V unbal high I avg high kVA tot high

Vll bc high Ia high I 4 high PF lag high

Vll ca high Ib high kW tot high PF lead high

Vll avg high Ic high kVAR tot high Freq high

Hist Low Log (Data Rec 4)

Vll ab low V unbal low I avg low kVA tot low

Vll bc low Ia low I 4 low PF lag low

Vll ca low Ib low kW tot low PF lead low

Vll avg low Ic low kVAR tot low Freq low

Loss log
The Loss Log (Data Rec 9) is configured to record loss values. Factory settings for
this data recorder:
• Log depth = 3360 records (35 days)
• Interval = 900 seconds (15 minutes)
By default, it logs the following values:

Parameter Description

MU Ia^2h int Phase A interval current squared hours

MU Ib^2h int Phase B interval current squared hours

MU Ic^2h int Phase C interval current squared hours

MU Vllab^2h int Phase A interval voltage Line-to-Line squared hours

MU Vllbc^2h int Phase B interval voltage Line-to-Line squared hours

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Parameter Description

MU Vllca^2h int Phase C interval voltage Line-to-Line squared hours

MU Vln a^2h int Phase A interval voltage Line-to-Neutral squared hours

MU Vln b^2h int Phase B interval voltage Line-to-Neutral squared hours

MU Vln c^2h int Phase C interval voltage Line-to-Neutral squared hours

Harmonics logs
Two harmonics logs record various harmonics data, including K-factor and Total
Harmonic Distortion (THD). These recorders are labeled Harm Mean Log and
Harm High Log. Factory settings for these data recorders:
• Log depth = 840 records (35 days)
• Interval = 3600 seconds (1 hour)
By default, they log the following values:

Harm Mean Log (Data Rec 7)

V1 THD mean I1 THD mean I1 K Fac mean

V2 THD mean I2 THD mean I2 K Fac mean
V3 THD mean I3 THD mean I3 K Fac mean

Harm High Log (Data Rec 8)

V1 THD high I1 THD high I1 K Fac high

V2 THD high I2 THD high I2 K Fac high

V3 THD high I3 THD high I3 K Fac high

Energy and demand log

The EgyDmd Log (Data Rec 10) records energy and demand data used by energy
management software to generate reports. Factory settings for this data recorder:
• Log depth = 3360 records (35 days)
• Interval = 900 seconds (15 minutes)
By default, it logs the following values:

Parameter Description

kWh del Active energy delivered

kWh rec Active energy received

kWh del-rec Active energy delivered minus received

kVARh del Reactive energy delivered

kVARh rec Reactive energy received

kVARh del-rec Reactive energy delivered minus received

kVAh del+rec Apparent energy delivered plus received

kW sd del-rec Active power demand delivered minus received

kVAR sd del-rec Reactive power demand delivered minus received

kVA sd del+rec Apparent power demand delivered plus received

Daily nominal log

The DailyNom Log (Data Rec 39) provides information about the meter’s nominal
settings. Factory settings for this data recorder:

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• Log depth = 450 records

• Interval = Triggered on demand
By default, it logs the following values from the Factory module’s setup registers:

Parameter Description

FAC1 Vnominal Nominal voltage setting

FAC1 NomFreqNum Expected frequency of operation

Rapid voltage change log

The RVC Log (Data Rec 23) provides details of rapid voltage changes related to
sag/swells (power quality events). This data recorder is disabled by default.
Factory settings for this data recorder:
• Log depth = 100 records
• Interval = Triggered on demand
If enabled, it logs the following by default:

SS1 Delta Umax SS1 Delta Uss SS1 RVC Duration

Sag/swell log
The Sag/swell Log (Data Rec 5) provides details of power quality events. Factory
settings for this data recorder:
• Log depth = 100 records
• Interval = Triggered on demand
By default, it logs the following values:

SS1 DistDur SS1 DistV1Min SS1 DistV1Max SS1 DistV1Avg

SS1 DistV1Engy SS1 DistV2Min SS1 DistV2Max SS1 DistV2Avg

SS1 DistV2Engy SS1 DistV3Min SS1 DistV3Max SS1 DistV3Avg

SS1 DistV3Engy SS1 DistNominal SS1 Swell Lim SS1 Sag Lim

Sg/Sw HS log
The Sg/Sw HS Log (Data Rec 6) captures high-speed (half-cycle) voltage and
current data that includes pre-event and post-event records related to the sag/
swell event. This data recorder is disabled by default.
If enabled, it logs the following by default:

HS Vln a HS Vll ab HS I a HS Freq

HS Vln b HS Vll bc HS I b PQA1 Vavg Sliding

Ref Voltage

HS Vln c HS Vll ca HS I c

Transient log
The Transient Log (Data Rec 15) provides details of power quality events. Factory
settings for this data recorder: Factory settings for this data recorder:
• Log depth = 100 records
• Interval = Triggered on demand
By default, it logs the following values:

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TR1 TranV1Dur TR1 TranV3Dur PM1 PT Prim

TR1 TranV1Max TR1 TranV3Max PM1 PT Sec
TR1 TranV2Dur TR1 TranNominal PM1 CT Prim
TR1 TranV2Max TR1 Threshold PM1 CT Sec

EN 50160 compliance logs

The EN 50160 compliance logs are used to record EN 50160 compliance
parameters:

Data recorder EN50160 component logged

EN50160 Flicker (Data Rec 18) Flicker

EN50160 Frq/Mg (Data Rec 17) Power frequency and supply magnitude

EN50160 Hrm Vlt (Data Rec 29) Voltage harmonics

EN50160 Ihm Vlt (Data Rec 30) Voltage interharmonics

EN50160 Intrp (Data Rec 24) Short/log interruptions

EN50160 MSignal (Data Rec 31) Evaluation of mains voltage signals

EN50160 Prm-f/V (Data Rec 32) Parameter data (disabled by default)

EN50160 Prm-Flk (Data Rec 33) Parameter data (disabled by default)

EN50160 PrmHrm1 (Data Rec 12) Parameter data (disabled by default)

EN50160 PrmHrm2 (Data Rec 11) Parameter data (disabled by default)

EN50160 Swell (Data Rec 25) Voltage swells

EN50160 Vlt Dp1 (Data Rec 19) Supply voltage dips

EN50160 Vlt Dp2 (Data Rec 20) Supply voltage dips

EN50160 Vunbal (Data Rec 28) Voltage unbalance

The meter logs EN50160 counter data for present and previous observation
periods as well as EN50160 events.
Download the EN50160 2010 compliance and ION meters technical note at
www.se.com for more information about your meter’s EN50160 compliance.

IEC 61000-4-30 compliance logs

The IEC 61000-4-30 compliance logs are used to log parameters related to the
International Electrotechnical Commission’s IEC 61000-4-30 standards’ power
quality compliance and to create reports:

4-30 3s RMS Log (Data Rec 38)

PqFlag 2s ivd I1 3s V1 OverDev 3s V3 OverDev 3s

V1 3s I2 3s V2 UnderDev 3s
V2 3s I3 3s V2 OverDev 3s
V3 3s V1 UnderDev 3s V3 UnderDev 3s

4-30 10mRMS Log (Data Rec 16)

PqFlag 10m PQA1 I1 10m V1 OverDev 10m V3 OverDev 10m

V1 10m PQA1 I2 10m V2 UnderDev 10m Power Freq 10m

V2 10m PQA1 I3 10m V2 OverDev 10m

V3 10m V1 UnderDev 10m V3 UnderDev 10m

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4-30 2hrRMS Log (Data Rec 37)

PqFlag 2hr I1 2hr V1 OverDev 2hr V3 OverDev 2hr

V1 2hr I2 2hr V2 UnderDev 2hr Power Freq 2hr

V2 2hr I3 2hr V2 OverDev 2hr

V3 2hr V1 UnderDev 2hr V3 UnderDev 2hr

4-30 3s THD Log (Data Rec 26)

PqFlag 3s THD V3 THD 3s I3 THD 3s IUnbal u2 3s

V1 THD 3s I1 THD 3s Vunbal u2 3s IUnbal u0 3s

V2 THD 3s I2 THD 3s Vunbal u0 3s

4-30 10mTHD Log (Data Rec 27)

PqFlag 10m V3 THD 10m PQ I3 THD 10m IUnbal u2 10m

V1 THD 10m PQ I1 THD 10m Vunbal u2 10m IUnbal u0 10m

V2 THD 10m PQ I2 THD 10m Vunbal u0 10m

4-30 2hrTHD Log (Data Rec 34)

PqFlag 2hr V3 THD 2hr I3 THD 2hr IUnbal u2 2hr

V1 THD 2hr I1 THD 2hr Vunbal u2 2hr IUnbal u0 2hr

V2 THD 2hr I2 THD 2hr Vunbal u0 2hr

4-30 10s Freq (Data Rec 21)

Power Frequency PqFlag 10s

4-30 Intrp Log(Data Rec 22)

V Intrp DrtnAll (voltage interruption duration - all voltages)

Download the IEC 61000-4-30 Compliance and ION Meters technical note at
www.se.com for more information about your meter’s IEC 61000-4-30 compliance.

IEEE 519 compliance logs

The IEEE 519 compliance logs are used to record IEEE 519 compliance
parameters:

Data recorder IEEE 519 component logged

519 Hrm I-X (Data Rec 35) Current harmonics

519 Hrm I-Y (Data Rec 36) Current harmonics

519 Hrm I-Z (Data Rec 14) Current harmonics

519 Hrm V-X (Data Rec 42) Voltage harmonics

519 Hrm V-Z (Data Rec 13) Voltage harmonics

I1 Hrm 1-16 (Data Rec 44) I1 current harmonics

I1 Hrm 17-32 (Data Rec 50) I1 current harmonics

I1 Hrm 33-48 (Data Rec 56) I1 current harmonics

I2 Hrm 1-16 (Data Rec 45) I2 current harmonics

I2 Hrm 17-32 (Data Rec 51) I2 current harmonics

I2 Hrm 33-48 (Data Rec 57) I2 current harmonics

I3 Hrm 1-16 (Data Rec 46) I3 current harmonics

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Data recorder IEEE 519 component logged

I3 Hrm 17-32 (Data Rec 52) I3 current harmonics

I3 Hrm 33-48 (Data Rec 58) I3 current harmonics

V/I Hrm 49-50 (Data Rec 59) V1, V2, V3, I1, I2, I3 harmonics

V1 Hrm 1-16 (Data Rec 40) V1 voltage harmonics

V1 Hrm 17-32 (Data Rec 47) V1 voltage harmonics

V1 Hrm 33-48 (Data Rec 53) V1 voltage harmonics

V2 Hrm 1-16 (Data Rec 41) V2 voltage harmonics

V2 Hrm 17-32 (Data Rec 48) V2 voltage harmonics

V2 Hrm 33-48 (Data Rec 54) V2 voltage harmonics

V3 Hrm 1-16 (Data Rec 43) V3 voltage harmonics

V3 Hrm 17-32 (Data Rec 49) V3 voltage harmonics

V3 Hrm 33-48 (Data Rec 55) V3 voltage harmonics

Configuring data logging using ION Setup

Use ION Setup to configure the meter’s data recorders.
Changing the meter’s data recorder configuration clears existing data in that data
recorder.

NOTICE
DATA LOSS
Ensure that all important data has been recorded before configuring data
recording.
Failure to follow these instructions can result in data loss.

1. Start ION Setup.

2. Open the Setup Assistant for your meter.
3. Navigate to Logging > Memory.
4. In the Status tab, select the data log and click Edit.
The Log Depth Setup window appears.
5. Configure the settings as applicable:

Parameter Description

Log Interval How frequently records are logged

Log Depth Maximum number of records stored in the log

Log Memory Information only. This is automatically calculated, and displays how
much memory the log uses based on the Log Interval and Log
Depth

Log Storage Information only. This is automatically calculated, and displays how
much total memory is left after subtracting the Log Memory usage

Waveform recording overview

The meter’s factory-configured waveform recorders store waveform data related
to power quality events.

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Waveform information is used to help identify power system disturbances, which

are an increasing concern for industrial plants, hospitals, data centers and other
facilities where the equipment is sensitive to voltage or current sags, swells,
transients, and momentary interruptions. Waveform information is also used to
help ensure compliance with power quality standards.
In addition to measuring and recording numerical values for voltage and current,
your meter can also capture the sinusoidal waveform data. The current and
voltage waveform data provides additional information for analysis of the system’s
power quality or a power quality event.
When your system’s nominal parameters are programmed into the meter, power
quality events such as sags, swells and transients are automatically detected and
voltage and current waveform data is logged. The default factory settings for sag/
swell and transient detection are sufficient for most applications, but you can also
modify the amount of deviation from the nominal required to trigger waveform
recording.

Waveform data storage format

Your meter’s waveform data storage format is defined by:
• Cycles: the number of cycles included in the waveform (its duration).
• Samples: samples per cycle, which is the number of waveform data points
collected in each cycle.
This gives you the option to record a lot of information for a very short duration or
less information over a longer duration. You can also configure the waveform
recording to record pre-event and post-event data.

Types of waveform data

You can use your meter to detect ITI (CBEMA) - type disturbances, and determine
information regarding the magnitude and duration of each disturbance. This
information can be used by your energy management system to plot the
disturbance on an ITI (CBEMA) curve.
COMTRADE waveform data is available from your meter.
NOTE: If you are generating COMTRADE waveform information, the
associated waveform recorders cannot be modified unless COMTRADE is
disabled. If the waveform recorders are not configured identically,
COMTRADE waveform information will not be generated.

Key terms

Term Definition

COMTRADE COMmon format for TRAnsient Data Exchange (COMTRADE) is a common

format for waveform data.
ITI (CBEMA) A curve that graphically describes an AC input voltage envelope which can be
typically tolerated by information technology equipment. Meter waveform
information is plotted on this curve to help evaluate power quality.

Nominal The normal or usual parameter value. For example, the nominal voltage for
many power systems is 120 V.

Sag A power event where the voltage or current drops below the nominal value.

Swell A power event where the voltage or current rises above the nominal value.

Transient A power event where a short duration surge of electrical energy is detected.

See the ION Reference, available from www.se.com, for more information on the
Waveform Recorder module and its settings.

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Default waveform recording configuration

The meter’s default framework includes factory-configured waveform logs
(waveform recorders).
These waveform logs and their configuration are used by other components of
your power monitoring system. Do not change the default configuration of any of
the logs unless you understand the impact of the change on these power
monitoring system components, the data they use and your meter’s memory.

Waveform Recorder modules

The factory-default Waveform Recorder modules are preconfigured to capture
sag/swell and transient power quality events.

Waveform recorder Description

Wfm Rc V1-Sg/Sw (Wform Rec 1) V1 voltage waveforms recorded during a defined sag or
swell event.
Wfm Rc V2-Sg/Sw (Wform Rec 2) V2 voltage waveforms recorded during a defined sag or
swell event.
Wfm Rc V3-Sg/Sw (Wform Rec 3) V3 voltage waveforms recorded during a defined sag or
swell event.
Wfm Rc I1-Sg/Sw (Wform Rec 5) I1 current waveforms recorded during a defined sag or
swell event.
Wfm Rc I2-Sg/Sw (Wform Rec 6) I2 current waveforms recorded during a defined sag or
swell event.
Wfm Rc I3-Sg/Sw (Wform Rec 7) I3 current waveforms recorded during a defined sag or
swell event.
Vfm Rc V1-Trnst (Wform Rec 9) V1 voltage waveforms recorded during a defined transient
event.
Vfm Rc V2-Trnst (Wform Rec 10) V2 voltage waveforms recorded during a defined transient
event.
Vfm Rc V3-Trnst (Wform Rec 11) V3 voltage waveforms recorded during a defined transient
event.
Vfm Rc I1-Trnst (Wform Rec 13) I1 current waveforms recorded during a defined transient
event.
Vfm Rc I2-Trnst (Wform Rec 14) I2 current waveforms recorded during a defined transient
event.
Vfm Rc I3-Trnst (Wform Rec 15) I3 current waveforms recorded during a defined transient
event.

COMTRADE modules
The factory-default COMTRADE modules are preconfigured with their inputs
linked to the Trigger outputs of the waveform recorders for sag/swell and transient
monitoring.

COMTRADE 1 inputs (sag/swell) Linked Waveform Recorder (Trigger output)

Waveform Trigger 1 Wfm Rc V1-Sg/Sw (Wform Rec 1)

Waveform Trigger 2 Wfm Rc V2-Sg/Sw (Wform Rec 2)

Waveform Trigger 3 Wfm Rc V3-Sg/Sw (Wform Rec 3)

Waveform Trigger 4 Wfm Rc I1-Sg/Sw (Wform Rec 5)

Waveform Trigger 5 Wfm Rc I2-Sg/Sw (Wform Rec 6)

Waveform Trigger 6 Wfm Rc I3-Sg/Sw (Wform Rec 7)

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COMTRADE 2 inputs (transient) Linked Waveform Recorder (Trigger output)

Waveform Trigger 1 Vfm Rc V1-Trnst (Wform Rec 9)

Waveform Trigger 2 Vfm Rc V2-Trnst (Wform Rec 10)

Waveform Trigger 3 Vfm Rc V3-Trnst (Wform Rec 11)

Waveform Trigger 4 Vfm Rc I1-Trnst (Wform Rec 13)

Waveform Trigger 5 Vfm Rc I2-Trnst (Wform Rec 14)

Waveform Trigger 6 Vfm Rc I3-Trnst (Wform Rec 15)

Event log overview

Your meter records events produced by the meter’s ION modules or external
meter events.
Meter events, such as meter configuration or changes to I/O state, have priority
values associated with them, so you can control what events are logged. Each
event has a priority based on its type and severity, and for most events you can
configure the priority. The event log records the date and time of the event, along
with relevant details about the event.
Your meter’s event log can be viewed through IONSetup and the display.
Event log data example:

NOTE: This example is representative only, and your meter’s event log may
appear different than shown.
See the ION Reference, available from www.se.com, for more information about
the Event Log Controller module and other ION modules.

Default event log configuration

Your meter logs all configuration changes, meter access events, and power
system events.
You can configure certain features, such as the digital inputs, so an event is
logged when the feature changes state (for example, the digital input changes
from off to on).
Your meter’s event log might be used by other components of your power
monitoring system. Do not change the default event log configuration unless you
understand the impact of the change on the power monitoring system components
and the data they use and on your meter’s memory.
Changing the default event log configuration should only be undertaken by those
with an advanced understanding of ION architecture and their meter’s template.
The event log is controlled by the Event Log Controller module, which allows you
to set a priority cutoff for event logging. Events with a priority number greater than
the cutoff value are logged, and events with lower priorities are discarded. By
default, this value is set so that all relevant events are recorded in the meter’s
event log. Event priority values range from 0 to 255 with a typical cutoff value of 5.
NOTE: Alarms are generated by events from certain ION modules. The alarm
level is determined by the priority of the associated event. To disable the alarm
but still record the associated event, set the alarm priority to Info Only. To
disable the alarm and the event, set the alarm priority to None.

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See the ION Reference, available from www.se.com, for more information about
the Event Log Controller module and event priorities for specific ION modules.

User triggered event log entries

The Event Log includes an association between security-related events and the
username that was logged in to the meter during the event.
When a user produces an event, such as a reset, successful or unsuccessful login
attempts, user lockout or setup change, it is written to the event log. Events
created in advanced security through ION Setup or the display are associated with
the username that was logged into the meter (USER1 - USER50).

Unread events in event log

View unread events in the event log. Log into ION setup as the designated reader
and switch ION Setup into Advanced mode to view unread events. A customized
framework is required to setup notifications for unread events.

Assigning a designated reader for event log notification

A user can be assigned the role of designated reader for the event log.
When the Designated Reader is configured, an entry in the event log is
considered unread until it has been reviewed or backed up to external storage by
the designated reader. When the designated reader is informed that the event log
is nearly full, an event log review or backup strategy can be implemented before
older entries are overwritten. This feature can assist in ensuring that event log
entries are not overwritten before they can be reviewed. Use ION Setup to select a
user to be the designated reader.
1. Open advanced configuration mode for your meter. See the ION Setup Help
for instructions.
2. Open the EventLogCtl Modules folder and double click EventLogCtl.
3. Enter login credentials as necessary.
4. Click the Setup Registers tab
5. Select Designated Reader and click Edit.
6. Set Designated Reader to the user that reviews the event log (USER0 -
USER50) and click OK.

Syslog overview
Syslog uses the User Datagram Protocol (UDP) to transport event log information
from the meter directly to a centralized syslog server.
The syslog server can receive logs from multiple devices, including meters, then
store and filter the log information as needed. You can use ION Setup to modify
the syslog network settings for your device. Syslog is a useful feature to help
maintain meter log information for extended periods of time.
NOTE: Ethernet is required to use the syslog feature.

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Syslog is an open standard allowing you to use any one of a number of syslog
server applications currently available. The decision regarding which syslog
server solution to use can be based on budget and your technical requirements.
See the individual syslog server’s documentation for more information.

Configuring Syslog network settings using ION Setup

You can configure your syslog settings using ION Setup.
1. Open the Setup Assistant for your meter. See the ION Setup Help for
instructions.
2. Select Communications > Advanced Ethernet and click the SysLog tab.
3. Select Enable Syslog and click Edit.
4. Select Yes to enable the syslog server feature or select No to disable it.
5. Click OK.
6. Select Syslog Server and click Edit.
7. Enter the IPv4 address or an IPv6 address for the syslog server.
NOTE: You must enter the IP address for the syslog server, not the
server’s fully-qualified domain name.
8. Click OK.
9. Verify that the Syslog server is receiving log information from the meter.
NOTE: If the Enable Syslog register is enabled but the Syslog Server
register does not contain an IP address, an event is generated in the
event log to indicate that syslog is enabled with no server IP.

Syslog severity to event log priority mapping

Syslog severities map to ION event priorities (0–255).
Only four of the syslog severities are used in the mapping.

Syslog severity ION event priority name ION event priority range

2 - Critical condition High 192–255

4 - Warning condition Medium 128–191

5 - Normal but significant Low 64–127

condition
6 - Informational None 0–63

Advanced log setup and memory optimization

You can configure your meter’s logs to help ensure the integrity of critical data and
to optimize the meter’s memory usage.
Before you configure your meter’s logs, it is important to understand how logging
functions and how the settings work together.
NOTE: Configuring your meter’s logs requires an in-depth understanding of
the meter’s memory, how the logs function and the data you are capturing.

Viewing log configuration and memory usage information

You can use ION Setup to view log settings and memory usage information for
your meter’s default logs.

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This information can help you understand your log usage and how to optimize
your logging configuration for your situation.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to the Logging > Memory screen.
The Status tab:
• lists the default logs, their interval (Duration) and depth (Records), if
applicable, and the percentage of available memory used by the log.
• provides information on how much of the meter’s memory is used for
system tasks in the System Resources list item.
• displays the total meter memory and the percentage of memory in use
versus memory available.

Log depth configuration

You can change the number of records (depth) stored in the log.
Use ION Setup to change the maximum number of records (depth) stored in the
log in the meter’s long-term memory.
Data logs and circular-format waveform recorders have a minimum depth of 1
record. The maximum depth is dependent on your meter’s memory and the
configuration of your other logs.

Log interval configuration

You can configure the logging interval, which is how frequently records are logged.
You can change the logging intervals for most logs using the ION Setup Assistant
Logging > Memory screen.
Changing the interval for other logs (for example, logs that are related to
standards or triggered by disturbances) is an advanced procedure that involves
using the Advanced mode of ION Setup to modify settings in the module that is
linked to the log’s Record input. See the ION Setup help and the ION Reference
for more information.
Programming your meter to write to any data recorder at continuous intervals
shorter than 60 seconds (heavy logging configuration) can cause loss of data in
the event of a power failure.

NOTICE
DATA LOSS
Use an uninterruptible power supply (UPS) if you program your meter for heavy
logging.
Failure to follow these instructions can result in data loss.

Log mode configuration

You can configure the log record mode, or how the log behaves when full.
Changing how the log records information (circular or stop-when-full) is an
advanced procedure that requires changing the RecordMode setup register in the
Data Recorder and Waveform Recorder modules.

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x
A. Circular (FIFO) logging mode: when the log is full, a new record overwrites the oldest record
B. Stop-when-full logging mode: when the log is full, any new records are not logged

Log buffer configuration

The log buffer depth is the maximum number of records that can be stored in the
meter’s short-term memory (RAM) for a particular log.
After records are captured in the log buffer in the meter’s short-term memory, they
are replicated to the long-term memory. Because of inherent differences between
short-term (volatile) and long-term (non-volatile) memory, records can be added
more quickly to the short-term memory than they can be copied to long-term
memory.
The logs in the default logging framework have their log buffer depths pre-
configured to a value suitable for most applications. But you can configure the log
buffer depth for your applications, if required (for example, to help ensure the
continuity of critical data in high-speed logging scenarios or to optimize usage of
your meter’s memory for your particular logging configuration).
If you are logging data at high speeds, it is important to review your logging needs,
and find the right balance between data retention and memory optimization for
your particular situation.
NOTE: If you get a message that you do not have sufficient memory when you
try to create a new log or change the configuration of an existing log, you may
need to reduce the log buffer depths of other logs in order to make memory
available for the new log.

Fully buffered logs

A fully buffered log (e.g., a Data Recorder or Waveform Recorder module) is one
where the value of the Buffer Depth setup register is the same as the Depth setup
register. This means the buffer (short-term memory) is set up to use all the
available long-term memory allocated for that log. This ensures the buffer does
not run out of space before all the records are replicated to the long-term memory,
regardless of the recording speed (i.e., the rate of record captures).
You may want to use this configuration if you are logging critical data (for example,
revenue logs) or logging data at frequent intervals (for example, intervals less than
60 seconds). However, it is important to note that this configuration uses the most
short-term memory, or RAM (the meter has a maximum 10 MB of RAM available
for the log buffer depth).

Partially buffered logs

A partially buffered log (e.g., for a Data Recorder or Waveform Recorder module)
is one where the value of the Buffer Depth setup register is less than the Depth
setup register. This means the buffer (short-term memory) is set up to use only a
portion of the available long-term memory allocated for that log. This configuration
allows for a much larger log size (i.e., number of records). However this does not

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ensure that the buffer does not run out before all the records are replicated to the
long-term memory (e.g., in the case of high-speed recording).
You may want to use this configuration for logs with intervals greater than 60
seconds or with less critical data. Because the records are partially replicated, this
configuration uses less of the meter’s short-term memory, or RAM, in a log that is
otherwise configured the same. This allows you to make more RAM available for
other logs with a higher logging frequency or more critical data.
However, depending on your configuration, there may be instances where the log
buffer fills up faster than it can replicate records to long-term memory. In this case,
you may lose records and see gaps in your data.
NOTE: The Insert Outage Records functionality does not work if the data
recorder is configured as partially buffered. In order to use this functionality,
you must configure the data recorder to be fully buffered. See the Data
Recorder module description in the ION Reference, available for download
from www.se.com, for more information on Insert Outage Records
functionality.

Example: fully buffered log records replicated from short-term

to long-term memory

A. Log buffer
B. Long-term memory
C. Total available space
8:45:30.000 8:45:30.000 in the log buffer (for
8:46:30.000 8:46:30.000 example, 20 records)
8:47:30.000 8:47:30.000

9:02:30.000 9:02:30.000
9:03:30.000 9:03:30.000
9:04:30.000 9:04:30.000

In this example, the log buffer equals the log depth and all the records are
replicated in both the short-term memory and the long-term memory.

Example: Partially buffered log records replicated from short-

term memory to long-term memory

A. Log buffer
B. Long-term memory
C. Total available space
in the log buffer (for
example, 20 records)

In this example, the buffer depth equals 20. The first record has already replicated
to the long-term memory, making room in the log buffer for the new records
(including the newest record, in gray).

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Example: Resulting gaps in data when a partially buffered log is

full

8:43:30.000 8:44:30.000 8:43:30.000

8:44:30.000 8:45:30.000
8:45:30.000 8:46:30.000
8:46:30.000 8:47:30.000
8:47:30.000 8:48:30.000
8:48:30.000 8:49:30.000
8:49:30.000 8:50:30.000
8:50:30.000 8:51:30.000
8:51:30.000
8:52:30.000
x
8:54:30.000 8:52:30.000
8:53:30.000
8:53:30.000 8:55:30.000
x
8:54:30.000

A. Log buffer
B. Long-term memory
C. Record that cannot be logged because log buffer is full (this record is lost)
D. Record moving from short-term memory to long-term memory
E. New record at next interval

In the graphic on the left, the log buffer (A) is full, and the oldest record has not
replicated to the long-term memory yet. This means that the new record (C) is not
logged, and is permanently lost. In the graphic on the right, the oldest record (D)
has been replicated to long-term memory, making space in the buffer. The new
record at the next interval (E) is logged but there is a gap in the data for the lost
record (C).

Changing log interval and depth settings using ION Setup

You can configure log intervals, log depths and buffer depths to optimize your
memory usage.
Before you begin, make sure you understand:
• the structure of the meter’s logging framework
• the meter’s existing logging configuration
• your data logging requirements
Changing your meter’s log configuration deletes all existing records from that log.

NOTICE
DATA LOSS
Ensure that all important data has been recorded before configuring a log.
Failure to follow these instructions can result in data loss.

The default log settings are designed to meet the needs of most users.
This procedure provides the steps for configuring settings for a subset of data logs
using the ION Setup Assistant. Configuring these settings for custom logs, and
logs not listed in the Logging > Memory screen, is an advanced procedure; see
the ION Setup help for more information.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to the Logging > Memory screen.
4. Select the log you want to edit and click Edit.

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5. Set the log depth and log interval as required for your logging needs.
• Log Interval: you can change the interval units to seconds, minutes,
hours or days.
• Log Depth: You can set the depth in time (seconds, hours, days, etc.) or
the number of records.
NOTE: For some log types, you only set the log depth (for example,
waveform recorders).
Log Memory shows the estimated impact of the changes on the total size of
the log and Log Storage displays the estimated available log memory on the
meter.
NOTE: If you receive a message stating that there is not enough memory
when you change a log’s configuration, check the configuration of your
meter’s other logs. You may not have enough RAM, or short-term
memory, to allow for the new configuration. You may need to use ION
Setup Advanced mode to check the detailed configuration of your logs.
6. Click Finish.
In some case, you may see a Next button instead of Finish. In this case, the
next screen allows you to configure the buffer depth for the log. The screen
displays the overall log depth and a field for setting the log buffer depth. It
also shows the impact of the Buffer Depth setting to your meter’s short-term
memory (RAM).

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Time and timekeeping

Time overview
Your meter’s internal clock is used for keeping time, timestamping data and
determining intervals for time-based measurements.
Local meter time is displayed based on the meter’s time sync source and the
settings used for timezone and daylight savings time. You can configure and view
your meter’s date and time information through software such as ION Setup or
through the meter display.
Your meter monitors time using the frequency of an internal oscillator or the
frequency of the line power being measured. Your meter’s battery powers the
internal clock so that time is maintained when the meter is unpowered
Your meter supports different time types and time synchronization methods to
adjust its internal clock. To improve your meter clock’s accuracy, you can use an
external time reference such as a Global Positioning System (GPS) signal,
Network Time Protocol (SNTP/NTP) server or Precision Time Protocol (PTP)
Master.
Go to www.se.com and download the Time synchronization and timekeeping
technical note for more information about time formats and settings and the ION
Reference for a detailed description of the Clock module and its operation.

Internal clock temperature compensation

The time accuracy of the meter has been improved by compensating for clock drift
if the meter’s operating temperature falls outside the optimum temperature range.
Your meter’s internal clock is adjusted based on the internal clock temperature
compensation parameters.

Time synchronization
Your meter’s clock controls the timing of metering parameters, such as demand
intervals or power quality measurement aggregation over time intervals.
Adjustments to the clock are made by synchronizing the meter’s time with another
time source, determined by the Time Sync Source. Time synchronization
messages can be automatically generated and sent to your meter from your
energy management system software or other time sources such as an SNTP/
NTP server, PTP Master or GPS receiver. You can also manually trigger a time
synchronization message from your energy management system or configuration
software.
NOTE: To help maintain data integrity, some energy management systems
impose a blackout rule where time synchronization messages near energy
interval boundaries are ignored.

Supported time synchronization sources

Several time synchronization sources are available to your meter.

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Time sync source Description

Meter configuration software (ION Setup) Configuration software can manually

synchronize the time of your meter based on the
clock of the computer running the configuration
software. Configuration software
synchronization is usually performed when the
meter is initially commissioned.

Energy management system Energy management systems can synchronize

the time of your meter to be consistent with
other meters on the network.
GPS receiver (IRIG-B)1 A GPS receiver using IRIG-B can synchronize
the time of a meter up to ± 1 ms of Coordinated
Universal Time (UTC). A dedicated serial
network is required to implement a GPS
scheme. For IRIG-B, one of your meter’s digital
inputs must be connected to the IRIG-B
network, and the digital input must be configured
for IRIG-B time synchronization in addition to
configuring your meter’s clock.

GPS over serial A GPS receiver can synchronize the time of a

meter up to ± 1 ms of Coordinated Universal
Time (UTC). For GPS over serial, your meter’s
serial port must be connected to a GPS receiver,
and the serial port communications must be
configured with the correct protocol setting.

Simple Network Time Protocol (SNTP) SNTP can synchronize the time of your meter
up to ± 1 second of other meters on an Ethernet
network. For SNTP time synchronization, your
meter must be connected to an Ethernet
network that has an active SNTP server and be
configured with the server’s information.

Network Time Protocol (NTP) NTP can typically synchronize the time of a
meter to ± 10 to 100 ms, depending on network
configuration. To implement NTP time
synchronization, your meter must be connected
to an Ethernet network that has an active NTP
server and be configured with the server’s
information.
Precision Time Protocol (PTP)2 PTP can synchronize the meter time to ± 1 ms
of other devices connected to a local area
network. To implement PTP time
synchronization, your meter must have PTP
selected as the time sync source and be
connected to an Ethernet network that has a
valid PTP Master (Grandmaster Clock).

1Use the digital inputs located on the meter base for IRIG-B time synchronization
and other high-accuracy applications.
2This clock precision assumes your meter is installed in a Star network topology
only.

Clock source
The Clock Source setup register defines the meter’s representation of a one
second period, and can be set to:
LINE FREQUENCY
The meter monitors the ISO Grid Operation line frequency, and adjusts the one
second period based on the measured line frequency. All devices connected to
the grid network are synchronized to maintain a consistent time base. If a power
outage occurs, the clock automatically synchronizes with the meter’s internal
crystal until power is restored. Once power is restored, the clock resynchronizes
with the line frequency.
NOTE: Do not use LINE FREQUENCY when your meter is synchronized to an
external time sync source.
INTERNAL
The meter clock is synchronized to the meter’s internal crystal.

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COMM
The meter clock is synchronized to an external time sync source. Use this for the
Clock Source if:
• The Time Sync Source setup register is set to a serial communications port to
receive GPS time synchronization signals.
• The Time Sync Source setup register is set to ETHERNET-PTP and your meter is
installed in a trusted PTP network.
• The Time Sync Source setup register is set to IRIG-B.

Clock source time quality flag

The meter’s clock source time quality flag is primarily used to report time quality
information for digital input events, such as status alarms, in Sequence-of-Events
Recording (SER) applications.
The meter keeps track of the time difference between the meter’s internal clock
and the time sync source.
When the meter’s Clock module’s Use Clock Source Qual Flag is set to USE FLAG,
the Diagnostics module’s Receiver Status output register is set to:
• LOCKEDif the time difference between the GPS time sync source or PTP
master and meter clock is within ±1 ms of each other
• UNLOCKEDif the time difference between the GPS time sync source or PTP
master and meter clock is greater than ±1 ms of each other

PTP system setting recommendations

Your meter has been configured by default to be compatible in typical PTP
supported systems.
In a PTP system, the grandmaster clock determines the reference time for the
entire system. To ensure correct implementation and operation of the protocol, it is
recommended to set the following parameters in your system grandmaster clock:

Parameter Setting Description

PTP device type End to End transparent clock A transparent clock that
supports the use of the end-to-
end delay measurement
mechanism between slave
clocks and the master clock.
Peer delay mechanism 2 step A clock that provides time
information using the
combination of an event
message and a subsequent
general message.

Clock domain 0–3 A logical grouping of clocks

that synchronize to each other
using the protocol, but that are
not necessarily synchronized
to clocks in another domain
Ethernet switches PTP V2 compatible All switches and other devices
in the network must support
IEEE 1588 PTP V2 to achieve
the stated time precision and
accuracy

Star network topology

In addition to PTP system related settings, the accuracy of your meter clock also
depends on your physical network configuration. A star network topology is
required to achieve the level of clock precision specified.

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A. Ethernet switch or hub

B. Ethernet connected
meters
C. PTP master clock

Configuring time information using ION Setup

You can set the time and date and configure the time synchronization settings
using ION Setup.
NOTE: The clock screen is where you set the start day of the week for the
time of use feature.
NOTE: You must manually adjust the date and time information if the device is
installed in a different time zone location from the computer running ION
Setup.
1. Start ION Setup.
2. Open the Setup Assistant for your device.
3. Navigate to Clock and select the Timezone tab.
4. Select any parameter and click TimeSync to synchronize your device’s date
and time with the computer that is running ION Setup.
5. Click the DST Settings tab to modify your meter’s daylight savings time start
and end dates, if required.

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6. Select the parameter that you want to configure and click Edit. Enter the
password if prompted.

Parameter Value Description

TimeZone – Sets the timezone based on the timezones available from the computer’s
operating system.
NOTE: This is also where you can synchronize your meter’s DST settings
with the computer’s.

Time Sync Type UTC or LOCAL Specifies the time format of the time sync message.
UTC (Coordinated Universal time) is equivalent to Greenwich Mean Time (GMT).

LOCAL is the local time with DST and time zone information applied.
• For SNTP/NTP and PTP time synchronization, set the Time Sync Type to
UTC.
Time Sync Source COM1, COM4, Sets which device port accepts time synchronization messages.
ETHERNET, Time synchronization messages on other ports are ignored.
ETHERNET - ION, • For GPS time synchronization, set the Time Sync Source to COM1 (or
ETHERNET - DNP,
COM4).
ETHERNET - PTP, IRIG-
B • For SNTP/NTP time synchronization, set the Time Sync Source to
ETHERNET.
• For ION time synchronization, set the Time Sync Source to ETHERNET-
ION.
• For DNP time synchronization, set the Time Sync Source to ETHERNET-
DNP.
• For PTP time synchronization, set the Time Sync Source to ETHERNET-
PTP.
• For IRIG-B time synchronization, set the Time Sync Source to IRIG-B.

Clock Source Internal, Line Freq, Sets the source for the clock:
COMM
• Internal: the meter’s internal clock.
• Line Freq: the measured line frequency of the power system is the clock
source.
• COMM: the meter’s communication port (used by the IRIG-B, GPS or
ETHERNET-PTP time sync source).

DST Offset Numeric Bounded Specifies the amount of time the displayed local time is moved forward when
Format/Elapsed Interval entering Daylight Savings. A value of zero disables this feature and local time is
Format not adjusted for DST.

Start of the Week Monday - Sunday Specifies the start day of the week used for Trending and Forecasting.
NOTE: Changing the start day of the week clears all trending and forecasting
data.

7. If using SNTP/NTP time synchronization, enter the following information

under Communications > Advanced Ethernet > NTP:

Parameter Value Description

Enable NTP Time Sync NTP, SNTP, No NTP: specifies NTP time synchronization.
SNTP: specifies SNTP time synchronization.
NOTE: SNTP is recommended for revenue-related applications.
No: neither NTP nor SNTP time synchronization are used.

NTP Time Sync Interval Numeric value or Specifies how often the meter synchronizes over SNTP.
elapsed interval value
NOTE: This parameter is not used for NTP.

Event Logging Threshold 0.000001 to 1.000000 Specifies the minimum time difference (in seconds) for a time synchronization to
(NTP and PTP only) be logged as an event.
This parameter can be configured to help prevent the meter’s event log from being
flooded with time synchronization events.

NTP Server Server IP address or Specifies the IP address (or fully qualified domain name if DNS is active) of the
domain name SNTP or NTP server.

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8. If using serial GPS time synchronization, enter the following information under
Communications > Serial settings:

Parameter Description

Protocol Select the GPS setting that matches your GPS receiver.

Baud rate The recommended baud rate for GPS time synchronization is 9600 bps.

Serial port The recommended stop bits/parity for GPS time synchronization is 8N1.

Configuring time information using the display

Use the meter’s display to configure a variety of time parameters.
NOTE: If your device is installed in a region where DST is observed, it is
recommended to use ION Setup to configure the time zone for your locale.
1. Go to Setup Menu > Date/Time/Clock Setup > Date & Time Setup.
2. Configure your time and date formats, time zone offset, and daylight savings
time offset. Press the down button to access the Clock Setup screen.
3. Configure the clock and time synchronization source, and the time
synchronization time format.
Date and time setup

Parameter Values Description

Time Format 12 H, 24 H Specifies how the time is displayed.

Date Format MM/DD/YYYY, Specifies how the date is displayed.

DD/MM/YYYY,
YYYY/MM/DD
TZ Offset -12:00:00 to 13:00:00 Sets the time zone of the meter’s location,
relative to UTC.
DST Offset -3:00:00 to 3:00:00 Sets the daylight savings time offset of the
meter’s location.

Clock setup

Parameter Values Description

Clock Source Internal, Line Freq, Specifies the time synchronization source.
COMM
Time Sync COM1, COM4, Specifies the port to receive time
Source ETHERNET, synchronization signals.
ETHERNET - ION,
ETHERNET - DNP,
ETHERNET - PTP, IRIG-
B
Time Sync Type UTC, Local Specifies whether time synchronization
signals are received in local time or UTC.

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Measurements
Energy
Your meter provides bi-directional, 4-quadrant, revenue accurate energy metering:
• kWh, kVARh, kVAh delivered and received
• kWh, kVARh, kVAh net (delivered minus received)
• kWh, kVARh, kVAh total (delivered plus received)
• Volt-squared-hours and amp-squared-hours
• Integration of any instantaneous measurement
Energy parameters can be logged automatically on a programmed schedule.
All energy values represent the total for all three phases.

Demand
Your meter supports several demand calculation methods, including block, rolling
block, synchronized and predicted demand.
It can measure demand on any instantaneous value and record peak (maximum)
demand with time and date information.
• kW, kVAR, kVA demand
• kW, kVAR, kVA peak demand
• Amps, Volts demand

Instantaneous measurements
Your meter provides one second and half-cycle true RMS readings.
Instantaneous readings include:
• 3-phase voltages (line-to-line, line-to-neutral): per phase and average
• Line-to-earth voltages per phase and V4, neutral-to-earth voltage
• 3-phase currents: per phase and average
• I4 and I5 currents, measured
• Residual current, calculated (I calc res)
• Active (kW), reactive (kVAR) and apparent (kVA) power: per phase and total
• Power factor per phase and total
• System frequency
• Voltage and current unbalance
• Phase reversal

Harmonics
Your meter provides harmonic distortion metering, recording and real-time values
for all voltage and current inputs.
• Individual harmonics (including magnitude, phase angle phase and inter-
harmonics) up to the 63rd harmonic
• Total even harmonic distortion (TEHD), total odd harmonic distortion (TOHD)
• Total harmonic distortion (THD), total demand distortion (TDD)

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• K-factor, Crest factor

Min/max recording
Your meter records new minimum and maximum data every recording interval for
a variety of values.
• Voltage and current
• kW, kVAR and kVA
• Power factor
• Frequency
• Voltage unbalance

Power quality
Your meter monitors the voltage channels, detects and records power quality
events.
The meter measures and records:
• Sag/swells: ITIC/CBEMA and SEMI curves
• Transients: 20 microseconds or longer in duration on any voltage channel
Power quality standards compliance:
• EN50160, including Flicker
• IEC 61000-4-30 Class A
• IEEE 519
The meter supports advanced power quality features:
• Disturbance Direction Detection: the meter can capture sag/swell and
transient disturbances, analyze the information and determine the direction of
the disturbance relative to the meter. Determining the source of a disturbance
more quickly and accurately helps prevent repeat occurrences and minimize
facility downtime.
• COMTRADE: the meter can save waveform data in COMmon format for
TRAnsient Data Exchange (COMTRADE) format, which is available for
download using an SFTP client application. This is intended for use in
conjunction with IEC 61850.
• Setpoint learning: You can configure your meter to learn certain disturbance-
related values, such as what constitutes a sag, swell, transient, or high or low
setpoint.

Power and power factor

The sampled measurements taken at the meter’s voltage and current inputs
provide data for calculating power and power factor.
In a balanced 3-phase alternating current (AC) power system source, the AC
voltage waveforms on the current-carrying conductors are equal but offset by one-
third of a period (a phase angle shift of 120 degrees between the three voltage
waveforms).

Power factor (PF)

Power factor (PF) is the ratio of real power (P) to apparent power (S).
PF is provided as a number between -1 and 1 or as a percentage from -100% to
100%, where the sign is determined by the convention.

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P
PF = —
S

A purely resistive load has no reactive components, so its power factor is 1 (PF =
1, or unity power factor). Inductive or capacitive loads introduce a reactive power
(Q) component to the circuit which causes the PF to become closer to zero.

True PF and displacement PF

The meter supports true power factor and displacement power factor values:
• True power factor includes harmonic content.
• Displacement power factor only considers the fundamental frequency.
NOTE: Unless specified, the power factor displayed by the meter is true power
factor.

Apparent, active and reactive power (PQS)

Apparent power (S) is the capacity of your measured power system to provide
active (real power, P) and reactive power (Q).
A typical AC electrical system load has both resistive and reactive (inductive or
capacitive) components. Resistive loads consume real power (P). Reactive power
(Q) is either consumed (inductive loads) or generated (capacitive loads).
+Q
(+kVAR, +kVARh)

Quadrant 2 90° Quadrant 1

PF leading PF lagging
Power factor sign convention: Power factor sign convention:
IEEE = + IEEE = −
IEC = − IEC = +
Reactive power (VAR)

Reactive power (VAR)

Imported/delivered

Imported/delivered
A)
Ap

(V
par

er
en

w
tp

po
ow

nt
re
er

pa
(V

Ap
A)

Active power (W) Active power (W)

Exported/received Imported/delivered
-P +P
(-kW, -kWh) 180° 0° (+kW, +kWh)
Active power (W) Active power (W)
Reactive power (VAR)

Reactive power (VAR)

Exported/received Imported/delivered
Exported/received

Exported/received
A)

Ap
(V

pa
er

re
w

nt
po

po
nt

w
re

er
pa

(V
Ap

A)

Quadrant 3 Quadrant 4
PF lagging PF leading
Power factor sign convention: Power factor sign convention:
IEEE = − IEEE = +
IEC = − IEC = +
270°

-Q
(-kVAR, -kVARh)

The units for power are watts (W or kW) for real power P, vars (VAR or kVAR) for
reactive power Q, and volt-amps (VA or kVA) for apparent power S.
Positive real power P(+) flows from source to load, and negative real power P(-)
flows from the load to the power source.

Current phase shift from voltage

Electrical current can lag, lead, or be in phase with the AC voltage waveform, and
is typically associated with the type of load — inductive, capacitive or resistive.
For purely resistive loads, the current waveform is in phase with the voltage
waveform. For capacitive loads, current leads voltage. For inductive loads, current
lags voltage.

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The following diagrams show how voltage and current waveforms shift based on
load type under ideal (laboratory) conditions.

Current and voltage in phase (resistive) Current leads voltage (capacitive) Current lags voltage (inductive)

Power demand
Power demand is a measure of average power consumption over a fixed time
interval.
NOTE: If not specified, references to demand are assumed to mean power
demand.
The meter measures instantaneous consumption and can calculate demand using
various methods.

Peak demand
Peak (or maximum) demand is the highest demand level recorded over the billing
period.
Power utilities generally bill commercial customers based on their peak usage
levels, called peak demand (in kW) and energy consumption (in kWh). Peak (or
maximum) demand is the highest demand level recorded over the billing period.
You can view peak demand values on your meter’s display.
Your meter calculates the average current demand and kW, kVAR and kVA
demand using sliding window demand methods. It supports coincident demand
values when a peak demand is detected.
Your meter’s default configuration is suitable for most applications, or you can
customize it for your specific application. You can configure the minimum time
between consecutive demand resets.
NOTE: If not specified, references to demand are assumed to mean power
demand.

Peak demand reset lockout

The demand reset lockout time sets the minimum time allowed between
consecutive demand resets; the meter ignores any attempts to reset demand that
occur within the lockout period.
The peak demand reset lockout period is user-configurable (typical default value
is 25 days).
See the ION Setup online help for instructions on how to configure demand peak
and the demand reset lockout period on your meter.
See the ION Reference, available from www.se.com, for detailed information on
how Sliding Window Demand modules measure and calculate demand values.

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Sliding window demand

To calculate demand values, your meter uses the sliding window averaging (or
rolling interval) method which divides the demand interval into a set number of
subintervals of specified duration.
The demand is measured based on the average load level over the most recent
set of subintervals. Sliding window demand also provides predicted demand
values.

Examples of sliding window demand

This example shows two different ways of configuring a 15-minute demand
interval:
• Single interval (also called block or timed block): the 15-minute demand
interval is defined as a single subinterval with a duration of 15 minutes.
• Sliding window (also called rolling block): the 15-minute demand interval is
defined as three subintervals with a duration of 5 minutes each. This method
offers better response time than a single interval.

Single interval (block)

Demand value is
the average for the
Calculation updates at
last completed
the end of the interval
interval

15-minute interval 15-minute interval 15-min

Time
(min)
15 30 45

Sliding window (rolling block)

Calculation updates at the end Demand value is

of the subinterval (5 minutes) the average for
the last completed
interval
15-minute interval

Time
(min)
15 20 25 30 35 40 45

Incremental energy
Incremental energy allows you to define a start time, end time, and the time
interval (increments) for incremental energy accumulation.
At the end of each interval, the energy accumulated during that period is stored.
By default, the meter only records the previous interval’s incremental energy and
the instantaneous energy accumulations in the active interval.
The first interval of incremental energy accumulation begins at the specified start
time. Incremental energy ends at the specified end time, which may result in a
truncated interval if the interval duration does not divide evenly into the overall
incremental energy duration. For example, an interval duration of three hours with
an overall duration of five hours truncates the last interval duration to two hours.
The latest value for the specified end time is midnight (24:00).

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Your start time must be before the end time and after midnight, and the period
over which incremental energy is accumulated cannot include midnight. This is
because your meter’s start and end times are defined relative to midnight.

Start: 6AM, End: Incremental energy accumulates from 6AM to midnight in intervals of 3
12AM, interval: 3 hrs hours.

Start: 6AM, End: Incremental energy will not function. End time must be after start time and
2AM, interval: 3 hrs before or equal to midnight.

Incremental energy helps provide information for analyzing energy and power
usage against present or future utility rates, and is useful for measuring energy
consumption by shift or for a specific process.
When configuring incremental energy, shorter incremental energy periods provide
more granular data which can make the data easier to use for comparison
purposes.

Incremental energy example

• Start time: 8AM or 08:00
• End time: 12AM or 24:00
• Interval: 420 minutes (7 hours)

A. First interval (08:00 to 15:00)

B. Second interval (15:00 to 22:00)
C. Third interval (22:00 to 24:00)

The first incremental energy interval is from 8AM (start time) to 3PM, and is 7
hours long. The second incremental energy interval is from 3PM to 10PM, and is
also 7 hours long. The third interval is from 10PM to 12AM, and is only 2 hours
long because 12AM is the specified end time. These intervals repeat every 24
hours until the configuration is changed or incremental energy feature is disabled.

Configuring incremental energy using ION Setup

You can configure incremental energy using ION Setup.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Energy Applications > Incremental Energy.
4. Select Status and click Edit. The Incremental Energy Setup screen is
displayed.
5. Select Enable to display parameters for configuration.

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6. Select the parameter to configure.

NOTE: Configuring any parameter resets the incremental energy values
recorded by your meter.

Parameter Range Description

Start time 12:00 am to The incremental energy first interval’s start time. The
11:59 pm start time must be prior to the end time for energy
accumulation.
End time 12:01 am to The end time for incremental energy.
12:00 am
The end time must be after the start time and be less
than or equal to 12AM (midnight).

Interval duration Configurable The increment period for the incremental energy
duration.

7. Click OK to save your changes.

Conditional energy
Conditional energy allows you to define an accumulation period for real and
reactive energy using one of your meter’s digital inputs.
You can use conditional energy to track four-quadrant accumulated energy during
a specific period. For example, you can track accumulated energy values during a
particular process that is controlled by a programmable logic controller (PLC).
Conditional energy is accumulated until it is reset. The conditional energy reset
date and time information is stored in the meter’s event log.

Configuring conditional energy using ION Setup

You can enable and configure conditional energy settings using ION Setup.
When configuring your meter, the configuration interface may show all of the
possible ports, regardless of what is physically available on your meter.
One of your device’s digital inputs must be connected and configured to define
when conditional energy is accumulated.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Energy Applications > Digital Input Based. Review the digital
inputs assigned to applications to help ensure there are no conflicting usages.
4. Select Conditional Energy and click Edit. The Conditional Energy Setup
screen is displayed.
5. Select Enabled to enable the conditional energy feature.
6. Click Select to define the digital input. The input’s state determines whether
conditional energy is accumulated. When this digital input is on, conditional
energy is accumulated.
NOTE: It is recommended to set Assigned Input to No Connection to
disable the conditional energy feature by removing any port associations.
7. Click OK to save your configuration.

Trending and forecasting overview

Trending and forecasting is a feature on your device that predicts the next set of
measured or calculated data by plotting and analyzing trends in historical data.

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Trending and forecasting data is a useful tool to help analyze changes in load and
power quality and forecasting values such as demand. For your meter’s trending
and forecasting feature to work, you only need to give the meter time to
accumulate data.

Trending and forecasting implementation

Data used for trending and forecasting is logged for specific intervals:
• Every hour for the last 24 hours
• Every day for the last month
• Every week for the last 8 weeks
• Every month for the last 12 months
The following parameters are configured for trending and forecasting using ION
Setup:

kW sd del-rec (demand) Freq (frequency)

Vll ab I a mean
Vll bc I b mean
Vll ca I c mean
Vll avg I avg mean

You can configure the start day of the week for trending and forecasting using the
Clock setup assistant in ION Setup.

Viewing trending and forecasting data on your meter’s webpages

You can select data for forecasting and trending and view the resulting information
using your meter’s webpages.
For trending and forecasting to operate, your meter must have accumulated data
for at least two of the specified intervals; for example, if you want to view a daily
graph, your meter must have accumulated data for at least two previous days
before the present day.
1. Log in to your meter’s webpages
2. Click Monitoring > Trending & Forecasting
3. Select the Target and Interval. The graph for the selected data is displayed.

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Resets
Meter resets
Resets allow you to clear various accumulated parameters stored on your meter,
reinitialize the meter or reinitialize meter accessories.
Meter resets clear your meter’s onboard data logs and other related information.
Resets are typically performed after you make changes to the meter’s basic setup
parameters to clear invalid or obsolete data to prepare the meter for active
service.

Option modules reset

Perform an option module reset if your option modules are not communicating
with your meter.
During an option module reset, the option module may not operate normally, and
digital and analog outputs may change state.

WARNING
UNINTENDED OPERATION
Do not use this device for critical control or protection of persons, animals,
property or equipment.
Failure to follow these instructions can result in death, serious injury or
equipment damage.

You can reset your meter’s option module bus using ION Setup or through the
display. This power cycles all the modules attached to your meter. If you have
queued firmware updates for option modules on your meter’s internal SFTP site,
the firmware updates are performed.
By default, your meter is configured to automatically perform an option module
bus reset to help keep the option modules operating normally. Contact Technical
Support for instructions on changing this default configuration.

Available resets
You can perform various meter resets using ION Setup, the meter webpages or
through the display.

Reset Description

• Clears all cumulative and derived quantities from the meter, including: demand, peak demand,
energy, revenue and test mode parameters.
Master Reset • Clears meter event and waveform logs.
• Clears COMTRADE waveform records stored in the meter’s internal SFTP site.
• Clears meter data logs.

Clears meter peak demand values.

Peak Demand Reset NOTE: The peak demand reset has a lockout period that sets the minimum time allowed between
consecutive resets.
Min/Max Reset Clears all accumulated maximum and minimum values stored in the meter.
Digital Input Count Reset Clears the digital input status change counters.

Harmonics Min/Max Reset Clears all accumulated maximum and minimum harmonics values stored in the meter.
Disturbance Count Reset Clears the sag/swell event counter. The sag/swell event counter counts the number of sag/swells that
have occurred since power-up or the last reset to provide power quality information to energy
management systems.

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Reset Description

EN50160 Reset Clears all EN50160 parameters and statistics accumulated in the meter.

Option Modules Reset Resets communications to expansion modules connected to the meter.

Conditional (Cnd) Energy Reset Clears the conditional energy values stored in the meter.

Input Metering Reset Clears the input metering values stored in the meter.

Performing meter resets using ION Setup

You can perform meter resets on your meter using ION Setup.
Revenue-locked meters must be unlocked to perform resets that impact revenue
data.
Meter resets clear the meter’s onboard data logs and other related information.

NOTICE
DATA LOSS
Ensure all important data from the device has been retrieved before performing
a reset.
Failure to follow these instructions can result in data loss.

1. Start ION Setup.

2. Open the Setup Assistant for your meter.
3. Select the Verification screen.
4. Select Normal Mode and click Display.
5. Select the desired tab in the Normal Mode dialog box. Depending on the tab
selected, different resets are available.

Tab Reset available

Energy Master Reset

Rolling Demand Peak Reset

Master Reset
Volts, Amps and Power Master Reset

Conditional Energy Cnd Reset

Master Reset
Input Metering IM(n) Reset
NOTE: n is the input metering number, for example IM1.

6. Click the appropriate button to perform the reset. For some resets, the meter
indicates that the reset is in progress.
Do not configure or power down your meter until it indicates that the reset is
complete or some parameters may not be completely reset.

Performing meter resets using the meter webpages

You can perform meter resets using the meter webpages.
Meter resets clear the meter’s onboard data logs and related information.

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NOTICE
DATA LOSS
Ensure all important data from the device has been retrieved before performing
a reset.
Failure to follow these instructions can result in data loss.

1. Connect to your meter’s webpages.

2. Control > Resets.
3. Click Reset for the values you want to clear.

Parameter Description

Master Reset • Clears all cumulative and derived quantities from the meter,
including: demand, peak demand, energy, revenue and test
mode parameters.
• Clears meter event and waveform logs.
• Clears COMTRADE waveform records stored in the
meter’s internal SFTP site.
• Clears meter data logs.

Peak Demand Reset Clears meter peak demand values.

NOTE: The peak demand reset has a lockout period that
sets the minimum time allowed between consecutive resets.
Min/Max Reset Clears all accumulated maximum and minimum values stored in
the meter.
Digital Input Count Reset Clears the digital input status change counters.

Harmonics Min/Max Clears all accumulated maximum and minimum harmonics

Reset values stored in the meter.
Disturbance Count Reset Clears the sag/swell event counter. The sag/swell event counter
counts the number of sag/swells that have occurred since power-
up or the last reset to provide power quality information to energy
management systems.

EN50160 Reset Clears all EN50160 parameters and statistics accumulated in the
meter.

Performing meter resets using the display

You can perform meter resets using the display after entering a valid password.
Revenue-locked meters must be unlocked to perform resets that impact revenue
data.
Your meter’s digital and analog outputs may change state or may not function
during resets.

WARNING
UNINTENDED OPERATION
Do not use this device for critical control or protection of persons, animals,
property or equipment.
Failure to follow these instructions can result in death, serious injury or
equipment damage.

Meter resets clear the meter’s onboard data logs and related information.

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NOTICE
DATA LOSS
Ensure all important data from the device has been retrieved before performing
a reset.
Failure to follow these instructions can result in data loss.

1. Press the Home button on the display.

2. Navigate to Setup Menu > Resets.
3. Press Select.
4. Press Edit. Enter your meter’s password, if prompted.
5. Press the up or down icons to navigate available resets. A gray bar appears
behind the active selection.

Reset Description

• Clears all cumulative and derived quantities from the meter,

including: demand, peak demand, energy, revenue and test
mode parameters.
Master Reset • Clears meter event and waveform logs.
• Clears COMTRADE waveform records stored in the meter’s
internal SFTP site.
• Clears meter data logs.

Clears meter peak demand values.

Peak Demand Reset NOTE: The peak demand reset has a lockout period that sets the
minimum time allowed between consecutive resets.
Min/Max Reset Clears all accumulated maximum and minimum values stored in the
meter.
Digital Input Count Clears the digital input status change counters.
Reset
Harmonics Min/Max Clears all accumulated maximum and minimum harmonics values
Reset stored in the meter.
Disturbance Count Clears the sag/swell event counter. The sag/swell event counter
Reset counts the number of sag/swells that have occurred since power-up
or the last reset to provide power quality information to energy
management systems.

EN50160 Reset Clears all EN50160 parameters and statistics accumulated in the
meter.
Option Modules Resets communications to expansion modules connected to the
Reset meter.

6. Press Enable/Disable.
7. Press Select to accept the change.
When you select Master Reset, the message ALL RECORDED DATA WILL BE LOST.
RESET SELECTED PARAMETERS? is displayed.

8. Press Select to confirm.

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Firmware upgrades
Upgrade overview
It is recommended to upgrade PowerLogic™ advanced power quality meters to the
latest firmware version.
Before upgrading to the latest version, firmware version 2.1.0 must have been
previously installed. Go to www.se.com and search for Upgrading Meter Firmware
to v2.1.0 document for information on that upgrade. Firmware version can be
identified using ION Setup, meter webpages, or the display.
Meter firmware includes a digital signature which helps ensure authenticity.

How to get meter upgrades

Go to www.se.com and download a firmware upgrade ZIP file.
To find a recent firmware package, search for your meter type and Firmware and
Associated Files.

Upgrade information
Meter firmware
A meter that has been upgraded to firmware version 3.0.0 or later cannot be
downgraded to an earlier firmware version.

NOTICE
LOSS OF DOWNGRADE CAPABILITY
Do not upgrade to firmware version 3.0.0 or later if you need to downgrade the
meter in the future.
Failure to follow these instructions can result in loss of firmware
downgrade functionality.

Upgrade agent
After upgrading the meter firmware to v2.2.1 or later, the previous upgrade agent
cannot be re-applied.

Restart requirement
Meter restart is required.

Legacy security support

Legacy security support is an interim solution for users that use Standard security
mode and is the default setting for new meters. It provides backwards
compatibility with older software communicating with the meter using ION
protocol.
If Standard security was used before upgrading meter firmware to v3.0.0, Legacy
security support is enabled.
If Advanced security was used before upgrading meter firmware to v3.0.0,
Advanced security is enabled.
It is recommended to use Advanced security mode.

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Legacy security Legacy security Legacy security Legacy security

support username support password support password support password
range limit

User1 • Same password 0–99999999 8 characters

used before
upgrade to
firmware version
3.0.0., or
• 0 (zero) for new
meters.

Switch ION Setup into Advanced mode to setup multiple user accounts for meters
using Legacy security support: Open ION Setup > Ctrl + click on the meter to
select it.

Meter firmware upgrade prerequisites

Perform back ups of all meter data, download latest ION Setup, and check the
connection requirements before upgrading.
Ensure that the firmware version you are upgrading to is compatible with your
meter and the version number is greater than your existing firmware.

Back up custom meter webpages

Back up webpage files if they were customized.

NOTICE
LOSS OF CUSTOM WEBPAGES
Back up custom webpages before upgrading the meter firmware. The
webpages upgrade process overwrites all existing meter webpages.
Failure to follow these instructions can result in loss of custom webpage
functionality.

To back up meter webpages, copy the web folder to a local folder on the computer
using an SFTP client application.

Back up custom meter frameworks

Back up the meter template if the meter uses a customized meter template or
frameworks.

NOTICE
LOSS OF CUSTOM FRAMEWORKS
Back up custom frameworks before upgrading the meter firmware. The upgrade
process overwrites existing meter frameworks.
Failure to follow these instructions can result in loss of custom framework
functionality.

Back up accumulated energy values

Record the accumulated energy values on the meter before upgrading. Re-enter
these values after the upgrade.

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Download latest ION Setup

To upgrade meter firmware, the most recent version of ION Setup is required.
1. Start ION Setup.
2. Click Help > About ION Setup to determine your ION Setup version.
3. Open a web browser and go to https://www.se.com/en/download/document/
ION_Setup_Latest_Release/ to locate the latest version of ION Setup.
4. If you do not have the most recently released version, download the
installation file, then run it to upgrade ION Setup.

Connection requirements
• Use a direct Ethernet TCP connection to prevent delays and upgrade failure
risks associated with slower communications connection methods. You
cannot perform certain firmware updates over serial or Ethernet gateway.
• The display, webpages and option module firmware updates require an SFTP
over Ethernet connection.
• Use a computer connected to the same Ethernet network as the meter
(physically or through a remote desktop connection).
• To upgrade option module firmware, the option module(s) must be connected
to the meter.

Upgrading meter firmware

Use individual files such as UPX, BIN and S19 file formats to upgrade or use the
firmware upgrade ZIP file with ION Setup (recommended).
Do not interrupt the upgrade process until all updates are complete.

NOTICE
UPGRADE FAILURE
Do not interrupt the upgrade process or disconnect the meter or any connected
components while ION Setup is performing the firmware upgrades.
Failure to follow these instructions can result in loss of meter
functionality.

Option 1 (recommended): Upgrading using ZIP file

This is the recommended method of upgrading your meter. This method can also
be used for sequential device upgrades.
Any digital and analog outputs associated with your device may change state
during a firmware upgrade.

WARNING
UNINTENDED OPERATION
Do not use this device for critical control or protection of persons, animals,
property or equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

Loading firmware or template onto your meter clears the meter’s recorded data.

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NOTICE
DATA LOSS
Ensure that all important data has been recorded before uploading firmware or
a template to your device.
Failure to follow these instructions can result in data loss.

1. Start ION Setup and connect to your meter.

2. Open Setup Assistant and navigate to Template > Upgrade.
3. Click Upgrade and navigate to the saved upgrade ZIP file.
4. Select the upgrade ZIP file and click Open. The Compressed Device
Upgrade Package window displays the updates to be installed in the order
listed.
NOTE: Click the View What’s New PDF link to read about new and
updated features related to the firm upgrade.
5. Select the components you want to upgrade. For example:

• ION9000 firmware V3.0.0 package to be applied in the order listed:

A. UpgradeAgent_V002.001.000.upx (not required if already
applied)
B. V003.000.000.upx
• Factory V2.2.0.0.0 template is the meter template that is programmed
to the meter after the firmware upgrade is complete.
• Factory V3.0.0 web pages are the files to be uploaded to the meter’s
web SFTP folder, to update the meter webpages with firmware-related
changes.

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6. Select the desired settings and readings to be retained, if you selected a

template component:

7. Click OK.
8. Click Proceed to start the upgrade process. Do not interrupt the process until
all the selected components have been upgraded.
9. Confirm upgrade status is complete and upload webpages to the meter. See
“Status”, page 227 for details.

Option 2: Upgrading using individual upgrade files

Refer to the “Firmware and templates” section in the meter’s user manual for
detailed instructions on how to upgrade the meter, display and option module
firmware.
1. Follow tasks in the order listed:
a. UpgradeAgent_V002.001.000.upx
b. V003.000.000.upx
To retain your meter settings, select a meter template file (DCF) to paste into
the meter when performing a and b firmware upgrades. Use the Template
Paste Options box to specify the settings to retain after the upgrade.

NOTICE
LOST SETTINGS
Always select a template file when upgrading the meter firmware.
Failure to follow these instructions can result in loss of meter
settings.

2. Confirm upgrade status is complete and upload webpages to the meter. See
“Status”, page 227 for details.

Status
After all required meter firmware updates are complete, ION Setup continues to
perform the remaining updates.
• If you selected to upgrade the template, ION Setup will paste the template
into the meter.

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• If you selected to upgrade PM89RD96 remote display firmware, ION Setup

will perform the display upgrade through the connected DIN rail-mounted
meter.

Upgrading display firmware

Go to www.se.com and search for Upgrade PM89RD96 display firmware to get
assistance with upgrading firmware on a RD96 display.

Upgrading option module firmware

Upgrade the option module firmware using ION Setup.
Go to www.se.com and search for METSEPM89M0024 firmware file for your
meter, then download the file to your computer.
1. Go to www.se.com and search for Power/Power Quality Meters &
Accessories.
2. Click Learn more > Firmware tab.
3. Download the METSEPM89M0024 firmware file.

Loading option module firmware using SFTP

Upload firmware to your meter’s option modules by loading the firmware upgrade
file onto your meter’s internal SFTP site. Each option module must be upgraded
individually.
Required for this procedure:
• Option module firmware upgrade (.S19) file(s). Go to www.se.com to
download upgrade files.
• Option module is connected to the meter.
• Access to meter’s internal SFTP site.
The meter’s digital and analog outputs may change state during a firmware
upgrade. Option modules are offline during an option module firmware upgrade.
They will not communicate to the meter and the outputs may change state during
the upgrade process.

WARNING
UNINTENDED OPERATION
Do not use this device for critical control or protection of persons, animals,
property or equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

NOTE: If your meter’s option module loses power during firmware upload, the
option module will revert to its original firmware and you will have to reload the
firmware file.
1. Connect to your meter’s internal SFTP site. Open the option module upgrade
(optionModuleUpg) folder.
2. Drag the option module firmware file into the option module upgrade folder.
The file is immediately transferred to the option module, and is not stored on
the meter.

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3. Review the option module firmware upgrade details stored in the meter’s
event log to confirm that the upload was successful. The upgrade folder must
match the position of the option module (A through D).

Loading option module firmware using ION Setup

Upload firmware to option modules using ION Setup over an Ethernet connection.
Each option module must be upgraded individually.
Required for this procedure:
• Option module firmware upgrade (.S19) file(s). Go to www.se.com to
download upgrade files.
• Option module is connected to the meter.
• Access to meter’s internal SFTP site.
Digital and analog outputs may change state during a firmware upgrade. Option
modules are offline during an option module firmware upgrade; they will not
communicate to the meter and the outputs may change state during the upgrade
process.

WARNING
UNINTENDED OPERATION
Do not use this device for critical control or protection of persons, animals,
property or equipment.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

NOTE: If your meter’s option module loses power during firmware upload, the
option module will revert to its original firmware and you will have to reload the
firmware file.
1. Obtain the Option Module firmware files (.S19) that you want to load onto
your option module(s). Save the files where they can be accessed by the
computer running ION Setup.
2. Start ION Setup.
3. Open the Setup Assistant for your meter.
4. Select the Template screen.
5. Click the Upgrade tab, then click Upgrade. Enter your meter’s password if
prompted and click OK.
6. Navigate to where you have stored the option module firmware. Select the
Option Module firmware file (*.S19) as the file type.
7. Select the option module firmware file and click Open.
An ION Setup window will open. Click Yes to confirm the firmware upgrade.
8. The Option Card Upgrade window opens. Select the Slot that corresponds to
the Option Module type. You can select multiple slots for the same option
module type.
9. Click Start.
A dialog box describes the firmware upgrade progress, verifies the firmware,
and finishes with an overview stating whether the firmware was successfully
uploaded.

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Maintenance
Maintenance overview
The meter does not contain any user-serviceable parts. If the meter requires
service, contact your local Schneider Electric Technical Support representative.

NOTICE
METER DAMAGE
• Do not open the meter case.
• Do not attempt to repair any components of the meter.
Failure to follow these instructions can result in equipment damage.

Do not open the meter. Opening the meter voids the warranty.

Editing accumulated energy values using ION Setup

You can edit energy values such kWh and kVARh using ION Setup .
NOTE: Ensure you have recorded accumulated energy values before
upgrading your meter’s firmware. You can then re-enter these values after the
upgrade.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Select the Template screen.
4. Click the Register Edit tab, click Energy then click Display. Enter your
meter’s password (if prompted) and click OK.
The Register Editor screen displays.
5. Click Edit to enable editing.
6. Enter values for kWh, kVAh and kVARh as required. Click Send to finish.
NOTE: Only values that have the check box selected will be sent to the
meter.
7. Click Close to close the Register Editor screen.

Test mode
Test mode is typically used for verifying meter functions.
The meter is usually reading data from a test power supply while function
verification is performed.
The values shown in the test mode display screens represent different
accumulators than those shown in norm or alt mode (although they perform some
of the same basic measurements). The test mode display values are for accuracy
checking purposes; they only accumulate while the meter is in test mode.
You can create custom test mode screens and modify the existing test mode
screens.
NOTE: You cannot place revenue-locked meters into test mode.
Several things to note about test mode:

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• All of the billing quantities that are recorded when the meter is in Normal
mode stop accumulating when the meter is switched to test mode – the data
is sent to special test mode registers instead.
• The values accumulated in these test registers are displayed on the test
mode displays and in ION Setup.
• The regular normal mode billing registers are unaffected while the meter is in
test mode; accumulation of this data continues as soon as you exit test mode.
• All test registers are reset to zero when you exit test mode.

Test mode default screens

Your meter has default test mode display screens.
NOTE: You can modify the test mode display screens or add custom screens
using ION Setup.

Screen Description

Demand test This screen shows test mode kW delivered and received values. Both
quantities are produced from a sliding window (rolling block) demand
calculation.
Reactive energy This screen shows test mode kVARh delivered and received values.
test
Active energy This screen shows test mode kWh delivered and received values.
test

Putting your meter in test mode using the display

You can put your meter into test mode using the display.
NOTE: You cannot place a revenue-locked meter into test mode.
1. Press the Home button.
2. Press Up or Down to navigate to Normal Display Mode.
3. Press Select.
4. Press Down to navigate to Test Mode.
5. Press Select to enter the Test Mode Screens. Enter the meter password if
prompted and press Select .
The Test Mode menu displays briefly before switching to the first Test Mode
screen.
6. View the test mode screens by pressing Up or Down.
7. Press the Home button to return to Test Mode Screens. Press Down to
highlight Exit Test Mode, then press Select.

Putting your meter in test mode using ION Setup

You can put your meter into test mode using the ION Setup.
NOTE: You cannot place a revenue-locked meter into test mode.
1. Start ION Setup.
2. Open the Setup Assistant for your meter.
3. Navigate to Verification and select the Verification tab.
4. Select Test Mode and click Display.
Your meter is now in test mode, and the Test Mode screen is displayed.
5. Select the different tabs to view your meter’s test mode values and modify
test mode parameters.

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6. Click Close to take your meter out of test mode.

Device-specific information
Manufacturing-related information about the meter is available from the Factory
module or through Modbus commands.
The meter’s Factory module stores meter details such as device type, serial
number and vendor name. You can use ION Setup in advanced mode to view the
contents of the Factory module’s setup registers. Similarly, you can use Modbus
commands to read the Modbus registers mapped to the corresponding Factory
module’s registers.
NOTE: Not all ION device setup registers are mapped to Modbus registers by
default.
Other device-specific details, such as Product Code, are not stored in the Factory
module. Product Code (also known as Modbus Product ID) is a number that the
manufacturer assigned to a product to uniquely identify it, for use by systems that
specifically require this information. You can use the device’s Modbus map and
Modbus commands to read the Modbus Product ID.
The ION Reference describes the Factory module in detail. You can download the
ION Reference and your device’s Modbus map from www.se.com.

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Revenue
Revenue metering overview
A revenue meter provides, over a defined range of operating conditions,
measurements that are within international and national defined standards and
industry-accepted accuracy limits.
It also provides protection against unauthorized alteration of these measured
quantities. National and utility-based standards regulate protection against
unauthorized alteration of measured quantities.

Revenue metering components

To meet government regulations and utility security requirements, the meter
incorporates three types of security systems:
• Traditional anti-tamper mechanical seals on the meter (See your device
installation guide).
• Password entry to reset meter values, for example, Master reset.
• Hardware locking mechanism that prevents modification of revenue quantities
after they are locked.

Revenue firmware security features

Your revenue meter has additional firmware security features:
• You can only upgrade to revenue-qualified firmware and frameworks.
• Your firmware upgrades are recorded in your meter’s event log. An additional
firmware upgrade log is stored on your meter. Contact Technical Support for
information on upgrade log retrieval.
• When revenue-locked, you cannot perform resets, configure some revenue-
specific parameters or upgrade your meter.

Protected features and settings

Your revenue meter has features and settings that cannot be changed while
revenue-locked.
In order to prevent changes to revenue-related features, settings and meter data,
you can apply revenue-locking after all revenue-metering setup is complete. For a
complete listing of revenue-locked features and settings, download the ION
Device Template Reference, available from www.se.com

Revenue locking
Revenue locking may be required to help meet government regulations and utility
security requirements.
Revenue locking your meter helps:
• Prevent changes to revenue-related features, settings and meter data.
• Prevent tampering with your meter’s voltage and current connections.
• Ensure the validity of revenue data.
Download the ION Device Template Reference, available from www.se.com to
view a complete listing of revenue-locked features, settings and meter data.

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See the meter’s catalog pages, available from www.se.com, or consult your local
Schneider Electric representative for information about your device, its options
and accessories.

Revenue-locking summary
You must configure and revenue lock your meter before installing it.
• Unlock your revenue meter if it is locked.
• Configure the required revenue settings specific for installation.
NOTE: If you are using ION Setup to configure your meter, allow for any
communication delays before removing power to your meter.
• Verify the revenue settings have been implemented.
• Clear all accumulated meter data.
• Revenue lock your meter.
• Verify the meter is revenue-locked.
• Install the meter and install the terminal covers according to your meter’s
installation guide.

Revenue lock switch

The revenue lock switch located on the meter base is used to revenue lock your
meter.
This switch is accessed through a sealable cover.

A. Revenue lock switch cover

B. Sealing point
C. Toggle switch
D. Revenue lock LED

Revenue lock LED behavior

The revenue lock LED indicates the lock status of the meter.

LED behavior Revenue lock status

Off The meter is not revenue locked.
On The meter is revenue locked.
Flashing New revenue lock state is pending; power cycle your meter to set the revenue
lock to on or off.

Revenue locking your meter

You can lock and unlock your meter using the revenue lock switch located on the
meter base.

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DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH
• Apply appropriate Personal Protective Equipment (PPE) and follow safe
electrical work practices. See NFPA 70E, CSA Z462 or other local
standards.
• Turn off all power supplying this device and the equipment in which it is
installed before working on or in the equipment.
• Always use a properly rated voltage sensing device to confirm that all power
is off.
Failure to follow these instructions will result in death or serious injury.

1. Turn off all power supplying this device and the equipment in which it is
installed before working on or in the equipment.
2. Always use a properly rated voltage sensing device to confirm that all power
is off.
3. Open the revenue lock switch cover.
4. Locate the revenue lock switch.
5. Toggle revenue lock switch on or off.
6. Close the revenue lock switch cover and make sure it is firmly in place.
7. Seal the revenue lock switch cover if required.

Anti-tamper sealing
The meter has several anti-tamper sealing points which can be sealed by a wire
seal or lock.
In certain countries, the meter is no longer revenue certified if the anti-tamper
seals are broken.
See your meter’s installation guide for sealing point locations.

NOTICE
LOSS OF COMPLIANCE
Ensure that you re-certify your meter with the appropriate revenue metering
authorities if you remove the anti-tamper seals.
Failure to follow these instructions may render your device non-compliant
for billing purposes.

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Revenue lock switch seal

PT/CT correction
Potential transformer/current transformer correction (PT/CT correction), also
called instrument transformer correction, can help reduce the need to replace
transformers in installations where high accuracy is required.
The primary application for PT/CT correction is to apply correction factors for ratio
errors and phase angle errors to instrument transformers. PT/CT correction is
done for each current and voltage input to the meter and only affects 1-second
power meter data and values derived from it, such as energy or demand. No high-
speed, harmonics or waveform values are affected by the correction.
NOTE: For those familiar with ION architecture, the relevant 1-second Power
Meter module outputs are compensated using the Instr Xformer (ITC)
Correction module. All other modules that use the 1-second Power Meter
module’s data are also compensated.
See the ION Setup online help, available from www.se.com, for instructions on
how to configure PT/CT correction on your device.
See the ION Reference, available from www.se.com, for detailed information
about the Instr Xformer Correction (ITC) module and how it applies PT/ CT
correction to your device.

Transformer loss compensation

Transformer Loss Compensation (TLC) is the method for compensating for the
measurable losses that occur when there is a physical separation between the
meter and the actual billing point.
TLC is used when a meter’s actual location is different from the electrical location
where change of ownership occurs, for example, if meters are connected on the

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low-voltage side of power transformers but the ownership change occurs on the
high-side of the transformer. Meters are usually installed on the low-voltage side of
a transformer because it is more cost-effective
NOTE: Due to the variation in installations, advanced knowledge of power
systems and connection methods is required before transformer loss
compensation can be properly implemented. Data parameters should only be
programmed by qualified personnel that have appropriate training and
experience with Transformer Loss Compensation calculations.
There are cases where the change of ownership occurs halfway along a
transmission line, where it is impractical to install a meter. In this case, power
metering must be compensated using line loss calculations.
See the Transformer / line loss calculations technical note available from
www.se.com.

Time of use
Time of Use (TOU) is often used when a utility has set up schedules with different
rates based on time of day, type of day and date when energy is consumed.
You can view the TOU active rates and seasons using the display.
See the ION Setup online help, available from www.se.com, for instructions on
how to configure TOU on your meter.
See the ION Reference, available from www.se.com, for a description of the Time
of use module and its settings.

Energy pulsing LED behavior

The visible and infrared LEDs are configured by default to pulse based on energy
measured by the meter.
You can configure the pulse weight (pulses per kWh) and the energy source.
Energy pulsing is used to help verify the energy measurement accuracy of your
meter for revenue purposes.

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Verifying accuracy
Overview of meter accuracy
All meters are tested and verified at the factory in accordance with International
Electrotechnical Commission (IEC) and American National Standards Institute
(ANSI) standards.
Your digital power meter typically does not require re-calibration. However, in
some installations a final accuracy verification of the meters is required, especially
if the meters will be used for revenue or billing applications.
For a list of accuracy standards that your meter complies to, contact your local
Schneider Electric representative or download the meter brochure from
www.se.com.

Accuracy test requirements

The most common method for testing meter accuracy is to apply test voltages and
currents from a stable power source and compare the meter’s readings with
readings from a reference device or energy standard.

Signal and power source

The meter maintains its accuracy during voltage and current signal source
variations but its energy pulsing output needs a stable test signal to help produce
accurate test pulses. The meter’s energy pulsing mechanism needs
approximately 10 seconds to stabilize after every source adjustment.
The meter must be connected to control power in order to conduct accuracy
verification testing. Refer to your meter’s installation documentation for power
supply specifications.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Verify the device’s power source meets the specifications for your device’s
power supply.
Failure to follow these instructions will result in death or serious injury.

Control equipment
Control equipment is required for counting and timing the energy pulse outputs
from a visible LED, infrared LED or onboard digital output.
• Most standard test benches have an arm equipped with optical sensors to
detect LED pulses (the photodiode circuitry converts detected light into a
voltage signal).
• The reference device or energy standard typically has digital inputs that can
detect and count pulses coming from an external source (i.e., the meter’s
onboard digital output).
NOTE: The optical sensors on the test bench can be disrupted by strong
sources of ambient light (such as camera flashes, florescent tubes, sunlight
reflections, floodlights, etc.). This can cause test errors. Use a hood, if
necessary, to block out ambient light.

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Environment
The meter should be tested at the same temperature as the testing equipment.
The ideal temperature is about 23 ºC (73 ºF). Make sure the meter is warmed up
sufficiently before testing.
A warm-up time of 30 minutes is recommended before beginning energy accuracy
verification testing. At the factory, the meters are warmed up to their typical
operating temperature before calibration to help ensure that the meters will reach
their optimal accuracy at operating temperature.
Most high precision electronic equipment requires a warm up time before it
reaches its specified performance levels. Energy meter standards allow the
manufacturers to specify meter accuracy derating due to ambient temperature
changes and self-heating.
Your meter complies with and meets the requirements of these energy metering
standards.
For a list of accuracy standards that your meter complies to, contact your local
Schneider Electric representative or download the meter brochure from
www.se.com.

Reference device or energy standard

To help ensure the accuracy of the test, it is recommended that you use a
reference device or reference energy standard with a specified accuracy that is 6
to 10 times more accurate than the meter under test. Before you start testing, the
reference device or energy standard should be warmed up as recommended by
its manufacturer.
NOTE: Reference equipment with a traceable calibration certificate is
recommended when performing accuracy testing.

Energy pulsing
Energy pulsing LEDs and digital outputs can be used for energy pulsing.
Your meter is equipped with two types of energy pulsing LEDs: visible light and
infrared. These LEDs emit pulses that are then used to determine the accuracy of
the meter’s energy measurements. The pulses of light indicate accumulated
energy; the meter’s accumulations are compared with the reference/standard’s
accumulated energy in order to help determine the meter’s accuracy.
The meter’s digital output can also be used for energy pulsing. A closing (low
impedance) and then opening (high impedance) of the digital output represents a
pulse. If the accuracy testing equipment has a voltage requirement, a current-
limited wetting supply voltage must be provided.
NOTE: Digital outputs on option modules should not be used for meter
accuracy testing.

Verifying accuracy test meter settings

Your meter‘s power system and other parameters must be configured for accuracy
testing.

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Meter parameter Value

Volts mode 4W-Wye (4 wire Wye)

PT/CT correction Disabled

Test mode Active
NOTE: In test mode, your meter’s billing
quantities stop accumulating, and the data
is sent to special test mode registers.
These registers are cleared when you exit
test mode.

Verifying accuracy test

The following tests are guidelines for accuracy testing your meter; your meter
shop may have specific testing methods.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Apply appropriate Personal Protective Equipment (PPE) and follow safe
electrical work practices. See NFPA 70E, CSA Z462 or other local
standards.
• Turn off all power supplying this device and the equipment in which it is
installed before working on or in the equipment.
• Always use a properly rated voltage sensing device to confirm that all power
is off.
• Do not exceed the maximum ratings of this device.
• Verify the device’s power source meets the specifications for your device’s
power supply.
Failure to follow these instructions will result in death or serious injury.

1. Turn off all power supplying this device and the equipment in which it is
installed before working on the device or equipment.
2. Use a properly rated voltage sensing device to confirm that all power is off.
3. Connect the test voltage and current source to the reference device or energy
standard. Ensure all voltage inputs to the meter under test are connected in
parallel and all current inputs are connected in series.

A Reference device or energy standard

B Test voltage and current source

C Meter under test

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4. Connect the control equipment used for counting the standard output pulses
using one of these methods:

Option Description

Energy pulsing LED Align the red light sensor on the standard test bench armature over
the energy pulsing LED.

Onboard Digital Connect the meter’s onboard digital output to the standard test bench
output pulse counting connections.

NOTE: When selecting which method to use, be aware that energy

pulsing LEDs and digital outputs have different pulse rate limits.
5. Before performing the verification test, let the test equipment power up the
meter and apply voltage for at least 30 seconds. This helps stabilize the
internal circuitry of the meter.
6. Configure your meter power settings (such as voltage, current and frequency)
to align with the reference device.
7. Depending on the method selected for counting the energy pulses, configure
the meter’s energy pulsing LED or one of the digital outputs to perform energy
pulsing. Set the meter’s energy pulse constant so it is in sync with the
reference test equipment.
8. Perform accuracy verification on the test points. Run each test point for at
least 30 seconds to allow the test bench equipment to read an adequate
number of pulses. Allow 10 seconds of dwell time between test points.

Calculate the number of required pulses

The reference test equipment typically requires you to specify the number of
pulses required for a test duration of “t” seconds.
Normally, the number of pulses required is at least 25 pulses, and the test duration
is greater than 30 seconds.
Use the following formula to calculate the required number of pulses:

Ne Number of metering elements used

V Test point voltage in line-to-neutral volts (V) per phase

I Test point current in amps (A) per phase

t Test duration in seconds (s) which must be longer than 30 seconds

PF Power factor
Kt Pulse constant programmed in the meter under test in Wh/pulse

Round up the result of the calculation to the nearest integer number of pulses.

Calculation for number of required pulses

This example calculates the number of pulses required for an inductive load 3-
phase test point with a test duration of 60s; the source is configured to use V =
120V, I = 5A, PF = -0.5; the pulse constant of the meter under test is Kt = 1.8 Wh/
pulse.

7EN02-0390-04 241
PowerLogic™ ION9000 series Verifying accuracy

Round the number up to the nearest integer: Number of pulses = 9

Percentage error calculation for accuracy verification testing

Accuracy verification testing requires you to calculate the percentage error
between the meter being tested and the reference/standard.
Calculate the percentage error for every test point using the following formula:
Energy error = (EM - ES) / ES x 100%
Where:
• EM = energy measured by the meter under test
• ES = energy measured by the reference device or energy standard.
NOTE: If accuracy verification reveals inaccuracies in your meter, they may be
caused by typical sources of test errors. If there are no sources of test errors
present, please contact your local Schneider Electric representative.

Typical sources of test errors

If you see excessive errors during accuracy testing, examine your test setup and
test procedures to eliminate typical sources of measurement errors.
Typical sources of accuracy verification testing errors include:
• Loose connections of voltage or current circuits, often caused by worn-out
contacts or terminals. Inspect terminals of test equipment, cables, test
harness and the meter under test.
• Meter ambient temperature is significantly different than 23 °C (73 °F).
• Floating (ungrounded) neutral voltage terminal in any configuration with
unbalanced phase voltages.
• Inadequate meter control power, resulting in the meter resetting during the
test procedure.
• Ambient light interference or sensitivity issues with the optical sensor.
• Unstable power source causing energy pulsing fluctuations.
• Incorrect test setup: not all phases connected to the reference device or the
energy standard. All phases connected to the meter under test should also be
connected to the reference meter/standard.
• Moisture (condensing humidity), debris or pollution present in the meter under
test.

Accuracy verification test points

The meter should be tested at full and light loads and at lagging (inductive) power
factors to help ensure testing over the entire range of the meter.
The test amperage and voltage input rating are labeled on the meter. Refer to the
installation guide or data sheet for your meter’s nominal current, voltage and
frequency specifications.

242 7EN02-0390-04
Verifying accuracy PowerLogic™ ION9000 series

Watt-hour test point Sample accuracy verification test point

Full load 100% to 200% of the nominal current, 100% of the nominal voltage and
nominal frequency at unity power factor or one (1).

Light load 10% of the nominal current, 100% of the nominal voltage and nominal
frequency at unity power factor or one (1).

Inductive load (lagging 100% of the nominal current, 100% of the nominal voltage and nominal
power factor) frequency at 0.50 lagging power factor (current lagging voltage by 60°
phase angle).

VAR-hour test point Sample accuracy verification test point

Full load 100% to 200% of the nominal current, 100% of the nominal voltage and
nominal frequency at zero power factor (current lagging voltage by 90°
phase angle).

Light load 10% of the nominal current, 100% of the nominal voltage and nominal
frequency at zero power factor (current lagging voltage by 90° phase
angle).

Inductive load (lagging 100% of the nominal current, 100% of the nominal voltage and nominal
power factor) frequency at 0.87 lagging power factor (current lagging voltage by 30°
phase angle).

7EN02-0390-04 243
PowerLogic™ ION9000 series Troubleshooting

Troubleshooting
Setting up Advanced security troubleshooting
Some users could experience software access issues after enabling Advanced
Security mode. Resolve software access issues using these troubleshooting
steps:

Meter state Example behavior Solution – follow tasks in the

order listed
New meter Login credentials are unknown. • Verify that you are using
the newest version of
ION Setup.
• Enter Username: User1
and Password: 0 [zero].

Using EcoStruxure™ Power • Verify that you are using

Monitoring Expert or ION the newest version of
Enterprise software and after ION Setup.
password is entered, access is
• Verify you are using
not granted. meter firmware v3.0.0.
• Configure software meter
security settings.
• Enter meter username:
User1 and Password:
[password used before
upgrade to firmware
v3.0.0].

Using Vista™ software and Go to www.se.com and search

after password is entered, for support to get assistance
access is not granted. with troubleshooting.

Using EcoStruxure™ Power Go to www.se.com and search

Meter recently upgraded to
SCADA Operation software. for support to get assistance
firmware v3.0.0
with troubleshooting.

Incorrect credentials are Wait until lockout duration is

entered multiple times and a over and account is not locked
lockout occurs. out. If a user account is locked
out, that user can still access
the device by entering the
correct credentials over a
different protocol and
communications method.
Login credentials are unknown. • Verify that you are using
the newest version of
ION Setup.
• Enter meter username:
User1 and Password:
[password used before
upgrade to firmware
v3.0.0].

Option module troubleshooting

Your meter’s option modules operate sequentially; if one module is non-functional
all downstream modules may be affected.
If your meter cannot communicate with an option module, by default it cycles
power to that module and all downstream modules, making multiple attempts to
communicate. After the maximum number of communication attempts has been
exceeded the meter will remove power to that module and all downstream
modules.
When troubleshooting option modules, attach each option module directly to the
meter and verify its operation. If each option module operates when directly
connected, use combinations of modules or known good modules to help identify
the issue.

244 7EN02-0390-04
Troubleshooting PowerLogic™ ION9000 series

Events related to option module initialization and operation are stored in your
meter’s onboard event log. Perform an option bus reset to restart the option bus
and re-initialize the option modules attached to your meter.
Information about your option module’s type, serial number, firmware version and
present status is available in the Factory and Diagnostics modules.
See the ION Reference, available from www.se.com, for more information about
the Factory and Diagnostics modules.

Technical assistance
Go to www.se.com and search for support to get assistance with troubleshooting.
Have the meter model, serial number and firmware version information ready. See
“Device-specific information”, page 232 for details about obtaining this
information.
You may be asked by a customer care agent to enable factory access to the
device for troubleshooting. Factory access is gained after a unique diagnostic
access code is used to login to the device over a secure protocol.
Factory access is:
• Disabled by default.
• Temporarily enabled for a duration defined in the Factory Access minutes
register.
• Requires adequate user privileges to enable.
• Provides read and write permissions.

7EN02-0390-04 245
PowerLogic™ ION9000 series ION9000 Specifications

ION9000 Specifications
Specifications overview
This section provides additional specifications for your meter and accessories.
The information contained in this section is subject to change without notice. You
can download updated documentation from www.se.com or contact your local
Schneider Electric representative for the latest updates.
See your device’s installation guide for specifications related to installation, such
as measured current and voltage ranges, inputs/outputs and control power
information.

Mechanical characteristics
ION9000 series meter

Mounting options DIN rail: IEC 60715 (DIN EN 60715), TH 35–7.5 or TH 35–15

Panel mount: with 9B2BMA

Orientation Vertical, retaining clips located on bottom of meter

IP degree of protection IP30 (except connectors)

Maximum number of option modules 4 (based on maximum operating temperature)

Mechanical compliance

Vibration IEC 60068-2-6

IEC 60068-2-57
Shock IEC 60068-2-27

IEC 60068-2-31, Test Ec Free fall procedure 1

Electrical characteristics
True RMS 4–quadrant metering up to the 63rd harmonic on three-phase systems,
1024 samples per cycle.

Measurement accuracy

Active energy (Wh) IEC 62053-22 Class 0.1 S

Reactive energy (VARh) IEC 62053-24 Class 0.5 S

Power monitoring device (PMD) IEC 61557-12 PMD/SD/K70/0.2 and PMD/SS/K70/0.2

Active power (P) IEC 61557-12 Class 0.1

Reactive power (QV) IEC 61557-12 Class 1

Apparent power (SV) IEC 61557-12 Class 0.2

Apparent energy (EapV) IEC 61557-12 Class 0.2

Current (I) IEC 61557-12 Class 0.1

Voltage (U) IEC 61557-12 Class 0.1

Frequency (f) IEC 61557-12 Class 0.02

NOTE: Reactive energy and demand values, by default, are based only on the
fundamental frequency, and do not include higher harmonics. Active and
apparent energy and demand values are measured using the entire signal
including harmonics. Contact Technical Support for more information.

246 7EN02-0390-04
ION9000 Specifications PowerLogic™ ION9000 series

Power quality

Power quality instrument (PQI) IEC 62586-1/2 PQI-A

IEC 61000-4-30 Class A (Udin = 230 V)

IEC 61000-4-15 Class F1 (Udin = 230 V/50 Hz, 120 V/60 Hz)

Voltage unbalance (Unb) IEC 61557-12 Class 0.2

Voltage harmonics (Uh) IEC 61557-12 Class 1

Voltage THD (THDu) IEC 61557-12 Class 1

Current harmonics (Ih) IEC 61557-12 Class 1

Current THD (THDi) IEC 61557-12 Class 1

Waveform capture 16–1024 cycles per sample

Voltage inputs

Specified accuracy range 57–400 V L-N/100–690 V L-L (Wye) or 100–600 V L-L (Delta or Wye with unearthed neutral)

Specified accuracy frequency 50/60 Hz ± 15%

, 400 Hz ± 10%

Overload 600 V L-N or 1035 V L-L

Impedance > 5 MΩ

Measurement category III

Current inputs

Nominal IEC: 1A/5A (Class 0.1 S)

ANSI: Current Class 2, 10, 20 (Accuracy Class 0.1)

Specified accuracy current range 10 mA–20 A

Starting current 1 mA

Withstand 30 A continuous, 50 A @ 10 sec/hr, 500 A @ 1 sec/hr

Impedance 0.3 mΩ (typical)

Burden 0.01 VA max at 5 A

LVCS current inputs

Input voltage range ± 5.5 V pk

Minimum signal 1 mV

Withstand 30 V pk continuous

Input impedance 200 kΩ

Control power

AC control power

Operating range 50/60 Hz ± 10%: 90–480 V ± 10%

400 Hz: 90–120 V ± 10%

Burden (meter only) max: 16.5 W/38 VA @ 480 V (45–65 Hz)

max: 13 W/24 VA @ 120 V (400 Hz)

Burden (fully optioned meter) max: 40 W/80 VA @ 480 V (45–65 Hz)

max. 36 W/58 VA @ 120 V (400 Hz)

Ride-through time (no optional 100 ms (6 cycles at 60 Hz) typ., 120 V AC

accessories)
400 ms (24 cycles at 60 Hz) typ., 240 V AC

1200 ms (72 cycles at 60 Hz) typ., 480 V AC

7EN02-0390-04 247
PowerLogic™ ION9000 series ION9000 Specifications

Control power (Continued)

DC control power

Operating range 110–480 V DC ± 15%

Burden (meter only) max. 13.5 W at 480 V DC

Burden (fully optioned meter) 37 W at 480 V DC

Overvoltage category III

Digital output (Form A)

Number 4
Type Form A solid-state

Reference voltage 40 V

Maximum load voltage 30 V AC/60 V DC

Maximum load current 75 mA

ON resistance 13–40 Ω at 25 °C (77 °F)

Signal type Continuous or pulse

Pulse frequency ≤ 25 Hz

Relay output (Form C)

Number 2
Type Form C mechanical relay

Maximum load voltage 250 V AC/30 V DC

Maximum load current 8 A @ 250 V AC

5 A @ 24 V DC

20k cycles (resistive)

Operate time max: 10 ms

Release time max: 5 ms

Lifetime No Load: 10,000,000 operations

Rated Voltage and Load: 50,000 operations

Digital inputs

Number 8
Type Externally excited, 24 V DC whetting voltage available from the meter

Reference voltage 40 V

Event timestamp accuracy ± 1 ms

Maximum voltage 30 V AC/60 V DC

Pulse frequency ≤ 25 Hz

Response time 1 cycle

Minimum pulse width 20 ms

Current draw ON: ≤ 2.5 mA

OFF: ≤ 0.5 mA
Voltage ON state 4–30 V AC/4–60 V DC

Voltage OFF state 0–1.4 V AC/0–2.0 V DC

IRIG-B IRIG-B00x format (unmodulated IRIG-B time code)

Coded expressions 0 to 7 are supported but the year data is not used.

248 7EN02-0390-04
ION9000 Specifications PowerLogic™ ION9000 series

Whetting source (Digital inputs)

Output voltage 24 V DC

Output current 20 mA

Maximum load 8 digital inputs (meter base)

Environmental characteristics
Operating temperature –25 ºC to Max temp (–13 ºF to Max temp)
NOTE:

Maximum operating temperature could change based on the quantity and type of attached
option modules. See “Maximum operating temperature with option modules”, page 249.

Storage temperature –40 °C to 85 °C (–40 °F to 185 °F)

Humidity rating 5%–95% RH non-condensing

Maximum dewpoint: 37 °C (99 °F)

Pollution degree 2

Altitude < 3000 m (9843 ft) above sea level

Location/mounting Not suitable for wet locations

For indoor use only

Must be permanently connected and fixed

Maximum operating temperature with option modules

Maximum operating temperature PM89M2600 PM89M0024

Digital (2 out, 6 in) Analog (2 out, 4 in)

70 ºC (158 ºF) 0–4 0,1

70 ºC (158 ºF) 0 2

60 ºC (140 ºF) 1, 2 2–4

LEDs
Energy pulsing LEDs (visible and infrared)

Type Visible orange, infrared

Wavelength 600–609 nm (orange), 825–925 nm (infrared)

Maximum pulse rate 10 Hz (100 ms)

Status LEDs (visible)

Type Bi-color, red/green

EMC (electromagnetic compatibility)

EMC standards IEC 62052-11, IEC 61326-1, IEC 61000-6-5

Immunity to electrostatic discharge IEC 61000-4-2

Immunity to radiated fields IEC 61000-4-3

Immunity to fast transients IEC 61000-4-4

Immunity to surges IEC 61000-4-5

Immunity to conducted disturbances IEC 61000-4-6, IEC 61000-4-16

Immunity to power frequency magnetic IEC 61000-4-8

fields

7EN02-0390-04 249
PowerLogic™ ION9000 series ION9000 Specifications

Immunity to conducted disturbances, 2 CLC/TR 50579

- 150 kHz
Immunity to voltage dips and IEC 61000-4-11
interruptions

Immunity to ring waves IEC 61000-4-12

Conducted and radiated emissions EN 55011 and EN 55032 Class B, FCC part 15 Class B, ICES-003 Class B

Surge withstand capability (SWC) IEEE/ANSI C37.90.1

Safety

Safety construction IEC/EN 61010-1, CAT III, 400 VLN / 690 V LL

UL 61010-1 and CSA-C22.2 No. 61010-1, CATIII, 347 V LN / 600

V LL

IEC/EN 62052-31, Protective Class II

Ethernet communications
Number of ports 2 (switched mode)

Maximum cable length 100 m (328 ft), per TIA/EIA 568-5-A

Cable type CAT5 (or higher)

Connector type Unshielded RJ45 modular connector (2)

Mode 10Base-T, 100Base-TX, Auto-MDIX

Data rate up to 100 Mbps

RS-485 communications
Number of ports 2

Cable type Shielded twisted pair

Maximum cable length 1200 m (4000 ft)

Maximum number of devices (unit Up to 32 devices on the same bus

loads)

Parity None, even, odd

Baud rate 2400–115200, 19200 recommended

Real-time clock
Clock drift (time error) Meter Powered ON: 5 ppm max

Meter Powered OFF: 20 ppm max at 25 °C (77 °F)

Battery backup time Minimum 7 years under specified storage conditions

Display
METSERD192 display

Display

Display type Capacitive touchscreen, WVGA color graphic TFT LCD 800 x 480 resolution

Display backlight White LED

Viewable area 152.5 x 91.5 mm (6.00 x 3.60 in)

250 7EN02-0390-04
ION9000 Specifications PowerLogic™ ION9000 series

METSERD192 display (Continued)

Weight 0.9 kg (2.0 lb)

Communications ports

Optical communications ports ANSI C12.18 optical port

IEC 1107 optical port adapter

USB communications ports USB host port: Type A USB

USB device port: Mini-B USB

Control power

Power over Ethernet (PoE) power PD Type 1 Class 3 per IEEE 802.3af, 10W max.

Auxiliary control power 24 V DC ± 20%

(Not required for PoE applications) DC burden 10 W max.

Use UL listed or UL recognized NEC class 2 (or equivalent SELV or PELV) power source

Communication connection
Cable type CAT5 (or higher). Use with unshielded RJ45 modular connector

Cable length 100 m (330 ft) max.

Connection type Direct, point-to-point

Environment
Operating temperature –20 ºC to 60 ºC (–4 ºF to 140 ºF)

Storage temperature –40 °C to 85 °C (–40 °F to 185 °F)

Humidity rating 5%–95% RH non-condensing

Maximum dewpoint: 37 °C (99 °F)

Pollution degree 2

Altitude < 3000 m (9843 ft) above sea level

IP degree of protection Front: IP65

Rear: IP30
Location/mounting For UL Type 12 applications, install display on a flat surface of a Type 12 enclosure

Not suitable for wet locations

For indoor use only

METSEPM89RD96 display

Display

Display type 1/4 VGA color graphic TFT LCD 320 x 240 resolution

Display backlight White LED

Keypad 5 button

Viewable area 70.6 x 52.9 mm (2.78 x 2.08 in)

Communication connection
Cable type CAT5 (or higher). Use with unshielded RJ45 modular connector

Cable length 100 m (330 ft) max.

Connection type Direct, point-to-point

Environment
IP degree of protection Front: IP54
Rear: IP30

7EN02-0390-04 251
PowerLogic™ ION9000 series ION9000 Specifications

Option modules
See your option module’s installation sheet for additional option module
specifications.

METSEPM89M0024 Analog (2 out, 4 in)

Maximum number of modules 4

Input resistance < 300 Ω (current mode)
> 500 kΩ (voltage mode)

Input voltage mode 0–30 V DC

Input current mode 4–20 mA , 0–20 mA

Operating temperature –25 to 70 ºC (–13 to 158 ºF)

Maximum operation temperature is based on the quantity and type
of attached option modules. See “Maximum operating temperature
with option modules”, page 249.

METSEPM89M2600 Digital (2 out, 6 in)

Maximum number of modules 4

Operating temperature –25 to 70 ºC (–13 to 158 ºF)
Maximum operation temperature is based on the quantity and type
of attached option modules. See “Maximum operating temperature
with option modules”, page 249.

Other
Parameter Description

Weight (meter base only) 1.5 kg (3.3 lb)

Weight (Measurement Canada) 3.23 kg (7.12 lb)

Meter start time1 20 seconds: Measurements

30 seconds: Communications

45 seconds: Display initialization

Meter memory 2000 MB

Data update rate Regular data: 1 second

High-speed: 50/60 Hz half-cycle

Advanced security user accounts Up to 50 users

1 Meter start up time is expressed as the typical elapsed time from the application of control power to the result indicated in the description
field.

252 7EN02-0390-04
Open source software components PowerLogic™ ION9000 series

Open source software components

This Schneider Electric product is provided with certain open source software
components (collectively, “OSS”) developed by third parties. The OSS is licensed
in accordance with the OSS license terms set forth below.
1. The following open source software components are licensed in
accordance with the Apache License, Version 2.0.
a. MSTP-LIB
Copyright © 2011-2020 Adi Gostin
Licensed under the Apache License, Version 2.0 (the "License"); you may not use
this file except in compliance with the License.
2. The following open source software components are licensed in
accordance with the MIT License reprinted below.
a. jQuery
Copyright © 2013 jQuery Foundation and other contributors, http://jqueryui.com/
This software consists of voluntary contributions made by many individuals
(AUTHORS.txt, http://jqueryui.com/about) For exact contribution history, see the
revision history and logs, available at http://jquery-ui.goog lecode.com/svn/.
b. MomentJS
Copyright © JS Foundation and other contributors.

Apache License Version 2.0, January 2004

http://www.apache.org/licenses/
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PowerLogic™ ION9000 series Open source software components

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Open source software components PowerLogic™ ION9000 series

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SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

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