Application
for a water supply for flats and apartments
This is an application for a new water connection(s) to United Utilities’ existing water network.
Please use this form if you’re building flats, apartments or multi-occupancy premises. Please
provide as much information as possible about your requirements so we can process your
application as quickly and as accurately as possible.
To make things easy, you can download and save a copy of this form to your computer. You can then complete it on
screen before saving it and emailing it to us at: DeveloperServicesWater@uuplc.co.uk
Alternatively you can print it and send it to us at: United Utilities Developer Services, 2nd floor Grasmere House,
Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington WA5 3LP.
There are guidance notes at the back to help you complete the form. If you need further help, please call us
on 0345 072 6067.
There is an application fee of £96 (including VAT) for the first connection, plus £40.80 (including VAT) for each
additional connection. This is payable when you submit your application form. For ways to pay please see section 7 of
the guidance notes at the end of this document.
Application fees are valid until 31 March 2021. Further information on our fees is available at unitedutilities.com/
charges-scheme
t a~united Water for the North West
\:;, Utilities
Section 1: Applicant (correspondence) address
Title Mr Mrs Miss Ms Other (please state) I I
□ □ □ □ □
Name Preferred contact no
I
Company name Email
I
Company number
Address
Postcode
Owner Agent Consultant
Who are you? □ □ □ □ Builder □ Plumber □ Project manager
Developer Self-lay provider
□ □ □ Other (please state) I I
How would you like us to contact you?
□ Email □ Letter
Please note your quote will be sent to you at the above address/email.
If you’re not the owner of the property, please confirm you are acting on behalf of the owner/occupier/developer.
□
Please provide below the name and address of the owner/occupier/developer, if different from above. We reserve the
right to contact the owner/occupier/developer to verify you are working on their behalf.
If you are a self-lay provider working on behalf of a developer, you will need to provide a letter of authority from the
developer giving you permission to act on their behalf.
Title Mr Mrs Miss Ms Other (please state) I I
□ □ □ □ □
Name Preferred contact no
I I
Email
Address
Postcode
Is there anyone else you might want us to speak to about your application? Yes No
□ □
If yes, please provide details below.
Title Mr Mrs Miss Ms Other (please state) I I
□ □ □ □ □
Name Job title (if applicable)
I I
Address
Postcode Preferred contact number
I I
Email
Section 2: Development details
Site name
Address
Postcode
Has planning permission
Yes No N/A
been granted? □ □ □
Planning reference Council area
I I
Please attach a site location plan and a site layout plan showing the point of entry for your new water connection(s).
Is the land/property you are developing situated on a: Private road/street Council owned road/street
□ □
If it’s on a private road, please complete the landowner’s contact details below:
Title Mr Mrs Miss Ms Other (please state) I I
□ □ □ □ □
Name Preferred contact no
I I
Email
Address
Postcode
Section 3: Site details
a) What was the site previously used for?
b) I confirm that a site investigation has been undertaken. Yes No
□ □
c) Has any ground contamination been identified on-site? Yes No
□ □
If yes, please complete a Risk assessment for water pipes form and also provide a copy of the
geological report for your site.
d) Is it intended for chemicals/fuel tanks/oil etc to be stored on site? Yes No
□ □
e) Has mains water been supplied to the site within the last five years? Yes No
□ □
If yes, you may qualify for a discount on the total cost of the new water supply.
Have the building/s on the site been demolished or due to be demolished? Yes No
□ □
If yes, when (if known)
f) Is a conversion of an existing property planned? Yes No
□ □
Please provide the address of all properties that have been or due to be demolished/converted, please include the
business name of any commercial properties that previously occupied the development site.
Name of business (if applicable) Address Postcode
g) Is your construction work notifiable to the Health and Safety Executive? Yes No
□ □
If yes, please provide a copy of your F10 notice.
Section 4: Proposed development
Type of development How many No of storeys
New flats/maisonettes
House of multiple occupation (HMO) (please state number of rooms)
Watering point/bin store (delete as appropriate)
Temporary connection for building purposes.
Replacement of existing water supply
Enlarge/re-route existing connection
What date do you intend to connect the water supply?
Are you proposing to install a water reclaim or re-use systems (eg rainwater harvesting)? Yes No
□ □
If yes, please provide copies of the specifications.
Section 5: Water usage and connection requirements
Please complete the sections below that are relevant to your development.
5a) Individually metered apartments only
Please provide details on the water connections you need for your development. You can apply for up to four on this
form. If you need more, please complete an additional form.
Connection number 1st 2nd 3rd 4th
Size of connection (mm)
25mm, 32mm, 63mm, 90mm or 110mm etc.
Your plumber or mechanical engineer should be able to advise
on this.
Number of apartments
Number of landlord supplies required in the building.
What will the landlord supply be used for ie concierge,
cleaning, bin store, window cleaning etc?
Meter location Internal to each flat Communal area
□ □
Please provide internal layout plans for each floor and schematic drawings for plumbing.
5b) Apartments with bulk meters
Please provide details on the water connections you need for your development. You can apply for up to four on this
form. If you need more, please complete an additional form.
Connection number 1st 2nd 3rd 4th
Apartment block number
Size of connection (mm)
25mm, 32mm, 63mm, 90mm or 110mm etc.
Your plumber or mechanical engineer should be able to advise
on this.
Number of units in the building ie number of apartments.
Connection number 1st 2nd 3rd 4th
Number of landlord supplies required in the building.
What will the landlord supply be used for ie concierge,
cleaning, bin store, window cleaning etc?
Water fittings Loading Number of Number of Number of Number of
units fittings fittings fittings fittings
WC flushing cistern 2
Wash basin in a flat/apartment 1.5
Wash basin elsewhere 3
Bath (tap ¾”/20mm) 10
Bath (tap >¾”/20mm) 22
Shower 3
Sink (tap ½”/15mm) 3
Sink (tap >½”/15mm) 5
Spray tap 0.5
Bidet 1.5
Domestic appliance 3
Communal or commercial appliance 10
Any other water fitting or outlet 3
Flow rate required (l/s) – maximum
Flow rate required (l/s) – mean (average)
Please provide internal layout plans for each floor and schematic drawings for plumbing.
Management company - for developments where you will be installing a bulk meter that will be dealt with by a
management company, please provide their details. We will need this information before we can provide a quote.
Name of management company
Contact name
Address
Postcode
Telephone number
Company registration number
Do you require an output for an energy management system (pulse unit)? Yes No
□ □
5c) Water storage
Will there be a cold water storage or pumping tank in any of the buildings on your development? Yes No
□ □
What is the required capacity? m3
What is the maximum inlet flow into the tank? l/s
What type of valve will be used to fill the tank? Float Solenoid
□ □
What size is the inlet pipe diameter to the tank? mm
When will the tank generally be re-filled? Continually (demand driven) During the day During the night
□ □ □
5d) Water supply for firefighting
Are you installing a sprinkler system? Yes No
□ □
If yes, please provide information on the system including details of the manufacturer and installer of the system.
Do you require a separate supply for firefighting? Yes No
□ □
What connection size do you require? mm
Section 6: Water efficiency and sewer arrangements
Good news - if the flats and/or apartments you’re building are water efficient, you may be able to get a discount on
the total cost of the new water connection for your property. Please complete the water fittings calculator at
www.thewatercalculator.org.uk/calculator.asp and include the report and completion certificate with your
application.
Please provide details for wastewater and surface water drainage for your development. This should be shown on your
site layout plan (see section 2).
Where will the wastewater drain to? United Utilities’ sewer Septic tank
□ □
Where will the surface water drain to? United Utilities’ sewer Soakaway/watercourse/other
□ □
If you plan for your wastewater to drain to a United Utilities’ sewer, and you’ve already applied for a connection,
please provide our reference number.
If you haven’t already applied for a connection, let us know and we’ll contact you to discuss it. Please contact me
□
Section 7: Check list
These are required for all applications:
I have read the guidance notes and fully completed all relevant sections of this form.
□
I have enclosed both a site location plan and a site layout plan.
□
I have enclosed an internal layout plan for each floor and schematic drawings for plumbing.
□
I will pay by cheque.
□
OR – I would like to make payment by BACS, debit or credit card and would like you to contact me about payment.
□
These may be required depending on your development:
I have enclosed a contaminated land assessment report (for contaminated sites only).
□
I have enclosed a Health and Safety F10 notice. □
I have enclosed a schematic drawing for the sprinkler system.
□
I have enclosed reclaim or re-use water specifications.
□
I have enclosed the certificate and results from the water fittings calculator.
□
For self-lay providers only - I have enclosed a letter of authority from my client.
□
Guidance notes
for a water supply for flats and apartments
These notes relate to each of the numbered sections on the application form.
1: Applicant details
This section should be completed with the details of the person or company responsible for payment for the new connection(s).
We will issue all correspondence to this address. If the applicant is not the owner, we will require the property owner’s details to
be completed.
If there is anyone else you might want us to speak to about your application, please include their name and contact details. This
could be your partner, plumber, builder etc.
2: Development details
Please provide the address of your development.
Location map and site plan
Please provide a location map (including at least two road names for reference if possible) and a site layout plan – this should
clearly identify the property, or properties, and surrounding area. It should also show the route of the pipework for water,
wastewater and surface water within your boundary, and your preferred point of entry into the water main and public sewer (your
plumber and drainage designer should be able to assist with this). If you need any help please give us a call on 0345 072 6067.
Please advise if the land bordering your development where the proposed connection(s) will be made is owned by the council or is
private land. If the land is private, you will need authorisation from the owner to carry out your works.
3: Site details
a) to c) Where sites have been previously developed or have been used for landfill, it is possible that contaminants could be
present which could permeate plastic pipe affecting water quality.
These contaminants are generally associated with oil based products such as petrol or diesel. In these instances, it is a water
regulation requirement that all pipes laid within the vicinity of the contamination, both by the company and the developer,
shall be impervious to contamination. There are various pipes available often called barrier pipe. If the site is contaminated
you will need to complete a ‘Risk assessment for water pipes’ form and include with your application, the form together with
guidance is available on unitedutilities.com/forms under ‘Water services’. Please also provide a copy of your geological
report, this should have been provided as part of your planning application.
If the land isn’t contaminated, please provide a copy of your desktop survey with your application, the survey is part of your
planning application.
d) If you intend to store any chemicals on site this may also have implications on the type of pipework that needs to be installed.
We recommend that you do not install any pipework until we’ve verified what material is suitable for your site.
e) Please provide details of whether the buildings previously on the site have been demolished or whether they are to be converted.
Details of what the site was previously used for are also required to ensure you are charged the correct infrastructure charges
or given the correct level of infrastructure credit, if applicable. These charges help pay towards the cost of meeting future
demand for water, specifically created by new developments. An allowance against water infrastructure charges will be made
where there were properties supplied on the site within the last five years.
g) Health and Safety F10 notice, this is required if your construction work is notifiable to the Health and Safety Executive.
This applies to projects where the construction work is expected to last longer than 30 working days and has more than 20
workers at the same time, or will exceed 500 person days. If this is the case for your development, please provide a copy of
your F10 notice with this form.
4: Proposed development
Please let us know the type of development you are planning, we need this information to ensure we use the correct sized supply
pipe. Please also let us know the indicative date you need your water supply connecting so your project runs to plan.
The VAT you will pay on the cost of your water and wastewater services will be dependent on the type or use of the buildings in
your development.
Water reclaim or re-use
Please indicate if a water reclaim or re-use (eg rainwater harvesting) system is to be installed. This is where non- drinking water
or rainwater is to be stored and used for flushing toilets and other uses. Water reclaim systems must be inspected and signed off
as compliant before a connection to the water main can be made, failure to advise us of installation may result in delays to your
connection being made. To ensure that your water reclaim system complies with the Water Supply (Water Fittings) Regulations
1999, an inspection must be carried out by a Water Regulations Officer from United Utilities’ Water Regulations team.
5: Water usage and connection requirements
5a) Complete this section if you plan to put individual meters in the apartments in your development. Please confirm the size
of supply you require, the number of apartments being built and any landlord supplies required. These are any water
connections that might be needed for taps in communal or service areas ie bin stores.
Please also confirm where you would like your meter located. We need this information so we can send you the correct
specification drawing for the pipework you need to lay within your development, and the meter setup for each apartment.
This will be sent to you with your quote.
5b) Complete this section if you propose to have a bulk meter on the apartment block, this is one meter for the building with
a management company that will pay for the water used in the apartments. Please confirm the size of supply you require,
the number of apartments being built, and any landlord supplies needed. These are any water connections for taps that are
needed in communal or service areas ie bin stores.
We also need a complete list of water fittings which you propose to install in the development, this includes any landlord
supply fittings.
The meter can either be installed in the plant room or externally, in a meter chamber, at the boundary of the property. You
can also request an energy management system (pulse unit) to be installed which enables you to read your meter remotely.
We also need full schematic drawings and internal layout plans of each floor, so we can make sure the water system is
designed correctly, and won’t cause issues for your development.
Please provide the management company details. We will undertake checks to ensure the company is currently operating
before we send the quote for the connection, and legal agreement for the water bill.
5c) Water storage facilities are recommended for multi-occupancy premises or any buildings with more than two floors. We
recommend a minimum of half a day’s storage to allow for any issues that could happen on the water network ie burst pipes.
If you’re installing water storage and booster tanks please also advise the size of the tank being installed, the size of the
inlet valve and the flow rate required into the tank. This will help us to establish if the size of the water connection you have
asked for is suitable for your requirements, this means the flow will be sufficient and there will be no impact on water quality
for the building.
5d) Please note we do not guarantee water supplies for firefighting. You are advised to consider water storage for this purpose.
For commercial properties a separate supply for firefighting purposes will be required in addition to your drinking water
supply. We also don’t upsize our network for supplies for firefighting.
6: Water efficiency and sustainable drainage
We offer discounts against the water and wastewater infrastructure charges that are payable when properties are connected
to our networks. These discounts apply to buildings that are built to meet certain criteria for water efficiency and/or drain
wastewater away from our existing sewerage networks.
Water
If the flats and apartments you’re building are water efficient, you may be able to get a discount on the total cost of the new
water supply for your property. If you fit water efficient fittings and appliances which mean the water use in the house will be
110 litres or less per person, per day, you will be eligible for the discount. To get the discount you will need to complete the water
fittings calculator www.thewatercalculator.org.uk/calculator.asp and include the report and completion certificate with your
application. A copy needs to be provided for each type of property you’re building.
Wastewater
Sustainable drainage, such as soakaways and ponds, means surface water isn’t channelled directly into sewers and watercourses
which can help to avoid flooding. Properties built so surface water drainage does not enter the United Utilities’ public sewer
system may be eligible for a discount on the total cost of their wastewater connection.
Further information on infrastructure charges and how our discounts are applied is available at unitedutilities.com/
charges-scheme.
7: Check list
Please use the check list to make sure you have included all of the information required as the quote will be based on the
information you provide in your application.
There is a fee for providing a quote which must be paid at the time of submitting the application form. You can pay by:
• Cheque: please make payable to United Utilities and enclose with your application. If you’re emailing your form, write the site
address including the postcode on the back of the cheque (so we can match it to your application), and post it to the address
below.
• Credit or debit card: payment will need to be taken over the phone, we’ll call you within three working days on the number
provided in section 1.
• BACS: when we receive your application we will contact you within three working days with our BACS details and a reference
number. If you already have our BACS details, it’s important that you don’t pay before you’ve received the reference number
for this application. Please make sure you use this number as the reference for the transaction when making your transfer,
otherwise we may not be able to match your payment to your form and this will slow down your application.
If, upon further investigation it is found that your development will need a new main(s) to be installed to service your site, additional
application fees and design fees will be required. If this is the case, we will advise you and request payment for the additional fees.
When you’ve completed your application form, please save it and email it to us at: DeveloperServicesWater@uuplc.co.uk
Alternatively you can print it and send it to us at: United Utilities Developer Services, 2nd floor Grasmere House, Lingley Mere
Business Park, Lingley Green Avenue, Great Sankey, Warrington WA5 3LP.
t ~.united About us
United Utilities is the North West’s
’ water company. We keep the taps flowing and toilets
\::, Utilities flushing for seven million customers every day. From Crewe to Carlisle, we work hard
behind the scenes to help your life flow smoothly.
Water for the North West
United Utilities Water Limited, Haweswater House, Lingley Mere Business Park, Lingley Green Avenue, Warrington WA5 3LP.
Registered in England and Wales. Registered Number 2366678.
AWS2A-03/20v2 03/20/SD/8607
