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Rajagiri College of Management and Applied Sciences

The document contains a 24 question survey about online shopping habits and preferences. It collects demographic information like gender, income level, and occupation. It also asks respondents about their online shopping frequency, payment methods, factors influencing purchase decisions, past experiences, expectations, how family/friends impact buying, preferred product categories, time spent online daily, perceptions of savings, security, trust in retailers, and comparisons to physical store shopping. It concludes by soliciting suggestions about online retailer Vismay.

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447 views6 pages

Rajagiri College of Management and Applied Sciences

The document contains a 24 question survey about online shopping habits and preferences. It collects demographic information like gender, income level, and occupation. It also asks respondents about their online shopping frequency, payment methods, factors influencing purchase decisions, past experiences, expectations, how family/friends impact buying, preferred product categories, time spent online daily, perceptions of savings, security, trust in retailers, and comparisons to physical store shopping. It concludes by soliciting suggestions about online retailer Vismay.

Uploaded by

super Man
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Rajagiri College of Management and Applied Sciences

Name of the customer

Age:

1. What is your Gender? 


a) Male
b) Female
c) Other
2. Which area you belongs to?
a) Rural
b) Urban
3. What is your occupation/ Employment status? 
a) Student
b) Professional
c) Government Employee
d) Self Employed
e) Other …………………..
4. Which category best describes your disposable income?
a) <5000
b) 5000-6999
c) 7000-8999
d) 9000-10999
e) 11000-12999
f) >=13000
5. Do you have your own internet connection? 
a) Yes
b) No
6. What motivates you to buy Online? 
a) Easy Payment
b) No hidden cost
c) Wide range of products
d) No travel to shop
Rajagiri College of Management and Applied Sciences

7. Do you feel that the online marketers are providing competitive prices? 
a) Yes
b) No
c) Can’t Say
8. What factors help you to decide which site to use for online shopping? 
a) Search Engine
b) Personnel Recommendation
c) Special Offers on Sites
d) Online Advertising
e) Tv Advertising
9. How do you make your payments on internet ? 
a) Debit/Credit Card
b) Internet Banking
c) Paypal
d) Google Wallet
e) Cash on Delivery
10. How often you do Online shopping? 
a) Once a month
b) Once a week
c) Twice a month
d) Twice a week
11. How is your previous experience with online purchases?
a) Very Good
b) Good
c) Neutral
d) Bad
e) Very Bad
Rajagiri College of Management and Applied Sciences

12. What is your future expectations of online shopping?


a) Very Good
b) Good
c) Neutral
d) Bad
e) Very Bad
13. How much does family affect online purchase? 
a) Very Good
b) Good
c) Neutral
d) Bad
e) Very Bad
14. How much does friends affect online purchase? 
a) Very Good
b) Good
c) Neutral
d) Bad
e) Very Bad
15. Which product does you have more preferred from the product range
offered by VISMAY?
a) Churidar Material
b) Kurtis
c) Bottom Wear
d) Art Silk Products
e) Sarees
16. How much time do you spend online daily? 
a) <30 min
b) 1-2 hours
c) 2-5 hours
d) >5 hours
Rajagiri College of Management and Applied Sciences

17. Are you saving money while purchasing items online? 


a) Always
b) Often
c) Sometimes
d) Rarely
e) Never
18. Do you compare price through different price comparison websites? 
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never
19. Do you find it secure to purchase things online? 
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never
20. Do you trust the internet retailer? 
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never
21. Is purchasing online saves time compared to purchasing items on a store? 
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never
Rajagiri College of Management and Applied Sciences

22. Is purchasing online involves less effort compared to purchasing items at a


store? 
a) Always
b) Often
c) Sometimes
d) Rarely
e) Never
23. Do you feel that online shopping is better than shopping at brick and mortar
store? 
a) Yes
b) No
c) Can’t Say
24. Any suggestions and comments about online shopping of Vismay ?
Rajagiri College of Management and Applied Sciences

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