Beauty Therapist

(Job Role)

Qualification Pack: Ref. Id. BWS/Q0102

Sector: Beauty and Wellness

Textbook for Class XI

 ISBN 978-93-5292-150-8
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 Foreword

The National Curriculum Framework–2005 (NCF–2005)

recommends bringing work and education into the domain of
the curricular, infusing it in all areas of learning while giving it
an identity of its own at relevant stages. It explains that work
transforms knowledge into experience and generates important
personal and social values such as self-reliance, creativity and
cooperation. Through work one learns to find one’s place in the
society. It is an educational activity with an inherent potential for
inclusion. Therefore, an experience of involvement in productive
work in an educational setting will make one appreciate the worth
of social life and what is valued and appreciated in society. Work
involves interaction with material or other people (mostly both),
thus creating a deeper comprehension and increased practical
knowledge of natural substances and social relationships.
Through work and education, school knowledge can be easily
linked to learners’ life outside the school. This also makes a
departure from the legacy of bookish learning and bridges the gap
between the school, home, community and the workplace. The
NCF – 2005 also emphasises on Vocational Education and Training
(VET) for all those children who wish to acquire additional skills
and/or seek livelihood through vocational education after either
discontinuing or completing their school education. VET is expected
to provide a ‘preferred and dignified’ choice rather than a terminal
or ‘last-resort’ option.
As a follow-up of this, NCERT has attempted to infuse work
across the subject areas and also contributed in the development
of the National Skill Qualification Framework (NSQF) for the
country, which was notified on 27 December 2013. It is a quality
assurance framework that organises all qualifications according
to levels of knowledge, skills and attitude. These levels, graded
from one to ten, are defined in terms of learning outcomes, which
the learner must possess regardless of whether they are obtained
through formal, non-formal or informal learning. The NSQF sets
common principles and guidelines for a nationally recognised
qualification system covering Schools, Vocational Education and
Training Institutions, Technical Education Institutions, Colleges
and Universities.
It is under this backdrop that Pandit Sunderlal Sharma Central
Institute of Vocational Education (PSSCIVE), Bhopal, a constituent
of NCERT has developed learning outcomes based modular
curricula for the vocational subjects from Classes IX to XII. This
has been developed under the Centrally Sponsored Scheme of
Vocationalisation of Secondary and Higher Secondary Education of
the Ministry of Human Resource Development.
This textbook has been developed as per the learning outcomes
based curriculum, keeping in view the National Occupational
Standards (NOS) for the job role and to promote experiential learning
related to the vocation. This will enable the students to acquire
necessary skills, knowledge and attitude.
I acknowledge the contribution of the development team, reviewers
and all the institutions and organisations, which have supported in
the development of this textbook.
NCERT would welcome suggestions from students, teachers and
parents, which would help us to further improve the quality of the
material in subsequent editions.

Hrushikesh Senapaty
Director
New Delhi National Council of Educational
June 2018 Research and Training

iv
 About the Textbook

The Beauty and Wellness sector is growing at a fast pace and is an

important industry in India. The reason for this exponential growth
is the rising consumerism, globalisation and changing lifestyles of
consumers. The rapid growth in the Beauty and Wellness Industry,
with the entry of many small and large companies, has led to a huge
demand for trained personnel to perform various job roles, such as
Assistant Beauty Therapist and Beauty Therapist.
A Beauty Therapist is responsible for arranging and providing
various beauty therapy services, such as manicure, pedicure,
threading, waxing, mehendi and make-up. The textbook for the job
role of a ‘Beauty Therapist’ has been developed to impart knowledge
and skills through hands-on learning experience, which forms a
part of experiential learning.
The textbook has been developed with the contributions and
expertise provided by subject and industry experts, and academicians
for making it a useful and enriching teaching–learning resource
material for students. Care has been taken to align the content of
the textbook with the National Occupation Standards (NOSs) for
the job role so that the students acquire necessary knowledge and
skills as per the performance criteria mentioned in the respective
NOSs of the Qualification Pack (QP). The textbook has been reviewed
by experts to ensure that the content is not only aligned with the
NOSs but is also of high quality. The NOSs, along with their codes
as mentioned in the Qualification Pack for the job role of a Beauty
Therapist, are as follows:
(1) BWS/N9001 : Prepare and maintain the work area
(2) BWS/N0104 : Perform skincare services
(3) BWS/N0105 : Perform depilation services
(4) BWS/N0401 : Perform manicure and pedicure services
(5) BWS/N0106 : Perform make-up services
(6) BWS/N0128 : Operate electronic equipment to provide safe
facial services
(7) BWS/N0129 : Perform salon reception duties
(8) BWS/N9002 : Maintain health and safety standards in the
work area
(9) BWS/N9003 : Create a positive impression in the work area
 Unit 1 of the textbook introduces the various career opportunities in
the Beauty and Wellness sector. It also describes various beauty therapy
services, such as manicure, pedicure, make-up, hairdo, etc., and the
importance of such treatments. General guidelines for maintaining the
work area, as well as, health and safety standards to be followed within
the sector are covered in the Unit. Unit 2 deals with skincare services. It
describes the actions of the face, neck and shoulder muscles so that the
learners can use this information while providing massage to a client.
The Unit also includes bleaching, a beauty treatment that destroys
melanin and gives a pale golden look to finer facial hair. Unit 3 deals
with manicure and pedicure services. It also covers the anatomy of the
hand, feet and nail, so that the learners get an in-depth understanding
of the kind of treatment or therapy that the client needs to be given.
Unit 4 deals with depilation services, such as waxing and threading,
wherein unwanted body hair are removed. It also deals with alternative
hair removal techniques.

Vinay Swarup Mehrotra

Professor and Head
Curriculum Development and
Evaluation Centre and NSQF Cell
PSSCIVE, Bhopal

vi
 Textbook Development Team

Members
Annu Wadhwa, CEO, Beauty and Wellness Sector Skill Council,
New Delhi
Arti Amarendra, Director, Arti Salon, Chennai, Tamil Nadu
Bharti Taneja, Founder, Alps Cosmetic Clinic, New Delhi
Gurpreet Seble, Owner, Nail Spa by Gurpreet, Mumbai, Maharashtra
Joban Mani, Director, Nail Pro, New Delhi
Maya Paranjapye, Trustee, Association of Beauty Therapy and
Cosmetology, Mumbai, Maharashtra
Pratibha Dusaj, Head, Standards and Quality Assurance, Beauty
and Wellness Sector Skill Council, New Delhi
Sangita Chauhan, President, All India Hair and Beauty Association,
New Delhi
Sohini Guha, Manager, Standards and Quality Assurance, Beauty
and Wellness Sector Skill Council, New Delhi
Vaijayanti Balachandran, Founder, Rand R. Salons YLG,
Koramangala, Bengaluru, Karnataka
Vaishali Shah, Education Head, LTA School of Beauty, Bhopal,
Madhya Pradesh
Vikram Bhatt, Director, Enrich Salon and Academy, Ahmedabad,
Gujarat

Member-coordinator
Vinay Swarup Mehrotra, Professor and Head, Curriculum
Development and Evaluation Centre and NSQF Cell, PSSCIVE,
Bhopal, Madhya Pradesh
 Acknowledgements

The Council expresses its gratitude to all members of the Project

Approval Board (PAB) and officials of the Ministry of Human
Resource Development (MHRD), Government of India, for their
cooperation in the development of learning outcome-based curricula
and courseware.
We express our gratitude to Vandana Luthra, Chairperson,
Beauty and Wellness Sector Skill Council, and Founder, VLCC,
Gurugram, Haryana, and Blossom Kochhar, President, National
Hair and Beauty Association, New Delhi, for their valuable inputs
and suggestions. The support of Rajesh Khambayat, Joint Director,
PSSCIVE, Bhopal, is highly appreciated in developing this textbook.
The contributions of our colleagues at the NCERT, and members
of the textbook review committee — Saroj Yadav, Professor and Dean
(Academic) and Chairperson; Ranjana Arora, Professor and Head,
Department of Curriculum Studies; Bharti, Associate Professor,
Department of Education in Gender and Special Needs; and
Shveta Uppal, Chief Editor, Publication Division, NCERT, are duly
acknowledged. We are also thankful to officials in the National Skill
Development Agency (NSDA), National Skill Development Corporation
(NSDC), and Ministry of Skill Development and Entrepreneurship
for their support.
The images used in the textbook have been sourced from the
Creative Commons License. They have been selected with care
and diligence for clearer understanding of learners. Care has been
taken not to violate any copyright issue. The images are meant for
educational purpose only and are being provided for the personal
use of students and teachers.
We thank the Department of Sports and Youth Welfare (Madhya
Pradesh)–VLCC Academy, Bhopal, for photographs on the book’s
cover. Sunita Koli, Computer Operator (Grade III), PSSCIVE, Bhopal,
is acknowledged for typing the manuscript.
Gratitude is also due to the Publication Division, NCERT, for
transforming the manuscript into an attractive textbook. Special
thanks are due to Sweta Jha, Editor (Contractual) for copyediting
the manuscript. Pawan Kumar Barriar, DTP Operator, Publication
Division, NCERT, Nitin Kumar Gupta, Masihuddin and Sachin
Tanwar, DTP Operators (Contractual) are thanked for flawless layout
and design.
 Contents

Foreword iii
About the Textbook v
Unit 1: Beauty and Wellness Industry, and Beauty Therapy 1
Session 1: Career Opportunities in the Beauty and Wellness Sector 3
Session 2: Beauty Therapy Services 9
Session 3: Preparing and Maintaining the Work Area 15
Session 4: Health and Safety in the Work Area 25
Unit 2: Skincare Services 44
Session 1: Anatomy and Physiology of the Skin 45
Session 2: Types of Skin and Skincare 51
Session 3: Actions of the Facial, Neck and Shoulder Muscles 65
Session 4: Bleaching 71
Unit 3: Manicure and Pedicure Services 76
Session 1: Anatomy of the Nail, Hand and Feet 77
Session 2: Manicure 85
Session 3: Pedicure 98
Unit 4: Depilation Services 105
Session 1: Waxing 107
Session 2: Threading 122
Glossary 130
Answer Key 133
“Healthy skin is crucial for providing
the right canvas for applying make-up,
to enhance natural beauty and create
natural healthy looking skin.”

– Caroline Frazer