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Incident Investigation Guide

1. Incident investigations are carried out after incidents or near misses occur to determine the root cause, which is the direct cause of the incident. 2. The main steps of an incident investigation include securing the incident scene, interviewing witnesses, identifying physical evidence and root causes, and writing a final report with conclusions and recommendations. 3. It is the employer's responsibility to ensure incident investigations are effective and that identified hazards are corrected. Witness interviews should be fact-finding, not fault-finding.

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0% found this document useful (0 votes)
58 views24 pages

Incident Investigation Guide

1. Incident investigations are carried out after incidents or near misses occur to determine the root cause, which is the direct cause of the incident. 2. The main steps of an incident investigation include securing the incident scene, interviewing witnesses, identifying physical evidence and root causes, and writing a final report with conclusions and recommendations. 3. It is the employer's responsibility to ensure incident investigations are effective and that identified hazards are corrected. Witness interviews should be fact-finding, not fault-finding.

Uploaded by

Madalina Fotea
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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1 4

Module I 2 5

3 7

4 9

5 11
6 12

7 15

8 16
9 21
10 4

1 3
Incident Imvestigation

2 4
Module II

3 6

4 9, 10, 11

5 19

1 6
2 5

3 7

4 10

5 13

6 26
7 29

8 31

9 35
Module III

10 38
Module III
11 41

12 43
13 48
14 51

15 53

16 55

17 56

18 57
19 61

20 68

1 6
2 6
3 12

4 13
Module I

5 17

6 21

7 25, 26, 27

8 28

9 29, 30
10 8

1 4
2 5
3 8

4 12
Module II

5 14

6 17

7 21
8 24
9 26,27,28
10 29

1 5

2 6

3 8
4 12

5 14

6 16
7 20
Module III

8 24

9 26
10 28

11 32

12 33

13 34

14 35

15 37, 39

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2 6

3 8
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5 18
Module IV

6 19

7 20

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9 27
10
The following statements are correct:

True or False: Some make a distinction between accident and incident. They use the
term incident to refer to an unexpected event that did not cause injury or damage
that time but had the potential.

Incidents happen because:


True or False: Protecting employees from seemingly arbitrary incidents should be a
top priority.
When are Incident Investigations carried out?
What is the root cause?

True or False: Anyone can investigate incidents or near misses without any training.

Who should conduct an Incident Investigation?


Should the supervisor be on the Incident Investigation team?
The CSA Standard for Incident Investigation is:

True or False: Regulation 8, Accidents causing serious bodily injury, states that an
employer shall give notice to the division as soon as is reasonably possible of every
accident at a place of employment that may cause the death of a worker.

Regulation 8 deals with:

Dangerous occurrence is defined as:

The following are examples of dangerous occurrences:

True or False: The employer is responsible for correcting problems that the Safety
Committee or representative identify.

What are the main Incident Investigating Steps?


What are the stept that should e followed during an emergecy?
True or False When it comes to investigating an incident, it’s enough just to plan for
incident investigation without any tools.
Why should the incident scene be isolated and secured?
True or False: All prospective witnesses should be informed that the purpose of the
investigation is fact-finding, not fault-finding.
When interviewing witnessess you should ask the following:
During interviews:
Once you have identified, collected and verified physical evidence, collected
documents and completed witness interviews, you must
An example of a direct cause of an incident is:
In order to find the root cause, you should examine:
True or False: A simple, but effective way of finding the causes for an incident is to
keep asking who, what, where, when and how.
The causes of any incident can be grouped into the following categories:
When should you write the final report?
The final report can include the following:
True or False: The report should not include the techniques, methods and equipment
used by the investigators.
Once you’ve presented your conclusion in the final report, you shoud:
True or False: The employer ultimately is responsible for the effectiveness of incident
investigations.
After writing the final report, you should:
True or False: Elimination of hazards, is the last line of defence.
True or False: If there is human error, make recommendations about disciplining
anyone who may be at fault.

The CSA Standard for Hazard identification is:


A hazard can be defined as:
Factors that influence the degree or likelihood of risk are:

During a Risk Assessment you should:

Risk Assessments should be done:


True or False: The Risk Assessment must take into account not only the current state
of the workplace but any potential situations as well

Employers must:

True or False: As an employee, you dont have any role to play in preventing work-
related injuries and diseases.
As an employee, you have the following rights:
Some hazards examples are:

Hazards arise from the following aspects of work and their interaction:
The following are considered psychosocial hazards:
To be sure you identify all hazards at work, you should:

An adverse effect can be defined as:

True or False: Ranking or prioritizing hazards is one way to help determine which risk
is the most serious and thus which to control first.

If something is classified as low-risk, you can:

If the hazard can not be eliminated, next you should:


True or False: Once finished, the assessment shouldn’t be reviewed.
As a worker:
Control measures should:

Biological hazards include:

Blood-borne pathogens are viruses or bacteria that can be transmitted through:

Most bacteria can be found on/in:


Examples of substances that pose a chemical hazard include:
True or False: Welding activities pose many hazards, including exposure to invisible
gaseous fumes.
Exmples of physical hazards are:
The significant health disorders related to excess body heat are:

True or False: Unguarded moving machinery parts don’t pose a safety hazard.

Ergonomic hazards are a result of physical factors that can result in:
Examples of psychosocial hazards include:
True or False: Manufactoring risks include risk of electrocution, which may be caused
by contact with faulty electrical installations or equipment.

What are the main hazards of the Construction Industry?

What are the main risks in the Health Industry?

The following are common hazards in the Tranportation Industry:

The following industries involve risks of pulmonary disease due to inhalation of


fumes or dusts:

Some of the most common workplaces hazards are:

True or False: It’s the employer’s and supervisor’s duty to inform workers of health
and safety hazards.
Preventive measures should first:
Under section 28 of the Act, workers have a duty to:
The employer should:
True or False: Each time training is provided to an employee, the employee shall
acknowledge in writing that they received it and the employer shall acknowledge in
writing that they provided it.

The employer shall review the employee training program, and revise it:

Your employer doesn’t have to post the OHSA and other health and safety
information in your workplace, such as an occupational health and safety poster.

If you have reason to believe that the work you are doing, or the equipment you are
using might hurt you, or someone you work with, you should:
The second stage of the refusing work process involves the following steps:
An incident is a planned event, that should not lead to any damage or injury.

People miscalculate procedures

After incidents or near misses occur


The root cause is the direct cause of the incident.

People who are experienced in incident causation models.


Yes, this person is likely to know most about the work and persons involved.
CSA Standard Z2030-12

Incidents that cause damage.

An occurrence that most certainly lead to a fatality.

An atmosphere-supplying respirator has not been maintained properly. A worker using it is


nearly overcome by poison gas.

Scene management and scene assessment.


Panic.

Stabilizes situation, slowly bringing it back to normal.

When did you find out about the incident? How?


Do not rush the witness.

Go home, your work is done.

Lack of training and supervision;


Policies
1

task, material, environment, personnel, and management


Whenever you want.
Purpose of the investigation

Call your employer.

Take no action.
1

CSA Z1002 Standard


An object that doesn’t cause any harm.
the nature of the exposure

Identify hazards and risk factors that have the potential to cause harm

Once every 2 years.

ensure that employees have the necessary information, training and supervision to perform
their jobs safely.
1

Right to know
food and beverages

physical work environment


stress
Just work until you see one.

changes in body function or the structures of cells that can't lead to any disease

keep the process going, but monitor regularly.

use PPE
1
You don’t have to report hazards.
remain effective

Chemicals

Skin contact

Flowers
Hair dye, shampoos, conditioners and henna products.

Harassment
Heat Exhaustion

Eye Injury
Falls, slips

Slips, trips and falls.

Risk of contracting a communicable disease from sick patients.

Injuries while performing various functions of a heavy truck driver.

Health Care

Walking on dry floor.

reduce hazards
report any missing PPE
Provide each employee with health and safety training

Yearly

Go home.
Worker or employer or employer calls the Ministry of Labour.
An Incident is an occurrence, condition, or situation arising in the course of work that resulted in, or could
have resulted, in injuries, illnesses, damage to health, or fatalities.

equipment fails

To fulfill legal requirements


The root cause is the base, underlying reason an incident occurred.

People who are experienced in investigative techniques.


No, there may be an attempt to gloss over the supervisor’s shortcomings in the incident.
CSA Standard Z1005-17

Incidents that cause injury.


Any occurrence that does not result in, but could have resulted in, a condition or circumstance of an
accident.

A partially cut tree in a logging area is left standing. It falls while workers are out of the area. Workers could
have been struck had they been working there.

Witness management.
Priority should be property damage.

Ensures that incident scene and evidence will not be disturbed.

Are you single?


Make promises to assure the witness.

Make the final report.

Inadequate tools, equipment and materials;


Procedures
0

substance, material, environment, witnesses, and management


Once you are satisfied that you know why the incident happened.
Techniques, methods and equipment

Propose short-term recommendations

Control the hazards.


0

CSA Z2302 Standard


Any source of potential damage, harm or adverse health effects on something or someone.
how the person is exposed

Analyze and evaluate the risk associated with that hazard

Before new processes or activities are introduced.

create a Hazard Prevention Program.


0

Right to Participate
an object that can cut

equipment, materials and substances used


radiation
Look at accident / incident / near-miss records

any change in your mood

keep the process going; however, a control plan must be developed and should be implemented as soon as
possible
substitute the hazard
0
You can report hazards by filling a form.
be fit-for-purpose

Bacteria

Hugs

Keyboard
Cleaning chemicals.

Fire
Heat Stroke

Skin Injury
Harassment

Biological hazards.

Risk of cuts and stings, as a result of using sharp tools, scalpels and syringes.

Digestive tract disorders caused by irregular eating , bad diet habits and stress.

Mining

Repeating the same movements over and over, especially if you are in an awkward position or you use a lot
of force.

eliminate hazards
report anu defective PPE
Provide transportation to every worker

Whenever there is a change in conditions in respect of the hazards

Initiate the process of refusing unsafe work.


Ministry of Labour Inspector investigates the situation.
An incident is any unplanned, unwanted event that may or may not cause injury,
illness or damage.

Supplies are faulty, or the environment changes in unexpected ways.

To process workers compensation claims


The root cause is the indirect cause of the incident.

People who are knowledgeable of legal or organizational requirements.


There are advantages and disadvantages.
CSA Standard Z5005-10

All incidents.

An occurrence that should not be investigated.

A partially completed masonry wall is blown over during the night. If the wall had
collapsed during the day, workers would almost certainly have been injured.

Incident Investigation, data collection and data analyze.


Eliminate and contain hazards.

It can provide valuable witnesses.

What work was being done before and at the time of the incident?
Do not judge and do no display anger.

Analyze the evidence to discover what caused the incident.

Driving and hitting something.


Plans
task, knowledge, by-passers, personnel and fate.
After speaking with witnesses.
Incident summary

Propose long-term recommendations.

Correct weaknesses in the health and safety system.

CSA Z4512 Standard


A source of potential damage or harm that can not lead to death.
the severity of the effect
Determine appropriate ways to eliminate the hazard, or control the risk when the
hazard cannot be eliminated
Before changes are introduced to existing processes.

conduct monthly inspections

Right to refuse any work


wet floor

work tasks and how they are performed


heat
Look at foreseeable unusual conditions.
any change in body function or the structures of cells that can lead to disease or
health problems

investigate the process and implement controls immediately

ignore it

You can report hazards verbally.


be suitable for the nature and duration of the work,

Viruses

Blood

Bathrooms
Water and soft drinks.

Electricity
Heat Cramps

Musculoskeletal injuries.
Violence

Electrocution caused by contact with faulty electrical equipment or installations.

Exposure to animal bacteria.

Danger of being violently attacked by unsatisfied patients.

Logging and Forestry

Slipping, tripping or falling.

use PPE
use PPE if required
Inform the employee on the hazard prevention program

Whenever new hazard information in respect of a hazard in the work place


becomes available

Refuse to work.
Inspector gives decision to worker
Incidents and accidents have nothing in common.

All of the above

All of the above


None of the above.

All of the above


None of the above.
CSA Standard Z1005-29

None of the above.

None of the above.

All of the above

All of the above


Secure the area.

Ensures easier crowd control.

What music do you listen to?


Do not antagonize any witness.

None of the above.

Departures from safe work procedures.


All of the above
None of the above.
After gathering evidence.
All of the above

All of the above

Monitor the effectiveness of corrective action.

CSA Z3001 Standard


None of the above.
All of the above

All of the above

Only once.

All of the above

Right to refuse unsafe work


All of the above

All of the above


violence
All of the above

None of the above.

stop the process and implement controls

None of the above.

You don’t have any duties.


All of the above

All of the above.

Bodily fluids

Desk
Disinfectants.

All of the above.


All of the above.

All of the above.


Cut from objects

Exposure to animal bacteria.

Risk of falling trees.


Hazard of contracting a communicable disease from sick
people.

Transportation

Working far from machinery.

substitute hazard
All of the above.
All of the above.

Monthly

Inform your supervisor.


All of the above.

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