Vocabulary B Choose the correct option to complete the sentences.

Tick (✔) if both options

are possible.
1 It is widely used / common practice where I live to greet business visitors formally and
shake their hands.
2 Did you come across / put off by many people from your country when You were
studying abroad? Or were You the Only student from Lithuania?
3 It is considered rude / impolite not to take your shoes Off when You sit on the floor ina
restaurant in my country.
4 While they were living in India, their children came across / became fluent in the local
dialect and quickly learnt all the nuances / politeness of the language.
5 I was very surprised to learn that Office workers in the UK tend to / usually have a quick
lunch alone / lonely sitting at their desks. We usually eat together and have One Or two
hours for lunch in my culture.
6 Did you get used to / Were you put off eating with chopsticks when You were living in
Japan? Or was it difficult to learn?

C Look at these groups of words. Which is the odd one out? Give reasons for
your answers.
1 friendly sociable shy communicative
2 Loud silent q u i e t reserved
3 Polite rude friendly respectful
4 direct Open honest mean
5 kind helpful dishonest generous
6 indirect disrespectful rude abrupt
7 unhelpful kind O f f e n s i v e d i s r e s p e c t f u l
8 formal reserved annoying polite
UNIT 7 Working abroad
Lesson 7.2 Cultural anecdotes

Listening A Put José’s story about working in India in the correct order. Then listen
again and check your answers.

a The Indians believed it encouraged a positive Outcome.

b It was quite a different experience to doing business back at home.
c At the time I was working as the Regionals Financial Director Of a construction company.
d After the customary greetings and introductions, the chairman then turned on some
chanting music.
e Once, I went to a meeting with the chairman of a bank in Mumbai.
f And when I went into his Office, I was surprised to see a shrine set Upon the table.

B Listen again to Keith talking about working in Kenya. Complete the sentences.
1 Optimism is reflected in Kenyan society by the catchphrase ‘ ’,
Or ‘NO ’.
2 Keith was working in Nairobi, workers preferred to
without questioning them.
3 He found it very when workers admitted that they couldn’t meet a deadline,
although they to them.
4 hand, the Optimism of Kenyans helped lighten the
Office in times of stress.

C Listen again to Shivani talking about working in India. Complete what she says using the
verbs in the box in the correct form.

fall go have have to leave quit not explain work.

1 While I as a supervisor in a call centre in Delhi for a multinational, I

report to my boss in LOs Angeles.
2 A lot of my coworkers ill with a virus that round.
3 I was going to work early and I late at night to cover for them.
4 I all the problems we . That was my mistake.
Grammar 5 I couldn’t work there after that, so I, my job.

D Read about the experience of a Pole working in the USA. Complete the text with the
Past Simple, Past Continuous or Past Perfect Simple form of the verbs in brackets.
There may be more than one possible answer.

The first time I 1 (go) to the States was in When it came to distances, street signs 10
2007. Things were going well and the economic crisis of (give) information in minutes rather than in miles.
2008 2 (not happen) yet. It was an I 11 (be tell) that, although you lived close
important moment in my life and the first time for many to the expressway and the nearest exit was just ten miles
things. It was the first time I was working for a global away, it 12 (not give) the distance because
corporation, and not a Polish company, the first time. it depended on the time it 13 (take) to
I3 (use) English at work, and the first timeI drive on a busy community road.
4
(live) abroad. I immediately noticed Then there were the sidewalks. On my first day, when
small differences: relations 5 (be) more I 14 (walk) to the office – almost everyone
business-like and distance was measured in time. I also else 15 (drive) everywhere – I saw
observed that Americans 6 (deal) with sidewalks that suddenly 16 (end) in the
everyday things like conversations or sidewalks middle of nowhere. And sidewalks between two
differently. properties next to each other 17 (not be
I quickly realized communication was much faster. People connect). When I asked about this, people said there
said, ‘Hi, how’s it goin’?’ and 7 (get) down was no profit in connecting them, that they weren’t
to business. There 8 (not be) even time to commercial properties and nobody walked there.
ask the other person how they 9 (feel)! I 18 (never hear) of that before!
UNIT 7 Working abroad
Lesson 7.3 Communication skills: Decision-making

Functional A Correct the wrong word or wrong word form in each sentence.
language 1 I’d rather we talk about price now.
2 If it were up to me, I will cancel the contract.
3 We’d prefer not to discussing that issue in this meeting.
4 She’s keen for sign the agreement as soon as possible.
5 Our preference would is to Outsource this process.
6 We’re happy to adapting the software to your specific needs.
7 I don’t mind change the date of the meeting.
8 I’d rather started the meeting at 9 a.m. than 10 a.m.
UNIT 7 Working abroad
Lesson 7.4 Business skills: Relationship-building

Functional A Match each strategy (1–5) with a suitable question (a–e).

language 1 Be interested and ask questions. a It seems like your music is important for
2 Be careful your interest doesn’t sound like You. Is that right?
interrogation. b I also like diving. Where do You usually go?
3 Don’t make assumptions about people from c I’m interested to hear more.
the first impressions You have of them. d SO, tell me about your work.
4 Find Out and talk about things You have in e SO, it was a good holiday? What was the
common, e.g., planes, family, etc. best part?
5 Try to talk about things the Other person
wants to talk about.

B Put the words and phrases in the correct order to make relationship-building questions.
1 to do / What do / free time? / like / in your / You.
2 favorite / your / food? / What's
3 at work / Tell me / during / your studies. / about / Or / your best day
4 What / most / You / Of? / proud / are.
5 Tell me / did / new you / it go? / this year. / How did / something
6 Technology / DO You / like / in your / free / avoid / to use / time? / Or
UNIT 7 Working abroad
Lesson 7.5 Writing: Making recommendations

Functional A Choose the correct option in italics.

language 1 You Ought to seek / seek / seeking legal advice.
2 You’d better listen / to listen / listening to the instructions carefully.
3 We strongly recommend that reducing / you reduce / to reduce the workforce.
4 One idea that builds / is to build / building the factory in Asia.
5 It is recommended that the company recruits more staff / to recruit more staff /
recruiting more staff.
6 If I will be / am / were you, I’d speak to the team leader about it.
7 How about to find / that you find / finding new Offices?
8 My recommendation would to update / be to update / updating the website.
9 One thing you are doing / able to do / could do is speak to a consultant.
10 Why don’t we having / have / to have another meeting next week?