Software

TAPCON®-trol
User Guide

2226829/02 EN . TAPGUARD® 260

© All rights reserved by Maschinenfabrik Reinhausen
Dissemination and reproduction of this document and use and disclosure of its content are strictly prohibited
unless expressly permitted.
Infringements will result in liability for compensation. All rights reserved in the event of the granting of patents,
utility models or designs.
The product may have been altered since this document was published.
We reserve the right to change the technical data, design and scope of supply.
Generally the information provided and agreements made when processing the individual quotations and orders
are binding.
The original operating instructions were written in German.
Table of contents

Table of contents

1 Introduction......................................................................................................................... 6
1.1 Manufacturer....................................................................................................................................... 6
1.2 Subject to change without notice......................................................................................................... 6
1.3 Completeness...................................................................................................................................... 6
1.4 Safekeeping......................................................................................................................................... 6
1.5 Notation conventions........................................................................................................................... 6
1.5.1 Information system................................................................................................................................................ 6
1.5.2 Instruction system................................................................................................................................................. 7
1.5.3 Typographic conventions...................................................................................................................................... 7

2 Product description............................................................................................................ 8
2.1 Function description............................................................................................................................ 8
2.2 System requirements........................................................................................................................... 8
2.3 Program interface................................................................................................................................ 9

3 Installation......................................................................................................................... 12
3.1 Standard Installation.......................................................................................................................... 12
3.2 Custom installation............................................................................................................................ 12

4 Operation........................................................................................................................... 15
4.1 Starting TAPCON®-trol..................................................................................................................... 15
4.2 Basic settings.................................................................................................................................... 15
4.2.1 Setting the language........................................................................................................................................... 16
4.2.2 Setting paths....................................................................................................................................................... 17
4.2.3 Setting communication options........................................................................................................................... 17
4.2.4 Setting report options.......................................................................................................................................... 23
4.3 Establishing connection..................................................................................................................... 24
4.4 Managing groups of devices.............................................................................................................. 25
4.4.1 Inserting group.................................................................................................................................................... 25
4.4.2 Opening group..................................................................................................................................................... 26
4.4.3 Renaming group.................................................................................................................................................. 27
4.4.4 Deleting group..................................................................................................................................................... 27
4.4.5 Archiving groups.................................................................................................................................................. 27
4.5 Managing devices.............................................................................................................................. 28
4.5.1 Create new device............................................................................................................................................... 28

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 Table of contents

4.5.2 Opening device................................................................................................................................................... 30

4.5.3 Changing device data.......................................................................................................................................... 31
4.5.4 Deleting device.................................................................................................................................................... 31
4.5.5 Archiving device.................................................................................................................................................. 31
4.5.6 Setting time on device......................................................................................................................................... 32
4.5.7 Entering service password.................................................................................................................................. 33
4.5.8 Changing SID password...................................................................................................................................... 34
4.5.9 Cyclic database download................................................................................................................................... 34
4.6 Managing parameter sets.................................................................................................................. 36
4.6.1 Downloading parameters.................................................................................................................................... 36
4.6.2 Changing parameters.......................................................................................................................................... 37
4.6.3 Uploading parameters......................................................................................................................................... 37
4.6.4 Changing parameter information......................................................................................................................... 38
4.6.5 Cutting parameter set.......................................................................................................................................... 39
4.6.6 Copying parameter set........................................................................................................................................ 39
4.6.7 Pasting parameter set......................................................................................................................................... 40
4.6.8 Deleting parameter set........................................................................................................................................ 40
4.7 Modules............................................................................................................................................. 40
4.7.1 Life history records.............................................................................................................................................. 41
4.7.2 Tap position designation..................................................................................................................................... 42
4.7.3 Configuring diverter switch inserts...................................................................................................................... 42
4.7.4 Displaying/acknowledging event messages........................................................................................................ 44
4.7.5 Displaying torque monitoring............................................................................................................................... 46
4.7.6 Monitoring contact wear...................................................................................................................................... 48
4.7.7 Displaying maintenance data.............................................................................................................................. 49
4.7.8 Remote................................................................................................................................................................ 49
4.7.9 Deleting module data.......................................................................................................................................... 49
4.7.10 Exporting graphics and diagrams........................................................................................................................ 50
4.8 Exporting and printing data................................................................................................................ 50
4.9 Tools menu item................................................................................................................................ 51
4.9.1 MR-FlashTools.................................................................................................................................................... 51
4.9.2 Network-Config.................................................................................................................................................... 53
4.9.3 CopyMachine...................................................................................................................................................... 54
4.10 Service menu item............................................................................................................................. 57
4.10.1 Erasing non-erasable databases......................................................................................................................... 57
4.10.2 Evaluating database header................................................................................................................................ 57
4.10.3 Parameter database............................................................................................................................................ 58

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Table of contents

4.10.4 Reading Flash file database................................................................................................................................ 58

4.10.5 Service motor data database.............................................................................................................................. 58

5 Fault elimination................................................................................................................ 59

Glossary............................................................................................................................. 60

List of key words............................................................................................................... 61

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 1 Introduction

1 Introduction
This technical file contains detailed descriptions on how to safely and cor-
rectly install and operate the product and remedy simple faults yourself. This
technical file is intended solely for specially trained and authorized person-
nel.

1.1 Manufacturer
The product is manufactured by:

Maschinenfabrik Reinhausen GmbH

Falkensteinstraße 8
93059 Regensburg, Germany
Tel.: (+49) 9 41/40 90-0
Fax: (+49) 9 41/40 90-7001
E-mail: sales@reinhausen.com

Further information on the product and copies of this technical file are avail-
able from this address if required.

1.2 Subject to change without notice

The information contained in this technical file comprises the technical speci-
fications approved at the time of printing. Significant modifications will be in-
cluded in a new edition of the technical file.

The document number and version number of this technical file are shown in
the footer.

1.3 Completeness
This technical file is incomplete without the supporting documentation.

1.4 Safekeeping
Keep this technical file and all supporting documents ready at hand and ac-
cessible for future use at all times.

1.5 Notation conventions

This section contains an overview of the symbols and textual emphasis
used.

1.5.1 Information system

Information is designed to simplify and improve understanding of particular
procedures. In this technical file it is laid out as follows:

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1 Introduction

Important information.

1.5.2 Instruction system

This technical file contains single-step and multi-step instructions.

Single-step instructions

Instructions which consist of only a single process step are structured as fol-
lows:

Aim of action
ü Requirements (optional).
► Step 1 of 1.
ð Result of step (optional).
ð Result of action (optional).

Multi-step instructions

Instructions which consist of several process steps are structured as follows:

Aim of action
ü Requirements (optional).
1. Step 1.
ð Result of step (optional).
2. Step 2.
ð Result of step (optional).
ð Result of action (optional).

1.5.3 Typographic conventions

The following typographic conventions are used in this technical file:

Typographic convention Purpose Example

UPPERCASE Operating controls, switches ON/OFF
[Brackets] PC keyboard [Ctrl] + [Alt]
Bold Software operating controls Press Continue button
…>…>… Menu paths Parameter > Control parameter
Italics System messages, error mes- Function monitoring alarm trig-
sages, signals gered
[► Number of pages]. Cross reference [► 41].
Table 1: Typographic conventions

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 2 Product description

2 Product description
The TAPCON®-trol is used to visualize, operate and configure the device
and to prepare the measured values. You can also back up the device data
using the MR Suite programs and send it to Maschinenfabrik Reinhausen for
analysis if required.

2.1 Function description

The software provides the following functions:
▪ Communication with the device
▪ Reading out the saved parameters and data
▪ Classifying and evaluating this data
▪ Archiving and preserving the data history (is overwritten in the module
memory)
▪ Printing out and converting the parameters and data into the formats
PDF, XLS, BMP etc.
▪ Setting parameters
▪ Undertaking maintenance

The software allows the status of remote hardware to be queried. Depending

on the device equipment, the computer can be linked with the hardware in
various ways:
▪ Connection using 9-pole RS232 interface
▪ Use of modem function
▪ TCP/IP communication

2.2 System requirements

The following system requirements must be satisfied in order to run the pro-
grams of the MR Suite software package:
▪ Operating system: Windows XP, Windows Vista, Windows 7, Windows
Server 2003 R2 or Windows Server 2008 R2
▪ At least Pentium III with 866 MHz or a similar processor (Pentium 4 pro-
cessor or newer is recommended)
▪ At least 512 MB of main memory (1 GB or more is recommended)
▪ Screen resolution of at least 1024 x 768 pixels
▪ At least 500 MB of free hard disk space

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2 Product description

2.3 Program interface

The program interface of the visualization software is split into 5 areas:

Figure 1: Program interface

1 Menu bar 2 Toolbar

3 Display area and input area 4 Status bar
5 Function tree

Menu bar

You can use the menu bar to access all the software's functions. The menu
bar is divided as follows:
▪ File
▪ Group
▪ Device
▪ Parameter set
▪ Settings
▪ View
▪ Tools

Alternatively, some functions can be accessed via context menus. To do

this, right-click on the desired object (a device, for example).

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 2 Product description

Toolbar

In order for the most important visualization software functions to be ac-

cessed quickly, they are clustered together in the toolbar. The following func-
tions are available:

Figure 2: Menu bar

1 Create device 2 Open device

3 Delete device 4 Connect with device
5 Download parameter set 6 Upload parameter set
7 Cyclic database download 8 Set communication
9 Enter service password 10 Change SID password
11 Graphic zoom in 12 Graphic zoom out
13 General view of graphic 14 Print data
15 Export data to Excel 16 Delete data

Display area and input area

The display area and input area form the working area of the visualization
software. All data and information relating to the device is displayed here.
You can enter data and change parameters in this area.

Status bar

The status bar provides information in the following categories:

Figure 3: Status bar

1 Connection status 2 Last 4 digits of serial number

of device
3 Status indicator if there is a 4 Current tap position
connection
5 Enter password (yes/no)

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2 Product description

Function tree

The function tree is used to navigate within the device structure. The visuali-
zation software structures the data and information using the following cate-
gories:

Figure 4: Function tree

1 Device group: May contain 2 Device: Relates to the respec-

one or more devices tive device
3 Parameter set: One or more 4 Modules: For evaluation and
parameter sets can be man- monitoring
aged for each device

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 3 Installation

3 Installation
Installation of the MR-Suite is described in the following section.

Once you have inserted the installation CD in your PC's disk drive and
launched the setup.exe file, you can pick from 2 types of setup:
▪ Standard
▪ Custom installation

You can select the setup type which meets your requirements. Both are de-
scribed below.

3.1 Standard Installation

If you select the "Standard" setup type, the software is installed in full.

To perform the standard installation, proceed as follows:

1. Select the Standard option.

Figure 5: InstallShield - standard installation

2. Click on the Continue > button.

ð The configuration software is installed in full.

Once the installation is complete, continue with device commissioning.

3.2 Custom installation

If you select the Custom setup type, you can select the program features
which are installed.

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3 Installation

To perform the custom installation, proceed as follows:

1. Select the Custom option.

Figure 6: InstallShield - custom installation

2. Click on the Continue > button.

ð A dialog box with all features appears.

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 3 Installation

Figure 7: Selecting and installing features

This feature is installed on the hard disk.

This feature is installed if necessary.
This feature will not be available.

3. Select the installation option desired in the selection list for the
relevant feature.
4. If you have to change the installation path, click on the Change button.
5. Click on the Continue > button.
ð The configuration software is installed with all the selected features.

Once the installation is complete, continue with device commissioning.

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4 Operation

4 Operation
This chapter describes the functions and setting options for the software.

4.1 Starting TAPCON®-trol

In order to start TAPCON®-trol, proceed as follows:
1. Click on the program icon reached via Start > Programs > MR Suite >
MR Suite.
ð You can select and run the component of the TAPCON®-trol soft-
ware you want in the MR-Suite start screen.

Figure 8: Start screen of MR-Suite: Device selection

2. If necessary, select language. To do this, right-click and select the de-

sired language in the context menu.
3. Select the desired device with which the PC is to communicate in the
Device selection list.
4. Click on the Run button.
ð The corresponding component of the TAPCON®-trol software is started.

You can undertake all other settings in the configuration software.

4.2 Basic settings

Once you have installed the TAPCON®-trol, you can use the basic settings
to set the following parameters:
▪ Setting the language
▪ Setting paths

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 4 Operation

▪ Setting communication interface

▪ Setting report options

The following sections describe how to do this.

4.2.1 Setting the language

You can set the display language of the TAPCON®-trol. The following lan-
guages are available:
German English French
Spanish Italian Portuguese
Czech Russian

Some of the TAPCON®-trol dialogs are standard operating system dialogs

(for example: setting up the printer, navigation in directories). These dialogs
are not affected by the TAPCON®-trol language setting and are always dis-
played in the language of your operating system.

To set the language, proceed as follows:

1. Go to Settings > Language.

Figure 9: Setting the language

2. Select the language you want from the Language list box.
3. Click on the Adopt button to change the language.
ð The desired language is set.
4. Click on the OK button to close the window.

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4.2.2 Setting paths

Under Paths you can enter the following directories and target folders to
save files there:
▪ Main directory
▪ Device data
▪ Archive
▪ Download

To set the path, proceed as follows:

1. Go to Settings > Paths.

Figure 10: Paths

2. Click on the button to search the file system and define the directo-
ry you want.
3. Click on the OK button to adopt the selection and close the window.
ð The directories are defined.

4.2.3 Setting communication options

The following sections describe how you can set the communication options.

4.2.3.1 Selecting communication mode

You can use the communication mode function to establish a connection

to the device in 3 different ways:
▪ Serial interface (RS232)
▪ Modem
▪ TCP/IP network connection

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 4 Operation

To select the communication mode, proceed as follows:

1. Go to Settings > Communication.

Figure 11: Communication

2. Select the desired communication mode.

3. Click on the OK button to adopt the selection and close the window.
ð The communication mode is selected.

Once the corresponding communication mode has been selected, the follow-
ing additional options apply:

Displaying mode selection

If you tick the Display mode selection checkbox, the mode selection is dis-
played when setting up the serial connection. When communicating by mo-
dem or network, the mode selection is always displayed.

Figure 12: Mode selection

You can set the following options in the mode selection:

▪ Connection via serial interface
▪ Connection via modem and phone number
▪ Connection via network
– IP address
– Port (factory setting: Port 1234)
– SID password (or default password)

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– Establishment of connection via SSH (if not activated, the connec-

tion is established using FTP)
– Establishment of connection to an SID card (do not activate when
using a CIC2 card or SIC2 card)
– Remember password

Maschinenfabrik Reinhausen GmbH recommends not activating the "Re-

member password=?" option.

Updating parameters

If you tick the Parameter data update checkbox, a dialog appears asking
you to update the parameters in the configuration software with the device's
parameters.

4.2.3.2 Setting serial communication

You can set the serial interface in the Serial communication tab. The serial
interface is used to establish a connection via the device's front interface.
You have to set the following parameters for the serial interface to function
correctly:
▪ Select COM port
▪ Set the baud rate

Selecting COM port

To select the COM port, proceed as follows:

1. Go to Settings > Communication.
2. Select the Serial communication tab.

Figure 13: Setting serial interface

3. Select the desired COM port in the Serial communication list.

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Baud rate

The baud rate can be defined in 2 different ways:

▪ Automatic establishment of baud rate. If you tick the checkbox, the pro-
gram always automatically determines the baud rate before establishing
the connection.
▪ Manual setting of baud rate.

Setting the baud rate To active the automatic baud rate, proceed as follows:
automatically 1. Tick the Automatic baud rate selection checkbox.

2. Click on the OK button to adopt the selection and close the window.
ð Automatic baud rate selection is activated.

Setting the baud rate If you know the device baud rate, you can undertake the setting yourself.
manually Proceed as follows:
1. Remove the tick from Automatic baud rate selection checkbox.

Figure 14: Setting the baud rate manually

2. Click on the Options button.

ð The Connection settings window is displayed.
3. Select the desired baud rate in the Bits per second list.

The further settings for the connection settings must match the following
settings otherwise a connection cannot be established with the device:

4. Click on the OK button to adopt the selection and close the window.
ð The baud rate is set.

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4 Operation

4.2.3.3 Setting modem

In the Modem tab you can set the parameters for communication regardless
of how your operating system's modem is managed. You can assign the
COM port to the modem and this port can be configured in exactly the same
way as the serial interface [► 19]. You can use any type of modem:
▪ Serial standard modem
▪ Mobile phone using infrared
▪ Mobile phone using Bluetooth

To initialize a modem you have to enter an initialization string. The precise

initialization commands (Hayes code) for this can be found in the modem
manual.

Init string basic settings:

V1 Modem issues messages as words
X0 Modem only supplies the "CONNECT" message
L1 Modem volume
Table 2: Init string

To enter the initialization string, proceed as follows:

If the initialization commands are not correct, it is possible that the modem
will not work correctly and that a connection can not therefore be establish-
ed.

1. Go to Settings > Communication > Modem.

Figure 15: Modem init string

2. Enter the initialization string in the Init string box.

3. Confirm with OK.
ð The initialization string is entered.

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 4 Operation

4.2.3.4 Setting intervals for updates

You can use this function to set the interval between the data updates. The
shorter the interval, the more frequently data is called from the device.

The intervals are preset and may only be changed in exceptional cases.

Setting range Factory setting

Status information 100…10,000 ms 4,000 ms
Graphics display 1000…100,000 ms 1,000 ms
SSH timeout 50...10,000 ms 1,000 ms
Table 3: Setting range for interval

To change the intervals, proceed as follows:

1. Go to Settings > Communication.

Figure 16: Intervals for updates

2. Select the Update tab.

3. Enter interval for status information in ms units in the Status informa-
tion box.
4. Enter interval for graphics display in "ms" units in the Graphics display
box.
5. Enter interval for the SSH timeout in "ms" units in the SSH timeout box
6. Click on the OK button to adopt the selection and close the window.
ð The intervals are set.

4.2.3.5 Short parameter download

You can use this function to allow a device, which is not yet stored in the vis-
ualization, to automatically read all device-specific parameters. If these pa-
rameters are already known from other devices with an identical configura-

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4 Operation

tion, you can use the Download parameter, short version function. The
device settings are combined with the existing parameter options. The auto-
matic reading process is thereby shortened.

To activate the short download, proceed as follows:

1. Go to Settings > Communication.
2. Select the Parameters tab

Figure 17: Short download

3. Tick the Parameter download, short version checkbox.

4. Click on the OK button to adopt the selection and close the window.
ð The short download is activated.

4.2.4 Setting report options

To create reports you can call up an options dialog for the display under Re-
port. This option dialog is always shown as soon as you want to perform
printing. You can change the language for report control in this dialog.

Printing parameter blocks You can also structure the report display for parameters using blocks. Each
group of parameters is thereby listed by page in the report.

You will find more information about the print function in the File menu item
[► 50] section.

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 4 Operation

To set the report options, proceed as follows:

1. Go to Settings > Report.

Figure 18: Report

2. If necessary, tick the Show option dialog for report display checkbox.
3. If necessary, tick the Printing of parameter blocks checkbox.
4. Click on the OK button to adopt the selection and close the window.
ð The report options are set.

4.3 Establishing connection

To establish a connection to your device, proceed as follows:
1. Use the connection cable to connect the device to a PC via the RS232
or USB port.

Figure 19: Device connection to a PC via RS232 or USB port

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4 Operation

2. In the TAPCON®-trol configuration software, go to Settings > Commu-

nication.
3. In the Serial communication tab, select the connection used for your
PC (e.g. COM1).

Figure 20: Setting serial interface

4. Go to Device > Establish connection.

5. Select the Serial interface option and click on the Connect button.
ð The connection is established and the current device data down-
loaded.

If you are connecting the device to a PC for the first time, you are then
prompted to create a new device in the TAPCON®-trol. Observe the corre-
sponding information.

4.4 Managing groups of devices

Groups of devices are used to arrange the devices in the visualization soft-
ware. Devices and parameter sets can be combined in the groups.

4.4.1 Inserting group

You can use the Insert group function to create a new group in the visuali-
zation software.

To add a new group, proceed as follows:

1. Go to Group > Insert group....

Figure 21: Inserting group

2. Enter the group's concise designation in the Abbreviation box.

3. If necessary enter the group designation in the Designation box.

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 4 Operation

4. Click on the OK button.

The abbreviation appears in the function tree and status bar and is compul-
sory. The designation is only displayed in the status bar and is optional.
You can change the abbreviation and designation at any time (renaming
group).

4.4.2 Opening group

You can use the Open group function to import the archived groups, includ-
ing the associated devices and device data.

Before you can import the archived data, you have to extract the zip file
(.zip).

To import an archived group, proceed as follows:

1. Go to Group > Open....
2. In the Locate folder window select the folder containing the archive da-
ta and then click on the OK button.

Figure 22: Opening group

3. Tick the checkboxes for the desired groups and devices.

4. Click on the Integrate button to import the archived group.

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If groups or devices with the same name or ID are imported, the visualiza-
tion software automatically adapts the name and ID.

4.4.3 Renaming group

You can change the designation and abbreviation of a group at any time. To
change the group's designation, proceed as follows:
1. Select the desired group in the function tree.
2. Go to Rename group in the context menu.

Figure 23: Renaming group

3. Change the Abbreviation and Designation and then click on the OK

button to adopt the change.

4.4.4 Deleting group

You can delete groups if you no longer need them.

When you delete a group, all the devices and data belonging to this group
are also deleted. We would therefore recommend archiving the data before
deleting a group.

To delete a group, proceed as follows:

1. Select the group to be deleted in the function tree.
2. Select Group > Delete.
3. Click on the Yes button in the security prompt dialog.
ð The desired group is deleted.

4.4.5 Archiving groups

The visualization software allows you to archive both group data and device
data. You can import archived group data again later on. This function is
identical to the "Archiving device" function. You receive a compressed ZIP
file.

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 4 Operation

To archive a group, proceed as follows:

1. Select the group to be archived in the function tree.
2. Select Group > Archive.

Figure 24: Archiving group

3. Click on the button to change the path.

4. Enter the desired file name in the File name box.
5. Click on the Save button to archive the data.
ð A dialog opens stating that the data was successfully archived.

4.5 Managing devices

The next section describes how to manage devices. You can undertake the
following actions:
▪ Create a new device
▪ Open an archived device
▪ Delete a device
▪ Archive device data
▪ Change device data
▪ Changing parameter information
▪ Establish connection
▪ Set time on device
▪ Enter password

4.5.1 Create new device

You can use the Create new device function to add a new device to the vis-
ualization software. The visualization software automatically calls up all the
device's parameters and configuration data.

To create a new device, proceed as follows:

1. Connect device to PC.
2. Go to Device > New.
3. Select the interface and click on the Connect button to establish a con-
nection to the device.
ð The Establishment of current device data dialog appears and the de-
vice's parameters and configuration data are called up.

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Figure 25: Determining device data

If the software cannot assign a device after establishing a connection and

automatically retrieving the device-specific information or if it is not already
available in the visualization database, it is read out automatically.

You can shorten the download process by activating the quick parameter
download option in the communication settings.

After downloading, you have to enter the device's basic details. You can en-
ter the following data in the General settings tab:
▪ Device group: Assignment of device to group
▪ Device identcode (regulator ID): 4-digit code for identifying the device
▪ Device name: Designation of device
▪ You can enter a designation, location and comments about a parameter
set under Parameter set.

The data entered is shown in the status bar and display area.

Figure 26: General settings

You can define the communication settings in the Communication tab.

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 4 Operation

These details only serve as guidelines. They do not affect the visualization
and device settings.

4.5.2 Opening device

You can use the Open device function to import the archived devices, in-
cluding the device data. You can both import archived groups and devices
(.zip file) and add individual devices (.tap file).

To import an archived device, proceed as follows:

1. Go to Device > Open.
2. In the Open window, locate the folder containing the archive data. If
necessary, select the file type desired (.zip or .tap) in the File type list.
3. Select the archive file and click on the Open button to import it.

Importing zip file

When you import a .zip file, the Archive integration window appears.

Figure 27: Archive integration

1. Tick the checkboxes for the desired groups and devices.

2. Click on the Integrate button to import the archived group.

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4 Operation

If groups or devices with the same name or ID are imported, the visualiza-
tion software automatically adapts the name and ID.

Importing tap file

When you import a .tap file, the Edit parameter set window appears. In this
window you can check the device data and information relating to the pa-
rameter set and adapt it if necessary.

4.5.3 Changing device data

You can change the following device data at any time:
▪ Assignment to device group
▪ Device identcode (regulator ID)
▪ Device name

To change the device data, proceed as follows:

1. Select the desired device in the function tree.
2. Click on the Change description... button at the bottom of the screen.
3. Change the device data as desired.
4. Click on the Complete button to adopt the changes.

4.5.4 Deleting device

You can delete a device if you no longer need it.

When you delete a device, all the associated information about the device is
deleted. We would therefore recommend archiving the data before deleting
a device.

To delete a device, proceed as follows:

1. Select the device to be deleted in the function tree.
2. Go to Device > Delete.
3. Click on the Yes button in the security prompt dialog.
ð The desired device is deleted.

4.5.5 Archiving device

The visualization software allows you to archive device data. You can import
archived device data again later on. This function is identical to the archiving
group function. You receive a compressed ZIP file.

To archive a device, proceed as follows:

1. Select the device to be archived in the function tree.

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 4 Operation

2. Select Device > Archive.

Figure 28: Archiving device

3. Click on the button to change the path.

4. Enter the desired file name in the File name box.
5. Click on the Save button to archive the data.
ð A dialog opens stating that the data was successfully archived.

4.5.6 Setting time on device

If you have established a connection to a device, you can change the date
and time on this device.

To set the time and date, proceed as follows with the aid of the menu bar:

Note possible time shifts in devices in other time zones.

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1. Go to Device > Set time on device.

Figure 29: Setting time on device

2. Select the date you want in the Device time list.

3. Enter the desired time in the Device time box.
4. Click on the Set button to adopt the setting.
ð The changes are sent to the device.

4.5.7 Entering service password

You can use this function to enter the password in order to change parame-
ters and use additional functions. Every parameter data record has its own
password. This function is reserved for service personnel.

To enter the password, proceed as follows:

1. Select the desired device in the function tree.

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 4 Operation

2. Go to Device > Enter service password.

Figure 30: Password

3. Enter the corresponding password.

4. Click on the OK button.
ð You can change the parameters or use additional functions.

4.5.8 Changing SID password

You can use this function to change the password of the SID2 card. To do
so, proceed as follows:
ü The connection to the device is established.
1. Select the desired device in the function tree.
2. Go to Device > Change SID password.

Figure 31: Changing SID password

3. Enter the new password in the New password and Confirm password
input fields.
4. Click on the OK button to adopt the new password.

4.5.9 Cyclic database download

Along with manual data alignment, the databases can be read in cycles at
an interval of your choice. You must have already created the device in or-
der to use the cyclic database download function.

You can select the following retrieval periods for the cyclic data alignment:
▪ Hours (1...24)
▪ Days (1...7)
▪ Weeks (1...52)

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As an option, you can define a start and end time. If you don't select a start
time, the function starts immediately.

To set automatic data alignment, proceed as follows:

1. Go to Device > Cyclic database download.

Figure 32: Configuring cyclic database download

2. Enter options for the connection to the device.

3. Set options for the retrieval period.
4. Click on the Start button.
ð The connection options are saved and the cyclic database download is
activated. The activation status is shown in the footer.

The following dialog box appears one minute before the scheduled start of
the cyclic database download.

Figure 33: Starting cyclic database download

On request you can delay the download start by one hour or start it immedi-
ately. If you click on the "Cancel" button, the cyclic database download is
stopped.

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4.6 Managing parameter sets

You can use the visualization software to change the device's parameters.
You can download, change and then upload the device parameters again.
You can also manage different parameter sets for each device.

The next section describes the functions available in this regard.

4.6.1 Downloading parameters

You can use the Download parameters function to download the device's
current parameters at any time.

To download the parameters, proceed as follows:

1. Select the parameter set to be updated in the function tree.
2. Select Parameter set > Download.
3. In the Communication selection dialog, select the desired communica-
tion interface and click on the Connect button.
ð The connection to the device is established and the Download pa-
rameters... window appears. The device's parameters are com-
pared with the visualization software's parameters.

Figure 34: Downloading parameters

4. Click on the Save button to update the parameters in the visualization

software.
ð The device parameters are updated.
► Click on the Close button to close the window.

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4.6.2 Changing parameters

You can use the visualization software to change the device's parameters.

If password protection for the TRAFOGUARD® is activated, the parameters

can only be changed after you have entered the password.

To enter a password and subsequently change a parameter, proceed as fol-

lows:
1. Select the desired device in the function tree.
2. Go to Device > Password entry.
3. Enter the password in the Password box and then click on the OK but-
ton.
4. Select the desired parameter group in the function tree.
5. In the display area select the parameter to be changed and click on the
Change parameter... button.

Figure 35: Changing parameters

6. Enter the desired parameter value in the Value box.

7. Click on the OK button to adopt the changes.

When you have changed all the desired parameter values, you have to send
the configuration to the device. Proceed as described in the Uploading pa-
rameters [► 37] section.

4.6.3 Uploading parameters

Once you have changed parameters, you can then transfer these changes
to the device. The Upload parameters function is provided for this purpose.

To transfer the parameters to the device, proceed as follows:

1. Select the desired parameter set in the function tree.
2. Select Parameter set > Upload.

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3. In the Communication selection dialog, select the desired communica-

tion interface and click on the Connect button.
ð The connection to the device is established and the Upload param-
eters... window appears. The device's parameters are compared
with the visualization software's parameters.

Figure 36: Transferring parameters

4. Tick the checkboxes of the parameters which are to be uploaded.

5. Click on the Upload button to transfer the parameters to the device.
ð The device parameters are updated. A comparison is then under-
taken to check whether the data transfer was a success.
6. Click on the Close button to close the window.

4.6.4 Changing parameter information

You can change the parameter set information, for example the designation,
at any time.

To change the parameter set information, proceed as follows:

1. Select the desired parameter set in the function tree.
ð The General details for the parameter set are displayed in the dis-
play area.
2. Under General details, double-click on any entry (e.g. Designation).
ð The Edit parameter set window appears.

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Figure 37: Changing parameter set information

3. Change parameter set information.

4. Click on the Complete button to adopt the changes.

4.6.5 Cutting parameter set

You can use the Cut parameter set function to cut any parameter set and
paste it somewhere else.

To cut a parameter set, proceed as follows:

1. Select the desired parameter set in the function tree.
2. Select Parameter set > Cut.
ð The parameter set is cut and can be pasted somewhere else (see Paste
parameter set [► 40]).

4.6.6 Copying parameter set

You can use the Copy parameter set function to copy any parameter set
and paste it somewhere else.

The historic measured values are not copied.

To copy a parameter set, proceed as follows:

1. Select the desired parameter set in the function tree.

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 4 Operation

2. Select Parameter set > Copy.

ð The parameter set is copied and can be pasted somewhere else (see
Paste parameter set [► 40]).

4.6.7 Pasting parameter set

You can use the Paste parameter set function to paste previously copied or
cut parameter sets somewhere else.

To paste a parameter set, proceed as follows:

1. In the function tree select the location where you want to paste the pa-
rameter set.
2. Select Parameter set > Paste.
ð The parameter set is pasted at the desired location.

4.6.8 Deleting parameter set

You can delete a parameter set if you no longer need it.

When you delete a parameter set, all associated entries are deleted from
the computer's hard disk.

To delete a parameter set, proceed as follows:

1. Select the parameter set to be deleted in the function tree.
2. Select Parameter set > Delete.
3. Click on the Yes button in the security prompt dialog.
ð The parameter set is deleted.

4.7 Modules
The TAPGUARD® 260 is fitted with a database memory as standard, in
which parameters and data records regarding the operating values of the on-
load tap-changer insert and motor-drive unit are saved. The databases are
split into two categories depending on memory mode:

Erasable databases

The oldest data records are overwritten automatically as soon as the data-
base quota is full and the 8 MB memory is full.

Non-erasable database

The data is not erased automatically. Once the database has reached 90%
or 100% of its quota, an event is triggered on the TAPGUARD® 260. You
are prompted to read the data with the TAPCON®-trol and erase it. Non-

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erasable databases are used to permanently store cases in which errors oc-
curred and maintain an overview of the procedures over a longer period of
time.

4.7.1 Life history records

You can use this function to create log files to document confirmations of
maintenance work undertaken. You can then upload this log file to the de-
vice.

When you reset the maintenance after service work, the maintenance desig-
nation and maintenance time are automatically entered in the log file. Using
TAPCON®-trol, you can insert, edit and delete entries in the log file. Note
the description below.

4.7.1.1 Inserting an entry

To insert an entry in the life history records, proceed as follows:

1. Select the Life history records module in the function tree.
2. Right-click anywhere in the life history records.
ð A dialog box containing the Insert and Delete buttons opens.
3. Click on the Insert button.
ð The Entry dialog box opens.
4. Enter the date and time of the maintenance undertaken in the lists.
5. Enter the type of maintenance in line 1 and if necessary in line 2.
6. Click on the OK button.
ð The entry is inserted and saved in the device's log file.

Uploading log file You have to upload the log file you have created to the device. Proceed as
follows:
► Upload the log file to the function monitoring system: click on the Up-
load button.

Each time a new entry is made or an entry is changed you have to upload
the log file to update the function monitoring system.

4.7.1.2 Deleting an entry

To delete an entry from the life history records, proceed as follows:

1. Right-click on the desired entry in the life history records.
ð A dialog box containing the Insert and Delete buttons opens.
2. Click on the Delete button.
ð The selected entry is deleted.

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4.7.1.3 Editing an entry

To edit an entry in the life history records, proceed as follows:

1. Select the desired entry by double-clicking.
ð The Entry dialog box opens.
2. Edit the entry.
3. Click on the OK button.
ð The amendments to the entry are saved in the device's log file.
► Upload the log file to the function monitoring system: click on the Up-
load button.

4.7.2 Tap position designation

You can use this function to download and change the tap position designa-
tions.

Downloading tap designations

To download the tap data and its designations, proceed as follows:

1. Select Tap designation in the function tree.
2. Click on the Download button.
ð The tap data is downloaded and updated.

Changing and uploading tap designations

To change the tap designations, proceed as follows:

1. Select Tap designation in the function tree.
2. Under Tap designation select the desired tap by double-clicking.
3. Change the tap designation as desired.
4. Click on the Upload button.
ð The tap data is updated and uploaded.

4.7.3 Configuring diverter switch inserts

This module allows the diverter switch insert change maintenance work to
be undertaken. You can also change the text names for the diverter switch
inserts in the text box below the on-load tap-changer type.

In order to update the diverter switch insert data, you must select the "Read
diverter switch insert information" button. This allows you to avoid differen-
ces between the data in the software and the diverter switch inserts.

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Figure 38: Configuring diverter switch inserts

To undertake changes on the diverter switch inserts, proceed as follows:

1. Select DSI (diverter switch insert).
ð The corresponding diverter switch insert is highlighted.
2. Undertake the amendments required, for example read information or
amend text names.
3. Click on the Upload diverter switch insert configuration button.
ð The amendments are uploaded to the device.

4.7.3.1 Data points

The device-specific data points and presettings can be found in the device's
ICD file. You can request the following documents for the device from Ma-
schinenfabrik Reinhausen or download from the device.
▪ MICS (Model Implementation Conformance Statement)
▪ PICS (Protocol Implementation Conformance Statement)
▪ PIXIT (Protocol Implementation eXtra Information for Testing)
▪ TICS (Technical Issues Conformance Statement)

Please note possible restrictions and comments regarding device-specific

data points and default settings in the documents stated above.

You will find these abbreviations in the following tables.

N no/not available
Y yes/available
M mandatory
O optional

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 4 Operation

C conditional
Table 4: Abbreviation

'Extra Attributes' fields containing a 'Y' indicate manufacturer-specific exten-

sions. Refer to the operating instructions provided with the device for further
information.

4.7.4 Displaying/acknowledging event messages

Event texts

All event messages are saved in the device in the corresponding device lan-
guage. Event messages can also be displayed and hidden.

Figure 39: Editing events

To display or hide event messages, proceed as follows:

► Tick or remove tick from checkbox for the corresponding event.

To enter customer-specific messages, proceed as follows:

Entering the service password allows you to view all event messages. The
limited number of events is checked after every change.

► Select the table field in question by double-clicking.

ð The table entry can be edited.

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If an event message is to be transferred into the customer-specific messag-

es, this can also be done by double-clicking on the corresponding table en-
try.

Alongside the event messages for the current device language, you can
right-click to select the event messages in the device languages available.

Events

The "Events" module lists all events currently present and the events saved
in the memory.

The events are marked in color depending on their priority:

Green General status message
Yellow Announcement or advance warning. Establish the cause of
the event message. You can continue to operate the on-
load tap-changer without any limitations.
Red Immediate activity by the service team is required. You can-
not continue to operate the on-load tap-changer.
Table 5: Color coding of the events

Figure 40: Displaying events

As on the device, you can confirm events which can be acknowledged. Pro-
ceed as follows:
1. Tick the Quit checkbox in the Active events table.
2. Click on the Acknowledge events... button.
ð The events have been acknowledged.

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4.7.5 Displaying torque monitoring

The torque is the maximum torque value per window. The motor-drive unit's
torque pattern is split into 8 windows (M1...M8). During a change-over selec-
tor connection, there are 8 evaluated torques in one switch. In a large and
small tap change, there are 6 evaluated torques and during a reverse
switching action 2 evaluated torques.

The database of evaluated torques is mainly used to retain data regarding

the switching actions over a longer period. The database containing raw tor-
que data contains fewer data records per sector because a large amount of
data is saved here per data record.

A data record is only ever entered in the database of evaluated torques if a

torque curve can be evaluated. Evaluation is therefore possible if there is a
diverter switch action. Windows can be assigned on this basis and the tor-
que evaluated per window checked against the yellow or red limit of the win-
dow. The diverter switch action is always in the center of the M7 window.

In summary, the database contains the following data:

Torques

This database contains the raw torque data for each switching action. It also
contains switching actions which could not be evaluated. Depending on the
tap change, the torque curve is displayed in the M1 to M8 torque windows
with the corresponding yellow and red limits.

Non-erasable torques

Switching actions which are incorrect due to a drop in voltage or the maxi-
mum torque being exceeded are stored here.

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Evaluated torques

If a torque curve for a switching action can be evaluated, a data record is

created.

Figure 41: Displaying torque monitoring

The display in the TAPCON®-trol also matches the way the torque is dis-
played on the device. The graphic display shows the torque limit values
(Md/Nm) and torque ranges M1 to M8 and their parameters as limit index
values in tap-change indicator sections (SSE).

The following is defined for displaying and configuring the torque limits and
torque window ranges:
▪ The motor-drive unit performs one complete tap-change operation in 33
tap-change indicator sections

▪ The display screen is split into 33 tap-change indicator sections starting

from the left
▪ These tap-change indicator sections can be set in the "Limit values" pa-
rameter menus (Mcos, -Msss, -MIss and -Mrs) using the limit index val-
ues

Meaning
Mcos Change-over selector connection
Msss Small tap change
Mlss Large tap change
Mrs Reverse switching action
Table 6: Limit value settings

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The adjustable maximum torque limits but also red warning limits are set un-
der the "Limit values" menus (Mcos, -Msss, -MIss, -Mrs), in absolute values
(Nm). They are indicated by the upper limit line. The yellow warning limits,
which are set as percentages of the maximum limits, are marked by the low-
er limit line.

For more information on the device settings, please read the TAPGUARD®
260 operating instructions.

4.7.6 Monitoring contact wear

The function monitoring system calculates the contact wear of the range of
switching and resistor contact series of the diverter switch using given fac-
tors:
▪ Specified transformer step voltages
▪ On-load tap-changer current at the time of switching over
▪ Frequency of switching operations
▪ Known characteristics of contact material

The results are saved and used to assess the difference in contact wear be-
tween the individual contacts and overall contact wear.

Figure 42: Displaying contact wear

As well as the contact wear database, there is also a database containing

non-erasable data. The database contains every change in wear to two deci-
mal places. You can only view this database, however, if you have convert-
ed it into an XLS format. For details of how to convert the database into XLS
format, refer to the File menu item.

You can update the current contact wear using the "Download" button or up-
load to the TAPCON®-trol.

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4.7.7 Displaying maintenance data

The Maintenance data module displays the status of maintenance work.

The Current status tab shows the individual maintenance work, progress as
a % and the forecast maintenance dates.

Figure 43: Displaying maintenance data

4.7.8 Remote
In the Remote module, you can view the device's display and control the de-
vice remotely. The display is structured like the front of the device. There is a
progress bar under the display which shows the time remaining until the dis-
play next updates.

To call up the Remote module, proceed as follows:

ü Ensure that the device is connected to the software.
1. Select the Remote module in the function tree.
2. If necessary, click on the device keys displayed to remotely control the
device.

4.7.9 Deleting module data

You can delete the respective database at any time within a module display.
All data and information for this module database is deleted within the visual-
ization, but not on the device.

To delete module data, proceed as follows:

1. Highlight the desired module file in the function tree.

2. Click on the button in the toolbar.

ð The Delete dialog box opens.

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 4 Operation

3. In the dialog box, confirm with Yes.

ð The module file is deleted.

4.7.10 Exporting graphics and diagrams

If you need the diagram and also want to save it as a graphics file, proceed
as follows:
1. Select the desired diagram.
2. Right-click on the diagram and select the desired file format (BMP or
WMF).
ð The diagram is copied to the computer's clipboard.
3. Open any image processing program or text editing program and insert
the diagram for further adaptation.

4.8 Exporting and printing data

The following functions are available under File:
▪ Exporting data as an XLS file
▪ Printing
▪ Setting up printer

Converting values into XLS format

You can export the diagrams and tables listed in the modules in an XLS for-
mat.

To export data, proceed as follows:

1. Go to File.
2. Click on Export data to Excel.
ð The Conversion dialog box opens.
3. Enter the name and storage location.
4. Click on the Conversion button.
ð The data is converted into xls format.

Printing

You can print out two areas:

▪ Parameters and configuration data
▪ Graphics and tables of values

Depending on the area of the visualization software selected (module data,

parameters etc.), the print function is active or inactive.
In areas without an active print function, the printing of parameter data is
started automatically.

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To print out data, proceed as follows:

1. Go to File.
2. Click on Print.
ð The Report control language dialog box opens.
3. In the list, select the language desired for the report control and click on
Display.
ð The print preview opens.

You have the following options here:

4. Click on Start printing process.

ð The data is printed.

4.9 Tools menu item

The visualization software also provides additional functions, which are de-
scribed in the section below.

Updating device firmware

1. Go to Device > Establish connection.
2. Go to Tools > Firmware Uploader.
ð The MR-FlashTools [► 51] dialog box opens.

Setting Network-Config

See Network-Config [► 53].

Imagecreator (CopyMachine)

See CopyMachine [► 54].

4.9.1 MR-FlashTools
You can use the MR-FlashTools program to transfer updated device firm-
ware to the device if need be.

Before you transfer updated device firmware to the device, you should save
the device's current data using the CopyMachine [► 54] program. This al-
lows you to restore the device's previous status if there are any problems
with the firmware update.

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To upload data to the device proceed as follows:

1. Run the MR_FlashTools.exe file.

Figure 44: MR-FlashTools

2. If necessary, select the language you want from the Choose Language
drop-down list.
3. Disconnect device from mains.

4. Press and hold and and connect the device to the mains.
ð The device is switched on, but no LED lights up and the display
shows no text.
5. Under Select File, select the file to be transferred.

With a TAPGUARD® 260, you must select a *.mcf file. For all other devices,
select a *.h86 file.

6. Under Mode, select the Standard option. With a TAPCON® 250, select
"TAPCON250".
7. Under Communication, set the desired interface and baud rate.

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Select the baud rate which is configured in the device. Follow the device's
user guide.

8. Activate the Start TAPCON option so that the device restarts automati-
cally after the data transfer.
9. Click on the Connect button to load the firmware.
ð All LEDs on the device light up and the data transfer is started.

You can follow the transfer's status on the progress bar. Once all data has
been transferred, the device restarts automatically. Then proceed as follows:
1. Disconnect PC and device.
2. Go to the <00> Info display in the device to check whether the data has
been transferred correctly.

The date and time under Info show when the last upload took place. If this
data has changed, the upload was a success.

4.9.2 Network-Config
The Network-Config program is used to configure the Ethernet module on
the SIC card of the device. You can use the program to change the follow-
ing:
▪ IP address
▪ Port
▪ Gateway address
▪ Ethernet module subnet mask

You can also read the complete settings and, depending on the factory set-
tings, initialize the module with an individual IP address.

The Ethernet module is supplied without a fixed IP address if the customer

does not specify an address. To assign a fixed address to the module, you
can assign an IP address via the menu bar.

To assign a fixed IP address to the module, proceed as follows:

1. Go to Tools > Network-Config.
ð The TAPCON®/TAPGUARD® Network Configuration dialog box
appears.
2. Select First Initialization.
3. Select the device type under Select Device.
4. Enter the corresponding address under MAC address.

You will find the MAC address of the Ethernet module on the sticker on the
module or on the rear of the SIC card.

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5. Click on the Initialize button.

ð The PC initializes the Ethernet module.
► Enter any IP address under IP address.

The IP address must be in the corresponding, directly accessible sub-net-

work area of the connected network because gateway settings can only be
undertaken later on.

ð During initialization, a command window containing a ping request

opens.

After initialization, a status window appears on your screen. This contains in-
formation on the success of the initialization. You can then close the window
and change the Ethernet module settings.

To do so, proceed as follows:

1. Click on the Close Frame button.
ð The First Initialization window is closed and the original screen is
displayed.
2. Go to Change Settings > New IP: to input the current IP address.
3. Go to Change Settings > New Port to input the current port.

The remaining values can be changed without any knowledge of the current
setting.

4. Click on the Send Configurations button.

ð The data is sent to the Ethernet module and logged in the log win-
dow.

All Ethernet module settings can be read using the Read Configuration but-
ton. Proceed as follows:
► Click on the Read Configuration button.
ð The data is read and logged in a log window.

Each of these values, apart from the MAC address, can be changed using
the configuration software. The other values are fixed settings which must
not be changed.

4.9.3 CopyMachine
You can download device data from the device using the CopyMachine. You
can send this data to Maschinenfabrik Reinhausen for evaluation to remedy
faults.

You can use the CopyMachine for the following devices:

TAPCON® 230 TAPCON® 260

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TAPCON® 240 TAPGUARD® 240

TAPCON® 240 LV TAPGUARD® 260
TAPCON® 250 TRAFOGUARD®

To obtain information about your version of the CopyMachine, proceed as

follows:
1. Right-click on the file name in Windows Explorer.
2. Select Properties.
3. Select Version.
ð Information about your version of the CopyMachine is displayed.

If you are using the CopyMachine with TAPCON®-trol software, please read
the TAPCON®-trol user guide relating to this subject.

You can download the following data with the CopyMachine:

▪ Receive Image: Download device image
▪ Receive Flashfile (only TAPGUARD® 260): Download the device config-
uration

When using the COM port: As soon as you start to back up the data, all de-
vice functions are stopped. Once the process of backing up data is com-
plete, the device is automatically restarted. It is then ready for operation
again.

To download the device data, proceed as follows:

1. Run the MR_CopyMachine.exe file.

Figure 45: CopyMachine

2. Under Interface, select the interface of your PC (COM or (S)FTP) that

you want to use. Depending on your choice, then select Baud rate or
enter IP address and port.

Maschinenfabrik Reinhausen GmbH 2017 2226829/02 EN TAPCON®-trol 55

 4 Operation

Select the baud rate which is configured in the device. Follow the operating
instructions for the device. The IP address for (S)FTP is identical to the IP
address of the SID/SID2 card. You can either set the IP address directly via
the device or via TAPCON®-trol. Data transmission via (S)FTP is only avail-
able for TRAFOGUARD® (SID card) or TAPGUARD® 260 (SID2 card). The
factory-set IP address of the SID2 card is 192.168.165.1. and the factory-
set port is 1234.

3. For (S)FTP: Enter the SID password in the Password box or alterna-
tively tick the Default Password checkbox (the password's factory set-
ting is then used).
4. Click on the Connect button to establish a connection to the device.
ð The "Connected" message appears in the status bar when the con-
nection has been successfully established.
5. Click on the button to open the target directory.
6. Click on the Receive Image or Receive Flash file button to download
the desired device data.
7. Confirm the prompt with Yes.
ð The device data is downloaded.
8. After downloading, click on the Close button to close the CopyMachine.
If you have used the COM connection, the device then restarts.

4.9.3.1 Preparation

Before launching the tools described in this document, please note the fol-
lowing:
▪ Connect PC and device with a 9 pin, uncrossed RS232 cable.
▪ Connect RS232 cable to COM1 port on the front of the device.

This port is known as "COM2" on TAPCON® 250.

▪ To establish an FTP connection with the "CopyMachine" tool, you have

to use the RJ45 connection on the SID/SID2 card (only possible on
TAPGUARD® 260 with SID2 card or TRAFOGUARD® with SID card).
▪ The device must be switched on.
▪ Ensure that the COM port used on the PC is not being used by another
application.
▪ The "CopyMachine", "MR_Flashtools", "TAPCON_Update" and
"TAPGUARD260_Update" tools must be launched by a describable da-
ta carrier with at least 20 MB free memory.

56 TAPCON®-trol 2226829/02 EN Maschinenfabrik Reinhausen GmbH 2017

4 Operation

▪ If the "CopyMachine", "MR_Flashtools", "TAPCON_Update" or

"TAPGUARD260_Update" is located on a CD or DVD, copy onto the
PC's hard disk.
▪ Take a note of the baud rate set in the device. This is needed for com-
munication between the PC and device. To find out what baud rate is
set in the device, please consult the corresponding operating instruc-
tions.

4.10 Service menu item

The service information is available to you once the service password has
been entered. The Service item is then added to the menu bar with the fol-
lowing sub-items:
▪ Erasing non-erasable databases
▪ Evaluating database header
▪ Reading Flash file database
▪ This service function is only used for analysis and evaluation purposes
in the event of a fault.

4.10.1 Erasing non-erasable databases

The internal database structure for events, torques and contact wear is
based on erasable and non-erasable databases. While the erasable memory
is overwritten depending on the amount of data produced and the memory
time period, data for critical operating statuses is stored in the non-erasable
memory. This memory cannot be automatically erased and rewritten by the
device. Space in the memory is made available for non-erasable data using
the Erase non-erasable databases function.

Once the erase function starts, you can define whether all databases or just
individual databases are to be erased.

When you erase non-erasable databases, this data is erased permanently.

We would therefore recommend archiving the data before deleting non-
erasable databases.

To erase the non-erasable databases using the menu bar, proceed as fol-
lows:
► Service > Erase non-erasable databases.

4.10.2 Evaluating database header

This database provides the service team with an up-to-date overview of the
memory structure. The data can be converted into an XLS format using the
Produce Excel file button.

To call up the database header, proceed as follows:

► Service > Evaluate database header.

Maschinenfabrik Reinhausen GmbH 2017 2226829/02 EN TAPCON®-trol 57

 4 Operation

4.10.3 Parameter database

This database contains all parameter changes along with the time and pa-
rameter value. The data can be converted into an XLS format using the Pro-
duce Excel file button.

To call up the parameter databases, proceed as follows:

► Service > Read parameter database.

4.10.4 Reading Flash file database

The Flash file database is used to document the Flash file history. As well as
documenting parameter changes, the function monitoring system also re-
cords changes to the Flash files and stores these. You can select the Flash
files by when they were saved.

To call up the Flash file database, proceed as follows:

► Service > Read Flash file database.

4.10.5 Service motor data database

The device has a database containing motor data. This database is used to
document tap change processes. The motor data files can be selected by
number and when they were saved.

The data can either be stored as xls or csv files.

To create the Excel file, proceed as follows:

1. If necessary, update the database using the "Update" button.
ð The data records are updated. This may take some time.
2. Click on the Produce Excel file button.
3. Select the storage location and file format (xls file or csv file).
ð The file is created.

58 TAPCON®-trol 2226829/02 EN Maschinenfabrik Reinhausen GmbH 2017

5 Fault elimination

5 Fault elimination
If faults arise during operation on the visualization, you will be able to resolve
most of them yourself. The following table is intended to provide assistance
in recognizing and rectifying faults.

Error Characteristics Detail Cause Remedy

No commu- Communication Software Settings incorrect. Check the settings of the
nication pos- between visuali- communication interface and
sible zation and device COM port under Tools >
not possible Communication.
Check whether the defined
transfer rates within the soft-
ware and on the device are
identical.
Hardware Incorrect connection Check whether an uncrossed
cable used. 3-pole RS232 cable with 9-
pole connector socket is be-
ing used in the event of a se-
rial connection.
Function Communication in- Set communication to Off-
monitoring terruption due to line mode and wait 30 sec-
self-monitoring of de- onds until the device is again
vice's monitoring ready for communication.
systems.
Parameters Change pro- Change protection This function is deactivated
cannot be tection can block unauthor- by entering a code.
changed ized parties from ac- Values with change protec-
cessing parameters tion can only be changed us-
and configuration da- ing visualization software.
ta.
Message: Error message in Software Problems have aris- You will find information
"Not all val- visualization en during the param- about these parameters in
ues have eter comparison af- the transfer process LOG
been trans- ter uploading. file.
ferred cor- Archive old device data. De-
rectly!" lete device in visualization
and create anew.
If the problem persists,
please get in touch with the
service team.
Table 7: Fault elimination

Maschinenfabrik Reinhausen GmbH 2017 2226829/02 EN TAPCON®-trol 59

 Glossary

Glossary
BMP
Windows Bitmap file format (image format)

WMF
Windows metafile file format (metafiles image for-
mat)

60 TAPCON®-trol 2226829/02 EN Maschinenfabrik Reinhausen GmbH 2017

List of key words

List of key words

B P
Basic settings 15 Parameter
Baud rate 20 Short download 23
Parameters
Download 36
C Upload 37
COM port 19 Password 33
Communication mode 17 Paths 17
Communication options 17 Printing 50
Program interface 9
D
Data export 50 R
Device firmware Remote 49
Update 51 Report options 23
Diagram
Export 50
Directories 17 S
Display area 10 Serial communication 19
SID password 34
E
Excel export 50 T
Tap position designation 42
Toolbar 10
F
Function tree 11

G
Graphics
Export 50

I
Input area 10

L
Language 16
Life history records 41
Log file 41

M
Maintenance data 49
Menu bar 9
Modem 21
Module
Deleting data 49

Maschinenfabrik Reinhausen GmbH 2017 2226829/02 EN TAPCON®-trol 61

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