STANDARD

01 - 99 - 000 / - - B

INSTALLATION AND

OPERATING MANUALS

FOR ACCESSORIES AND SPARE PARTS

(AFTER-SALES)

VISA RESPONSABLE(S)

NOM :
SERVICE :
DATE :

SIGNATURE :

Classement prévu : 01 - 99 - 000 / - - B Sce N° Tél

Responsable du document F. SCHWARTZ 65810 53133

Pilote(s) technique(s) F. LEBRUN SODIC 01 34 33 68 35

AM

Date de mise à jour : 07/09/00

Normalisation Renault Automobiles

Service 65810
Section Normes et Cahiers des Charges
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This document is to be considered as a whole, the parts of which must not be separated.

© RENAULT 2000.
No duplication permitted without the consent of the issuing department.
No circulation permitted without the consent of RENAULT.

FIRST ISSUE

November 1992 ---

REVISIONS

October 1993 - - A Modification to paragraph 1. Scope and paragraph 2.4. Form of

Documents.
September 2000 - - B Modification to preamble and paragraphs 1., 2.2., 2.4., 3., 4., 6.1.
and 7.
Wording changes.
This issue originates from draft NC 2000 0311 / - - A.

REFERENCED DOCUMENT

Standard : 00-10-415.

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PREAMBLE

For the purposes of these general requirements:

- RENAULT is called the "Manufacturer",

- any company bound to the Manufacturer by a purchasing contract (explicit or implicit) is called
the "Supplier",

- the installation manuals and operating manuals referred to in this standard are called
"documents",

- the whole unitary service stipulated in the contract is called the "product"; accordingly, "the
product" comprises the equipment, the documents and the unit package.

1. SCOPE

The purpose of this document, applicable only to the Suppliers of the Manufacturer, is to define

- a frame of reference,

- the rules for writing and presentation,

- the essential items that must appear in the documents.

for the explanatory documents accompanying spare parts and accessories:

It concerns all products sold by the "Parts and Accessories" Department.

The rules have been established to ensure that the "duty to provide information", legally required of
all Suppliers, is respected. The purpose of such information is to ensure the end-customer or the
RENAULT after-sales network:

- can easily install the parts and accessories,

- are assured of their proper utilisation,

- and is in compliance with regulatory, normative and safety requirements,

This document is applicable to all accessories and products requiring specific explanations for their
utilisation and installation.

If the parts have to be installed by a professional according specific methods, these documents may
serve as a complement to those issued by the parent department, without superseding such
documents. In this way, they have the advantage of accompanying the parts until the site of
installation then of utilisation and of remaining in the possession of the user.

2. GENERAL CONDITIONS

2.1. SUPPLIER RESPONSIBILITY

Unless otherwise expressly indicated as the subject of a specific instruction on the part of the
Manufacturer, the Supplier of the product is responsible for the design and finalization of the
documents referred to in this standard.

The Supplier shall ensure that his premises are equipped with the facilities necessary to ensure that
the documents accompany the products sold to the Manufacturer.

In addition, he shall ensure that the manner in which the documents are positioned in the package is
not liable to damage such documents.

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2.2. APPROVAL CONDITIONS

The documents are an integral part of the After-Sales product. They are subject to the same rules as
the products and are therefore subject to the approval of the "Parts and Accessories Engineering"
department (DIPA) responsible for the approval of the initial samples for specific After-Sales parts.

The Supplier therefore undertakes to submit, at the same time as the initial samples, type model of
these documents on paper and electronic format (format PDF (Portable Document Format)).

The DIPA and the Supplier shall keep each other informed of any modification to the product,
presentation or the content liable to prompt a revision of the documents (see paragraph 6.).

2.3. MARKINGS

Apart from the technical aspects of the product itself, each document shall highlight on the front page,
minimum, of the document or documents:

- the RENAULT logo (trademark title block),

- the RENAULT designation and reference (P/N) of the product,

- the product revision level,

- if requested by the Manufacturer, the Supplier's logo (not its firm name),

- its date of issue,

- its revision level, if any,

- the items necessary for management by the Supplier of these documents (internal references of
the document, products, etc.).

Any specific waiver shall be the subject of an official request to the DIPA.

2.4. SHAPE OF DOCUMENTS

The size of the documents referred to in this standard shall always be a multiple of format A4.
Whatever the case, it shall always be compatible with the packaging of the part.

The Manufacturer reserves the right to impose the style of the document, i.e. diagrammatic, textual or
mixed. From the moment drafting of the documents commences, it is the Supplier's responsibility to
contact the persons responsible for manuals at the DIPA.

Alphanumerical characters shall be typed.

The diagrams shall not be drawn free hand and shall be shaded (see paragraph 5.3.).

Insofar as possible, the perspectives are isometric perspectives (see paragraph 5.1.).

The thickness of the drawing lines shall vary according to their purpose (see paragraph 5.2.).

If the document contains several pages, all pages shall be bound (clipped, glued, or other method)
and numbered.

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3. MANDATORY CONTENT

The documents must always indicate, in addition to the operating and/or installation indications for the
product they directly refer to, and under the responsibility of the Supplier:

- the type(s) of vehicle(s) concerned along with the model year and/or the month according to
specific requirements,

- the items list of all components (necessary products and tools) with indication of the quantity and
the RENAULT reference,

- a drawing or photograph on which each component can be identified without ambiguity,

- a drawing or photograph of the tools necessary for the installation and removal of the products,
and which are then illustrated again each time they are used,

- warnings relative to the use of the product under conditions other than those defined for the
product,

- an indication, easily identifiable (e.g. symbol) for attracting the attention of the user, for items
requiring special care (tightening toques, special positioning, etc.).

Examples :

Warning signal for an important point during installation

procedure.

Warning signal relative to the use of a product under strong winds.

Warning signal relative to the use of a product beyond a speed limit in

km/h and miles (to be indicated under the pictogram).

The Manufacturer reserves the right to impose, at any moment, the incorporation of a message
relative to safety, the contents of which he will provide to the Supplier.

Examples : "Attention, pour des raisons de sécurité, il est impératif de respecter scrupuleusement les
consignes de montage ou d'utilisation ou de mise en œuvre" ("Caution, for reasons of safety, you
should adhere rigorously to all instructions relative to the installation, utilisation and application of the
product") or depending on the case, "Attention, pour assurer un fonctionnement correct, respecter le
sens de montage et l'ordre indiqué dans cette notice" ("Caution, for satisfactory operation, respect the
direction and order of installation indicated in this manual").

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4. TRANSLATIONS

The documents shall be written in French and translated into at least 13 other languages, namely
(unless otherwise indicated) :

- English,

- German,

- Spanish,

- Slovene,

- Turkish,

- Italian,

- Portuguese,

- Dutch,

- Hungarian,

- Swedish,

- Polish,

- Czech,

- Greek.

The presentation (in totality, by chapter, by paragraph, etc.) of the translations is left to the choice of
the Supplier.

For products with only one country of destination, only the French version and the version in the
language of the country of destination is necessary.

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5. ILLUSTRATION OF PARTS

5.1. ISOMETRIC PERSPECTIVES

The receding lines shall be 3/4 front left or 3/4 rear right. They are at an angle of 30°.

The ellipses are at 35°.

There is no pinching.

The perspective is of simple execution. The isometric perspective of the cube is obtained from an
regular hexagon of side: a = b = c = dimensions × 0,82.

B1

A1 '
A1
A2 γ A'
B'1
c

B2
α B
β

B'2 B'

A
'2
A 90°
b a

K
L

C
B

J
M

A
D

AM= BL =CK= DJ =EH= FG G

AF=MG AB = LM EF= HG

alpha= 30°
α α

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5.2. LINES

The lines shall respect the definitions in the table below:

WIDTH
TRAIT DESIGNATION APPLICATION
mm
Edges and contours
THICK SOLID LINE (shaded parts or parts 0,8
in white)

THIN SOLID LINE Shadings 0,3

DASHED Parts defined by dashes 0,5

MIXED Axis lines 0,5

Shading 0,3
DOTS Small parts 0,5
Big parts

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EXAMPLE :

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5.3. SURFACES

The surfaces are shaded.

5.3.1. Surfaces of engines, their components, fasteners and tubes

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5.3.2. Surfaces of metal sheets, glass, hard trim and plastic bumpers

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5.3.3. Surfaces of fabrics

5.3.4. Other surfaces

For the other surfaces, if in doubt, the Supplier shall refer to the Drawings Section of the Spare Parts
Engineering Centre.

6. DOCUMENT CHANGES

6.1. REVISIONS

Any modification to a document on the Supplier's initiative, however minor, is subject to another
approval from the Manufacturer.

In particular, if the Supplier intends to subject a document to a modification concerning its:

- design,

- formalization,

whether or not this is the result of a modification to the product for which Standard 00-10-415
"Manufacture and supply of products - General requirements" remains applicable, he shall notify the
Manufacturer early enough to enable him to study the proposition.

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All modification requests shall be written down and accompanied by an example of the new
formulation along with the items indicated in paragraphs 2. and 3. of Standard 00-10-415 if it
concerns a product-related modification.

The Manufacturer shall acknowledge receipt of the document to the Supplier within 15 days
maximum after receiving the request:

- either by formulating his decision on the said modification,

- by requesting additional information,

- or, depending on the consequences of the said modification, by indicating the approximate date
by which his response will be made known.

6.2. WAIVER

All documents shall be delivered in conformity with this standard. However, exceptionally, in the
event of a temporary non-conformity or a definitive non-conformity related to specific product sales
conditions, the Supplier may address a request for waiver to the Manufacturer.

To be acknowledged, this request shall be accompanied by:

- a copy of the document representative of the non-conformity,

- a complete argument relative to the reasons motivating the request for waiver.

7. ARCHIVAL

The archival duration of the documents shall be in conformity with Standard 00-10-415.

The Supplier's archival procedure make allowance for the change to the revision levels of these
documents.

The Supplier shall not destroy previous versions without official approval from the Manufacturer.

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