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2.1.2 Theories of Employee Motivation and Behavior

The document discusses various theories of employee motivation, including Maslow's hierarchy of needs, which emphasizes the importance of fulfilling psychological and physiological needs for employee satisfaction. It also covers Taylor's Scientific Management, which suggests that employees are primarily motivated by monetary compensation, and Herzberg's two-factor theory, which states that both hygiene factors and motivators must be addressed to ensure employee satisfaction. Overall, these theories highlight the different aspects that influence employee behavior and motivation in the workplace.

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hassan hani
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39 views4 pages

2.1.2 Theories of Employee Motivation and Behavior

The document discusses various theories of employee motivation, including Maslow's hierarchy of needs, which emphasizes the importance of fulfilling psychological and physiological needs for employee satisfaction. It also covers Taylor's Scientific Management, which suggests that employees are primarily motivated by monetary compensation, and Herzberg's two-factor theory, which states that both hygiene factors and motivators must be addressed to ensure employee satisfaction. Overall, these theories highlight the different aspects that influence employee behavior and motivation in the workplace.

Uploaded by

hassan hani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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2.1.

2 Theories of employee motivation and behavior


Maslow's hierarchy of needs

Abraham Maslow, a psychologist, believed that employees were essential, and that it
was important to meet their psychological as well as their physiological needs, and
created a pyramid showing that motivates employees at work to achieve business
targets

Physiological need (wages) are needed by most employees to ensure that they are able
to buy the goods and services needed to survive.

Safety needs(contract and laws) are also necessary for most employees so that they do
not worry about losing their jobs

most employees need to have their social needs met(friendship) so that they enjoy
going to work.

Fewer employees require their esteem needs(respect) to be met. Employees who take
pride in their work or want promotion aspire to this need.

Although many aspire to self-actualization, few employees achieve this need.


Taylor's Scientific Management

Frederick Taylor was an engineer, and had a different approach in ensuring that
business target were met. Taylor did not trust employees and believed that could only
be motivated by money.
Herzberg's two-factor theory
Herzberg studies a smaller number of specific employees in the 1960s. He identified
two different sets of need that need to be met if employees are to be motivated
If an employee only has one set of needs met, (hygiene or motivators) then the
employee will not be satisfied and the business will not have the benefit of a
well-motivated workforce.

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