EFFECTS OF MOBILE MARKETING ON YOUNGSTERS
A PROJECT SUBMITTED TO
UNIVERSITY OF MUMBAI FOR PARTIALCOMPLETION OF THE
DEGREE OF
BACHELOR OF MANAGEMENT STUDIES
UNDER THE FACULTY OF COMMRRCE
BY
Ms. DIVYA NARAYAN MANDPE
SEAT NO.
UNDER THE GUIDANCE OF
Ms. UJWALA AMBEKAR
GOKHALE EDUCATION SOCIETY’S
SHRI BHAUSAHEB VARTAK ARTS, COMMERCE & SCIENCE COLLEGE
AND
SHETH KANJI V. PAREKH ARTS & COMMERCE JUNIOR COLLEGE
ACCREDITED BY NAAC B+ ISO 9001:2015 CERTIFIED
2020-21
EFFECTS OF MOBILE MARKETING ON YOUNGSTERS
A PROJECT SUBMITTED TO
UNIVERSITY OF MUMBAI FOR PARTIALCOMPLETION OF THE
DEGREE OF
BACHELOR OF MANAGEMENT STUDIES
UNDER THE FACULTY OF COMMRRCE
BY
Ms. DIVYA NARAYAN MANDPE
SEAT NO.
UNDER THE GUIDANCE OF
Ms. UJWALA AMBEKAR
GOKHALE EDUCATION SOCIETY’S
SHRI BHAUSAHEB VARTAK ARTS, COMMERCE & SCIENCE COLLEGE
AND
SHETH KANJI V. PAREKH ARTS & COMMERCE JUNIOR COLLEGE
ACCREDITED BY NAAC B+ ISO 9001:2015 CERTIFIED
2020-21
DECLARATION BY LEARNER
I the undersign Ms. DIVYA NARAYAN MANDPE here by, declare that the work embodied in this project
work titled “EFFECTS OF MOBILE MARKETING ON YOUNGSTERS” forms my own contribution to the
research work carried out under the guidance of Ms. UJWALA AMBEKAR is a result of my own research
work and has not been previously submitted to any other University for any other Degree/Diploma to this or
any other University. Wherever reference has been made to previous works of others, it has been clearly
indicated as such and included in the bibliography. I, here by further declare that all information of this
document has been obtained and presented in accordance with academic rules and ethical conduct.
Name and Signature of the learner
Ms. DIVYA NARAYAN MANDPE.
Certified by,
Name and Signature of the Guiding Teacher
Ms. UJWALA AMBEKAR
ACKNOWLEDGEMENT
To list who all have helped me is difficult because they are so numerous and the depth is so enormous.
I would like to acknowledge the following as being idealistic channels and fresh dimension in the completion
of this project.
I take this opportunity to thank the University of Mumbai for giving me chance to do this project.
I would like to thank my Principal, Dr. (Mrs.) S. V. Sant for providing the necessary facilities required for
completion of this project.
I take the opportunity to thank our Coordinator Mrs. Prachi Kadam for her moral support and guidance.
I would also like to express my sincere gratitude forwards towards my project guide Ms.Ujwala Ambekar
whose guidance and care made the project successful.
I would like to thank my College Library, for having provided various reference books and magazines related
to my project.
Lastly, I would like to thank each and every person who directly or indirectly helped me in the completion of
the project especially my Parents and Peers who supported me throughout my project.
INDEX
SR. TOPIC PAGE
NO. NO.
1 1.1 Introduction 01
1.2 History
1.3 Mobile Marketing-Technology and Reach
1.4 Basics of Mobile Marketing Strategy
1.5 Types of Mobile Marketing
1.6 Mobile Marketing and its Importance
1.7 Benefits of Mobile Marketing
1.8 Challenges of Mobile Marketing
1.9 Customers Attitudes Towards Mobile Marketing
1.10 Ethical Issues in Mobile Marketing
1.11 Effects of Mobile Marketing
2 Research and Methodology 51
3 Review of Literature 53
4 Data Analysis, Interpretation and Presentation 55
5 Conclusion and Suggestion 72
Bibliography
Appendix