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Coc Practical Level 4

The document outlines two projects for designing a company network infrastructure and service level agreement. Project 1 involves designing the network and internet infrastructure for a pharmaceutical company with two buildings, 150 employees total, and requirements for resource sharing, 10MB internet, email, and security. Project 2 involves preparing an SLA for annual PC maintenance for another company, XY Company, and includes creating a format to monitor the quality of maintained computers and networks.

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haki
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990 views2 pages

Coc Practical Level 4

The document outlines two projects for designing a company network infrastructure and service level agreement. Project 1 involves designing the network and internet infrastructure for a pharmaceutical company with two buildings, 150 employees total, and requirements for resource sharing, 10MB internet, email, and security. Project 2 involves preparing an SLA for annual PC maintenance for another company, XY Company, and includes creating a format to monitor the quality of maintained computers and networks.

Uploaded by

haki
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Project II: Design company network and Internet Infrastructure

Total time for this project: 1:20hrs


Competences Covered:-
In this project you are required to design Company Network and Internet Infrastructure for
PARROT Plc.
The company is expandable and dedicated for Importing and Distribution of drugs and medical
equipments for resellers using Company’s Application Software, it has 5 departments: Sales,
Maintenance, HRM, Public Relation and Marketing.
The Company has two buildings, G+2 and G+3 in a compound with a distance of 30m between
them. Each building has 25 users in each floor including the ground.

The Company wants to implement centralized network infrastructure that include:


1. Resource Sharing between different departments
2. 10 MB internet connection for the whole employees
3. Company Mailing System
4. System Security

Instruction: - Under this project you are expected to perform the following two tasks based on
the information provided:-
Task1. Identify the basic resources required to implement this project

Time Allotted: - 0:25 hrs

Instruction: - Under this task you are expected to perform the following activities tasks based
on the information provided:-

 Identify Hardware needed to built the infrastructure


 Identify Software needed to built the infrastructure
 Identify Type of internet connectivity needed to built the infrastructure
Task2. Design the infrastructure of network using Microsoft office Visio 2007
Time allotted: 0:55 min
Instruction: -Under this task, you should prepare logical design for the infrastructure using
Microsoft Visio 2007 that considers:
 Appropriate network devices
 Suitable type of cable to be used.
 Internet connectivity
Project III. Prepare Service Level Agreement

Total time for this project: 1:00hrs


Competences Covered:-
XY Company needs annual maintenance service for all PCs. The company posts the
announcement for interested bidders.
Instruction: - Under this project you are expected to perform the following two tasks based on
the information provided:-
Task1. Prepare SLA of XY Company using Microsoft Word.
Time Allotted: - 0:35 hrs
Instruction: - Under this task you assume as an ICT Solution provider PLC who wins the bid
and expected to prepare SLA of XY Company using Microsoft Word. (Hint: - Use the
following points to prepare the SLA)
 Objective of the Service
 Service provider’s responsibilities:
 Customer responsibilities:
 Service Measurement
 Modification and review of the agreement:
Task2. Prepare a format that monitors the quality of maintained computer and network.

Time Allotted: - 0:25 hrs


Instruction: - Under this task you assume as a technician of XY Company and invited to
monitor the quality of maintained computer and network so you are expected to
prepare a format that helps to monitor using Microsoft Word

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