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R5 Troubleshooting Guide

The document describes an issue with a medical device. It states the model is an R5 with an horizontal band appearing over the scan area that disappears with the quick scan option. The reason given is a faulty TGC part of the control panel. The solution is to replace the control panel board.

Uploaded by

Osmel Hernandez
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© © All Rights Reserved
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133 views9 pages

R5 Troubleshooting Guide

The document describes an issue with a medical device. It states the model is an R5 with an horizontal band appearing over the scan area that disappears with the quick scan option. The reason given is a faulty TGC part of the control panel. The solution is to replace the control panel board.

Uploaded by

Osmel Hernandez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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1.

Basic Info
- Model Name : R5
- S/W version : N/A
- F/W version : N/A

2. Symptom:

Horizontal band over scan area.The band


-

disappears on using Q SCAN option.

3. Reason:

- TGC part of CP faulty

4. Solution:

- Replace CP board.
1. Basic information

A. Model name :R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- System hang up while booting


3. Reason

- Defective DDM

4. Solution

- Replace DDM module


1. Basic information

A. Model name : R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- HDD not recognized

3. Reason

- PC failure

4. Solution

- Replace the PC
1. Basic information
A. Model name : R5
B. S/W Version : NA
C. F/W version : NA
2. Symptom

- Monitor Flickering after replaced the main board

3. Reason
- Dip switch mismatch
4. Solution
- Select LCD/LED switch on the main board, please see attached file.
1. Basic information

A. Model name : R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- Booting failure

3. Reason

- HDD itself, main board (PC parts) malfunction

4. Solution

- Reload the SW

- Change the HDD

- Replace the main board (PC board)


1. Basic information

A. Model name : R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- Booting failure

3. Reason

- HDD bad sector or main board malfunction

4. Solution

- Reinstall SW

- Change HDD

- Change main board


1. Basic Info
- Model Name : SonoAce R5
- S/W version : N/A
- F/W version : N/A

2. Symptom Machine does not boot up


- The problem is that whenever we tried to start the ultrasound, the machine starts but after 5
second it’s turned off automatically.

- Replaced the DDM. but nothing changed.

- Replaced the ADM board (Assy trans) but, the same symptom persists.

3. Reason
- Defected on Ass'y PC part

4. Solution

- Replace the PC part. (Not whole main board)


1. Basic information

A. Model name : R3

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- Booting failure, error message


3. Reason

- SW failure

4. Solution

- Mostly, booting failure is from PC section (ex, SW, HDD itself or PC module)

- Please see attached manual to check the SW.


1. Basic information

A. Model name : R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- 90˚ rotated image printed out


3. Reason

- “abnormal” printed image case in UP-D897

4. Solution

- Please try this setting when you faced any “abnormal” printed image case in UP-
D897

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