• E-COMMERCE TOP QUESTION (IGNOU) 2K19
• Draw and explain the architecture of an online shopping e-commerce portal that sells electronic goods ?
• M-commerce application flow and challenge ?
• Explain transplanted real world business models and native internet business models ?
• cyber crime, cyber offences and related penalties ?
• How can e-commerce portal make shopping secure ?
• SSL (with figure) ?
• EDI standards, architecture ?
• inter-organizational and intra- organization e-commerce ?
• Online trading, E-commerce security,digital signature ?
• Two categories into which search engines are classified ?
• E-COMMERCE
• NOTES
• E-commerce as shopping of business information maintaining business relationship and conducting business
transactions by means of telecommunication networks.
• E-Commerce encompasses one or more of the followings:-
• EDI (Electronic Data Interchange)
• E-mail
• Shopping on world wide web
• Product sales and services on the web
• Outsourced customer and employee core operations.
• Electronic commerce operates in all four of the major market segments
• B2B
• B2C
• C2C
• C2B
•
• 2.E COMMERCE WORK FLOW
• 3.TRADE CYCLE
• General Trade Cycle
• Pre- sales (finding a supplier and agreeing the terms)
• Execution (selecting goods and taking delivery)
• Settlement (Invoice if any and payment)
• After-Sales (following up complaints or providing maintenance)
• Electronic Data Interchange
• Search
• Negotiate
• Order
• Delivery
• Invoice
• Payment
• After-Sales
• 4.E-MARKET
• The E-marketplace is a virtual marketplace where buyer and suppliers meet to exchange information about product and
service offers, and to negotiate and carry out business transaction.
• 5.INTERNET COMMERCE
• Commercial activities associated with the internet.
• Transplanted real world business models.
• 6.E-VISIBILITY (INCREASE IDEAS)
• Increasing traffic.
• Easy URL
• Add icons of social networks
• Advertising
• Social empire optimization
• 7.SEARCH ENGINES
• Search engines are classified into two categories.
• Crawler Based Search Engine
• These search engine called robot or bat generally index sites based on the content and links to your website
• Example- GOOGLE AND ALTA
• Human Powered Directories
• These are actually compiled by human reviewers who examine and evaluate description of websites and the they rate the
contents.(normally paid search engine)
•
• 8.TYPES OF ELECTRONIC PAYMENT SYSTEM
• 9. HOW CAN E-COMMERCE PORTAL MAKES SHOPPING SECURE?
• There are two level for securing information over the internet
• DIGITAL CERTIFICATES
• SSL
• DIGITAL CERTIFICATES are electronic files that are used to uniquely identify people and resources over the internet . A CA is a
trusted entity whose main responsibility is certifying the authenticity of users
o SERVER CERTIFICATES
o PERSONAL CERTIFICATES
o PUBLISHER CERTIFICATES
o CERTIFICATE INFORMATION
• Digital certificate one based on public key cryptography
• .........................................................................................................................................................................................
• SSL allows the client and server to communicate with each other in a way that prevents the tampering of data that is begin
transmitted.
• SSL requires all information sent between a client and a server be encrypted (by the server) and when sent and decrypted (by
the client) when received.
• SSL CERTIFICATES
o 40 bit encryption
o 128 bit encryption
• 10.WORKING OF SSL
•
• 11.EDI
• Electronic Data Interchange (EDI) is the computer to computer exchange of business document in a standard electronic format
between business partners.
• Many business document can be exchanges using EDI like:-
• PURCHASE ORDER
• INVOICE
• CUSTOMER DOCUMENTS
• INVENTORY DOCUMENT
• PAYMENT DOCUMENT
• ADVANCE SHIP NOTICE
• ITS USED FOR B2B
• Processing of PO in the era of EDI (in figure)
•
• EDI ARCHITECTURE
•
• EDI STANDARDS
• ANSI X12
o POPULAR IN NORTH AMERICAN REGION.
o ORDER PROCESSING, MATERIAL HANDLING , WAREHOUSING SERVICE, MANUFACTURING SERVICES.
• EDIFACT
o ELECTRONIC DATA INTERCHANGE FOR ADMINISTRATION COMMERCE AND TRANSPORT.
• ASPprabhat is optimized for learning, testing, and training. Examples might be simplified to improve reading and
basic understanding. .
• Thanks
Transplanted Real-World Business Models and Native Internet Business Models
Transplanted Real-World Business Models
These are business models or activities which exist in the real-world and have been transplanted into the Internet environment
The mail-order model
The mail-order model is typified by enterprises such as Amazon.com where a Web site shop front is employed to sell physical goods which are
then posted or delivered. While goods are advertised and payment is made via the Internet these enterprises are very much based in the real-
world and are really traditional retail operations with a Web-based shop front.
The advertising based model
The advertising based model accounts for the success of many search engine companies such as GOOGLE and also supports many other free
Web sites. This model is similar to that used by commercial television and free print publications, where advertising revenues support the
operation of a free service.
The subscription model
The subscription model is well suited for combination with digital delivery. Typically a user will subscribe for access to a database of digital
products for a specified period of time.
The free trial model
The free trial model for software is similar to the “30 days free trial” retail model.
The direct marketing model
The direct marketing model. The use of electronic mail direct marketing (known as spam).Spam is probably the most dramatic example of a real-
world business model being crudely transplanted on to the Internet.
The real estate model
The real estate model. Some enterprises apply this model by selling Web space, domain names and e-mail addresses.
Business to Business
Business to Business. The aforementioned models concentrate on the consumer market, but there’s a large amount of business transacted
between corporate entities via the Internet.
Native Internet Business Models
It is rarely acknowledged that most of the business that takes place on the Internet does not involve money. Much of the software that
underpins the Internet and the World Wide Web is freeware or shareware.
The library model
The library model. The Internet and the Web in particular are sources of free information.
The freeware model
The freeware model is used extensively by the Internet software community. Much software, including popular Web browsers such as Netscape
Navigator and Communicator are available for free download
The information barter model
The information barter model is very common. It usually involves some sort of exchange of information over the Internet between individuals
and organisations.
Digital products and the digital delivery model
Digital products and the digital delivery model These products include images, movies, animation, audio, text, certificates and software. Digital
delivery may take place when products are purchased or where information is bartered
Web site hosting and other Internet services
Web site hosting and other Internet services. Many ISPs and other Web-based enterprises provide services such as hosting Web servers,
electronic mail and URL and e-mail re-direction services.
ASPprabhat is optimized for learning, testing, and training. Examples might be simplified to improve reading and basic understanding. .
Thanks