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Medicare Frontier Script

This document contains a script for a Medicare benefits call. The caller identifies themselves and informs the customer that their Medicare rates have dropped 35% for 2023. They confirm the customer's Medicare Part A and B eligibility, age between 65-75, that they make their own health decisions, do not have other insurance, and live independently in their listed state and zip code. The caller then transfers the customer to a licensed agent in their state to discuss the 2023 Medicare benefits, noting they may be on do not call lists.

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Raja Subhan
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8K views1 page

Medicare Frontier Script

This document contains a script for a Medicare benefits call. The caller identifies themselves and informs the customer that their Medicare rates have dropped 35% for 2023. They confirm the customer's Medicare Part A and B eligibility, age between 65-75, that they make their own health decisions, do not have other insurance, and live independently in their listed state and zip code. The caller then transfers the customer to a licensed agent in their state to discuss the 2023 Medicare benefits, noting they may be on do not call lists.

Uploaded by

Raja Subhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Truvict Medicare Frontier Script

Hi this is <Agent Name> calling from Medicare Benefits, how are you doing today?

 The reason of my call is to let you know that the rates on your Medicare insurance have been
dropped down by 35% from today and you are qualified for the updated Medicare benefit for 2023
so I believe you do have Medicare Part A & B both are active is that correct?

If customer says yes ok great! Proceed further or drop call if customer says no.

 How old are you?

(Must be between 65-75, only proceed below 64 in case of disability).

 How do you spell your first and last name?

Ok wonderful.

 I believe you take your own health related decisions is that correct?

If customer says yes ok great! Proceed further or drop call if customer says no.

 Do you have Tricare or any other insurance plan through your employment?

If customer says yes drop the call & if customer says no proceed the call.

 Are you living in to your own house or any nursing home?

If customer says I living in my own house or rental proceed further otherwise drop the call.

 I believe you are still residing in the State of <State showing in the dialer> with a ZIP code of
<Showing in fast back ground check / fast people search>

Disclaimer/TCPA:

That’s all from my side you are qualified for the Medicare benefit of 2023, now I am going to transfer your
call to one of my license agent in your State, even your number is registered on any Federal / State or
any do not call list. Will that be ok?

If customer says then polity say just hold for a second and do not hang-up the call.

Blind Transfer

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