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Chra - Chra reviewers

Bachelor of Science in Business Administration Major in Human Resource Development

Management (Polytechnic University of the Philippines)

Studocu is not sponsored or endorsed by any college or university

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Chapter 1

Which of the following is NOT under the five headings of the 5-P model of HRM?

a) HR philosophy.

b) HR policies.

c) HR progression.

d) HR processes.

Developing and managing employee entitlements (eg pensions, maternity and sick pay, annual leave)
and 'fringe' benefits (eg allowances and services) is called _______________________.

a) pay systems

b) performance pay systems

c) benefit schemes

d) non-monetary rewards

The main conceptual differences between HRM and Personnel Management is-

a) it’s focus on capital

b) Its focus on differentiation of workers

c) It’s focus on strategic integration of people

d) It’s focus on growing labour power.

Combining previously fragmented tasks into one job, again to increase the variety and meaning of
repetitive work is called _________.

a) job rotation

b) job enlargement

c) job enrichment

d) job analysis

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Which of the following is the responsibility of HR in any organisation?

a) To manage and look after the monetary status of the company.

b) To make relations with other organisations and investors to invest in their organisation.

c) To focus on building organisational learning, skills and workforce productivity.

d) To manage the administrative functions of the organisation.

________ is an organisational unit consisting of a group of defined tasks or activities to be carried out or
duties to be performed.

a) Role

b) Job design

c) Job analysis

d) Job

The expectancy theory is a theory belonging to ________ theories.

a) conjugation

b) convoluted

c) process

d) content

In Vroom’s expectancy theory, the term valence refers to

a) the extent of an individual’s yearning for success.

b) the extent an individual prefers a specific outcome.

c) the extent of success that follows individual’s effort.

d) the extent one can be satisfied.

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Which of the following is NOT a content theory of motivation?

a) Maslow’s needs theory.

b) Vroom expectancy theory.

c) ERG theory

d) Herzberg’s two factor model.

The growth or realisation of a person’s ability and potential through the provision of learning and

educational experiences is called ______________________________________.

a) education

b) development

c) learning

d) training

________________________is the use of a combination of learning methods to increase the overall

effectiveness of the learning process by providing for different parts of the learning mix to complement

and support one another.

a) Workplace learning

b) Self directed learning

c) Experiential learning

d) Blended learning

The process of planning and delivering learning events and programmes is described by the ADDIE
model.

Which of the following phases is NOT within the model?

a) Analysis phase

b) Design phase

c) Intermediate phase

d) Evaluation phase

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The Labour Stability ratio considers

a) employees with greater skill

b) employees with a certain service length

c) employees nearing retirement

d) employees with higher salaries

Decision of choosing between internal or external recruitment should rest on _____________.

a) Observation of recruitment policy of competitors

b) Local labour law

c) Capability of existing staffs

d) Corporate practice in the industry

In a job advertisement, ‘pleasant personality’ has been sought for the post of a public relations

officer .The stated person specification is classed as__________________________.

a) essential

b) desirable

c) contra-indicated

d) optional

Job performance evaluation can be based on ______________.

a) job assessment

b) job description

c) job narrative

d) job criteria

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Halo Effect in interview is observed when

a) all job candidates are judged the same.

b) one candidate is judged by one particular attribute.

c) interviewers are subjective in judgment.

d) interviewers are posing racist questions.

“Can you tell us about a time when you were successful about setting a goal and achieving it?”

- What type of interview question is it?

a) Open questions.

b) Probing questions.

c) Multiple questions.

d) Situational questions.

A punitive disciplinary action means

a) warning the offender.

b) scolding the offender.

c) punishing the offender.

d) counseling the offender.

Grievance occurs in a probable case of

a) unfair treatment.

b) bad working condition.

c) poor Salary.

d) lack of Motivation.

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Performance Management is a management system of ___________________

a) Monitoring how employees are working

b) Setting action plans and assessing implementations

c) Managing self performance

d) Tracking management’s viewpoints about the organization

The most popular formal job evaluation method these days is

a) Job Ranking

b) Job Classification

c) Points Rating

d) Peer Evaluation

Which of the following is NOT an indirect pay or benefits?

a) Sales commission

b) Company cars

c) Housing assistance

d) Medical insurance and allowances

Which of the following is a performance or variable pay?

a) Sales commission

b) Company cars

c) Housing assistance

d) Medical insurance and allowances

Flexible retirement is devised by setting a minimum age after which retirement is

a) optional

b) mandatory

c) recommended

d) obvious

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Dismissal without any prior notice can be handed to the employee in a case of

a) terminal illness

b) attitude problem

c) gross misconduct

d) vicious grievances

The term_________ refers to an underlying characteristic of a person that results in effective or superior

performance.

a) patience

b) competency

c) experience

d) persistency

____________________________________ is an attempt to quantify the financial value of human

capital to the firm, as part of its market worth and asset base.

a) Human resource

b) Organisational behaviour

c) Human resource accounting

d) Management accounting

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