CURRICULUM VITA
PERSONAL
Name Ganesh Chand
Nationality: Indian
Date of Birth: 1th September 1988
Language Skills: English, Hindi, & Arabic(Basic)
Current location: QATAR
Notice Period: 1 month
EMPLOYMENT
Hilton Doha (PREOPENING) January 2013 to till date,
Supervisor (Asst. Head Waiter)
The daily operation of the unit. Supervising and scheduling of employees, and
maintaining staffing levels as directed by the company.
Maintaining the component at an acceptable standard.
Actively engaging with the client or his agent, with customers, supervisors and
staff to promote a friendly relationship, and to promote the expansion of sales
and customer service.
Preparing daily, weekly and monthly sales, cost, and operations reports.
Supervising, and consolidating all financial transactions associated with the
unit.
Maintaining appropriate menus, featured specials, promotional initiatives and
other sales tools to increase customer satisfaction and check average.
Supervising and auditing the purchasing of all goods and services managing all
HR issues on the component level.
Participate in a variety of seminars and occasional professional improvement
courses as organized by the company.
Produce and maintain organizational records for inspection by corporate
auditors, and make such changes and improvements as are required.
Work with the chef or an supervisor to manage the supervisory schedule so as
to have one person of competence on duty at all times.
The Sofitel Bahrain Zallaq Thalassa Sea & Spa, Bahrain
Sep 2011 to Jan 2013
Bar Captain (PREOPENING)
Checks station before, during and after shift for proper set-up and cleanliness.
Greets the guests in a friendly and courteous manner and explain any specials
and/or restaurant promotions for guest awareness.
Records the details of the order from the guests, repeating the order to the
guest to check for accuracy.
Inputs the order into the Point of Sale computer to inform the kitchen of the
particulars in the order being placed.
Replenishes beverages as necessary and check with guests for overall
satisfaction.
Markets and serve upon request any dessert items or specialty coffees.
Sahara Star 5* Mumbai
Sep 2008 to Sep 2011
Bar Waiter
To maintain the standards of quality and service by practicing the set
standards and following the established procedures.
Checks station before, during and after shift for proper set-up and cleanliness.
Greets the guests in a friendly and courteous manner and explain any specials
or restaurant promotions for guest awareness.
Records the details of the order from the guests, repeating the order to the
guest to check for accuracy.
Inputs the order into the Point of Sale computer to inform the kitchen of the
particulars in the order being placed.
When completes, retrieves order from kitchen, confirms its accuracy, lifts and
delivers to guest along with appropriate condiments, abide by all State, Federal
and Corporate liquor regulations pertaining to serving alcoholic beverages to
minors and intoxicated guests.
Replenishes beverages as necessary and check with guests for overall
satisfaction.
Markets and serve upon request any dessert items or specialty coffees.
Ascertains guest satisfaction and present check. Process check per hotel
procedures.
TRAINING
1. Leadership training 1@ Hilton Worldwide, Successfully completed at Hilton Doha 22nd Sep. to
3rd Nov. 2013.
2. CRM Training completed at Hilton Doha 15th Jan. 2013.
3. HABC Lable 2 Training Successfully completed, 10th July to 22 July 2013.
4. Make It Right Training certified of completion, 15th Nov. 2014.
5. Conducted performance & Development Review Training on 20th Jan. 2014.
6. Food and Personal Hygiene Training on 23rd March 2010 Lemuria Resort.
7. Successfully completed Three Days TRAIN the TRAINER Program in May 2010.
8. Successfully completed Fling International bar services in August 2012, www.flingibs.com.
9. Achieved certificate for food and hygiene Training from Scotland University.
10. Mastering the Art of Service (training).
11. Three time has been successfully completed the basic food hygiene Trainee.
12. Managing Employee Development (training).
CERTIFICATES of AAPPRECIATION
1. Certificate of Recognition from GM and DO for a High Quality work and Service Jan. 19TH 2016.
2. Integrity Certificate from GM for delivering the brand promise.
3. Three time Appreciation Letters from the General Manager for the good service.
4. Fore time Appreciation Letters from the F&B Manager for the good service.
5. Managing Employee Development (training).
6. Awarded Best employ of the month in Nov. 2011.
7. Awarded Best employ of the year 2011.
EDUCATIONAL ATTAINMENT
1. 2008 Diploma in Hotel Management , Mumbai India
2. Completed Secondary studies in Commerce with 56%
Maharastra Board of School Education
