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Unit 1: Communication Processes, Principles, and Ethics
LESSON 1: Nature of Communication
1. Derived from the Latin expression “Communicate” which aptly means “to share” or “to make
common”, it is a systematic process which generates meaning by using messages, exchange of
ideas, or a set of behavior.
a) Receiver
b) Communication
c) Feedback
d) Collective
2. Who is responsible for encoding the message and initiating the communication process?
a) Sender
b) Receiver
c) Feedback
d) Channel
3. Which component of the communication process receives and decodes the message?
a) Message
b) Channel
c) Receiver
d) Sender
4. What is considered as the heart of communication, and is composed of information translated
through encoded symbols forming an idea?
a) Receiver
b) Message
c) Feedback
d) Channel
5. This component of communication process is the means/medium as to how the message is
conveyed.
a) Feedback
b) Sender’s attitude
c) Message perception
d) Channel
6. This is the reply, response, reaction, and the final link in the chain of a communication process.
a) Feedback
b) Messenger
c) Channel
d) Receiver
7. What is the purpose of feedback in the communication process?
a) To initiate the communication
b) To encode the message
c) To confirm message interpretation
d) To choose the channel
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8. If the sender does not obtain a feedback from the receiver, this means there is a lack of
_____ and _____.
a) Honesty and Reliability
b) Cleanliness and Self-Awareness
c) Attitude and Morals
d) Clarity and Precision
9. In communication, the message is the information translated through symbols that may be in
the form of ___.
a) Gestures
b) Spoken Words
c) Written Language
d) All of the above
10. This refers to the specific environment or setting in which communication takes place.
a) Sender
b) Context
c) Noise
d) Gestures
11. What type of communication context involves an individual’s inner dialogue and self-reflection?
a) Interpersonal Communication
b) Dyadic Communication
c) Intrapersonal Communication
d) Mass Communication
12. Which of the following is a type of communication context which revolves around
communication between two OR more people within a particular situation?
a) Interpersonal Communication
b) Public Communication
c) Small-group Communication
d) Dyadic Communication
13. The type of interpersonal communication involving only two individuals, such as conversations
between a parent and child, interviews with employers, or consultations with teachers.
a) Context
b) Mass Communication
c) Small-group Communication
d) Dyadic Communication
14. Studying with your fellow classmates at the local library is a type of which interpersonal
communication?
a) Small-group Communication
b) Dyadic Communication
c) Sender
d) Intrapersonal Communication
15. It is recognized by its formality, structure, and planning where a single source delivering
messages to a larger audience simultaneously such as seminars and political campaigns.
a) Broadcast Communication
b) Print Media
c) Public Communication
d) Oral Communication
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16. In this context, messages are disseminated through mediated systems to a vast, often unseen
audience. This context uses channels such as newspapers, television, radio, digital media
platforms, etc.
a) Public Communication
b) Physical Attraction
c) Mass Communication
d) None of the above
17. Which of the following are the main types/components of communication?
a) Verbal Communication (Lexical Component)
b) Grammar Communication (Lexicon Component)
c) Nonverbal Communication (Non-Lexical Component)
d) Both A and C
18. The use of meaningful words or language is what type of communication?
a) Syntax Communication
b) Morphology
c) Verbal Communication
d) Nonverbal Communication
19. Among the following choices, choose which type of communication refers to the sending of
information or messages aside from the use of language.
a) Mass Communication
b) Intramural Communication
c) Nonverbal Communication
d) Lexical Component
20. It is defined as the unique meaningful component of speech that may be used alone or with
others to form a sentence.
a) Contractions
b) Idioms
c) Sentence
d) Words
21. This can be a single letter, a prefix, or a suffix added to words.
a) Parts of words
b) Collocations
c) Paragraphs
d) Idioms
22. What is the term for a pair or group of words that are habitually used together that sound
correct together.
a) Nonverbal Codes
b) Kinesics
c) Collocations
d) Words
23. ______ are combinations of words whose collective meaning is not predictable from those of
the individual words and are usually understood by native speakers of the language.
a) Objectics
b) Knowing your purpose
c) Lexical Component
d) Idioms
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24. Verbs followed by a preposition or an adverb are called _________.
a) Speakers
b) Collocations
c) Phrasal Verbs
d) Subject Verb
25. These are groups of words such as “It is an honor to introduce to you…” provide a structure or
a skeleton for complete sentence.
a) Verbal Phrases
b) Sentence Structure
c) Sentence Frames
d) Paragraph Frames
26. _________ are basically codes of symbols which carries a meaning on its own and is not in
the form of spoken or written words.
a) Verbal Codes
b) Nonverbal Codes
c) Lexical Components
d) Non-Lexical Components
27. Which among the following is the best description of Kinesics.
a) It influences the credibility and ability of a person to persuade its audience through the use
of physical attraction.
b) This refers to the manner of organizing the and using time and the messages that are
constructed due to the organization and use of it.
c) It is the use of touch in communication
d) This pertains to the use of one’s bodily movements which include facial expressions,
posture, and gestures in transmitting messages.
28. What Greek word which means “to move”, is the nonverbal code Kinesics derived from?
a) Emblems
b) Kinesis
c) Tactile Communication
d) Proxemics
29. These are nonverbal actions or movements that is used as a replacement for words or
phrases.
a) Proxemics
b) Illustrators
c) Emblems
d) Personal Distance
30. This type of kinesics pertains to the bodily movements done accompanying a spoken message
in order to reinforce it.
a) Kinesics
b) Emblems
c) Illustrators
d) Long Distance
31. This type of nonverbal code uses the physical body in order to influence the credibility and
ability of a to persuade its audience.
a) Proxemics
b) Emblems
c) Physical Attraction
d) Illustrators
32. Edward T. Hall’s ________ refers to the study distance and space in communication, using the
distance from your personal bubble to the person/s you are speaking with.
a) Reflection Page 4 of 14
b) Communication
c) Chronemics
d) Proxemics
33. The type of distance is proxemics is generally used by people you’re closely acquainted with,
extends from you to eighteen inches outward.
a) Intimate Distance
b) Public Distance
c) Mass Distance
d) Social Distancing
34. Personal Distance in proxemics ranges from 18 inches to 4 feet and is used for what type of
communication?
a) Conversation and Non-intimate exchanges
b) Less Personal and Business Negotiations
c) Public Speaking and Lectures
d) None of the above
35. Ranging from 4 to 12 feet in distance, this kind of proxemics is used in less personal or formal
business situations.
a) Business Distance
b) Personal Distance
c) Social Distance
d) Socializing
36. Which of the following is true about Public Distance in proxemics?
a) This ranges from 2 feet to 6 feet and is used for public executions
b) It is commonly used in public speaking settings and the range exceeds twelve feet.
c) The range is from 18 inches to 4 feet and is used for personal exchanges
d) Extends from your personal bubble to 18 inches, used for communicating with people close
to you.
37. The manner of organizing and using time and the messages that are constructed due to the
organization and use of it, also known as temporal communication is what type of nonverbal code?
a) Haptics Communication
b) Tactile Communication
c) Objectics
d) Chronemics
38. These individuals complete tasks one at a time and view time seriously.
a) Attractive people
b) Procrastinators
c) Polychronic
d) Monochronic
39. They are referred to as individuals who work many tasks at one time.
a) Polychronic
b) Monochronic
c) Syntonic
d) Dystonic
40. The type of nonverbal code that uses touch in communication, often associated with pleasure,
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positivity, and reinforcement.
a) Vocal Cues (Paralinguistics)
b) Paralinguistics
c) Tactile Communication (Haptics)
d) Objectics
41. It does not refer to actual words but rather to sounds which has a significant meaning on it. It is
composed of volume, voice quality, rate, pitch, inflection, nonword sounds, articulation,
enunciation, pronunciation, and silence.
a) Clothing Communication
b) Linguistics
c) Vocal Cues (Paralinguistics)
d) Verbal Communication (Lexical Components)
42. Also known as object language, this kind refers to the study of how humans use their clothing
and other significant artifacts to communicate nonverbal codes.
a) Objectics
b) Objectives
c) Oblate Sphere
d) Obtuse Communication
43. Handshaking is a common body movement when we are communicating. Which among the
following nonverbal codes does handshaking fall under?
a) Kinesics
b) Tactile Communication (Haptics)
c) Physical Attraction
d) Intimate Distance
44. “Hey, I don’t think this is working well, we should break up”. The underlined words are an
example of which lexical component?
a) Phrasal Verbs
b) Collocations
c) Idioms
d) Parts of words
45. “A well-dressed man came out of his sportscar carrying the newest version of a well-known
smartphone”. The sentence displays which type of nonverbal code?
a) Physical Attraction
b) Public Distance
c) Chronemics
d) Objectics
LESSON 2: Principles of Communication
46. This basic principal is essential as one should consider the needs and interests of the
receivers; they must know whom they are talking to.
a) Knowing your mistakes
b) Knowing your audience
c) Knowing your purpose
d) Knowledgeable others
47. This refers to identifying one’s purpose in communicating in order to create an outline of what
to say and deliver it clearly.
a) Knowing your purpose Page 6 of 14
b) Achieving credibility through your audience
c) Presenting information in various ways
d) Acknowledging communication barriers
48. Topic knowledge is the key and heart of your discussion, having a wide scope of information
about certain topics allow trustworthy communication.
a) Cultural
b) Competition
c) Knowing your audience
d) Knowing your topic
49. This principle encourages one to be ready in answering challenging questions or feedbacks.
a) Anticipating objections
b) Objectics
c) Collective unconscious
d) Knowing yourself
50. Achieving credibility with your audience can be done through what way? Choose among the
following choices.
a) Providing authentic, firsthand information and personal stories that leave a lasting
impression.
b) Giving the audience a chance to express their thoughts after you speak.
c) Presenting information in a creative manner so as to incite your listeners.
d) Filtering what the other person is saying because of personal opinion and ideas.
51. This principle refers to diversifying how one presents information creatively to capture the
audience’s attention.
a) Recognize communication barriers
b) Presenting information in various ways
c) Knowing your topic
d) Knowing you purpose
52. Recognizing the presence of various communication barriers such as personal biases, is what
type of communication principle?
a) Personal Barriers.
b) Noise
c) Quietness
d) Acknowledging communication barriers
53. These are the reasons why most interpersonal communication fails, usually due to the
unsuccessful understanding of the message by the receiver.
a) Scaffoldings to Effective Communication
b) Barriers to Effective Communication
c) Psychological barriers
d) Poor retention
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54. ____________ refer to the natural and environmental factors that serves as barriers in
communication.
a) Psychological Barriers
b) Mental Barriers
c) Physiological Barriers
d) Physical Barriers
55. Lack of attention, poor retention, lack of trust, and closed mind and filtering are examples of
which communication barrier?
a) Physical Barriers
b) Interpersonal Barriers
c) Psychological Barriers
d) Communication Barriers
56. These refers to the barriers in effective communication in relation to people.
a) Social Barriers
b) Interpersonal Barriers
c) Psychotic Barriers
d) Mental Barriers
57. This kind of barrier to effective communication pertains to the influences of our mental
condition when communicating.
a) Lack of attention
b) Mental Illness Barriers
c) Lack of trust
d) Psychological Barriers
58. Noise, temperature, medium, workplace, information overflow, and physical disabilities fall
under which type of communication barrier?
a) Pythagoras Barriers
b) Psychological Barriers
c) Language Barriers
d) Physical Barriers
59. Choose among the choices which are examples of interpersonal communication.
a) Lack of trust, lack of attention, and poor retention
b) Workplace, medium, and noise
c) Gender issues, competition, and culture
d) Collocation, phrasal verbs, and sentence frames
LESSON 3: Ethics of Communication
60. The principles governing communication, the right or wrong, good or bad dimensions of
communication, encompass the ______.
a) Communication Principles
b) Communication Ethics
c) Communication Barriers
d) Communication Components
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TRUE OR FALSE:
Read the statement and determine if it demonstrates the ethics in communication truthfully (T) or
not (F).
61. Be absentminded and uninterested when listening to someone. F
62. Speak without prejudice or bias. T
63. Speak from your own experiences, thoughts, feelings, needs, emotions, and perspective. T
64. Do not be understanding. F
65. Do not slander. T
66. Be unaware of your personal boundaries and always share something even if you feel
uncomfortable. F
67. Respect other people’s personal boundaries. T
68. Always interrupt and make side comments when someone is speaking. F
69. Be truthful, accurate, honest, and reasonable. T
70. Promote tolerance of difference, freedom of expression, and diversity of perspective. T
71. Dismiss the feelings and situation of others when evaluating and responding to their
messages. F
72. Endorse equal access to communication resources and opportunities. T
73. Promote a communication atmosphere that is unfriendly and harsh. F
74. Do not degrade individuals through falsehood, intimidation, violence, intolerance, and hatred. T
75. Do not encourage sharing of information, ideas, opinions, and feelings when making a
significant
choice. F
76. Be irresponsible of the consequences of your communication behavior. F
Unit 2: Communication and Globalization
LESSON 1: Communicating in a Multi-Cultural Setting
77. It is the sharing of meanings with and receiving and interpreting ideas from people whose
cultural background is different from yours.
a) Inter-Ethnic Communication
b) Interpersonal Communication
c) National Communication
d) Intercultural Communication
78. This is the interaction between people of different races such as a tourist guide condc=ucting a
tour for a group with different nationalities.
a) Intra-cultural Communication
b) Inter-high Communication
c) Interracial Communication
d) All of the above
79. Which variety of intercultural communication is characterized by the interaction among
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who have different ethnic groups?
a) Inter-ethnic Communication
b) International Communication
c) Interracial Communication
d) Intra-cultural Communication
80. _______ is a type of communication wherein members of the same ethnic, racial, or
subculture groups interact and share messages among others.
a) Learning Communication
b) Intrapersonal Communication
c) Intra-cultural Communication
d) Interracial Communication
81. When there is interaction between people representing different political structures, this type of
intercultural communication is called _____.
a) National Communication
b) International Communication
c) Presidential Communication
d) Executive Communication
LESSON 2: The Impact of Communication in Society and the World
82. This impact is the increase of digital communication platforms allowing employees and
applicants to be hired by companies from other countries, making the operations of companies to
be more efficient and modern.
a) Fewer Cultural Barriers
b) Creation of a Global Village
c) Accessibility and Equitability
d) Increased Business Opportunities
83. Proposed by Marshall McLuhan, it is formed when distance and separation is no longer an
issue due to the emergence of technology to connect people.
a) Universal Town
b) Global Village
c) Cultural Barriers
d) Business Companies
84. The impact of being able to communicate with other people frequently and easily results to a
person’s better understanding of other cultures and customs which causes to create ______.
a) More Cultural Barriers
b) A lot of language barriers
c) Barriers in effective communication
d) Fewer Cultural Barriers
85. The availability of online communication platforms that give equal opportunity to access and
study information slowly transcends boundaries and social strata, which leads to which type of
impact of communication?
a) Increased online platforms
b) Fewer social interactions
c) Responsibility and Opportunities
d) Accessibility and Equitability
LESSON 3: Characteristics of a Competent and Global Communicator
86. When one is able to properly communicate effectively on a global scale, he/shePage
is called a
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_____.
a) Responsible Communicator
b) Poor Communicator
c) Amazing Communicator
d) Competent Global Communicator
87. Which component of a competent communicator is being able to communicate in a way that is
morally correct?
a) Adaptability
b) Self-Awareness
c) Cognitive Complexity
d) Ethics
88. This component of a competent communicator is observing your own behavior and behaving
accordingly to the setting of communication.
a) Ethics
b) Adaptability
c) Self-Awareness
d) None of the above
89. Being able to adapt to the communication context is an example of which component of a
competent global communicator?
a) Contemplative
b) Observant
c) Adaptability
d) Funny
90. _______ is an idea that suggests that one’s communication behaviors are affected by different
mental and emotional factors.
a) Psychosis
b) Fixations
c) Mood Swings
d) Cognitive Complexity
Unit 3. Local and Global Communicator in Multicultural Settings
LESSON 1: Varieties and Registers of Spoken and Written Language
91. Unlike written output that can be read over and over again, ____________ requires the
effective use of clear pronunciation, pausing, and emphasis to ensure the listener understands the
first time.
a) Effective Speaking
b) Affective Filter
c) Deliberate Discussion
d) Phone conversations
92. Between written and spoken language, which among the two is a social activity, universally
learned, usually unplanned, makes use of facial expressions and gestures, and does not create a
permanent output?
a) Spoken Language
b) Written Language
c) Both
d) None of the above
93. Between written and spoken language, which among the two is a private activity, needs to be
taught, is generally unplanned, uses punctuation marks, and leaves a permanent output?
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a) Written Language
b) Spoken Language
c) Both
d) None of the above
94. Choose among the choices which are characteristics of Written Language.
a) Planned
b) Organized
c) Durable
d) All of the above
95. Variation in speed, loudness or quietness, gestures, intonation, stress, rhythm, pitch range,
and pausing & phrasing are characteristics of which type of language communication?
a) Planned Communication
b) Social Communication
c) Spoken Language
d) Written Language
96. Among the five principles of effective oral communication, which is characterized by knowing
one’s purpose by heart in order to help in choosing the appropriate topic, choice of words or
manner of delivery for the intended audience?
a) Go straight to the point
b) Have a clear understanding of you purpose
c) Make sure that the message you deliver is complete
d) Have your feedback specific and timely
97. If the message that you deliver is complete, supported by facts and essential information, what
principle of effective oral communication is this?
a) Make sure that the message you deliver is complete
b) Deliver your speech in a natural way
c) Go straight to the point
d) Have your feedback specific and timely
98. The 7Cs: be clear, concise, concrete, correct, coherent, complete, and courteous, are
principles of which type of communication?
a) Effective Oral Communication
b) Effective Spoken Communication
c) Affective Learning Communication
d) Effective Written Communication
LESSON 2: Varieties of English Language
99. What language has a distinct status of being the official language of many countries such as
the U.K. and America?
a) Japanese language
b) Tagalog language
c) English language
d) French language
100. Said to be the origin of the English language, it is said to be brought by Germanic colonizers
to Britain coming from the currently northern Netherlands and northwest Germany.
a) Welsh English
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b) Cumbric English
c) Anglo-Frisian dialects
d) Cornish English
101. It is one of the two-standard dialects of the English language and is the official language of
the United Kingdom.
a) Philippine Eagle
b) Indonesian English
c) Australian English
d) British English
102. The three varieties of language that cohabited with the English language into the modern era
were ______, ______, and ______.
a) Welsh, Cumbric, and Cornish
b) Bisaya, Ilocano, Tagalog
c) None of the above
d) All of the above
103. This variety of English is the most influential and powerful variety in the world today. This
dialect of English is native to the United States of America.
a) British English
b) American Tagalog
c) Tagalog English
d) American English
104. Collectively named after the U.S. army transport ship Thomas, these American teachers were
the first teachers of the English language after the Philippine-American War and had an important
impact of training future teachers, resulting to 97% of teachers in 1921 as native-born Filipinos,
thus the creation of the Philippine English.
a) Thompsons
b) Thomasites
c) Native English Speaking Teachers
d) Non-Native English Speaking Teachers
LESSON 3: Language Registers (Formal vs Informal)
105. Defined as the level of formality with which a person communicates.
a) Informal Register
b) Neutral Register
c) Language Register
d) Formal Register
106. This type of language register is used in a professional context, highly structured, impersonal,
and more serious in its tone, vocabulary, and grammar. It is common in the workplace, academe,
business, trade, and other industries.
a) Casual Register
b) Neutral Register
c) Informal Register
d) Formal Register
107. It is more factual and non-emotional type of language register. It uses jargonsPage
(terms unique
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to specific field or profession) and is usually used in technical contexts, giving directions,
instructions, etc.
a) Cash Register
b) Neutral Register
c) Formal Register
d) None of the above
108. The ________ register is casual, personal, and more intimate in its tone, sentence structure,
and choice of words. This register is usually used with people you are closely acquainted with.
a) Informal
b) Jovial
c) Floral
d) Formal
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