```` VENGADESH BABU R
SENIOR BUSINESS ANALYST
+91 87900 91518
rv00888289@techmahindra.com
OBJECTIVE
Dedicated and results-driven Business Analyst with 6 years of experience in analyzing business processes,
identifying opportunities for improvement, and implementing data-driven solutions to drive organizational
growth. Seeking to leverage my analytical skills and expertise to contribute to a dynamic team and deliver
impactful business insights.
PROFESSSIONAL SUMMARY
Vengadesh has an overall expertise of 10 years with a focused 6 years into business analysis in healthcare,
emergency medical service and 4.6 years expertise in US healthcare revenue cycle management (RCM), denial
management. Hands on iterative Software Development Life Cycle implementation under agile framework.
Insightful knowledge of business process analysis and design, performance measurement and quality.
WORK EXPERIENCE
Tech Mahindra
Senior Business Analyst August, 2022 – Currently Working
Project – Nextgen CAD
• Spearheaded android team size of 5 developers in building emergency medical services (EMS) application.
• Collaborated with testing team in creating test cases and perform smoke test, integration test, user
acceptance testing (UAT) leading to a 10% reduction in post-deployment issues.
• Elicit and translated business requirements into concrete deliverables such as use case, FRD/FSD, user
stories, process flow diagram, wireframe.
• Composed traceability report to map the functional requirements with the user story.
• Supported project manager/ delivery team in delivering the solution to the customer.
• Coach, mentor, and supported team by communicating effectively, manage conflict among team members,
and remove impediments.
Primera Medical Technologies
Senior Business Analyst January, 2020 – July, 2022
Project – Client host System for end user
• Developed US healthcare medical claims billing software with inbuilt patient eligibility verification feature by
integrating payer portals within the application.
• Systemized the claims billing procedures and flow with my expertise and acted as a liaison between the
stakeholders to make sure the incremental product is in line with the requirements.
Project – Internal Workforce management Tool
• Developed a work force management tracking tool to optimize the workflow within the organization
between various departments. Used by accounts receivable and appeals team.
• Collated the requirements and liaise closely with UI team to implement designs and prototypes as per
requirement, which has eased the process of development and customer presentations.
Cognizant Technology Solutions
Business Analyst September, 2016 – December, 2019
Projects – EHR, ModMed (Automation)
• Orchestrated automation project for 145 medical facilities (charges entry) that has led to 45% acceleration
in production and a slash in time consumption by 60%.
• Skilled more than 10 batches new hire and provided KT regarding software knowledge, work role and
responsibilities.
IKS Health
Senior Process Associate (RCM, Denial Management) March, 2015 – August, 2016
Project – Palms Medial Group
Employers Direct Health
Associate (RCM, Denial Management) November, 2013 - February, 2015
CAREER HIGHLIGHTS
• Bagged SPOTLIGHT Award in Cognizant technology solutions for excellence in performance and handling
automation project.
• Bagged Ruby Award in Cognizant technology solutions for exceeding targets and maintaining 100 % Quality
(External & Internal) for 10 months continuously
• Represented the fun committee, organizing fun activities within the organization which paved a way to
showcase leadership skills.
SKILLS
• Requirements analysis • Business Analysis
• Requirements documentation • Backlog Grooming
• Cross functional collaboration • Backlog prioritization
• Requirements gathering • Software Testing
• Communication and interpersonal skill • Wireframing
• Software Development Life Cycle ( SDLC ) • Agile methodology
TOOLS & TECHNOLOGIES
• Microsoft Azure Devops
• Jira
• Confluence
• Balsamiq
• Microsoft Visio
• Microsoft PowerPoint and Excel
• SQL
• Power BI
EDUCATION
The American College
Bachelor of Computer Application 2008 - 2011
VMJ Higher Secondary School
ICSE 2008
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
DATE : VENGADESH BABU R
