10.

42 Electrical system / Diagnostics and troubleshooting / Truck Remote ACcess, TRAC

Error code indication, ATC:

The error codes 1-33 are all memory errors that may arise in connection with program
errors, or because of failed reprogramming or electrostatic discharge.

Table 10.6

Error code Class Explanation Inspection/Corrective

indication action

E1 ATC Warning Attempt at writing to invalid Settings lost. No corrective

illegal NVM access B E2PROM address action.

E2 Not used

E3 Not used

E4 Not used

E5 ATC NVM Warning Time out during READ/WRITE Settings lost. No corrective
(access control) B access to E2PROM in control access action.
access failed module

E6 ATC NVM (timer) Warning Time out during READ/WRITE Settings lost. No corrective
access failed B access to E2PROM in timer module action.

E7 ATC NVM Warning Time out during READ/WRITE Settings lost. No corrective
(statistics) access B access to E2PROM in statistics action.
failed module

E8 Not used

E9 Not used

E10 Not used

E11 ATC NVM C One or more parameters New settings may be

parameters partially (parameter/accessory/settings) required.
restored during start- outside range. This may also happen
up when the system starts for the first
time

E12 ATC NVM C Local access code outside range New settings may be
local code reset during (0-9999999). This may also happen required.
start-up when the system starts for the first
time

E13 ATC NVM C ATLET access code outside range New settings may be
ATLET code reset (0-9999999). This may also happen required.
during start-up when the system starts for the first
time

E14 ATC NVM C User ID/code or profile outside New settings may be
user input cleared range required.
during start-up

E15 ATC NVM C Error log corrupt No corrective action.

error log cleared
during start-up

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Table 10.6

Error code Class Explanation Inspection/Corrective

indication action

E16 ATC NVM C Timer outside range No corrective action.

timer (hours) cleared
during start-up

E17 Not used

E18 Not used

E19 Not used

E20 ATC NVM C Atlet/local code forced to reset in the No recovery necessary
Atlet/local code forced Reset menu
to reset

E21 ATC NVM C All users forced to reset in the Reset New settings may be
all users forced to menu required.
reset

E22 ATC NVM C Accessory parameters forced to reset New settings may be
all users forced to in the Reset menu required.
reset

E23 ATC NVM C Settings parameters forced to reset in New settings may be
setting of parameters the Reset menu required.
forced to reset

E24 ATC NVM C Calibration parameters forced to New settings may be

calibration parameters reset in the Reset menu required.
forced to reset

E25 ATC NVM C All logs forced to reset in the Reset No corrective action.
all logs forced to reset menu

E26 Not used

E27 ATC NVM C The error log forced to reset in the No corrective action.
error log forced to ATLET menu
reset

E28 ATC NVM C The temperature log forced to reset No corrective action.
temperature log forced in the ATLET menu
to reset

E29 ATC NVM C trip meter time/utilisation forced to No corrective action.

trip meter reset in the ATLET menu
time/utilisation
forced to reset

E30 ATC NVM C Driver log forced to reset in the No corrective action.
driver log forced to LOCAL menu
reset in the LOCAL
menu

E31 ATC NVM C Effective time forced to reset in the No corrective action.
effective time forced LOCAL menu
to reset in the LOCAL
menu

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Table 10.6

Error code Class Explanation Inspection/Corrective

indication action

E32 ATC NVM C Damage log forced to reset in the No corrective action.
damage log forced to LOCAL menu
reset in the LOCAL
menu

E33 ATC NVM C Collision log forced to reset in the No corrective action.
collision log forced to LOCAL menu
reset in the LOCAL
menu

E34 Not used No corrective action.

E35 ATC B Analogue speed input not within Approved range is

analogue speed approved voltage range approximately 0.3 - 4.8V
input not within 1. Recalibrate.
approved voltage 2. Replace the ATC.
range

E36 ATC B Analogue brake input not within Not used in these truck
analogue brake input approved voltage range models.
not within approved If the error code still shows
voltage range check the ATC is properly
connected, otherwise
replace the ATC.

E37 ATC B Analogue lift input not within Not used in these truck
analogue lift input not approved voltage range models. If the error code
within approved still shows check the ATC is
voltage range properly connected,
otherwise replace the ATC.

E38 ATC B Analogue lowering input not within Not used in these truck
analogue lowering approved voltage range models. If the error code
input not within still shows check the ATC is
approved voltage properly connected,
range otherwise replace the ATC.

E39 ATC B Analogue XJ3.3 (A-IN1) input not Not used in these truck
Analogue XJ3.3 within approved voltage range models.
(A-IN1) input not If the error code still shows
within approved check the ATC is properly
voltage range connected, otherwise
replace the ATC.

E40 ATC B Analogue XJ4.3 (A-IN1) input not Not used in these truck
Analogue XJ4.3 within approved voltage range models.
(A-IN1) input not If the error code still shows
within approved check the ATC is properly
voltage range connected, otherwise
replace the ATC.

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Table 10.6

Error code Class Explanation Inspection/Corrective

indication action

E41 ATC B Analogue potentiometer input, low Not used in these truck
Analogue value not within approved range models.
potentiometer input, If the error code still shows
low value not within check the ATC is properly
approved range connected, otherwise
replace the ATC.

E42 ATC A Check failure of belly button If the error persists, replace
Belly button redundancy the ATC.
monitoring failed

E43 ATC B Check for failure of speed controller 1. Recalibrate.

accelerator monitoring signal in neutral 2. Replace the ATC.
failed

E44 Not used

E45 Not used

E46 ATC A Error identified in Electric Power Not used in these truck
Error identified in Steering input models.
Electric Power
Steering input

E47

E48

E49

E50 ATC/TMC C Current battery status received from Charge the battery.
low battery the TMC is under 20% For repeated E50 logs,
check the BDI settings (See
"Battery capacity" on Page
10.6).

E51 Com pot low fault B Common low supply range fault 1. Replace the lift/lower
switch.
2. If the error still occurs
replace the ATC.

E52 Not used

E53 Hyd pot high fault B High supply to hydraulic controls 1. Replace the lift/lower
supply range fault switch.
2. If the error still occurs
replace the ATC.

E54 Not used

E55 Not used

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10.46 Electrical system / Diagnostics and troubleshooting / Truck Remote ACcess, TRAC

Table 10.6

Error code Class Explanation Inspection/Corrective

indication action

E56 Lift range fault B Lift/lowering signal out of allowed • Tiller with on/off
range buttons: Reset
calibration of lift lower
and aux 1.
• Tiller with rocker
switch: Check the
inductive sensors and
the connections.

E57 Not used

E58 Not used

E59 Not used

Error code indication, TMC:

Table 10.7

Error code Class Explanation Inspection/Corrective

indication action

E100 CAN error B CAN communication error 1. Check that the TMC is
TMC at start-up receiving supply voltage
2. Check the CAN
communication connection
between the ATC and the
TMC, that there are no
breaks or short circuits in
the cables.
See wiring diagram.
3. There could be a short
circuit at the ATC, TMC or
HVC communication port.
Disconnect the HVC and
see if the error reoccurs,
otherwise replace the TMC
first followed by the ATC.

E101 TMC B TMC monitoring has tripped Try restarting the truck. If
Watchdog this does not help, replace
the TMC.

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Table 10.7

Error code Class Explanation Inspection/Corrective

indication action

E102 TMC B Positive supply voltage to the logics 1. Try restarting.

logic error 1 is outside the range 2. Charge the battery if it is
low.
3. Check that the heavy
cables between the motor
and the TMC are properly
tightened and that they have
a low resistance reading.
Also check the supply
cables to the TMC, and the
cable and supply voltage to
the X5.1 connector.
4. Replace the TMC.
5. Replace traction motor.

E103 TMC B Error in the part of the logics that 1. Try restarting.
logic error 2 handles re-supply of phase to neutral 2. Charge the battery if it is
voltage. low.
3. Check that the heavy
cables between the motor
and the TMC are properly
tightened and that they have
a low resistance reading.
Also check the supply
cables to the TMC, and the
cable and supply voltage to
the X5.1 connector.
4. Replace the TMC.
5. Replace traction motor.

E104 TMC B Error in the part of the logics that 1. Try restarting.
logic error 3 handles overcurrent protection. If the error persists, replace
the TMC.
2. Replace motor.

E105 TMC emergency B The communication response from 1. Restart.

monitoring has tripped the TMC was not received in time 2. Check the CAN bus
cabling carefully if the
errors often repeat, to ensure
there is no gap in the
connector ring and that the
terminal resistance remains
at 120 ohms +/- 5%.
3. Check that the CAN bus
is separated from the heavy
cables. Interference may
cause an error.

E106 TMC vmn low B This test is made during start-up and 1. Motor cable fault,
E107 TMC vmn high when idle. (No driving movements connection error, insulation
are given) fault in the motor or to the
chassis.
2. Replace the TMC.

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10.48 Electrical system / Diagnostics and troubleshooting / Truck Remote ACcess, TRAC

Table 10.7

Error code Class Explanation Inspection/Corrective

indication action

E108 TMC A The main contactor's plates have Check the main contactor
contactor closed closed before voltage has been K1 to ensure the plates have
supplied to the coil not jammed, and there is no
short circuit across the
terminals via the cables.

E109 TMC A The logics have supplied voltage to 1. Break in the cables to the
contactor open the main contactor K1 but the coil.
contactor plate does not close 2. Break in the coil.
3. The contactor plates do
not close or are not making
contact with the TMC.

E110 TMC B Check that the current is zero for idle Replace the TMC.
current measurement truck
in standby mode is not
equal to zero

E111 TMC B The capacitor in the TMC does not 1. Check that there is battery
Capacitor charging charge properly when starting voltage to the TMC,
between B- and the X5.1
connector.
If not, check the battery
voltage, supply cables and
their connections.
2. Replace the TMC.

E112 TMC A There is a short circuit at the output 1. Check that there is no
output short-circuited. to the main contactor's coil short circuit at the main
contactor K1, coil or that the
freewheel diode is turned
the wrong way or short
circuits. Cut the diode and
check that there is no short
circuit in the cables to the
coil.
2. Replace the TMC.

E113 TMC B Output for the main contactor not 1. Replace the TMC.
contactor output working

E114 TMC A There is a short circuit at one of the 1. There is a short circuit at
coil short circuited outputs X6.1, X6.3, X6.4 or X6.6 either the main contactor
coil K1, brake coil Y1, lift
contactor coil K2 or in the
horn.
2. There is a short circuit in
the cabling that connects to
the components or in the
freewheel diodes or in the
capacitor that suppresses the
horn.
3. Internal short circuit at
one of these outputs, replace
the TMC.

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Table 10.7

Error code Class Explanation Inspection/Corrective

indication action

E115 TMC B TMC self-test does not pass 1. Try restarting several
generic error times.
If this does not fix the
problem, replace the TMC.
IMPORTANT: The error
is probably logged
together with E123 but
should normally never
occur.
If E115 or E123 is
nevertheless logged, this
should be reported to the
ATLET AB service
department.

E116 TMC A Communication command from the 1. If other CAN errors are
CAN bus ATC was not received in time logged, fix these first
2. There may be an error in
the ATC or interference to
the CAN bus or gap in the
CAN bus contact.

E117 TMC B Incorrect battery voltage TMC may be incorrectly

error, battery configured.
Replace the TMC.

E118 TMC B Error on the signal from the sensor Check and measure the
pulser error bearing in the traction motor sensor according to the
troubleshooting chart for
"Traction motor" on Page
10.56.

E119 TMC A Brake output X6.3 is defective 1. If other error codes are
Brake output logged, fix these first
2. Replace the TMC.

E120 TMC C EEPROM set to default. Error in the Battery settings have
EEPROM error range that includes adjustable probably been lost. See
values. "Battery capacity" on Page
10.6.

E121 TMC Warning The internal temperature monitoring 1. See troubleshooting for
regulator temperature C has exceeded the warning level 75° "The traction motor torque
C. weakens and the speed
The current is limited in relation to gradually drops." on Page
the temperature. 10.58.
TMC stops completely at 100° C. 2. Replace the TMC.

E122 TMC Warning The traction motor temperature has 1. See troubleshooting for
motor temperature C exceeded the warning level. "High traction motor
temperature, E122" on Page
10.58".

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Table 10.7

Error code Class Explanation Inspection/Corrective

indication action

E123 TMC Warning Generic warning Try restarting several times.

generic C If this does not help, replace
the TMC.
IMPORTANT: The error
is probably logged
together with E115 but
should normally never
occur.
If E115 or E123 is
nevertheless logged, this
should be reported to the
ATLET AB service
department.

E124 TMC B The output to the lowering valve Y2 First make sure that there is
PEV output connection X6.11 is defective no short circuit in the valve
coil, that the freewheel
diode short circuits or is
turned the wrong way or
that there is a short circuit in
the cabling.
IMPORTANT: This
output connects to B+ and
is not short-circuit-proof.
Make sure therefore that
you carefully check that
there is no external short
circuit before replacing
the TMC.

E125 TMC Warning The internal temperature sensor is Replace the TMC.
temperature sensor C defective

E126 TMC Warning The traction motor's temperature Start by looking at

Temperature sensor C sensor is defective troubleshooting for "High
traction motor traction motor temperature,
E122" on Page 10.58 .

E127 TMC C Current calibration in progress Restart several times. If this

Current sensor error does not help, replace the
TMC.

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Error code indication, HVC:

Table 10.8

Error code Class Explanation Inspection/Corrective

indication action

E130 HVC B The communication response from 1. Restart

emergency monitoring the HVC was not received in time 2. Check the CAN bus
error cabling carefully if the
errors often repeat to ensure
there is no gap in the
connector ring and that the
terminal resistance remains
at 120 ohms +/- 5%.
3. Check that the CAN bus
is separated from the heavy
cables. Interference may
cause an error.

E131 HVC B HVC monitoring has tripped Try restarting the truck. If
Watchdog this does not help, replace
the HVC.

E132 HVC B 24V feed to X22.2 1. Check that the battery is

“hi side drivers” not low or that the battery
drops to below 16V under
load. Charge the battery and
check that there is good
low-resistance circuitry
between X16 to X19.1 and
from X19.1 to X22.2.
also check the negative
cable K2.4- to X19.4 and
from X19.4 to X22.4.
2. Replace the HVC.

E133 HVC B The proportional output is defective The function is not used for
Short circuit at these truck models.
proportional output If the error still appears,
check that there is no faulty
connection to the HVC.
If not, replace the HVC.

E134 HVC B One or more On/Off outputs have 1. Check that there is no
On/Off outputs short short circuited short circuit in the cabling
circuited or freewheel diodes to the
valve coils Y3 and Y4. The
cold resistance should be
around 23 ohms.
2. Replace the HVC.

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Table 10.8

Error code Class Explanation Inspection/Corrective

indication action

E135 HVC B HVC self-test does not pass Try restarting several times.
generic error If this does not fix the
problem, replace the TMC.
IMPORTANT: Should not
normally occur. If E135 is
nevertheless logged, this
should be reported to the
ATLET AB service
department.

E136 HVC B The communication command from 1. If other CAN errors are
CAN-bus the ATC was not received in time logged, fix these first.
2. There may be an error in
the ATC or interference to
the CAN bus or gap in the
CAN bus contacts.

E137 HVC Warning Positive logic feed is low Check that the HVC is
positive feed low C receiving about 12V
measured between X22.1
and X22.4.
If not, check that the TMC
is sending 12V from X6.16
loaded, unloaded.
If the current rises unloaded,
it could be the HVC that is
using too much current or
the TMC that is unable to
drive on the output specified
for 100mA. If there is any
voltage drop between the
TMC and HVC, check the
low-resistance circuitry
X6.16 to X19.1 and from
X19.1 to X22.1, and the
negative side K2.4- to
X19.4 and from X19.4 to
X22.4.

E138 HVC Warning Short circuit at one or more On/Off 1. Check that there is no
short circuit in the coil C checked units short circuit in the cabling
or freewheel diodes to the
valve coils Y3 and Y4, or
that one of the coils has
short circuited between
windings.
The cold resistance should
be around 23 ohms.
2. Replace the HVC.

E139 HVC C EEPROM set to default Log off and on and note if
EEPROM error the error code has
disappeared from the
logbook.

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Table 10.8

Error code Class Explanation Inspection/Corrective

indication action

E140 HVC Warning On /Off outputs not OK 1. If there are other errors
On /Off outputs not C logged in connection with
OK this error, perform
troubleshooting on these
first.
2. Perform the same
troubleshooting as for the
error codes E134 and E138.

E141 HVC Warning The proportional output is not OK The function is not used for
proportional output C these truck models. If the
not OK error still appears, check
that there is no faulty
connection to the HVC. If
not, replace the HVC.

E142 HVC Warning The proportional output is not OK The output is not used for
ff coils C these truck models.

E143 HVC Warning No response from the HVC on start- 1. If the TMC is also
CAN communication C up reporting the error E100, fix
error this error first.
2. Check the CAN
communication connection
between the TMC and HVC
3. Check that the HVC
really is being supplied
correctly from the TMC.
There should be12V
measured between the
X22.1 and X22.4
connectors.
4. If the HVC is not being
fed correctly by the TMC,
replace the TMC otherwise
replace the HVC.