Procurement Management
Procurement objectives
“To acquire goods and services in a manner that
enhances access, competition and fairness
and results in best value or, if appropriate, the
optimal balance of overall benefits to the state
and its people”.
    Four pillars of Public Procurement
               Public Procurement
                Efficiency   Value for
Transparency                             Accountability
                              money
                      Best value
   It represents the best combination of price and
    qualitative merit among offers.
   In determining best value, the buyer considers other
    variables besides the quoted price, such as total
    acquisition cost, technical sophistication, service &
    spare parts support, previous performance, security
    considerations and any other factor that has value to
    the buyer.
   The considerations have to be within the tender
    terms & Conditions only
    The latest Guidelines of 2017 have brought in
           concept of VfM, Value for Money
   Procurement
Risk Management
           Inflexible specs inflate price
   Rigid (closed) Specs tend to increase the price due
    to lack of competition / single-vendor-situation .
   The Specs should be broad-based to the extent
    possible to promote competition.
   Standard specification should be adopted to further
    promote competition.
   GFR also prescribes for Description and specs
    to avoid any ambiguity, vagueness or bias apart
    from being able to generate competition
    Additional features enhance price
   Every requirement included in the Specs
    tends to increase the price.
   So it should be need-based
   To achieve this, it should be subjected Value
    Analysis
   Standards of Financial Propriety in GFR also
    require this
         Stringent terms push price up
   Stringent terms tend to increase the price.
   So the terms should be balanced.
   The EMD should be for a reasonable amount
   The tender documents to incorporate time limits for
    release of EMD and PBG
         Stringent terms push price up
   The delivery schedule should allow reasonable
    time to the supplier.
   The payment terms shouldn‟t be open-ended
   The L/D provisions should incorporate a ceiling
   FM clause to be incorporated if requested by the
    supplier
More and Stringent the conditions in tender – be
         sure to see the impact in bids
      Greater risk leads to higher price
   Risk is an uncertain event that will have adverse
    impact. It should not be too great for the
    supplier.
   Risk should be borne by the party best able to
    carry.
   Risks passed on to the supplier tend to
    increase the price.
         Bidders will seek higher margins
                 for higher risks
    Intricacies in Public Procurement
   Formulating broad-based specifications
   Promoting competition
   Providing equal opportunity
   Allowing reasonable time
   Securing best value for money
   Ensuring fairness and transparency
   Implementing Government / PSU policy
   Minimizing emergency procurement
   Obtaining approval of Competent Authority
          Financier determines the Rules
             GoI Policy & Framework
           Trends in proc procedure
   Introduction of GeM
   Inclusion of provisions in the tender documents
    reg critical aspects of specs
   Incorporation of price discovery clause in the
    tender documents
   Efforts to take decision on the date of opening of
    price bid
            MII policy, MSME policy,
            VfM concept, e-tenders
      Trends in proc procedure- Efficiency
   By making optimum use of available resources
   By discarding unproductive activities from the
    processes/procedures;
   By reducing the procurement lead-time
   By reducing the delivery and transaction costs
          e-Procurement
           e- Procurement
   e                        Procurement
„e‟ means it is electronically enabled
                  e-Procurement
   e-Procurement applies       Information      and
    Communication Technologies        (ICT) to the
    procurement process.
   The prefix „e‟ simply denotes that the latter is
    electronically enabled. That is to say, it is an
    approach that enables organisations            to
    communicate with interested parties via
    internet.
             e-Procurement process
   Procurement planning
   e-Notification
   e-Tendering
   e-Submission of offer
   Date and time-locking of e-tenders
   Opening of e-tenders with public key of two
    officials of the procurement organisation
             e-Procurement process
   Evaluation of offers and award decision
   e - Auction
   e-Ordering
   Inspection of goods/works/services
   e-Invoicing
   e-Payment
   Dispute Resolution
      Advantages of e-Procurement
   Greater transparency in tendering process
   Reduction in tender-process cycle time
   Reduction in procurement lead time
   Reduction in administrative cost
   Real time access to information for decision
    makers
   Instant and round-the-clock        access   to
    information on internet
     Advantages of e-Procurement
   Standardisation of proc. procedure across
    depts
   Minimisation of possibility of cartel formation
   Appreciable savings in procurement cost
   Enhanced level of security
   All transactions are readily available for audit
                 What is GeM?
   Government e-marketplace (GeM) is for Govt.
    users to cater to their demand for goods/
    services
   Purchaser is the contract placing authority, i.e.
    Govt. Departments, CPSUs etc
   Vendors / Sellers are the firms who offer their
    goods/services on gem as per gem terms. They
    may be OEMs or their channel partners.
       What will Sellers offer on GeM?
   Sellers shall offer their        Goods/Services
    indicating:
   Specifications,
   Prices in Indian Rupees,
   Terms of delivery,
   Delivery period,
   Warranty/ Guarantee,
    Validity etc as per GeM terms
       Price to remain firm for 10 days
   Seller to ensure Goods/Services would be New,
    Latest and complete in all respects
   These can be changed by seller at any time.
   When a buyer selects a product at any point of
    time, the same shall be valid for a period of
    10 days regardless increase in price
    elsewhere.
                 Duties and Taxes
   Prices shall be on inclusive basis
   Statutory variations in taxes and duties if any
    shall be applicable during the Original / Refixed
    delivery period.
   Bill form shall be on line and will be provided by
    the purchaser. The Seller is to give certain
    undertakings on this form regarding passing on
    the benefit of refund to the purchaser
            How to place Contract?
   Purchaser to award the contract digitally signed
    on line on GeM;
   Purchaser to obtain necessary administrative
    and financial approval within 5 days, ensure
    adequate funds are available and indicate head
    of account to which the amount will be debited.
             Weightage for Quality
   Determine weightage for quality and price and
    state in the tender documents how the bids
    would be evaluated
   Specify the characteristics that would be
    considered for quality marking
             Quality considerations
   L1-- Rs I Cr ;    Tech Ev —80 Marks
   L2-- Rs 1.2 Cr; Tech Ev—90 Marks
   F1=100            F2 = 1/1.2X100=83
   If weightage for quality is 90% & price 10%,
   L1 scores 80x0.9+100x0.1=82
   L2 scores 90X0.9+83X0.1 =89.3
   If weightage for quality is 50% & price 50%
   L1 scores 80x0.5+100x0.5=90
   L2 scores 90x0.5+ 83x0.5=86.5
                Price Variation clause
                    M1 L1            P0
                  a
         P1= P0(F+ M +b L )
                     0   0
   Where P1 is the adjustment amount payable
   P0 is the Contract Price at the base level
   F is the Fixed element
   a is the assigned percentage to the material element
   b is the assigned percentage to the labour element
   L0 and L1 are the wage indices at the base month and year
    and at the month and year as stipulated in the contract
   M0 and M1 are the material indices at the base month and
    year and at the month and year as stipulated in the contract
 Life Cycle Cost of Plant & Machinery
Discounting Method is adopted to determine the present
value (PV) of future payments ( Annual Op & M cost or
AMC charges ). This facilitates LCCA and equitable
comparison of offers
        R 1
                R2      ….    Rn
  PV =       +       2+    +
       (1+i)   (1+i)         (1+i)n
     i      = Interest Rate
     R1, R2 = Rates ( Expenses ) each Year
     n      = No of years
          Qualifying criteria- Broad features
   A minimum average turnover
   Experience in similar projects
   Successful track record of timely completion of
    similar projects
   Availability of qualified manpower and P&M and
    quality control facilities
   Availability of service facility near the site
      Qualifying criteria-Works (Est 100crs)
   Completed in last 5 years at least (i) one similar
    project of Rs 80 crs (or more) or
   (ii) 2 similar projects of least Rs 50 crs each or
   (iii) 3 similar projects of at least Rs 40 crs each .
   End-users’ certificate to be submitted in the
    requisite format regarding completion of project
              Technical Committee
   One or two reps of User (major users)
   Rep of Procurement Division
   An external expert
   Committee to be constituted with the approval of
    competent authority.
              Purchase Committee
   One or two reps of User (major users)
   Rep of Procurement Division
   Rep of FA
   Committee to be constituted with the approval of
    competent authority.
   In high value cases, the committee only makes
    recommendation to the competent authority who
    takes the decision. It is then named: Purchase
    Advisory Committee
         Tender custody and opening
   To the extent possible tenders should be received
    and opened by officer(s) who would not deal with
    that case at the tender processing, contract award
    and contract management stage.
   After public opening, the tenders should be
    passed on to the concerned officer for tender
    evaluation and other activities assigned to him
                Evaluation of bids
   Bids received should be evaluated in terms of
    the conditions already incorporated in the
    bidding documents;
   No new condition which was not incorporated in
    the bidding documents should be brought in for
    evaluation of the bids. Rule 173 (xii)
   Determination of a bid‟s responsiveness should
    be based on the contents of the bid itself without
    recourse to extrinsic evidence. Rule 173 ()xii
                 Rejection of Bids
   Rejection of all bids is justified when:
   (a) Effective competition is lacking.
   (b) None of the bids is substantially responsive
   (c) Bids‟ prices substantially higher than the cost
    estimate or available budget
   (d) None of the proposals meets the minimum
    technical qualifying score. Rule173 (xix)
              Lack of competition
   Lack of competition should not be determined
    solely on the basis of number of bidders. Even
    when only one bid is submitted, the process may
    be considered valid provided following 3
    conditions are satisfied: Rule173 (xx)
               Lack of competition
   The conditions are:
   (a)The procurement was satisfactorily advertised
    and sufficient time was given for bid submission,
   (b)The qualifying criteria was not unduly
    restrictive and
   (c) Prices are reasonable in comparison to
    market value. Rule173 (xx)
              Single-tender contract
   When a Limited or Open tender results in only
    one effective offer, it shall be treated as a single
    tender contract. Rule173 (xxi)
                  Contract award
   Contract should ordinarily be awarded to the
    lowest evaluated bidder whose bid has been
    found to be responsive and who is eligible and
    qualified to perform the contract satisfactorily as
    per terms and conditions incorporated in the
    bidding documents. Rule173 (xvi)
                 Contract award
   However, where the lowest acceptable bidder
    against ad-hoc requirement is not in a position to
    supply the full quantity required, the remaining
    quantity, as far as possible, may be ordered from
    the next higher responsive bidder at the rates
    offered by the lowest responsive bidder.
    Rule173 (xvi)
                    Negotiation
         Planning- „Cases are won in advocate‟s chambers‟ is the
Step 1
                guiding principle in pre-negotiation stage
Step 2          The parties outline their preferred option
              A series of offers/ suggestions/ new ideas as
Step 3
             parties discuss and modify their preferred option
Step 4               The parties reach an agreement
             When you negotiate…
   Get a detailed exercise done regarding cost
    analysis or price analysis before entering into
    negotiation
   For major negotiation have a rehearsal. Tell
    yourself what you‟re going to say, how will you
    say and in what order. Try to imagine all the
    possible responses and develop your counter
    moves.
   Do your research, gather relevant data, develop
    solid logic and argument for seeking price
    reduction
Treat the other party with respect
                      Treat as equal, find time, lend
                      a ear, appreciate, let them
                      know they are important
All-important law in human conduct
  Always make the other person feel
            important
                          Dale Carnegie
       Negotiation- Planning
   Know the item .
   Collect information reg cost.
   Assess your bargaining strength
   Ascertain seller‟s bargaining strength
   Know the seller‟s reps
   Be clear about your negotiational limits
   Decide team composition & roles
               Negotiating positions
              Minimum      Objective      Maximum
                             80
Party A‟s position
  (Buyer)
                                Heart
Party B‟s position
   (Seller)
                     Minimum       Objective   Maximum
                                      90       100 quoted
                        Cost or Limit
      Narrowing the differences
   Give respect to seller‟s reps
   Be a good listener
   Develop options for mutual gain
   Use positive statements
   Give assurance to resolve pending problems
   Focus on interests not on positions.
            Reaching an agreement
   Employ objective criteria
   Separate people from the problems
   Be considerate of sellers
   Provide diversions
   Make every effort to clinch a satisfactory deal
   Draft a statement detailing the agreements
    reached; seek comments(and signature)
        QCBS Formula (Fin Min)
     PL        T (1-x)
CS =    (x) + TH
     P
P = Bid Price (evaluated)
P   = Lowest Bid Price (evaluated)
T   = Tech Score of the Bid
TH = Highest Tech Score
X = Weightage for the Price
CS = Combined Score
                  QCBS example
   L1-- Rs I Cr ;    Tech marks —80 Marks
   L2-- Rs 1.2 Cr; Tech marks —90 Marks
   F1=100            F2 = 1/1.2X100=83
   If weightage for quality is 80% & price 20%,
   L1 scores 89x0.80 + 100x0.20 =91.2
   L2 scores 100X0.80 + 83X0.20=96.6
   If weightage for quality is 50% & price 50%
   L1 scores 89x0.5+100x0.5=94.5
   L2 scores 100x0.5+ 83x0.5=91.5
        Steps in contract management
   Preparation of LOI/ LOA
   Drafting of Contract
   Contract Acknowledgment
   Submission of Performance Security
   Opening of Letter of Credit
   Extension of delivered period
        Steps in contract management
   Inspection of Stores/ works
   Transportation/Clearance of stores
   Site inspection/ Acceptance
   Release of Payment
   Dispute Resolution
               What is a contract?
    A contract is a promise or set of promises
    between the parties which the law will enforce.
   Offer + Acceptance = Agreement
   Agreement + Legal Comp = Contract
   All contacts are agreements, but all agreements
    are not contracts
    What makes an agreement?
                    Set of Promises
                    Agreement
     Offer                            Acceptance
Promise made by S                 Promise made by P
               Elements of contract
   Offer and Acceptance
   Intention to create legal relationship
   Lawful consideration
   Competency of parties
   Free consent of parties
   Lawful object
   Certainty and possibility of performance
   Legal formalities
           Legal aspects of contract
              Offer and Acceptance
   A contract results from an offer and acceptance
   Until there is an agreement either party may
    withdraw from the incompletely formed
    transaction
   Once acceptance is made, no new terms and
    conditions can be introduced unless mutually
    agreed
           Legal aspects of contract
                   Consideration
   Consideration is an essential element of contract
   It must move at the desire of promisor
   It may move from promisee or any other person
   It may be past, present or future
   It must be something of value - S 2(d)
   Offer, acceptance and consideration are called
    trinity of contract
          Contract Management-LOI
   Place LOI after settling all the terms.
   Release promptly bid security of unsuccessful
    bidders.
   Provide clarifications to unsuccessful bidders on
    request.
   May hold meetings with unsuccessful bidders on
    request
         Contract Management- Ack
   Obtain acknowledgment
   Issue required A / L promptly
   Watch submission of performance security
   Watch submission of advance sample & drgs.etc
   Accord priority to their approval
   Obtain C .D . E. certificate
     Contract Management- L. C.
   Arrange prompt opening of L . C.
   Ensure timely completion of civil works
   Request for monthly supply plan
   Initiate steps for TOT
   Monitor progress in compliance of provisions of
    offsets (plough back into India)
    Contract Management- Inspection & Delivery
   Monitor progress in supply /performance
   Keep watch on DP
   Take prompt decision on request for DP extn.
   Extend DP with LD and denial clauses
   Inspect stores at mfr‟s works within DP
   Arrange prompt clearance at Port of entry
   Inspect stores / works at site
Contract Management- LD and Payment
   Issue CRC promptly to supplier
   Settle P V & LD claim quickly
   Ensure timely payments
   Release performance security in time
   Advise parties not to keep contract alive
    beyond DP/ extended DP
   Issue performance notice if contract is kept alive
              Dispute resolution
           Strategy for dealing with disputes
Prevention of disputes            Settlement of disputes
             Prevention of disputes
   Preparing broad-based specifications
   Drafting unambiguous T/E terms and non-
    restrictive qualifying criteria
   Evaluating bids as per those terms and criteria
   Drafting contract in line with the bid
                   Dispute resolution
   Bilateral settlement
   Conciliation
   Arbitration
   Court battle as a last resort.
          Periodic review of contract
   Monitor the Contract regularly
   Check whether you (purchaser) have performed
    your part- adv payment, providing facilities,
    approving drawings, opening LC, Clearances
   Check whether supplier‟s performance is as per
    contract schedule
   Arrange site visit by your officer located nearer
    to the Plant
   Hold meetings in ur office to monitor progress
      Economic evaluation of long term
      Contracts and Price Agreements
   These contracts, normally, stipulate a clause
    providing option to both the parties to terminate
    the contract after serving a notice with a
    prescribed time period and on expiry of the said
    time period
   The purchaser may consider termination if the
    price trend is downward.
   Simultaneously, prompt action may be taken to
    conclude a fresh contract
       Monitoring/Renewal of contract
   Are supplies being made in time?
   Is user satisfied with the quality?
   Is the contractor making service calls as
    scheduled in the contract?
   Does the contractor quickly corrects the
    problems?
   What is the price trend?
   Consider renewal if the trend is not downward
    and their performance is satisfactory
             Contract termination
   Cancel contract only when breach/anticipatory
    breach occurs
   Give performance notice before cancellation if
    necessary
   Fulfill all laid-down requirements while making
    Risk Purchase after cancellation
   Claim General Damages if valid R/P has not
    been made
    Requirements for valid Risk Purchase
   Specs must be same as was adopted initially
   Mode of procurement same or ATE
   Risk purchase contract must be concluded
    within a reasonable time which is normally 6
    months from the date of breach
   Lowest acceptable offer should not be ignored
   If it is ignored, risk purchase loss will not be
    legally recoverable
Thank you