Foreword

Thanks for purchasing our UPS, it is designed for years

of troubles free service, so only minimum maintenance
is required

This manual contains instructions concerning the

installation and putting into operation of the UPS.
It also contains essential information on the usage of
the equipment, it must be kept in a safe place and

Note: As our products are subject to change through

continuous improvements, the products may vary
slightly with the contents included in this manual.
You can contact our local office to get the
information.
Content

1. Summary...................... ... ... ... ... 1

2. Installation...................... ... ... ... 4

3. Operation....................... ... ...... 14

4. Maintenance...................... ...... 18

5. Troubleshooting....................... 19
1. Summary
This chapter mainly introduce the UPS safety marks and
notes, read this chapter carefully before operating the
equipment.

1.1 Safety instruction

There is dangerous voltage and high temperature inside the
UPS. During the installation, operation and maintenance,
please abide the local safety instructions and relative laws,
otherwise you will have the risk of harm to body safety or
damage the equipments. Safety instructions in this manual act
as a supplementary for the local safety instructions.
Our company will not assume the liability that caused by dis-
obey of safety instructions. Please note the following:
1. The output may be energized even when the UPS is not
connected to the main AC.
2. If it is necessary to replace the battery wire or power cord,
please buy them from our service station, otherwise the
capacity may not be enough and will heat up the wires or even
catch them on fire.
3. Do not dispose the batteries with fire, or the battery will be
exploded. Do not open or damage the batteries, the electrolyte
that spilled out from the battery is poisonous and harmful to
body safety.
4. Never short the battery anode and cathode, otherwise you
will receive an electric shock or the batteries will catch on
fire.
5. Do not open the UPS, there is risk of an electric shock.
6. Pay attention to the high voltage that may exist on the
battery.

1
1.2 Symbols indication
The following symbols have been placed through out this manual, where
these symbols appear, use extra care and attention.

Safety Symbol Indication

Attention
Static discharge sensitive
Dangerous Voltage
There are three levers of safety grade: Dangerous, Warning
and Attention. The remark is on the right side of the safety
symbol, the detailed comments is behind, shown as following:

Dangerous
Indicate risk of injury or death or seriously damage the
machine .

Warning
Indicate risk of injury or damage the equipments.

Attention
Indicates important installation, operation or maintenance
instructions. Always follow these instructions closely.
1.3 System illumination
This series of UPS is an advanced on line sine wave output
power system, with maintenance bypass switch provided. It is
a reliable and excellent AC power supply for your precious
equipments. It is widely applicable, from computers,
communication systems to industry automatic control
systems. Because of its on line design, it keeps on adjusting
and filtering the AC input, when the main AC fail, UPS would
goes over to battery mode in 0s to support the load
continuously, when there is an overload or inverter failure
situation, UPS would go over to bypass mode, and auto start
when overload is removed.

2
1.4 Model
● 6KVAH/10KVAH is long backup model
● 6KVAS/ 10KVAS is standard model with internal battery
●10KVAH3C is 3 phase in, single phase out long backup model
●15KVAH3C is 3 phase in, single phase out long backup model
● 20KVAH3C is 3 phase in, single phase out long backup model

3
2. Installation
2.1 Unpack
1.Unpack unit, kindly check that the following items are includ-
ed: UPS and user manual one each.
2. If your model is 6KVA H/ 1 0 K VAH/10 K VAH 3C, there should
also be a battery cable that should be connected between the UPS
and the battery.
3. Check for any transit damage on the unit. Save the packing
and in case of transit damage contact the insurance company
and the common carriers. Proceed further once it is confirmed
that the UPS is not damaged.
2.2 Safety notice
1. UPS should be placed in a sufficiently ventilated area, keep
it far away from water, flammable gas and corrosive.
2. Do not lay the UPS on side, make sure the ventilation hole
on the front bottom and the cooling fan on the rear panel are not
blocked.
3. The ambient temperature should be between 0~40°C.
4. There is a phenomena of condensing when the UPS is installed
under low temperature. Make sure the UPS is completely dry
before installing, otherwise you would receive an electrical
shock.

NOTE:
« Do not connect inductance load such as fluorescent lamp,
copy cat and generator to the UPS outlet.
« Plug-in the UPS input cord to a 3-pin wall socket with
current limit protection and a reliable low impedance earth
connection.
« The output may be energized even when the UPS is not
connected to the main AC. To make the UPS output no energy,
Please first switch off the switch, then cancel the main AC.

4
« To connect the UPS with laser printer, please select the
UPS rating according to the UPS start power.

2.3 Front panel display and indicators and buttons instruction

LED Green light

LED Yellow light
LED Red light

Front panel and LCD UPS display

LCD PART
l The first line is the digital s ection, and is consisted of two small
digital sections and the related unit sections on the right side.
It is used to display the numerical value of the certain item on
the second line.
l The second line is the item section which include input, battery,
output, load and temperature, etc.
l The third line is the graphic section which has the load capactiy
( left) and battery capacity (right) displayed in graphics. The
fault icon will be displayed when there is a fault.
l The fourth line is the status section, and is the area of machine
status in English. The utility mode is displayed as“on line”.
The battery mode is displayed as “on batt”. The bypass mode is
displayed as “on bps”.
LED PART
l Red LED is on: UPS is fault and has no output. For example:
Overload beyond the allowed time, inverter fault, BUS fault,
over temperature fault etc.

5
 l Yellow LED is on: UPS is alarming. For example: With utility in
but not turn on the UPS, Bypass mode, batteries are over
charged, charger fault, fan stop working, batteries are
discharged to battery low voltage when UPS works on battery
mode.
l Green LED is on: UPS is normally powered by utility or battery
inverter mode.

Description of the Buttons

BUTTONS PART
l ON/OFF button
Press and hold for some time to turn on/off the UPS.
l FUNCTION button
Press and hold for some time on utility mode: UPS runs a self-
test function.
Press and hold for some time on battery mode: Mute function.
l INQUIRING button
Press for short time: Indicate the items of the second line item
section orderly. Press and hold for some time: Circularly and
orderly display the items from “INPUT, BATTERY, OUTPUT,
LOAD, TEMPERATURE” every 2 seconds. When you press and
hold the button for some time again, it will turn to static output
status.

2.4 Installation
The installation must only be performed by qualified
personnel and abide to the electrical law. To ensure the safety,
please cut off the AC input before performing the installation.
If your model is long backup type, you should also cut off the
battery breaker.
1. Open the cover of the terminal block on UPS rear panel.
2. Refer to the following to select the UPS input/output wire:
6
 6KVAH(S) UL1015 10AWG (6mm2 )
10KVAH(S) / 10KVAH3C UL1015 8AWG (10mm2 )
15KVAH3C/20KVAH3C UL1015 6AWG (25mm2 )

Note:
*The rating of the wall socket should be bigger than the
UPS rating, otherwise it will get burned.
3. Refer to the below figure, connect the input/output cords to
the terminal block.
Note:
*Make sure the terminals are properly tightened.
4. Refer to the following table to select the earthing wires.
6KVAH(S) UL1015 10AWG (6mm2)
10KVAH(S) / 10KVAH3C UL1015 8AWG (10mm2)
15KVAH3C/20KVAH3C UL1015 6AWG (25mm2)
5. After the installation is completed, please double check if the
connection is right and properly tightened.
6. If you want to install the leak current protection switch,
please connect it to the UPS output end.
7. To connect the loads with UPS, please turn off the loads first,
then connect the wires, turn on the loads one by one at last.
8. The output may be energized even when the input is not
connected to the main AC. Just by shut down the UPS can not
ensure that the UPS internal is safe. If you want the UPS have
no output, please turn off the UPS and then cut off the AC input.
9. It is advisable to charge the batteries for 8 hours before using.
After all the connections are done, as long as the UPS input
breaker is placed to ON, the battery would get charged.
10. To connect inductance load like the generator, monitor and
laser printer to UPS outlet, the UPS rating should be of two to
four times of the loads power, as the starting power of these
loads would be much bigger then usual.

7
 N L JP1 JP2 L N

Input earth Output earth

Input neutral Output neutral
Input line Output line
JP1JP1 JP2
JP2
HP9106H £ S̈£ ©
/HP9110H£ S̈£ ©
6KVAH(S)/10KVAH(S)
Input, output terminal block connection

Note: If the UPS is used in single machine, then JP1 and JP2
should be shorted with wire, for 6KVAH(S) the wire should be
at least 12AWG, for 10KVAH(S)/10KVAH3C, the wire should
be at least 10AWG.
If the UPS is used in parallel, please remove the wirethat be
tween the JP1 and JP2.

N A B C JP1 JP2 L N

Input earth Output earth

Input neutral Output neutral
Input phase A Output line
Input Phase B JP2
JP2
Input phase C JP1
JP1
HP9310H input¡ ¢
10KVAH3C output terminal block connection

Note: If the UPS is used in single machine, then Jp1 and Jp2
should be shorted with wire, the wire should be at least 10A
WG.

If the UPS is used in parallel, please remove the wire that

8
 N A B C JP1 JP2 L N + -

Input earth Output earth

Input neutral Output neutral Battery battery
Input phase A Output line anode cathode
Input Phase B JP2
JP2
Input phase C JP1
JP1

HP9315H/HP9320H
15KVAH3C/20KVAH3C
Input, output terminal block connection diagram

Note: If the UPS is used in single machine, then JP1 and JP2
should be shorted with sheet copper that provided with the UPS,
If the UPS is used in parallel, please remove the sheet copper
that connected between the JP1 and JP2.
2.5 External battery connection
1. The DC voltage of this UPS is 240VDC, when you are
connecting the external batteries, please connect 20pcs of
12VDC batteries in series(in one string), and you can connect
any strings in parallel. The batteries in every string should be
20pcs, should not be more connected or less connected.

2. For 6KVAH(S)/10KVAH(S)/10KVAH3C, connect one end of

the battery cable to the UPS, the other end is open two
c a b l e s u s e d t o c o n n e c t t h e b a t t e r i e s . T h e 1 5 K VA H 3 C
/20KVAH3C use the terminal block. The procedure is very
important, pleasefollow the steps, otherwise you will receive
an electrical shock.
l There should be a DC breaker between the battery and UPS,
Model DC voltage Battery current
6KVAS/H 240VDC 24Amax
10KVAS/H 240VDC 40Amax
10KVAH3C 240VDC 40Amax
15KVAH3C 240VDC 60Amax
20KVAH3C 240VDC 80Amax
6
²Place the battery breaker to OFF, connect the 20pcs of batter-
ies in series.
²First connect the battery cable to battery, (do not connect the
cable to UPS first, there is a risk of electric shock), connect red
cable to battery anode, connect the black cable to battery
cathode.
²The battery cable for 15KVAH3C/20KVAH3C should be
Ul1015 6AWG(25mm), the yellow wire should connect toUPS
2

earth and battery cabinet.

²Connect the battery cable to UPS battery socket, then the
connection is completed. Now do not connect any load to the
UPS. First connect the input power cord, then place the input
switch to ON position, and the battery breaker to ON, the UPS
would start charging the batteries.
NOTE: Do not invert the battery connection, otherwise the
UPS would be damaged.

2.6 Parallel
1.Parallel Redundant
N+X is now the most stable structure of power supply, N
standfor the basic UPS quantity demanded for the loads, X
stand for the redundant UPS quantity. The reliability increase
as the X goes up. Only with the parallel wire, you will have
max. 3pcs of UPS connected in parallel.
2. Installation
²User provide the standard 25pin parallel cable (25pin,
shielded), the length should be no more than 3m.
²The requirments, please refer to the single unit installation.
²Connect the output of each UPS to a socket board, then
connect loads to the switch board.
²The jumper or copper sheet between the JP1 and JP2 should
be removed.
²Every single UPS should connect with its own battery pack.
²Refer to the figure to connect the units. Pay attention to the

10
 Model The rating of the breaker
6KVAH(S) ≥40A/250VAC
10KVAH(S)/ 10KVAH3C ≥60A/250VAC
15KVAH3C/ 20KVAH3C ≥100A/250VAC
The length of the wires should be:

If the distance between the loads and UPS is less than 20m the
difference of every wire length should be less than 20%, If the
distance exceeds 20m the difference of every wire length

2.7 Operation and Maintenance

AC input

UPS11
UPS UPS12
UPS UPS13
UPS

Output
socket
board

Load Load Load Load

Parallel diagram
1. Please refer to the single units operation to operate the units.
2.Turn on: After all the UPS are turned on one by one, the units
would go to inverter mode together.
Turn off: After all the UPS are turned off one by one, the unit
would go to bypass mode together.
3.The maintenance, please refer to the maintenance procedure.

11
 N L JP1 JP2 L N N L JP1 JP2 L N

UPS1 input UPS2 input

distribution distribution
switch switch

-12
10-
UPS2 output
distribution switch
UPS1 output
distribution
switch

Input Line
Input Line

6KVAH(S)/10KVAH(S)
HP9106H £ S̈£ ©
/ HP9110H£ S̈£ ©
Input earth

Input earth
Input neutral
Input neutral

Parallel connection diagram

 N A B C JP1 JP2 L N N A B C JP1 JP2 L N

UPS1 input UPS2 input

distribution distribution
switch switch

- 11-

13
UPS2 output
distribution switch
UPS1 output
distribution
switch

HP9310H/ HP9315H/ HP9320H

10KVAH3C/15KVAH3C/20KVAH3C
Parallel connection diagram

Input earth
Input Phase A
Input Phase B
Input Phase C

Input neutral
Output Line
Output earth

Output neutral
3. Operation and Running
The operation is very simple, before operate the UPS , please
read the manual first.
3.1 Operation
3.1.1 Turn on the UPS on AC mode
1. Make sure the utility connection is correct, switch on the input
switch, then the fan works, and the UPS powers the load by bypass and
it is working on bypass mode, Yellow LED will light ON and the LCD
status will show“on bps”,the output indication is utility parameter.
2 . Continuously press the ON/OFF button for above 1s to turn on the
UPS, then the inverter will start up.
3 . When UPS starts up, It will firstly do self-checking, when the green
LED“ ON” and the LCD status section displays“ on line” , it
shows UPS is working on utility mode. If the utility is abnormal, UPS
will work on battery mode, and the LCD item section characters
“INPUT”will flash .
3.1.2 Turn on the UPS on DC mode (without utility)
1. Without utility input, long press the ON/OFF button for above 1s to
turn on the UPS.
2. When UPS starts up, it will firstly do self-checking, when LCD
status section displays“ on batt” , it shows UPS is working on
battery mode .
3.1.3 Turn off the UPS on AC mode
1. Long press the ON/OFF button for above 1s to shut down the UPS
and internal inverter.
2. When UPS shuts down, It will firstly do self-checking, when the
yellow LED is “ ON” and the LCD status section displays “ on
bps” , it shows UPS is working on bypass mode and UPS has bypass
output. If want to make the UPS has no output, you have to turn off the
input switch, In this condition, the UPS will keep self-checking till the
display panel has no display and indication and the UPS has no output .
3.1.4 Turn off the UPS on DC mode (without utility)
1. Long press the ON/OFF button for above 1s to shut down the UPS.
2. When turning off the UPS, the UPS will keep self-checking till the

14
display panel has no display and indication and the UPS has no output.
3.2 Running mode
3.2.1 Bypass mode
1. The display panel indication on bypass running mode is as below
figure, the yellow LED lights on, and the load/battery capacity will be
indicated according to the real capacity value. UPS will beep once
every 2 minutes.
2. If the LCD status section displays “ INPUT”characters , it shows
the AC input voltage or frequency is beyond the normal range.
3. When UPS works on bypass mode, it doesn't have backup function,
and the load is powered directly by utility system after filtering.

UPS bypass running mode

3.2.2 AC mode
1 . The display panel indication on AC running mode is as below
figure, and the LCD status section indicates “on line”, and the
load/battery capacity will be indicated according to the real capacity
value.
2 . If LCD status section indicates“on batt”, it shows the AC input
voltage or frequency is beyond the normal range and UPS is working
on battery mode.
3 . If the load capacity is >100%, the buzzer will beeps once every half
second, and LCD graphic section load capacity blocks will flash which
means UPS is overload, in this condition, you should remove some
unnecessary load till the UPS load is below 95%, and then the overload
warning will automatically disappear.
4 . Press the INQUIRING button to check the input parameters, you can
also check the R, S, T three phase input information for three phase
input UPS.

15
 UPS AC running mode
3.2.3 Battery mode
1. The display panel indication on battery running mode is as below
figure, and the LCD status section indicates “on batt”, and the
load/battery capacity will be indicated according to the real capacity
value.
2. Muting function: When UPS works on battery mode, the buzzer will
beep once every 4s,then long press the FUNCTION button for above
1s, the buzzer will stop beeping, if long press the FUNCTION button
for above 1s again, the buzzer will come back to beep warning.
3. When the battery capacity is decreased, the number of battery
capacity indication blocks will be minus, when the battery voltage
drops to battery low voltage, the buzzer will beep once every second,
and the yellow LED will light on which reminds the users the battery
capacity is not enough and need to save the useful data and shut down
the load at once.

UPS battery running mode

16
 Pay attention:
« If connect the UPS to generator, please operate as steps below:

1. Start up the generator, when the generator runs normally, connect

the generator output to UPS input, then turn on the UPS, after the UPS
runs, please connect the load to the UPS step by step.
2. It's recommended to choose the generator whose capacity is twice of
UPS capacity.

3.2.4 Abnormal mode

Display panel indication:

UPS abnormal running mode

Red LED lights on， the triangle fault mark on the LCD is indicated,
and the right of digital section indicates fault code, and there is some
simple fault information in status section, please refer to table (5-2) for
the solution.

17
4. Maintenance and Service
Only minimum maintenance is required for this series of UPS.
The battery is sealed lead acid maintenance free, only by
frequent charging would obtain the expected battery life.
UPS would charge batteries once it is connected to main AC,
also, protection would be provided for battery against over-
charging and deep discharging.
4.1 Battery maintenance
1. If UPS is not used for a long time, battery should be charged
and discharged once every four to six months.
2. In high temperature area, battery should be charged and
discharged once every two months.
3. Under normal condition, UPS should be charged and
discharged once every four to six months, the recharge time
should be more than 2 hours.
4. Normally, the battery working life is three to five years.
If you find that the battery do not act well, like short backup
time, too much differences on battery voltage and so on,
the battery should be replaced as soon as possible, which
shouldbe performed by qualified personnel.
5. To replace batteries, It is not recommended to change
battery separately, batteries should be changed all together
at one time.

Note:
*Before replacing batteries, make sure that the UPS is
turned off, metallic things like rings and watches are
removed.
*The screw driver you used should be with insulation
handle,Do not lay tools or other metallic goods onto the
battery.
* Never revert or short the battery connection.

18
5. Trouble shooting
When there is some failure in the UPS, please pay attention to
the UPS indication and alarm, it will help you to find and solve
the problem.
1. Fault indicator ON, indicate that the UPS has detected some
failure inside UPS.
2. Buzzer beeps, indicates that the UPS should be payed
attention to.
3. To contact our service department, the following messages
should be provided for analysis.

◆ UPS model and Serial number

◆The date when the problem happened
u Detailed description of the problem, including panel
indications.

19
5.1 Information inquiry
5.1.1 LCD/LED indication and warning（5-1.1）

No. Workings tatus LCD display LED indication Warning and beeps
1 AC mode “on line” Green “ON” None
2 Battery mode “on batt” Green “ON” Once every 4s
Battery low on “on batt”, battery section
3 Yellow “ON” Once every 1s
Battery mode flashes
4 Bypass mode “on bps” Yellow “ON” Once every 2min
Overload on
Alternate indication between
AC mode, not
5 “on line” and “load hi”, load Yellow “ON” Twice per second
turn to bypass
section flashes.
mode
Overload on
AC mode and
6 “on bps”, load section flashes. Yellow “ON” Twice per second
turn to bypass
mode
Alternate indication between
Overload on
7 “on batt” and “load hi”, load Yellow “ON” Twice per second
battery mode
section flashes.
Overload on
battery mode
8 load section flashes. Red “ON”
“load hi”£¬ Long beeps
and shut down
the output

5.1.2 Fault information inquiry table（5-1.2）

LCD display fault code
6-20KVA Bypass AC Battery Battery self-checking
mode mode mode mode
BUS voltage abnormal 30,31,32 05,25,15 06,26,16 40,41,10

Inverter abnormal 04 08 42

Output short circuit 09 09 09

Over-temperature 33 06 02 43

Overload 35 03 09 45

Fan abnormal 36 09 29 46

Charger fault 07 07 07 07

Internal communication fault 88 88 88 88

Parallel communication fault 82 82 82 82

Parallel number exceeds max. number 85 85 85 85

Parallel fault 84,81 84,81 84,81

20
5.2 Abnormal status handling (Table 5.2)

Abnormal Status Possible Reason Dealing way

No indication and no Switch on back pane is Place the switch to ON, check the
alarm not turned on, no input input power.
Too Short holding Press and hold the ON button for
Press and hold the ON time above 1s
button, but UPS can not Battery low,or without Check the battery voltage, reconnect the
start battery connected batteries
UPS failure Contact the franchiser for repairing
Red LED lights “ON” and
UPS fault Please contact with your supplier.
continuous warning

AC voltage or UPS is working on battery mode,

LCD items section
frequency exceeds make sure it’s in UPS allowed range of
“INPUT” characters flash
normal input range input voltage or frequency.

Red LED lights ON and

UPS overload or load Remove the unnecessary load and check
load capacity blocks flash,
system fault if the load system is fault.
buzzer is long beeping.
Check the UPS battery part, well
LCD graphic section Battery voltage is too
connect the batteries, if the batteries are
battery capacity blocks low, or battery is not
damaged, please replace them and make
flash. (well) connected.
sure the battery switch is to “ON” state.
Battery is not fully Continuously charge the batteries above
charged 10hrs.
Battery discharge time is
Batteries damaged Replace batteries
short
Charger fault Please contact with the supplier

21
5.3 Performance
Input Output Fre- Dimension Weight
Model Rating quency W*L*H(mm) (KG)
Voltage Current Voltage Current

6KVAS 6KVA/4.2KW (176-276)VAC 30Amax 220VAC 27A 50Hz 270*570*720 91

6KVAH 6KVA/4.2KW (176-276)VAC 30Amax 220VAC 27A 50Hz 270*570*720 36

10KVAS 10KVA/7KW (176-276)VAC 51Amax 220VAC 45A 50Hz 270*570*720 94

10KVAH 10KVA/7KW (176-276)VAC 51Amax 220VAC 45A 50Hz 270*570*720 39

10KVAH3C 10KVA/7KW (304-480)VAC 51Amax 220VAC 45A 50Hz 270*570*720 40

15KVAH3C 15KVA/10.5KW (304-480)VAC 73Amax 220VAC 68A 50Hz 270*570*720 60

20KVAH3C 20KVA/14KW (304-480)VAC 100Amax 220VAC 91A 50Hz 270*570*720 60

u Electrical performance
Input
Model Voltage Frequency Power factor
Single phase
6KVAH(S)/10KVAH(S) 220Vac 46Hz-54Hz >0.95(full load)
10KVAH3C/15KVAH3C Three phase
/20KVAH3C 380Vac/220Vac 46Hz-54Hz >0.95(full load)

Battery Input
6KVAH/10KVAH/
Model 6KVAS 10KVAS 10KVAH3C/15KVAH3C/20KVAH3C

Battery Voltage 240VDC

Backup Time
Full load /Half load(min) 7 / 20 5 / 13

Output
Output Power Frequency Overload Crest
Stability factor Stability THD capacity factor
Under normal condition, (in 105%~130%
AC mode, and frequency is load, 10min go
in t he limits) , Output Under full to bypass, 3:1
f requency would synchro- linear load, >130% load max
0.7 THD<3%
nize with input, other wise, 1min shut
frequency stability wo uld down output
be 0.5%
22
◆Environment
Temperature 0℃～40℃
Humidity 0~95% Non-condensing
Altitude Less than 1000m.
Storage temperature 0 ℃~ 40 ℃

● In case you are using the UPS on above 1000m altitude,the

UPS rating would be decreased.
Altitude 1000 1500 2000 2500 3000 3500 4000 4500 5000

Load percentage
that permitted 100% 93% 90% 80% 78% 75% 72% 68% 65%

5.4 Net Communication

This series of UPS provides a card slot for the intelligent LAN
card(Optional), which helps to realize the remote monitoring,
contact the franchiser for the details.
5.4.1 RS232 communication interface
RS232 is a serial port interface provided to monitor the main
AC and UPS, UPS control is also available via this port.
1. Setting of the RS232 port
Baud rate: 2400bps
Stop bit: 1bit
Data bit: 8bit
Parity bit: None Gnd Rxd Txd

Pin Function I/O

2 TXD Output
3 RXD Input
5 GND Gound

23