Modification Instructions to Announce

the Mod 20 Software Patch v3.2.0.p5

Production Release for DRYVIEW 5700
TUX (Linux OS) and TRIMAX TX40 Laser
Imaging Systems
Service Code(s): 1242, 2831 (DRYVIEW 5700 TUX Laser Imaging System); 1793 (TRIMAX TX40 Laser Imaging
System)
Modification No. 20, Type 1, Selective

Announcement: This modification announces Mod 20 Software Patch v3.2.0.p5 Production Release
for DryView 5700 TUX (Linux OS) and Trimax TX40 Laser Imaging Systems.
Mod 20 supports the new MCS FPGA Chip, AL8839 (CYCLONE IV), and fixes the
MFG 5700, 3.2.0.p2, DICOM jobs timeout (possible RabbitMQ issue).

Note:
This modification is applicable for LINUX-Compatible Systems Only (Type 1,
Selective).

WARNING:
• Qualified service personnel must perform this modification.
• Refer to the Carestream Service Portal for possible updates before doing this modification.
• When doing the procedures in this document, you must use safe work practices and wear the correct
personal protective equipment (for example, safety eyewear) according to your company's standard
operating procedures.
• When servicing this equipment, be sure to read and follow the manufacturer’s Safety Data Sheets for
any chemical, cleaner, solvent, paint, lubricant, adhesive, or replacement battery to understand proper
use and disposal precautions.

Confidential

Publication No. AN0739

2022-11-22
When to Install/ Do this modification during preventative maintenance or on the next call.
Perform:
Serial Numbers: For version 3.2.0.p5:
• 57141725 (5700 China)
• 57061194 (5700 Outside China)
• 57830081 (TX40 China)
• 57332667 (TX40 Outside China)

Service Codes: • DRYVIEW 5700 Laser Imaging System: 1242, 2831

• TRIMAX TX40 Laser Imaging System: 1793

Special None
Requirements:
Installation Time: 1 hours
Special Tools: None
Parts Status: N/A
Parts N/A
Requirements:

The information contained herein is based on the experience and knowledge relating to the
subject matter gained by Carestream Health prior to publication.
No patent license is granted by this information.
Carestream Health reserves the right to change this information without notice, and makes no
warranty, express or implied, with respect to this information. Carestream Health shall not be
liable for any loss or damage, including consequential or special damages, resulting from any use
of this information, even if loss or damage is caused by Carestream Health’s negligence or other
fault.

ESD: Possible damage from electrostatic discharge

Service Modification Definition

Selective — The modification is meant to address a specific issue that a customer is experiencing.
It provides features or capabilities that enhance the equipment’s functionality or reliability. The
modification should be completed at no charge to customers with applicable coverage by
contract, warranty, or service agreement, and with applicable charges to customers not under
contract, warranty, or service agreement coverage.
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Announcing the Mod 20 Software Patch

v3.2.0.p5 Production Release for the
DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

According to the standard operating procedures of your company, when doing the
procedures in this document, you must use safe work practices and wear the correct
personal protective equipment, for example safety eye wear.

Announcement

Important:
This modification is for LINUX-compatible systems only.
Announcing the Mod 20, LINUX Software Patch, v3.2.0.p5 for the DRYVIEW 5700 and
TRIMAX TX40 Laser Imaging Systems,
(AM7721_A_TuxMonoInstaller_3.2.0.p5_2022-08-03_1213).
The software patch will be installed either on top of the base version 3.2.0
(AJ1675_AL_Linux_5700.7z ), or it will be installed on one of the following versions:
• 3.2.1.p1
• 3.2.0.p2
• 3.2.0.p3
• 3.2.0.p4
The software patch v3.2.0.p5 will resolve the bugs listed in Fixes and Enhancements for
M20 (Productivity), Base Version 3.2.0 Plus Patch 5.

Note:
The base version 3.2.0 is a new, full release that is based on Ubuntu 20.04.
Software patch v3.2.0.p5 will be installed on the next call or during a preventative
maintenance. Software patch v3.2.0.p5 supports the new FPGA Chip, AL8839,
CYCLONE IV, serial number EP4CE6E22C8N. This new FPGA Chip is present on the
latest MCS version, P/N SPAE0956 starting with rev K and above. For more information,
refer to How to Identify the New FPGA Chip on MCS, P/N SPAE0956, for Rev. K and
Above.
DV5700 v3.2.0.p5 patch fixes the MFG 5700 3.2.0.p2 - DICOM jobs timeout
(Possible RabbitMQ issue). For example, some DV5700 imagers cannot accept DICOM
print jobs after power on (the RabbitMQ software failed to run at startup when this

AN0739 3 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems
issue occurred, and that caused the DICOM print SCP to stop working). The action/
change on patch 5 is to check the status of RabbitMQ service and restart it if finds it
failed at startup.
Starting with version 3.0.11, DV5700 v3.2.0.p5 it also supports the new RFTAG ID
chip.

For additional information, refer to Fixes and Enhancements for M20 (Productivity),
Base Version 3.2.0 Plus Patch 5.

Important:
Software patch v3.2.0.p5 disallows MCS FPGA firmware downgrade (in support of new
CycloneIV chip) which, in this way, it protects the MCS. This protection started with v3.2.0.p3
(further details in How to Identify the New FPGA Chip on MCS, P/N SPAE0956, for Rev. K and
Above).

Important:
LINUX V3.2.0 is mandatory to support the new FPGA Chip, AL8839, CYCLONE IV, S/N
EP4CE6E22C8N that is present on the latest MCS version, P/N SPAE0956 Rev. K and
above. To understand about how to identify the new FPGA Chip on the MCS, refer to How to
Identify the New FPGA Chip on MCS, P/N SPAE0956, for Rev. K and Above.

Note:
LINUX v3.2.0 also includes the items from 3.1.9.pX patch releases. DV5700 Tux software
patch v3.2.0.p5 is a cumulative patch that includes all the bug fixes from v3.2.0.p1,
v3.2.0.p2, v3.2.0.p3, and v3.2.0.p4.

Purpose
This modification also provides instructions for loading new software onto the LINUX-
based DRYVIEW 5700 and TRIMAX TX40 Laser Imaging Systems.

Note:
The software is for systems with LINUX compatible DREs only. For more information, refer to
document SBAG4584 – Announcing 5700 Imager on LINUX Operating Systems available on the
Service Portal.
Base Software version v3.2.0 is installed on production units effective with these serial
numbers:
• 5700 China: 57141619
• 5700 Outside China: 57050389
• TX40 China: 57830081
• TX40 Outside China: 57332585
Software version v3.2.0.p5 is installed on production units effective with these serial
numbers:

AN0739 4 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems
• 5700 China: 57141725
• 5700 Outside China: 57061194
• TX40 China: 57830081
• TX40 Outside China: 57332667

AN0739 5 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

How to Identify the New FPGA Chip on MCS,

P/N SPAE0956, for Rev. K and Above
This topic provides information and instructions on how to identify the new FPGA chip,
AL8839, CYCLONE IV, S/N EP4CE6E22C8N, that is present on the latest MCS version, P/N
SPAE0956, Rev. K and higher.

Prerequisites:
• Ensure that any pending print cycles have completed.
• Power Off the imager, then disconnect the power cord.

DANGER: Electrical Hazard

Risk of electrical shock. Dangerous voltage is present.

Note:
Refer to DryView 5700 Adjustments and Replacements, Publication No. 9G3889_en_M Replace
the Machine Control System, MCS Board about how to remove the Top Cover or Right Cover.
The top or right cover must be removed to have access to the MCS to identify which chip is
installed.
To determine if the new FPGA chip is installed on the MCS the you received from stock,
compare the following picture with the chip serial number and board part number
information:

Note:
The new chip has C8N in the part number, while the old chip has C7N in its part number:
• The new FPGA, CYCLONE IV, has the serial number EP4CE6E22C8N.
• The old FPGA chip has the serial number EP4CE6E22C7N.

AN0739 6 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Important:
• If you upgrade the firmware for the microcontrollers BEFORE installing software v3.2.0, the
MCS board with the NEW FPGA Chip AL8839 will be unusable and no longer
upgradeable. Furthermore, all new MCS boards with Cyclone IV new package layout
should come out of the factory with FPGA version 1.11.0.
• In general, the new MCS boards should NOT be downgraded to fit current software
(rather, SW should be updated to resolve a 20156 instead). DV5700 v3.2.0.p5 contains an
enhancement which disallows FPGA firmware downgrade in support of new CycloneIV
chip (MCS to embed ARM firmware update 2.3.0).
Read and perform the following important actions.

1. If on the MCS you have the NEW FPGA Chip AL8839, CYCLONE IV, S/N
EP4CE6E22C8N, do the following steps:
a. Upgrade your printer to v3.2.0 base software.
For instructions, refer to Install LINUX DV5700/TRIMAX TX40 Software, Version
3.2.0 (Base Software).
b. After v3.2.0. install, if an EC20156 displays, upgrade the firmware for the
microcontrollers by using your service laptop connected via Secure Link, and
using the Service Tool (WebLink). Refer to Update the Microcontroller Firmware.
2. If your MCS has the OLD FPGA Chip, it is not mandatory to install v3.2.0, but
it is recommended. see Fixes and Enhancements below.
For more information on why it is recommended, refer to Fixes and Enhancements
for M20 (Productivity), Base Version 3.2.0 Plus Patch 5.

AN0739 7 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Fixes and Enhancements for M20 (Productivity),

Base Version 3.2.0 Plus Patch 5
Version 3.2.0.p5 corrects the following issues:
• MFG - 5700 3.2.0.p2 - DICOM jobs timeout - Possible RabbitMQ issue.
• EC925/543 on 5700 imagers in CHC Mfg.
• 5700 imager stayed in Printing state. Required a restart to clear (1-time occurrence -
not reproduceable.)
• Enhancement: 5700 - MCS to embed ARM f/w update (2.3.0) which disallows FPGA
firmware downgrade in support of new CycloneIV chip. Needed to sync up with
recent Windows release and board.
• 5700 - Monitor service attempting to start DICOM.service when it should not -
increasing auth.log size.
• 5700 (same as 5950 ADO827) - IRay modality fails to print. DICOM decode error.
Resolved in field by IRay replacing a DLL and configuring as Agfa5302 imager
(Cambridge toolkit).
• 5700 equivalent of defect 5950 TUX-PERLOVE digital gastrointestinal diagnosis
machine can't send the print job to imager (Cambridge toolkit).
• 5700 equivalent of defect 5950 TUX- WDM DR (it used PZ medical‘s DFP and system)
can send print job to imager but 5950 can't print (Cambridge toolkit).
• 5700 OOB India -Imager won't print with DR from PZ Medical System (Cambridge
toolkit).
• 5700 equivalent of 5950 issue - Hardware failure of RFTag block data read can cause
MCS EC935 failure on startup. Requires power-cycle.
• Enhancement 5700 - Add a Scheduled Restart feature - optionally enabled via the
Service Tool and Web Portal.
• 5700 - MFG - Rollback failed to close error not shown. No indication of specific
failure.
• RabbitMQ crashed during startup after hard power off of 5700 during self-test.

Related Information
Refer to the following topics included in this modification:
• How to change the default Service Port if necessary: Change the Default Service
Port IP Address.
• Network configuration snapshots (for example how to read printer’s MAC Address,
how to block a modality IP address (DICOM SCU, etc.): Network Configuration
Information.
• Reverse View feature (FlipView backup/restore parameter): Enable Reverse View
Feature.

AN0739 8 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Note:
Prior to v3.2.0, the Reverse View (FlipView) parameter was not properly included in the
backup file. If Reverse View was enabled on a prior version, install 3.2.0, then create a new
backup file to use for future restores. For more information, refer to Enable Reverse View
Feature.
• Scheduled Restart feature. You must install v3.2.0.p3. Refer to Installation for
5700Tux 3.2.0.p3 File Release.

Note:
The Scheduled Restart feature is not in v3.2.0 , but it is included in v3.2.0.p5 patch
release. Refer to Enable Scheduled Restart.
• How to Modify the MaxPDUSize Value from the default to the value needed for use
by the modalities that utilize the Cambridge DICOM Toolkit.
• How to Capture DICOM Packets within WebLink (in case of DICOM communication
issue with SCU).

AN0739 9 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Install LINUX DV5700/TRIMAX TX40 Software,

Version 3.2.0 (Base Software)

Important:
All procedures in this modification should be followed exactly as stated. Failure to follow the
procedures may prevent the machine from working and reimaging to a previous
software version may not be possible.

Note:
The estimated time to complete the following activities is approximately 30 minutes and
includes the imager restart time:
• Image the Solid State drive with the software
• Perform the automatic USB security key (KEYLOK) configuration
• Restore the configuration parameters, for example, network settings
When you perform the software upgrade, remember the following steps:
• Reinstall the DRE software with the bootable USB drive
• Automatic configuration from the KEYLOK (VARInstaller)
• Microcontroller upgrade
• Restore the configuration parameters from the backup file
• Enable Remote Management Services (RMS) if applicable

Note:
There are no KEYLOK changes with the LINUX Software Version v3.2.0. As always, if the
KEYLOK is being changed to a different format, both the KEYLOK and software must be loaded
at the same time.

1. Create the LINUX bootable USB drive by using the instructions contained in the zip
file.
For creating the bootable USB drive, go to the Service Portal > Digital Output >
Laser Imagers > 5700 > Tools > LINUX USB Bootable Drive Creation.

Note:
Instructions for creating the bootable USB drive are included in the AD4557_Linux
Bootable USB Drive Creation.zip file.

Note:
The MoBoMatch9088_Tux file is included in the LINUX Bootable USB .zip package. After
the bootable drive is created, copy the MoBoMatch9088_Tux file to the drive.

AN0739 10 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

2. From the Service Portal download the base version 3.2.0 files:
AJ1675_AL_Linux_5700.7z and AJ1675_AL_Linux_5700.md5.
Create a folder on your laptop and copy the 2 files from the Service Portal to your
laptop.

Note:
The MD5 file is a checksum file used to verify that the data within the zip files were not
corrupted during download from the Service Portal. The MD5 code within the file is used in
conjunction with a Viewer to perform the software integrity check. Viewers such as
WinMD5 can be downloaded for free from the Internet.
3. Check the file integrity using the MD5 checksum file.
a. Navigate to the folder created in the previous step.
b. Extract the contents of AJ1675_AL_Linux_5700.7z.
A new folder is created with the extracted content:
PartImage9088_TuxRelease2004_5700_3.2.0_rc00_16gb_2021-10-28-1
420.
4. Copy the
PartImage9088_TuxRelease2004_5700_3.2.0_rc00_16gb_2021-10-28-1420
folder onto the bootable USB drive.
5. Copy the MoBoMatch9088_Tux onto the bootable USB drive. At the end the disk
structure will be similar to the following:

6. Eject the newly created bootable USB drive from the service laptop.
7. Continue to Upgrade the Software.

AN0739 11 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Upgrade the Software

1. Power cycle the 5700.
If the printer is already off, switch it on for a few minutes and then power down.

Note:
Power cycling the machine allows the current Managed Print Solutions (MPS) files to
transfer to the RMS Server. This action is mandatory for MPS printers. If you have a non-
MPS printer, you are not required to power cycle the machine.
2. Connect the service laptop to the printer via SecureLink and Service Tool (Web
Link).

Note:
Always use the most current Secure Link Client and WebLink software versions on your
laptop.
3. Manually capture Network IPs, DNS IPs, Optics Configuration and Proxy data.
4. Back up the imager system configuration by selecting Menu > Utilities > Backup/
Restore > Backup.

Note:
Also save a copy of the backup file to the laptop using the Download Backup button.
5. Remove all film cartridges from the imager.
6. Power off the imager.
7. Insert the bootable USB drive into an available port on the DRE.
8. Make sure the KEYLOK is installed in the DRE.
9. Power on the machine and wait for the completion of the software update.
During software installation, the DRE will emit a beep every few seconds.
When the procedure has completed successfully, the beeps change to continuous
medium-pitched beeps.
10. Power off the machine and remove the bootable USB drive.

Important:
After a system re-ghost, the imager goes through a custom configuration on the initial
power-on sequence using the KEYLOK security/configuration installed in the DRE.
11. Power on the imager.
The configuration process could take up to 10 minutes to complete.

AN0739 12 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems
12. When the Amber Power indicator is flashing, automatic configuration from the
KEYLOK (VARInstaller) has started. You should hear periodic medium pitch beeps
while the process completes.

Note:
Code 935 will display after power-on and during VARInstaller operation. This is normal.
13. Once the VARInstaller has completed, the imager will emit 3 high-frequency beeps,
the 935 will disappear, and the imager will automatically restart.
a. If the 935 code is still on the display after 1 minutes, power cycle the machine
manually using the main switch.
b. After the manual reboot, if 935 still appears on the display, something failed in
the VARInstaller installation. In that case, power off the machine and restart the
software installation procedure starting with Step 11.
c. After a successful VARInstaller process, code 156 may display on the Local
Panel, indicating that the ARM microcontroller firmware must be updated.
For instructions on updating the firmware, refer to Update the Microcontroller
Firmware.
d. If the release does NOT require an update of ARM microcontroller firmware, in
other words, there is no EC20156, go to How to Install the DV5700 3.2.0.p5
Patch.
14. Before executing any further steps, check which chip is installed on the MCS board.

Important:
• If your MCS is installed the OLD FPGA chip, S/N EP4CE6E22C7N, proceed to Update
the Microcontroller Firmware.
• If your MCS is installed with the NEW FPGA Chip AL8839, CYCLONE IV, S/N
EP4CE6E22C8N, upgrade the printer software to v3.2.0. DO NOT UPGRADE the
microcontroller firmware before installing the v3.2.0. Refer to How to Install the
DV5700 3.2.0.p5 Patch.

AN0739 13 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Update the Microcontroller Firmware

To upgrade the firmware for the microcontrollers, perform the following steps:

1. With your service laptop connected via Secure Link and using the Service Tool
(WebLink), select Menu > System Information > Version Information.
2. Click Update.
The update automatically starts.
When firmware update is complete, the system will automatically restart (code 705
shows on Local Panel).
3. Verify the software v3.2.0 microcontroller versions by clicking on Menu > System
Identification > Version Information.
For a list of components included in this release of imager software, refer to
Microcontroller Versions for Base Software v3.2.0.

AN0739 14 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Microcontroller Versions for Base Software

v3.2.0
Components included in this release of imager software:

Note:
Click on Menu > System Identification > Version Information.

System: 3.2.0 2021-10-28

Microcontrollers:

ARM: 2.2.0

Datapath FPGA: 1.11.0

Print Engine LINUX-based components:

DICOMPrintInputSCP: 3.2.0

DeliveryEngine: 3.2.0

MCSServerApp: 3.2.0

MISServerApp: 3.2.0

ServiceTool/WebPortal: 3.2.0

Xubuntu: 20.04

Base OS Image: 45

OSIF: 2.29_210913

LPClientApp: 5.2.1

Third-party Components:

SmartLink Agent: 1.5.2.01

Secure Link: 3.3.0.09

MPDB: 20141202

AN0739 15 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

How to Install the DV5700 3.2.0.p5 Patch

1. From the Service Portal download the following files:

• The zip file called:
AM7721_A_TuxMonoInstaller_3.2.0.p5_2022-08-03-1213.7z
• The text file called:
AM7721_A_TuxMonoInstaller_3.2.0.p5_2022-08-03-1213.7zmd5

Note:
Before moving on, check the file integrity, using md5 checksum number. Viewers such as
WinMD5 can be downloaded for free from the Internet to do it.
2. Ensure that the imager is already installed with the 5700 3.2.0 full release.
3. Connect to imager with SecureLink and Service Tool.
4. Install the *.7z update file via the Service Tool by selecting Upgrade >
Application > Manual tab.
a. From the location on the client PC, select the
AM7721_A_TuxMonoInstaller_3.2.0.p5_2022-08-03-1213.7z file.
b. Upload the file and install it.
5. The imager automatically restarts after application upgrade completes.
Wait for imager to come back up.
6. To enable the optional Scheduled Restart feature, continue to Enable Scheduled
Restart.
If you do not want to enable the Scheduled Restart feature, continue to the next
step.
7. The imager should now be ready. Verify versions on Version Information web page.
• Top row (System version for imager type) = 3.2.0.p5 2022-08-03
• DICOMPrintInputSCP – 3.2.0.p2
• DeliveryEngine – 3.2.0.p1
• MCSServerApp – 3.2.0.p4
• ServiceTool/WebPortal – 3.2.0.p2
• ARM Microcontroller Version – 2.3.0

Note:
Doing a restart at a scheduled time and interval should keep the imager from getting into
the low memory situation. This feature may be useful to help the kiosk customer sites that
are intermittently seeing blank films when the imager gets too low on memory.

AN0739 16 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Enable Scheduled Restart

Note:
This procedure is optional. Perform the steps only if you want to enable the Scheduled Restart
feature.
The Scheduled Restart feature is available at either the Web Portal or Service Tool user
level.

1. Select Menu > Configuration > System > Scheduled Restart.

2. Click the Modify button.

3. Enable Scheduled restart, set the restart time, and the restart frequency (days).

4. Click Save.
The imager is now enabled to restart at the time and interval configured. A restart
is not required.
5. Return to How to Install the DV5700 3.2.0.p5 Patch and complete the last step of
the procedure.

AN0739 17 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Restore the System Configuration

Prerequisites:
Before restoring the system configuration, ensure that the following items are
completed:
• The imager has the default host name VARDRE.
• For the DICOM network connection, the imager is set to the default IP
123.123.123.123.
• The imager default DICOM communication port is 5040.
• For the Service Tool network connection, the imager is set to the default IP
192.168.0.1.

1. To restore the imager system configuration, select Menu > Utilities > Backup/
Restore, then click the Restore tab and click the Restore button.
2. If the restore operation fails, do the following:
a. Click the Upload Configuration File checkbox, then click the Select button.
b. Navigate to the location where you saved the backup file.
c. To select the backup file, click Open, then click the Restore button.

3. After the restore is complete, verify that the Network, including DNS, System
Identification, Clock, and DICOM SCP settings are correct.

Important:
Only set the system clock to the actual date and time. Changing the date and time too far
ahead or back may cause permanent adverse effects to the system. In other words, the
back up/restore process may fail, or you will not be able to connect SecureLink.

AN0739 18 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Important:
If the customer will be using DVE film for the first time, change the configuration for the
customer, or ensure that they understand that it must be changed:
• Select Menu > Configuration > DICOM SCP > Film and Image Options tab and
change the Film Base to BLUE FILM for any modality using DVE film.
• If the modality was using DVC (CLEAR FILM), this film will need to be printed before
changing the Menu > Configuration > DICOM SCP > Film and Image Options tab
to BLUE FILM, otherwise it will no longer print.

AN0739 19 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Enable Remote Management Services (RMS)

Note:
For LINUX operating systems, RMS is enabled using an application named Smart Link
Deployment Utility. You must install this application on your laptop using
SmartLinkDeploymentUtility-setup.exe.

1. Download SmartLinkDeploymentUtility from the Service Portal/Service Systems/

Smart Link/Software and Firmware.
2. Install SmartLinkDeploymentUtility-setup.exe on your laptop.
3. From the directory on your laptop, double-click
SmartLinkDeploymentUtility.exe.

4. Enter the IP address: 192.168.0.1 and click Connect.

5. Verify that Country Code and DeviceKNumber are correct and the
SmartLinkServer is set to Production.

Note:
If Country Code or DeviceKNumber are incorrect, update the System Information >
Identification screen in WebLink.

AN0739 20 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

6. To connect the laser imager to RMS, click the Enable Agent button.
If successful, the following message appears:

Note:
You can click the button to verify the GAS Server connections are active to allow
remote connectivity.

AN0739 21 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems
7. Restart the imager by selecting Menu > Utilities > Session > Restart.
8. To complete the RMS verification, confirm the remote connection of the printer on
the RMS SmartLink Portal: https://cs-rmsportal.carestreamhealth.com/Monitor/
Monitor.aspx.

Note:
You must have an account to log in to the RMS/Smart Link Portal. If you do not have an
account, call the IMT Help Desk or COE to check if the imager has been correctly registered
on the RMS Portal and that the connection is established.

AN0739 22 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Check System Performance and Image Quality

1. Check that the drum temperature is correct, and if necessary, adjust or calibrate.
For detailed instructions, refer to the Service Manual (9G3889).
2. Print a test film to verify that the system performance and image quality are
acceptable.
3. Provide a quick training session to the customer on the new look of the Web Portal.
a. From the customer computer, open a web browser and enter IP address of the
laser imager.
The web browser can be Internet Explorer (if it is still supported), Edge, Chrome,
or Firefox, just to name a few.
b. A copy of the customer Web Portal Procedures guide can be downloaded from
Menu > Documentation.

AN0739 23 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Change the Default Service Port IP Address

Use this procedure to change the default service port IP address, in case of hospital IP
conflict.

To change the default Service Port, perform the following steps:

1. Use the Service Tool Network Configuration page and select Menu >
Configuration > System > Network.
2. Select the Service Port Network Settings tab.
3. Click the Modify button.
4. Change the IP address for Service Port network adaptor.

Note:
Do not use the range X.Y.Z.10—X.Y.Z.30 because that range is reserved for the imager
DHCP server. The DHCP server uses these addresses to assign to clients that connect.

5. Click the Save button.

After you save the new Service Port IP address, it will take effect almost
immediately. If you are connected via the Service Port you will be dropped, and will
need to acquire a new DHCP address again on the client laptop.
6. Verify the new Service Port IP address and DHCP server.
a. To verify that the IP address entered is now the default address, connect to the
Service Port with DHCP client laptop.
b. Also verify that the DHCP address handed to the client is in the range from
X.Y.Z.10—X.Y.Z.30.

AN0739 24 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Capture DICOM Packets within WebLink

This procedure provides information on how to capture DICOM packets within
WebLink, in case of a DICOM communication issue with SCU.

Use this procedure to capture DICOM packets within WebLink. These steps eliminate
the need to use Wireshark.

The DICOM Packet Capture feature is located in Menu > Utilities > DICOM Packet
Capture. The instructions for running the Packet Capture and downloading the
datafile are included on both tabs.

Note:
The Warning message informs that the Packet Capture file is deleted 10 minutes after packet
capture is started. This means that Packet Capture runs for 5 minutes, then stops automatically.
There is a 5-minute countdown timer that runs for this function. After the capture stops, you
have 5 minutes to download the file. There is another 5-minute countdown timer for the
download function. After this period the file will be cancelled to save space.

AN0739 25 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Network Configuration Information

For an example of how to read the printer MAC address, and how to block a modality
IP address (DICOM SCU), refer to the following screenshot:

AN0739 26 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

Enable Reverse View Feature

Use this procedure to enable the Reverse View feature which flips the view backup
and restore parameters.

1. Go to Configuration > Hardware > Machine Configuration.

2. Click Modify and set to Yes.

Note:
Reverse View specifies if the film needs to be viewed with the Glossy (Emulsion) side
facing Up. The default setting is No. Basically, Reverse View reorients the image when
printed on the film so that the user can view it with the emulsion out on a light box. This
parameter now will be recorded in the back up.

AN0739 27 2022-11-22
 Announcing the Mod 20 Software Patch v3.2.0.p5 Production Release for the DRYVIEW 5700 TUX (Linux OS) and the
TRIMAX TX40 Laser Imaging Systems

How to Modify the MaxPDUSize Value

Use this procedure to modify the MaxPDUSize value from the default to the value
required for use by the modalities that utilize the Cambridge DICOM Toolkit.

1. Select Menu > Configuration > DICOM SCP > Communications.

2. Click Modify button.

3. Change the Max PDU Size field to the Alternate: 65534 setting.

4. Click Save.
5. Restart the imager.

AN0739 28 2022-11-22
 Complete the Modification

Complete the Modification

1. Create a C4C Modification ticket with the following in the Subject Line: M20,
DRYVIEW 5700 Tux (Linux OS)/TRIMAX TX40

Note:
If the C4C ticket does not have this information in the Subject Line, then before the ticket is
completed, edit the Subject Line to match the text in Step 1.
2. Check the operation of the system.
3. Circle M20 on the modification label.
When completing the C4C Ticket, include the following information:

C4C SUBJECT Line: M20, DRYVIEW 5700 Tux (Linux OS)/TRIMAX TX40

Installation Time (Actual):

Part Number: N/A

AN0739 29 2022-11-22
 Publication History

Publication History

Version Date Changes

A 2022-11-22 First release

AN0739 30 2022-11-22
 Carestream Health, Inc.
150 Verona Street
Rochester, NY, USA 14608

© Carestream Health, Inc., 2022

Made in USA.
CARESTREAM is a trademark of Carestream Health.
Pub. No. AN0739
Rev. A

AN0739 31 2022-11-22