Personal

Banking
Pricing Guide
2023/2024
Effective 1 July 2023

Terms and conditions apply.

Welcome to First National Bank
Get more, for less!

At FNB, we’re making it easier, faster and

safer for you to do your day-to-day bank-
ing! We want you to pay less, and get more.

This guide has every thing you need to un-

derstand how much you’ll pay when you
transact with us.

We like to keep our pricing simple and easy

to understand. Our transactional accounts
on Electronic Pricing Option (EPO) come
with a fixed monthly fee with Unlimited Free
electronic transactions including Debit Card
Purchases, Electronic Transfers and Payments,
Prepaid Purchases, Debit Orders and more.

This puts you in full control of what you pay for

your banking, with fewer surprises and more
cash rewards for good banking behaviour.

Helpful tips to help you save more!

Make payments, transfers and prepaid purchases using the
FNB App on your Smartphone or Tablet

Make payments, transfers and prepaid purchases using the

Online Banking on your Laptop or Desktop

Make payments, transfers and prepaid purchases using the

Cellphone Banking on any mobile phone

Deposit or withdraw cash at any FNB ATM or Advance ATM

Save and earn rewards by swiping with your

Credit Card instead, swipes are FREE on Credit
Cards

We make life easier via our digital channels and focus on putting banking in the hands of our
customers, but feel free to visit www.fnbnamibia.com.na for help to bank better.

FNB Pricing Guide | 1

Bank anytime, anywhere
with First National Bank Mobile App

Branch and ATM Locator Purchase Airtime or Electricity

Locate the nearest branch and ATM using our Maps Buy MTC, TN Mobile airtime and Electricity for free
on EPO

Cancel your card Safe from fraud

Cancel your card when Lost or Stolen Report unauthorised transactions on your account

Cardless Cash Withdrawals Set InContact alert amount

Perform withdrawals on FNB ATMs without a debit card Set the minimum amount that will trigger a incontact
by using the FNB App for N$13.70 per N$500 message on your profile when a transaction is
performed
Change Transaction Limits
Increase or decrease daily transactional limits for Transfer Funds
Instant Payments, airtime purchases, Transfers, Regular Send funds between your own FNB accounts for free
EFT payments and Cardless Cash Withdrawals on EPO

Geo Payments Update Login Details

Pay or receive funds from a fellow FNB customer Check your username, enable/disable biometric
without the need to account details using GEO authentication and change password
Payment. Split bills between FNB recipients for free
on EPO Update your card limits
Increase/decrease your
Make payment to other banks • Local ATM daily and monthly card limit
Make third party payments using the FNB App for free • POS daily and monthly card limit
on EPO
Bank the way you want to
bank with First National
Bank Namibia

FNB Pricing Guide | 3

Introduction
Enjoy a suite of products and services specifically designed for you.

Save Invest
Get a FREE linked Savings Pocket with Grow your investment with a wide range
the ability to Bank your Change® when of products to suit your particular
you swipe your Debit Card The money needs. You can choose from:
in your Savings Pocket is immediately • Call Accounts
available and earns a competitive • Notice Deposits
interest rate • Flexi-Fixed Deposits
• Fixed Deposits

Insure Borrow
Free embedded funeral cover of Get a personalised interest rate when
N$2,500 per month on selected applying for a Personal Loan up to
products. Access to FNB Insurance the value of N$250,000 at your
brokers. nearest branch.

Swipe and earn

monthly cash rewards
As a Lifestyle Account customer, you get FREE
subscription to FNB Rewards, where you can
earn monthly Cash Back into your Savings
Pocket whenever you swipe!

Earn up to 15% Cash Back when

swiping for Fuel with your FNB
Credit card

FNB Pricing Guide | 4

Lifestyle Account Pricing

Gold Lifestyle Account Platinum Lifestyle Account

The Gold Lifestyle Account is an upmarket As you mature into the next stage of life, FNB
Lifestyle Account designed for those customers is mindful of the change in your needs and
who expect more from life and who have proved your lifestyle. The Platinum Lifestyle Account
this by demonstrating their ambitions. offers you an array of banking, savings and
short-term insurance products and services
• Individuals must earn between N$7,000 tailored just for you.
to N$25,000 per month or N$84,000 to
N$299,999 per annum • Individuals must earn between N$25,000
• The account has two pricing options namely to N$ N$62,500 per month or N$300,000
Pay As You Use (PAYU) and Electronic Pricing to N$749,999 per annum
Option (EPO) • Customers receive unlimited free electronic
• Customers on EPO receive unlimited free transactions on EPO
electronic transactions • Free debit order switching
• Free funeral cover of N$2,500 • Free funeral cover of N$2,500
• Free debit order switching • Free electricity purchases
• Free electricity purchases on EPO • Free airtime purchases
• Free airtime purchases on EPO • Get free subscription to Online Banking,
• Free subscription to Online Banking, Cellphone Cellphone Banking and FNB App
Banking and the FNB App • Free inContact Messaging Service
• Free inContact Messaging Service • Access to Lending, Investment and Insurance
• Access to Lending, Investment and Insurance • Earn up to N$1,720 cash back with FNB
products and services Rewards
• Earn up to N$1,120 cash back with FNB • Qualify for a Platinum Credit Card with
Rewards increased benefits
• Qualify for a Gold Credit Card

FNB Pricing Guide | 5

Lifestyle Account Pricing

Private Clients Account Senior Lifestyle Account

At FNB Private Clients, we understand that The Senior Lifestyle Account is designed for
proper money management and creating a well customers that are 55 years or older. It offers
rounded financial plan is essential for you and benefits to add quality and convenience to
your family’s success as well as ensuring that everyday living.
you leave a legacy for future generations. Your
FNB Private Banker supported by a team of • Individuals must be able to maintain a mini-
specialists will get to know you and your family, mum balance of N$7,500 in order to qualify
build meaningful connections and help you for a number of free transactions per month.
co-create a plan to reach your financial goals. These include Monthly Account Fee, Debit
Card Purchases, Electronic Transactions, Debit
• Individuals must earn between N$62,500 Orders and more. This effectively means our
to N$125,500 per month or N$750,000 Senior Lifestyle Account holders can bank
to N$1,499,999 per annum or a Net Asset for free. Other benefits include:
Value of N$10 million » Free funeral cover of N$2,500
• Customers receive unlimited free electronic » Free debit order switching
transactions
» Free subscription to Online Banking,
• Free debit order switching Cellphone Banking and FNB App.
• Free funeral cover of N$2,500 » Free inContact Messaging service
• Free electricity purchases » Access to Lending, Investment, Fiduciary
• Free subscription to Online Banking, Cellphone and Insurance products and services
Banking and the FNB App.
• Free inContact Messaging service
• Access to a Private Banker and Analyst
• Supported by Wealth Management, Fiduciary
and Insurance Broker Specialists
• Earn up to N$2,350 cash back with FNB
Rewards

FNB Pricing Guide | 6

Private Wealth Account

At FNB Private Wealth, we offer personalised

advice-led wealth management and dedicated
private banking through a Private Banker sup-
ported by a team of specialists, equipped to
help you proactively grow, manage and protect
your wealth and advise you, your family and
business on all aspects of your wealth journey
locally and globally.

• Individuals must earn from N$1,5 million or

a Net Asset Value of N$15 million or more
per annum
• Customers receive unlimited free electronic
transactions
• Free debit order switching
• 5 free eWallet sends
• Free funeral cover of N$2,500
• Free electricity purchases
• Free subscription to Online Banking, Cellphone
Banking and the FNB App.
• Free inContact Messaging service
• Access to Private Banker and Analyst
• Support by a team of Structure Lending, Wealth
Management, Fiduciary and Insurance Broker
specialists
• Earn up to N$3,050 cash back with FNB Rewards

FNB Pricing Guide | 7

 Private
Private Senior
Account Gold Lifestyle Platinum Lifestyle Wealth
Clients Lifestyle
Lifestyle
Electronic Electronic Electronic Electronic
Pay As You Pay As You Fee
Pricing Options Pricing Pricing Pricing Pricing
Use Use*** Saver
Option * Option * Option * Option *

Monthly
N$48.50 N$157.00 N$91.00 N$224.00 N$290.00 N$585.00 N$42.64
Account Fee

Visa Debit Card

N$4.00 Free N$4.00 Free N$4.00
Purchase

Visa
International N$5.45 + N$5.45 + N$5.45 +
Free Free
Debit Card 2.1% 2.1% 2.1%
Purchases
Cash
Up to Up to Up to
Withdrawal
N$2,000 N$13.70 N$5,000 N$8,000
– FNB ATM N$13.70 N$13.70
may be per N$500 may be may be Free
(Cardless Cash per N$500 per N$500
withdrawn** withdrawn** withdrawn**
Withdrawal Fee
for free for free for free
aligned)
Cash
N$5.60 + N$13.70 per N$500
Withdrawal
(max N$35.00)
– Non FNB ATM
Cash
Withdrawals N$100.00 + 3.80%
- FNB Branch

International
Branch/ATM N$62.50 + 2.75%
Cash

Cashback at
N$4.00
Point of Sale
N$0 - N$2,000: N$5.00
CashPlus
N$2,001 - N$4,000: N$10.00
Withdrawals
Greater than N$4,000: N$15.00
Internal Debit
N$4.50 Free N$4.50 Free N$4.50
Order
External Debit
N$30.75 Free N$30.75 Free N$30.75
Order

* The Gold, Platinum and Private Clients Lifestyle Account EPO provide unlimited free electronic transactions.
These include Debit Card Purchases, Free emailed statements, Scheduled Payments, Debit Orders, Cellphone, FNB App
and Online Banking payments and purchases.
** Customers with a Gold Lifestyle Account on EPO can withdraw up to N$2,000 at a local FNB ATM for free every billing cycle.
Customers with a Platinum Lifestyle Account on EPO can withdraw up to N$5,000 at a local FNB ATM for free every billing cycle.
Customers with a Private Clients Lifestyle Account can withdraw up to N$8,000 at a local FNB ATM for free every billing cycle.
Thereafter, out of bundle fees of N$15.00 per N$500 applies.
*** Platinum PAYU option is closed for new sales and the display is for existing customers.

FNB Pricing Guide | 8

Transmission Account
FNB believes in providing our customers with choices and helpful banking solutions by
devising flexible charge structures on our personal accounts. You can choose which
best suits your pocket and banking needs.

BankWise LifeStart Student

BankWise Account is a card based
Account
Transmission account that offers our
The LifeStart Student Account is
customers easy accessibility for anyone
an account specifically designed for
over the age of 18 years.
students studying at a tertiary institution
between the ages of 18 to 24.
• Individuals must earn up to N$7,000
per month or up to N$84,000 per
• This account features low banking
annum
fees for Point of Sale purchases and
• Free funeral cover of N$2,500 electronic transactions
• Free debit order switching • Withdraw up to N$1,000 at any local
• Free subscription to Online Banking, FNB ATM for free
Cellphone Banking and the FNB App • Free subscription to Online Banking,
• Free inContact Messaging service Cellphone Banking and the FNB App
• Access to Lending, Investment and • Free inContact Messaging service
Insurance • The account is available to both Full-
time and Part-time students studying
at a recognized tertiary educational
CardWise Zero institution
• Access to Investment and Insurance
CardWise Zero Account serves the products and services
purpose of the Basic Bank Account as
regulated by the Bank of Namibia.
Future Account
• No monthly account fee
• Anyone over the age of 18 years Future Account is a Transmission
• Anyone earning irregular income less
account specifically designed for
than N$2,525 per month or N$30,300 customers below the age of 18.
per annum
• Get Free subscription to Online Banking, • This account features low banking
Cellphone Banking and the FNB App fees for Point of Sale purchases and
electronic transactions
• Access to Insurance products and
services • Withdraw up to N$1,000 at any local
FNB ATM for Free
• Get first 3 ATM withdrawals for free
• Free subscription to Online Banking,
• No declined transaction charges
Cellphone Banking and the FNB App

FNB Pricing Guide | 9

 Transmission Account Pricing
FNB believes in giving each of their clients the power to choose the pricing
option that best suits their personal banking and financial needs.

LifeStart
CardWise BankWise Future
Account Student
Account Account Account
Account

Monthly Account Fee Free N$17.50 N$6.70 Free

Visa Debit Card Purchase Free N$2.00 Free

Visa International Debit Card Purchases N$5.45 + 2.1% Free N$5.45 + 2.1%

Get first 3 ATM

Cash Withdrawal – FNB ATM (Cardless N$13.70 per *Up to N$1,000
withdrawals
Cash Withdrawal Fee aligned) N$500 may be withdrawn for free
for free

Cash Withdrawal – Non FNB ATM N$5.60 + N$13.70 per N$500 (max N$35)

Cash Withdrawal - FNB Branch N$100.00 + 3.80%

N$15.00 N$62.50 +
International Branch/ATM Cash Withdrawal N$62.50 + 2.75%
per N$500 2.75%

Cashback at Point of Sale Free N$4.00

N$0 - N$2,000: N$5.00

CashPlus Withdrawals N$2,001 - N$4,000: N$10.00
Greater than N$4,001: N$15.00

Internal Debit Order N$4.50

External Debit Order First 3 transactions N$22.00 each, thereafter it is free

* Customers with a LifeStart Student and Future Account can withdraw up to N$1,000 at a local FNB ATM for free every billing cycle.
Thereafter, standard withdrawal fees of N$15.00 per N$500 will apply.
* Customers with a CardWise Account get 3 free ATM withdrawals at any local FNB ATM including cardless withdrawals every
billing cylce. Thereafter standard withdrawal fees of N$13.70 per N$500 will apply.

Bank the
• Swipe your card at tillpoints • Purchase prepaid airtime
using your FNB debit card Online or with the FNB App
for FREE for FREE
FNB way • Make payments to any other • Transfer funds between your
with the Electronic bank, set up debit orders and own accounts Online or with
scheduled payments Online the FNB App for FREE
Pricing Option (EPO) or with the FNB App

FNB Pricing Guide | 10

DigiPlus Pricing
The DigiPlus Account lets you bank from anywhere and enjoy a range of
functionalities. PLUS you pay zero Monthly Account fees!

Monthly Account Fees

Monthly Account Fee Free

Cash Withdrawals

FNB ATM Cardless 13.05 per N$500

N$0 - N$2,000: N$5.00

CashPlus Agents: N$2,001 - N$4,000: N$10.00
Greater than N$4,001: N$15.00

Transfers

Cellphone Banking and FNB App Free

Payments

3rd Party Payments (Cellphone Banking and FNB App) Free

Pay2Cell (FNB to FNB) Free

Instant Pay N$30.00

Deposits

Cash Deposit at CashPlus Free

Prepaid Purchases

Airtime N$2.00

Electricity N$1.00

DSTv and Box Office Payment N$3.90

Convenience and Value Adds

Balance Enquiries (Cellphone Banking and FNB ATM) Free

Account Confirmation Letter Free

Penalty Fees

FNB ATM Declined Transaction Fee Free

eWallet Fees: Send Money

N$0 to N$500 N$12.00
N$501 to N$2000 N$15.00
N$2001 to N$4000 N$30.00
N$4001 to N$5000 N$40.00
Standard Pricing
FNB provides standard pricing for the below listed transactions. The below
fees are applicable unless stated otherwise.
Payments, Purchases and Transfers
Third Party Payments ( FNB ATM) N$13.50
Third Party Payments (Online Banking) N$10.00
Third Party Payments (FNB App, Cellphone Banking, Geo Payments) N$4.65
Instant Pay N$30.00
DStv and Box Office Payment N$4.20
N$100.00 + 1.10%
Consultant Assisted Payment at an FNB Branch
(max of N$500)
Consultant Assisted Stop Payment at an FNB Branch N$152.00
Electronic Payment Recall N$250.00
Electronic channel Payments to CMA accounts <N$100 000 N$30.00
Electronic channel Payments to CMA accounts
0.03% of value
>N$100 000 but < N$500 000
Electronic channel Payments to CMA accounts >N$500 000 N$150.00
Prepaid Airtime Purchases (FNB Cellphone, FNB ATM, FNB App and
N$2.60
Online Banking)
Prepaid Electricity Purchases (FNB Cellphone, FNB ATM, FNB App
N$1.10
and Online Banking)
N$100.00 + 1.10%
Consultant Assisted Transfers (FNB Branch)
(max of N$500)
Electronic Transfers (FNB ATM, FNB App and Online Banking) N$4.50
NamPay Fees
Successful Collection N$30.75
Delayed Successful Collection N$30.75
N$8.05 per day + 1.5% of
Delayed Unsuccessful Collection
transaction (max N$200.00)
Subscription Fees
FNB App
Online Banking
Free
Cellphone Banking
inContact (SMS & e-mail)
Beneficiary Notification for Scheduled Payments
Email N$1.35
SMS N$1.60
Fax N$8.90
Statements and Balance Enquiries
Monthly Statement (e-mailed) Free
Daily N$1.00 per page
Weekly N$1.00 per page
Monthly N$1.00 per page
Mini Statement Print (FNB ATM) N$1.00 per page
Mini Statement (Cellphone Banking) Free
Provisional Statement (FNB Branch) N$1.00 per page
Posted Statement N$35.00 per statement
FNB ATM Balance Enquiry (View) Free
Other Bank’s ATM Balance Enquiry N$4.80
Cellphone Banking and FNB App Balance Enquiry Free
Convenience Fees
PIN Replacement Fee N$50.70
Account Confirmation Letter N$50.00
Card Replacement Fee N$165.80
Internal debit order - Min N$6.75
Honouring Fee (1.5% of debit order value, max N$200.00) External debit order - Min N$46.13
Swipes - Min N$6.00
Penalty Fees
Internal debit order - Min N$6.75
Dishonoured Payments (1.5% of debit order value, max N$200.00)
External debit order - Min N$46.13
FNB Declined Electronic Transaction Fee Free
Other Bank’s ATM Declined Transaction Fee (Insufficient Funds or
Free
Daily Limit Exceeded)
International Declines (ATM and Point of Sale) N$11.50
eWallet Fees
N$0 - N$500: N$12.00
N$501-N$2,000: N$15.00
Send Money
N$2,001-N$4,000: N$30.00
N$4,001 - N$5,000: N$40.00
eWallet withdrawal @ POS/CashPlus Free

eWallet reversals N$25.00

First Withdrawal Free thereafter

ATM Cash Withdrawals
N$13.50 per withdrawal
Prepaid Airtime Purchases N$2.60
Prepaid Electricity Purchases N$1.10

FNB Pricing Guide | 13

Credit Card Personal
Automatic Debt protection
FNB recognizes that you have a real need to protect yourself and your family from outstanding
debt on your credit card in the event of your death or permanent disability. With this in mind,
Automatic Debt Protection is available to our customers at no additional cost.

The Gold Credit card has cover of N$10,000.00, Platinum credit card has cover of N$12,000.00.
Private Clients / Private Wealth credit cards has cover of N$20,000.00. We are pleased to
announce that we have simplified our credit card fees

Monthly Account Fees Standard Linked Card

FNB Private Wealth Credit Card N$115.00 Free
FNB Private Clients Credit Card N$97.00 Free
FNB Platinum Credit Card N$87.00 N$17.50
FNB Gold Credit Card N$44.00 N$17.50
FNB Card Value-add Services Fees
Comprehensive Global Travel Insurance Free
Online Banking (Except Payments) Free
Automatic Debt Protection Free
InContact (SMS & e-mail) Free
E-mailing of Statements Free
Lost Card Protection Free
Cellphone Banking Subscription Free
Withdrawals
Cash Withdrawal – FNB ATM N$13.70 per N$500
Other Bank’s ATM N$5.60 + N$13.70 per N$500 (max N$35.00)
Consultant Assisted (FNB Branch) N$100.00 + 3.8% of value
International ATM Withdrawals N$62.50 + 2.75% of value
Cash on Budget
Private Clients, Platinum N$100.00 + 3.80% of value
Gold N$100.00 + 3.80% of value

FNB Pricing Guide | 14

Payments, Purchases and Transfers
Credit Card Purchases Free
Credit Card Budget Purchases Free
International Currency Conversion Fee 2.75% of value
Prepaid Airtime (FNB Cellphone, ATM and Online
N$2.60
Banking)
Prepaid Electricity (FNB Cellphone, ATM and Online
N$1.10
Banking)
Inter-account Transfers to FNB Free
N$100.00 + 1.10%
Transfers at Branch
(max of N$500)
Statements and Balance Enquiries
Monthly statement (E-mail) Free
Monthly statement (Post) N$36.75
FNB ATM Mini-statement N$1.00 per page
FNB Branch - Statement Reprint (per page) N$1.00
Historical Statements (per page print) N$1.00
Electronic Balance Enquiry Free
Other Bank’s ATM Balance Enquiry N$4.80
International ATM Balance Enquiry N$11.50
Changes to Account Limits Free
Penalty and Other Fees
Card Replacement Fee N$165.80
Special Arrangement Fee N$410.00
Late Payment Fee N$200.00
Over Limit Fee N$200.00
Balance Transfer (Early Settlement Fee – within 6
N$336.00
months)
Reschedule Fee N$120.00
Budget Facility Setup Fee N$50.00
Card Delivery to nearest FNB Branch Free
Declined Transaction Fee Free
Voucher Retrieval
Local N$126.00
International N$336.00

FNB Pricing Guide | 15

International Banking
Foreign Exchange & Trade
Fees for our standard and more common Foreign Exchange transactions are listed below. For
price information on more specialised or structured Foreign Exchange products and services
(including Exchange Control advice and structuring), please visit your nearest branch or phone
+264 61 299 2187. Save in up to 3 currencies with the Global account.

Global Account Fees GBP USD EUR

International ATM withdrawal £3 $5 €4
Card swipes and international online
Free
card payments
Card replacement
£10 $13 €11.50
(lost, stolen or damaged)
Balance enquiry £0.35 $0.50 €0.40
Insufficient funds fee
£0.50 $0.80 €0.60
(ATM and Point-of-Sale transactions)
Currency conversion
(when a specific currency card is used in a 2.75%
different currency zone)
Inward Payments - SWIFT Fees Manual
Commission 0.75% of N$ Value
Minimum Charge N$131.00
Maximum Charge N$846.00
Outward Payments - SWIFT Fees Online Manual
Commission N$155.00 0.75% of N$ Value
Minimum Charge - N$162.00
Maximum Charge - N$993.00
Unpaid / Returned - N$625.00
Non - STP Compliant N$155.00 -
CMA Payments
Commission: 0.03% of N$ Value
Minimum Charge N$30.00
Maximum Charge N$150.00
Foreign Notes
Commission (Buy) Free Free
Commission (Sell) 2.05% of Value 2.05% of Value
Exchange Control Fees
Normal Exchange Control Application N$ 1202.00
Urgent Applications N$ 1 881.00
Blanket Authorities N$ 1 986.00
Introduction of foreign Loans N$ 1 600.00
Complex Application N$ 2 250.00
BoN Meeting - Per Hour N$ 1 700.00
Attestation of Form F178
Attestation N$ 57.00
1st Follow up Letter N$ 70.00
2nd Follow up Letter N$ 125.00
Attestation of N.E.P.
Attestation N$ 57.00
1st Follow up Letter N$ 70.00
2nd Follow up Letter N$ 125.00
Fee
Foreign Currency Account - Inward Payments
Commission Free Free
Foreign Currency Account – Outward Payments
Commission N$ 155.00 0.75% of N$ Value
Minimum Charge - N$162.00
Maximum Charge - N$ 993.00
Unpaid / Returned - N$ 625.00
Non - STP Compliant N$ 155.00 -
Foreign Currency Account - Foreign Notes Deposits Free Free
Foreign Currency Account - Foreign Notes Sales 2.05% of Value 2.05% of Value

Home Loans
Fee
Traditional Home Loan
Initiation / Valuation Fee N$11,210.00
Further Advances N$4,927.00
Re-Advances N$2,144.00
Further Advance / Building Loan
Initiation / Valuation Fee and 4 progress payment N$11,781.00
Property Guarantee N$2,472.00
Monthly Admin Fee N$61.00
Small Print
Our Small Print is straightforward.
Here we go:
• First National Bank of Namibia Ltd (FNB) reserves the right to change pricing and amend package
pricing at any time or introduce new fees after giving reasonable notice of these changes.

• Errors and Omissions excluded

• Each facility or product described must be applied for individually. The grant of any facility or
product is subject to the applicant meeting and continuing to meet, the normal credit criteria
in respect of such facility or product.

• Each facility or product granted to an applicant will be governed by the normal terms and
conditions applicable to such facility or product, as agreed with the applicant. In the event
of any conflict between such terms and conditions and those contained in this brochure, the
normal terms and conditions applicable to such product or facility shall prevail.

• FNB reserves the right to amend at any time the features applicable to any product or facility.

• FNB reviews its fee structures and pricing annually on 1 July, as such, this guide shows our
VAT inclusive prices effective from 1 July 2023.

• We have highlighted only some of the pricing applicable to the Individual. You can find out
more about other pricing and many other services we offer by:

Visiting our website on www.fnbnamibia.com.na Phoning (061) 299 2222

Ask for assistance at your nearest FNB Namibia branch.

FNB Pricing Guide | 18

FNB Namibia Branches
All branch telephone numbers are attended to by the Contact Centre agents, ensuring
faster service and more convenience with extended hours to support with customer
queries. The FNB Contact Centre number is +264 (61) 299 2222 or 081 953 6262.

FNB Contact Centre operating hours:

Monday – Friday: 07h00- 22h00 | Saturday & Sunday: 08h00 -14h00

Branch/Agency Branch/Agency
Aranos Omaruru
Eenhana Omuthiya
Gobabis Ondangwa
Grootfontein Ongwediva
Grove Mall Opuwo
Henties Bay Oranjemund
John Meinert Oshakati
Karasburg Oshikango
Karibib Otavi
Katima Mulilo Otjiwarongo
Katutura Outapi
Keetmanshoop Outjo
Lüderitz Prosperita
Maerua Mall Rehoboth
Mariental Rosh Pinah
Nkurenkuru Rundu
Northern Industrial Swakopmund
Okahandja Tsumeb
Okahao Walvis Bay
Okakarara Windhoek Main
Okongo

FNB Pricing Guide | 19

Premium Banking
Telephone Numbers
Branch/Agency Code Number
Private Clients Parkside Windhoek +264 61 299 7487
Private Wealth Parkside Windhoek +264 61 299 7358
Premium Helpdesk +264 61 299 2838

Self-Service Branches
Operating hours
Monday - Friday: 08h00 - 19h00 | Saturday: 08h00 - 14h00

Self-Service Branches
Aussenkehr
Ausspannplatz
Digital Hub (Parkside)
Khomasdal
Wernhil Park

FNB Pricing Guide | 20