Personal

Banking
Pricing Guide
2024/2025
Effective 1 July 2024

Terms and conditions apply.

Welcome to
First National Bank
Get more, for less!
At FNB, we’re dedicated to making your banking experience
smoother, quicker, and safer. We believe in giving
you more while charging you less.

This guide is designed to help you understand the

costs associated with your transactions. We pride
ourselves on keeping our pricing straightforward
and easy to grasp.

Our transactional accounts under the Electronic

Pricing Option (EPO) feature a fixed monthly
fee. With this option, you’ll enjoy unlimited
free electronic transactions, including
debit card purchases, electronic transfers
and payments, prepaid purchases, debit
orders, and more.

This means you have complete control over

your banking costs, with fewer surprises
and more incentives for responsible banking
behavior.

Helpful tips to help you save more!

Utilize the FNB App on your Smartphone or Tablet for convenient payments, transfers,
and prepaid purchases.

Access Online Banking on your Laptop or Desktop for seamless transactions and bill
payments.

Make use of Cellphone Banking on any mobile phone for quick and easy payments.

Deposit or withdraw cash at any FNB ATM or Advance ATM for added convenience.

Opt to swipe with your Credit Card for purchases to save

and earn rewards, as swipes are FREE on Credit Cards

We make life easier via our digital channels and focus on putting banking in the hands of
our customers, but feel free to visit www.fnbnamibia.com.na for help to bank better.
Bank anytime, anywhere
with First National Bank Mobile App

Branch and ATM Locator Purchase Airtime or Electricity

Locate the nearest branch and ATM using our Maps Buy MTC, TN Mobile airtime and Electricity for free
on EPO

Cancel your card Safe from fraud

Cancel your card when Lost or Stolen Report unauthorised transactions on your account

Cardless Cash Withdrawals Set InContact alert amount

Perform withdrawals on FNB ATMs without a debit card Set the minimum amount that will trigger a incontact
by using the FNB App for N$14.35 per N$500 message on your profile when a transaction is
performed
Change Transaction Limits
Increase or decrease daily transactional limits for Transfer Funds
Instant Payments, airtime purchases, Transfers, Regular Send funds between your own FNB accounts for free
EFT payments and Cardless Cash Withdrawals on EPO

Geo Payments Update Login Details

Pay or receive funds from a fellow FNB customer Check your username, enable/disable biometric
without the need to account details using GEO authentication and change password
Payment. Split bills between FNB recipients for free
on EPO Update your card limits
Increase/decrease your
Make payment to other banks • Local ATM daily and monthly card limit
Make third party payments using the FNB App for free • POS daily and monthly card limit
on EPO

FNB App

FNB Pricing Guide | 4

Discover the freedom
of banking on your terms
with First National Bank Namibia

FNB Pricing Guide | 5

Introduction
Enjoy a suite of products and services specifically designed for you.

Save Invest
Get a FREE linked Savings Pocket with Grow your investment with a wide range
the ability to Bank your Change® when of products to suit your particular
you swipe your Debit Card The money needs. You can choose from:
in your Savings Pocket is immediately • Call Accounts
available and earns a competitive • Notice Deposits
interest rate • Flexi-Fixed Deposits
• Fixed Deposits

Insure Borrow
Free embedded funeral cover of Get a personalised interest rate when
N$2,500 per month on selected applying for a Personal Loan up to
products. Access to FNB Insurance the value of N$250,000 at your
brokers. nearest branch.

Swipe and earn

monthly cash rewards
As a Lifestyle Account customer, you get FREE
subscription to FNB Rewards, where you can
earn monthly Cash Back into your Savings
Pocket whenever you swipe!

Earn up to 15% Cash Back when

swiping for Fuel with your FNB
Credit card

FNB Pricing Guide | 6

Lifestyle Account Pricing
Gold Lifestyle Account Platinum Lifestyle Account
Elevate your banking experience with Transition seamlessly into the next phase of
our prestigious Gold Lifestyle Account. your life with FNB’s Platinum Lifestyle Account,
Tailored for those who aspire for more meticulously crafted to cater to your evolving
in life and have demonstrated their needs and refined lifestyle.
ambitions, this account is designed to
meet your high expectations. To qualify, individuals must earn between
N$25,000 to N$62,500 per month or
To qualify, individuals must earn between N$300,000 to N$749,999 per annum.
N$7,000 to N$25,000 per month or
N$84,000 to N$299,999 per annum. Choose between two pricing options:
Pay As You Use (PAYU) or
Choose between two pricing options: Electronic Pricing Option (EPO).
Pay As You Use (PAYU) or
Electronic Pricing Option (EPO). Customers on EPO enjoy the following
benefits:
Customers on EPO enjoy the following • Free electronic transactions on EPO
benefits: • Free electricity purchases
• Free electronic transactions • Free airtime purchases
• Free electricity purchases • Withdraw up to N$5,000 at a local
• Free airtime purchases FNB ATM for FREE
• Withdraw up to N$2,000 at a local
FNB ATM for FREE Benefits exclusive to Platinum:
• Free debit order switching
Benefits exclusive to Gold: • Free funeral cover of N$2,500
• Free debit order switching • Qualify for a Platinum Credit Card with
• Free funeral cover of N$2,500 enhanced benefits
• Complimentary subscription to Online • Access to a dedicated premium service desk at
Banking, Cellphone Banking, and the the contact center
FNB App • Complimentary subscription to Online Banking,
• Free inContact Messaging Service Cellphone Banking, and the FNB App
• Access to a wide range of lending, • Free inContact Messaging Service
investment, and insurance products • Access to a wide range of lending, investment,
and services and insurance products and services
• Earn up to N$1,120 cash back with • Earn up to N$1,720 cash back with
FNB Rewards FNB Rewards
• Qualify for a Gold Credit Card

FNB Pricing Guide | 7

Lifestyle Account Pricing
Private Clients Account Senior Lifestyle Account
At FNB Private Clients, we recognize FNB is serious about doing what matters and
the importance of effective money adding value for all clients. Including looking
management and creating a for ways to make banking easier, safer and
comprehensive financial plan to ensure more affordable, by allowing our Seniors
your family’s success and leave a lasting flexibility and financial freedom at even
legacy for future generations. With the greater value for money.
Private Clients Lifestyle Account, you’ll
receive personalized attention and support
The Senior Lifestyle Account is designed
from your dedicated FNB Private Banker
for customers that are 55 years or older.
and a team of specialists.
It offers benefits to add quality and
convenience to everyday living.
To qualify, individuals must earn between
N$62,500 to N$125,500 per month or
Benefits exclusive to Seniors
N$750,000 to N$1,499,999 per annum, or
• No minimum balance
possess a Net Asset Value of N$10 million.
• No monthly account fee
• 15 FREE electronic transactions
Enjoy a wealth of benefits tailored to
per month. (This includes Card Purchases,
your unique financial needs:
Debit Orders, Electronic Payments and
• Free electronic transactions
Transfers, Airtime, Electricity purchases
• Free debit order switching
and two branch withdrawals)
• Free funeral cover of N$2,500
• Free funeral cover of N$2,500
• Free electricity purchases
• Free debit order switching
• Complimentary subscription to Online
• Free subscription to Online Banking,
Banking, Cellphone Banking, and the
Cellphone Banking and FNB App.
FNB App
• Free inContact Messaging service
• Free inContact Messaging service
• Access to Lending, Investment, Fiduciary
• Access to a dedicated Private Banker and
and Insurance products and services
Analyst
• Supported by specialists in Wealth
Management, Fiduciary, and Insurance
Brokerage
• Earn up to N$2,350 cash back with FNB
Rewards
• Supported by a dedicated Premium team
in Contact Center (extended hours)

FNB Pricing Guide | 8

Private Wealth Account

At FNB Private Wealth, we provide personalized

advice-led wealth management and dedicated private
banking services. Your Private Banker, supported by a
team of specialists, is equipped to help you proactively
grow, manage, and protect your wealth. We offer
comprehensive advice to you, your family, and your
business on all aspects of your wealth journey, both
locally and globally.

To qualify, individuals must earn from N$1.5 million or

possess a Net Asset Value of N$15 million or more per
annum.

Experience a range of exclusive benefits tailored to

your affluent lifestyle:
• Free electronic transactions
• Free debit order switching
• 5 free eWallet sends
• Free funeral cover of N$2,500
• Free electricity purchases
• Complimentary subscription to Online Banking,
Cellphone Banking, and the FNB App
• Free inContact Messaging service
• Access to a dedicated Private Banker and Analyst
• Support by a team of specialists in Structure Lending,
Wealth Management, Fiduciary, and Insurance
Brokerage
• Earn up to N$3,050 cash back with FNB Rewards

These benefits are designed to ensure that your

banking experience is as seamless and rewarding as
possible, tailored to your unique needs and aspirations.

FNB Pricing Guide | 9

 Private
Private Senior
Account Gold Lifestyle Platinum Lifestyle Wealth
Clients Lifestyle
Lifestyle
Electronic Electronic Electronic Electronic
Pay As Pay As Fee
Pricing Options Pricing Pricing Pricing Pricing
You Use You Use Saver
Option * Option * Option * Option *

Monthly
N$51.00 N$165.00 N$80.00 N$230.00 N$304.00 N$610.00 Free
Account Fee

Visa Debit Card

N$3.80 Free N$3.80 Free N$3.80
Purchase

Visa
International N$5.70 + N$5.70 + N$5.70 +
Free Free
Debit Card 2.1% 2.1% 2.1%
Purchases
Cash
Up to Up to Up to
Withdrawal
N$2,000 N$14.35 N$5,000 N$8,000
– FNB ATM N$14.35 N$14.35
may be per N$500 may be may be Free
(Cardless Cash per N$500 per N$500
withdrawn** withdrawn** withdrawn**
Withdrawal Fee
for free for free for free
aligned)
Cash
N$5.60 + N$13.70 per N$500
Withdrawal
(max N$35.00)
– Non FNB ATM
Cash
Withdrawals N$104.90 + 4.00%
- FNB Branch

International
Branch/ATM N$65.50 + 2.85%
Cash

Cashback at
N$4.00
Point of Sale
N$50 - N$2,000: N$4.00
CashPlus
N$2,001 - N$4,000: N$10.00
Withdrawals
Greater than N$4,000: N$15.00
Internal Debit
N$2.50 Free N$2.50 Free N$2.50
Order
External Debit
N$31.00 Free N$31.00 Free N$31.00
Order

* The Gold, Platinum and Private Clients Lifestyle Account EPO provide unlimited free electronic transactions.
These include Debit Card Purchases, Free emailed statements, Scheduled Payments, Debit Orders, Cellphone, FNB App
and Online Banking payments and purchases.
** Customers with a Gold Lifestyle Account on EPO can withdraw up to N$2,000 at a local FNB ATM for free every billing cycle.
Customers with a Platinum Lifestyle Account on EPO can withdraw up to N$5,000 at a local FNB ATM for free every billing cycle.
Customers with a Private Clients Lifestyle Account can withdraw up to N$8,000 at a local FNB ATM for free every billing cycle.
Thereafter, out of bundle fees of N$15.70 per N$500 applies.

FNB Pricing Guide | 10

Transmission Account
At FNB, we believe in providing our customers with choices and convenient
banking solutions. That’s why we offer flexible charge structures on our
personal accounts, allowing you to choose the option that best suits your

BankWise Cardwise Zero

– Basic Bank Account
The BankWise Account is a card-based
Transmission account designed to offer The CardWise Zero Account fulfills the role of
easy accessibility for individuals over the the Basic Bank Account as mandated by the
age of 18 years. Bank of Namibia for individuals over the age
of 18 years.
To qualify, individuals must earn up to
N$7,000 per month or up to N$84,000 Suitable for those earning irregular income
per annum. less than N$2,525 per month or N$30,300
per annum
Choose between two pricing options:
Pay As You Use (PAYU) or Enjoy the following benefits with the
Electronic Pricing Option (EPO). CardWise Zero Account:
Introducing our latest offering: • No monthly account fee
The Electronic Pricing Option (EPO) • Free subscription to Online Banking,
available for the first time. Cellphone Banking, and the FNB App
• Access to insurance products and services
Customers on EPO enjoy the following • First 3 FNB ATM withdrawals are free
benefits: • No charges for declined transactions
• Free electronic transactions • Free Cash at Till
• Free Cash at Till • Free local Debit Card Purchases
• Withdraw up to N$1,000 at a local
FNB ATM for FREE
• Free electricity purchases
• Free airtime purchases

Benefits exclusive to BankWise:

• Free funeral cover of N$2,500
• Free debit order switching
• Complimentary subscription to Online
Banking, Cellphone Banking, and the
FNB App
• Free inContact Messaging service
• Access to Investment and Insurance
products

FNB Pricing Guide | 11

Transmission Account
LifeStart Student Account Future Account
The LifeStart Student Account is tailored The Future Account is a Transmission account
for both full-time and part-time students exclusively designed for customers under the
enrolled in tertiary institutions aged age of 18.
between 18 to 24 years.
Key features include:
This account offers: • No monthly account fee
• Free local and international Debit Card • Free local Debit Card Purchases
Purchases • Free withdrawals of up to N$1,000 at any
• Free withdrawals of up to N$1,000 at local FNB ATM
any local FNB ATM • Complimentary subscription to Online
• Complimentary subscription to Online Banking, Cellphone Banking, and the
Banking, Cellphone Banking, and the FNB App
FNB App
• Free inContact Messaging service The Future Account is tailored to provide
• Free funeral cover of N$2,500 young customers with essential banking
services while promoting financial
The LifeStart Student Account also responsibility and independence.
provides access to:
• Student loans
• Investment opportunities
• Insurance products and services

FNB Pricing Guide | 12

Transmission Account Pricing
At FNB, we empower our clients by offering a range of pricing options, allowing you to
choose the plan that aligns with your personal banking and financial requirements

BankWise LifeStart
CardWise Account Future
Account Student
Account Account
Account
PAYU EPO

Monthly Account Fee Free N$18.50 N$90.00 N$7.00 Free

Visa Debit Card Purchase Free N$2.00 Free Free

Visa International Debit Card Purchases N$5.70 + 2.1% Free Free N$5.70 + 2.1%

Get first 3 ATM

Cash Withdrawal – FNB ATM (Cardless N$14.35 *Up to N$1,000
withdrawals
Cash Withdrawal Fee aligned) per N$500 may be withdrawn for free
for free

Cash Withdrawal – Non FNB ATM N$5.60 + N$13.70 per N$500 (max N$35)

Cash Withdrawal - FNB Branch N$104.90 + 4.00%

International Branch/ATM Cash N$15.70 N$65.50 +
N$65.50 + 2.85%
Withdrawal per N$500 2.85%

Cashback at Point of Sale Free N$4.00 Free N$4.00

N$50 - N$2,000: N$4.00

CashPlus Withdrawals N$2,001 - N$4,000: N$10.00
Greater than N$4,001: N$15.00

Internal Debit Order N$2.50 Free N$2.50

First 3 transactions
First 3 transactions N$22.00
External Debit Order N$22.00 each, thereafter Free
each, thereafter it is free
it is free

* Customers with a LifeStart Student, Future Account and Bankwise can withdraw up to N$1,000 at a local FNB ATM for free
every billing cycle. Thereafter, out of bundle withdrawal fees of N$15.70 per N$500 will apply.
* Customers with a CardWise Account get 3 free ATM withdrawals at any local FNB ATM including cardless withdrawals every
billing cylce. Thereafter standard withdrawal fees of N$14.35 per N$500 will apply.

Bank the
• Swipe your card at tillpoints • Purchase prepaid airtime
using your FNB debit card Online or with the FNB App
for FREE for FREE
FNB way • Make payments to any other • Transfer funds between your
with the Electronic bank, set up debit orders and own accounts Online or with
scheduled payments Online the FNB App for FREE
Pricing Option (EPO) or with the FNB App

FNB Pricing Guide | 13

DigiPlus Pricing
With the DigiPlus Account, you have the freedom to bank from anywhere and access a host
of convenient features. PLUS, you’ll enjoy the added benefit of zero Monthly Account fees!

Monthly Account Fees

Monthly Account Fee Free

Cash Withdrawals

FNB ATM Cardless 13.50 per N$500

N$50 - N$2,000: N$4.00

CashPlus Agents: N$2,001 - N$4,000: N$10.00
Greater than N$4,001: N$15.00

Transfers

Cellphone Banking and FNB App Free

Payments

3rd Party Payments (Cellphone Banking and FNB App) Free

Pay2Cell (FNB to FNB) Free

Instant Pay N$30.00

Deposits

Cash Deposit at CashPlus Free

Prepaid Purchases

Airtime N$2.10

Electricity Free

DSTv and Box Office Payment N$4.10

Convenience and Value Adds

Balance Enquiries (Cellphone Banking and FNB ATM) Free

Account Confirmation Letter Free

Penalty Fees

FNB ATM Declined Transaction Fee Free

eWallet Fees: Send Money

APP, Online Banking, ATM Cellphone Banking

N$20 to N$500 N$12.00 N$10.00
N$501 to N$2000 N$15.00 N$13.00
N$2001 to N$4000 N$30.00 N$28.00
N$4001 to N$5000 N$40.00 N$38.00

FNB Pricing Guide | 14

Standard Pricing
At FNB, we offer standard pricing for the transactions listed below.
These fees apply unless otherwise specified.

Payments, Purchases and Transfers

Third Party Payments (FNB ATM) N$14.00
Third Party Payments (Online Banking) N$9.50
Third Party Payments (FNB App, Cellphone Banking, Geo Payments) for Pay
N$4.85
As You Use
Third Party Payments (FNB App, Cellphone Banking, Geo Payments) for
N$3.50
Future, Student and Senior Accounts.
Instant Pay N$30.00
DStv and Box Office Payment N$4.40
N$104.90 + 1.20%
Consultant Assisted Payment at an FNB Branch
(max of N$500)
Consultant Assisted Stop Payment at an FNB Branch N$160.00
Electronic Payment Recall N$250.00
Prepaid Airtime Purchases (FNB Cellphone, FNB ATM, FNB App and Online
N$2.60
Banking)
Prepaid Electricity Purchases (FNB Cellphone, FNB ATM, FNB App and Online
Free
Banking)
N$104.90 + 1.20%
Consultant Assisted Transfers (FNB Branch)
(max of N$500)
Electronic Transfers (FNB ATM, FNB App and Online Banking) N$2.50
CMA Fees Inward Receipts Outward Payments
< N$1,000,000 N$25.00 N$20.00
> N$1,000,000 - N$5,000,000 N$35.00 N$30.00
> N$5,000,000 N$150.00 N$150.00
NamPay Fees
Successful Collection N$31.00
Delayed Successful Collection N$31.00
N$8.05 per day +
Delayed Unsuccessful Collection 1.5% of transaction
(max N$200.00)
Subscription Fees
FNB App
Online Banking
Free
Cellphone Banking
inContact (SMS & e-mail)
Beneficiary Notification for Scheduled Payments
Email N$1.35

FNB Pricing Guide | 15

Statements and Balance Enquiries
Monthly Statement (e-mailed) Free
Daily N$1.00 per page
Weekly N$1.00 per page
Monthly N$1.00 per page
Mini Statement Print (FNB ATM) N$1.00 per page
Mini Statement (Cellphone Banking) Free
Provisional Statement (FNB Branch) N$1.00 per page
Posted Statement N$36.50 per statement
FNB ATM Balance Enquiry (View) Free
Other Bank’s ATM Balance Enquiry N$4.80
Cellphone Banking and FNB App Balance Enquiry Free
Convenience Fees
PIN Replacement Fee N$50.70
Account Confirmation Letter N$50.00
Card Replacement Fee N$174.00
Internal debit order - Min N$3.75
Honouring Fee (1.5% of debit order value, max N$200.00) External debit order - Min N$46.50
Swipes - Min N$6.00
Penalty Fees
Internal debit order - Min N$3.75
Dishonoured Payments (1.5% of debit order value, max N$200.00)
External debit order - Min N$46.50
FNB Declined Electronic Transaction Fee Free
Other Bank’s ATM Declined Transaction Fee (Insufficient Funds or
Free
Daily Limit Exceeded)
International Declines (ATM and Point of Sale) N$6.00
eWallet Fees
eWallet withdrawal @ POS/CashPlus Free

eWallet reversals N$25.00

First Withdrawal Free thereafter

ATM Cash Withdrawals
N$14.00 per withdrawal
Prepaid Airtime Purchases N$2.60
Prepaid Electricity Purchases Free
eWallet Fees: Send Money

APP, Online Banking, ATM Cellphone Banking

N$20 to N$500 N$12.00 N$10.00
N$501 to N$2000 N$15.00 N$13.00
N$2001 to N$4000 N$30.00 N$28.00
N$4001 to N$5000 N$40.00 N$38.00

FNB Pricing Guide | 16

Credit Card Personal
Automatic Debt protection
FNB understands the importance of protecting yourself and your loved ones from outstanding
debt on your credit card in unforeseen circumstances such as death or permanent disability.
That’s why we offer Automatic Debt Protection to our customers at no additional cost.

The coverage amounts are as follows:

• Gold Credit Card: N$10,000.00
• Platinum Credit Card: N$12,000.00
• Private Clients / Private Wealth Credit Cards: N$20,000.00

We are delighted to announce that we have streamlined our credit card fees for your
convenience.

Monthly Account Fees Standard Linked Card

FNB Private Wealth Credit Card N$121.00 Free
FNB Private Clients Credit Card N$102.00 Free
FNB Platinum Credit Card N$91.00 N$18.00
FNB Gold Credit Card N$46.00 N$18.00
FNB Card Value-add Services Fees
Comprehensive Global Travel Insurance Free
Online Banking (Except Payments) Free
Automatic Debt Protection Free
InContact (SMS & e-mail) Free
E-mailing of Statements Free
Lost Card Protection Free
Cellphone Banking Subscription Free
Withdrawals
Cash Withdrawal – FNB ATM N$14.35 per N$500
Other Bank’s ATM N$5.60 + N$13.70 per N$500 (max N$35.00)
Consultant Assisted (FNB Branch) N$104.90 + 4.00% of value
International ATM Withdrawals N$65.50 + 2.85% of value
Cash on Budget
Private Clients, Platinum N$104.90 + 4.00% of value
Gold N$104.90 + 4.00% of value

FNB Pricing Guide | 17

Payments, Purchases and Transfers
Credit Card Purchases Free
Credit Card Budget Purchases Free
International Currency Conversion Fee 2.75% of value
Prepaid Airtime (FNB Cellphone, ATM and Online
N$2.60
Banking)
Prepaid Electricity (FNB Cellphone, ATM and Online
Free
Banking)
Inter-account Transfers to FNB Free
N$104.90 + 1.20%
Transfers at Branch
(max of N$500)
Statements and Balance Enquiries
Monthly statement (E-mail) Free
Monthly statement (Post) N$36.50
FNB ATM Mini-statement N$1.00 per page
FNB Branch - Statement Reprint N$1.00 per page
Historical Statements N$1.00 per page
Electronic Balance Enquiry Free
Other Bank’s ATM Balance Enquiry N$4.80
International ATM Balance Enquiry N$11.50
Changes to Account Limits Free
Penalty and Other Fees
Card Replacement Fee N$174.00
Special Arrangement Fee N$410.00
Late Payment Fee N$100.00
Over Limit Fee N$100.00
Balance Transfer (Early Settlement Fee – within 6
Free
months)
Reschedule Fee Free
Budget Facility Setup Fee N$53.00
Card Delivery to nearest FNB Branch Free
Declined Transaction Fee Free
Voucher Retrieval
Local N$126.00
International N$336.00

FNB Pricing Guide | 18

International Banking
Foreign Exchange & Trade
For our standard and commonly used Foreign Exchange transactions, the fees are as belows:

For pricing information on more specialized or structured Foreign Exchange products and
services, including Exchange Control advice and structuring, please visit your nearest branch
or contact us at +264 61 299 2187. Additionally, with the Global account, you can save in up
to 3 currencies, offering you greater flexibility in managing your finances internationally.

Global Account Fees GBP USD EUR

International ATM withdrawal £3 $5 €4
Card swipes and international online
Free
card payments
Card replacement
£10 $13 €11.50
(lost, stolen or damaged)
Balance enquiry £0.35 $0.50 €0.40
Insufficient funds fee
£0.50 $0.80 €0.60
(ATM and Point-of-Sale transactions)
Currency conversion
(when a specific currency card is used in a 2.75%
different currency zone)
Inward Payments - SWIFT Fees Online and Manual
Commission 0.79% of N$ Value
Minimum Charge N$138.00
Maximum Charge N$896.00
Outward Payments - SWIFT Fees Online Manual
Commission N$164.00 0.79% of N$ Value
Minimum Charge - N$170.00
Maximum Charge - N$1042.00
Unpaid / Returned N$661.00
Payment Amendment Fee N$164.00
CMA Fees Inward Receipts Outward Payments
< N$1,000,000 N$25.00 N$20.00
> N$1,000,000 - N$5,000,000 N$35.00 N$30.00
> N$5,000,000 N$150.00 N$150.00
Foreign Notes
Commission (Buy) Free
Commission (Sell) 2.05% of Value

FNB Pricing Guide | 19

Exchange Control Fees
Normal Exchange Control Application N$ 1202.00
Urgent Applications N$ 1 881.00
Blanket Authorities N$ 1 986.00
Introduction of foreign Loans N$ 1 600.00
Complex Application N$ 2 250.00
BoN Meeting - Per Hour N$ 1 700.00
Attestation of Form F178
Attestation N$ 61.00
1st Follow up Letter N$ 74.00
2nd Follow up Letter N$ 125.00
Attestation of N.E.P.
Attestation N$ 61.00
1st Follow up Letter N$ 74.00
2nd Follow up Letter N$ 125.00
Foreign Currency Account - Inward Payments Online Manual
Commission Free
Foreign Currency Account – Outward Payments
Commission N$ 164.00 0.79% of N$ Value
Minimum Charge - N$170.00
Maximum Charge - N$ 1042.00
Unpaid / Returned N$ 661.00
Payment Amendment Fee N$ 164.00

Home Loans
Traditional Home Loan
Initiation / Valuation Fee N$9,500.00
Further Advances N$5,173.00
Re-Advances N$2,251.00
Further Advance / Building Loan
Initiation / Valuation Fee and 4 progress payment N$9,500.00
Property Guarantee N$2,472.00
Monthly Admin Fee N$64.00

FNB Pricing Guide | 20

Small Print
Our Small Print is straightforward.
Here we go:
• First National Bank of Namibia Ltd (FNB) reserves the right to change pricing and amend package
pricing at any time or introduce new fees after giving reasonable notice of these changes.

• Errors and Omissions excluded

• Each facility or product described must be applied for individually. The grant of any facility or
product is subject to the applicant meeting and continuing to meet, the normal credit criteria
in respect of such facility or product.

• Each facility or product granted to an applicant will be governed by the normal terms and
conditions applicable to such facility or product, as agreed with the applicant. In the event
of any conflict between such terms and conditions and those contained in this brochure, the
normal terms and conditions applicable to such product or facility shall prevail.

• FNB reserves the right to amend at any time the features applicable to any product or facility.

• FNB reviews its fee structures and pricing annually on 1 July, as such, this guide shows our
VAT inclusive prices effective from 1 July 2024.

• We have highlighted only some of the pricing applicable to the Individual. You can find out
more about other pricing and many other services we offer by:

Visiting our website on www.fnbnamibia.com.na Phoning (061) 299 2222

Ask for assistance at your nearest FNB Namibia branch.

FNB Pricing Guide | 21

FNB Namibia Branches
All branch telephone numbers are managed by our Contact Centre agents, ensuring prompt
service and added convenience, with extended hours to assist with customer queries.
You can reach the FNB Contact Centre at +264 (61) 299 2222 | 081 953 6262
or infonam@fnbnamibia.com.na.

FNB Contact Centre operating hours:

Monday – Friday: 07h00- 22h00 | Saturday & Sunday: 08h00 -22h00

Branch/Agency Branch/Agency
Aranos Omaruru
Eenhana Omuthiya
Gobabis Ondangwa
Grootfontein Ongwediva
Grove Mall Opuwo
Henties Bay Oranjemund
John Meinert Oshakati
Karasburg Oshikango
Karibib Otavi
Katima Mulilo Otjiwarongo
Katutura Outapi
Keetmanshoop Outjo
Lüderitz Prosperita
Maerua Mall Rehoboth
Mariental Rosh Pinah
Nkurenkuru Rundu
Northern Industrial Swakopmund
Okahandja Tsumeb
Okahao Walvis Bay
Okakarara Windhoek Main
Okongo

FNB Pricing Guide | 22

Premium Banking
Telephone Numbers
Branch/Agency Code Number
Private Clients Parkside Windhoek +264 61 299 7487
Private Wealth Parkside Windhoek +264 61 299 7358
Premium Helpdesk +264 61 299 2838

Self-Service Branches
Operating hours
Self-Service Branches
Monday and Friday : 08:30 – 16:00
Aussenkehr Tuesday to Thursday : 09:00 – 16:00
Saturday: 08:30 – 12:00
Ausspannplatz
Digital Hub (Parkside) Monday to Friday: 08h00 - 19h00
Khomasdal Saturday: 08h00 - 14h00

Wernhil Park

FNB Pricing Guide | 23