Sandra Kamal Adly

Seek out potential property investors and attempt to develop a relationship with them. They
communicate with investors to help them determine the options they have regarding property
services. Other property consultants work with customers to find suitable properties for them.
When an investor is interested in a property, the property consultant gives the investor a tour of
the property. The consultant also prepares documents necessary for the investor to be able to
invest in the property. The consultant must be aware of all relevant housing laws and keep the
investor informed about these laws so that there are no legal troubles down the road.

Work Experience

Aug 2022 – Senior Operations and Administrations Executive

Current El Masria Group Development ( Isola )

Personal Info  Supervising sales operations and tools from the CRM 8 X.
 Making Excel sheet reports (Daily, Weekly and Monthly).
Gesr El Suez St,  Making EOI’S
Heliopolis - Cairo
 Making online google sheet for brokers.
01204980049  Managing broker contracts and filling it on software and paper documents with serial
number in folders.
30-November-1995  Managing rotation on CRM between sales teams.

Sandrakamal114@gmail.com
May 2022 – Senior Operations and Administrations Executive
www.facebook.com/sandra July 2022 Go Green
.kamal.1441
• Supervising sales operations and tools from the CRM Solid.
Linked • Making Excel sheet reports (Daily, Weekly and Monthly).
https://www.linkedin.com/in • Handling Orientations with Developers
/sandra-kamal-4b9079206/ • Making Weekly schedule for Presentations to help Sales to revise developer`s projects.
• Follow up on Re-sale Inventory with sales team and organize it.
• Managing Events with Top Developers
Computer Skills
 Microsoft Office Feb 2022 – Senior Operations and Administrations Executive
April 2022 Watad Capital

 Supervising sales operations and tools from the CRM.

 CRM  Creating and developing sales reports regarding generated leads and quality control.
 Managing daily & weekly reports.
 Managing weekly quality calls.
 Internet - Browsing  Working on OLX and Property finder Ads.
 Assisting with the implementation of new processes and procedures.
 Maintaining policy and procedure documents.
 Identifying ways to improve customer experiences.
Languages Jan 2020 – Senior Operations and Administrations Executive
Jan 2022 Sandra
Novus Kamal Adly
stanza Developments
 English – Advanced
 Arabic – Fluent Seek• out Making
potential Excel sheet reports
property (Daily,
investors and Weekly
attemptand to Monthly).
develop a relationship with them. They
•
communicate with investors to help them determine thestrategy
Responsible for training team members, setting optionsand monitoring
they progress
have regarding property
towards goals.
services. Other property consultants work with customers to find suitable properties for them.
When• an investor
Responsible for preventing
is interested conflict where
in a property, possibleconsultant
the property and resolving
givesitthe
when it doesa arise.
investor tour of
By setting ground rules and clearly assigning tasks
the property. The consultant also prepares documents necessary for the investor to be able to
• in the
invest Focus on human
property. Theresources
consultantmanagement,
must be aware teamofleader job responsibilities
all relevant housing lawsmay andinvolve
keep the
keeping buildings
investor informed about theseandlaws
equipment
so that in good
there condition
are no legal troubles down the road.
• Scheduling and supervising staff members is a critical aspect of the operations.
Work Experience
• Use the CRM to input, distribute data and monitor the performance of sales, as well as
printing various reports
•
May 2022Managing – Seniorbroker contracts and
Operations andfilling it on softwareExecutive
Administrations and paper documents with serial
July 2022number in foldersGo Green
 Defined strategic goals and worked with teams, departments, technology and processes
to align systems to targets.
• Supervising sales operations and tools from the CRM Solid.
 Applied excellent problem-solving, process development and strategic implementation
Personal Info • Making Excel sheet reports (Daily, Weekly and Monthly).
skills to lead and support all areas of operations.
• Handling
Received Orientations
incoming calls, with Developers
messages and addressed or triaged phone requests.
Gesr El Suez St,
Heliopolis - Cairo • Making
Revise onWeekly
sales schedule
team withfor Presentations
making to help
calls on not Sales toData
interested revise
on developer`s
CRM. projects.
• Follow
Managingup on Re-saleonInventory
rotation with sales
CRM between salesteam and organize it.
teams.
01204980049
• Managing
Revising onEvents with Top
Duplicated DataDevelopers
between CRM and Facebook Leads.

General Skills
30-November-1995
Oct
Feb 2019
2022 –– Senior
Customer service representative
Operations and Administrations Executive
Dec
April2019
2022 EGYGAB
Watad Developments
Capital
 Time Management
Sandrakamal114@gmail.com
 Prepare product or service reports by collecting and analyzing customer information.
 Self-motivation  Supervising sales operations and tools
Identify and assess customers' needsfrom the CRM.
to achieve satisfaction.
 www.facebook.com/sandra
Communication skills  Creating and developing
Build sustainable sales reports
relationships regarding
of trust throughgenerated
open and leads and quality
interactive control.
communication.
.kamal.1441
 Ability to work under  Managing daily & weekly reports.
Provide accurate, valid and complete information by using the right methods/tools.
pressure  Managing weekly quality
Meet personal/team calls.
sales targets and call handling quotas.
Linked
 Accuracy  Resolveon
Working customer
OLX andcomplaints via phone,
Property finder Ads. email, mail or social media.
https://www.linkedin.com/in
 Conflict Resolution  Assisting with the implementation of new processes and procedures.
/sandra-kamal-4b9079206/
 Decision making  Maintaining policy and procedure documents.
 Adaptability Jan2017Identifying
– Operations Executive
ways to improve customer experiences.
Oct 2019 Homes Real Estate
 Logic Thinking
Computer Skills
 Eagerness to learn Aug 2021Distribute the cold
– Senior calls, Facebook
Operations campaigns, Olx leads
and Administrations to sales team.
Executive
 Microsoft
Performance Analysis
Office 
Jan 2022 Communicated with management
Novus stanza Developmentsto develop strategic operation goals.
 Revise on sales team with making calls satisfaction report from clients.
• Managework
Process a diverse workforcethrough
requirements in organizations to ensure
phone, E-mails andefficient day-to-day
social media apps. operations.
• Responsible for training team members, setting strategy and
Follow up on Re-sale Inventory with sales team and organize it. monitoring progress
 CRM  towards
Sending goals.
CIL`s through E-mail to developers to maintain sales Agents work.
• Identify team goals and
Co-ordinate between evaluate team
developer`s progress for orientation meetings and updating
and Director`s
• Responsible for preventing conflict where possible and resolving it when it does arise.
contracts.
 Internet - Browsing  By setting
Making groundschedule
Monthly rules andfor
clearly assigning to
Presentations tasks
help Sales to revise developer`s projects.
• focus
Makingonclient
human resources calls
satisfaction management, team
as follow up on leader job responsibilities
sales team may involve
work – Upon request.
keeping buildings and equipment in good condition
• Scheduling and supervising staff members is a critical aspect of the operations.
• Use the CRM to input, distribute data and monitor the performance of sales, as well as
Languages printing various reports
• Managing broker contracts and filling it on software and paper documents with serial
 English – Advanced
number in folders
 Arabic – Fluent
 Training and Courses

Interests
June 2015 – Teacher Assistant
 Sports Sep 2015 Hussein Abou el Enien –French teacher
 Travel
 Mobile Games  Work with the teacher to monitor the class schedule.
 TV shows  Assist teacher with lesson preparation by getting materials ready and setting up
equipment.
 Revise lesson material with students individually or in small groups.
 Collaborate with lead teachers to recognize issues students are facing and recommend
solutions.
 Help teachers with recordkeeping, such as tracking attendance and calculating grades.

Jan 2016 – Customer service coordinator

1 Month – Beesline Cosmetics

 Implement process improvements to achieve product quality and productivity.

 Perform customer negotiations and build productive customer relationships.
 Making client satisfaction calls about product and his evaluation.
 Assist in organizing trade shows, special events and other promotional events.

Oct 2016 – Operation assistant

1 Month Remax The Address

 Liaise with different departments to improve performance and work efficiency.

 Monitor sales orders and supplier relations.
 Compile sales reports and distribute them to relevant departments.
 Attending to any correspondence and emails by customers, clients and contractors.

Education

2014 – 2015 Youssef El Sabaie Language School

2015 – 2019 Bachelor Degree in Accounting
Future Higher Institute for Specialized Technological Studies
Grade: Good