MAUREEN PEREN
Dedicated and result-driven individual looking for an opportunity
to showcase written and verbal communication skills with proven
ability to multitask and juggle responsibilities effectively that can
be applied for the organization’s growth.
Work Experience
Alorica, Lipa Site
Customer Service Representative
August 2023
Escalate complex issues to higher-level customer service
- ensuring that customer concerns are addressed promptly and
May 2024 effectively.
Assist customers in navigating the website or app, including
09653873971 help with finding products, understanding product features,
and making purchase decisions.
maudavidperen@gmail.com
March 2023 Teletech, Lipa Site
129 Santiago, Malvar Batangas - Customer Support Executive
Communicate basic eligibility, benefits and claims status and
July 2023
forward specific inquiries as directed for priority resolution.
Education Assist providers with insurance-related inquiries, verifying
coverage, and providing necessary information to facilitate
Accountancy Business and
seamless payment processing.
Management
Lemery Senior High School Jireh Advanced Language Center Inc.
October 2022
2016 - 2018 Korean Language Instructor
-
Virtual Assistant Courses January 2023 Provide instruction in listening, reading, writing, and
speaking skills in Korean Language.
General Virtual Assistant
Amazon Online Arbitrage
Covac Philippines Inc.
Social Media Management
August 2020 Trainer
Copywriting -
Responsible for training new endorsed employees
Facebook Ads August 2022 Acquaint trainees with all the protocols inside the company
WordPress Creation
Assigned in gathering data asked by higher management
Graphic Design
Relevant Skills Calcomp Electronics Company
May 2018 Quality Control Inspector
Microsoft Office proficient -
Inspecting output samples using industry-appropriate
(MSWord, PowerPoint, Excel) March 2019 methods, such as comparing to standards and measuring
Efficient in using Google dimensions
Workspace (Google Docs,
Sheets, Slides, Google Drive ) References
High in work ethics and good in
interpersonal relationships Krizl Villapando Ron Steven Del Mundo
Virtual Assistant Covac Philippines / Supervisor
Achievements Phone: 0912 175 7255 Phone: 09055069458
Perfect Attendance Awardee I hereby certify that the above information is true and correct to the best of
Employee of the Month my knowledge.
MAUREEN PEREN
Applicant
