KIRTI RANJAN SENAPATI (May 15 TH
)
1991
Mobile: +91-9090670170 ~ e-mail: kirtiranjansenapati@gmail.com
AN OVERVIEW
A professional with over 8 years of rich experience in Retail Sales /
BUSINESS SKILLS
Promotion, Branding, Business Development, Relationship Management,
Business Development
Administration Control and People/Man Management.
Sales & Marketing
Customer Relation skills Experience of working under various capacities like Department Manager,
Customer Service Store Manager, Section Manager, VM & FHSO.
Vendor Management A keen planner & implementer with demonstrated abilities in devising
People Management commercial initiative & accelerating the business growth.
Key Accounts Management
Skill in managing operations with key focus on top line profitability through
Social Media Management
sales and promotion of products and services.
Sales Promotion
Demonstrated abilities in cementing healthy relationship with customer for
MANAGEMENT SKILLS
generating business and leading workforce towards accomplishing store
Excellence in Analysis & Problem
Solving target & achieve goals.
Sound Judgment & Decision Making An effective communicator with excellent relationship building &
Skills
interpersonal skills. Maintain and update a database, analyse trends,
Strong Influencing Skills
identify problematic areas, areas of improvement and suggests corrective
Achievement Oriented
actions.
Persuasive Communicator
Team Builder A strategic planner with expertise in implementing cost saving measures to
FUNCTIONAL SKILLS achieve reduction in terms of cost.
Branding
Deftness in executing cost saving techniques/measures and modifications to
Institutional Sales & Promotion
achieve substantial reduction in AOP expenditures and work within the
Product Management
budget.
Customer Relationship Management /
MIS Possess a flexible & detail oriented attitude & experience of leading teams
IT SKILLS
of Managers & Officers as well as developing service standards for business
Applications of MS/ Internet excellence.
applications
Work Philosophy : Responsibility beyond duty
Professional Traits : Very active, energetic, dedicated, adaptable,
competent, self starter & mentally strong
ORGANIZATIONAL SCAN
Since Feb’ 20 Marks & Spencer Reliance India Pvt Ltd. (Retail) as Section Manager Promoted as Finance &
Operation Supervisor (FOS)
The Attainments
Ensuring smooth operation by maintaining commercial as well as finance & operations of the store.
To be responsible for development of business strategies of the Store
Responsible for achieving STORE TARGETS in the assigned month.
Establish relationship with customers and vendors/agencies
Responsible for entire operational activities related to stores.
To be responsible for pricing and ticketing during sale (MSS/EOSS)
Responsible for the getting the work done from colleagues and vendors within time frame
Responsible for the recruitment of staff members for stores
Develop product knowledge to achieve the target of different staff based on their product knowledge.
Generate Revenue through effective sales strategies.
Managing MIS based reports required by the management for stores.
Keeping close track on competitors strategies and plans and provide market analysis to the management from time to
time.
Maintain communication with upper management & operation teams on a regular basis.
Analyze store performance and provide feedback, guidance & training in order to impact results.
Ensuring timely communication of various policies to all the staffs and implementation of the same.
To make use of technologies to create an efficient and effective new business strategies e.g. Assisted shopping.
To be responsible for the complete business development in all department.
To be responsible for customer intelligence drive by providing highest standard of service and related activity.
To be responsible for building and driving a high energy professional team of staff.
To be responsible for setting targets and management of sales effort to meet / exceed business goals.
To mentor and guide the team to achieve and exceed their targets
To implement the business strategies & assist company in attaining the revenue goals
To bring on profitable relationships and business that meets or exceeds the company's credit standards
To drive the team with a view to grow existing business and establish new standards for themselves.
To liaise closely with all stores staff to insure proper credit and documentary standards are met
Oct’ 18 – Jan’20 BIBA INDIA PVT LTD as Store Manager – Esplanade one, BBSR
Feb’16 – Oct’18 Aditya Birla fashion & Retail Ltd. (ABFRL, PANTALOONS) as Department Manager – Women’s
Ethnic & Non-apps(Cosmetic, Jewellery & Footwear)
Jun’14 –Feb’16 Planet Fashion (Madura Garments) as Team Leader – Franchise Store, Jharsuguda
CAREER GROWTH PATH
Feb’20 – Till now Marks & Spencer (M&S) as Finance & Operation Supervisor – Utkal Galleria Mall, Bhubaneswar
Section Manager > Customer relationship officer (Online Business during lockdown)> Finance & operation Supervisor >
Special Initiative/Accomplishments
In charge for the entire store sales & operation.
Deliver highest standard of HO & Region visit in the difficult covid’19 scenario.
Got a appreciation mail from Area Sales Manager for handling store efficiently.
Got a appreciation of Excellence services provided to the customers.
Got a appreciation of excellence in Sales & achieving highest no of incentive slab in a quarter from senior management.
Won Thank You Card so many times for performing on company values.
Oct’18- Jan’20 Biba India Pvt Ltd. as Store Manager – Esplanade One (BBSR)
Special Initiative/Accomplishments
In charge for the store operation
Got appreciation from ARM for my performance in Achieving sale target.
Got appreciation in for keeping highest mark in online product knowledge training & implementing the same in store.
Feb’16 - Oct’18 Pantaloons as Department Manager – Women Ethnic & Non-Apps (Cosmetic, jewellery &
Footwear)
Special Initiative/Accomplishments
Won best Department award in the store FY17-18 from Cluster Head
Won best “New Comer” & best “Performer” award FY17-18 from Store Manager.
Got appreciation for my performances from Zonal Office.
Jun’14 - feb’16 Planet Fashion (Madura Garments) as Team Leader – Franchise Store, Jharsuguda
Special Initiative/Accomplishments
Run the store in the absence of Store manager for 1year & achieve lots of success.
SELECTED ACCOMPLISHMENTS
Appointed as VM for Pantaloons’ by clearing the exam held at Kolkata.
Got Summer internship programme training from SMV Beverages Pvt Ltd. On Supply Chain Managemnt.
Got NCC Cadet “B” certificates by performing training in my Graduation Tenure.
Got many certificates & awards for my academics and extracurricular activities in school (1982-1994)
ACADEMIA CREDENTIALS
2013 Mahaveer Institute of Management Studies, Bhubaneswar.
Master in Business Administration (MBA) with 1st Grade
Specialization in Marketing & Finance.
2011 Utkal University
BA (Econ. Hons)
2006 Higher Secondary of Education (HSE)
Passed with 54% of mark.
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Signature
Kirti Ranjan Senapati
