CURRICULUM VITAE
RAMESH BABU B
Email: rmsh26@gmail.com
Mobile: +918123421780
Synopsis
I have total 4.10 years of work experience. Currently one year and 10 months IT
experience as System Administrator. Previously 8 months IT experience as System
Administrator. Previously one year and nine months IT experience as System Engineer.
Previously 7 months of IT experience has seen me develop Mobile applications on iOS. I have
pursued CCNA course from Mohan’s Networking Institute (CISCO-ID: CSCO12218048). I have
pursued MCITP from Jetking. I have pursued ITIL V3 foundation certification. Very strong
technical foundations coupled with excellent interpersonal skills, urge to excel, ability to work
well within a team and uncompromising integrity serve as my greatest strengths.
Education
Vemana Institute Of Technology, Bangalore 2005 – 2011
Conferred a degree of Bachelor of Engineering in Telecommunication Engineering
from Visvesvaraya Technological University, Belgaum.
SJRC PU College, Bangalore 2001
– 2004
Department Of Pre – University Education, Government of Karnataka.
Seventh Day Adventist English High School, Bangalore 2000
- 2001
Karnataka Secondary Education Examination Board, Government of Karnataka.
Professional Certification
CISCO Certified Network Associate (CCNA),
CISCO-ID: CSCO12218048
ITIL V3 Foundation,
Certification Number: - 5845980.20597749
Experience Summary
Currently working with Great West Global (http://www.greatwest.com/Global/) from June
2015 – Till Date with designation as System Administrator.
Troubleshooting the issues related to Citrix Xen App.
Troubleshooting the issues related to Citrix Xen Director.
Troubleshooting the Citrix ICA client issues.
Publishing applications using Citrix Xen App.
Have knowledge on Sophos AV console.
Managing safeguard certificate and managing user associated computer using Sophos
SafeGuard Management Center.
Installing Windows server 2008 R2 Enterprise Edition and setting up roles for a
Windows server.
Managing users and groups in AD.
Providing access to printer using Print Services in Windows server 2008 R2 Enterprise Edi-
tion.
Deploying Operating system update patches using WSUS.
Deploying Operating systems and softwares using Altiris deployment console.
Working on Remedy Support, Ensure that tickets are closed as per SLA.
Worked with Tesco HSC (http://www.tescohsc.com) under payroll of Avvas Infotech
Private Limited from September 2014 – May 2015 with designation as System
Administrator.
Troubleshooting the issues related to operating system.
Troubleshooting the issues related to software’s.
Configuring Microsoft Outlook, printer and troubleshooting.
Implementing LAN and troubleshooting hardware/network issues.
Troubleshooting Citrix Receiver issues.
Managing users and groups in AD.
Configuring mail clients.
Troubleshooting Mainframe issues.
Troubleshooting Direct Access Server client.
Working on Remedy Support, Ensure that tickets are closed as per SLA.
Dispatch Remedy Tickets to other respective teams/groups.
Worked with Cognizant Technology Solutions (http://www.cognizant.com) under payroll
of Acropetal Technologies Limited from October 2012 – July 2014 with designation
as System Engineer.
Troubleshooting the issues related to operating system.
Troubleshooting the issues related to software’s.
Installing Windows server and setting up roles for a Windows server.
Managing users and groups in AD.
Have knowledge on McAfee end point encryption.
Configuring Microsoft Outlook, printer and troubleshooting.
Implementing LAN and troubleshooting hardware/network issues.
Troubleshooting Citrix Xen App issues.
Configuring mail clients (MS outlook) and resolving mail access issues.
Configuration and Managing of Antivirus.
Configuration and Managing of SCCM client.
Installing and troubleshooting VPN application.
Installing and configuring applications. (SQL, Oracle, HPQC etc.).
Installing and configuring Cisco VNET.
Installation and configuration of Network Printers.
Wireless network (Wi-Fi) troubleshooting.
Installing and configuring WAN Connections and troubleshooting physical errors.
Checking errors in layer 1 issues.
Working on Remedy Support, Ensure that tickets are closed as per SLA.
Dispatch Remedy Tickets to other respective teams/groups.
Worked with Softtrends Software Pvt. Ltd. (http://www.softtrends.com) developing
Mobile Applications for iOS Platform from August 2011 – March 2012 with designation as
Junior Software Engineer.
Programming and debugging experience on iOS (Objective-C).
Exposure in Location Based Search and Mapping using Global Positioning System
(GPS) and integrating Google map on iOS mobile platform.
Exposure in using Audio playing and Recording classes on iOS.
Exposure in developing SQLite database on iOS.
Exposure in using XML Parser, URL Connection and various UI components on iOS.
Complete knowledge of iOS application development life cycle (Creating Certificates,
Creating Provisioning profiles, Development using iOS SDK, Debugging the application using
Development provisioning profile, Distributing the application using Ad-Hoc Distribution
provisioning profile and Submitting the application to AppStore).
Courses
Completed CCNA course from Mohan’s Networking Institute, Koramangala, Bangalore.
Have knowledge in Subnetting, Static Routing and Dynamic Routing.
Have knowledge in Switching and Intervlan.
Have knowledge in Network Address Translation (NAT).
Have knowledge in Internet Protocol Version 6 (IPV6).
I am pursuing MCITP course from Jetking, Marathahalli.
Skill Set
Core Skills MCITP, Citrix, CCNA
Operating Systems Windows Server 2008 R2 Enterprise Edition, Windows 7,
Windows 8, Windows 10, iOS, Macintosh
Tools Citrix Xenapp, Citrix Xen Director
Course CCNA
Personal Details
Name Ramesh Babu B
Date of Birth 26th August 1985
Sex Male
Marital Status Single
Passport Number H9512139 (valid till 2020)
PAN Number BAHPB3113K
Contact Address #C-48, Sri Ramanagari, H.A.L.,
Vimanapura (Post), Bangalore – 560017,
Karnataka, India.
Email Address rmsh26@gmail.com
Contact Number +918123421780
