HASSAN Dubai, United Arab Emirates
GHIAS
+971-522445101
hassan_ghias@yahoo.com
CUSTOMER SERVICES
ABOUT ME WORK EXPERIENCE
I am on the hunt for a dynamic CUSTOMER SERVICES | O C T 2 0 2 3 - D E C 2 0 2 3
work se ng that thrives on
innova on and con nuous EXPO CITY CENTER, DUBAI, UAE
learning. My goal is to immerse • Expertly managed the load zone for school bus opera ons at Expo COP28, ensuring
myself in a role that not only **safe** and **efficient** passenger flow.
sparks crea vity but also offers • Delivered **excep onal customer service**, promptly addressing inquiries and fostering
a pla orm for exposure to a posi ve experience for visitors and bus personnel.
groundbreaking ideas, • Maintained **high safety standards** specific to Expo COP28 through regular checks
fostering both my personal and and protocol enforcement, securing a well-organized load zone.
professional development. I • Provided **warm welcomes** and **direc onal assistance** to Expo COP28 guests,
am eager to contribute to an enhancing their overall event experience.
environment that values • Supported various departments opera onally, showcasing **versa lity** and **team
challenge and growth, and I am collabora on**.
ready to leverage my skills to • Compiled detailed notes and reports, effec vely communica ng cri cal informa on to
make a meaningful impact. supervisors.
WA R E H O U S E A S S O C I AT E | O C T 2 0 2 2 - A U G 2 0 2 3
AMAZON FULFILLMENT CENTRE , DUBAI, UAE
E D U C AT I O N • Efficiently picked and prepared orders to meet customer demands, ensuring accuracy
and mely shipment.
• Conducted thorough inspec ons of returned items, assessing their condi on for resale
B,COM (IT) and ensuring presentable repackaging.
• Accurately tagged and labeled merchandise, maintaining organized inventory.
THE UNIVERSITY OF • Commi ed to safety excellence, consistently adhered to protocols to maintain a 100%
PUNJAB, ISLAMABAD, compliance record.
PA K I S TA N
2005
C U S T O M E R S U P P O R T S E R V I C E S / R E A L E S TAT E A G E N T | J A N 2 0 1 7 - J A N
2021
Z A M E E N . C O M , I S L A M A B A D , PA K I S TA N
SKILLS • Offer expert market condi on insights and facilitate client naviga on throughout the
property acquisi on journey.
• Successfully introduced over 250 high-poten al clients to Zameen.com, enhancing the
customer base.
Microsot Office
communica on and learning A D M I N I S T R AT O R S T O R E & R E C O R D K E E P E R | J A N 2 0 1 7 - J A N 2 0 2 0
N AT I O N A L H I G H WAY F O U N D AT I O N , I S L A M A B A D , PA K I S TA N
Human Resources
• Streamlined inventory management by conduc ng precise monthly audits, bolstering
cost control measures.
Management
• Implemented proac ve low stock no fica ons to ensure mely inventory replenishment.
• Collaborated with management to swi ly address and rec fy pricing discrepancies.
warehouse opera ons • Op mized office efficiency through robust administra ve support.
• Fostered effec ve communica on by managing phone correspondence and orchestra ng
mee ng schedules.
• Provided outstanding visitor service, enhancing overall office hospitality.
LANGUAGES A D M I N I S T R AT I O N A S S I S TA N T | J A N 2 0 0 6 - J A N 2 0 1 5
N AT I O N A L H I G H WAY F O U N D AT I O N , I S L A M A B A D , PA K I S TA N
English • Streamlined administra ve func ons, including invoice prepara on and database
management, to support the Office Manager.
• Facilitated compliance by preparing essen al documenta on for Na onal Highway
Urdu / Hindi
Founda on and NHF Housing (Pvt) Limited audits.
• Coordinated with the Office Manager to execute plot transfers, ensuring adherence to
Arabic
policy and securing approval from the Managing Director, NHF.
• Contributed to financial integrity by assis ng with annual audits and maintaining
me culous financial files and records.
COURSES
TOEFL
JAN 2003 - DEC 2003
I E LT S
A.E.O
JAN 2013
C E R T I F I C AT E O F
A P P R E C I AT I O N
COP28 DUBAI
DEC 2023
