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Aftab 04

Aftab is an experienced customer service representative with over five years in the field, specializing in enhancing guest satisfaction at venues like the Dubai Aquarium. He possesses strong communication skills in English and has a background in managing customer inquiries and disputes effectively. Aftab holds multiple diplomas and has a valid UAE bike driving license.

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waqar39uk
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24 views1 page

Aftab 04

Aftab is an experienced customer service representative with over five years in the field, specializing in enhancing guest satisfaction at venues like the Dubai Aquarium. He possesses strong communication skills in English and has a background in managing customer inquiries and disputes effectively. Aftab holds multiple diplomas and has a valid UAE bike driving license.

Uploaded by

waqar39uk
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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AFTAB Dubai, United Arab Emirates

SANNY
+971 50 513 8413

aftabsanny07@gmail.com

ABOUT ME WORK EXPERIENCE


With over five years of customer
DUBAI AQUARIUM & Customer Service Representative
service experience, I have honed UNDERWATER ZOO
exceptional communication skills (EMAAR)) • Delivered outstanding customer service through friendly,
in both written and spoken Dubai professional interactions, boosting guest satisfaction and
English. My background includes Jan 2022 - Apr 2025 loyalty
delivering outstanding guest • Proactively managed inventory levels by monitoring and
experiences at renowned venues restocking to ensure seamless operations and prevent
such as the Dubai Aquarium and shortages
various high-profile events, which
has strengthened my industry
knowledge and customer THE ENGLISH Customer Service Representative
HOUSE
engagement expertise. • Handles incoming calls or inquiries from prospective
FAISALABAD,
PAKISTAN customers or clients.
Faisalabad, Pakistan
• Assists customers effectively by solving customer disputes.
2018 - 2022
SKILLS • Provides customer additional information or explains services.
• Discusses products offered and ensures customer
COMPUTER SKILLS satisfaction.
• Tactfully handles confrontational or stressful interactions with
COMMUNICATION
the public.
• Completes supporting paperwork and data entry of customer
details.
LANGUAGES • Accurately captures customer information.
• Creates and maintains service reports.
ENGLISH

URDU / HINDI

EDUCATION

HOBBIES PUNJAB BOARD, Matriculation


PUNJAB PAKISTAN
Pakistan
MOVIES, HANG OUT WITH
FRIENDS, GYM, SWIMMING,
SUPPORTS, ETC
Pakistan Diploma in English Language

Pakistan Diploma in Associate Engineering (DAE Mechanical)

DRIVING LICENSE

Driving license category


Valid UAE Bike License

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