NEC4 User Guide 1
NEC4 User Guide 1
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    This document provides guidance for users of NEC in determining the procurement and
    contract strategies to achieve planned outcomes and in the application of contracts from the
    NEC4 family in meeting these strategies
    An NEC document
    .lone t317
The NEC is a family of standard contracts, each of which has these characteristics:
     Its use stimulates good management of the relationship between the two parties to the
     contract and, hence, of the work included in the contract.
     It can be used in a wide variety of commercial situations, for a wide variety of types of
     work and in any location.
     It is a clear and simple document —using language and a structure which are
     straightforward and easily understood.
British Library Cataloguing in Publication Data for this publication is available from the
British Library.
All rights, including translation, reserved. The owner of this document may reproduce the
Contract Data and forms for the purpose of obtaining tenders, awarding and administering
contracts. Except as permitted by the Copyright, Designs and Patents Act 1988, no part of
this publication may be otherwise reproduced, stored in a retrieval system or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording or otherwise,
without the prior written permission of the NEC Director, Thomas Telford Ltd, One Great
George Street, Westminster, London SW1P 3AA.
Foreword
Preface
Acknowledgements
                                   The application of the right contract is central to the success of the overall project delivery
                                   system. The NEC suite of contracts has been in existence for over the 20 years and has linked
                                   the projects, people and processes together to create the correct environment for successful
                                   delivery.
                                   This new and updated NEC4 contract embraces the digital changes that are happening in the
                                   construction industry, especially around BIM, which I believe will be central to creating a step
                                   change in performance. Whilst looking forward it also builds on the fundamentals required
                                   for an effective contract.
                                   The use of NEC4 on public sector projects will help to deliver the Government Construction
                                   Strategy as we seek to improve central government's capability as a construction client to
                                   deliver further savings in the order of f1.7bn across the Government estate. The IPA looks
                                   forward to collaborating with industry to make the delivery of projects more efficient and
                                   effective.
                                    Infrastructure
                                    and Projects
                                    Authority
                                   Reporting to Cabinet Office
                                   and HM Treasury
                                  NEC was first published as a new and innovative way of managing construction contracts in
                                  1993 —some 24 years ago: It was designed to facilita4e and encourage good management of
                                  risks and uncertainties, using dear and simple language..
                                  The NEC approach to managing contracts was endorsed in "Constructing.the txcm —The
                                  Latham Report", which was agovernment/industry review of procurement and contractual.
                                  arrangements in the UK construction industry. This led to a second edition in 1995
                                  incorporating the further recommendations of that review. This contract was used increasingly
                                  in the UK and overseas, and a major revision was made with the third edition in 2005.
                                  NEC has played a part in helping the industry do things differently and better. It has done
                                  so by introducing effective project management procedures into the contract itself. These
                                  require pro-active management of risk and change, and the day-to-day use of an up-to-date
                                  programme. The range of pricing options has given Clients flexibility in the allocation of risk
                                  and the ability to share risk and manage it, collaboratively.
                                  The NEC suite has evolved over three decades, embedding consultation responses and user
                                  feedback, and reflecting industry development, including new procurement approaches and
                                  management techniques such as alliances, management of information (BIM) and supply
                                  chain engagement. This feedback and the new procurement approaches formed the driver
                                  for the development of the next generation contracts and the launch of NEC4.
                                  There were three key objectives in drafting NEC4:
                                      provide greater stimulus to good management
                                      support new approaches to procurement which improve contract management and
                                  g   inspire increased use of NEC in new markets and sectors.
                                  It was to be evolution, not revolution.
                                  Some features of NEC4 include:
                                      anew design build and operate contract to allow flexibility between construction and
                                      operational requirements in timing and extent
                                      anew multi-party alliance contract based upon an integrated risk and reward model
                                      new forms of subcontract to improve integration of the supply chain.
                                  Further enhancements include:
                                      finalising cost elements during the contract
                                      incorporating aparty-led dispute avoidance process into the adjudication process
                                      increasing standardisation between contracts and
                                      providing enhanced guidance to give greater practical advice to users.
                                  NEC has always been known for its innovative approach to contract management, and this
                                  revision continues that approach. No other contract suite has had such a transformative effect
                                  on the built environment industry as NEC. It has put the collaborative sharing of risk and
                                  reward at the heart of modern procurement. It is also unique in providing a complete, back-to-
                                  back procurement solution for all works, services and supplies in any sector and any country.
                                  NEC4 continues to set the benchmark for best practice procurement worldwide.
                                         The original NEC was designed and drafted by Dr Martin Barnes then of Coopers and
                                         Lybrand with the assistance of Professor J. G. Perry then of the University of Birmingham,
                                         T. W. Weddell then of Travers Morgan Management, T. H. Nicholson, Consultant to the
                                         Institution of Civil Engineers, A. Norman then of the University of Manchester Institute of
                                         Science and Technology and P. A. Baird, then Corporate Contracts Consultant, Eskom, South
                                         Africa. .
                                         This fourth edition of the NEC suite was produced by the Institution of Civil Engineers
                                         through its NEC4 Contract Board.
Proofreading by:
                                         The Institution of civil Engineers acknowledges the help in preparing the fourth edition
                                         given by the NEC4 Contract Board and NEC4 drafting team and the support of the following
                                         organisations in releasing their staff:
                                              They include astep-by-step process for setting up an NEC contract and managing it through
                                              to completion. The starting point assumes that the Client has resolved the following:
                                                     the risk profile has been analysed and an overall management strategy established
                                                     including, in broad terms, decisions made with regard who is best placed to manage the
                                                     risks and
                                                     a decision has been made to use the NEC, but the contract strategy has not been
                                                     determined.
                                               Users should work through the following sections of guidance in the logical sequence
                                               provided.
                                              Volume 2 —Preparing an NEC Contract: guides users in preparing the particular NEC
                                              contract including Contract Data and other the documents required, ready for supplier
                                              selection to commence. There is a version of this document for each contract, except the
                                              subcontracts. For the subcontracts, the guidance is included in the relevant main contract
                                              version of the document.
                                              Volume 3 — Selecting a Supplier: guides users through the supplier selection process
                                              including, where necessary, tendering, issuing an invitation to tender and subsequent
                                              evaluation and assessment. This document applies across all contracts.
                                              Volume 4 —Managing an NEC Contract: guides users in managing the relevant contract
                                              correctly after it comes into existence. Detailed guidance is provided which explains the
                                              content of each NEC contract and its Options and how to operate them to achieve a
                                              successful outcome. There is a version of this document for each contract, except the
                                              subcontracts. For the subcontracts, the guidance is included in the relevant main contract
                                              version of the document.
                                              Due to their size, Volume 2 and 4 have been combined into one book for both the Dispute
                                              Resolution Service Contract and the Framework Contract.
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                                                     The convention of using italics for terms which are identified in Contract Data and capital
                                                     initials for defined terms has been used in this user guide.
                                                     The term "supplier" is used in this guide for collective reference to the provider of works,
                                                     services or supply of goods under the particular NEC contract. That is the Contractor, the
                                                     Consultant the Supplier, the Subcontractor or the Dispute Resolver as the case may be. The
                                                     term "Client" is used in this guide in referencing the Client or Purchaser.
                                                     NEC (New Engineering Contract) is a modern day family of contracts that facilitates
                                                     the implementation of sound project management principles and practices as well as
                                                     defining legal relationships. Key to the successful use of NEC is users adopting the desired
                                                     cultural transition. The main aspect of this transition is moving away from a reactive and
                                                     hindsight-based decision-making management approach to one that is for foresight based,
                                                     encouraging a creative environment with pro-active and collaborative relationships.
                                                     NEC has matured from being a revolutionary contract in the early 1990s with some interest
                                                     and use from forward thinking organisations seeking change in how they go about engaging
                                                     suppliers in anon-adversarial manner. NEC2 was published in 1995 and was increasingly
                                                     the contract of choice of many organisations in the United Kingdom. NEC3 was published in
                                                     2005 as a result of feedback from industry on many years of successful use and was the first
                                                     time that the complete integrated set of NEC documents was launched at the same time.
                                                     In NEC3 the family was expanded to provide a Term Service Contract, a Term Service Short
                                                     Contract, a Professional Services Short Contract, a Supply Contract, a Supply Short Contract
                                                     and Framework Contract, all complemented with the standard NEC approach of including
                                                     guidance notes and flow charts.
                                                     In NEC4, as a result of further feedback from industry, the suite has been expanded to
                                                     include a Design Build and Operate Contract(DBOC), additional subcontracts and new
                                                     options to better support the use of design and build contracting. New options for the
                                                     use of information modeling (also known as BIM), early contractor involvement, providing
                                                     undertakings to others (also known as collateral warranties), retention bonds, value
                                                     engineering proposals and dispute resolution boards, have been included in NEC4. The
                                                     guidance notes have also been updated and improved to provide a complete set across NEC
                                                     contracts.
                                                     NEC is an integrated set of contract documents that are designed to provide Client's
                                                     and their suppliers with processes focused on achieving desired, planned outcomes.
                                                     The intention is that use of NEC will lead more frequently to achievement of Clients'
                                                     objectives in terms of its ultimate quality, performance, cost and time aspects. It
                                                     should also be possible to set more rigorous targets for these objectives with greater
                                                     confidence in achieving them.
The objectives for the design of the NEC were to make improvements to more traditional
forms of contract under three main headings.
1 Flexibilit
The NEC contracts can be used in a wide variety of commercial situations, for procuring a
diverse range of works, services and supply and in any location. For example, the Engineering
and Construction Contract(ECC) can be used:
    for engineering and construction work containing any or all of the traditional disciplines
    such as civil, electrical, mechanical and building work,
    whether the Contractor has full design responsibility, some design responsibility or no
    design responsibility,
    to provide all the current options for types of contract such as competitive tender (where
    the Contractor is committed to its offered prices), target contracts, cost reimbursable
    contracts and management contracts and
Although they are legal documents, NEC contracts are written in ordinary language. As
far as possible, they use only words which are in common use. This makes them easier to
understand by people who are not used to using formal contracts and by people whose first
language is not English. It also makes them easier to translate into other languages. However,
in the areas of insurance, disputes and termination, some phrases or terms which have a
specific legal meaning have been retained.
    The number of clauses used and the amount of text in each are less than in many
    standard forms.
Sentences have been subdivided using bullet points to make them easier to understand.
    The various Option clauses are designed so that they only add to the core clauses rather
    than alter or delete them.
To a person used to using more traditional forms of contract, the simplicity and clarity of
the ECC may not be immediately apparent. This is because it uses words and grammar that,
although common in everyday speech and writing, are not usually found informal contract
documents or other legal papers.
NEC contracts are arranged and organised in a structure which helps the user to gain
familiarity with the contents. More importantly, the actions by the parties which follow from
use of the contracts are defined precisely so that there should be few disputes about who is
to do what and how.
The design of each particular NEC contract is based upon flow charts of the procedures
to be followed by the parties named in the contract. One of the benefits of this approach
to drafting has been that opportunities could be taken for simplifying the structure of the
contract as well as ensuring that the procedures were not open-ended or conflicting. For
example, almost all circumstances which may give rise to additional payment to the supplier
are identified as compensation events. The procedure for dealing with these events is mainly
set out in the core clauses and includes review of both the cost and time implications. This
                                     contrasts with traditional forms of contract in which the procedure for compensation is
                                     different depending upon the nature of each event.
                                     A fundamental objective of NEC contracts is that its use should minimise the incidence of
                                     disputes. Thus words like 'fair', 'reasonable' and 'opinion' have been used as little as possible.
                                    This is perhaps the most important characteristic of NEC. Every procedure has been designed
                                    so that its implementation should contribute to, rather than detract from, the effectiveness
                                    of management of the work. This aspect of NEC is founded upon the proposition that
                                    foresighted, co-operative management of the interactions between the parties can reduce
                                    the risks inherent in construction and engineering works, services and supply. Developments
                                    in project management techniques and their implementation over the past 20 years have
                                    moved faster than the evolution of forms of contract. With NEC, it is now possible to build
                                    arrangements for the different parties to contribute to the management of a project upon
                                    improved practices and to motivate all parties, by means of the particular NEC contract, to
                                    apply such practices to their work.
                                    NEC is therefore intended to provide a modern method for clients, designers, contractors,
                                    suppliers, service providers and project managers to work collaboratively. It also enables
                                    them to achieve their own objectives more consistently than has been possible using more
                                    traditional forms of contract. Use of NEC is intended to lead to a much reduced risk to the
                                    Client of cost and time overruns and of poor performance of the works, services or goods it
                                    has procured. It should also lead to an increased likelihood of achieving a good commercial
                                    outcome for all.
                                    The two principles on which NEC are based and which impact upon the objective of
                                    stimulating good management are:
                                           clear division of function and responsibility helps accountability and motivates people to
                                           play their part.
                                    A secondary but important theme is that people will be motivated to play their part in
                                    collaborative management if it is in their commercial and professional interest to do so.
                                    Reliance need not be placed upon exhortation, either within the contract or outside it.
                                    Inevitably on any construction or engineering project there will be uncertainty and risks
                                    involved in carrying out the works, services or supply. NEC contracts allocate the risks
                                    between the parties clearly and simply. But they also help to reduce the likelihood of
                                    those risks occurring and their subsequent impact, if they do occur, by the application of
                                    collaborative foresight and risk reduction procedures. In this way, they aim to improve the
                                    outcome of projects and services generally for parties whose interests might seem to be
                                    opposed.
                                    A prominent example of the way that the procedures in NEC contracts are designed to
                                    stimulate good management is the early warning procedure. This is designed to ensure that
                                    the parties are made aware as soon as possible of any event which may
                                           Compensation events are events which are at the risk of the Client, and ~n~hich may lead to
                                           the payment to the supplier changing or the Completion Date, i.e. the date by which they
                                           are required to complete the works, being extended, A principle of NEC contracts is that,
                                           when such an event occurs, the Project Manager or equivalent, ar_ting on behalf of the Client
                                           and in communication with them, should, whenever possible, he presented with options
                                           for dealing with the problem from which the Project Manager or equivalent can choose,
                                           directed by the interests of the Client.
                                           The contract is designed to ensure that the supplier is unaffected financially by the choice
                                           that the Project Manager or equivalent makes. To achieve this, the supplier prepares a
                                           quotation for the valuation of compensation events that is based upon a forecast of tM~e
                                           impact which the change or problem will have upon the cost of carrying out the works,
                                           services or supply of goods — as forecast by the supplier at the time the event is assessed.
                                           Where, as is often the case, alternative ways of dealing with the problem are possible, the
                                           supplier prepares quotations for different ways of tackling the problem. The Project Manager
                                           or equivalent selects one on the basis of which will best serve the interests of the Client.
                                           Criteria for such selection can include lowest cost, least delay or best finished quality, or any
                                           combination of these.
                                           In main Options A and B the change to the amount that the supplier is paid for the work
                                           is based on the quotation. The supplier carries the potential risk or reward if his forecast
                                           of the cost impact is wrong, and the Client has a firm commitment. The supplier's risk or
                                           reward is conceptually similar to the risk taken when pricing a tender, but they will have
                                           better information on which to base their estimate. In main Options C and D the quotation
                                           is used to vary the target, and so the Parties will share the risk and reward under the share
                                           mechanism.
stimulate foresight,
                                                 enable the Client to make rational decisions about changes to the work with reasonable
                                                 certainty of their cost and time implications, and
                                                 put a risk on the supplier which is tolerable and which provides motivation him to
                                                 manage the new situation efficiently.
                                           An important by-product is that few issues relating to valuation of the work or extensions of
                                           time are left to be settled after the event.
                                           This approach has pervaded the drafting of the NEC and is the basis for most of the
                                           procedures which it contains. In designing the NEC, the motivation of each party in each
                                           action it is to take has been considered against good management criteria. Because this is
                                           motivation-driven, it does not appear in the words of the contract itself but it is intended to
                                           result directly from the way in which the procedures are operated.
                                          A typical aspect of this characteristic, using the ECC as an example, is the way in which NEC
                                          makes use of the programme for design, construction and installation. Many of the detailed
                                          procedures rely upon the fact that an up-to-date and realistic programme maintained by the
                                          supplier is used in joint decision-making between it and the Project Manager or equivalent.
                                          The use of the programme is defined in some detail and in such a way that, again, the
                                          supplier is motivated to keep it up-to-date and realistic. The supplier is not simply exhorted to
                                          do so but rather it is in its, and the Client's, best interests to do so.
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                                            The current list of published NEC4 contracts and a brief guidance on when each can be used
                                            is stated in the table below.
             NEC4 Engineering and             ECC               for the appointment of a contractor for engineering and construction work,
            Construction Contract                               including any level of design responsibility.
            NECq Engineering and              ECS               As a subcontract to the ECC, for the appointment o(a subcontractor (or
            Construction Subcontract                            engineering'and construction work.
            NEC4 Engineering and              ECSC              As an alternative to the ECC, for the appointment of a contractor for
          ''`':Construction Short                               straightforward engineering and construction work which does not require
            Contract                                            sophisticated management techniques and imposes only low risk on both
                                                                client and contractor.
            NEC~I Engineering and             ECSS              As a subcontract to the ECC or ECSC,for the a~~pontment of a subcontractor
            Construction Short                                  for straightforward engineering andconstruction work which does not require
            Subcontract                                         sophisticated management,techniques and imposes only low risk on both
                                                                contractor and subcontractor.
            t~lEr4 Professional               PSC              for the appointment of a supplier to provide professional services. Its use is °
            Service Contract                                    not limited to projects where other NEC contracts are being used.
            NEC4 Professional                 PSS               Typically as a'subcontratt to the PSC, ECC or TSC, for the appointment of a
            Service Subcontract                                 subcontractoe to pYovide professional services.
            NEC4 Professional                 PSSC              As an alternative to the PSC, for the appointment of a supplier for providing
            Service Short ConVad                                straightforward professional services which do not require sophisticated
                                                                management techniques and impose only low risk on both client and supplier.
            NEC4 Term Service                 TSC               For the appointment of a supplier for a defined period of time to manage                                 ''
            Contract                                            ancJ provide a service. It is designed for use in a wide variety of situations
                                                                including-.providing a service to a dienYs existing asset such as a building
                                                                or some infrastructure such as highway maintenance or providing'services
                                                                within an existing asset such as planned and unplanned maintenance, facilities
                                                                management or catering: The TSC is used to maintain an asset with only
                                                                a modest amount of improvement or "betterment" through renewal and
                                                                replacement either as'part of the service or the task order provision:
            NEC4 Term Service                 TSS               As a subcontract to the TSC, for the appointment of a subcontractor for a
            Subcontract                                         defined period of time to manage and provide a service.
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           NEC4 Term Service Short            TSSC'            As an alternative to the TSC, for the appointment of a supplier for a ciehned
         ' Contract                                             period of time to manage and provide a straightforward service which does                                         v
                                                               .not require sophisticated management techniques and imposes only low risk
                                                                on both client and supplier:.
            NEC4 Supply Contract              SC                For local and international procurement of high value goods and related
                                                               services including design.
             EC4 Supply Short                SSC                For local and international procurement of goods under a single order or oii a
             ontrad                                             batch order basis whidi do not7equire sophisticated management techniques
                                                               and imposes only low risk on botVi client and supplier.
                    NEC4 Dispute Resolution                            DRSC                   For the appointment of a dispute resolver (adjudicator or dispute avoidance
                    Service Contract                                                          board member)to decide disputes under any NEC contract except the FC. It
                                                                                              may also bz used for the appointment of a dispute resolver under other forms
                                                                                              of contract.
                                                                  As noted above the NEC includes several contracts that can be used for subcontracting. They
                                                                  are:
                                                                 These are all based upon similar principles to the NEC main contracts and use common
                                                                 names and definitions. They have a small number of different provisions designed specifically
                                                                 for the different circumstances for which they should be used.
                                                                 Use of the same text in the main contract and the subcontract provides back-to-back
                                                                 protection for main contractors using one of tl-~e above subcontracts. It also has the
                                                                 convenience that the Contractors' and Subcontractors' staff do not have to become familiar
                                                                 with two different sets of text and procedure. There is nothing to prevent a subcontract
                                                                 using a different Option from that used in the main contract. An obvious example of this
                                                                 is where the main contract uses a cost reimbursable or target Option (C, D or E) whilst the
                                                                 subcontract uses a priced Option (A or B).
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                                               Sustainable procurement of works, services and supply relies upon making value for money
                                               decisions over the life of the asset and not solely on capital costs. A value for money solution
                                               to meet user requirements relies upon the optimum combination of whole-life costs and
                                               quality.
                                               Any procurement strategy should identify the best way of achieving the project objectives,
                                               taking into account factors such as key objectives, constraints, funding, risk and asset
                                               ownership. The procurement strategy should aim to achieve the optimum balance of these
                                               factors that one strives for.
                                               The procurement route is the means of achieving the procurement strategy. This will include
                                               the contract strategy that best meets the Client's needs.
                                               The contract strategy will determine the level of integration of design, construction and
                                               maintenance for a project. This should support the main project objectives in terms of factors
                                               such as risk allocation, incentivisation and delivery.
                                               There are many procurement routes available including traditional, design and build, prime
                                               contracting, management contracts, design build operate and public—private partnership.
                                               The NEC is designed to be flexible enough to work in most currently available procurement
                                               routes.
                                               The traditional approach with many projects, particularly in the construction industry, has
                                               been to have design as a separate function from construction.
                                               This is less common for the supply of goods or plant where it is usually the supplier who
                                               carries out product design.
                                               Figure 1 shows a simple relationship between a Client and a Consultant or Contractor for
                                               pre-construction or construction related services. The Client could be one of public or
                                               private standing and the Consultant or Contractor can in turn subcontract services to suit.
                                               The contract could be for services such as design, project management, cost consultancy,
                                               environmental, audit, facilitation, management consultancy or architectural services. The NEC
                                               contracts that could be used are the PSC, PSSC, TSC or TSSC and this approach can be used
                                               on a one-off project or a series of projects.
Client
                                                    Consultant or
                                                      Contactor
                                                  PSC, PSSC, TSC or
                                                        TSSC
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                                             Figure 2 shows a simple relationship between a Client and a Supplier for the local and
                                             international procurement of goods. The Client could be one of public or private standing
                                             and could also be a Consultant or Contractor. The Supplier can in turn subcontract the supply
-                                            of goods to suit. The NEC contracts that could be used are the SC or SSC and this approach
                                             can be used on a one-off project or a series of projects.
u                                            The SC could be for goods such as purchasing transformers, turbine rotors, rolling stock,
                                             loading bridges, marine vessels, transmission plant and cable mining machinery; the SSC could
                                             be for goods such as purchasing stationery, printer supplies, laboratory chemicals, tools, desks,
                                             chairs, portable test equipment, raw materials, pre-manufactured materials or plant.
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                                            Figure 3 shows another simple contractual relationship this time for construction works to
                                            be carried out for a Client by a Contractor. Again, the Client could be one of public or private
                                            standing and the Contractor can in turn subcontract works to suit. The contract could be for
                                            constructing any construction or engineering works. The NEC contracts that should be used
                                            are the ECC, ECSC, TSC or TSSC and this approach can be used on a one-off project or a
                                            series of projects.
Uient
                                                        Contrartnr
                                                  LCC, ECSC, TSC or
                                                           TSSC
                                            The classic traditional procurement route in the construction industry is with a consultant
                                            designing works on behalf of a Client who engages a Contractor to construct them, as shown
                                            in Figure 4. Under ECC, ECSC, TSC or TSSC, the Contractor is responsible for the quality of
                                            their workmanship, however under ECC, the Client has the safeguard of engaging a Supervisor
                                            whose role is to check that the materials and workrrianship meet the contracted quality levels.
Clreni
                                                                                           Contractor
                                                                                        ECC, ECSC, TSC or
                                                                                              TSSC
E~ict~r~ xz. Sirrple RlEC ~onfract arranyernenf (or a tr~~itor,al ,^.;or!..s cor:.ract
             More realistically, there will be many organisations involved in even a simple construction
             project and Figure 5 below demonstrates the cascading' NEC contracts in such a relationship.
Client
             There are a number of variants of design and build contracting, including just design and
             build, design, build and operate and design, build, finance and operate which is considered
             under private-public partnership below.
             In design and build a single Contractor acts as the sole point of responsibility to a Client
             for the design, management and delivery of a project, on time, within budget and usually
             in accordance with a performance specification. Figure 6 shows a typical design and build
             project organisation for a single project. If a Client requires the ContracTor to self-certify the
             quality of the works, then the Supervisor instead becomes a function of the Contractor.
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                                                 Contractor
                                                ECC or ECSC
                                                                                                                                           h
                  Subcontractor                 Subcontractor             Supplier ~          Consultant designer                          a
                                                                                                                                           a
                   ECS or ECSS                   ECS or ECSS              SC or SSC              ('SC or PSSC
                                                                                                                                           v
                     Supplier                        Supplier
                     SC orSSC                        SC or SSC
             In design, build and operate the Contractor is employed to design, build and operate
             or maintain the asset over a defined period, usually based upon an output or outcome
             specification for asset performance and use of life cycle pricing. The Contractor's obligations
             with regard to the operation of the asset can range from planned preventative maintenance
             and reactive services, to specialist services which are more integral to the Client's business
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                                                           Service Manager
                                                             PSC ar PSSC
                                                                                    Contractor
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                                                     Prime contracting is conceptually very similar to design and build and is where a single
                                                     Contractor again acts as the sole point of responsibility to a Client for the management and
                                                     delivery of a construction project, on time, within budget (this time defined over the lifetime
                                                     of a project) and in accordance with (usually) a performance specification. Often clients will
                                                     use this model where they require the Contractor to demonstrate, during the initial operating
                                                     period, that the operating cost and performance parameters can be met in accordance with
                                                     a pre-agreed cost model.
                                                     The contractual relationships for prime contracting are as those for design and build or
                                                     design, build and operate as applicable. A distinguishing feature of prime contracting in
                                                     the United Kingdom from design and build is that often the design requirements are to
                                                     deliver the performance requirement for which the asset was intended, whereas the level of
                                                     reasonable skill and care is often the chosen norm under the design and buildvariants. The
                                                     level of design responsibility can be chosen easily whichever NEC contract is used, however,
                                                     the risk profile of these are in reality quite different.
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                                                                  ConstrucCionManager                                                   Ca~st~ftanTdesigner
                                                                      PSC or P55C                                                           PSC or PSSC
                                              PPP is where a public sector client enters into a long term contract, typically 25 years or
                                              more, with a private sector company, to provide a public asset or service. This involves
                                              maintaining or constructing and maintaining the asset, and the supplier is incentivised
                                              in this model to have the highest regard to whole-life costing as they have the risk of
                                              operation and maintenance for a substantial period of time. In some cases, for example the
                                              United Kingdom Private Finance Initiative the private sector company provides finance for
                                              construction and obtains a long term return on investment during the operational phase. This
                                              is also known as a design, build, finance and operate.
                                                       The extent of types of works, services and supply, and the contractual relations to deliver
                                                       them, are diverse, but NEC has sufficient flexibility to provide Clients and their suppliers with
                                                       successful outcomes. Although the use of the entire NEC suite of contracts is in noway a
                                                       mandatory requirement, having suppliers engaged on similar and consistent terms, which
                                                       promote partnering, team working, the principles of lean thinking, a focus on time, cost and
                                                       quality with a process for dispute avoidance and efficient dispute resolution should disputes
                                                       arise, will increase the likelihood of mutually satisfactory outcomes for all concerned. NEC
                                                       terms are a radical departure from traditional drafting approaches and are drafted on a
                                                       relational contracting basis that embodies efficient management processes.
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                                                   Some clients have moved away from reliance upon traditional contracts to include various
                                                   collaborative and partnering arrangements which provide better integration of the design,'
                                                   construction and operation functions, across a single project or a programme of works.
                                                   NEC contracts are bi-party contracts for works which are sufficiently defined to permit a
                                                   conventional lump sum, bill of quantities or target cost contract to be agreed. Where the
                                                   content is not so well defined, a cost reimbursable or time-based contract may be used in
                                                   the early stages.
                                                  By linking Option X12 to the appropriate bi-party contracts, as shown in Figure 10, it is
                                                  intended that the NEC contracts can be used:
                                                  +        for collaboration across any number of contracts or projects (i.e. single project or multi-
                                                           project),
                                                                                                                                                                                                                                           0
                                                                                                                                                                                                                                           4
                                                                                                                                                                                                                                           S
                                                  Figure 11 shows by use of a star to signify 0 p t i o n X12, within a single project
                                                  arrangement for TSC work. Key Partners in any NEC contractual relationship can be
                                                  drawn out to create the multiparty arrangement. This can of course be extended in a
                                                  multi-project arrangement.
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                                                     One needs to have regard to the optimum number of. Core Group members. Too many
                                                     members will slow down decision-making. It may be, therefore, that certain groups are
                                                     represented by one member. For example, there may be five designers on a partnered
                                                     project but they elect one member to represent them in the Core Group meetings. Clearly,
                                                     communication between the Partners will be vital.
                                                     The model allows essentially the Core Group to work together to achieve the Client's
                                                     objectives, which are captured in Option X12. It is the integration of all those suppliers who
                                                     are able to contribute value to a project that gives the best chance of a successful outcome.
                                                     Option X12 allows for collective or individual incentivisation through the provision of Key
                                                     Performance Indicators (KPI's). A Partner is paid the amount stated if the performance target
                                                     stated is achieved or improved upon. This is made as part of the amount due in the Partner's
                                                     own contract. It is not the intention to use negative KPIs in this approach. If collective
                                                     incentivisation is chosen, if one Partner lets the others down for a particular target by poor
                                                     performance, then all lose their bonus for that target.
                                                     There can be more than one KPI for each Partner. KPis may apply to one Partner, to several
                                                     Partners or to all Partners. There is no single answer to what KPIs should or should not be
                                                     used; NEC through secondary Option X12 creates a framework for Clients and their Partners
                                                     to be as creative as they can in incentivising the delivery of the Client's objectives.
                                                     The Partners must recognise that by entering into a contract which includes Option X12 they
                                                     will be undertaking responsibilities additional to those in tf~e basic NEC contract. They are
                                                     required to work together as stated in the Partnering Information,
                                                     Any dispute (or difference) between Partners who do not have a contract between
                                                     themselves is resolved by the Core Group. There are no direct remedies between the non-
                                                     contracting Partners for recovering losses suffered by one of them caused by a failure of
                                     another. These remedies remain available in each Partner's own contract. Their existence
                                     should, however, encourage the parties to resolve any differences that arise.
. -
                                      NEC offers a range of measures from which the Client can select to give best value for any
                                     .particular project or programme of work. These exist at a bi-party level and there can be
                                      common incentives across a number of partners when Option X12 is used. The range of NEC
                                      incentives includes matters that affect the likes of time, cost and quality and include:
                                         Target cost(Options C and D)—provides for apain /gain share mechanism related
                                         to a target cost where, if the supplier delivers the out-turn cost below the level of the
                                         final target, the savings are shared according to apre-agreed formula. A similar sharing
                                         arrangement of over-run reciprocates this arrangement.
                                         Bonus for early Completion (Option X6) — introduces a bonus for each day the
                                         supplier completes the works or services ahead of the contractual Completion Date.
                                         KPIs (Option X12 or X20)—can be introduced through either secondary Option for
                                         any matter related to the works, services or supply of goods the parties care to agree
                                         upon. Examples include the number of Defects, the whole project costs to the Client,
                                         the rate of progress of certain works, whether Client satisfaction levels were reached,
                                         sustainability or environmental targets, whether the asset is cheaper to operate and
                                         maintain than expected, and so on.
                                         Whole life cost (Option X21) —provides an incentive to the supplier to make proposals
                                         which reduce the cost of operating and maintaining an asset. The Parties both benefit if
                                         a proposal is accepted.
                                     Not all NEC contracts include all of the above incentives. Under the DBOC, incentivisation is
                                     dealt with through the Performance Table, which provides for deductions for failing to meet
                                     performance targets but allows an incentive payment for meeting or exceeding a target.
                                     These could be targets for quality, cost or time.
                                     Major incentives should also be a job done well, reputation and repeat work. It is argued
                                     that partnering on one-off projects is difficult as there is no chance of repeat work. The
                                     counter argument is that the single most important asset of most organisations is people
                                     and that partnering is really just a way of working. If people are encouraged to flourish and
                                     achieve the highest standards they can in a constructive and enjoyable environment, then
                                     the wasteful sideshow of dispute resolution goes away,job satisfaction increases and the
                                     likelihood is that the end product is better than would otherwise have been the case.
                                     The NEC structure provides for a whole range of incentives if the Parties believe they will
                                     enhance the prospects of improving upon the levels of performance expected.
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                                     NEC provides for KPIs through either Option X12 or Option X20. The NEC contracts provide
                                     for the use of one or the other, but not both at the same time. The NEC approach with KPIs
                                                                                                                                                   u
                                     is to promote the concept of continuous improvement. They are therefore not intended to be
                                     used as a negative financial adjustment if the targets set are not achieved or bettered. The
                                     basic payment structure of each party's NEC contract should provide for where the stipulated
                                     performance is not achieved.
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                                                  It is recommended that the performance of the supplier and its supply chain is monitored
                                                  and measured against KPIs. This monitoring is especially important on the cost reimbursable
                                                  Options where achievement and improving upon KPIs will have a direct relationship with,
                                                  and impact on, cost.
                                                  It is necessary to identify and describe the KPis, including achievement criteria, at the outset
                                                  and include this information within the tender documents.
                                                  Continuous improvement and innovation are the objectives of KPIs with the ultimate aims
                                                  of reducing costs and improving quality (both in the product at completion and in long-term
                                                  usage). If the monitoring of the KPIs shows poor performance, the Client and its advisers
                                                  should use every endeavour to ensure that proper attention and rectifiication is implemented.
                                                  However, in the event of continuous failure by the supplier or the supply chain to meet the
                                                  KPIs, and in the event of quality and performance being severely compromised, the Client
                                                  may wish to terminate.
                                                  There are many KPIs for suppliers that have been put in place as industry standards. NEC
                                                  does not include a list of possible KPIs. NEC provides the means by which the parties can
                                                  introduce KPIs and promote continuous improvement. This can lead to higher payment to
                                                  suppliers and a better product for the Client.
Example
Clien t
                                                                                                   Contractor
                                                                                                  ECC Option C
w                                                The main contract is between the Client and the Contractor, which is an ECC Option C This
                                                 is a target cost contract. The Client also enters into a contract with a Project Manager to
~''                                              administer the ECC on the Client' behalf. A PSC Option E is selected due to the uncertainty
                                                 of definition of duties the Project Manager will provide. The Client also uses the PSC to
     ,'                                          engage the services of a Supervisor who will check that the materials and workmanship
                                                 provided by the Contractor accords with the levels specified in the ECC.
                         The Contractor in turn subcontracts the works. The Contractor engages Subcontractor 1
                         on a similar basis to the main contract with the Client, namely Option C. Subcontractor 1
                         subsubcontracts part of its works to a supplier for some off-the-shelf items of goods and
                         uses SSC for its contract with Supplier 1. Subcontractor 2 has a fairly straightforward low
                         risk scope of works and so the Contractor uses the ECSS, which gives a lump sum for these
                         works. Again, Subcontractor 2 subsubcontracts the works and but using ECS Option A. The
                         Contractor also engages the services of a local designer and for this uses the PSS. Finally, the
                         Contractor uses the SC to procure some high-value bespoke goods from Supplier 3, which
                         the Contraciorwill install.
                         In the ECC or ECS contracts, a bonus for early Completion can be included. In the PSC
                         and ECC Option C contracts, there is a financial incentive incorporated byway of the pain
                         /gain share formula, based on the final out-turn costs when compared with the final
                         target costs. In Figure 12 the stars again represent the use of Option X12 Partners and in
                         this case they comprise the Core Group. This group therefore includes the Client, Project
                         Manager, Contractor, Subcontractor 1, Supplier 2 and Supplier 3. Supplier 3 is supplying a
                         key mechanical and electrical component, which is why it is selected to be a Partner. Using
                         Option X12, the Client and its Partners decide upon a series of collective and individual
                         incentives to optimise supplier performance. These could include the following.
                         F     If the total cost of the project including all Client costs is less than £3,000,000, 75°/a of
                               the difference is split between the Partners as follows:
                               For Supplier 3, if its mechanical and electrical component achieves the following
                               performance levels for 98°/a of the time during athree-month period after Completion,
                               it receives £10,000.
                               For the Project Manager, if 95% of all compensation events are assessed within the ECC
                               timescales it receives £5,000.
                         Clearly, an optimum number of incentives should be strived for, enough to make a difference
                         and not too many or of an amount that could potentially compromise the Client' objectives
                         in any way.
                         Option X20 would be used in bi-party contracts where incentivisation is desired but not by
                         involving multiple parties.
                         NEC anticipates and encourages active risk management. Best practice demands of any
                         well managed project that it has an up-to-date risk register at the heart of its management
                         procedures. NEC seeks to ensure:
                         At the earliest opportunity the project team (whoever it consists of at the time) should
                         prepare a risk register, which is reflective of all risks surrounding the project. Construction
                         risks will be a part of this, but they will certainly not be the only consideration. As the
                         team develops and grows in knowledge, and perhaps also in size, then one would expect
                         the risk register to develop accordingly. The team should consider the likelihood of a risk's
                         occurrence and the impact should it occur. As best the team can, it should look to avoid,
~~ 4                                                                Short contracts — if the Client or supplier are to contractually own risks beyond those in
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                                                                    the standard NEC contract this can be achieved by amending the base NEC contractual
~;; ,                                                               risk allocation through the use of additional conditions in Contract Data.
                                                              As an example of both scenarios, assume a Client has engaged a Contractor to design and
                                                              build a community centre. The Client has chosen a site which is prone to flooding. After
                                                              due consideration of the Client' requirements by the project team, which involves the
                                                              construction of permanent flood barriers, if the adjacent river level during construction
                                                              rises above a certain level this would flood the site. The likelihood is low but the impact of
                                                              this event would be high. As this risk sits with the Client in any case for the lifetime of the
                                                              asset, even after defences are in place, the team members agree that this risk best sits with
                                                              the Client and this is recorded on the risk register. The ECC is used for this project and this
                                                              new threshold in contractual risk allocation could be administered by adding an additional
                                                              compensation event in Contract Data part one to record the level at which the event
                                                              becomes a compensation event. The river level below this threshold does not give grounds
                                                              for a compensation event, whereas above this threshold it does.
                                                              On the same project, the team highlight physical conditions within the site that are a risk and
                                                              agree a mitigation plan through extensive ground investigation to minimise both likelihood
                                                              and impact. The works are design and build and the team considers the risk of physical
                                                              conditions to be encountered being beyond those expected after such ground investigation
                                                              should sit with the Contractor. If such risk transfer is desired and agreed then this can be
                                                              effected by deleting the corresponding compensation event in the ECC, which would be
                                                              done in Option Z (additional conditions of contract).
                                                              Each NEC contract has been drafted with an appropriate and carefully considered risk
                                                              allocation between the parties to reflect a typical project. This risk allocation should be
                                                              compared pre-contract to the risk register. If working in an integrated environment where
                                                              the parties negotiate risks and price, it is reasonable to assume that agreement will be
                                                              reached when both parties are happy with the risk allocation and the price. In a competitive
                                                              environment without early supplier involvement, it rests on the Client and its advisers to
                                                              decide the risk allocation, and suppliers must have due regard to this when tendering. In
                                                              the vast majority of contracts it is recommended that the core risk allocation should not be
                                                              changed, except to the extent allowed by the choice of main and secondary Options and the
                                                              parameters in the Contract Data.
                                                              Post-contract, the risk register should continue to be updated by the project team, some risks
                                                              will expire and new ones may appear. As the contract is already in existence at this time, new
                                                              risks will fall into the ownership of the Client or supplier, as determined by the risk allocation
                                                              in the contract. This does not mean that either party has no further regard for the other
                                                              panty's risks, as demonstrated by the NEC's early warning process.
                                     Where target cost contracts are used under NEC, the target cost itself is deemed to be inclusive
                                     not only of the anticipated costs of providing the works together with returns for overheads
                                     and profit, but also of the supplier's risks as provided for in the contract. The occurrence
                                     of supplier's risks does not itself result in a change in the target cost. In terms of payment,
                                     however, it is quite a different proposition. The Client pays the supplier's Defined Cost less
                                     Disallowed Costs plus the Fee and therefore the Client will be paying the Defined Cost of
                                     certain supplier's risks. This means the Client is effectively sharing the cost effects of supplier's
                                     risks by means of paying for most of those that occur. This at least has the effect that the
                                     target is likely to be a lesser figure than would have been the case under a lump sum contract
                                     and both parties care about the occurrence of supplier's risk as they both have a stake in it.
                                     Supply chain management has many definitions. One definition is the strategic co-ordination
                                     of all parties that are involved in delivering the combination of inputs, outputs or outcomes
                                     that will meet a specified requirement. It is about bringing to bear the skill and expertise of
                                     suppliers to achieve solutions to Client needs. How the suppliers are integrated is important
                                     for ensuring that this combined and co-ordinated expertise is offered up to assist in achieving
                                     the Client objectives.
                                     NEC provides an integrated set of contract forms to engage properly the supply chain on
                                     common terms with an emphasis on efficient management processes. It is not possible, in
                                     the conditions of contract, to address every requirement of every ClienT on every project or
                                     programme in terms of supply chain management. Where this is an essential aspect of a
                                     Client' award criteria at tender stage, this should be expressly provided for in the invitation
                                     to tender usually by inclusion of appropriate requirements in the 'Information' or 'Scope'
                                     sections of the documents.
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                                     On some projects the Client will require that for an extended period after Completion the
                                     Contractor is to demonstrate that the asset is designed and/or built to meet the required
                                     standards. This is also often the case in prime contracting where compliance periods are
                                     required and the costs of operating and maintaining the asset are checked.
                                     Different industries and forms of contracts use a variety of wording to cover Defects,
                                     operating, maintenance and compliance periods. What NEC means by these definitions and
                                     how they are catered for is as follows.
                                         Defect —broadly defined in each NEC contract as something the supplier has done that
                                         does not accord with the stated requirements set out in the Scope or accepted design
                                         if applicable. For example, in its simplest form, the work done by the Contractor under
                                         ECC does not conform with the line, level, tolerance, etc., as stated. The principle the
                                         ECC adopts with Defects (similar with other NEC contracts) is the Contractor is given
                                         the opportunity to correct the Defect within prescribed timescales. This is unless a
                                         proposal to leave the Defect in place with appropriate whole-life consideration is given
                                         and accepted. If the Defect is not corrected, then an adjustment is made to the price
                                         the Contractor receives. This reflects the cost to the Client of having to engage another                          ,~,
                                         contractor to put the work right.                                                                                  ~-
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                                         Operating period —this is where a supplier operates the Client's asset for a prescribed
                                         period of time, sometimes many years. The contract strategy for the operating period
                                         could either be through sectional completion under ECC if the operating period is not
                                         too long, or under the DBOC if the supplier is to be responsible for the operational
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                                                                  performance. Under either approach if any works failed the stipulated criteria in
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                                                                  terms of construction or operation then this would be classified as a Uefect, with the
~~~                                                               responsibility resting with the Contractor to remedy the problem.
w                                                         ~       Maintenance period —this is traditionally the period of, say, one year after a Contractor
                                                                  has completed the works during which it is responsible for correcting latent Defects
,~,                                                               that arise. Most problems will probably arise in this first year of use. This is covered in
                                                                  the ECC by prescribing a period from Completion until the defects date. Alternatively,
                                                                  if the Contractor is to be responsible for maintaining the asset in a certain condition for
                                                                  an extended period this would be provided under the DBU, where asset performance,
                                                                  operating levels etc, are prescribed and with monies not due to the supplier where
                                                                  performance levels are not reached.
                                                                 Compliance period —this is a period of time where, for example, under ECC, the
~.'                                                              Contractor demonstrates through the likes of take over and performance tests that the
a``                                                              asset is performing in accordance with the contracted target levels. If ECC is used for this
r                                                                compliance period then sectional completion could be utilised as before or alternatively
u                                                                this can be part of the period from Completion until the defects date. On balance,
                                                                 the former is preferred as the works are not said to be complete until the Contractor
                                                                 demonstrates the asset complies with the required performance levels. Whichever
                                                                 route is preferred by the clients, any such non-compliance would be classified a Defect
                                                                 and the procedure associated with this commences. Option X17(Low performance
                                                                 damages) provides for where the supplier has provided something not to the upper
                                                                 level of performance required but above the lower level of performance required. The
~,                                                               damages reflect the whole-life consequence to the Client of the loss of performance
                                                                 from the required level. The introduction of the damages clause saves the Parties from
                                                                 the expense of resolving such a problem through the Courts.
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                                                          Many public and private clients set up framework contracts for the supply of works,
                                                          services or supply of goods. These are often based upon long term (more than three-year)
                                                          relationships that involve extensive selection requirements to determine the desired supplier
                                                          or suppliers for that period and means that unsuccessful suppliers have to sit and wait for the
                                                          next opportunity to bid, possibly years later. Because of this, selection of the right suppliers)
                                                          is vital and the principles of best practice are adopted to ensure continuous improvement is
                                                          achieved.
                                                          NEC provides a FC for clients to use as a head contract in this type of relationship. As
                                                          drafted, each job is an "order" that sits within and is carried out under the FC. The TSC
                                                          and TSSC are term contracts which are often used to maintain an asset in a certain state.
                                                          For a Client, the FC can be used in conjunction with any NEC contract, albeit it is unlikely
                                                          to be used with the DBOC. The FC does not promise the suppliers) any work, it effectively
                                                          says 'as and when I need some work doing, this is how we will manage the process of
                                                          defining the scope, agreeing the price, what the conditions will be and how the work will
                                                          be executed'. The FC will also likely include regular supplier meetings, statements that in a
                                                          multiple supplier framework more work may go to the better performing suppliers and the
                                                          inclusion of KPIs to determine who the better performing suppliers are.
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                                         in the first place. ECI started life as an unpaid way of bringing contractors' expertise to
                                         the table, and in turn the contractor hoped this would help secure them the construction
                                         works. This was an unsatisfactory approach and de-valued the contribution that a contractor
                                         provides. Most clients are now happy to pay for that early advice, as they would for a
                                         consultant, and this creates the right circumstances to bring high quality input at the earliest
                                         stage in the project's life cycle to bring maximum value.
                                         ECI is typically used in a two- or three-stage model. It can be used on a minimalist basis
                                         by bidding a job then bringing the successful Contractor on board to see if any value
                                         engineering ideas can be brought to the project, albeit late in the day..On the other. extreme,
                                         it can be used to help create a sound business case for a project, to jointly appraise risk,
                                         value, buiidability issues, design and whole-life solutions, to negotiate a price for the works
                                         and then to execute the construction works. The early work can be initiated over one, two
                                         or more stages, with construction being the final stage (unless of course the project also
                                         involves operation and/or maintenance). If at the end of any of the early stages the project's
                                         business case is not sound or the price is too high, the Client is able to stop the project
                                         without facing a claim for losses by the Contractor who was anticipating taking the project
                                         through construction.
                                         Clients can use NEC contracts in a number of different ways to achieve the same goal, but at
                                         all times Clients need to have regard to any procurement rules particular to their jurisdiction.
                                         Typically the following ECI approaches can be used:
                                               Use ECC Option C or E with Option X~2 (early Contractor involvement). This provides
                                               flexibility in terms of defining when construction can start.
                                               Place two or more contracts in sequence. For example use the PSC for the early
                                               stages of work and, when a negotiated price is acceptable, place the construction
                                               contract under the ECC, usually on a target cost or lump sum basis.
                                         Opportunity/cost curves demonstrate the later a supplier is brought in using this process, the
                                         lower will be the benefits that may be attained. How NEC is implemented is usually down to
                                         Client preference and procurement rules. The NEC is flexible enough to be used in a number
                                         of combinations to achieve the desired outcome.
                                         ECI has many benefits, including early involvement of contractors and suppliers in the design,
                                         encouraging innovation, collaboration, design for off-site manufacture, whole life solutions,
                                         jointly reducing risk, planning resources, negotiation of price and creating a sound business
                                         case.
~,9
                                         Information modelling is a process for creating a 'model' which represents all the details
                                         of an asset in digital form. It can be applied to all forms of assets, not just buildings, and
                                         the model is intended to be created and used in the design and construction phases, and
                                         further used during the maintenance and management of the asset following construction.
                                         Information modelling is designed to improve collaborative working for project teams
                                         throughout the lifecycle of the asset. Its ultimate aim is to reduce the time and waste taken
                                         to build and manage the asset as well as ultimately reducing the cost.
                                         The use of information modelling not only brings specialist technical requirements into the
                                         contract, but also raises issues of rights and liabilities of the various parties involved. The
                                         liability of each party for the work they have carried out in creating the model, and control
                                         over the use of material created by the various parties involved are different from those in
                                         contracts which do not use this process. The NEC provides for this in Option X10.
                                         Information modelling can be used by all parties to a contract and several parties are likely
                                         to contribute towards the preparation of the model. Various suppliers may all have to create                   ~
                                         their material in digital form suitable for incorporation into the model of the asset. The model,             '~
                                         is normally prepared during the design and construction stages.
                                                          All NEC contracts, except short contracts provide flexibility to incorporate the requirements
                                                          for information modelling through the use of Option X10. The short contracts will not
                                                          normally be suitable for use by those responsible for creating the model because of the
                                                          additional risks and complexities that creating the model adds to the process. Suppliers
                                                          appointed using short forms may, however, be required to provide information in a
 ~                                                        digital format such that it can be readily added into the model. Such requirements will be
 u                                                        covered by the requirements set out in the Scope. The short contracts could be used where
                                                          appropriate for the appointment of suppliers who are using the model as a tool in their
                                                          construction work or future design tasks.
                                                         A Client may need to employ a designer, for example to provide drawings for the purposes
                                                         of obtaining planning permission, before a construction Contractor can be appointed. If
                                                         the contract strategy is for a design and build arrangement, with the Contractor to have full
 ~                                                       responsibility for the design, it may be necessary to transfer the benefit of the designer's
                                                         contract from the Client to the Contractor. The legal process for doing this is known as
                                                         novation, and is usually achieved by the parties executing a short deed in which they agree
                                                         to the transfer. The process may cause problems, for example arguments over design errors,
                                                         unknown to one or both .parties, which exist at the time of transfer.
                                                         NEC does not expressly provide for novation as this process is not straight forward and
                                                         requires very careful planning to deal with the risk of errors in the transferred design. If this
                                                         is not achieved the end product of novation, which is effectively no different to the designer
                                                         entering into a contract with the new Client from the outset will not be achieved. For this
                                                         reason, there is no shortcut handover NEC document as each contract placed under NEC
                                                         should be thoroughly understood by both parties, regardless of how or why the two parties
                                                         finished up together in contract.
                                                         Complex issues such as the imposition of sustainability, or the other socially desirable
                                                         outcomes, is a matter for detailed definition in the Scope. These outcomes are mostly the
                                                         subject of developing and specifying technical requirements, the definition of which will
                                                         be project specific. Given they are predominantly technical they are best included in the
                                                         technical specification included as part of the Scope, and drafted to suit the nature of the
                                                         project. The proven management processes of the chosen NEC contract would then help to
                                                         ensure the planned outcomes were achieved.
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                                                        Each NEC contract sets out the responsibilities and roles of the following parties. Based on
                                                        the ECC the table below identifies the equivalent roles under other NEC contracts:
                                              x                                                                  x
    PSC                                                                                        x                                            x
                                              (Service Manager)                                                 (Consultant)
                                              X
    TSC, DBOC                                                                                  X                 X                          X
                                              (Service Manager)
                                              X                                                X                 X
    SC                                                                                                                                      /:1
                                              (Supply Manager)                                (Purchaser)       (Supplier)
                                                                                                                X
                                                                                               X
    ECS, ECSS, PSS, TSS                                                                                                                     1.1
                                                                                              (Contractor)      (Subcontractor)
    ECSC                                                                                       X                 X                          X                               a
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    PSSC                                                                                       v
                                                                                                                                            X
                                                                                                                (Consultant)
                                              X
    TSSC                                                                                       X                 X                          X
                                              (Client's Agent)
                                                                                               X                 X
    SSC                                                                                                                                     11                              rc
                                                                                              (Purchaser)       (Supplier)                                                  E~.
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                                              X                                                                                                                              r
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    FC                                                                                         X                                            X
                                              (Client's Representative)
                                                                                                                X
    DRSC                                                                                       X
                                                                                                                (Dispute Resolver)       ~ ~'
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                                                       Whilst reference is made to the Project Manager in this section, the guidance also applies, in
                                                       principle, to the roles of the Service Manager, Supply Manager, Client's Agent and Client's
                                                       Representative.
                                                       The Project Manager is appointed by the Client for a particular contract. The Project
                                                       Manager is a named individual, not a named organisation. Typically the Project Manager will
                                                       be a person from an organization that is different to the Client's organization, for example,
                                                       a consultant. One reason for this is that, in some jurisdictions, the Project Manager needs to
                                                       act independently of the Client when certifying payment or assessing compensation events.
                                                       The Client will normally appoint a project manger in the feasibility study stage of a project.
                                                       The project manager's duties may then also include acting on behalf of the Client and
                                                       advising on the procurement of design, on estimates of costs and time, on the merits of
                                                       alternative schemes and on choosing the most appropriate contract strategy.
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                                                          As contracts are placed for various works, services or the supply of goods, it is preferable to
                                                          appoint the person already appointed for the whole project to act as the Project Manager or
                                                          equivalent on each particular contract. However, it is essential that the Project Manager for
                                                          a particular contract is sufficiently close to the work, service or supply of goods and has the
                                                          time and authority to carry out its duties effectively. Un very large projects, especially those
                                                          involving several contracts, it may be necessary to appoint a different Project Manager for
                                                          each contract or to delegate actions and decisions or both.
                                                          NEC contracts place considerable authority in the hands of tP~e Project Manager to carry out
                                                          the actions and make the decisions required by the contract. The obligation of the Project
                                                          Manager to make rapid decisions means that the Client must give the Protect Manager
                                                          considerable authority. An understanding of the Client's internal procedures is also an
                                                          advantage. If Project Manager's contract with the Client constrains the Project Manager in
                                                          any way, as for example in the case of a limit on the amount which the Project Manager may
                                                          authorise as a compensation event assessment, it is the responsibility of the Project Manager
                                                          to ensure that all the approvals are given in time to comply with the time periods in the
                                                          contract, if such approvals by the Client are not given, the supplier has the right to raise the
                                                          matter with the Adjudicator (if Options W1 or W2 are used) or Dispute Avoidance Board (if
                                                          Option W3 is used). It is not advisable to state limits on the Project Manager's authority in
                                                          additional conditions of contract as this will make settlement of disputes difficult.
                                                          The Project Manager is free to seek the Client's views as much or as little as its relationship
                                                          and contract with the Client requires. The Project Manager will normally maintain close
                                                          contact with the Client so that its decisions reflect the Client's objectives. The Project
                                                          Manager has authority to change the Scope, to instruct the supplier and generally to
                                                          apply its managerial and engineering judgement. Positive management from both sides is
                                                          encouraged.
                                                          The contractual role of the Project Manager is defined in terms of the actions and decisions
                                                          stated in the contract and include, but are certainly not limited to, the duties traditionally
                                                          undertaken by a quantity surveyor. The Project Manager is constrained from acting
                                                          unreasonably in this role by statements of the basis on which it is to make each type of
                                                          decision but not what decisions it is to make. If the supplier believes that any of the Project
                                                          Manager's actions or decisions is not in accordance with the contract, the supplier may refer
                                                          it to the Adjudicator or Dispute Avoidance Board where applicable.
                                                         The Project Manager's role includes the control of design and the skills and experience
                                                         required will largely depend upon the technical nature of the works included in the contract.
                                                         Typically the named Project Manager, in fulfilling its role under the particular contract,
                                                         may need to delegate actions and decisions to designers covering the range of technical
                                                         disciplines appropriate to the works included in the contract. Refer to section 6.7 below for
                                                         further guidance on project organisation.
                                                         The duties of the Project Manager can be considerable, particularly where the contract
                                                         involves significant and complex works. The Project Manager is involved in and is responsible
                                                         for virtually every aspect of the contract, except termination, making a payment and the
                                                         duties of the Supervisor. Consequently it is likely that the Project Manager will need to
                                                         delegate actions and decisions to other people to one extent or another.
                                                         The role of the Supervisor only exists in the ECC and is appointed by the Client for a
                                                         particular contract. As with the Project Manager, the Supervisor is a named individual, not a
                                                         named organisation. The Supervisor can be person from within the Client's organization or
,~ ;                                                     from a different organization, for example, a consultant.
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~,',                                                     Essentially, the Supervisor's role is to check that the works are constructed in accordance
                                                         with the Scope, the applicable law and, where necessary, the Contractor's design which the
                                                         Project Manager has accepted. It is similar to that of a resident engineer or architect who
                                                         may be assisted by one or more inspectors or clerks of works. The role of the Supervisor
                                                         includes:
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                                                             receiving samples from the Contractor and notifying its acceptance or the reason for not
                                                             accepting such samples,
                                                             notifying Defects (although the Supervisor does not accept a. Defect as this is for the
                                                             Project Manager to decide) and
                                                             issuing the Defects Certificate, which ends most of the obligations of the Parties under
                                                             the contract.
                                                        The Supervisor's role is therefore more directly technical and the skills and experience
                                                        required will largely depend upon the technical nature of the works included in the contract.
                                                        Typically the named Supervisor, in fulfilling its role under the particular contract, may need to
                                                        delegate actions and decisions to a team of people covering the range of technical disciplines
                                                        appropriate to the works included in the contract. For contracts involving a limited scope of
                                                        works it may be appropriate for a clerk of works or similar to undertake the Supervisor's role.
                                                        Refer to section 6.7 below for further guidance on project organisation.
                                                        A disputed action by the Supervisor, like that of the Project Manager, can be referred by the
                                                        Contractor to the AdjudicaTor or Dispute Avoidance Board where applicable.
                                                        The Client may appoint designers to prepare its design. If several designers are appointed,
                                                        possibly covering different disciplines, good practice requires that a lead designer be
                                                        appointed.
                                                        If the design of the works depends on a process technology, for which the Client has a
                                                        licence, the Client will need to provide appropriate access to it as part of its contract with
                                                        the designer or the Contractor(and also for management purposes in the Project Manager's
                                                        contract).
                                                        The Client's designer's role is to develop the design to meet the Client's objectives to the
                                                        point where tenders for the works are to be invited. If suppliers are required to do the
                                                        majority of the design, the Client's designer's role will be restricted largely to providing a
                                                        performance specification together with standards for design and materials which the Clrent
                                                        wishes to include in the contract (i.e. in the Client's Scope).
                                                        The role of the Client's designer (or Contractor's designer) is assumed in a number of NEC
                                                        contracts but not directly referred to. However, the Client should ensure that the Project
                                                        Manager's brief includes management of the Client's designer's activities. The Project
                                                        Manager should have ready access to the designer, as actions such as revising the design
                                                        when changes occur or accepting the Contractor's designs, are part of the Project Manager's
                                                        role.
                                                        Since design often provides a large potential for compensation events, this process needs to be
                                                        carefully managed by the Project Manager. For example, on projects involving work at or below
                                                        ground level, it is important that the assumptions made by the designer are reviewed against
                                                        the conditions actually encountered during construction. This is essential in high-risk operations
                                                        such as tunnelling contracts. On such projects the role of the designer should not end when
                                                        the Scope is complete but should continue during construction in some capacity. This principle
                                                        applies whether the design has been prepared by the Client or by the supplier.
                                                        The Client is a Party to the contract but plays very little part in the contract. The Client
                                                        appoints agents in the form of the Project Manager or equivalent (and the Supervisor in the
                                                case of-the ECC) to carry out the actions required under the contract. The Client may become
                                                involved for elements of the contract such as termination and, of course, the Client pays the
                                                ConTractor.
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This guidance also applies to the Consultant, Supplier, Subcontractor and Dispute Resolver.
                                                The Contractor is the other Party to the contract and is responsible for all the duties
                                                attributed to the Contractor under the contract.
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                                                The Adjudicator's role, under Option W1 or W2, is to settle any disputes that arise between
                                                the parties quickly and efficiently. The intention is that disputes are dealt with quickly and
                                                not left to cause ill will amongst the parties.
                                                The Parties should therefore not look upon adjudication under the contract as just another
                                                form of litigation but rather as an efficient method for referring honestly held differences,
                                                between parties working together in a spirit of mutual trust and co-operation, to an
                                                independent third party to decide. The Adjudicator's decision is binding upon the Parties. If
                                                either party does not accept that decision they have only a limited period to notify the other
                                                party of their intention to refer the matter to the tribunal, after which it becomes final as well
                                                as binding.
                                                It should also be noted that all disputes have first to be referred to the Adjudicator for its
                                                decision before they are referred to the tribunal.
                                                The Adjudicator becomes involved only when a dispute is referred to it. As a person
                                                independent of the contracting parties, the Adjudicator is required by the NEC Adjudicator's
                                                contract to give a decision on the dispute within stated time limits. Payment of the
                                                Adjudicator's fee is shared equally by the parties, unless otherwise agreed by the Parties.
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                                            The Project Manager and the Supervisor are independent of each other. They do not report
                                            one to the other, although communications should be copied to each other; for example,
                                            the Supervisor copies Defect notifications to the Project Manager. In other words, there is
                                            no line reporting from the Supervisor to the Project Manager and the Supervisor carries out
                                            its duties independently of the Project Manager. Even if there is line reporting between the
                                            person named as the Project Manager and the person named as the Supervisor as part of
                                            their job outwith the contract, this relationship cannot be mirrored in the duties carried out
                                            under the contract.
                                            On small projects it may be more efficient, and better serve the Client's objectives, for the
                                            role of Project Manager and Supervisor to be undertaken by the same individual; however,
                                            both roles must be undertaken separately. The individual needs to be very aware of the role
                                            that is being undertaken when carrying out certain actions. In other words, the individual
                                            should be aware which of the duties are to be undertaken in the role of Supervisor and
                                            which of the duties are to be undertaken in the role of the Project Manager.
                                            The composition of the project team and the contract's organisational requirements need
                                            to be carefully considered, in particular, with regard to the control of design and quality. In
                                            certain cases, where special arrangements are made (for example delegation), the Contractor
                                            should be made aware of the C/ienT's approach within the Scope. Given the separate duties
u                                           of the Project Manager and Supervisor with respect to controlling design and quality that are
                                            described above, there are a number of approaches that can be considered:
                                               The original designer is appointed as Supervisor. The Supervisor could either be tasked
                                               with advising and assisting the Project Manager when accepting the Contractor's design
                                               or the Project Manager could delegate design acceptance duties to the Supervisor, In
                                               the latter case, the Supervisor would still need to be aware of and be able to advise
                                               on how potential changes to the Scope could affect design requirements. The Project
                                               Manager's contract would need to recognise the role of the Supervisor in this respect,
                                               and require consultation with the Supervisor before making any changes which could
                                               have an impact on design. The Supervisor's contract may also include the requirements
                                               for design reviews and preparing any necessary changes to the Scope for the Project
                                               Manager to instruct the Contractor. If the design acceptance role is delegated to the
                                               Supervisor, the Contractor would need to be notified of that delegation. Typically this
                                               approach is only suitable where the works included in the contract involve one design
                                               discipline.
                                               The Project Manager and Supervisor are appointed separately to the designer(s). The
                                               designers) could either be tasked with advising and assisting the Project Manager and
                                               Supervisor in respect to their duties in controlling design and quality or the Project
                                               Manager and Supervisor could delegate such duties to best suit the nature of the works
                                               included in the contract. The designer's contract would include requirements to provide
                                               support to the Project Manager on design submissions and potential changes during the
                                               contract, including providing or reviewing changes to the Scope to check compliance
                                               with design requirements and to provide support to the Supervisor with respect to
                                               quality control. The Project Manager's contract would include requirements to consult
                                               with the designers) before accepting any design submissions from the Contractor and
                                               include the requirement to consult with the designers) before making any changes
                                               which could have an impact on design. Similarly the Supervisor's contract would include
                                               requirements to consult with the designers) in respect to quality issues. If duties are
                                               delegated to the designers) by either the Project Manager or Supervisor or both, the
                                               Contractor would need to be notified of such delegations. Typically this approach
                                               is suitable where the works included in the contract involve more than one design
                                               discipline.
                                           These arrangements would apply irrespective of the boundary between the Client's design
                                           and the Contractor's design. It is essential that a design capability is retained by the Client for
                                           the duration of the contract.
                                           A NEC contract is a management tool that is designed to be used throughout the duration
                                           of a contract by the project team. Its effectiveness depends on how well it is used by the
                                           project team and the Project Manager or the equivalent is pivotal to this. Consequently,
                                           when selecting and appointing a Project Manager, Clients must ensure the proposed
                                           individual has the requisite skills and culture to undertake the role.
                                           When selecting the Project Manager, the Client's evaluation should include consideration of
                                           whether the individual has the following skills, experience and capabilities:
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                                               A complete and thorough understanding of the operation of the particular NEC                                      a
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                                               Understands the NEC objectives and is able to effectively promote the NEC culture and
                                               ethos including the benefits of collaborative working.
                                              Has a disciplined approach to management and the adherence to the time-scales and
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                                              Proven leadership and personal effectiveness skills
                                              Effective project controls skills including the assessment of the time and cost effects of
                                              compensation events
                                              Appropriate experience of managing similar works, services or supply of goods that are
                                              included in the particular contract.
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                                                 Factors that should be considered when deciding the contract strategy and in particular the
                                                 NEC contract and main Option, if applicable, include:
                                                 •     Does the Client have good reasons for the selection of suppliers for parts of the works
                                                       based on the optimal combination of quality and price?
                                                 Chapter 4 of this guide explains the choice of procurement routes and use of associated NEC
                                                 contracts. This will help users select the particular NEC contracts) to deliver their contract
                                                 strategy.
                                                 Chapter 5 of this guide explains a number of key procurement considerations to help users
                                                 refine their choice of main and certain secondary Options.
                                                 The result of these considerations should be a statement of the chosen contract strategy
                                                 comprising the following:
                                                       a schedule of the parts of the project which will be let as separate contracts together
                                                       with responsibilities for the management of interface risks,
                                                      for each contract — a statement of the stages of work which it will include covering
                                                      management, design, manufacture, erection, construction, installation, testing and
                                                      commissioning as appropriate, and
                                                       a statement of the NEC contract which will be used for each contract, and, where
                                                       relevant, which main and secondary Options will be used.
                                                 An advantage of using NEC is that, whatever variations in strategy are adopted, and
                                                 whatever NEC contracts are used, the procedures will be common to all contracts.
                                                 For a particular contract, one main Option is chosen. The optional clauses are combined
                                                 with the core clauses to provide a complete contract. The core clauses cannot be used on
                                                 their own. They are clauses which are common to the types of contract covered by the main
                                                 Options.
                                                 The main Option determines the payment mechanism and associated basic allocation
                                                 of financial risk between the parties. There are up to six main Options to choose from,
                                                 depending upon the particular NEC contract that is used:
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                                               All the main Options can be used with the boundary between the Client's design and the
                                                Contractor's design set to suit the chosen strategy. Under the ECC and ECSC, if the Client's
                                               Scope is only a performance specification, most of the design will be done by the Contractor
                                               (effectively a 'design and build' contract). If the Scope includes detailed drawings and
                                               specifications, little design remains for the Contractor to complete.
Risk alloeatian
                                                Each Option uses different arrangements for payment as each Option allocates risk
                                                differently between the Parties. The extreme cases of risk allocation are the priced Options A
                                                and B on the one hand and the cost reimbursable Option E on the other hand.
                                               In the priced Options, the supplier is paid at tendered prices (and rates with Option B) for
                                               the work it has done. The supplier carries all risks other than the Client's risks stated in the
                                               contract and the financial and time effects of compensation events.
                                               In a cost reimbursable Option, the supplier is paid the Defined Cost, as defined in the chosen
                                               main Option.
                                               The target Options C and D permit the cost risk to be shared between the Client and the
                                               supplier in pre-agreed proportions.
                                               The management Option F is essentially cost reimbursable but risk allocation can be varied by
                                               choosing appropriate main Options in the subcontracts.
For contracts using a price list, it can be used in two ways. The supplier is paid either:
the actual measurement of those items with quantities (which can include units of time).
                                               Option B: Priced contract with bill of quantities (ECC and ECS only
                                               A bill of quantities comprises a list of work items and quantities. It is prepared by or for the
                                               Client. Standard methods of measurement are published which state the items to be included
                                               and how the quantities are to be measured and calculated. The supplier prices the items,
                                               taking account of the Scope and including for all matters which are at the supplier's risk. The
                                               Client pays for work done on the basis of actual measurement of those items with quantities.
                                                 The supplier tenders a target price in the form of the Prices using the activity schedule, a
                                                 bill of quantities (ECC and ECS Option D only) or price list. The target price includes the
                                                 supplier's estimate of Defined Cost plus other costs, overheads and profit to be covered
                                                 by the Fee.
The supplier tenders the Fee in terms of fee percentage to be applied to Defined Cost.
                                          -~     During the course of the contract, the supplier is paid Defined Cost plus the Fee. This is
                                                 defined as the Price for Work Done to Date (PWDD).
                                          The Prices are adjusted for the effects of compensation events, and for inflation if secondary
                                          Option X1 is used; for Option D the Prices are also adjusted as the work completed by the
                                          supplier is measured.
                                          At the end of the contract, the supplier is paid (or pays) their share of the difference between
                                          the final total of the Prices and the final PWDD according to apre-agreed formula stated in
                                          the Contract Data. If the final PWDD is greater than the final total of the Prices, the supplier
                                          pays its share of the difference. The supplier's share is paid provisionally at Completion and
                                          is corrected in the final assessment. The purpose of the pre-agreed formula is to encourage
                                          effective management control of the final PWDD relative to the final total of the Prices.                                   n?
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                                          A cost reimbursable contract should be used when the definition of the work to be done is                                  v
                                          inadequate even as a basis for a target price and yet an early start to construction is required.
                                          In such circumstances, the supplier cannot be expected to take cost risks other than those
                                          which entail control of its employees and other resources. The supplier carries minimum risk
                                          and is paid Defined Cost plus the tendered Fee, subject only to a small number of constraints
                                          designed to motivate efficient working.
                                          All subcontracts are direct contracts with the Contractor, who acts as a management
                                          contractor. If the Client wishes to be a party to the construction subcontracts, a management
                                          contract is not appropriate. The Client should instead appoint a construction manager as
                                          the Project Manager and use the ECC with appropriate main Options for the contracts with
                                          package contractors.
                                          The Contractor tenders the Fee and the estimated total of the Prices of the subcontracts.
                                          The subcontract prices are paid to the Contractor as part of Defined Cost. The Contractor
                                          is responsible for supplying management services, including the management of design if
                                          required. If the Contractor wishes to be responsible for doing work other than management
                                          it must state the extent of that work in the Contract Data.
                                          The Contractor's Fee will increase if Subcontractors' prices (part of Defined Cost to the
                                          Contractor) increase due to compensation events. However, the ContracTorwill not receive
                                          separate payment for its work in dealing with compensation events and it will not receive
                                          any additional Fee for work on compensation events which does not lead to an increase in
                                          Subcontractors' prices.
                                                 The exception is the PSSC, which in addition to the above includes a provision for paying the
                                                 Consultant on a time charge basis using tendered rates.
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                                                 After deciding the main Option, the user identifies one of the following Options for resolving
~                                                and avoiding disputes:
                                                 The user may choose any of the secondary Options that are available for the chosen main Option.
                                                 It is not necessary to use any of them. The chosen secondary Options, together with the chosen
~                                                main Option, and Option for resolving and avoiding disputes, must be identified in the first entry
W                                                in Contract Uata part one. The secondary Options available in NEC contracts are as follows:
X5 Sectional Completion
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~, 1. Main Options B and D are only used in the ECC and ECS. Main Options are not used in the SC or DBOC
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a         2. Undertakings to the Clrent are not provided for in the PSC and PSS.
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~         3. TSC and TSS Option X11 is not used with Option X19. SC Option X11 refers to Purchaser instead of Client. Subcontract Option X11's
             refers to Contractor instead of Client.
               Secondary Options are not used in the short contracts. However, certain features which
               are provided within the secondary Options are included as optional entries in the particular
               Contract Data as follows:
Delay damages X X X X
Retention X X
Additional conditions X X X X X
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