Questionnaire
(I am the owner of this restaurant, and I want to know your perception about our services. Please
provide some of your valuable time for this purpose)
1. Please rank the following attributes while choosing a restaurant.
The most important attribute may be ranked 1, the next important may be ranked 2 and so on.
If necessary you could give same rank to more than one parameter also.
Attributes Rank
Price
Food quality
Menu variety
Ambiance
Behaviour of Service Boys
Hygiene factor
Time gap between order and delivery
2. Price of the food at our restaurant
a. Very Costly b. costly c. Economical d. Cheap e. Very Cheap
3. Food quality at our restaurant is
i. Very Good ii. Good iii. Neither good nor bad iv. Bad v. Very bad
4. Menu variety at our restaurant
a. Enough in all categories
b. Enough in some categories and average in some categories
c. Average in all categories
d. Average is some categories and poor on some categories
e. Poor on all categories
5. Ambiance of our restaurant is
i. Very Good ii. Good iii. Neither good nor bad iv. Bad v. Very bad
6. Behaviour of Services boys at our restaurant
i. Very Good ii. Good iii. Neither good nor bad iv. Bad v. Very bad
7. Hygiene factor at our restaurant
i. Very Good ii. Good iii. Neither good nor bad iv. Bad v. Very bad
8. Time gap between placing of order and delivery of food
a. 5-8 minutes
b. 8-11 minutes
c. 12-15 minutes
d. 16-20 minutes
e. More than 20 minutes
9. How much are we able to meet your expectation
a. To a great extent
b. To some extent
c. Little
d. Very little
e. No expectations were met
10. Who does (do) at your family decide of out side fooding at any day? (you can choose more than
one option if applicable)
a. Yourself
b. Wife
c. Children
d. Parents
e. Friends
f. Other than above. Please specify ___________________
11. How many times in a month normally do you have food outside of your house?
a. 1-5 times
b. 5-7 times
c. 7-10 times
d. 11-15 times
e. 16-20 times
f. More than 20 times
12. Your profession
a. Service
b. Business
c. Student
d. Non working House wife
13. Monthly house hold income
a. 7,00,000 – 10,00,000
b. 5,00,000 - 7,00,000
c. 3,00,000 – 5,00,000
d. Less than 3,00,000
14. Gender
Male _____________ Female______________
15. Any suggestion (s) you would like to give to serve you better in future.
______________________________________________________________________________
______________________________________________________________________________
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Thank you very much for providing your valuable time
