Unit 1:
Can you recommend me some product?
-What model is it?
It model is …..
-what screen size is it ?
Screen size is ……
-How much does it weight ?
It is … kg
What color is it ?
It color is….
-what it it make of?
It is make of ….
-what are of special features?
Special features are facetime HD camera, dual mics
-does it have touch screen?
Yes, it does
-is it battery replaceable?
Yes, it is
-What is its application? ( what is it used for )
It application are edit video, photo, entertainment…
( It is used to edit video, entertainment )
Writing
Nowadays, many products are created. And it item I like the most is Galaxy S24 Ultra.
It was invented by SamSung company and it’s brand is SamSung. I got it about 3 months ago on my
birthday, it was a surprise gift from my mom. And, it’s color is black, 6.8 inch, its shape is rectangle
and it is make of titanium. Finally, it has many functions such as call, take a photo… and special
feature is Ultra-sharp x100 zoom camera, its applications are entertainment, study…
unit 2
-What is it name of the company?
It’s name is …
-When was it founded
It was founded in 1988
-Who is it founder?
It was founded by ..
-Where is it located?
How many subsidiaries ( sắp si dai ơ di) does it have? ( nó có bao nhiêu công ty con )
What does it specialize( sờ pe sồ lai) in ? ( nó chuyên về cái gì)
How many employees does it have?
Do you want to work for that company after graduation? Why?
FAMOUS IT PERSON
Name: What is his name
Country: Where is he from
Education: Which universities did he graduate from?
-he graduted from …..
Position(vị trí làm việc) What is his position at work
- He is a chief execultive officer from this company
Workplace ( nơi làm việc ): where does he work?
- He work at FPT
Duties ( nhiệm vụ ): What are his duty?
- He is in charge of develop security software at FPT Company.
Unit 3:
MAKING AN APPOINTMANT
A : Hello, This is Khai speaking
B : Hello Khai, it’s H calling.
A: My computer has some problem. And I need a IT Helpdesk Technician. Can I make an
appointment?
B: of course! I would be happy to help. When would you like to schedule(lịch trình) ( sờ ke trồ ) an
appointment?
A: on Monday, I free all day. How about 7 a. m?
B: Let’s me check. Yes, we can have an appointment at 7 a.m.
A: oh, that work perfectly. Could you tell me What I should do before the appointment?
B: that’s good question. You should back up your file, photo and private document to hard disk other.
You should note those down your notebook
A: okey, I will take note of that. Thank for the information?
B: you are welcome. I will see you tomorrow at 7 am. Have a good day.
A: thank you. See you then.
CHAGING AN APPOINTMENT
A : hi, I need to change my appointment with the IT technician. Originally, I scheduled it for 7am on
Monday, but on Monday I had to visit my grandparents.
B: No problem, When would you like to reschedule for?
A: I want to change my schedule to Tuesday. Could you book me for then?
B: let’s me check again. We have a slot at 2 pm. How about you?
A: Okey. 2pm on Tuesday
B: Yes, i have changed your appointment for 2 pm on Tuesday. Would you want to ask more
questions
A: No, thanks you. Good bye
B: thanks you. Have a good day
Unit 4
1. What IT device did you buy?
2. What problem did you have?
3. How long have you got the problem?
4. What did you do first when you had the problem?
5. What do you ask the seller to solve the problem? ( bạn syêu cầu người
bán làm thế nào để giải quyết vấn đề?
Unit 5
A: Hello, Sting sales department, this is Khai, how can I help you?
B: Hi, this is HOG from COCA company. Could I speak with Mr.Kai, please?
A:I’m sorry, Mr.Kai is in a meeting at the moment. Woule you leave a message to
him.
B:oh, I see. Could you please let him know that HOG called from COCA
company? I need to make an appointment with him to talk about work.
A: sure, I will make a note of that. Would you like him to call you back?
Unit 6:
1.What is the invention you like best? Keyboard
2. When was it invented? 1960
2. who ( By Whom ) was it invented? The keyboard invented by an
employ from IMB company
4. What is it used for? Input data, write code
5. Why do you like this invention? Communicate with computer,
chatting online with my friend on the world.
UNIT 7
*Writing
1. What kind of computer do you have?
2. What is its color, size, materials and brand?
3. What basic components does your computer have? (name at least 5
components)
4. What are the functions of each component?
5. What is the storage capacity / clock speed of your computer?
*SPEAKING
What device is it?
what is its brand, screen size, color, processor brand ?
what is it make of?
How much RAM does your computer have?
-My computer has 8GB of RAM
What is the clock speed of this computer?
-The clock speed of my computer is 2.9 GHz
How many GB can the hard drive store?
-it can store 500GB of date
How much does it cost?
Unit 8:
1. What do you do with your computer after work/ before leaving the
office?
2. How do you create a password?
3. What should you do with email attachments?
4. What security measures do you have (firewall, antivirus) for your
computer?
use copyrighted software ( use copyrighted software )
