Part 1:

Yourself:
- What is your full name?
My name is Duong Mai LInh
- What is your major?
My major is business administration. This is the field of study that I choose according my parent’s direction. But it is also the
field of study i want.

- Why do you choose to study this major?

Your hometown:
- Where are you from?
I come from BG city which is famous for Lychees fruit
- What is your hometown famous for?
- How far is it from your hometown to your university?
From my hometown to my university is about 50 ki lo mi tes so I often go back to my hometown once a week to visit my
family.
Your family:
- How many people are there in your family?
My family has 4 people including my parents, my brother, and me. I love my family very much but I love my mother most
because she cooks very well and she is the person who understands me best.
- Do you have any sisters/ brothers?
Yes, I have an older brother. His name is Minh and he is 26. He got married two years ago and now he has a lovely child
- Who do you love most in your family?
- What does your family often do together at weekends?
On weekends, I often go back home to visit my family and we usually cook and watch TV together. Sometimes, we go
camping to relieve the pressure
Your study
- How do you go to school every day?
Every day, I go to school by bus because from my place to my university is about 3 km. This makes me very tired
- Do you go to school in the morning or in the afternoon?
I usually go to school in the afternoon because most of my subjects start in the afternoon. However, I have some subjects in the
evening.
- What is your favorite subject at university?
My favorite subject at university is English because it helps me communicate with people internationally and get a job with a
high salary in the future.
- How much time do you spend learning English?
Because I am not good at English I usually spend 30 minutes studying English every day, but on Wednesday and Sunday it
usually last 1 hour because I need to prepare for my lesson before going to school.
Your hobbies
- What do you often do in your free time?
In my free time, I often listen to music. My kind of music is Pop music and my favorite song is “You Belong with me” by
Taylor Swift singer. That song makes me happier
- Do you play sports?
I like sports and the sport I play is Yoga. I usually practice about 20 minutes a day. It helps me stay healthier and relaxed after a
long day.
- What kinds of music do you like?
Your plans:
- What (job) are you going to do after graduation?
After graduating, I want to work in the human resources department because I want to provide an effective working
environment for employees.
- Which company are you going to work for?
The company that I hope to work for in the future is FPT company because the company has a high salary
- What skills and personal qualities are required for your future job?
(My future job requires teamwork, time management, and communication skills.)
 In my opinion, to do my role well in the human resources department I need to have teamwork, communication, and time
management skills.

- What are your strengths and weaknesses?

( I am good at (N/ Ving) working with numbers; and managing projects. (YOU KNOW)/ (ACTUALLY)/ (TO BE HONEST) I
am always the leader in each group project.
I am not so good at time management, sometimes I am late for classes. I’m trying to get rid of this bad habit.)
I am good at time management. Actually, I always go to work and complete the work on time. Besides that, I am not good at
communication and I think I should improve that as soon as possible.

Part 2: Topics
Make a talk about one of the following topics:
An ideal office
1. What supplies do you want to have in your office room?
2. How many of them do you want to have?
3. What will you use them for?
4. Where will you put them?
5. Which one do you like the most? Why?
In my dream office, I imagine a well-organized and well-supplied workspace that makes work easier and more comfortable.I would
like to have a good desk, an office chair and a computer with 2 screens and I will put them on my desk, an air conditioner because it
helps me maintains a pleasant temperature, especially during hot and humid days, a headset for online meeting and a drawer full of
useful stationery. I would keep everything in its place to work efficiently. My favorite office item would be the comfy chair because it
helps me stay comfortable and focused during long work hours, making my overall work experience better.
A job you want to do in the future/ Your future job
1. What job do you want to do in the future?
2. Why do you want to do it?
3. Which department will you work in?
4. What are your responsibilities/ duties?
5. Which skill(s) and personalities do you need for your job?
How much do you want to earn a month?
Is your position important in the company?
In the future, I would like to work as a sales representative. In my opinion, I’m outgoing and persuasion that’s the reason, I want to
work for the Sales department of a company that exports goods. From what I’ve researched as a salesperson, I will be responsible for
selling the company’s products to customers. To excel in this role, I will need strong skills excellent selling skills, attention to detail
and communication via telephone… at last, I will make an effort to become a successful Sales manager in the future.

A company you would like to work for after graduation/ in the future
1. What company would you like to work for?
2. What does the company specialize in?
3. What position do you want to work as?
4. Which department will you work in?
5. Why do you want to work for that company?
After graduation, I want to apply for Vinamilk company because it is one of the largest dairy companies in Viet Nam. Vinamilk
company specializes in producing dairy products and it is well known for its modern and well-equipped facilities that contribute to a
comfortable and efficient workspace for employees. In the future, I would like to work as a Sales representative. In my opinion, I am
outgoing and persuasive that’s the reason I want to work for the Sales department of Vinamilk company. I will be responsible for
selling the company’s products to customers. At last, I will make an effort to apply to Vinamilk company.
Office etiquette rules (you’re a manager talking about office etiquette to new employees)
1. When should they arrive at work?
2. What dress code should they wear?
3. How should they treat their colleagues?
4. Which topics should they talk about?
5. What should they avoid doing?
What meeting etiquette should employees follow?
The role of etiquette at workplace
Welcome to our office
We are happy to have you join us, we want our office environment to be professional and respectful to everyone
Firstly, we encourage employees to arrive to work on time, had better a few minutes early to ensure a smooth start to the day.
When it comes to dress code, men should wear suits and women wear shirts and skirts because it shows you professionalism.
In terms of interacting with your co-worker, you should respect your co-worker because it shows you are friendly and build a strong
relationship.
When engaging in conversations, it is best to talk about work-related topics to avoid any discomfort.
Lastly, please avoid behavior like interrupt, eavesdrop and gossip about private.
Let’s work together to make our office a great place to be!!!
Imagine you were working in the office while some problems happened. Talk about one of these problems. Use the following
suggestions:
 What was the problem?
 When did it happen?
 How did it affect your work?
 How did you deal with it?
 What have you learnt from the problem?

One day, the office had a power cut because of a storm. It happened when we were working on an important project. This made it hard
to finish tasks on time and affected our work a lot. To manage, we quickly switched to using laptops and mobile devices with
remaining battery power until the power came back. We also focused on jobs we could do without electricity. This taught us the
importance of having backup power sources, being ready for unexpected problems, and finding ways to keep working even during
tough situations.
Your new product
1. What kind of product is it?
2. Who will be the target customers of your company?
3. Where is your company going to sell its new product?
4. How much money does your company need to develop its new product?
5. What does your company do to let more people know about this new product?
6. Who are your main competitors?
Our company is launching new dairy products like delicious cheeses and organic yogurt. We want to reach people who care about
good quality food, and health, and families looking for natural products.

At first, we'll sell these dairy products in local markets, special online stores and major shopping centers across the country. It'll
cost us around $100,000 to make these tasty treats and let people know about them.

To spread the word, we'll use social media, team up with influencers, and have tasting events. Our competition includes big dairy
brands that sell similar natural products. But we believe our focus on quality will make our products stand out.
Imagine that you are starting a new job in a new company. Make a talk about some employee benefits you want to have.
Suggested questions:
- What is your new position?
- What employee benefits does your company offer?
- Which employee benefits would you like to have? Why?
- Which employee benefits are not important to you?
- What other benefits would you like to suggest?
As a new employee in this company, I am excited about the opportunity to work as a marketing assistant. I've noticed the company
offers a pension scheme, paid holiday, and a company car.
I would appreciate having flexible working hours as it would help me balance work and personal life better. Also, professional
development opportunities like workshops or courses would be fantastic.
Personally, I don't find commuting benefits important as I live nearby. However, I believe childcare assistance could be necessary for
many working parents in our company.
Moreover, I'd suggest implementing wellness programs, such as gym memberships or mental health support. I find it necessary for the
health of employees.

A: Good afternoon. Long time no Student A: You are an employee who has just moved to a new office.
see Student B: You are a colleague.
B: Good afternoon. Nice to meet
you. How is your new office?
A: It is bigger and more beautiful
than the old office.
B: Are there any air conditioners and
conference tables?
A: There are 2 air conditioners, no
conference tables
B: Are there computers and printers?
A: Yes, there are. I use them to print
documents.
B: where are they?
A: They are on the desk, next to the
telephone
B: Is there a shredder and a fax
machine?
A: No, there isn’t. I use them in the
Administration Department
B: That's great!
A: Thanks, see you soon, bye
B: you are welcome, see ya.

A: can you show me the way to the Choose any room from A to N on the map. Give directions to the room from the lift.
room H ?
B: sure, from the lift, turn left here
and go straight. Turn right at the
coffee machine. Go past the staff
restaurant and take the second right.
Then, turn right. It’s the first door on
your left.
A: thank you so much
B: you’re welcome

A: When was the company founded?

B: It was founded in 1988.
A: where is the head office?
B: It is located in 10 Pham van Bach
Street, Dich Vong Ward, Cau Giay
District, ha noi, VietNam.
A: What are the main business
activities?
B: the main business activities of the
company are software development,
IT services
A: How many subsidiaries does the
company have?
B: it is over 48
A: how many employees does the
company have?
B: it has more than 30000 people
A; what was its revenue in 2020?
B: their turnover was $1.3 billion
A: thanks
A: good afternoon. Nice to meet you Student A: You are a new employee in CBS company
B; good afternoon. Well come to the Student B: You are the HR manager in CBS company
office
A: My name is Linh and I am an
accountant in the finance
department.
B: I’m Linh, I am an HR manager in
CBS Company
A: are there any rules at our
workplace?
B: Yes, we have some office
etiquette rules
A: could you give me some more
details?
B: yes, you should arrive to work on
time and the office starts at 9 am
A: sure, I got it. Is there any dress
code?
B: yes, Men have to wear suits and
women to shirts and skirts.
A: oh, I understand, I will keep that
in mind
What should I avoid doing in the
office?
B: you had better avoid gosipping,
eavesdropping and calling in sick too
late.
A: I got it. Can I eat or drink in the
office?
B: Yes, you had better clean up after
yourself and not bring smelly food.
A: Thank you, I hope to see you
soon. Good bye
B: you are welcome. Good bye

A: good afternoon.
B: Good afternoon
A: can I talk to you for a second?
B: sure, what was wrong?
A: Recently, there were some
problems in our office.
B: could you give me some more
details?
A: some employees were regularly
late for work and others left the
office during working.
B: I’m so disappointed to hear that.
Are there any other problems in the
office?
A: Yes, they didn’t turn off the lights
before leaving and they had lunch on
the office desk
B: could you arrange a meeting to
remind staff?
A: Yes, I promise to arrange a
meeting and inform the staff next.
B: could you send me the meeting
schedule via email?
A: sure. I hope to see u later. Gb
B: Gbye

B: good afternoon. I’m a purchasing • Student A: You are a salesperson from an office supply company.
officer for PLT firm. • Student B: You are a purchasing officer for PLT firm. You have a meeting with the
A: Good afternoon. How can I help salesperson (Student A) on Friday at 9.30 a.m. However, there is an unscheduled
you? business trip on that day so you need to change the appointment.
B: I am sorry. I have to cancel the
meeting on Friday morning at 9.30
am because I have an unscheduled
business trip. Can we change the
meeting to another time ?
A: yes, when are you free?
B: can we meet on Monday morning
at 9 am ?
A: oh, I’m sorry. I have another
meeting on that day
How about Wednesday morning at 9
am ?
B: No, on Wednesday morning is not
possible for me. Are you free on
Tuesday morning at 9 am?
A: it is possible for me. So we will
meet on Tuesday morning at 9 am at
Highland Coffee.
B: exaclly, I hope to see you soon.
BG
A: GBye
Student A is a secretary for Vinfast com.
Student B is another employee at that company.
Student A: You are the Marketing manager.
Student B: You are a Marketing officer.
 Make a conversation to exchange information about pay and benefits at VAC.