User's Guide

series

DIGITAL WIRELESS TELEPHONE

Welcome

Welcome to the world of Motorola digital wireless

communications! We are pleased that you have chosen the
Motorola V Series 120c wireless phone to keep you
connected with ease.

Power Key Earpiece Display

Turn the phone
on and off. Voice Key
Record and activate
voice notes,
Headset Jack phonebook and
Insert headset shortcut names.
accessory for
hands-free use. Menu Key

Volume Keys Right Soft Key

Adjust earpiece Perform functions
and ringer volume. identified by right
display prompt.
Left Soft Key Send Key
Perform functions Send and answer
identified by left calls, view recent
display prompt. dialed calls list.

End Key Scroll Keys

End phone calls, Move through
exit menu system. menus and lists.

Microphone
Accessory Connector Port
Insert charger, FM Stereo Radio
Headset, and phone accessories.

1
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
© 2001 Motorola, Inc. All rights reserved. Printed in the U.S.A.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in semiconductor
memories or other media. Laws in the United States and other countries
preserve for Motorola and third party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner
to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, royalty-free license to use
that arises by operation of law in the sale of a product.
Manual number: 6809436A16-A
Cover number: 8988485L07-O
2
✂ Menu Map
Main Menu Note: This is the standard phone menu
layout. You or your service provider may
• Recent Calls have changed the menu layout or
• Received Calls changed some feature names. Not all
features may be available for all users.
• Dialed Calls
• Notepad For example, the Radio feature on the
main menu (left) is displayed only when
• Call Times the optional FM Stereo Radio Headset
• Phonebook accessory is plugged into the accessory
connector port on your phone (see
• Quick Dial phone illustration, page 1).
• Radio For a description of the standard menu
• Messages features, see pages 47 to 58.
• Voicemail
• Text Msgs
Shortcuts
• Browser Alerts
• Quick Notes Change display zoom:
Press M, then
• Outbox press and hold M
• Drafts Lock/unlock keypad:
• Shortcuts Press M *
Display my phone number:
• Voice Notes Press M #
• Browser Dial voicemail number:
Press and hold 1
• Settings
(see next page) Go to dialed calls list:
Press N
Exit menu system:
Press O

3
 ✂
Settings Menu
• Ring Styles • Other Settings
• Style • Personalize
• Style Detail • Main Menu
• My Tones • Keys
• Phone Status • Greeting
• My Tel. Number • Banner
• Battery Meter • Quick Dial
• Other Information • Initial Setup
• Connection • Time and Date
• Incoming Call • Auto PIN Dial
• In-Call Setup • Auto Redial
• In-Call Timer • Backlight
• Answer Options • Zoom
• Scroll
• Security
• Animation
• Phone Lock
• Language
• Lock Keypad
• Contrast
• Lock Application
• DTMF
• Restrict Calls
• Master Reset
• New Passwords
• Master Clear
• Network
• Car Settings
• Headset

4
Contents

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety and General Information. . . . . . . . . . . . . . . . . . . 10
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Sending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . 21
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 25
Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Sending and Receiving Calls. . . . . . . . . . . . . . . . . . . . . . 28
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . . . 29
Dialing With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Dialing With One-Touch Dial . . . . . . . . . . . . . . . . . . . . . . 31
Additional Dialing Features . . . . . . . . . . . . . . . . . . . . . . . 31
Using Features While On a Call. . . . . . . . . . . . . . . . . . . . 34
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . 34
5
 Contents

Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . . 35

Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Navigating to a Feature . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Selecting a Feature Option . . . . . . . . . . . . . . . . . . . . . . . . 37
Entering Feature Information . . . . . . . . . . . . . . . . . . . . . . 38
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Predictive Text Entry with iTAP™ Software . . . . . . . . . . . . 44
Menu Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . 47
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Fields in a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 59
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 60
Recording a Voice Name For a Phonebook Entry . . . . . . . . 62
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 63
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . . 65
Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Sending and Receiving Calls With the Radio On . . . . . . . . 66
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . 68
Receiving a New Voicemail Message . . . . . . . . . . . . . . . . 68
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . . 69
Turning Off the Voice Message Waiting Indicator . . . . . . . 69
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . 70

6
 Contents

Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . . 71

Reading, Locking, or Deleting a Text Message . . . . . . . . . . 72
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Sending a Quick Note Text Message . . . . . . . . . . . . . . . . . 75
Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Recording a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Playing a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Starting a Micro-Browser Session . . . . . . . . . . . . . . . . . . . 80
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . . . 81
Adjusting Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Customizing a Soft Key Function . . . . . . . . . . . . . . . . . . . 89
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Assigning a New Code or Password . . . . . . . . . . . . . . . . . 90
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . 90
Locking and Unlocking Your Keypad . . . . . . . . . . . . . . . . . 92
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . 97
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . 98
Additional Health and Safety Information . . . . . . . . . 101
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 118
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . . 127

7
About This Guide

Using Your Phone’s Features

This user guide introduces you to the many features in your
Motorola V phone. A reference guide for your phone is also
available that explains the phone’s features in more detail. To
obtain a copy of the reference guide or another copy of this user
guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals (United States)
http://www.motorola.ca/manuals (Canada)
or contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.

Navigating To a Menu Feature

You can access many of your phone’s features through the menu
system. This guide shows you how to navigate to a specific menu
feature as follows:
Find the Feature M > Recent Calls
> Dialed Calls
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M, scroll to
and select Recent Calls, then scroll to and select Dialed Calls
to view the dialed calls list.

8
 About This Guide

Optional Features
Features marked with this label are optional network
and/or subscription-dependent features. These
features may not be offered by all service providers in
all geographical areas. Contact your service provider
for information about availability.

Optional Accessories
Features marked with this label require the use of an
optional Motorola Original™ accessory.

9
Safety and General
Information

IMPORTANT INFORMATION ON SAFE AND EFFICIENT

OPERATION. READ THIS INFORMATION BEFORE USING YOUR
PHONE.

RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it is ON,
it receives and transmits radio frequency (RF) energy. The phone
operates in the frequency range of 824 MHz to 849 MHz in
analog and digital mode and 1851.25 MHz to 1908.75 MHz in
digital mode.
When you communicate with your phone, the system handling
your call controls the power levels at which your phone
transmits. The output power level typically may vary over a range
from 0.05 watts to 0.44 watts in analog mode and 0.0 watts to
0.24 watts in digital mode.

Exposure To Radio Frequency Energy

Your Motorola phone is designed to comply with the following
national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic
energy (EME):
• United States Federal Communications Commission, Code
of Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
10
 Safety and General Information

• Institute of Electrical and Electronic Engineers (IEEE)

C95.1-1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report 86,
1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation-Human
Exposure) Standard 1999
To assure optimal phone performance and make sure human
exposure to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the
following procedures:

Portable Phone Operation and EME

Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the phone and may violate FCC
regulations.

11
 Safety and General Information

Do NOT hold the antenna when the phone is in use.

Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.

Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone. Speak directly into the
microphone.

Body-Worn Operation
To maintain compliance with FCC/Health Canada RF exposure
guidelines, if you wear a phone on your body when transmitting,
always place the phone in a Motorola-supplied or approved
clip, holder, holster, case, or body harness for this
product. Use of non-Motorola-approved accessories may
exceed FCC/Health Canada RF exposure guidelines. If you do
not use a body-worn accessory, and are not holding the
phone in the normal use position at the ear, ensure the
phone and its antenna are at least one inch
(2.5 centimeters) from your body when transmitting.

Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at
least one inch (2.5 centimeters) from your body.

Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.motorola.com.
12
 Safety and General Information

Electromagnetic Interference/
Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.

Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be
using equipment that is sensitive to external RF energy.

Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with
applicable regulations per airline crew instructions.

Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that
a minimum separation of 6 inches (15 centimeters) be
maintained between a handheld wireless phone and a
pacemaker. These recommendations are consistent with the
independent research by, and recommendations of, the United
States Food and Drug Administration.

13
 Safety and General Information

Persons with pacemakers should:

• ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the phone is
turned ON.
• NOT carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the
potential for interference.
• turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to assist
you in obtaining this information.

Safety and General

Use While Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:

14
 Safety and General Information

• give full attention to driving and to the road.

• use hands-free operation, if available.
• pull off the road and park before making or answering a
call if driving conditions so require.

Operational Warnings
For Vehicles With an Air Bag
Do not place a portable phone in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force. If
a portable phone is placed in the air bag deployment area and
the air bag inflates, the phone may be propelled with great force
and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres

Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless the phone is a model specifically
identified as being “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily
injury or even death.
Note: The areas with potentially explosive atmospheres referred
to above include fueling areas such as below decks on boats,
fuel or chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust, or metal
powders, and any other area where you would normally be
advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.

15
 Safety and General Information

Blasting Caps and Areas

To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio.” Obey
all signs and instructions.

Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.

Batteries
All batteries can cause property damage and/or bodily injury
such as burns if a conductive material such as jewelry, keys, or
beaded chains touches exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
ITC01-076

16
Getting Started

What’s in the Box?

Your digital wireless phone typically comes equipped with a
battery and a charger. Other accessory options can customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, please contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.

Installing the Battery

Before you can use your phone, you need to install and charge
the battery.
Your phone is designed to be used only with Motorola
Original batteries and accessories. We recommend that
you store batteries in their protective cases when not
in use.

Do This
1 Remove the battery from its protective clear plastic case.
2 If the phone’s battery door
is already in place, lightly
slide down the battery
door release latch and lift
the battery door off of the Release
phone. latch

17
 Getting Started

Do This
3 Insert the battery, printed
arrows first, into the
battery compartment and
push down.

4 Replace the battery door.

Charging the Battery

Before you can use your phone, you need to install and charge
the battery.

Do This
1 Plug the travel charger
into your phone with the
release tab facing up.

2 Plug the other end of the travel charger into the

appropriate electrical outlet.
3 When your phone indicates that the battery is fully
charged, press the release tab and remove the travel
charger.

18
 Getting Started

Turning Your Phone On

Do This To
1 Press and hold P turn on your phone
(the power key)

Power
key

2 Enter your four-digit unlock unlock your phone, if

code and press OK (+) necessary
The unlock code is
originally set to 1234, but
in some instances your
service provider may
program a new code.

19
 Getting Started

Sending a Call
To call a number, your phone must be turned on, be unlocked,
and have a network connection with adequate signal strength.

Do This To
1 Extend the optimize signal reception
antenna. Tip: Your phone uses a two-stage
antenna that must be fully extended
for proper operation. You may have
to pull on the antenna a second time
to extend the antenna to its
maximum length.
2 Press the keypad dial the phone number (up to 32
keys digits)
Tip: If you make a mistake, press
DELETE (-) to delete the last digit,
or press and hold DELETE (-) to
clear all digits.
3 Press N send the call
(send key)

Note: You can make an emergency call even when the phone is
locked. See “Dialing an Emergency Number” on page 29.

Ending a Call
Press To
O (end key) end the call

20
 Getting Started

Receiving a Call
To receive a call, your phone must be turned on and have a
network connection with adequate signal strength. If your phone
is locked, you must unlock the phone to answer the call.
When you receive a call, your phone rings and/or vibrates and
displays an incoming call message.

Press To
N or ANSWER (+) answer the call

Displaying Your Phone Number

From the idle display:

Press To
M# see your phone number

21
About Your Phone

See page 1 for a diagram of your phone that describes basic

phone components.

Display
The top section of the display shows phone status indicators. The
following illustration shows some of the common indicators that
you may see at the top of the display when using your phone.
Messages, phone numbers, and menu options appear in the
middle of the display. Text labels at the bottom corners of the
display show the current soft key functions. A M (menu) indicator
in the bottom center of the display indicates that you can open
the main menu or a feature sub-menu to see more options. For
more information about the soft key and menu key labels, see
“Using the Menu” on page 36.
Some of the phone functions described in this guide must be
performed from the idle display. The term idle display refers to
the standard display that you see when your phone is on and
ready to use, when you are not on a call or using the menu
system.

22
 About Your Phone

➋ ➌ ➍ ➎ ➏

➊ ➐
➓ 12:00am ➑

➋ ➒

➊ Signal Strength Indicator Shows the strength of your

phone’s connection with the network.

Strong 5 4 3 2 1 j No signal

You cannot send or receive calls when the “no signal” indicator
is displayed.
➋ Digital (F) or Analog (I) Signal
Indicators Your service provider may use one or
both of these indicators to indicate whether you are
receiving a digital or analog signal.
➌ In Use Indicator Appears when a call is in progress.
➍ Roam Indicator Appears when your phone uses another
network system outside your home network. When you leave
your home network area, your phone roams or seeks another
network.

23
 About Your Phone

➎ Message Waiting Indicator Appears when

your phone receives a text message.

➏ Voice Message Waiting Indicator Appears

when you receive a voicemail message.

➐ Battery Level Indicator Shows the amount of

charge left in your battery. The more segments visible, the
greater the charge.

High E D C B Empty

Recharge your battery as soon as possible when you see the

Low Battery warning message.
➑ Clock Shows the current time. In some instances,
your phone may prompt you to enter the correct time
when you turn it on.
➒ Menu Indicator Indicates that you can press
M to open a menu. See “Using the Menu” on page 36.
➓ Alert Setting Indicator Shows the current selected alert.
The default alert setting is a ringer.

w Loud ring x Soft ring

y Vibrate u Ring and vibrate
t Silent

24
 About Your Phone

Changing the Zoom Setting

You can set your phone’s display to show either three lines or
two lines of text plus soft key labels. Three lines of text display
more information, while two lines increase text size.
To change the display view, press M once, then press and
hold M again within two seconds of the first press.
You can also adjust the zoom setting from the menu. See the
“Zoom” item on page 56.

Volume Keys
Use the upper and lower volume keys to adjust your phone’s
earpiece and ringer volume. The volume keys are located on the
left side of the phone.

When Press To
During a call volume keys increase or decrease
earpiece speaker volume
From the idle volume keys increase or decrease ringer
display volume

You can also use the volume keys to scroll up or down through
menus and lists.
To change keypad volume, see “Customize an Alert Style” on
page 83.

25
 About Your Phone

Battery Use
Caution: To prevent injuries or burns, do not allow metal
objects to contact or short-circuit the battery terminals.
To maximize your battery’s performance:
• Always use Motorola approved batteries and battery
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or battery
chargers.
• New batteries or batteries that have been stored for long
periods of time may require a longer charge time.
• Maintain the battery at or near room temperature when
charging.
• Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your phone with
you when you leave your vehicle.
• When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
• Over extended periods of time, batteries gradually wear
down and require longer charging times. This is normal. If
you charge your battery regularly and notice a decrease in
talk time or an increase in charging time, then it is probably
time to purchase a new battery.
• The more you talk on the phone or use phone features (like
sending text messages), the less standby time your battery
has.

26
 About Your Phone

The rechargeable batteries that power this product

must be disposed of properly and may need to be
recycled. Refer to your battery’s label for battery type.
Contact your local recycling center for proper disposal methods.
Never dispose of batteries in a fire because they may explode.

27
Sending and Receiving Calls

For basic instructions on how to send a call, end a call, and

receive a call, see page 20 of the “Getting Started” section.

Redialing a Number
If you hear an ordinary busy signal, the phone number you dialed
is busy.

Press To
1 O hang up
2 N redial the busy number

Using Automatic Redial

If the network is busy, you hear a fast busy signal, and your
phone displays the message Call Failed.
When automatic redial is turned on, your phone automatically
repeats the call attempt over the next four minutes. When the
call goes through, your phone rings or vibrates one time, displays
the message Redial Successful, and then connects the call.
You must turn on automatic redial to use this feature. See the
“Auto Redial” option on page 56 to turn on automatic redial.
When automatic redial is turned off, you can manually activate
the feature to redial a phone number. When you hear a busy
signal and see the Call Failed message:

Press To
N or RETRY (+) activate automatic redial

28
 Sending and Receiving Calls

Caller ID
The calling line identification (caller ID) feature lets
you see who is calling before you answer.

• If the caller’s name is stored in your phonebook, the phone

automatically displays the name. Otherwise, the phone
displays the caller’s phone number.
• If caller ID information is not available, your phone displays
the message Incoming Call.

Dialing an Emergency Number

Your service provider programs one or more emergency phone
numbers (such as 911) that you can call under any
circumstances. You can dial and call the emergency number even
when your phone or keypad is locked, or when you are prompted
to enter a code or password.
Note: Emergency numbers vary by country. Your phone’s
emergency number(s) may not work in all locations.
To call the emergency number at any time:

Press To
1 keypad keys dial the emergency number (such as
911)
2 N call the emergency number

29
 Sending and Receiving Calls

When you call an emergency number, your phone displays

Emergency Mode. During the next ten minutes, the emergency
operator may place a call back to your phone, unless you make
another call or turn the phone off.

Dialing With Speed Dial

The speed dial feature lets you dial any phonebook entry with a
minimal number of keypresses.
Whenever you store an entry in your phonebook, the entry is
assigned a unique speed dial number. The speed dial number
identifies the location where the entry is stored in phonebook
memory. If you know the speed dial number for the phonebook
entry you want to call, you can use the speed dial feature.

Press To
1 keypad keys enter the one-, two-, or three-digit
speed dial number for the entry you
want to dial
2 # submit the number
Note: On some networks,
you can skip this step for
phonebook entries stored
in speed dial locations 1
through 99.
3 N call the entry

To make an entry in the phonebook or view an existing entry’s

speed dial number, see “Storing a Phonebook Entry” on
page 60.
30
 Sending and Receiving Calls

Dialing With One-Touch Dial

You can call phonebook entries 2 through 9 with the push of a
single key. Just press and hold the one-digit speed dial number
for one second.
You cannot use one-touch dial to call phonebook entry number
1, since the 1 key is reserved for dialing your voicemail
number. See “Listening to a Voicemail Message” on page 69.
To store entries in locations 2 through 9 in the phonebook, see
“Storing a Phonebook Entry” on page 60.

Additional Dialing Features

In addition to pressing numbers on your keypad, you can insert
numbers or characters and send calls in a variety of ways.
While dialing (with digits visible in the display):

Do This To
Press M attach a number from the phonebook
> Attach Number or recent calls list to the end of the
digits you entered
Press M create a text message addressed to
> Send Message the number entered

31
 Sending and Receiving Calls

Do This To
Press M and then insert a special character when
scroll to and select making a call that requires you to dial
one of the following: and send additional digits (for
example, to make a calling card call,
or to retrieve messages from an
answering machine):
• Insert Pause • Pause tells your phone to wait
(to insert a p) until the call connects before it
automatically sends the next
digit(s) in a series.
• Insert Wait • Wait tells your phone to wait
(to insert a w) until the call connects, and then
to prompt you for confirmation
before it sends the next digit(s).
• Insert 'n' • 'n' tells your phone to prompt you
(to insert an n) for a number before dialing the
call. The number you enter is
inserted into the dialing sequence
in place of the n character

32
 Sending and Receiving Calls

You can also call numbers using these features:

Do This To Call
Press and release the voice key a phone number using the
on the right side of your phone voice dial feature
and say the entry’s name (in See “Recording a Voice
two seconds). Name For a Phonebook
Entry” on page 62.
Press M > Recent Calls a missed call or a number
> Received Calls or from a call you recently
Dialed Calls > entry to call dialed or received

33
Using Features While On a
Call

Using Call Waiting

If you subscribe to call waiting, an alert tone sounds
while you are on a call to indicate that you have
received a second call.

To put the first call on hold and answer the second call:

Press To
1 N answer the new call
2 N switch back to the first call

Making a Three-Way Call

During a call, you can call and connect a third party
so that the three of you can talk together. You cannot
do this if you already have a call on hold.

While you are on a call:

Press To
1 keypad keys enter the third person’s number
Note: On some networks, you must
press N before entering the third
person’s number.
2 N call the number and connect the new
person

34
 Using Features While On a Call

Press To
3 N connect the two calls
4 O end the entire call

Additional On-Call Features

While you are on a call, you can perform the following tasks:

Do This To
Press MUTE (+) mute a call
Press M view your phone number
> My Tel. Number
Press M > Send Tones send a number to the network
as DTMF tones, for credit card
calling or password entry
Note: This option appears only
when you enter digits or select
stored digits during a call.
To activate DTMF tones, see the
“DTMF” item on page 57.
Press M view the telephone numbers
> Received Calls or from calls you have recently
Dialed Calls received or dialed
Press M > Messages view or send messages from the
message center
Press M view a list of feature
> Other Information specifications for your phone

35
Using the Menu

Navigating to a Feature
You can access many of your phone’s features by using these
keys to move through the menu system:

Left Soft Key Right Soft Key

Perform the Perform the
function shown function shown
in the lower left in the lower
corner of the right corner of
display (usually the display
EXIT or BACK). (usually SELECT
the highlighted
Volume Keys Main Menu
menu item).
Move up or down Recent Calls
Phonebook
through menus EXIT SELECT
and lists.
Menu Key Scroll Keys
Enter the menu Move up or down
system, or open through menus
a sub-menu, when and lists.
M appears in the
bottom center of
the display.
End Key * and #
Exit the menu Cycle through
system without and set the
making changes, value of the
return to the highlighted
idle display. menu item.

36
 Using the Menu

This guide shows you how to navigate to a specific menu feature

as follows:
Find the Feature M > Recent Calls
> Dialed Calls
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M, scroll to
and select Recent Calls, then scroll to and select Dialed Calls
to see the dialed calls list.

Selecting a Feature Option

Some features require you to select an item from a list:

Press BACK (-)

to go back to the Dialed Calls
previous screen. 10) John Smith Highlighted
9) Mary Smith item
BACK M VIEW

A sub-menu is Press VIEW (+) to view

available. Press details of the highlighted item.
M to open STORE (+) appears if you can
the sub-menu. store the item in your phonebook.

Select an item by highlighting it. Use one of the following

approaches:
• Press S to scroll up or down to the item you want.
• In a numbered list, press a number key to highlight the
item.
37
 Using the Menu

• In an alphabetized list, press a key multiple times to cycle

through the letters on the key and highlight the closest
matching list item.

Entering Feature Information

Features such as the phonebook require you to enter information
to fill in an entry’s details:

Press S to
scroll down Entry Details
to additional Name:John Smith Highlighted
items. No.:2125551212 item
CANCEL CHANGE

Press CANCEL (-) to exit Press CHANGE (+)

without making changes. to edit the selected
DONE (-) appears when you information.
enter or edit information. Press
DONE (-) to save your changes.

• Enter numbers or text with the keypad. (See “Entering Text”

on page 40.)
• When an item has a list of possible values, press
* or # to scroll through and select a value.
• When an item has a list of possible numeric values, press a
number key to set the value.

38
 Using the Menu

• If you enter or edit information and then decide that you do

not want to save your changes, press O to exit without
saving.
The message center lets you compose and send text messages.
(See “Entering Text” on page 40.) A flashing cursor shows you
where the text will appear:
Flashing Press
cursor BROWSE (+)
indicates Msg: to view and
insertion insert a name,
point. number, or
message from
CANCEL M BROWSE previously
stored
Press CANCEL (-) Press M information.
to exit without to open the
making changes. sub-menu.

When you enter text, the flashing cursor changes to a block

cursor, and the soft key functions change:
Block
cursor Press OK (+)
indicates Msg: to accept and
current T store the text.
highlighted
character.
DELETE M OK

Press DELETE (-) to

After two seconds, the block delete the character to the
cursor reverts to a flashing cursor left of the insertion point.
and moves to the next position.

39
Entering Text

Various text entry methods make it easy for you to enter names,
numbers, email addresses, and text messages on your phone.
You can enter all characters (letters, numbers, and symbols)
using the standard tap method. Other text modes let you easily
enter numbers and symbols, or insert text already stored on your
phone. Finally, a predictive text mode lets you enter text
messages with a minimum of keypresses.

Choosing a Text Mode

To activate a text mode, press M from any text entry screen
and select the text mode from the Entry Method menu:
iTAP Let the phone predict each word as you enter it,
then choose the word from a list (see “Predictive
Text Entry with iTAP™ Software” on page 44).
Tap Method Enter characters one at a time by pressing the
key for the letter, number, or symbol (see “Tap
Method” on page 41). This is the standard
mode for entering text on your phone.
Numeric Enter only the number that appears on each key.
Symbol Enter symbols only (see “Symbol Mode” on
page 43).
Browse Browse through your phonebook and recent
calls lists to select a name or number to enter.

Note: The text mode you select remains active until you change
it by selecting another mode.

40
 Entering Text

Tap Method
Tap method is the default standard mode for entering text on
your phone.
To activate tap method from any text entry screen, press M
and select the Tap Method menu option.
To enter text using the tap method:

Do This To
1 Press a number cycle through the characters
key one or more associated with the key and select
times the character you want (see the
“Character Chart” on page 42).
2 Continue to press enter the rest of the characters in the
number keys text message
3 Press OK (+) accept and store the text when you
are finished

General Text Entry Rules

Use the keypad to enter letters, numbers, symbols, and other
characters with the tap method. Press the same key repeatedly
to cycle through available characters (see the “Character Chart”
on page 42):
• To enter text at a flashing cursor, press a number key.
• To enter the desired character, press the number key as
many times as necessary. For example, press 2 three
times to enter the “c” character.

41
 Entering Text

• Press and hold a number key to switch between tap method

and numeric text entry mode.
• To move the flashing cursor up or down one line in a text
message, or to change a character in block cursor to
uppercase or lowercase, press S.
• To move the flashing cursor to the left or right in a text
message, press * or #.
• If you do not press a key for two seconds, the character in
the block cursor is accepted, and the cursor moves to the
next position.
• The first character of every sentence is capitalized unless
you manually change it. (Press S down to force the
character to lowercase while it is highlighted by the block
cursor.)

Character Chart
Use this chart as a guide for entering spaces, numbers, letters,
symbols, and other characters with the tap method.

1 space . 1 ? ! , @ _ & ~ : ; " - ( )

' ¿ ¡ % £ $ ¥
0 + - 0 x * / \ [ ] = > < # §

42
 Entering Text

Symbol Mode
Your phone provides an alternate way to find and enter symbol
characters in a text message. You can view and select from a
variety of available symbols.
To activate symbol mode from any text entry screen, press M
and select the Symbol menu option.
To enter a symbol in symbol mode:

Do This To
1 Press a number display its symbol options (see the
key one time “Symbol Chart” on page 44)
The symbols associated with the key
you pressed are shown at the bottom
of the display. If necessary, press
other keypad keys to find the symbol
you want.
2 Press * or # highlight the symbol you want
or
the number key
multiple times
3 Press SELECT (+) add the highlighted symbol to the
text area at the top of the display

43
 Entering Text

Symbol Chart
Use this chart as a guide for entering symbols in symbol mode.

1 space . ? ! , @ _ &
~ : ; " - ( ) ' ¿ ¡
% £ $ ¥
2 @ _ \
3 / : ;
4 " & '
5 ( ) [ ] { }
6 ¿ ¡ ~
7 < > =
8 $ £ ¥
9 # % *
0 + - x * / = > <
# §

Predictive Text Entry with iTAP™

Software
iTAP™ software provides a predictive text entry method that lets
you enter the letters of a word using only one keypress per letter.
You must activate iTAP software prior to entering letters. You can
do this from any text entry screen by pressing M to open the
Entry Method menu and selecting the iTAP menu option.

44
 Entering Text

Enter Words
To enter a word with iTAP software:

Do This To
1 Press a number enter the first letter of the word
key one time The letters associated with the key
you pressed are shown at the bottom
of the display.
2 Press number keys enter the rest of the word
(one per letter) Alternative words and letter
combinations are shown at the
bottom of the display based on the
keys you press. These word choices
are updated with each keypress.
3 When you have locate and highlight the word you
entered all the want
letters of the
word, press
* or #
4 Press SELECT (+) add the highlighted word to the text
area at the top of the display
A space is automatically inserted
after the word.

45
 Entering Text

Enter Novel Words

You may enter a word that is not in the iTAP software dictionary.
If you enter all the letters of a word but the word is not
displayed:

Do This To
1 Press DELETE (-) one delete one or more letters until
or more times you see a letter combination
that matches the start of the
word
2 Press * or # highlight the letter or letter
combination
3 Press SELECT (+), shift the text entry cursor to the
then press * left and “lock” the selected
portion of the word
4 Continue entering spell the word
letters and highlighting
letter combinations

46
Menu Feature Descriptions

This chapter describes all of your phone’s features in order of the

menu map shown on page 3. Some descriptions also include
page numbers where you can find more detailed information. If
you would like to learn more about a specific feature, a reference
guide for your phone is also available. To obtain a copy of the
reference guide or another copy of this user guide, see the
Motorola Web site at:
http://motorola.com/consumer/manuals (United States)
http://www.motorola.ca/manuals (Canada)
or contact the Motorola Customer Call Center at
1-800-331-6456 (United States) or 1-800-461-4575 (Canada).

Main Menu
RECENT CALLS
View the numbers of your recent dialed calls and received
calls. Press N to go directly to the dialed calls list from the
idle display.
Received Calls M > Recent Calls
> Received Calls
View a list of recently received calls.
Your phone keeps a list of the numbers from calls you
recently received, even if you did not answer. You can scroll
through the list until you find an entry you want to call,
store, or delete.

47
 Menu Feature Descriptions

Dialed Calls M > Recent Calls

> Dialed Calls
View a list of recently dialed calls. Your phone keeps a list of
recently dialed phone numbers, even if the calls did not
connect. A < means the call connected. You can scroll
through the list until you find an entry you want to call,
store, or delete.
Notepad M > Recent Calls
> Notepad
Stores the last phone number entered on the keypad. The
number may be the last number you called or a number you
entered during a phone call.
You can call the number on the notepad or you can store it
as part of a phonebook entry.
Call Times M > Recent Calls
> Call Times
View call timers, which record network connection time, the
elapsed time from the moment you connect to your service
provider’s network to the moment you end the call by
pressing O.
The amount of network connection time you track
on your timer may not equal the amount of time for
which you are billed by your service provider. For
billing information, please contact your service
provider directly.
You can scroll through a list of five timers: Last Call, Dialed
Calls, Received Calls, All Calls, and Lifetime.

48
 Menu Feature Descriptions

PHONEBOOK M > Phonebook

M > Phonebook Menu
Create and manage a personalized phonebook. You can call
phone numbers stored in the phonebook or, for entries with
email addresses, you can send a text message directly from
your phone.
Create a Enter a name, phone number or email
phonebook entry address, and type indicator, such as
home or work. The phone will assign a
speed dial number. See page 60.
Set up voice dial Record a voice name you can use to
dial a phone number by saying the
person’s name. See page 62.
Edit a phonebook View and then update details of a
entry phonebook entry.
Dial a phonebook Use the phonebook list, voice dial,
entry speed dial, or one-touch dial to call a
number or send a text message to an
email address. See pages 28 and 64.
Delete a Use the Phonebook Menu to remove
phonebook entry outdated entries.
Sort phonebook Accept the standard sort by speed dial
entries number or sort entries by name or
voice dial.

QUICK DIAL M > Quick Dial

Dial pre-programmed customer service numbers.

49
 Menu Feature Descriptions

Your service provider may program one or more quick dial

numbers, such as the customer service number, into your
phone. You can call them by selecting them from the quick
dial list.
Note: Your service provider may use a different name for
this feature.
RADIO M > Radio
Listen to FM radio stations. This menu feature is
displayed only when the optional Motorola
Original™ FM Stereo Radio headset is plugged
into the accessory connector port on your phone. See
“Radio” on page 65.
MESSAGES M > Messages
Adjust message settings, view and manage the
various types of messages your phone can receive
and/or send:
Voicemail Store and call the voicemail number
provided by your service provider. See
“Messages—Voicemail” on page 68.
Text Msgs Send and receive text messages. See
“Messages—Text” on page 70.
Browser Alerts Read alert messages received by your
micro-browser.
Quick Notes Select and send pre-written messages
from the quick notes list.
Outbox View all outgoing text messages,
delivered and undelivered.

50
 Menu Feature Descriptions

Drafts Store and edit text messages that you

have written but not sent.
SHORTCUTS M > Shortcuts
Create keypad or voice shortcuts to menu features.
VOICE NOTES M > Voice Notes
Use the voice key to record and playback messages and
phone calls. See “Voice Notes” on page 78.
BROWSER M > Browser
Access Web pages and run Web-based
applications.
The micro-browser delivers WAP (Wireless Application
Protocol) pages from your service provider directly to your
phone. See “Micro-Browser” on page 80.

Settings Menu
RING STYLES
Style M > Settings
> Ring Styles
> Style
Select a type of ring or vibration alert style for incoming
calls and messages. See “Ring Styles” on page 82.
Style Detail M > Settings
> Ring Styles
> Style Detail
Change details about the ring or vibration alert style. Style
represents the name of the current alert setting style. See
“Ring Styles” on page 82.
51
 Menu Feature Descriptions

My Tones M > Settings

> Ring Styles
> My Tones
Create custom alert tones for your phone. See “Use the My
Tones Feature” on page 84.
PHONE STATUS
My Tel. Number M > Settings
> Phone Status
> My Tel. Number
View, enter, and edit your name and phone number.
Battery Meter M > Settings
> Phone Status
> Battery Meter
View a detailed battery charge meter.
Other Information M > Settings
> Phone Status
> Other Information
View the phone’s feature specifications (if available from
the service provider).
CONNECTION
Connect your phone to a computer or hand-held
device to send and receive data and fax calls on
the connected device. Connect your phone using a
serial cable or USB cable.

52
 Menu Feature Descriptions

Incoming Call M > Settings

> Connection
> Incoming Call
Specify the format for the next incoming call. You can select
Fax In Only, Data In Only, or Normal.
IN- CALL SETUP
Use the in-call setup menu to set the features that are
active during a call, such as the in-call timer and call
answering options.
In-Call Timer M > Settings
> In-Call Setup
> In-Call Timer
Adjust call timer display and beep settings. You can set your
timer to beep at a selected interval during your calls. (60
seconds is the default.) You can also turn on or off a display
timer during calls as follows:
Time Display the elapsed time for the
current call.
Off Hide the in-call timer.
Answer Options M > Settings
> In-Call Setup
> Answer Options
Turn call answering options on or off:
Multi-Key Answer by pressing any key.

53
 Menu Feature Descriptions

SECURITY
Lets you change the four-digit unlock code and a six-digit
security code that will prevent other users from accessing your
personal information or modifying your phone settings.
Phone Lock M > Settings > Security
> Phone Lock
Lock and unlock your phone. See “Locking and Unlocking
Your Phone” on page 90.
Lock Keypad M > Settings > Security
> Lock Keypad
Lock and unlock your keypad to prevent accidental
keypresses that might inadvertently dial an emergency
number or one-touch dial number.
Lock Application M > Settings > Security
> Lock Application
Lock and unlock specific phone applications (such as
phonebook) so that users must enter the unlock code
before they can use the applications.
Restrict Calls M > Settings > Security
> Restrict Calls
Stop all incoming and/or outgoing calls, or restrict outgoing
calls to the numbers stored in your phonebook.
You can still place calls to emergency numbers when
outgoing calls are restricted. Your phone still receives
incoming text messages when incoming calls are restricted.

54
 Menu Feature Descriptions

New Passwords M > Settings > Security

> New Passwords
Change your unlock code or your security code (originally
set to 000000). See “Assigning a New Code or Password”
on page 90.
OTHER SETTINGS
Use the other settings menu to view or adjust personal
options, the initial setup of your phone, the way your phone
connects to your service provider’s network, and the setup
of optional equipment needed for hands-free use.
Personalize M > Settings
> Other Settings
> Personalize
Set several personal phone options:
Main Menu Change the order of the main menu.
See “Reordering Menu Items” on
page 88.
Keys Change the functions of the soft keys
in the idle display. See “Customizing a
Soft Key Function” on page 89.
Greeting Change the text displayed when you
turn on your phone.
Banner Change the text that appears in the
idle display.
Quick Dial Change quick dial number(s).

55
 Menu Feature Descriptions

Initial Setup M > Settings

> Other Settings
> Initial Setup
Set many basic phone options:
Time and Date Set the phone’s time and date.
Auto PIN Dial Some networks require an
authenticating PIN to allow
outgoing calls. Use this
feature to automatically dial
your PIN.
Auto Redial Automatically redial calls that fail due
to busy network conditions.
Backlight Set the amount of time that the
display backlight remains on, or turn
off the backlight to conserve battery
power.
Zoom Switch between three lines
(Zoom Out) and two lines (Zoom In) of
display text.
Scroll Force the cursor to stop or wrap
around when it reaches the top or
bottom of a list in the display.
Animation Turn animation off (to conserve the
battery) or on. Animation makes your
phone’s menus move smoothly as you
scroll up and down.
Language Set the language for phone menus.

56
 Menu Feature Descriptions

Contrast Adjust the contrast setting for your

display.
DTMF Switch DTMF tones to be long, short,
or off.
Master Reset Reset all options back to their original
factory settings except for the unlock
code, security code, and lifetime timer.
Master Clear Reset all options back to their original
factory settings except for the unlock
code, security code, and lifetime timer,
and clear all user settings and entries.
Note: This option erases all
user-entered information stored in
your phone’s memory, including
phonebook entries. Once you erase
the information, it cannot be
recovered.
Network M > Settings
> Other Settings
> Network
View and adjust your phone’s network settings.
Your service provider registers your phone to a network. You
can view information about the current network, change
how your phone searches for a network, and turn on/off
alerts that indicate when a call is dropped or network
registration changes.

57
 Menu Feature Descriptions

Car Settings M > Settings

> Other Settings
> Car Settings
Adjust hands-free settings for an optional
Motorola Original™ car kit you have purchased.
Note: The use of wireless devices and their accessories may
be prohibited or restricted in certain areas. Always obey the
laws and regulations on the use of these products.
Auto Answer Set the car kit to automatically answer
calls after two rings.
Auto Handsfree Set your phone to detect and
automatically route calls to the car kit.
Power-Off Delay Specify the amount of time the car kit
delivers power to the phone after you
switch off the ignition.
Charger Time Specify the amount of time the car kit
uses your car battery to charge your
phone after you switch off the ignition.
Headset M > Settings
> Other Settings
> Headset
Set your phone to automatically answer calls after
two rings when connected to a headset.

58
Phonebook

You can store a list of names and phone numbers or email

addresses in your phone’s electronic phonebook. You can view
these entries and call them directly from your phone.
For email addresses, you can send a text message
directly from your phone.
To see the list of names stored in your phonebook,
press M > Phonebook from the idle display. Scroll to a name
and press VIEW (+) to view details of the phonebook entry as
shown in the following display.

Fields in a Phonebook Entry

Voice Name indicator Entry’s Name
indicates a recorded voice name
Type indicator
identifies number Entry’s phone
type: number or
$ Work U Home $*Carlo Emrys email address
S Main h Mobile 215-433-7215
Z Fax p Pager Speed No.15 Entry’s speed
[ Email dial number
BACK M EDIT

Return to list Press M to open Edit entry

the Phonebook Menu

59
 Phonebook

Storing a Phonebook Entry

A phone number is required for a phonebook entry. All other
information is optional.
Shortcut: Enter a phone number in the idle display, then press
STORE (+) to create a phonebook entry with the number in the
No. field. Go directly to step 3 in the following procedure to
enter additional information and store the entry.

Enter Information
Find the Feature M > Phonebook
M > New

Press To
1 S scroll to Phone Number or
Email Address
2 SELECT (+) select the type of entry
3 CHANGE (+) select Name
4 keypad keys enter a name for the phonebook
entry (see “Entering Text” on
page 40)
5 OK (+) store the name
6 CHANGE (+) select No. or Email
7 keypad keys enter the phone number or email
address
8 OK (+) store the phone number or email
address

60
 Phonebook

Press To
9 CHANGE (+) select Type
Note: This option is not available for
email entries. Your phone
automatically applies an [ (email)
type indicator when you enter an
email address.
10 S scroll to the type of phone number
11 SELECT (+) select the number type
12 RECORD (+) record a voice name for the entry, if
or desired
Go to step 13 if See “Recording a Voice Name For a
you do not want Phonebook Entry” on page 62.
to record a voice
name for the entry
13 S scroll to Speed No., the number to
speed dial the entry
The next available speed dial number
is assigned to a new phonebook
number by default.
14 CHANGE (+) select Speed No. if you want to
change it
15 keypad keys enter a different speed number, if
desired

61
 Phonebook

Press To
16 OK (+) save the modified speed number
If your chosen speed number is
already assigned to another entry,
you are asked if you want to replace
that entry.
17 SELECT (+) select MORE if you want to create
another entry with the same Name
Note: You must enter a name and
number to use this option.

Complete Phonebook Entry

When you are finished entering information for a phonebook
entry:

Press To
DONE (-) store the entry and return to the
phonebook list

Recording a Voice Name For a

Phonebook Entry
You can record a voice name when you create a new phonebook
entry, or when you edit a previously stored phonebook entry. This
lets you use voice dial to call the number without dialing (see
“Voice Dial” on page 64).
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and

62
 Phonebook

speak directly into the phone’s microphone in a normal tone of

voice.
Find the Feature M > Phonebook

Do This To
1 Press S scroll to the entry that needs a
voice name
2 Press VIEW (+) display the entry’s detailed view
3 Press EDIT (+) edit the phonebook entry
4 Press S scroll to Voice Name
5 Press RECORD (+) begin the recording process
The phone displays Press Voice
key then say name.
6 Press and release the record the voice name
voice key on the right The phone displays Press Voice
side of your phone and Key then REPEAT name.
say the entry’s name (in
two seconds)
7 Press the voice key and confirm the voice name
repeat the name The phone displays Trained:
Voice Name.
8 Press DONE (-) store the voice name

Dialing a Phonebook Entry

You can use the phonebook list, voice dial, speed dial, or
one-touch dial to call a number (or send a text message to an

63
 Phonebook

email address) stored in your phonebook. To use speed dial, see

“Dialing With Speed Dial” on page 30. To use one-touch dial,
see “Dialing With One-Touch Dial” on page 31.

Phonebook List
To call a number or send email to an entry in the phonebook list:
Find the Feature M > Phonebook

Press To
1 S scroll to the entry you want to call
2 N send the call (for a phone number)
or
open a new message form with the
entry’s address in the To field (for
email entries)

Voice Dial
To call a number or send an email using voice dial:

Do This Result
Press and release the Your phone goes to the entry in
voice key on the right the phonebook list, repeats the
side of your phone and voice name, waits two seconds,
say the entry’s name (in then automatically dials the call
two seconds). (for a phone number) or opens a
new message form (for an email
address).

64
Radio
You can use your phone to tune, store presets, and
listen to FM radio stations when the optional Motorola
Original™ FM Stereo Radio Headset accessory is
plugged into the phone’s accessory connector port.

Turning the Radio On and Off

Press To
Radio (+) turn the radio on and off

Alternatively, you can use the following procedure:

Press To
1 M open the menu
2 S scroll to Radio
3 On (+) or Off (+) turn the radio on or off

Note: The Radio (+) soft key option and Radio menu feature
are displayed only when the FM Stereo Radio Headset is plugged
into the accessory connector port.

Tuning a Station
Do This To
Press S scroll up or down to the next frequency
or
Press and hold S scroll up or down to the next available
stereo station

65
 Radio

Storing a Preset
To store a station to a preset that you can recall later:

Do This To
Press and hold a number assign its preset number to the
key (1 to 9) tuned station

Selecting a Preset
To select a preset radio station:

Press To
a number key (1 to 9) tune the station stored at that
preset location

Sending and Receiving Calls With the

Radio On
Your phone interrupts the radio signal and rings or vibrates as
usual to notify you of an incoming call, message, or other event.
When you receive a call:

Do This To
Press IGNORE (-) ignore the call
Press ANSWER (+) answer the call
or Note: You can use the FM
Press the button on the Stereo Radio Headset
FM Stereo Radio Headset microphone to converse with
microphone the other party during a call.

66
 Radio

To end the call and resume the FM broadcast:

Do This To
Press O end the call
or
Press and hold the button
on the FM Stereo Radio
Headset microphone

Turn the radio off before dialing outgoing calls from the phone
keypad. You do not have to turn off the FM radio feature to dial
emergency numbers, or numbers selected from your phonebook
or other lists.
Tip: To dial a recently called number, press N or the button on
the FM Stereo Radio Headset microphone to go to the dialed
calls list. For more information, see “Recent Calls” on page 47.

67
Messages—Voicemail

You can listen to your voicemail messages by calling

your network voicemail phone number. Voicemail
messages are stored on the network—not on your
phone. Contact your service provider for more details.

Storing Your Voicemail Number

Store your voicemail number in your phone to make it faster and
easier to use voicemail. Your voicemail number is provided by
your service provider.
Find the Feature M > Messages
M > VoiceMail Setup

Press To
1 keypad keys enter the phone number for your
voicemail
2 OK (+) store the number

Receiving a New Voicemail Message

When you receive a voicemail message, your phone displays the
& (voice message waiting) indicator and a New VoiceMail
notification. (Some networks only indicate when you have
messages, whether they are new or not.) If reminders are turned
on, your phone sends a reminder every five minutes until you
close the new message notification, listen to the message, or
turn off your phone.

68
 Messages—Voicemail

From the new message notification:

Do This To
Press CALL (+) call your voicemail phone number
or and listen to the message
Press and hold 1

Listening to a Voicemail Message

To listen to your voicemail messages at any time:
Find the Feature M > Messages > VoiceMail

Your phone calls the voicemail phone number you stored. If you
do not have a voicemail number stored, the phone guides you
through storing a number.
Shortcut: You can also press and hold 1 to listen to your
voicemail message(s). A = (voicemail) indicator is printed on
the 1 key as a function reminder.

Turning Off the Voice Message Waiting

Indicator
When you receive a voicemail message, your phone displays the
& (voice message waiting) indicator until you listen to the
message. To clear the voice message waiting indicator manually,
you can reset the voicemail counter to zero.
Find the Feature M > Messages
M > Clear Count

69
Messages—Text

Text messages are brief messages that you can send

and receive (such as Where are we meeting?).
Received messages appear on your phone display or
in your text message inbox.
Quick notes are pre-written text messages that you can
customize and send quickly.
Your text message inbox must be set up before you can send and
receive these messages. The total number of messages the inbox
can hold depends on the length of the messages, and the
number of other messages and drafts stored in your phone.

Setting Up the Text Message Inbox

Note: Your service provider may have already programmed the
text message inbox settings for you.
Find the Feature M > Messages
M > Text Msg Setup

Press To
1 CHANGE (+) change the Cleanup setting
2 S scroll to the number of days that
messages should stay in the text
message inbox, or the number of
messages that should be kept in the
inbox

70
 Messages—Text

Press To
3 SELECT (+) select the cleanup setting
If you select Custom, continue.
Otherwise, go directly to step 8 to
complete the procedure.
4 S scroll to the number of days or
messages
5 } (+) move to the type identifier
6 S scroll to days or msgs
7 DONE (-) store the custom cleanup period
8 DONE (-) save the text message inbox settings

Receiving a Text Message

Note: Your text message inbox must be set up before you can
receive text messages.
When you receive a new message, your phone displays the X
(message waiting) indicator and a New message notification,
and gives an alert. If reminders are turned on, your phone sends
a reminder every five minutes until you close the new message
notification, read the message, or turn off your phone.
From the new message notification:

Press To
READ (+) open the message (or your text
message inbox if there are multiple
messages)

71
 Messages—Text

As memory space for storing messages gets close to full, the X

(message waiting) indicator flashes and your phone displays
Memory is Low! when you receive a new message. When no
more messages can be stored, your phone displays Memory is
Full! and the network temporarily holds your new messages. To
receive these new messages, you must delete some existing
messages from your inbox, outbox, or drafts folder.

Reading, Locking, or Deleting a Text

Message
You can open your text message inbox to read, lock, or delete
messages at any time.
Messages in the text message inbox are sorted from newest to
oldest. The oldest messages are deleted automatically as
specified by the inbox cleanup setting (see “Setting Up the Text
Message Inbox” on page 70). If you want to save a message,
you should lock it to prevent it from being deleted during
cleanup.
Find the Feature M > Messages > Text Msgs

Press To
1 S scroll to the message you want
(d = unread and urgent, n = read,
f = read and locked)
2 READ (+) open the message

72
 Messages—Text

Press To
3 SAVE (-) close the message without changes
or
DELETE (+) delete the message
or
M open the Text Msg Menu and scroll
to other operations, such as Lock/
Unlock

Sending a Text Message

You can create and send a text message to one or more
recipients. The text message feature lets you manually enter each
recipient’s phone number or email address, or select one or more
numbers/addresses from the phonebook or recent calls lists.
Note: When you manually enter phone numbers or email
addresses in the To field, you must insert a space between each
phone number/address. Press 1 one time, wait for the space
to appear, then enter the next phone number or email address.
Find the Feature M > Messages
M > Create Message

Press To
1 CHANGE (+) select To

73
 Messages—Text

Press To
2 keypad keys enter one or more phone numbers or
email addresses where you want to
send the message
Tip: Remember to press 1 one
time to insert a space between each
phone number/address that you enter
manually.
or
BROWSE (+) select one or more phone numbers or
email addresses from the phonebook
or recent calls lists
3 OK (+) store the number(s) and/or email
address(es)
4 CHANGE (+) select Msg
5 keypad keys enter the text message (see “Entering
Text” on page 40)
Note: Message length is limited. A
two-digit counter at the top of the
display shows how many characters
are left.
6 OK (+) store the text message
7 CHANGE (+) select Priority
8 S scroll to the priority you want
9 SELECT (+) set the priority
10 CHANGE (+) select Call

74
 Messages—Text

Press To
11 keypad keys enter the number you want your
recipient to call back (the message’s
From field)
12 OK (+) store the number
13 DONE (-) finish the message
Your phone displays
Send Message Now?
14 YES (-) send the message
or
NO (+) cancel the message or save it as a
draft
A saved message is stored in the
drafts folder, where you can edit it
and send it at a later time.

Sending a Quick Note Text Message

Quick notes are short, pre-written text messages that you
can create, select, edit, and send quickly (for example,
Meet me at ...). You can also create new quick note messages
and store them for later use.
To send a quick note message:
Find the Feature M > Messages > Quick Notes

Press To
1 S scroll to the quick note

75
 Messages—Text

Press To
2 READ (+) read the quick note
or
M open the Quick Note Menu to
perform other procedures as
described in the following list

The Quick Note Menu includes the following options:

Option Description
New Open an editor where you can create a
new quick note.
Enter text and press OK (+) to save it as a
quick note.
Edit Open an editor where you can edit the
selected quick note.
Edit the quick note text and press OK (+)
to save your changes.
Delete Delete the selected quick note.

76
 Messages—Text

Option Description
Send Open a new message, with the selected
quick note text in the Msg field.
Complete the other fields in the message
(for details, see “Sending a Text Message”
on page 73).
To send the quick note to multiple
recipients, enter multiple phone numbers
and/or email addresses in the To field as
described in step 2 of the procedure for
“Sending a Text Message” on page 73.

77
Voice Notes
The voice note feature lets you record personal messages or
phone calls. You can play back a voice note at any time. There
are no pre-recorded voice notes on your phone.

Recording a Voice Note

Use this procedure to record a voice note when the idle display is
visible, or use it during a phone call to record the call. Your
phone plays an alert tone to notify the other party that the call is
being recorded.
Note: Recording phone calls is subject to varying state and
federal laws regarding privacy and recording of conversations.
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
speak directly into the phone’s microphone in a normal tone of
voice.

Do This Result
1 Press and hold the voice A tone sounds in the
key on the right side of earpiece and the phone
your phone for the duration displays the Recording
of the recording. Voice Note message.
2 Speak your voice note into The phone records the
the phone while continuing message and displays a
to hold the voice key. recording timer.
3 Release the voice key to The phone displays the voice
stop recording. notes list number and the
total recording time.

78
 Voice Notes

Playing a Voice Note

To play a recorded voice note:
Find the Feature M > Voice Notes

Press To
1 S scroll to the voice note
2 PLAY (+) play the voice note

When an optional Motorola Original™ headset accessory or FM

Stereo Radio Headset accessory is connected to your phone,
voice note playback is automatically routed to the headset.
Tip: You can play a voice note while taking a call. It won’t be
transmitted to the other party.

79
Micro-Browser

The micro-browser lets you access Web pages on

your phone. Contact your service provider to set up
access, if necessary.

Starting a Micro-Browser Session

To open the micro-browser:
Find the Feature M > Browser

The micro-browser displays the home page set up by your service

provider.

Press To
1 S scroll to a bookmark or service
2 SELECT (+) select the service

Shortcut: If you open a text message with a Web address

(URL) embedded in it, you can press M > Go To to launch the
micro-browser and go directly to the URL. If more than one URL
is embedded, you can select one from a list.
If you are unable to establish a network connection with the
micro-browser, contact your service provider.

80
 Micro-Browser

Interacting With Web Pages

You can perform the following operations on a Web page:

Do This To
Press S scroll through a text message
Press S and then scroll through and select items in a
SELECT (+) list
Press keypad keys enter requested information
and then OK (+) Tip: Press * to delete one letter
at a time if you make a mistake.
Press S to scroll to a call the number from the
phone number on a Web micro-browser
page, then press N
Press * go back to the previous Web page
Press M open the Browser Menu

81
Adjusting Your Settings

You can adjust a wide variety of phone settings to suit your

needs.

Ring Styles
Your phone rings or vibrates to notify you of an incoming call,
message, or other event. This ring or vibration is called an alert.
You can select one of five different alert styles:

w Loud ring x Soft ring

y Vibrate u Ring and vibrate
t Silent
The alert setting indicator in your display shows the current alert
style (see illustration on page 23).
Each alert style contains settings for ringer and keypad volume. It
also includes alert tone settings for different events: incoming
calls, text messages, voicemail messages, data calls, fax calls,
alarms, and reminders. You can modify the settings in each style.

Select an Alert Style

Find the Feature M > Settings > Ring Styles
> Style

Press To
1 S scroll to the alert style you want to
use

82
 Adjusting Your Settings

Press To
2 SELECT (+) select the alert style
The phone displays the
Changed: Style message.

Customize an Alert Style

You can customize an alert style by changing the alerts used for
specific events (such as incoming calls, text messages, etc.). Your
phone includes multiple preset alert tones and vibrations. Any
changes you make are saved to the current alert style.
Tip: This feature also lets you set the alert style’s ringer volume
and keypad volume.
Find the Feature M > Settings > Ring Styles
> Style Detail
Note: Style represents the name of the current alert style.

Press To
1 S scroll to the event for which you want
to set a new alert
2 CHANGE (+) select the event
The phone displays the list of
available alerts.
3 S scroll to the alert you want for the
event

83
 Adjusting Your Settings

Press To
4 SELECT (+) select the alert
The phone displays the
Changed: Event Alert message.

Use the My Tones Feature

You can create custom alert tones for your phone. The tones you
create appear in the list of available alerts (see “Customize an
Alert Style” on page 83).
Creating a Tone
Find the Feature M > Settings > Ring Styles
> My Tones > [New Tone]

Press To
1 CHANGE (+) select Notes
2 keypad keys enter notes for the tone
3 OK (+) store the notes
4 CHANGE (+) select Name
5 keypad keys enter the name for the tone
6 OK (+) store the name
7 DONE (-) store the tone

84
 Adjusting Your Settings

Entering Notes
To create a new tone, use the keypad keys to enter each note in
turn. You can modify a note’s pitch, octave, or length by entering
an octave/note/length combination as described below:

Key Note or Option Description

1 1 set octave one
2 set octave two
3 set octave three
2 A note A
B note B
C note C
3 D note D
E note E
F note F
4 G note G
R rest
7 # sharp
b flat
0 q quarter note or quarter rest
h half note or half rest
w whole note or whole rest

85
 Adjusting Your Settings

Enter a note as follows:

Task Action
Change the Set the new octave (1, 2, or 3) before
octave selecting the note. The new octave applies
to the note and all following notes until
you change it again.
Select the note Press a keypad key to enter a note.
(required)
Change a note to Enter a sharp or flat (# or b) after selecting
a sharp or flat the note.
Some sharps and flats are played as
standard notes. For example, B# is the
same as C. Press S to scroll to valid
notes when entering a new note.
Change a note’s Set the new length (q, h, or w) after
length selecting the note. The new length applies
to the note and all following notes until
you change it again.
Add a rest Enter one or more rests (R characters) as
needed in the tone sequence. You can set
the length of the rest by entering a q, h, or
w character after the rest, just as you can
for a note.
Listen to a new Press M to enter the Compose Menu,
tone as you and select Play All to play the notes you
compose it have entered.

86
 Adjusting Your Settings

Playing a Tone
Find the Feature M > Settings > Ring Styles
> My Tones

Press To
1 S scroll to the tone you want
2 M open the My Tones Menu
3 S scroll to Play
4 SELECT (+) select Play
The phone displays the playback
meter and plays the tone.
5 PLAY (+) play the tone again
or
CANCEL (-) return to the my tones list

Editing a Tone
You cannot edit the standard tones included with your phone. To
edit a custom tone that you created:
Find the Feature M > Settings > Ring Styles
> My Tones

Press To
1 S scroll to the tone you want to edit
2 EDIT (+) open the tone details
3 S scroll to the details you want to edit
(Name or Notes)

87
 Adjusting Your Settings

Press To
4 CHANGE (+) select the details you want to edit
5 keypad keys enter new text or notes
6 OK (+) store the details

Deleting a Tone
You cannot delete the standard tones included with your phone.
To delete a custom tone that you created:
Find the Feature M > Settings > Ring Styles
> My Tones

Press To
1 S scroll to the tone you want
2 M open the My Tones Menu
3 S scroll to Delete
4 SELECT (+) select Delete
5 YES (-) confirm the deletion

Reordering Menu Items

You can customize the order of the items in your phone’s main
menu, depending upon your usage.

Find the Feature M > Settings

> Other Settings
> Personalize > Main Menu

88
 Adjusting Your Settings

Press To
1 S scroll to the menu item you want to
move
2 GRAB (+) grab the menu item you want to
move
3 S move the item up or down the menu
4 INSERT (+) insert the item in the new location

Customizing a Soft Key Function

You can relabel the soft keys (- and +) to access different
main menu items from the idle display.
Find the Feature M > Settings
> Other Settings
> Personalize > Keys

Press To
1 S scroll to Left or Right
2 CHANGE (+) open the key editor
3 S scroll to the new key function
4 CHANGE (+) confirm the new function
The key will have the new function
whenever the phone is idle.

89
Security

Assigning a New Code or Password

Your phone’s four-digit unlock code and the six-digit security
code (originally set to 000000) are set at the factory. Your service
provider may reset these numbers before you receive your
phone.
If your service provider has not reset these numbers, we
recommend that you change them to prevent other users from
accessing your personal information or modifying your phone
settings. The unlock code must contain four digits, and the
security code must contain six digits. Be sure to make a note of
the new numbers.

Locking and Unlocking Your Phone

You can lock your phone manually or set your phone to lock
automatically whenever you turn it off.
When you try to use a locked phone, it asks you to enter the
unlock code. A locked phone still rings or vibrates for incoming
calls or messages, but you must unlock it to answer.
You may be able to make emergency calls on your phone even
when it is locked. See “Dialing an Emergency Number” on
page 29.

90
 Security

Lock Your Phone Manually

Find the Feature M > Settings > Security
> Phone Lock > Lock Now

Press To
1 keypad keys enter your four-digit unlock code
2 OK (+) lock the phone

Set Your Phone to Lock Automatically

You can set your phone to lock every time you turn it off:
Find the Feature M > Settings > Security
> Phone Lock
> Automatic Lock > On

Press To
1 keypad keys enter your four-digit unlock code
2 OK (+) set the phone to lock automatically

Unlock Your Phone

At the Enter Unlock Code prompt:

Press To
1 keypad keys enter your four-digit unlock code
2 OK (+) unlock your phone

91
 Security

Locking and Unlocking Your Keypad

You can lock your phone keypad to prevent accidental use. This
feature is useful in situations where an accidental keypress might
inadvertently dial an emergency number or one-touch dial
number (for example, when carrying your phone in a purse or
pocket).

Press To
M* lock or unlock your keypad

Note: Incoming calls and messages unlock the keypad.

92
Troubleshooting

Check these questions first if you have problems with your

phone:

Question Answer
Is your phone setPress M #. If you do not see your
up correctly? phone number, contact your service
provider.
Is your battery The battery level indicator should have
charged? Do you at least one segment showing (C). If
see B in the it does not, recharge your battery. (See
display? “Charging the Battery” on page 18 and
“Battery Use” on page 26.)
Does the handset Make sure that your antenna is fully
have a signal? extended (if applicable). The signal
Do you see j in strength indicator should have at least
the display? one segment showing (1). If it does
not, move to an area with a stronger
signal to use your phone.
Is the earpiece Press the upper volume key on the side
volume too low of the phone.
or does the
phone not ring?

93
 Troubleshooting

Question Answer
Has the phone Dropping your phone, getting it wet, or
been damaged, using a non-Motorola battery or battery
dropped, or charger can damage the phone. The
gotten wet? phone’s limited warranty does not cover
Was a liquid damage or damage caused from
non-Motorola using non-Motorola accessories.
battery or
battery charger
used?

The following refer to specific problems:

Problem Solution
I pressed the Be sure to press and hold Pthe power
power key, but key until the display appears and you
nothing hear an audible alert (this could take a
happened. couple of seconds). If nothing happens,
check that a charged battery is
installed. (See “Installing the Battery”
on page 17.)
The display says: Enter the factory-preset unlock code, or
Enter Unlock the last four digits of your phone
Code. How do I number. (See “Locking and Unlocking
unlock my Your Phone” on page 90.) If this fails,
phone? call your service provider (the company
that sends you your monthly wireless
service bill).

94
 Troubleshooting

Problem Solution
I cannot send/ Make sure that your antenna is fully
receive calls. extended (if applicable) and that you
have a phone signal (see the “Signal
Strength Indicator” item on page 23).
Avoid electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Restrict Calls feature turned on. If
you know the unlock code, you can
change this setting in the security menu
(M > Settings > Security).
I cannot open my Before you can use text or information
inbox. services messages, you must set up the
appropriate inbox. See “Setting Up the
Text Message Inbox” on page 70.
My phone’s You can use the Contrast feature (see
display is too page 57) to change the level of contrast
dark. in your phone display.
You can also use the Backlight feature
(see page 56) to change the length of
time that your phone’s backlight display
stays on.

95
 Troubleshooting

Problem Solution
I am unable to Try moving to a quieter location to make
record a voice your voice recording. Hold the phone
note or voice about four inches (10 centimeters) away
name. from your mouth, and speak directly
into your phone’s microphone in a
normal tone of voice.
I launched the You may be in an area without service.
micro-browser If you have wireless service, look in the
but the display display for the digital signal indicator
says: Service Not (F). If you do not see the indicator, you
Available. may be in an area that has only analog
service or no service at all. If you see the
digital signal indicator, you may be
connected to a digital network that
does not support Internet access.
I launched the Try again in a few minutes. The servers
micro-browser may be temporarily busy.
but the display
says: Data Server
Unavailable.

96
Programming Instructions

Follow this procedure if you need to program your phone’s

phone number or system ID.
Note: Programming is normally done by a trained technician at
the site of purchase. Users should not make changes other than
ones in the following procedure.
Before programming, ask your service provider for your:
• 10-digit MIN (Mobile Identification Number)
• 8- to 15-digit IMSI (International Mobile Service Identifier)
• 8- to 15-digit MDN (Mobile Directory Number)
• 5-digit AMPS SysID number
• 5-digit CDMA SysID number

Do This To
1 Press 7 4 6 6 3 open the user activation
#MM menu
(These keys spell P-H-O-N-E
+ # M M).
2 Press SELECT (+) select NAM1
3 Press the keypad keys for the open the MIN display and
10-digit MIN enter the new MIN
4 Press OK (+) store the new MIN
5 Similarly, enter appropriate numbers for the IMSI, MDN,
AMPS SysID, and CDMA SysID
6 Press DONE (-) close the NAM1 list
7 Press BACK (-) close the user activation
menu

97
Specific Absorption Rate
Data

This model phone meets the government’s

requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the U.S. Federal
Communications Commission for the United States and by
Health Canada for Canada. These limits are part of
comprehensive guidelines and establish permitted levels of RF
energy for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons, regardless of
age or health.
The exposure standard for wireless mobile phones employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC and by Health Canada is 1.6
W/kg.1 Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry Canada with the
phone transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the phone
while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the network.

98
In general, the closer you are to a wireless base station antenna,
the lower the power output.
Before a phone model is available for sale to the public in the
U.S. and Canada, it must be tested and certified to the FCC and
Industry Canada that it does not exceed the limit established by
each government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use
at the ear is 1.55 W/kg2, and when worn on the body, as
described in this user guide, is 1.41 W/kg.2 (Body-worn
measurements differ among phone models, depending upon
available accessories and regulatory requirements). While there
may be differences between the SAR levels of various phones
and at various positions, they all meet the governmental
requirements for safe exposure.
The FCC and Industry Canada have granted an Equipment
Authorization for this model phone with all reported SAR levels
evaluated as being in compliance with the FCC and Health
Canada RF exposure guidelines. SAR information on this model
phone is on file with the FCC and can be found under the Display
Grant section of:
http://www.fcc.gov/oet/fccid
after searching on FCC ID IHDT56AL1. You may also refer to
Motorola’s Web site:
http://www.motorola.com/rfhealth

99
 Additional information on Specific Absorption Rates (SAR) can
be found on the Cellular Telecommunications & Internet
Association (CTIA) Web site:
http://phonefacts.net
or the Canadian Wireless Telecommunications Association
(CWTA) Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones
used by the public is 1.6 watts/kg (W/kg) averaged over one gram of
tissue. The standard incorporates a substantial margin of safety to
give additional protection for the public and to account for any
variations in measurements.
2. Additional related information includes the Motorola testing
protocol, assessment procedure, and measurement uncertainty
range for this product.
ITC01-064

100
The U.S. Food and Drug
Administration's Center for Devices
and Radiological Health Consumer
Update on Mobile PhonesAdditional Health and Safety Information

FDA has been receiving inquiries about the safety of mobile

phones, including cellular phones and PCS phones. The following
summarizes what is known—and what remains unknown—
about whether these products can pose a hazard to health, and
what can be done to minimize any potential risk. This
information may be used to respond to questions.
Why the concern?
Mobile phones emit low levels of radio frequency energy (i.e.,
radio frequency radiation) in the microwave range while being
used. They also emit very low levels of radio frequency energy
(RF), considered non-significant, when in the stand-by mode. It
is well known that high levels of RF can produce biological
damage through heating effects (this is how your microwave
oven is able to cook food). However, it is not known whether, to
what extent, or through what mechanism, lower levels of RF
might cause adverse health effects as well. Although some
research has been done to address these questions, no clear
picture of the biological effects of this type of radiation has
emerged to date. Thus, the available science does not allow us to
conclude that mobile phones are absolutely safe, or that they are
unsafe. However, the available scientific evidence does not
demonstrate any adverse health effects associated with the use
of mobile phones.

101
What kinds of phones are in question?
Questions have been raised about hand-held mobile phones, the
kind that have a built-in antenna that is positioned close to the
user's head during normal telephone conversation. These types
of mobile phones are of concern because of the short distance
between the phone's antenna—the primary source of the RF—
and the person's head. The exposure to RF from mobile phones
in which the antenna is located at greater distances from the
user (on the outside of a car, for example) is drastically lower
than that from hand-held phones, because a person's RF
exposure decreases rapidly with distance from the source. The
safety of so-called “cordless phones,” which have a base unit
connected to the telephone wiring in a house and which operate
at far lower power levels and frequencies, has not been
questioned.
How much evidence is there that hand-held mobile
phones might be harmful?
Briefly, there is not enough evidence to know for sure, either
way; however, research efforts are on-going. The existing
scientific evidence is conflicting and many of the studies that
have been done to date have suffered from flaws in their
research methods. Animal experiments investigating the effects
of RF exposures characteristic of mobile phones have yielded
conflicting results. A few animal studies, however, have
suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. In one study, mice
genetically altered to be predisposed to developing one type of
cancer developed more than twice as many such cancers when
they were exposed to RF energy compared to controls. There is
much uncertainty among scientists about whether results
obtained from animal studies apply to the use of mobile phones.
102
First, it is uncertain how to apply the results obtained in rats and
mice to humans. Second, many of the studies that showed
increased tumor development used animals that had already
been treated with cancer-causing chemicals, and other studies
exposed the animals to the RF virtually continuously—up to 22
hours per day.
For the past five years in the United States, the mobile phone
industry has supported research into the safety of mobile
phones. This research has resulted in two findings in particular
that merit additional study:
1 In a hospital-based, case-control study, researchers looked
for an association between mobile phone use and either
glioma (a type of brain cancer) or acoustic neuroma (a
benign tumor of the nerve sheath). No statistically
significant association was found between mobile phone
use and acoustic neuroma. There was also no association
between mobile phone use and gliomas when all types of
types of gliomas were considered together. It should be
noted that the average length of mobile phone exposure in
this study was less than three years.
When 20 types of glioma were considered separately,
however, an association was found between mobile phone
use and one rare type of glioma, neuroepithelliomatous
tumors. It is possible with multiple comparisons of the same
sample that this association occurred by chance. Moreover,
the risk did not increase with how often the mobile phone
was used, or the length of the calls. In fact, the risk actually
decreased with cumulative hours of mobile phone use.
Most cancer causing agents increase risk with increased
exposure. An ongoing study of brain cancers by the

103
 National Cancer Institute is expected to bear on the
accuracy and repeatability of these results.1
2 Researchers conducted a large battery of laboratory tests to
assess the effects of exposure to mobile phone RF on
genetic material. These included tests for several kinds of
abnormalities, including mutations, chromosomal
aberrations, DNA strand breaks, and structural changes in
the genetic material of blood cells called lymphocytes. None
of the tests showed any effect of the RF except for the
micronucleus assay, which detects structural effects on the
genetic material. The cells in this assay showed changes
after exposure to simulated cell phone radiation, but only
after 24 hours of exposure. It is possible that exposing the
test cells to radiation for this long resulted in heating. Since
this assay is known to be sensitive to heating, heat alone
could have caused the abnormalities to occur. The data
already in the literature on the response of the
micronucleus assay to RF are conflicting. Thus, follow-up
research is necessary.2
FDA is currently working with government, industry, and
academic groups to ensure the proper follow-up to these
industry-funded research findings. Collaboration with the
Cellular Telecommunications Industry Association (CTIA) in
particular is expected to lead to FDA providing research
recommendations and scientific oversight of new CTIA-funded
research based on such recommendations.
Two other studies of interest have been reported recently in the
literature:
1 Two groups of 18 people were exposed to simulated mobile
phone signals under laboratory conditions while they

104
 performed cognitive function tests. There were no changes
in the subjects' ability to recall words, numbers, or pictures,
or in their spatial memory, but they were able to make
choices more quickly in one visual test when they were
exposed to simulated mobile phone signals. This was the
only change noted among more than 20 variables
compared.3
2 In a study of 209 brain tumor cases and 425 matched
controls, there was no increased risk of brain tumors
associated with mobile phone use. When tumors did exist in
certain locations, however, they were more likely to be on
the side of the head where the mobile phone was used.
Because this occurred in only a small number of cases, the
increased likelihood was too small to be statistically
significant.4
In summary, we do not have enough information at this point to
assure the public that there are, or are not, any low incident
health problems associated with use of mobile phones. FDA
continues to work with all parties, including other federal
agencies and industry, to assure that research is undertaken to
provide the necessary answers to the outstanding questions
about the safety of mobile phones.
What is known about cases of human cancer that
have been reported in users of hand-held mobile
phones?
Some people who have used mobile phones have been
diagnosed with brain cancer. But it is important to understand
that this type of cancer also occurs among people who have not
used mobile phones. In fact, brain cancer occurs in the U.S.
population at a rate of about 6 new cases per 100,000 people
105
 each year. At that rate, assuming 80 million users of mobile
phones (a number increasing at a rate of about 1 million per
month), about 4800 cases of brain cancer would be expected
each year among those 80 million people, whether or not they
used their phones. Thus it is not possible to tell whether any
individual's cancer arose because of the phone, or whether it
would have happened anyway. A key question is whether the
risk of getting a particular form of cancer is greater among
people who use mobile phones than among the rest of the
population. One way to answer that question is to compare the
usage of mobile phones among people with brain cancer with
the use of mobile phones among appropriately matched people
without brain cancer. This is called a case-control study. The
current case-control study of brain cancers by the National
Cancer Institute, as well as the follow-up research to be
sponsored by industry, will begin to generate this type of
information.
What is FDA's role concerning the safety of mobile
phones?
Under the law, FDA does not review the safety of radiation-
emitting consumer products such as mobile phones before
marketing, as it does with new drugs or medical devices.
However, the agency has authority to take action if mobile
phones are shown to emit radiation at a level that is hazardous
to the user. In such a case, FDA could require the manufacturers
of mobile phones to notify users of the health hazard and to
repair, replace or recall the phones so that the hazard no longer
exists.
Although the existing scientific data do not justify FDA
regulatory actions at this time, FDA has urged the mobile phone

106
 industry to take a number of steps to assure public safety. The
agency has recommended that the industry:
• support needed research into possible biological effects of
RF of the type emitted by mobile phones
• design mobile phones in a way that minimizes any RF
exposure to the user that is not necessary for device
function
• cooperate in providing mobile phone users with the best
possible information on what is known about possible
effects of mobile phone use on human health
At the same time, FDA belongs to an interagency working group
of the federal agencies that have responsibility for different
aspects of mobile phone safety to ensure a coordinated effort at
the federal level. These agencies are:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Health and Safety Administration
• National Telecommunications and Information
Administration
The National Institutes of Health also participates in this group.
In the absence of conclusive information about any
possible risk, what can concerned individuals do?
If there is a risk from these products—and at this point we do
not know that there is—it is probably very small. But if people
are concerned about avoiding even potential risks, there are
simple steps they can take to do so. For example, time is a key

107
 factor in how much exposure a person receives. Those persons
who spend long periods of time on their hand-held mobile
phones could consider holding lengthy conversations on
conventional phones and reserving the hand-held models for
shorter conversations or for situations when other types of
phones are not available.
People who must conduct extended conversations in their cars
every day could switch to a type of mobile phone that places
more distance between their bodies and the source of the RF,
since the exposure level drops off dramatically with distance. For
example, they could switch to:
• a mobile phone in which the antenna is located outside the
vehicle
• a hand-held phone with a built-in antenna connected to a
different antenna mounted on the outside of the car or built
into a separate package
• a headset with a remote antenna to a mobile phone carried
at the waist
Again, the scientific data do not demonstrate that mobile
phones are harmful. But if people are concerned about the radio
frequency energy from these products, taking the simple
precautions outlined above can reduce any possible risk.
Where can I find additional information?
For additional information, see the following Web sites:
Federal Communications Commission (FCC) RF Safety
Program (select “Information on Human Exposure to RF Fields
from Cellular and PCS Radio Transmitters”):
http://www.fcc.gov/oet/rfsafety

108
World Health Organization (WHO) International Commission
on Non-Ionizing Radiation Protection (select Qs & As):
http://www.who.int/emf
United Kingdom, National Radiological Protection
Board: http://www.nrpb.org.uk
Cellular Telecommunications Industry Association (CTIA):
http://www.wow-com.com
U.S. Food and Drug Administration (FDA) Center for Devices
and Radiological Health: http://www.fda.gov/cdrh/consumer/

1. Muscat et al. Epidemiological Study of Cellular Telephone Use and

Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20;
Long Beach, California.
2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other
laboratory assays. In: Annual Meeting of the Environmental Mutagen
Society; March 29, 1999, Washington, D.C.; and personal communication,
unpublished results.
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey,
A. Effect of a 915-MHz simulated mobile phone signal on cognitive function
in man. Int. J. Radiat. Biol., April 8, 1999.
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol.,
15: 113-116, 1999.
ITC00-010

109
Warranty
Limited Warranty for Motorola Personal
Communications Products and Accessories
Purchased in the United States and Canada
I. What This Warranty Covers
Defects in materials and workmanship in the following new
“Products” manufactured, sold or certified by Motorola, with
which this limited warranty is included in/on the package:
(a) wireless cellular telephones, pagers and two-way radios that
operate via “Personal Radio Service” (such as Family Radio
Service and General Mobile Radio Service), together with
software imbedded in any of these products, and (b) subject to
the following exceptions, accessories or software sold for use
with these products.
• Battery Exception. This limited warranty extends only to
batteries in which the fully-charged capacity falls below
80% of rated capacity and batteries that leak;
• Software Exceptions. This limited warranty extends only to
physical defects in the media (such as CD-ROM) that
tangibly embodies each copy of any software sold and/or
certified by Motorola for use with Products. Software that is
not tangibly embodied in media and that is purchased
separately from Products (such as software that is
downloaded from the internet) comes “as is” and
without warranty.

110
 Warranty

II. What the Period of Coverage Is

Subject to the following exceptions, one year from the date the
Products are purchased by the first end-user:
• 90-Day Warranty Exception. The warranty is for 90 days for:
(a) any software tangibly embodied in media or (b) any
accessories for two-way radios that are covered by this
warranty, as described in Section I, above.
• Limited Lifetime Warranty Exception. The warranty is a
limited lifetime warranty for the lifetime of ownership by
the first end-user of the following products, only:
(a) decorative covers, including bezel, PhoneWrap™ or
case (any model); and (b) ear buds and boom headsets that
transmit mono sound through a wire connection (this does
not include ear buds or boom headsets that either transmit
stereo sound or that are wireless, or both).
• Repair/Replacement Exception. The warranty is for the
balance of the original warranty or for 90 days from the
date returned and delivered to the first end-user, whichever
is longer.
III. Who is Covered
This warranty extends to you only if you are the first end-user
purchaser.
IV. What We Will Do to Correct Warranty Problems
At no charge to you, we have the option to repair or replace the
Products that do not conform to the warranty, or to refund the
Products’ purchase price. We may use functionally equivalent

111
 Warranty

reconditioned/refurbished/pre-owned or new Products or parts.

No software updates are provided.
V. How to Get Warranty Service
PLEASE CALL US — DO NOT SHIP:
USA Canada
Cellular 1-800-331-6456 All Products
Paging 1-800-548-9954 1-800-461-4575
FRS Radios 1-800-353-2729 TTY (Text Telephone)
TTY (Text Telephone) 1-888-390-6456
1-888-390-6456
Accessories and software—call the number designated for the
product with which they are used.
You will receive instructions on how to ship the Products to
Motorola or our designated resource. If instructed to ship the
Products, you must ship them with freight, duties and insurance
prepaid. Regardless of where you are instructed to return the
Products, you must include: (a) a copy of your receipt, bill of sale
or other comparable proof of purchase; (b) a written description
of the problem; (c) the name of your service provider (if this
Product requires subscription service); (d) the name and location
of the installation facility (if applicable) and, most importantly;
(e) your address and telephone number. If requested, you must
also return all detachable parts such as antennas, batteries and
chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
For Products we ask you ship to us, we will ship repaired or
replacement Products at our expense for the freight and
insurance, but at your expense for any duties. If additional

112
 Warranty

information is needed, please contact us at the telephone

number listed above.
VI. What This Warranty Does Not Cover
• Products that are operated in combination with
ancillary or peripheral equipment or software not
furnished or otherwise certified by Motorola for
use with the Products (“ancillary equipment”), or
any damage to the Products or ancillary equipment
as a result of such use. Among other things,
“ancillary equipment” includes batteries, chargers,
adaptors, and power supplies not manufactured or
supplied by Motorola. Any of these voids the
warranty.
• Someone other than Motorola (or its authorized service
centers) tests, adjusts, installs, maintains, alters, modifies or
services the Products in any way. Any of these voids the
warranty.
• Rechargeable batteries that: (a) are charged by other than
the Motorola-approved battery charger specified for
charging such batteries; (b) have any broken seals or show
evidence of tampering; (c) are used in equipment other
than the Product for which they are specified; or (d) are
charged and stored at temperatures greater than 60
degrees centigrade. Any of these voids the warranty.
• Products that have: (a) serial numbers or date tags that
have been removed, altered or obliterated; (b) board serial
numbers that do not match each other, or board serial
numbers that do not match the housing; or

113
 Warranty

(c) nonconforming or non-Motorola housings or parts. Any

of these voids the warranty.
• Defects or damage that result from: (a) use of the Products
in a manner that is not normal or customary; (b) improper
operation or misuse; (c) accident or neglect such as
dropping the Products onto hard surfaces; (d) contact with
water, rain, extreme humidity or heavy perspiration;
(e) contact with sand, dirt or the like; or (f) contact with
extreme heat, or spills of food or liquid.
• Physical damage to the surface of the Products, including
scratches, cracks or other damage to a display screen, lens
or other externally exposed parts.
• Failure of Products that is due primarily to any
communication service or signal you may subscribe to or
use with the Products.
• Coil cords that are stretched or that have any broken
modular tabs.
• Leased Products.
Flat-rate repair rates may apply to Products not covered by this
warranty. To obtain information about Products needing repairs
that are not covered by this warranty, please call the telephone
number previously listed. We will provide information on repair
availability, rates, methods of payment, where to send the
Products, etc.
VII. Some Other Limitations
This is Motorola’s complete warranty for the Products,
and states your exclusive remedies. This warranty is
114
 Warranty

given in lieu of all other express warranties. Implied

warranties, including without limitation, the implied
warranties of merchantability and fitness for a
particular purpose, are given only if specifically
required by applicable law. Otherwise, they are
specifically excluded.
No warranty is made as to coverage, availability, or
grade of service provided by the Products, whether
through a service provider or otherwise.
No warranty is made that the software will meet your
requirements or will work in combination with any
hardware or applications software products provided
by third parties, that the operation of the software
products will be uninterrupted or error free, or that all
defects in the software products will be corrected.
In no event shall Motorola be liable, whether in
contract or tort (including negligence) for damages in
excess of the purchase price of the Product, or for any
indirect, incidental, special or consequential damages
of any kind, or loss of revenue or profits, loss of
business, loss of information or data, or other financial
loss arising out of or in connection with the ability or
inability to use the Products, to the full extent these
damages may be disclaimed by law.
VIII. Patent and Software Provisions
At Motorola’s expense, we will defend you, and pay costs and
damages that may be finally awarded against you, to the extent
that a lawsuit is based on a claim that the Products directly

115
 Warranty

infringe a United States patent. Our obligation is conditioned on:

(a) you notifying us promptly in writing when you receive notice
of the claim; (b) you giving us sole control of the defense of the
suit and all negotiations for its settlement or compromise; and
(c) should the Products become, or in Motorola's opinion be
likely to become, the subject of a claim of infringement of a
United States patent, you permit us, at our option and expense,
either to: procure for you the right to continue using the
Products; replace or modify them so that they become
non-infringing; or grant you a credit for such Products, as
depreciated, and accept their return. The depreciation will be an
equal amount per year over the lifetime of the Products, as
established by Motorola.
Motorola will have no liability to you with respect to any claim of
patent infringement that is based upon the combination of the
Products or parts furnished under this limited warranty with
ancillary equipment, as defined in VI., above.
This is Motorola’s entire liability with respect to
infringement of patents by the Products.
IX. State Law and Other Jurisdiction Rights
Some states and other jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, or limitation
on the length of an implied warranty, so the above limitations or
exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights, which vary from jurisdiction to jurisdiction.

116
 Warranty

To obtain information on Motorola Personal Communications

Products, including warranty service, accessories and optional
Extended Warranties on selected Products, please call:
USA Canada
Cellular 1-800-331-6456 All Products
Paging 1-800-548-9954 1-800-461-4575
FRS Radios 1-800-353-2729 TTY (Text Telephone)
TTY (Text Telephone) 1-888-390-6456
1-888-390-6456
Accessories and software—call the telephone number
designated above for the product with which they are used.
DO NOT SHIP PRODUCTS TO THESE ADDRESSES —
INSTEAD PLEASE CALL.
To correspond with Motorola about Products, please write us at
http://www.motorola.com or at:
In the USA: In Canada:
Motorola, Inc. Motorola Canada Limited
600 North U.S. Highway 45 5875 Whittle Road
Libertyville, IL 60048 Mississauga, ON L4Z 2H4
ITC01-078

117
Export Law Assurances

This product is controlled under the export regulations of the

United States of America and Canada. The Governments of the
United States of America and Canada may restrict the
exportation or re-exportation of this product to certain
destinations. For further information contact the U.S.
Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.

118
Index

A battery
charging for first time 18
accessories
charging with car kit 58
standard 17
extending battery life
accessories, optional 9, 65, 79
26–27, 56
accessory connector port 1
installing 17–18
alert
level indicator 24
creating 84–88
meter 52
defined 82
block cursor, defined 39
indicators 24, 82
browse text mode 40
type, selecting 83–84
browser alerts 50
alert setting indicator 24
browser. See micro-browser 51
defined 82
alert style
C
customizing 83–84
defined 82 call
setting 82–83 alert style, setting 82–83
animation 56 alert type, selecting 83–84
antenna 20 alert, creating 84–88
application, locking 54 answer options 53
Attach Number feature 31 answering 21
auto PIN dial 56 attaching phone number to
automatic redial prefix digits 31
activating 56 call waiting 34
using 28 calling card 32
data call, setting 53
B dialed calls list 33, 35, 48
emergency number 29
backlight 56
ending 20
banner text 55
119
 Index

call (continued) D
fax call, setting 53
data call
in-call timer 53
connecting to external device
incoming call type, setting
52
53
incoming call format, setting
message center, accessing
53
35
date, setting 56
muting 35
default passwords 90
placing 20
dialed calls list 33, 35, 48
received calls list 33, 35, 47
digital/analog signal indicator
receiving 21
23
restricting 54
display
sending 20
animation 56
three-way call 34
backlight 56
voice dial 33
banner text 55
Call Failed message 28
contrast 57
call timers 48
described 22–24
call waiting 34
greeting 55
caller ID 29
idle display 22
calling card call 32
language 56
calling line identification. See
zoom 25, 56
caller ID
drafts folder 51
car kit 58
DTMF tones 35, 57
charging with car kit 58
clock 24
E
contrast 57
cursor 39 earpiece
customer service, calling illustration 1
49–50 volume, adjusting 25
customizing the menu 88

120
 Index

email headset
sending 73–75 FM radio 50, 65
storing address 59 FM Stereo Radio Headset 79
emergency number 29 for hands-free use 58
end key jack 1
functions 1, 20
menu functions 36 I
ending a call 20 idle display, defined 22
Enter Unlock Code message in use indicator 23
91 inbox, text message 70
event alert 83–84 in-call timer 53
Incoming Call message 29
F incoming call type 53
fax call indicators
connecting to external device alert setting 24, 82
52 battery level 24
incoming call format, setting digital/analog signal 23
53 in use 23
flashing cursor, defined 39 menu 22
FM radio headset 50, 65 message waiting 24, 72
FM Stereo Radio Headset 79 ring alert 24, 82
for hands-free use 58 roam 23
signal strength 23
G silent alert 24, 82
greeting, display 55 vibrate alert 24, 82
voice message waiting 24,
H 68, 69
voice name 59
hands-free use 58

121
 Index

iTAP software lock

activating 44 applications 54
entering words 45–46 keypad 92
phone 90–91
J lock application feature 54
jack for hands-free headset 1 loud ring alert 24, 82

K M
key making a call 20
end 1, 20, 36 master clear 57
left soft key 1, 36, 89 master reset 57
lock 92 Memory is Full! message 72
menu 1, 21, 36 Memory is Low! message 72
power 1, 19 menu
right soft key 1, 36, 89 customizing 88–89
scroll 1, 36 entering text 40–46
send 1, 20, 21 features 47–51
voice 1, 63, 78 language, setting 56
volume control 1, 36 locking applications 54
keypad My Tones Menu 87, 88
volume, setting 83 navigating 8, 36–37
keypad, answering calls with Phonebook Menu 49, 59
53 Quick Note Menu 76–77
rearranging features 88–89
L scroll feature 56
Text Msg Menu 73
language 56 using features 8, 37–39
left soft key menu indicator 22, 24
customizing 89 menu key 1, 21, 36
functions 1, 36

122
 Index

message network settings 57

deleting 72–73 notepad 48
drafts folder 51 numeric text mode 40
inbox setup 70–71
locking 72–73 O
outbox 50 one-touch dialing 31
quick note 50, 75–77 optional accessory, defined 9
reading 72–73 optional feature, defined 9
receiving, text 71–72 outbox 50
reminders 68, 71
sending 73–75 P
text 50, 70–75
voicemail 50, 68–69 passwords
message waiting indicator 24 changing 55, 90
flashing 72 default 90
micro-browser pause character 32
browser alerts 50 phone
call a number from 81 accessories, optional 9
defined 51, 80 accessories, standard 17
functions 81 answer options 53
go to previous page 81 connecting to external device
starting 80 52
microphone 1 date, setting 56
muting a call 35 feature specifications 35, 52
my telephone number 35, 52 keypad, locking and
my tones 84–88 unlocking 92
My Tones Menu 87, 88 language, setting 56
locking 90–91
N muting a call 35
network settings 57
’n’ character 32
123
 Index

phone (continued) Phonebook Menu 49, 59

one-touch dialing 31 PIN code, dialing automatically
passwords 55, 90 56
specifications 35, 52 power key 1, 19
speed dial, using 30 predictive text entry
time, setting 56 activating 44
turning on/off 19 entering words 45–46
unlocking 19, 90–91
voice dial 33 Q
phone number quick dial
attaching to prefix digits 31 setting number 55
redialing 28 using 49–50
viewing your own 21, 35 quick note 50, 75–77
voice dial 33 defined 70
phonebook Quick Note Menu 76–77
attaching phone number to
prefix digits 31 R
dialing an entry number 63
email address 59 radio 50, 65–67
entry name 59 received calls list 33, 35, 47
fields 59 receiving a call 21
number type indicator 59 recent calls
one-touch dialing 31 attaching phone number to
phone number 59 prefix digits 31
speed dial number 30, 59, menu description 47
61–62 redial
speed dial, using 30 automatic redial 28
storing an entry 60–62 busy number 28
voice name entry 62–63
voice name indicator 59

124
 Index

reminders soft keys

text message 71 customizing 55, 89
voicemail message 68 functions 36
restricting calls 54 illustration 1
right soft key soft ring alert 24, 82
customizing 89 speed dial
functions 1, 36 changing number 61–62
ring alert number, defined 30
creating 84–88 using 30
indicators 24, 82 standby time, increasing 26
setting 82–83 style, alert
type, selecting 83–84 defined 82
ring and vibrate alert setting 82–83
indicator 82 symbol text mode 43–44
ringer symbols, entering 43–44
setting 82–83
volume, adjusting 83 T
ringer volume 25 tap method text entry 41–42
roam indicator 23 text
block cursor 39
S browse mode 40
scroll feature 56 changing text mode 40
scroll keys 1, 36 character chart 42
send key 1, 20, 21 entering from keypad
sending a call 20 40–46
short message service. See flashing cursor 39
message iTAP software predictive text
signal strength indicator 23 entry 44–46
silent alert indicator 24, 82 numeric mode 40
SMS. See message symbol chart 44
125
 Index

text (continued) voice message waiting indicator

symbol mode 43–44 24, 68, 69
tap method 41–42 voice name
text message. See message defined 62
text mode, changing 40 phonebook indicator 59
Text Msg Menu 73 recording 62–63
three-way call 34 voice note
time, setting 56 defined 78
timers 48 playing 79
travel charger 18 recording 78
voicemail 50, 68–69
U volume
unlock earpiece 25
keypad 92 keypad 83
phone 90–91 ringer 25, 83
volume keys 1, 25, 36
V
vibrate alert W
indicator 24, 82 wait character 32
setting 82–83 warranty 110–117
type, selecting 83–84 Web pages
voice dial functions 81
dialing a number 33, 64 viewing 80
recording voice name
62–63 Z
voice key zoom setting 25, 56
dialing a number 33
functions 1
recording a voice name 63
recording a voice note 78 U.S. patent Re. 34,976

126
✂

Wireless Phone Safety Tips

“Safety is your most important call!”

Your Motorola wireless telephone gives you

the powerful ability to communicate by voice—
almost anywhere, anytime, wherever wireless
phone service is available and safe conditions allow.
But an important responsibility accompanies the
benefits of wireless phones, one that every user
must uphold.
When driving a car, driving is your first
responsibility. If you find it necessary to use your
wireless phone while behind the wheel of a car,
practice good common sense and remember the
following tips:
1 Get to know your Motorola wireless phone and its
features such as speed dial and redial. If available,
these features help you to place your call without taking your
attention off the road.
2 When available, use a hands-free device. If possible,
add an additional layer of convenience to your wireless
phone with one of the many Motorola Original™ hands-free
accessories available today.

127
 ✂
3 Position your wireless phone within easy reach. Be
able to access your wireless phone without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer it
for you.
4 Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy traffic
or hazardous weather conditions. Rain, sleet, snow, ice,
and even heavy traffic can be hazardous.
5 If you receive an incoming call at an inconvenient
time do not take notes or look up phone numbers
while driving. Jotting down a “to do” list or going through
your address book takes attention away from your primary
responsibility—driving safely.
6 Dial sensibly and assess the traffic; if possible, place
calls when you are not moving or before pulling into
traffic. Try to plan calls when your car will be stationary. If
you need to make a call while moving, dial only a few
numbers, check the road and your mirrors, then continue.
7 Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations which have the potential to divert your
attention away from the road.
8 Use your wireless phone to call for help. Dial 9-1-1 or
other local emergency number in the case of fire, traffic
accident or medical emergencies.*

128
✂ 9 Use your wireless phone to help others in
emergencies. If you see an auto accident, crime in progress
or other serious emergency where lives are in danger, call
9-1-1 or other local emergency number, as you would want
others to do for you.*
10 Call roadside assistance or a special non-emergency
wireless assistance number when necessary. If you see
a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears
injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number.*

* Wherever wireless phone service is available.

129
 ✂
Check the laws and regulations on the use of
wireless telephones and their accessories in the
areas where you drive. Always obey them. The
use of these devices may be prohibited or
restricted in certain areas.

For more information,

please call
1-888-901-SAFE
or visit the
CTIA Web site at
www.wow-com.com™
ITC00-011

130
 series

DIGITAL WIRELESS TELEPHONE

8988485L07-O