Safari 11
Safari 11
Compatible with Telephones identified with this logo have reduced noise and
Hearing Aid T-Coil
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
T
TIA-1083
Table of contents
Getting started . . . . . . . . . . . . . . . . . 1 Answer a call . . . . . . . . . . . . . . . . . . . . . . 23
Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1 End a call . . . . . . . . . . . . . . . . . . . . . . . . . 23
Telephone base and charger Volume . . . . . . . . . . . . . . . . . . . . . . . . . . 24
installation . . . . . . . . . . . . . . . . . . . . . . . . . 2 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Battery installation . . . . . . . . . . . . . . . . . . . 3 Call waiting . . . . . . . . . . . . . . . . . . . . . . . 24
Battery charging . . . . . . . . . . . . . . . . . . . . 4 Handset speakerphone . . . . . . . . . . . . . . 25
Installation options . . . . . . . . . . . . . . . . . . . 5 Temporary ringer silencing . . . . . . . . . . . 25
Tabletop to wall mount installation . . . . . . 5 Temporary tone dialing . . . . . . . . . . . . . . 25
Wall mount to tabletop installation . . . . . . . 7 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Are you a new cable or VoIP Check voicemail . . . . . . . . . . . . . . . . . . . 27
subscriber? . . . . . . . . . . . . . . . . . . . . . . . . 8
Chain dialing . . . . . . . . . . . . . . . . . . . . . . 27
Did you subscribe to voicemail service from
Transfer a call . . . . . . . . . . . . . . . . . . . . . 28
your telephone service provider? . . . . . . . 8
Find handset . . . . . . . . . . . . . . . . . . . . . . 29
Telephone base layout . . . . . . . . . . . . . . . 9
Handset layout . . . . . . . . . . . . . . . . . . . . 12 Multiple handset use . . . . . . . . . . . 30
Join a call in progress . . . . . . . . . . . . . . . 30
Telephone settings . . . . . . . . . . . . 14
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the menu . . . . . . . . . . . . . . . . . . . . 14
Answer an incoming call during an
Handset ringer volume . . . . . . . . . . . . . . 14
intercom call . . . . . . . . . . . . . . . . . . . . . . 32
Telephone base ringer volume . . . . . . . . 15
Call transfer using intercom . . . . . . . . . . . 32
Ringer tone . . . . . . . . . . . . . . . . . . . . . . . 15
Quiet mode . . . . . . . . . . . . . . . . . . . . . . . 16 Directory . . . . . . . . . . . . . . . . . . . . . 34
Set date and time . . . . . . . . . . . . . . . . . . 17 About the directory . . . . . . . . . . . . . . . . . 34
LCD language . . . . . . . . . . . . . . . . . . . . . 18 Add a directory entry . . . . . . . . . . . . . . . . 35
Voicemail number . . . . . . . . . . . . . . . . . . 19 Review and dial from the directory . . . . . 37
Clear voicemail . . . . . . . . . . . . . . . . . . . . 20 Alphabetical search . . . . . . . . . . . . . . . . . 37
Key tone . . . . . . . . . . . . . . . . . . . . . . . . . 21 Edit a directory entry . . . . . . . . . . . . . . . . 38
Home area code . . . . . . . . . . . . . . . . . . . 21 Delete a directory entry . . . . . . . . . . . . . . 38
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . 22 Speed dial . . . . . . . . . . . . . . . . . . . . . . . . 39
Assign a speed dial entry . . . . . . . . . . . . 39
Telephone operation . . . . . . . . . . . 23 Reassign a speed dial entry . . . . . . . . . . 40
Make a call . . . . . . . . . . . . . . . . . . . . . . . 23
Dial a speed dial number . . . . . . . . . . . . . 40
Predial a call . . . . . . . . . . . . . . . . . . . . . . 23
Delete a speed dial entry . . . . . . . . . . . . . 41
i
Table of contents
Caller ID . . . . . . . . . . . . . . . . . . . . . 42 Call screening . . . . . . . . . . . . . . . . . . . . . 56
About caller ID . . . . . . . . . . . . . . . . . . . . . 42 Call intercept . . . . . . . . . . . . . . . . . . . . . . 56
Information about caller ID with Message playback . . . . . . . . . . . . . . . . . . 56
call waiting . . . . . . . . . . . . . . . . . . . . . . . . 42 Delete all messages . . . . . . . . . . . . . . . . 58
Caller ID log . . . . . . . . . . . . . . . . . . . . . . . 43 Record, play or delete memos . . . . . . . . 58
Missed call indicator . . . . . . . . . . . . . . . . 43 Remote access . . . . . . . . . . . . . . . . . . . . 59
Memory match . . . . . . . . . . . . . . . . . . . . . 44
Review and dial from the caller ID log . . . 44 Appendix . . . . . . . . . . . . . . . . . . . . 60
View dialing options . . . . . . . . . . . . . . . . . 45 Add and register a handset . . . . . . . . . . . 60
Save a caller ID log entry to Screen messages . . . . . . . . . . . . . . . . . . 61
the directory . . . . . . . . . . . . . . . . . . . . . . . 46 Handset and telephone base
Delete the caller ID log entries . . . . . . . . 47 indicators . . . . . . . . . . . . . . . . . . . . . . . . . 63
Caller ID log screen messages . . . . . . . . 47 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Troubleshooting . . . . . . . . . . . . . . . . . . . . 66
Answering system settings . . . . . 48 Important safety instructions . . . . . . . . . . 74
Answering system . . . . . . . . . . . . . . . . . . 48 Precautions for users of implanted
Announcement . . . . . . . . . . . . . . . . . . . . 48 cardiac pacemakers . . . . . . . . . . . . . . . . 75
Record your own announcement . . . . . . 48 Operating range . . . . . . . . . . . . . . . . . . . 75
Play the announcement . . . . . . . . . . . . . . 49 ECO mode . . . . . . . . . . . . . . . . . . . . . . . . 75
Delete your announcement . . . . . . . . . . . 49 Maintenance . . . . . . . . . . . . . . . . . . . . . . 76
Answer on/off . . . . . . . . . . . . . . . . . . . . . 50 About cordless telephones . . . . . . . . . . . 77
®
Call screening . . . . . . . . . . . . . . . . . . . . . 51 The RBRC seal . . . . . . . . . . . . . . . . . . . 77
Number of rings . . . . . . . . . . . . . . . . . . . . 51 FCC, ACTA and IC regulations . . . . . . . . 78
Remote access code . . . . . . . . . . . . . . . . 52 Technical specifications . . . . . . . . . . . . . 79
Message alert tone . . . . . . . . . . . . . . . . . 52
Recording time . . . . . . . . . . . . . . . . . . . . 53
Voice language . . . . . . . . . . . . . . . . . . . . 53
User’s manual
1
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL filter between the telephone line cord and
telephone wall jack. Contact your DSL service provider for more information about
DSL filter.
Telephone wall jack
Charger
adapter
TEL. LINE
Use Only
DC 6V
Supplied Adapter
• The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, contact your cable/VoIP service provider for more information.
2
Getting started
Battery installation
Install the battery as shown below.
1. Plug the battery connector securely 2. Place the battery with the label THIS
into the socket, matching the SIDE UP facing up and the wires inside
orientation of the engraved label. the battery compartment.
3. Slide the battery compartment cover 4. Place the handset in the telephone base
towards the center of the handset or charger to charge.
until it clicks into place.
CHARGE light
remains on
when charging.
• If the handset will not be used for a long period of time, disconnect and remove the
battery to prevent any possible leakage.
• To purchase replacement batteries, visit our website at www.thesource.ca or
call 1 (866) 515-5855.
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
• Make sure the installation procedures described above are properly done.
• It may be a wiring problem. If you have changed your telephone service to digital service from
a cable company or a VoIP service provider, the telephone line may need to be rewired to
allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more
information. 3
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base or
charger to charge the battery. For best performance, keep the handset in the
telephone base or charger when not in use. The battery is fully charged after 11 hours
of continuous charging.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to use
for a short time. When the battery is low, the handset displays Low battery along
with a flashing icon. If you are on a call in low battery mode, the handset plays short
beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
If you place the handset in the telephone base or charger without plugging in a battery,
the screen displays No battery.
4
Getting started
Installation options
The telephone comes ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can
purchase one from many hardware or consumer electronics retailers. You may need a
professional to install the wall mount plate.
TEL. LINE
Use Only
DC 6V
Supplied Adapter
2. Push to open the wall mount bracket as the arrows indicated below. Swivel the
wall mount bracket down.
5
Getting started
Tabletop to wall mount installation
3. Press the wall mount bracket onto the telephone base until it clicks into place.
4. Plug the telephone line cord into the telephone wall jack. Plug the telephone base
power adapter into an electrical outlet not controlled by a wall switch. Align the
holes on the wall mount bracket with the standard wall mounting plate and slide the
telephone down until it locks securely. Bundle the telephone line cord and power
adapter cord neatly with twist ties.
6
Getting started
Wall mount to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie them first.
2. Unplug the telephone line cord (or the DSL filter) from the telephone wall jack.
Unplug the power adapter from the electrical outlet. Slide the wall mount bracket up
and remove it from the wall mount plate.
3. Push to release the wall mount bracket from the telephone base. Swivel it upwards
as the arrows indicated below. Then press it onto the telephone base until it clicks
into place.
Main
landline
NEW
Cable or
Internet
Modem/Router/
Terminal adapter
/REPEAT
• Press to repeat the playing message.
• Press twice to play the previous message.
X/DELETE
• Press to delete the playing message.
• When the phone is not in use, press twice to delete
all previously reviewed messages.
/SKIP
• Press to skip to the next message.
/PLAY/STOP
• Press to play messages.
• Press to stop message playback.
FIND HANDSET
• Press to page all system handsets.
ANS ON/OFF
• Press to turn the answering system on or off.
/SPEAKER
• Press to make or answer a call.
MUTE
• Press to mute the microphone while on a call.
• Press to silence the ringer temporarily while the
telephone base is ringing.
9
Getting started
Telephone base layout
MENU/SELECT
• Press to show the menu.
• Press to choose an item, or save an entry or
setting while in a menu.
IN USE light
• Flashes when there is an incoming call, or another
telephone sharing the same line is in use.
• Flashes when handsets are being deregistered.
• On when the phone is in use.
• On when the answering system is answering a call.
• On when a handset is being registered.
FLASH
• Press to answer an incoming call when you receive
a call waiting alert during a call.
QUIET#
• Press and hold to set and turn on the quiet mode,
or turn it off.
• Press repeatedly to show other dialing options
when reviewing a caller ID log entry.
10
Getting started
CANCEL
Telephone base layout
• Press to silence the ringer temporarily while the
telephone base is ringing.
• Press and hold to erase the missed call indicator
when the phone is not in use.
• Press to return to the previous menu, or press and
hold to return to idle mode, while in a menu without
making changes.
INT
• Press to start an intercom conversation or transfer a
call (for multi-handset models only).
VOL and VOL
• Press to adjust the volume during a call or message
playback.
• When the phone is not in use, press to adjust the
telephone base ringer volume.
REDIAL/PAUSE
• Press repeatedly to review the last 10 numbers
dialed.
• Press and hold to insert a dialing pause while dialing
or entering numbers.
CID
• Press to review the caller ID log when the phone is
not in use.
• Press to scroll down while in a menu, or reviewing the
directory, caller ID log or redial list.
• Press to move the cursor to the left while entering
numbers or names in the directory.
1
• Press repeatedly to add or remove 1 in front of the
caller ID log entry before dialing or saving it to the
directory while reviewing a caller ID log entry.
• Press and hold to set or dial your voicemail number.
Dialing keys
• Press to enter numbers or characters.
• Press to answer an incoming call.
TONE
• Press to switch to tone dialing temporarily when using
pulse service while on a call.
11
Getting started
REDIAL/PAUSE
Handset layout • Press repeatedly to review the last 10 numbers dialed.
• Press and hold to insert a dialing pause while dialing or entering
numbers.
/ / VOLUME
• Press to review the directory when the phone is not in use.
• Press to increase the listening volume during a call or message
playback.
• Press to scroll up while in a menu, or reviewing the directory,
caller ID log or redial list.
• Press to move the cursor to the right while entering numbers or
names in the directory.
MENU/SELECT
• Press to show the menu.
• Press to choose an item, or save an entry or setting while in
a menu.
OFF/CANCEL
• Press to hang up during a call.
• Press to silence the ringer temporarily while the handset is
ringing.
• Press and hold to erase the missed call indicator when the
phone is not in use.
• Press to return to the previous menu, or press and hold to
return to idle mode, while in a menu without making changes.
CID/ /VOLUME
• Press to review the caller ID log when the phone is not in use.
• Press to decrease the listening volume during a call or message
playback.
• Press to scroll down while in a menu, or reviewing the directory,
caller ID log or redial list.
• Press to move the cursor to the left while entering numbers or
names in the directory.
/FLASH
• Press to make or answer a call.
• Press to answer an incoming call when you receive a call
waiting alert during a call.
12
Getting started CHARGE light
Handset layout • On when the handset is charging in the telephone base or
charger.
1
• Press repeatedly to add or remove 1 in front of the caller ID log
entry before dialing or saving it to the directory while reviewing
a caller ID log entry.
• Press and hold to set or dial your voicemail number.
TONE
• Press to switch to tone dialing temporarily when using pulse
service while on a call.
QUIET#
• Press and hold to set and turn on the quiet mode, or turn it off.
• Press repeatedly to show other dialing options when reviewing
a caller ID log entry.
Dialing keys
• Press to enter numbers or characters.
• Press to answer an incoming call.
INT
• Press to start an intercom conversation or transfer a call
(for multi-handset models only).
MUTE/DELETE
• Press to mute the microphone while on a call.
• Press to delete digits or characters while using the dialing
keys.
• Press to silence the ringer temporarily while the handset is
ringing.
• Press to delete the displayed entry when reviewing the
directory, caller ID log or redial list.
13
Telephone settings
Using the menu
You can use a cordless handset or the telephone base to change the telephone
settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for
incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode.
Go to Answering system settings for instructions to change the
answering system settings.
To enter the menu:
1. Press MENU when the phone is not in use.
2. Press /CID or / until the screen displays the desired
feature menu.
3. Press SELECT to enter that menu.
• To return to the previous menu, press CANCEL.
• To return to idle mode, press and hold CANCEL.
Ringers
Handset ringer volume
You can adjust the ringer volume or turn the ringer off on
each handset. When the ringer is turned off, the handset ECO
SELECT again.
4. Press or to sample each ringer volume level.
Volume:
5. Press SELECT to save your selection. You hear a
confirmation tone.
The ringer volume also determines the ringer volume for intercom ECO
calls. If the ringer volume is set to off, that handset is silenced for all
incoming calls except paging tone.
14
Telephone settings
Telephone base ringer volume
Press VOL or VOL on the telephone base to adjust the
ringer volume when the phone is not in use.
When you set the ringer volume to zero, the base ringer is off
and the telephone base announces, “Base ringer is off.” The
screen displays and Ringer off.
confirmation tone.
If you turn off the ringer volume on a handset, you will not hear ECO
15
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period,
all tones (except paging tone) and call screening are muted.
When you turn on the quiet mode, the answering system turns on automatically. When
the quiet mode duration expires, the answering system remains on.
When you change the settings of the ringer tone, handset ringer
volume or telephone base ringer volume, you can still hear the
samples even if the quiet mode is on.
Quiet mode on
ECO
ANS ON
10:15 P M 12/18
ECO
ANS ON
10:15 P M 12/18
16
Telephone settings
Set date and time
he answering system announces the date and time of each message prior to
T
playing it. Before using the answering system, set the date and time as follows. If you
subscribe to caller ID service, the day, month and time are set automatically with each
incoming call. However, the year must be correct so that the day of the week can be
calculated from the caller ID information.
1. Press MENU when the handset/telephone base is not in use.
Set date/time
• If the date and time are not set when a message is recorded, the system announces,
“Time and date not set,” before each message plays.
• The phone plays two beeps if you enter an invalid number.
17
Telephone settings
LCD language
You can select English, French or Spanish to be used in all screen displays.
1. Press MENU when the handset/telephone base is not in use.
Settings
2. Press /CID or / until the screen displays Settings,
then press SELECT.
ECO
confirmation tone.
18
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider, you
can save the voicemail number to 1 on each handset and the telephone base for
easy access. When you want to retrieve voicemail messages, press and hold 1.
Contact your telephone service provider for more information and assistance about
using your voicemail service.
To set your voicemail number:
1. Press and hold 1 when the phone is not in use.
2. Use the dialing keys to enter the voicemail number
(up to 30 digits).
• Press /CID or / to move the cursor to the left or right.
• Press DELETE to erase a digit.
• Press and hold DELETE to erase all digits.
• Press and hold PAUSE to insert a dialing pause
(a P appears).
• Press TONE to add ( appears) or QUIET# to add #
( appears).
3. Press SELECT to save. Then the phone dials the saved
voicemail number. Settings
-OR-
1. Press MENU when the handset/telephone base is not in use. ECO
Your telephone service provider may alert you of new messages with
a stutter (broken) dial tone. Contact your telephone service provider
for details.
Reset VM Icon?
ECO
20
Telephone settings Settings
Key tone
You can turn the key tone on or off for each handset and the ECO
telephone base.
If you turn the key tone on, the device beeps with each key press. If
you turn the key tone off, there are no beeps when you press Key tone
the keys.
1. Press MENU when the handset/telephone base is not in use. ECO
Touch-tone
ECO
22
Telephone operation
Make a call
Using a handset:
• Press or , then dial the telephone number.
Predial a call
1. Enter the number with the dialing keys (0-9).
2. Press or on the handset to dial, or press /SPEAKER
on the telephone base to dial.
• The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
• While predialing, press DELETE or CANCEL to backspace
and delete; press and hold PAUSE to insert a dialing pause
(a P appears).
Answer a call
Using a handset:
• Press , or any dialing key (0-9, TONE or QUIET#).
Using the telephone base:
• Press /SPEAKER or any dialing key (0-9, TONE or QUIET#).
End a call
Using a handset:
• Press OFF or put the handset back in the telephone base or handset charger.
Using the telephone base:
• Press /SPEAKER.
23
Telephone operation
Volume
To adjust the listening volume on a handset:
During a call, press /VOLUME or /VOLUME to adjust the
listening volume.
To adjust the listening volume at the telephone base:
During a call, press VOL or VOL to adjust the listening volume.
• When the volume reaches the minimum or maximum setting,
you hear two beeps.
• The handset earpiece and speakerphone volume settings
are independent.
Mute
The mute function allows you to hear the other party but the other
party cannot hear you.
To mute a call on a cordless handset:
Muted
• During a call, press MUTE. The handset displays Muted until
the mute function is turned off.
• Press MUTE again to resume the conversation. The handset ECO
10:15 P M 12/18
To mute a call at the telephone base:
• During a call, press MUTE. The telephone base displays
Muted and the MUTE light turns on until the mute function is
turned off.
• Press MUTE again to resume the conversation. The telephone
base displays Microphone on briefly.
Call waiting
When you subscribe to call waiting service from your telephone
service provider, you hear an alert tone if there is an incoming call
while you are already on another call.
• Press FLASH to put the current call on hold and take the new
call.
• Press FLASH at any time to switch back and forth between calls.
24
Telephone operation
Handset speakerphone
During a call, press to switch between the handset
speakerphone and the handset earpiece.
When the speakerphone is active, the handset displays Speaker.
10:15 P M 12/18
displays and Ringer muted displays briefly.
Each handset and the base ring when there is an incoming call
unless the ringer volume of that device is turned off.
25
Telephone operation
Redial
Each handset and the telephone base stores the last 10 telephone numbers dialed.
• When there are already 10 entries, the oldest entry is deleted to make room for the
new entry.
• Entries are in reverse chronological order.
• The phone plays two beeps when you reach the end or beginning of the redial list, or
when you access the redial list with no records.
800-267-7377
2. Press REDIAL and then press /CID, / or REDIAL
repeatedly until the desired entry displays. ECO
26
Telephone operation
Check voicemail
Press and hold 1 to dial your voicemail number.
Chain dialing
Use this feature to initiate a dialing sequence from numbers
stored in the directory, caller ID log or redial list while you are
on a call. Chain dialing can be useful if you wish to access other
numbers (such as bank account numbers or access codes) from
the directory, caller ID log or redial list.
Press CANCEL to exit the directory, caller ID log or redial list when you are on a call.
27
Telephone operation
Transfer a call
While on an outside call, you can transfer the call from one handset to another
system device.
1. During a call, press MENU.
Transfer
Incoming call
ECO
28
Telephone operation
Find handset
Use this feature to find all system handsets.
To start paging:
• Press FIND HANDSET on the telephone base when not
in use. All idle handsets ring and display ** Paging **.
To end paging:
• Press FIND HANDSET on the telephone base.
-OR-
• Press , , OFF or any dialing key (0-9, TONE or QUIET#)
on a handset.
-OR-
• Place the handset in the telephone base or charger.
• Do not press and hold FIND HANDSET for more than 4 seconds. It may lead to
handset deregistration.
• Press MUTE to turn off the ringer of a handset temporarily. Paging tone continues
on all other handsets.
29
Multiple handset use
Join a call in progress
You can use up to two devices at the same time on an outside call.
To share an outside call:
• When a device is already on a call and you would like to join the call, press
or on the other handset, or press /SPEAKER on the telephone base.
• To exit the call, press OFF or place the handset in the telephone base or charger,
or press /SPEAKER on the telephone base. The call continues until both devices
hang up.
Intercom
Use the intercom feature for conversations between two devices.
10:01 11/20
AM
1
Both handsets display Intercom ended.
30
Multiple handset use
Intercom
- OR -
To end the intercom call at the telephone base, press /SPEAKER or INT. Both
devices display Intercom ended.
• You can cancel the intercom call before it is answered by pressing OFF or INT.
• If the destination device does not answer the intercom call within 100 seconds, is
accessing the answering system, on a call or out of range, the originating handset
displays Unable to call and returns to idle mode.
• You can press OFF or MUTE on the destination handset, or CANCEL or MUTE on
the telephone base to temporarily silence the intercom ringer.
• If there is an incoming call while the originating handset displays Calling HS X or
Calling base, the intercom request will be stopped and the screen displays
Incoming call.
displays Calling HS 1
10:01 11/20
AM
Base is calling.
2. To answer the intercom call on the destination handset,
press , , INT or any dialing key (0-9, TONE or
QUIET#). Both devices now display Intercom. Intercom
10:01 11/20
AM
1
- OR -
To end the intercom call on the destination handset, press OFF or place the handset
back in the telephone base or charger. Both devices display Intercom ended.
• If you do not have any handset registered to the telephone base, you will hear two
beeps when you press INT on the telephone base.
• You can cancel the intercom call before it is answered by pressing CANCEL or INT.
• If the destination handset does not answer the intercom call within 100 seconds,
is accessing the answering system, on a call or out of range, the telephone base
displays Unable to call and returns to idle mode.
31
Multiple handset use
Answer an incoming call during an intercom call
When you receive an outside call during an intercom call, there is an alert tone.
• If you have one handset, the outside call is put on hold and
your handset displays Calling base or the telephone base
displays Calling HS 1.
Calling HS X
• If you have two or more handsets, your handset/telephone
base displays Intercom to/Intercom to: Press 7 for the
telephone base or 1-3 for HANDSET 1 to HANDSET 3. The ECO
ECO
32
Multiple handset use
Call transfer using intercom
2. To answer the intercom call on the destination handset, press
, , INT or any dialing key (0-9, TONE or QUIET#).
Intercom
- OR -
ECO
To answer the intercom call at the telephone base, press
/SPEAKER, INT or any dialing key (0-9, TONE or QUIET#).
The outside call is still on hold and both devices now display
Intercom. You can now have a private conversation with the
destination device.
• To cancel the intercom call before it is answered, press OFF, or INT on your
handset, or press /SPEAKER or INT on the telephone base.
• If the destination device does not answer within 100 seconds, is in use, on a call or is
out of range, the originating device displays Unable to call and then reconnects to the
outside call.
3. From this intercom call, you have the following options:
• You can let the destination device join you on the outside call in a three-way
conversation. Press and hold INT on the originating device.
• You can transfer the call. Press OFF or place your handset back in the telephone
base or charger, or press /SPEAKER on the telephone base. The originating
device displays Transferred. The destination device is then connected to the
outside call.
• You can press INT to switch between the outside call (Outside call displays) and
the intercom call (Intercom displays).
• Press OFF or place the destination handset back in the telephone base or
charger to end the intercom call; or press /SPEAKER on the telephone base.
The outside call continues with the originating device.
33
Directory
About the directory
The directory can store up to 50 entries which are shared by all
Directory empty
system handsets. Each entry may consist of a phone number up
to 30 digits and a name up to 15 characters.
ECO
ECO
Mike Smith
-567
ECO
Not available
ECO
34
Directory
Add a directory entry
1. Press MENU when the phone is not in use.
Directory
2. Press /CID or / to scroll to Directory, then press SELECT.
3. Press SELECT to choose Add contact. ECO
is capitalized.
• Press /CID or / to move the cursor to the left or right. ECO
( appears).
-OR-
Mike _
Copy a number from the redial list by pressing REDIAL. Then
press /CID, / or REDIAL repeatedly to find the desired
number. Press SELECT to copy the number. ECO
36
Directory Review
-OR-
1. Press MENU when the phone is not in use.
2. Press /CID or / to scroll to Directory, then press SELECT. Mike Smith
800-267-7377
3. Press /CID or / to scroll to Review and then press
SELECT. The screen displays Entries in DIR X and then the ECO
Alphabetical search
To start an alphabetical search:
1. Press when the phone is not in use. The screen displays Entries in DIR X
and then the first entry in the directory.
-OR-
i. Press MENU when the phone is not in use.
ii. Press /CID or / to scroll to Directory, then press SELECT.
iii. Press /CID or / to scroll to Review, then press SELECT. The screen
displays Entries in DIR X and then the first entry in the directory.
2. Use the dialing keys to enter the letter associated with the name. For example,
if you have entries for Jenny, Jessie, Kristen and Laura in your directory, press
5 (JKL) once to see Jenny (when Jenny displays, press to see Jessie), twice to
see Kristen, or three times to see Laura. If there is no name entry matching your
search, the next closest match in alphabetical order appears. If necessary, press
/CID or / to browse.
37
Directory Edit number
38
Directory
Speed dial
You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that
you can dial these numbers more quickly.
The speed dial memory locations are stored in the telephone base and are shared by
all devices. Changes made to the speed dial entries on one device apply to all.
-OR-
Use the alphabetical search to find the desired entry.
Mike Smith
7. Press SELECT to save. You hear a confirmation. The name 800-267-7377
(up to 12 characters) appears in the selected speed
dial location. ECO
39
Directory
Reassign a speed dial entry
1. Press MENU when the phone is not in use.
Directory
2. Press /CID or / to scroll to Directory, then press SELECT.
3. Press /CID or / to scroll to Speed dial, then press SELECT. ECO
• Press and hold a dialing key (0 or 2-9) to dial the number stored
in the corresponding speed dial location. ECO
When the speed dial location is empty, the screen displays the
speed dial list. See Assign a speed dial entry to add a new entry.
40
Directory
Delete a speed dial entry
1. Press MENU when the phone is not in use. Directory
SELECT.
4. Press /CID or / , or use the dialing keys to choose the desired
speed dial location, then press DELETE. The screen displays Speed dial
Clear SD #X?
5. Press SELECT to confirm. You hear a confirmation tone. ECO
Deleting the speed dial entries does not affect the entries in
the directory.
Clear SD #X?
ECO
41
Caller ID
About caller ID
This product supports caller ID services provided by most telephone service providers.
Depending on your service subscription, you may see the caller’s number, or the
caller’s name and number that are sent by your telephone service provider after the
first or second ring. Caller ID allows you to see the name, number, date and time
of calls.
42
Caller ID
Caller ID log
If you subscribe to caller ID service, information about each caller will appear after the
first or second ring. If you answer a call before the caller information appears on the
screen, it will not be saved in the caller ID log.
• The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone
number and 15 characters for the name. If the telephone number has more that
15 digits, only the last 15 digits appear. If the name has more than 15 characters,
only the first 15 characters are shown and saved in the caller ID log.
• You can review, redial and copy an entry into the directory.
• Entries appear in reverse chronological order.
• Caller ID log entries are shared by all system devices. Any deletions made on one
device are reflected on all other devices.
• When the caller ID log is full, the oldest entry is deleted to make room for new
incoming call information.
• XX missed calls displays when you have incoming calls that have not
been answered.
• Call log empty displays when you access the caller ID log without records.
• Only one device can review the caller ID log at a time. If a device tries to enter the
caller ID log while another device is already in it, Not available displays.
• For caller ID log entries with numbers between 16 and 24 digits, in order to view the
entire number, you must save the entry to the directory.
• If the phone number has more than 24 digits, it will not be saved or shown in the caller
ID log.
base to erase the missed call indicator. All the entries are 10:01 11/20
AM
1
then considered old and kept in the caller ID log.
43
Caller ID
Memory match
When the incoming telephone number matches the last seven
Linda Jones
digits of a telephone number in your directory, the name that
267-7377
appears on the screen matches the corresponding name in
your directory. ECO
For example, if Linda Jones calls, her name appears as Linda if NEW
10:15 P M 12/18
this is how you entered it into your directory.
The number shown in the caller ID log is in the format sent Linda
by the telephone service provider. The telephone service 800-267-7377
provider usually delivers 10-digit phone numbers (area code MSG #
press SELECT.
3. Press SELECT to choose Review.
4. The screen displays the first entry in the caller ID log. Mike Smith
45
Caller ID
Save a caller ID log entry to the directory
1. Press CID when the phone is not in use.
-OR-
Press MENU when the phone is not in use. Press /CID or / to scroll to
Caller ID log. Then press SELECT twice.
2. Press /CID or / to scroll to the desired entry, then
Edit number
press SELECT. The screen displays Edit number and the
800-267-7377
stored number.
ECO
3. Use the dialing keys to edit the number.
• Press DELETE to backspace and erase a digit.
• Press and hold DELETE to erase the entire entry.
• Press /CID or / to move the cursor to the left or right.
• Press and hold PAUSE to insert a dialing pause (a P appears).
• Press TONE to add ( appears) or QUIET# to add # Edit name
( appears).
4. Press SELECT to move on to edit the name. The screen ECO
If you try to save an entry without caller ID information, the screen displays
Unable to save and you hear two beeps.
46
Caller ID
Delete the caller ID log entries
To delete an entry:
1. When in the caller ID log, press /CID or / to browse.
2. Press DELETE to delete the selected entry. The screen displays Deleting...
and then you hear a confirmation tone.
To delete all entries:
1. Press MENU when the phone is not in use.
Delete all?
2. Press /CID or / to scroll to Caller ID log, then
press SELECT.
ECO
47
Answering system settings
Answering system
Use the answering system menu of a cordless handset or the telephone base to
turn on or off the answering system, message alert tone or call screening, set up the
announcement message, or change the number of rings, remote access code or
message recording time.
Announcement
The telephone is preset with a greeting that answers calls with “Hello, please leave a
message after the tone.” You can use this preset announcement, or replace it with
your own.
48
Answering system settings
Play the announcement
1. Press MENU when the phone is not in use. Play Del Rec
49
Answering system settings
Answer on/off
The answering system must be turned on to answer and
record messages.
When the answering system is turned on, the ANS ON/OFF
light on the telephone base turns on and ANS ON displays on
the handsets.
10:15 P M 12/18
11:59
AM
2/17 1
2. Press /CID or / to scroll to Answering sys, then
press SELECT.
Answering sys
3. Press /CID or / to scroll to Answer on/off, then
press SELECT.
ECO
ECO
Answer: On
ECO
50
Answering system settings
Call screening Ans sys setup
confirmation tone.
Number of rings
You can set the answering system to answer an incoming call
after two, three, four, five or six rings; or toll saver. With toll saver Ans sys setup
selected, the answering system answers after two rings when you
have new messages, or after four rings when you have no new ECO
confirmation tone.
press SELECT.
4. Press /CID or / to scroll to Msg alert tone, then ECO
press SELECT.
5. Press /CID or / to choose Tone: On or Tone: Off, then
press SELECT to confirm your selection. You hear a
Tone: Off
confirmation tone.
• The answering system must be turned on for the message alert
tone to be functional. ECO
You can set the recording time limit for each incoming message.
ECO
1. Press MENU when the phone is not in use.
2. Press /CID or / to scroll to Answering sys, then
press SELECT.
Recording time
3. Press /CID or / to scroll to Ans sys setup, then
press SELECT.
ECO
Voice language
You can select a language (English or French) to be used for the
answering system’s voice prompts. Ans sys setup
ECO
53
Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in answering system and those left at your service provider’s
voicemail. Your telephone’s built-in answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
• If XX new messages displays and /PLAY/STOP on the XX new messages
telephone base flashes, there are new messages recorded
on the built-in answering system. To listen to the messages
recorded, press MENU twice on a handset, or press /PLAY ECO
Some service providers bundle or combine multiple services like 10:15 12/18 PM
voicemail and call waiting, so you may not be aware that you
have voicemail. To check what services you have and how to New voicemail
access them, contact your telephone service provider.
To use your voicemail service rather than your answering MSG #
system, turn off your answering system. To use your 11:59 2/17
AM 1
answering system rather than your voicemail service, contact
your telephone service provider to deactivate your voicemail service.
MSG #
11:59
AM
2/17 1
55
Answering system operation
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base while the call is answered by the
answering system. The telephone base displays the
caller ID information. If you do not subscribe to caller ID service, the telephone base
displays Screening...
Options while a message is being recorded:
• Press VOL or VOL to adjust the call screening volume.
• Press /STOP to temporarily turn off the call screening.
• Press /PLAY or VOL to temporarily turn on the call screening if it is set to off.
Call intercept
If you want to talk to the person whose message is being recorded, press or on
the handset, or press /SPEAKER on the telephone base.
Message playback
If you have new messages, the telephone plays only the new messages (oldest first).
If there are no new messages, the telephone plays back all messages (oldest first).
When playback begins, you hear the total number of messages followed by the day and
time of the message. After the last message, the telephone announces, “End of messages.”
56
Answering system operation
Message playback
To play messages at the telephone base:
Press /PLAY when the telephone base is not in use.
-OR-
1. Press MENU when the telephone is not in use. The telephone base displays
Play messages.
2. Press SELECT. When you have messages, the telephone base displays
XX New XX Old and then Playing msg and announces the total number of
messages. When there is no message in the answering system, the telephone base
displays No message and announces, “You have no message.”
Options during playback:
• Press VOL or VOL to adjust the listening volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the playing message. Press /REPEAT twice to listen to
the previous message.
• Press X/DELETE to delete the playing message. The system announces,
“Message deleted,” and then advances to the next message.
• Press /STOP to stop the playback.
To play messages with a handset:
1. Press MENU when the phone is not in use. The handset displays Play messages.
2. Press SELECT. When you have messages, the handset displays XX New XX Old
and then Repeat [4] Del [3] Skip [6] and announces the total number of messages.
When there is no message in the answering system, the handset displays
No message and announces, “You have no message.”
Options during playback:
• Press /VOLUME or /VOLUME to adjust the listening volume.
• Press to switch between the speakerphone and the handset earpiece.
• Press 6 to skip to the next message.
• Press 4 to repeat the playing message. Press 4 twice to listen to the previous message.
• Press 3 or DELETE to delete the playing message. The handset announces,
“Message deleted.” The system advances to the next message.
• Press OFF to stop the playback.
• Only one handset or the telephone base can access the answering system at a time.
• During message playback, if there is an incoming call or another handset makes a call,
message playback will be stopped.
57
Answering system operation
Delete all messages
You can only delete old (reviewed) messages. You cannot delete new messages until
you review them. You cannot retrieve deleted messages.
To delete all messages with the telephone base:
1. Press X/DELETE when the phone is not in use. The system announces, “To delete all
old messages, press DELETE again.”
2. Press X/DELETE immediately. The system announces, “All old messages deleted.”
If you do not have old messages, the system announces, “You have no old message.”
To delete all messages with a handset or the telephone base:
1. Press MENU when the phone is not in use.
2. Press /CID or / to scroll to Answering sys, then press SELECT.
3. Press /CID or / to scroll to Delete all old, then press SELECT. The screen
displays Delete all msg? If you do not have old messages, the screen displays
No old messages.
4. Press SELECT to confirm your selection. The screen displays Deleting ... and then
No old messages. You hear a confirmation tone.
Command Description
1 Play all messages.
2 Play only new messages.
3 Delete the current message (during playback).
33 Delete all old messages.
4 Repeat the current message (during playback).
5 Stop.
*5 Hear a list of remote commands.
6 Skip to the next message (during playback).
*7 Record a new announcement.
8 End the call.
0 Turn the answering system on or off.
• If you do not press any key after you enter the remote access code, all new messages
play. If there are no new messages, all old messages play.
• Once the new messages have played, the telephone announces the help menu
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
• When the answering system is turned off, the telephone answers after 10 rings, and
announces, “Please enter your remote access code.”
• When the memory is full, the answering system answers incoming calls after 10 rings
and announces, “Memory is full. Enter your remote access code.”
59
Appendix
Replace a handset
If you want to replace a handset, or reassign the designated handset number of
a registered handset, you must deregister all handsets that are registered to the
telephone base. Then register each handset individually.
To make deregistration easier, read all of the instructions below before you begin.
Register a handset
To register a handset:
1. Make sure the handset is out of the telephone base or handset charger and shows Put
handset on BASE to register. Place the handset you wish to register in the telephone base.
2. The handset displays Registering handset... on the handset and the red IN USE light
on the telephone base turns on. It takes about 90 seconds to complete the registration
process. The handset displays HANDSET X Registered (X represents the registered
handset number). The IN USE light on the telephone base turns off and you hear a
confirmation tone from the handset when registration completes.
If registration fails, the system will automatically try to register again. If registration fails after the
third try, the handset displays Registration failed then Put handset on BASE to register and the
telephone base beeps. This may take up to five minutes to occur.
To reset the handset, remove it from the telephone base. When the handset displays Put
handset on BASE to register, try the registration process again.
Calling base You are calling the telephone base (for intercom calls).
Directory full The directory is full. You cannot save any new entry unless you delete some
current entries.
Intercom to You have started the intercom process or started transferring a call, and need
to enter the desired device number.
(for models with two or more handsets only)
Microphone on MUTE is turned off and the person on the other end can
hear you.
Muted You have turned off the handset microphone. The other party cannot hear you
but you can hear the other party.
New voicemail There are new voicemail message(s) from your telephone
service provider.
No battery You place the handset in the telephone base or charger without installing a
battery in it.
No old messages There are no old messages in the answering system. You have no old
messages to be deleted.
61
Appendix
Screen messages
Not available Another device is already in the directory, caller ID log, or accessing the
answering system.
Number repeated The telephone number you try to save is already stored in
the directory.
Out of range or The telephone base has lost power, or the handset is out
no pwr at base of range.
Put in charger The battery is very low. Put the handset in the telephone base or charger for
recharging.
Rec mem full The answering system has no recording time left.
Rec mem low The answering system has less than three minutes of recording time left.
To screen call The system is recording a message. Press SELECT to screen a call on a
handset.
press [SELECT]
...see manual
62
Appendix
Handset and telephone base indicators
Handset lights
/PLAY/STOP Flashes when there are new messages or memos in the answering system.
63
Appendix
Handset and telephone base indicators
Handset icons
The battery icon flashes when the battery is low and needs charging.
The battery icon becomes solid when the battery is fully charged.
There are new voicemail received from the telephone service provider.
1/13 The message number currently playing and total number of messages recorded.
ECO The ECO mode activates automatically to reduce power consumption whenever the
handset is synchronized with the telephone base.
There are new voicemail received from the telephone service provider.
MSG #
The message number currently playing, or the total number of messages recorded..
1
64
Appendix
Battery
It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect
the following performance:
* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the batteries provided or equivalent. To order a replacement, visit our website at
www.thesource.ca or call 1 (866) 515-5855.
• Do not dispose of the batteries in a fire. Check with local waste management codes for special
disposal instructions.
• Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns or injury to
the eyes or skin. The electrolyte may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit with conductive materials.
• Charge the batteries provided with or identified for use with this product only in accordance with the
instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and metallic contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
65
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For customer
service, call 1 (855) 825-BELL (2355).
My telephone does not work at all.
• Make sure the battery is installed and charged correctly. For optimum daily performance,
return the handset to the telephone base or charger after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug
it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
• Charge the battery in the handset for up to 11 hours.
• If the battery is completely depleted, charge the handset for at least 30 minutes before use.
• Remove and install the battery again. If that still does not work, it may be necessary to
purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
If the other telephone does not work, the problem is probably in the wiring or telephone
service. Contact your telephone service provider.
There is no dial tone.
• Try all the above suggestions.
• Move the handset closer to the telephone base. It may be out of range.
• The telephone line cord may be defective. Install a new telephone line cord.
• Disconnect the telephone base from the telephone wall jack and connect a different
telephone. If there is no dial tone on this telephone either, the problem is in your wiring or
telephone service. Contact your telephone service provider.
• If you have changed your telephone service to digital service from a cable company or a VoIP
service provider, the telephone line may need to be rewired to allow all existing telephone
jacks to work. Contact your service provider for more information.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two
to synchronize with the telephone base before producing a dial tone. Wait an extra second
before dialing.
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
• Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
• If you have changed your telephone service to digital service from a cable company or a VoIP
service provider, the telephone line may need to be rewired to allow all existing telephone
jacks to work. Contact your service provider for more information.
66
Appendix
Troubleshooting
To register HS... and ...see manual appear alternately on the handset and it does
not work at all.
• The handset may be deregistered from the telephone base. Refer to Register a handset to
register the handset to the telephone base.
The battery does not charge in the handset or the handset battery does not
accept charge.
• Make sure the handset is placed in the telephone base or charger correctly.
• Remove and install the battery again, then charge for up to 11 hours.
• If the battery is completely depleted, charge the handset for at least 30 minutes before use.
• The battery may be defective. Purchase a new battery.
67
Appendix
Troubleshooting
The telephone does not ring when there is an incoming call.
• Make sure the ringer volume of the handset and telephone base are not set to off.
• Make sure the telephone line cord and power adapter are plugged in properly.
• The handset may be too far from the telephone base. Move it closer to the telephone base.
• There may be too many extension phones on the telephone line to allow all of them to ring
simultaneously. Unplug some of them.
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
• Test a working telephone at the telephone wall jack. If another telephone has the same
problem, the problem is in the telephone wall jack. Contact your telephone service provider
(charges may apply).
• The telephone line cord may be defective. Install a new telephone line cord.
• Remove and install the battery again and place the handset in the telephone base.
• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.
•
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
• The handset may be out of range. Move it closer to the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information about DSL filters.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
• Other electronic products such as HAM radios and other DECT phones can cause interference
with your cordless phone. Try installing your phone as far away as possible from these types of
electronic devices.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
modem/surge protector) into a different location. If this doesn’t solve the problem, relocate
your telephone or modem farther apart from each other, or use a different surge protector.
• The location of your telephone base can impact the performance of your cordless phone.
68
Appendix
Troubleshooting
For better reception, install the telephone base in a centralized location within your home or
office, away from walls or other obstructions. In many environments, elevating the telephone
base improves overall performance.
• Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
If calls are still not clear, the problem is probably in the wiring or telephone service. Contact
your telephone service provider (charges may apply).
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
Troubleshooting
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone by installing your new
telephone base as far as possible from any other existing cordless telephone system that
may already be installed.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical outlet. You may
experience decreased performance while the microwave oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the phone (or modem/
surge protector) into a different location. If this does not solve the problem, relocate your
phone or modem farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone may have better reception in a high area.
• If other phones in your home are having the same problem, contact your telephone service
provider (charges may apply).
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Appendix
Troubleshooting
I experience poor sound quality when using the handset speakerphone.
• For increased sound quality while using the handset speakerphone, place the handset on a
flat surface with the dialing keys facing up.
I hear noise on the cordless handset and the keys do not work.
• Make sure the telephone line cord is plugged in securely.
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Appendix
Troubleshooting
Out of range or no power at base shows on the handset screen.
• The handset may be out of range. Move it closer to the telephone base.
• Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
• Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
and install the battery again. Place the handset in the telephone base and allow up to one
minute for the handset and telephone base to synchronize.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
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Appendix
Troubleshooting
The outgoing announcement is not clear.
• When recording the announcement, make sure you speak in a normal tone of voice towards
the microphone.
• Make sure there is no background noise when recording.
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Appendix
Troubleshooting
I subscribe to a nontraditional telephone service that uses my computer to
establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Do not plug into a multiple port USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power. In
these instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone service
provider. Contact your service provider for more information.
I have accidentally set my LCD language to Spanish or French, and I don’t know
how to change it back to English.
• Press MENU once then enter 364#.
73
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or
swimming pool, or in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.
To protect them from overheating, these openings must not be blocked by placing the product on a soft
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply in your home or office, consult your dealer or local
power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be
walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind
on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service
facility. Opening or removing parts of the telephone base or handset other than specified access doors
may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock
when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operation instructions. Improper adjustment of other controls may
result in damage and often requires extensive work by an authorized technician to restore the
product to normal operation.
• If the product has been dropped and the telephone base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,
a spark may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.
The user should not plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations of flammable or
74
Appendix
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could
create a fire or explosion. Such environments might include: medical use of oxygen without adequate
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
SAVE THESE INSTRUCTIONS
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or office.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect
well when you press . Move closer to the telephone base, then press to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To improve
reception, move closer to the telephone base.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO
mode activates automatically whenever the handset is synchronized with the telephone base.
75
Appendix
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with
wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety,
take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a
soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of
any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the
unplugged cords.
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Appendix
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio waves,
so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving
equipment within range of the cordless handset. For this reason, you should not think of cordless
telephone conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced,
moving the cordless telephone farther away from the TV or VCR often reduces or eliminates
the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with
conducting material such as rings, bracelets and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
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Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended
to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may not be
ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that
can be safely absorbed by a user or bystander according to the intended usage of the product. This product
has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear
of the user. The telephone base shall be installed and used such that parts of the user’s body other than the
hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with CAN ICES-3 (B).
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the
Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment
contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be
provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must
comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an
RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th
and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your
telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone service
provider or a qualified installer. 78
Appendix
FCC, ACTA and IC regulations
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized
agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment
is causing harm to the telephone network, the telephone service provider may temporarily discontinue your
telephone service. The telephone service provider is required to notify you before interrupting service.
If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone service provider is required to inform you of your right to file a
complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference, including interference that may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
Technical specification
Frequency control Crystal controlled PLL synthesizer
Channels 5
Nominal effective Maximum power allowed by FCC and IC. Actual operating range may vary
range according to environmental conditions at the time of use.
One year limited warranty, please check with store associate for details.