Writing 1:
Dear Anna,
I hope this email finds you well. I am writing to express my concern regarding the ongoing
issues with the orders we receive from your company. We have frequently encountered
mistakes in our orders, including incorrect sizes and quantities, which have caused
significant disruption to our operations. Additionally, deliveries are often delayed, which
affects our ability to meet our customers’ needs.
While we value your products, we have started to explore other suppliers who offer better
service at more competitive prices. Given the circumstances, I would appreciate it if you
could address these issues and offer us a more competitive pricing structure to retain our
business.
I look forward to your prompt response.
Best regards,
Phuong Anh
Owner, ABC company.
Writing 2:
Dear Peter,
I hope you're doing well. I wanted to kindly remind you that the payment for the recent
delivery of packaging boxes is now one month overdue. As per our agreement, the payment
was due on [due date], and we would appreciate it if you could arrange for payment as soon
as possible.
Please let us know if there are any issues or if further details are required.
Thank you for your prompt attention to this matter.
Best regards,
Phuong Anh
Owner, ABC company.
Second Email
Dear Nick
I am writing once again regarding the overdue payment for the recent delivery of packaging
boxes, which remains unsettled despite our previous reminder. As of today, the payment is
over one month past due, and we urgently request that it be processed without further delay.
If the payment is not received within the next [insert time frame, e.g., 7 days], we will
unfortunately have to suspend future deliveries and may consider other actions to resolve
this matter. I trust this will not be necessary, and we look forward to your cooperation.
Please confirm once payment has been made, or if there are any issues we need to discuss.
Thank you for your immediate attention.
Best regards,
Phuong Anh
Owner, ABC company
