POWERTRONIX spa

User Manual
PTX 2 M Series UPS
6/10 kVA

POWERTRONIX spa www.powertronix.it

Via Abruzzi,1 - 20056 Grezzago ( ITALY )

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 User manual 6/10 kVA Rev.2

Contents

1. Presentation ........................................................................................................... 1
1.1 General Description ............................................................................................. 1
1.2 System Configuration........................................................................................... 2
1.3 Front Panel ......................................................................................................... 3
` LCD .............................................................................................................. 3
` LED .............................................................................................................. 3
1.4 Rear Panel.......................................................................................................... 4
` 6/10 kVA ....................................................................................................... 4
` Extended Battery Bank .................................................................................... 5
2. Installation............................................................................................................. 6
2.1 Unpacking .......................................................................................................... 6
2.2 Installation ......................................................................................................... 7
` Standard ....................................................................................................... 7
` External Battery.............................................................................................. 8
` Parallel .......................................................................................................... 9
2.3 Connection to communication ............................................................................. 10
2.3.1 Standard.................................................................................................... 10
` RS-232............................................................................................... 10
2.3.2 Optional Interface Cards............................................................................... 11
` USB Card............................................................................................ 11
` DB9 Dry Contact Card .......................................................................... 11
` AS400 Card......................................................................................... 12
` SNMP/HTTP Agent ................................................................................ 12
3. Operation ............................................................................................................. 13
3.1 LCD and LED Display.......................................................................................... 13
` LCD ............................................................................................................ 13
` LED ............................................................................................................ 15
3.2 Starting up/ Shutting down the UPS ..................................................................... 16
3.3 Operation Modes ............................................................................................... 17
3.4 Configuration Settings........................................................................................ 18
` Output Voltage / Frequency ............................................................................ 18
` Bypass Voltage ............................................................................................. 19
4. Maintenance ......................................................................................................... 20
4.1 General Maintenance ......................................................................................... 20
` Environment ................................................................................................ 20
` Storing the UPS and Battery ........................................................................... 20
` Replace the Battery....................................................................................... 20
4.2 Replacing the New Battery .................................................................................. 21
4.3 Testing the New Battery ..................................................................................... 21
4.4 Recycling the Used Battery ................................................................................. 21
5. Troubleshooting ................................................................................................... 22
` LCD ............................................................................................................ 22
` LED ............................................................................................................ 24
6. Appendix .............................................................................................................. 27
6.1 Specifications.................................................................................................... 27
` General Specification ..................................................................................... 27
` Battery Run Time........................................................................................ 288
6.2 Contact Information........................................................................................... 29

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 User manual 6/10 kVA Rev.2

Important Safety Instructions

SAVE THESE INSTRUCTIONS. This UPS unit operates from utility power and contains a number of high
current back-up batteries, the information is important to all personnel involved. Please read this manual
first before installation and operation of the UPS.

Safety of Persons
Î Opening or removing the cover of the unit may expose you to lethal voltage within the unit even it is apparently
not operated and the input wiring is disconnected from electrical source.
Î Refer all UPS and battery service to authorized service personnel from the manufacture or agent authorized by
the manufacturer.
Î Do not dispose of battery in a fire. The battery may explode.
Î Do not open or damage the battery. Battery acid is toxic and harmful to eyes and skin.
Î The following precautions should be observed when working on batteries:
• Remove watches, rings, and other metal objects.
• Use tools with insulated handles.

Product Safety
Î Install the UPS in a clean environment, free from moisture, flammable gases or fumes and corrective
substances.
Î Keep the UPS on a flat, stable surface with 50cm space around it for proper ventilation.
Î Operate the UPS in an indoor environment only in an ambient temperature range of 32oF to +104oF (0oC to
+40oC).
The UPS is designed for data processing equipment. It is not intended for use with life support and other
designated “critical” devices.
Î Maximum load must not exceed that shown on the UPS rating label.
Î Storing magnetic media on top of the UPS may result in data loss or corruption.
Î Once batteries have reached the end of their life, ensure they are disposed properly. REFER TO YOUR LOCAL
LAWS AND REGULATIONS FOR BATTERY DISPOSAL REQUIREMENTS.
Î The UPS must be handled with care and attention since the high energy stored within the batteries. It must
always be kept in the position The battery should be maintained at regular intervals marked on the external
packaging and must not be dropped.
Î Please keep the exhaust holes of UPS unobstructed.
Î The battery should be maintained at regular intervals

Special Precautions
Î The UPS should be installed according to the instructions in this manual. Failure to do so could result in safety
issues. It could also invalidate your warranty.
Î DO NOT CONNECT equipment that could overload the UPS or demand half-wave rectification from the UPS, for
example: electric drills, vacuum cleaners, printers or hair dryers.
Î Adjust only those controls that are listed by the Adjustment Section. If the unit does not operate normally by
following the operating instructions, contact the sales representatives.

Icon Usage

These icons may be found in the contents.

WARNING: Obvious danger to personnel or equipment.

CAUTION: Possible danger to personnel or equipment

Important information

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 User manual 6/10 kVA Rev.2

Limited product warranty and policy

z Limited Product Warranty-

POWERTRONIX warrants this equipment, when properly applied and operated within
specified conditions, against faulty materials or workmanship for a period of 24 months
after the date of purchase. For equipment located outside Italy , POWERTRONIX only
covers faulty parts. POWERTRONIX products repaired or replaced pursuant to this
warranty shall be warranted for the unexpired portion of the warranty applying to the
original product. This warranty applies only to the original purchaser.

This warranty does not cover shipping costs, installation costs, maintenance and service
items, calibration and adjustment. Repair or replacement of a defective part, or the
crediting to the user of the value thereof, does not extend the original warranty period.

z Warranty policy-

The warranty shall be void if (a) the equipment is damaged by the customer, is improperly
used, is subjected to an adverse operating environment, or is operated outside the limits of
its electrical specifications; (b) the equipment is repaired or modified by anyone other than
POWERTRONIX or POWERTRONIX-approved personnel; or (c) has been used in a manner
contrary to the product’s operating manual or other written instructions. All claims under
this warranty must be submitted in writing to POWERTRONIX within 30 days of the
occurrence or the claim will not be considered. This warranty does not include damage
resulting from accident or misuse.

POWERTRONIX reserves the right to determine whether the damage to the connected
equipment is due to malfunction of the POWERTRONIX product by requesting the
equipment in question to be sent to POWERTRONIX for examination. This policy is above
and beyond, only to the extent needed, of that provided by any coverage of connected
equipment provided by other sources, including, but not limited to, any manufacturer's
warranty and/or any extended warranties.

EXCEPT AS PROVIDED ABOVE, POWERTRONIX MAKES NO WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.

EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL POWERTRONIX BE LIABLE FOR DIRECT,

INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Specifically, POWERTRONIX is not liable for any costs, such as lost profits or revenue, loss
of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes,
claims by third parties or otherwise. Coverage also does not apply to connected medical
and industrial equipment.

To receive service under this warranty, you must be the original purchaser/user of the
product in question. You must obtain a Returned Material Authorization (RMA) number
from POWERTRONIX. Products must be returned to POWERTRONIX with transportation
charges prepaid and must be accompanied by a brief description of the problem
encountered and proof of date and place of purchase.

The policy of POWERTRONIX is one of continuous improvement. Specifications are subject

to change without notice.

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 User manual 6/10 kVA Rev.2

1. Presentation

1.1 General Description

The continuity of electrical power is an essential requirement for critical load operations .The
Uninterruptible Power System (UPS) is a compact and quiet solution for power protection of
computer, server and office equipment.
To choose the UPS as your equipment protector is a wise investment as it supplies reliable, pure and
stable power at an affordable price.

Feature & Benefits:

9 True on-line double conversion
9 PWM technologies w/ IGBTs
9 Wide input voltage range
9 DC Start
9 Battery self-test
9 Microprocessor based control
9 User-friendly LCD or LED
9 Communication ports: Standard RS232 and optional communication slot for either DB9,
USB, AS-400 or SNMP/HTTP card.
9 Light weight unit
9 Optional external battery slot for long runtime requirement
9 DSP Technology
9 Parallel redundancy capability

Application:
9 Computers
9 Network Servers
9 Workstations
9 Wireless Communication
9 Other Electronic Peripherals

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 User manual 6/10 kVA Rev.2

1. Presentation

1.2 System Configuration

6kVA: 260W x 717H x 570D mm / 90 kgs

10kVA: 260W x 717H x 570D mm / 93 kgs

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 User manual 6/10 kVA Rev.2

1. Presentation

1.3 Front Panel

` LCD

1234 5 6 7

1. 2-line LCD Display

2. Normal LED (green)
3. Warning LED (yellow)
4. Fault LED (red)
5. Select-up button
6. Select-down button
7. Enter button
5-6. Off button
6-7. On button
5-7. Test/Silence button

` LED

1 2 34 56 7 8 9

1. Line LED (green)

2. Load & Battery Capacity LEDs
3. Battery LED (yellow)
4. Bypass LED (yellow)
5. Fault LED (red)
6. Inverter LED (green)
7. Select-up button
8. Select-down button
9. Enter button
7-8. Off button
8-9. On button & Test/Silence button

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 User manual 6/10 kVA Rev.2

1. Presentation

1.4 Rear Panel

` 6/10 kVA

,1 ,1

,2

,2 ,7 ,7

,6 ,6

,3 ,3

,5 ,5

,4 ,4

6 kVA 10 kVA
1. Communication ports: Standard RS232 Port & DB9, USB, AS400, SNMP/HTTP (Option)
2. Fan
3. Input Breaker
4. Inlet & Outlet (Terminal Block)
5. Maintenance Bypass Switch
6. External Battery Slot (Option)
7. Parallel port

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 User manual 6/10 kVA Rev.2

1. Presentation

` Extended Battery Bank

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 User manual 6/10 kVA Rev.2

2. Installation

2.1 Unpacking

You may find the “series number” labeled on both shipping box and UPS
rear panel. If the UPS has a problem please send the number to your
sales representative for tracking and troubleshooting.

The PTX 2M Series UPS can be supplied in a varied number of boxes depending upon the model
ordered. The number of boxes provided should be as follows:
MODEL (Box 1) TOTAL BOXES
ST3060 1 Box
ST3100 1 Box

PTX 2M Series 6/10kVA Tower

Box 1

2 3 4

Shipping Box Includes:

1. UPS
2. User Manual
3. 25-pin Serial Communication cable (Option for parallel units only)
4. External Battery Cable for long runtime units (Option: 3-port for 6kVA, 5-port for
10kVA)

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 User manual 6/10 kVA Rev.2

2. Installation
2.2 Installation
` Standard
y Keep the UPS on a flat, stable surface with 50cm space around it for proper
ventilation.
y Installation and wiring must be following the local electric code and
introduction below.
y Turn off the UPS and equipments before installation.

1 2 3 4 5 6 7 8

1. Input Ground 6. Output Line

2. Input Neutral 7. Output Neutral
3. Input Line 8. Output Ground
4 & 5. Connect JP1 and JP2 via 10AWG (6mm2) for single usage,
disconnect JP1 and JP2 for parallel usage.

(1) Remove the cover of the terminal block, please use the above table and diagram on the back
panel for correctly cabling the UPS.
(2) Ensure the earth/ground cable is correctly sized according to electrical regulations.
(3) After making connections, double check the wiring is correct and wires are secure.
(4) *IMPORTANT* - If an earth leakage protection device (RCD) is to be used on the installation,
this must be installed between the output of the UPS and the distribution board. It must not
be before the input of the UPS.
(5) Ensure all load equipment is turned off before starting UPS. The load equipment must be
started one by one to avoid inrush current.
(6) *WARNING* - AC and DC voltages can still be present on the terminal blocks even with the
mains supply disconnected. Always check with a multi-meter before handling cables or
connections.
y Suggest the UL 1015 10AWG(6mm2) wire used in 6kVA for input and output
wirings.
y Suggest the UL 1015 8AWG(10mm2) wire used in 10kVA for input and output
wirings.
y Please allow the UPS to charge its batteries for 24 hours before turning it on.
Your connected equipment will still receive power while the UPS is off. Backup
time may be shortened if the UPS is not charged first.
y Please calculate the capacity of UPS to include start-up of currents of any
necessary inductance loads such as monitor and printer, etc.

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 User manual 6/10 kVA Rev.2

2. Installation

` External Battery

for battery bank

for loosing batteries

(1) For the long runtime application, please make sure the battery voltage must be 240 VDC
nominal.
(2) Connect the external battery with the proper external battery cable as shown pictures above.
(3) After making connections, double check the wiring is correct and wires are secure.

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 User manual 6/10 kVA Rev.2

2. Installation

` Parallel
y For parallel operation, JP1 & JP2 on the
terminal block of each UPS should be
disconnected
y Keep the UPS on a flat, stable surface with
50cm space around it for proper ventilation.
y Installation and wiring must follow the local
electrical regulations and instructions below.
y Turn off the UPS and equipments before
installation.

(1) Remove covers from parallel slots on each UPS then use 3 meter 25-pin communication cable
to connect UPS to each other.
(2) Remove the cover of the terminal block, please use the above table and diagram on the back
panel for correctly cabling the UPS.
(3) Ensure the earth/ground cable is correctly sized according to electrical regulations.
(4) After making connections, double check the wiring is correct and wires are secure.
(5) *IMPORTANT* - If an earth leakage protection device (RCD) is to be used on the installation,
this must be installed between the output of the UPS and the distribution board. It must not
be before the input of the UPS.
(6) Ensure all load equipment is turned off before starting UPS.
(7) Start up each UPS one by one and make sure all UPS are working in normal mode.
(8) Measure the voltage at JP1 & JP2 on each UPS. If the difference between them is greater than
1 VAC, please check the output relay and restart the UPS.
(9) Please measure the JP2 points (one on each units) the voltage difference between these two
units should be less than 5 VAC (2VAC generally). If the voltage more than 5 VAC, please
check the 25-pin communication cable.
(10) The load equipment must be started one by one to avoid inrush current.
(11) *WARNING* -AC and DC voltages can still be present on the terminal blocks even with the
mains supply disconnected. Always check with a multi-meter before handling cables or
connections.

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 User manual 6/10 kVA Rev.2

2. Installation

2.3 Connection to communication

2.3.1 Standard
` RS-232
The communication interface (DB9 port) on the back of the UPS may be connected to a host
computer with specific monitoring software installed. (Please contact sales representative for
further information of monitor software)

The pins of the connector are as following:

PIN # PIN Definition (UPS) PIN Definition (PC)

2 Transmitted data Received data
3 Received data Transmitted data
5 Signal Ground Signal Ground

The RS-232 interface settings are as follows:

Baud Rate 2400 bps

Data Length 8 bits
Stop Bit 1 bit
Parity None

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 User manual 6/10 kVA Rev.2

2. Installation
2.3.2 Optional Interface Cards
A variety of interface cards can be installed into optional communication slot such as DB9 Dry
Contact Card, USB Card, AS400 Card, and SNMP/HTTP Card.

` USB Card DB9 Dry Contact Card

Pin Definition of DB9 for NOVELL Interface

PIN #
Function explanation I/O
of DB9
1 UPS Fault Output
3 GND Input
Remote Shutdown
4 Output
UPS(+12VDC)
5 Input 12VDC Input
6 Bypass Mode Output
7 Low Battery Output
8 Normal Mode Output
9 Utility Power Fault Output

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 User manual 6/10 kVA Rev.2

2. Installation

` AS400 Card

Please visit IBM’S website www.ibm.com for more

information.

` SNMP/HTTP Agent

(External) (Internal)

NetAgent II allows a user to obtain the status, and issue commands to the UPS. The
communications protocol includes the MegaTec/ PPC/ SEC 2400 / 9600. Also it is possible to build
in your own protocol. NetAgent II provides a simple and easy installation procedure. The user
only needs to install the software from the NetAgent II CD on a Windows environment and
configure the IP address.
All the other configurations could be accomplished in a Web browser. NetAgent II also provides
shutdown programs for different operating systems. Shutdown commands can be sent for such
events as power failure, low UPS battery condition, UPS overload, UPS overheating and
scheduled shutdowns. All shutdown events are configurable by the user. The shutdown
software provides an orderly shutdown to prevent the abnormal shut-off of clients or servers.

Please refer to the NetAgent II installation CD for more information.

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 User manual 6/10 kVA Rev.2

3. Operation

3.1 LCD and LED Display

` LCD
“Select-Down” Key: “Select-Up” Key:

y The welcome screen only shows for 10 seconds as UPS starts up,
after that the “UPS Status” will show on the display.
y The screen should go back to “UPS Status” if you do not push any
buttons for 2 minutes.

Display 1 - Welcome screen

POWERTRONIX UPS
On-Line UPS

Display 2 - Input/Output Voltage

and Frequency Input:220V 50Hz
Identification Output:220V 50Hz

Display 3 – UPS Status AC:FAIL BATT:LOW

NO Output

Display 4 – Real Input/Output

Voltage and Frequency Input Voltage
220 VAC

Output Voltage
220VAC

Input Frequency
50 Hz

Output Frequency
50 Hz

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 User manual 6/10 kVA Rev.2

3. Operation

Display 5 – Battery Voltage/

Capacity Battery Voltage
240 VDC

Display 6 – Output Power Output Power

100 %

Display 7 – Inside Temperature

Inside TEMP
33 ℃ 91 ℉

Display 8 – New Alarm

NEW AC Fail: 1
ALM Overload: 3

Display 9 – Old Alarm

OLD AC Fail: 5
ALM Overload: 9

Display 10 – Bypass Voltage Setting Bypass Volt Set

LO= 176V HI=253V

Display 11 – Output Voltage/

Frequency Setting Volt/Freq Set
220 VAC 50 Hz

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 User manual 6/10 kVA Rev.2

3. Operation
` LED

1 6 7 8 9 10 2 3 4 5

1. Line LED (green): This indicates the AC power is applied to the UPS input. If the LED blinks, it
means the AC power source is out of tolerance.
2. Battery LED (yellow): This indicates the UPS is in Battery Mode.
3. Bypass LED (yellow): This indicates the UPS is in Bypass Mode.
4. Fault LED (red): This indicates the UPS is in fault condition because of UPS shutdown or
over-temperature
5. Inverter LED (green): This indicates the inverter is working normally.
6-10. Load & Battery Capacity LEDs:
(a) No. 6 to 7 LED is green color, No. 8 to 9 is yellow and No.10 (used as warning LED for
overload or battery low) is red.
(b) These LEDs show the load (%) of the UPS if the AC input is available (in Normal Mode).
LEDs light up to indicate the following information.
No. 6 LED: 0-25 % No. 6 - 9 LEDs: 76-100 %
No. 6 - 7 LEDs: 26-50 % No. 6 - 10 LEDs: Overload
No. 6 - 8 LEDs: 51-75 %

(c) In the Battery Mode, the LEDs indicate the capacity (%) of the batteries. LEDs light up
to indicate the following information.
No. 10 LED: 0-25 % (battery low level)
No. 9 - 10 LEDs: 26-50 % No. 7 - 10 LEDs: 76-95 %
No. 8 - 10 LEDs: 51-75 % No. 6 - 10 LEDs: 96-100 %

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 User manual 6/10 kVA Rev.2

3. Operation

3.2 Starting up/ Shutting down the UPS

 Starting up of the UPS

Step 1. Connect the UPS into an AC mains supply and the UPS will enter Bypass mode.
Step 2. Press the “Select-down” & “Enter” buttons simultaneously to switch on UPS.
The UPS will begin its start-up process. After entering the Normal Mode, the UPS is
ready for operation.

 Shutting down the UPS

Press the “Select-up” & “Select –down” buttons simultaneously for a few seconds. The UPS
will Turn off.

During shutdown, do not press any buttons. Pressing a button may

cause the UPS to re-energize and deliver output power.

 Battery Start-up of the UPS

Step 1: Unplug the UPS from any AC mains supply.
Step 2: Press the “Select-down” & “Enter” buttons simultaneously to switch on UPS. The
UPS will begin its start-up process. After entering the Battery Mode, the UPS is ready for
operation.

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 User manual 6/10 kVA Rev.2

3. Operation

3.3 Operation Modes

 Normal Mode

There are two main circuits when AC utility is normal: the AC circuit and the battery charging
circuit. The AC output power comes from AC utility input and passes through AC/DC rectifier,
DC/AC inverter and static switch to support power to load. The battery charging voltage comes
from AC utility input and is converted by AC/DC charger to support battery-charging power.

 Battery Mode
The AC output comes from battery, passing through DC/AC inverter and static switch within
the battery backup time.

 Bypass Mode
Under the following conditions, the bypass will be enabled:
1.Overload
2.Inverter failure
3.Over-temperature

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 User manual 6/10 kVA Rev.2

3. Operation

3.4 Configuration Settings

` Output Voltage / Frequency

Step 1. In this screen, press the “Enter” key to enter the following steps for output voltage /

frequency adjustment.

Display 11 – Output Voltage/

Frequency Setting Volt/Freq Set
220 VAC 50 Hz

Step 2. The cursor ( ) will pop up to indicate the output voltage and frequency newly selected.

Display 11 – Output Voltage/

Frequency Setting Volt/Freq Set
220 VAC 50 Hz

Display 11 – Output Voltage/

Frequency Setting Volt/Freq Set
220 VAC 50 Hz

Step 3. Use the “Select-Up” or “Select-Down” keys to adjust the output voltage (220V, 230V, and
240V ). Press the “Enter” key to confirm the voltage and then the cursor will move to frequency
selection. The output frequency (50Hz or 60Hz) can be adjusted by the same key operation.

Step 4. Once the correct voltage is selected, press the “Enter” key again to save the selection.

Display 11 – Output Voltage/

Frequency Setting Volt/Freq Set
Save? NO

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 User manual 6/10 kVA Rev.2

3. Operation

` Bypass Voltage

Step 1. To protect the load, the function of bypass auto-transfer is activated only when the AC
main voltage is within the range of LO (low) and HI(high). In this screen, press the “Enter” key
to confirm the following steps for LO/HI voltage setting.

Display 10 – Bypass Voltage Setting Bypass Volt Set

LO= 176V HI=253V

Step 2. The cursor ( ) will pop up to indicate the item newly selected. Press the “Enter” key to
get the item of LO or HI range the user want to adjust.

Display 10 – Bypass Voltage Setting Bypass Volt Set

LO= 176V HI=253V

Display 10 – Bypass Voltage Setting Bypass Volt Set

LO= 176V HI=253V

Step 3. Use the “Select-Up” or “Select-Down” keys to adjust the voltage (changing 1V by every
press). LO (low range):176V+/- 20V, HI(high range):253V+/- 20V.

Step 4. Once the value is confirmed, press the “Enter” key again to save the data.

Display 10 – Bypass Voltage Setting Bypass Volt Set

Save? NO

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 User manual 6/10 kVA Rev.2

4. Maintenance

4.1 General Maintenance

The PTX 2M Series UPS requires very simple maintenance. The batteries are sealed,
valve-regulated, maintenance-free and enclosed in a fire-retardant pack. The batteries
should be kept charged to maintain their designed lifetime. When utility power is
supplied to the UPS, it will continuously charge the batteries.

` Environment
Î For the best preventive maintenance, keep the area around the UPS clean and
dust-free.
Î Please keep the exhaust holes of UPS unobstructed.
Î Operate the UPS in an indoor environment with an ambient temperature range of 32°F
to +104°F (0°C to +40°C).
Î Keep the UPS on a flat, stable surface with 50cm space around it for proper ventilation.
Î Do not place the unit near a heat source and avoid placing the unit in direct sunlight.
Î Do not place the unit near water or excessive moisture.

` Storing the UPS and Battery

When storing the UPS for any length of time, it is recommended to plug in the UPS for at
least 24 hours every four to six months to ensure full battery recharge.

` Replace the Battery

It is suggested that the battery pack be replaced every two years to ensure that the UPS
provides full backup capacity during a blackout. Batteries should be checked every two to
three months. If the batteries need replacing, please contact your sales representative
to order a new battery.

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 User manual 6/10 kVA Rev.2

4. Maintenance
4.2 Replacing the New Battery
This UPS contains potentially hazardous voltages. Do not open the UPS. There are no
user-serviceable parts inside.

Î When replacing the battery, use the same number and voltage(V)/capacity(Ah).
Î Avoid harm to the environment: proper disposal or recycling of the batteries is
required. Refer to local regulations for disposal requirements.
Î NEVER dispose of battery in a fire. They may explode.
Î Do not open or damage the battery. The contents (electrolyte) may be
extremely toxic. If exposed to electrolyte, then wash immediately with plenty
of water.
Î Avoid charging in a sealed container.
Î Never short circuit the battery. When working with batteries, remove watches,
rings and other metal objects. Only use insulated tools.
Î The following precautions should be observed when working on batteries:
• Remove watches, rings, and other metal objects.
• Use tools with insulated handles.
Î Make sure that there is no voltage before touching the batteries.

4.3 Testing the New Battery

Start up the UPS with load added. Press the “Select-up” & “Enter” buttons (for LCD version)
or the “Select-down” & “Enter” buttons (for LED version) for three seconds to activate the
self-test. If the UPS switches back to Normal Mode after 10 seconds, then the batteries are
good. If it does not, then please replace the battery or contact your sales representative for
assistance.

4.4 Recycling the Used Battery

Do not discard the UPS and batteries with normal household/industrial waste. Contact your
local recycling or hazardous waste center for information on proper disposal of used battery
pack and batteries.

Consider all warnings, cautions, and notes before replacing batteries.

Batteries can present a risk of electrical shock and high short circuit
current. The following precautions should be observed when working on
batteries:
Î Remove watches, rings, and other metal objects.
Î Use tools with insulated handles.
Î Do not lay tools or metal parts on top of batteries.
Î Do not attempt to alter any battery wiring or connectors. Attempting
to alter wiring can cause injury.
Î Do not dispose of batteries in a fire. The batteries may explode.
Refer to your local codes for disposal requirements.
Î Do not open or damage the battery or batteries. Released electrolyte
is harmful to the skin and eyes and it is toxic.

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 User manual 6/10 kVA Rev.2

5. Troubleshooting

` LCD

LCD & LED Status /

Possible Cause Action
Audible Alarms
AC: OK BATT: OK 1. Fan fail. 1. Replace the fan.
TEMP Fail 2. Temperature is 2. Reduce ambient
Fault Warning Normal higher than temperature or O/P load.
allowed operation
temperature.
y UPS in Bypass Mode.
y The alarm beeps continuously.
AC: OK BATT: OK 1. Inverter circuit 1. Please contact with sale
Inverter Fail failed representative.
Fault Warning Normal 2. Output short. 2. Remove short circuit
condition, restart the UPS.

UPS in Bypass Mode.

y Fault LED lights up and the
beeps continuously.
AC: OK BATT: OK 1. Power Board 1. Restart the UPS first. If
DC_BUS Fail failed. the UPS can not work
Fault Warning Normal normally, please contact
with sale representative.

y UPS in Bypass Mode.

y The alarm beeps continuously.
AC: OK BATT: LOW 1. Charger may 1. Please replace charger
Normal Mode break down. board.
Fault Warning Normal

y UPS in Normal Mode, but

battery capacity is low.
y The alarm beeps once every
second for battery low.
Output Power 1. Overload. 1. Please reduce the load less
105 % than <100%.
Fault Warning Normal

y AC utility power is normal but

UPS is overloaded up to
105%~130%.
y Warning LED lights up and the
alarm beeps per 0.5 second.

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 User manual 6/10 kVA Rev.2

5. Troubleshooting

LCD & LED Status /

Possible Cause Action
Audible Alarms
Output Power 1. Overload. 1. Please reduce the load less
135 % than <100%.
Fault Warning Normal

y AC utility power is normal but

UPS is overloaded up to
130%~150%.
y Warning LED does not fade out
and the alarm beeps per 0.5
second.
AC: OK BATT: OK 1. Overload. 1. Please reduce the load less
Bypass Mode than 100%.
Fault Warning Normal

y UPS in Bypass Mode.

y Warning LED does not fade out
and the alarm beeps per 0.5
second.
AC: Fail BATT: OK 1. AC utility power 1. If AC utility power fails,
Battery Mode fail. reduce the load in order to
Fault Warning Normal 2. Input cable extend backup time.
broken or 2. If it is not power failure,
disconnect with please check the rated
y UPS in Battery Mode. UPS. input or connected power
y Buzzer line.
y Alarm beeps every 4 seconds.
AC: Fail BATT: LOW 1. AC utility power 1. UPS will shut down
Battery Mode fail. automatically. Please save
Fault Warning Norma 2. Battery power is data soon.
discharging
deeply.
y UPS in Battery Mode.
y Alarm beeps per 1 second.
1. AC utility power 1. UPS will restart up when
fail. AC utility power is
Fault Warning Normal 2. The UPS has restored. If AC utility
already run out of power failure is more than
battery. 6 hours, please charge the
y UPS completely shut down. battery for 24 hours to
ensure the battery fully
charged.

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 User manual 6/10 kVA Rev.2

5. Troubleshooting
` LED

8 6 5 4 3 2 10 7 1 9

LED Status /
Possible Cause Action
Audible Alarms
The #1 Fault LED Make sure the UPS is not overloaded; the air
The UPS transfers vents are not blocked and the ambient
and the #6 LED are to fault mode due
turned on, the temperature is not too high. Wait for 10
to internal minutes for the UPS to cool down before
alarm beeps overheat.
continuously. turning on again. If failed, please contact the
Sales Representatives.
The #1 Fault LED Remove all the loads. Turn off the UPS. Ensure
and the #2 and #5 that the load is not failed or the UPS has no
LED are turned on, The UPS output is internal faults before turning it on again. If
short circuited.
and the alarm beeps failed, please contact the Sales
continuously. Representatives.
The #1 Fault LED The UPS transfers
and the #4 LED are to fault mode due Please contact the Sales Representatives.
turned on, the UPS to its internal fault.
beeps continuously.
The #1 Fault LED The UPS transfers
and the #5 LED are to fault mode due Please contact the Sales Representatives.
turned on, the UPS to its internal fault.
beeps continuously.
The voltage or The UPS is running in battery mode. To save
The utility power frequency of the your data and close the application program.
LED flashes. utility power is out Make sure the utility power is within the input
of the input range voltage or frequency range permitted by the
of the UPS. UPS.
The #1 Fault LED The UPS is Check the loads and remove all no-critical
and the #2 LED are overloaded or the equipment. Recalculate the load power and
turned on, the UPS load equipment is reduce the number of loads connected to the
beeps continuously. faulty. UPS. Check that the loads are not failed.
The #1 Fault LED is
turned on, and the
battery LED is The charger of the Please contact the Sales Representatives.
flashed, the UPS UPS is defective.
beeps every
second.
Battery low or Check the battery. If the battery is damaged,
Battery LED flashes battery not replace the battery immediately and ensure
connected. that the battery breaker is in “ON” position.
The utility power is
normal, but the UPS Maintain switch
can not turn in line loose Please contact the Sales Representatives.
mode

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 User manual 6/10 kVA Rev.2

5. Troubleshooting

LED Status /
Possible Cause Action
Audible Alarms
Battery not yet Keep UPS connected to utility power
been fully charged. continously for more than 10 hours to
recharge the batteries again.
Battery discharging Check the loads and remove the non-critical
time diminishes UPS overloaded.
equipment.
Replace the batteries. Please contact the
Battery aged. distributor to obtain the parts and
replacement service.
The “ON” button is Press the “ON” button for more than 1 second.
pressed too briefly.
The UPS cannot The UPS is not
power on after connected to the
pressing the ON battery or the Check the battery or recharge the battery.
button battery pack
voltage is too low.
UPS fault. Please contact the Sales Representatives.

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 User manual 6/10 kVA Rev.2

5. Troubleshooting

The form of LED Display

LED display
No. Operating status 1 2 3 4 5 6 7 8 9 10 Alarm warning
# # # # # # # # # #
0~35% none
1 ● ● ●
Load capacity
36%~55% none
2 ● ● ● ●
Load capacity
Normal 56%~75% none
3 ● ● ● ● ●
Mode Load capacity
76%~95% none
4 ● ● ● ● ● ●
Load capacity
96%~105% none
5 ● ● ● ● ● ● ●
Load capacity
0~20% Beep once every sec
6 ● ● ●
Battery capacity
21%~40% Beep once every 4 sec
7 ● ● ● ●
Battery capacity
Battery 41%~60% Beep once every 4 sec
8 ● ● ● ● ●
Mode Battery capacity
61%~80% Beep once every 4 sec
9 ● ● ● ● ● ●
Battery capacity
81%~100% Beep once every 4 sec
10 ● ● ● ● ● ● ●
Battery capacity
11 Bypass mode ↑ ↑ ↑ ↑ ● ● ● Beep once every 2 min.
overloaded in normal mode and Beep twice every sec.
12 ● ● ● ● ● ● ● ●
UPS still in INV mode
overloaded in normal mode and Beep twice every sec.
13 ● ● ● ● ● ● ● ●
UPS in bypass mode
14 Utility power abnormal ●
Overloaded in battery mode, Beep twice every sec.
15 ● ● ●
Early-warning
Overloaded in battery mode, Continuously beep
16 ● ●
Cut off the output
17 Over temperature ● ● Continuously beep
18 Inv abnormal ● ● Continuously beep
19 Output short circuited ● ● ● Continuously beep
20 BUS voltage abnormal ● ● Continuously beep
21 Charger and battery failed ● Beep once every sec
22 BAT SCR failed ● ● ● Continuously beep
23 Fan abnormal ● ● ● Beep once every sec
24 INV RLY failed ● ● ● Continuously beep
25 Communication abnormal ● ● ● Continuously beep
26 Parallel abnormal ● ● ● ● Continuously beep
●: Solid ON : Flash : LED display and alarm warning are dependent on other conditions.

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 User manual 6/10 kVA Rev.2

6. Appendix
6.1 Specifications

` General Specification

Specifications
Model No. PTX 2 M 6Kva PTX 2 M 10Kva
Topology True On - Line , Double Conversion
On- battery Output Waveform Pure Sine Wave
Number of Phase Single ( 1 Φ 2W + G )
Input
Maximum Capacity
6000 VA / 4200 W 10000 VA / 7000 W
( VA / W )
Nominal Input Voltage 230 VAC
Input Voltage Regulation 170~285 VAC Single Phase w/ Ground
Nominal Input Frequency 50/60 ± 4 Hz
Input PFC 0.98
Input Short Protection Circuit Breaker
Output
Nominal Output Voltage 220 / 230 / 240 VAC nominal
Output Voltage Regulation +/-1%
Output T.H.D 2% THD (Linear Load)
6% THD (Non-Linear Load)
High Efficiency Mode ( AC to
> 88 %
AC )
High Efficiency Mode ( DC to
> 88 %
AC )
Crest Factor 3:1
Start on Battery Yes
Output Frequency 50 Hz + / - 0.5 Hz
Battery
Typical Backup Time ( Full
8 minutes 5 minutes
load )
Sealed Lead-Acid maintenance-free Sealed Lead-Acid maintenance-free
Battery Type
12VDC/7AH per cell 12VDC/9AH per cell
Numbers of Batteries 20 cells
Recharge Time to 90% 7 hours 8 hours
Advance Warning Diagnostics
UPS Status, I/P Voltage & Frequency, O/P Voltage & Frequency, Battery
Front Panel Indication - LCD
Voltage, Battery Capacity, Loading %, Temperature, History Alarm.
Front Panel Indication - LED Normal ( Green ), Warning ( Yellow ), Fault ( Red )
Audible Alarms Battery Mode, Low Battery, Overload, Fault
Communication Interface
Communication port RS232 (Standard); DB9 or USB or AS400 or SNMP / HTTP(Optional)
SNMP Manageable Yes
Environmental
Operation Temperature 0-40
Storage Temperature - 15 to 50
Relative Humidity 20% to 90 % Non-Condensing
Audible Noise
( at 1 meter from surface of < 55 dBA @ 1 meter
unit )
Mechanical
Dimensions
260 x 717 x 570
( W x H x D mm )
Weight ( Net weight with
90 93
Battery ) ( kgs )
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 User manual 6/10 kVA Rev.2

6. Appendix

` Battery Run Time

RUN TIME CHART in Minutes

Output load 2 kVA 3 kVA 4 kVA 5 kVA 6 kVA 7 kVA 8 kVA 9 kVA 10 kVA
(1.4 kW) (2.1 kW) (2.8 kW) (3.5 kW) (4.2 kW) (4.9 kW) (5.6 kW) (6.3 kW) (7 kW)
UPS Model
PTX 2 M 38 22 15 10 8
+ 1 EB (40pcs) 158 95 66 49 38
+ 2 EB (80pcs) 297 180 126 95 75
+ 3 EB (120pcs) 446 273 192 145 116
PTX 2 M 54 31 21 15 12 9 7 6 5
+ 1 EB (40pcs) 216 131 91 68 54 44 37 31 27
+ 2 EB (80pcs) 402 246 172 131 104 85 72 62 54
+ 3 EB (120pcs) 602 370 261 198 158 131 110 95 83

Î EB: External Battery Bank

Î For 6kVA, using 7Ah/12VDC battery
Î For 10kVA, using 9Ah/12VDC battery
Î Indicates time not calculated, contact sales representative for details.

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 User manual 6/10 kVA Rev.2

6. Appendix

6.2 Contact Information

POWERTRONIX SpA

Via Abruzzi, 1 - 20056 GREZZAGO MI, Italy

Tel:+39-02 90968648 Fax:+39-02-90968658

E-mail:info@powertronix.it http://www.powertronix.it

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